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Insurance collector vs insurance coordinator

The differences between insurance collectors and insurance coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become an insurance collector, becoming an insurance coordinator takes usually requires 2-4 years. Additionally, an insurance collector has an average salary of $39,463, which is higher than the $32,788 average annual salary of an insurance coordinator.

The top three skills for an insurance collector include patients, medical billing and healthcare. The most important skills for an insurance coordinator are patients, customer service, and insurance verification.

Insurance collector vs insurance coordinator overview

Insurance CollectorInsurance Coordinator
Yearly salary$39,463$32,788
Hourly rate$18.97$15.76
Growth rate-8%-3%
Number of jobs46,897108,509
Job satisfaction--
Most common degreeAssociate Degree, 29%Bachelor's Degree, 36%
Average age4644
Years of experience124

What does an insurance collector do?

An insurance collector is responsible for collecting and managing insurance payments. They need to generate funds through collecting bills, adhere to ethical standards, handle patients' claims, and complete other clerical work. They usually prepare and submit a member's bill for insurance so that the patient can be sure that there will be no delay in getting their claim.

What does an insurance coordinator do?

An insurance coordinator is responsible for evaluating and validating insurance information to verify claims and process the necessary claims resolutions for parties. Insurance coordinators submit claims statements timely to the insurance officers for review, coordinate with the clients for inquiries and updates, and reach out to medical institutions for accurate filing of payments. An insurance coordinator must have excellent communication and analytical skills to assess reports, resolve claims discrepancies, and escalate high-level complaints to the officers for immediate action.

Insurance collector vs insurance coordinator salary

Insurance collectors and insurance coordinators have different pay scales, as shown below.

Insurance CollectorInsurance Coordinator
Average salary$39,463$32,788
Salary rangeBetween $33,000 And $46,000Between $25,000 And $41,000
Highest paying City-Oakland, CA
Highest paying state-New Hampshire
Best paying company-University of California, Berkeley
Best paying industry-Pharmaceutical

Differences between insurance collector and insurance coordinator education

There are a few differences between an insurance collector and an insurance coordinator in terms of educational background:

Insurance CollectorInsurance Coordinator
Most common degreeAssociate Degree, 29%Bachelor's Degree, 36%
Most common majorBusinessBusiness
Most common college--

Insurance collector vs insurance coordinator demographics

Here are the differences between insurance collectors' and insurance coordinators' demographics:

Insurance CollectorInsurance Coordinator
Average age4644
Gender ratioMale, 12.4% Female, 87.6%Male, 9.9% Female, 90.1%
Race ratioBlack or African American, 13.4% Unknown, 3.9% Hispanic or Latino, 22.6% Asian, 3.3% White, 56.4% American Indian and Alaska Native, 0.5%Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5%
LGBT Percentage8%11%

Differences between insurance collector and insurance coordinator duties and responsibilities

Insurance collector example responsibilities.

  • Verify accuracy of claims, work EOB's for all insurance company types, identify and solve problems with unpaid claims.
  • Handle workers' comp., HMO, PPO correspondence.
  • Identify incorrect charges base on proper CPT coding and payment methodologies.
  • Utilize ICD9 and CPT code medical directories for billing purposes to get paid on claims.
  • Perform necessary task to have commercial and workers comp EOB's reprocess to receive the correct total reimbursement.
  • Download weekly Florida Medicaid remittance amounts and send to management.
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Insurance coordinator example responsibilities.

  • Verify patient dental insurance coverage and limitations with major private and business dental insurance providers as well as Medicaid and Medicare.
  • File to record patient demographics in numerous EMR systems and paper charts if applicable.
  • Prepare providers and staff for ICD-10 transition.
  • Post and reconcile all daily insurance, patient payments and transactions within the EMR system.
  • Experience in registration in healthcare, business office and physician billing, with reimbursement and collections.
  • Process all Medicare claims, explaining HMO changes to patients in detail and accurately documenting all benefits.
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Insurance collector vs insurance coordinator skills

Common insurance collector skills
  • Patients, 20%
  • Medical Billing, 8%
  • Healthcare, 7%
  • Medicaid, 5%
  • Appeals, 5%
  • Insurance Accounts, 4%
Common insurance coordinator skills
  • Patients, 26%
  • Customer Service, 11%
  • Insurance Verification, 7%
  • Insurance Eligibility, 4%
  • Medicaid, 3%
  • Medical Terminology, 3%

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