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The differences between inventory control supervisors and call center supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an inventory control supervisor and a call center supervisor. Additionally, an inventory control supervisor has an average salary of $43,925, which is higher than the $35,300 average annual salary of a call center supervisor.
The top three skills for an inventory control supervisor include customer service, RF and pallets. The most important skills for a call center supervisor are strong customer service, patients, and customer care.
| Inventory Control Supervisor | Call Center Supervisor | |
| Yearly salary | $43,925 | $35,300 |
| Hourly rate | $21.12 | $16.97 |
| Growth rate | -3% | 6% |
| Number of jobs | 62,015 | 217,633 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 45% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
An inventory control supervisor is responsible for overseeing and coordinating various administrative and clerical activities and functions of an organization. In this role, you will be responsible for training the staff and supervising their work to ensure that policies, procedures, deadlines, and quality standards are complied with. Other tasks that you will perform include training staff on payroll processes, overseeing the work of inventory control staff, and working closely with the inventory control manager. As an inventory control supervisor, you will also be responsible for managing inventory transactions and providing feedback to the team.
A call center supervisor is responsible for managing customer service operations, ensuring an efficient resolution to the customers' inquiries and complaints. Call center supervisors are the ones monitoring the staff's performance and productivity, especially at high call volumes, and take on escalated complaints. They provide helpful strategies to improve the customer service experience, maintaining clients' satisfaction crucial for driving business revenues and reaching profitability goals. A call center supervisor must have excellent communication and leadership skills, providing coaching sessions for the agents and identifying business opportunities.
Inventory control supervisors and call center supervisors have different pay scales, as shown below.
| Inventory Control Supervisor | Call Center Supervisor | |
| Average salary | $43,925 | $35,300 |
| Salary range | Between $32,000 And $58,000 | Between $23,000 And $53,000 |
| Highest paying City | Washington, DC | New York, NY |
| Highest paying state | New Jersey | Hawaii |
| Best paying company | Elbit Systems of America | Spectrum |
| Best paying industry | Automotive | Finance |
There are a few differences between an inventory control supervisor and a call center supervisor in terms of educational background:
| Inventory Control Supervisor | Call Center Supervisor | |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 45% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between inventory control supervisors' and call center supervisors' demographics:
| Inventory Control Supervisor | Call Center Supervisor | |
| Average age | 47 | 47 |
| Gender ratio | Male, 70.8% Female, 29.2% | Male, 39.9% Female, 60.1% |
| Race ratio | Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 5.2% White, 60.6% American Indian and Alaska Native, 0.6% | Black or African American, 10.1% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.1% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |