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Insurance collector vs insurance representative

The differences between insurance collectors and insurance representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, an insurance collector has an average salary of $39,463, which is higher than the $35,958 average annual salary of an insurance representative.

The top three skills for an insurance collector include patients, medical billing and healthcare. The most important skills for an insurance representative are customer service, patients, and health insurance.

Insurance collector vs insurance representative overview

Insurance CollectorInsurance Representative
Yearly salary$39,463$35,958
Hourly rate$18.97$17.29
Growth rate-8%6%
Number of jobs46,89787,843
Job satisfaction--
Most common degreeAssociate Degree, 29%Bachelor's Degree, 45%
Average age4646
Years of experience12-

What does an insurance collector do?

An insurance collector is responsible for collecting and managing insurance payments. They need to generate funds through collecting bills, adhere to ethical standards, handle patients' claims, and complete other clerical work. They usually prepare and submit a member's bill for insurance so that the patient can be sure that there will be no delay in getting their claim.

What does an insurance representative do?

An insurance representative serves as a client's point of contact in insurance companies. Their responsibilities include researching client opportunities, reaching out to potential clients to offer products and services, discussing terms and policies, providing detailed advice, and assisting in every procedure, ensuring convenience and client satisfaction. Aside from securing sales, an insurance representative may also process applications and claims while adhering to the company's policies and regulations. Furthermore, they may also perform clerical tasks such as handling calls and correspondence, arranging appointments, and maintaining records of all transactions.

Insurance collector vs insurance representative salary

Insurance collectors and insurance representatives have different pay scales, as shown below.

Insurance CollectorInsurance Representative
Average salary$39,463$35,958
Salary rangeBetween $33,000 And $46,000Between $29,000 And $44,000
Highest paying City-Lacey, WA
Highest paying state-Washington
Best paying company-Santander Bank
Best paying industry-Finance

Differences between insurance collector and insurance representative education

There are a few differences between an insurance collector and an insurance representative in terms of educational background:

Insurance CollectorInsurance Representative
Most common degreeAssociate Degree, 29%Bachelor's Degree, 45%
Most common majorBusinessBusiness
Most common college-University of Pennsylvania

Insurance collector vs insurance representative demographics

Here are the differences between insurance collectors' and insurance representatives' demographics:

Insurance CollectorInsurance Representative
Average age4646
Gender ratioMale, 12.4% Female, 87.6%Male, 29.8% Female, 70.2%
Race ratioBlack or African American, 13.4% Unknown, 3.9% Hispanic or Latino, 22.6% Asian, 3.3% White, 56.4% American Indian and Alaska Native, 0.5%Black or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.1% Asian, 4.9% White, 65.9% American Indian and Alaska Native, 0.1%
LGBT Percentage8%7%

Differences between insurance collector and insurance representative duties and responsibilities

Insurance collector example responsibilities.

  • Verify accuracy of claims, work EOB's for all insurance company types, identify and solve problems with unpaid claims.
  • Handle workers' comp., HMO, PPO correspondence.
  • Identify incorrect charges base on proper CPT coding and payment methodologies.
  • Utilize ICD9 and CPT code medical directories for billing purposes to get paid on claims.
  • Perform necessary task to have commercial and workers comp EOB's reprocess to receive the correct total reimbursement.
  • Download weekly Florida Medicaid remittance amounts and send to management.
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Insurance representative example responsibilities.

  • Cold-Cal to generate leads for individual life and disability insurance and annuities.
  • Confer with AAA members to discuss options and plans for the insurance needs of family and services provide.
  • Promote AAA insurance to current, former, and potentially new customers by providing quality and accurate product knowledge.
  • Assist field agents with Medicare applications, review Medicaid state system regarding eligibility.
  • Review medical web sites and Medicare inquiry system to determine eligibility for Medicaid and other insurance policies.
  • Facilitate communications between doctors, hospitals, third party insurance companies and patients to obtain and verify patient billing information.
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Insurance collector vs insurance representative skills

Common insurance collector skills
  • Patients, 20%
  • Medical Billing, 8%
  • Healthcare, 7%
  • Medicaid, 5%
  • Appeals, 5%
  • Insurance Accounts, 4%
Common insurance representative skills
  • Customer Service, 18%
  • Patients, 16%
  • Health Insurance, 6%
  • Medicaid, 4%
  • Insurance Coverage, 4%
  • Data Entry, 4%

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