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Insurance collector vs insurance clerk

The differences between insurance collectors and insurance clerks can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become an insurance collector, becoming an insurance clerk takes usually requires 2-4 years. Additionally, an insurance collector has an average salary of $39,463, which is higher than the $33,089 average annual salary of an insurance clerk.

The top three skills for an insurance collector include patients, medical billing and healthcare. The most important skills for an insurance clerk are patients, insurance verification, and data entry.

Insurance collector vs insurance clerk overview

Insurance CollectorInsurance Clerk
Yearly salary$39,463$33,089
Hourly rate$18.97$15.91
Growth rate-8%-3%
Number of jobs46,897147,755
Job satisfaction-2
Most common degreeAssociate Degree, 29%High School Diploma, 29%
Average age4644
Years of experience124

What does an insurance collector do?

An insurance collector is responsible for collecting and managing insurance payments. They need to generate funds through collecting bills, adhere to ethical standards, handle patients' claims, and complete other clerical work. They usually prepare and submit a member's bill for insurance so that the patient can be sure that there will be no delay in getting their claim.

What does an insurance clerk do?

An insurance clerk usually works to process insurance, reinstatement, changes, or cancellations for a company or an individual account. They are responsible for monitoring, processing, and organizing different insurance claims for a client. They usually work closely with the company's insurance agent to provide necessary information to process the clients' application. This career requires a broad knowledge of local and state insurance policies, good attention to detail, excellent communication skills, customer service skills, and administrative skills.

Insurance collector vs insurance clerk salary

Insurance collectors and insurance clerks have different pay scales, as shown below.

Insurance CollectorInsurance Clerk
Average salary$39,463$33,089
Salary rangeBetween $33,000 And $46,000Between $27,000 And $39,000
Highest paying City-Henderson, NV
Highest paying state-New Hampshire
Best paying company-Lenoir Memorial Hospital
Best paying industry-Finance

Differences between insurance collector and insurance clerk education

There are a few differences between an insurance collector and an insurance clerk in terms of educational background:

Insurance CollectorInsurance Clerk
Most common degreeAssociate Degree, 29%High School Diploma, 29%
Most common majorBusinessBusiness
Most common college--

Insurance collector vs insurance clerk demographics

Here are the differences between insurance collectors' and insurance clerks' demographics:

Insurance CollectorInsurance Clerk
Average age4644
Gender ratioMale, 12.4% Female, 87.6%Male, 8.3% Female, 91.7%
Race ratioBlack or African American, 13.4% Unknown, 3.9% Hispanic or Latino, 22.6% Asian, 3.3% White, 56.4% American Indian and Alaska Native, 0.5%Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5%
LGBT Percentage8%11%

Differences between insurance collector and insurance clerk duties and responsibilities

Insurance collector example responsibilities.

  • Verify accuracy of claims, work EOB's for all insurance company types, identify and solve problems with unpaid claims.
  • Handle workers' comp., HMO, PPO correspondence.
  • Identify incorrect charges base on proper CPT coding and payment methodologies.
  • Utilize ICD9 and CPT code medical directories for billing purposes to get paid on claims.
  • Perform necessary task to have commercial and workers comp EOB's reprocess to receive the correct total reimbursement.
  • Download weekly Florida Medicaid remittance amounts and send to management.
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Insurance clerk example responsibilities.

  • Manage front office check-in, insurance verification and certifications from doctors.
  • Establish and implement procedures for completion of patient super bills with proper diagnostic coding utilizing ICD-9 and CPT code manuals.
  • Maintain patient medical records insuring diagnosis codes (ICD-9) are itemized correctly and name and address of insurance carriers record.
  • Schedule and obtain authorization for outpatient procedures for patients via private insurance, worker's compensation, and Medicare/ Medicaid.
  • Complete several ICD-10 training courses.
  • Perform medical coding with most accurate and descriptive HCPCS code.
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Insurance collector vs insurance clerk skills

Common insurance collector skills
  • Patients, 20%
  • Medical Billing, 8%
  • Healthcare, 7%
  • Medicaid, 5%
  • Appeals, 5%
  • Insurance Accounts, 4%
Common insurance clerk skills
  • Patients, 25%
  • Insurance Verification, 7%
  • Data Entry, 7%
  • Customer Service, 6%
  • Insurance Coverage, 5%
  • Computer System, 3%

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