Insurance collector vs medical billing, receptionist

The differences between insurance collectors and medical billings, receptionist can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become an insurance collector, becoming a medical billing, receptionist takes usually requires 1-2 years. Additionally, an insurance collector has an average salary of $39,463, which is higher than the $34,622 average annual salary of a medical billing, receptionist.

The top three skills for an insurance collector include patients, medical billing and healthcare. The most important skills for a medical billing, receptionist are patients, medical billing, and data entry.

Insurance collector vs medical billing, receptionist overview

	Insurance Collector	Medical Billing, Receptionist
Yearly salary	$39,463	$34,622
Hourly rate	$18.97	$16.65
Growth rate	-8%	-3%
Number of jobs	46,897	115,714
Job satisfaction	-	-
Most common degree	Associate Degree, 29%	Associate Degree, 26%
Average age	46	46
Years of experience	12	2

What does an insurance collector do?

An insurance collector is responsible for collecting and managing insurance payments. They need to generate funds through collecting bills, adhere to ethical standards, handle patients' claims, and complete other clerical work. They usually prepare and submit a member's bill for insurance so that the patient can be sure that there will be no delay in getting their claim.

What does a medical billing, receptionist do?

A medical billing receptionist serves as the main point of contact in a hospital. Their responsibilities revolve around greeting patients and attending to their needs, gathering and maintaining records, and checking-in patients. They also have administrative support tasks such as answering calls and responding to inquiries, arranging appointments and schedules, producing reports, keeping documentation, and handling billing processes, including insurance. Moreover, a medical billing receptionist must be alert and proactive as the conditions in a hospital can be very unpredictable.

Insurance collector vs medical billing, receptionist salary

Insurance collectors and medical billings, receptionist have different pay scales, as shown below.

	Insurance Collector	Medical Billing, Receptionist
Average salary	$39,463	$34,622
Salary range	Between $33,000 And $46,000	Between $28,000 And $41,000
Highest paying City	-	Boston, MA
Highest paying state	-	Massachusetts
Best paying company	-	University of California, Berkeley
Best paying industry	-	Technology

Differences between insurance collector and medical billing, receptionist education

There are a few differences between an insurance collector and a medical billing, receptionist in terms of educational background:

	Insurance Collector	Medical Billing, Receptionist
Most common degree	Associate Degree, 29%	Associate Degree, 26%
Most common major	Business	Health Care Administration
Most common college	-	Stanford University

Insurance collector vs medical billing, receptionist demographics

Here are the differences between insurance collectors' and medical billings, receptionist' demographics:

	Insurance Collector	Medical Billing, Receptionist
Average age	46	46
Gender ratio	Male, 12.4% Female, 87.6%	Male, 9.5% Female, 90.5%
Race ratio	Black or African American, 13.4% Unknown, 3.9% Hispanic or Latino, 22.6% Asian, 3.3% White, 56.4% American Indian and Alaska Native, 0.5%	Black or African American, 9.9% Unknown, 4.3% Hispanic or Latino, 21.9% Asian, 6.8% White, 56.4% American Indian and Alaska Native, 0.8%
LGBT Percentage	8%	7%

Differences between insurance collector and medical billing, receptionist duties and responsibilities

Insurance collector example responsibilities.

Verify accuracy of claims, work EOB's for all insurance company types, identify and solve problems with unpaid claims.
Handle workers' comp., HMO, PPO correspondence.
Identify incorrect charges base on proper CPT coding and payment methodologies.
Utilize ICD9 and CPT code medical directories for billing purposes to get paid on claims.
Perform necessary task to have commercial and workers comp EOB's reprocess to receive the correct total reimbursement.
Download weekly Florida Medicaid remittance amounts and send to management.

Medical billing, receptionist example responsibilities.

Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
Revise CPT codes and ICD-10 codes before submitting to insurance for chiropractic services and durable medical equipment.
Review and research ICD-9 and CPT codes that are denied by payers, and contact physician offices to assist with correction.
Submit secondary insurance claims with primary insurance EOB.
Facilitate medical billing and coding by interfacing with insurance companies and patients to ensure proper billing procedures.
Discuss physicians' choice of E/M level when in question.

Insurance collector vs medical billing, receptionist skills

Common insurance collector skills

Patients, 20%
Medical Billing, 8%
Healthcare, 7%
Medicaid, 5%
Appeals, 5%
Insurance Accounts, 4%

Common medical billing, receptionist skills

Patients, 21%
Medical Billing, 7%
Data Entry, 5%
Customer Service, 5%
CPT, 4%
Medicaid, 4%

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Insurance Collector vs Medical Billing, Receptionist

Updated January 8, 2025

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