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Junior supervisor vs collection supervisor

The differences between junior supervisors and collection supervisors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a junior supervisor, becoming a collection supervisor takes usually requires 4-6 years. Additionally, a collection supervisor has an average salary of $64,766, which is higher than the $39,143 average annual salary of a junior supervisor.

The top three skills for a junior supervisor include customer service, safety standards and JR. The most important skills for a collection supervisor are customer service, FDCPA, and delinquent accounts.

Junior supervisor vs collection supervisor overview

Junior SupervisorCollection Supervisor
Yearly salary$39,143$64,766
Hourly rate$18.82$31.14
Growth rate--8%
Number of jobs48,33721,526
Job satisfaction--
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 48%
Average age4647
Years of experience26

Junior supervisor vs collection supervisor salary

Junior supervisors and collection supervisors have different pay scales, as shown below.

Junior SupervisorCollection Supervisor
Average salary$39,143$64,766
Salary rangeBetween $25,000 And $59,000Between $45,000 And $92,000
Highest paying City-Mount Laurel, NJ
Highest paying state-New York
Best paying company-Intuitive Surgical
Best paying industry-Finance

Differences between junior supervisor and collection supervisor education

There are a few differences between a junior supervisor and a collection supervisor in terms of educational background:

Junior SupervisorCollection Supervisor
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 48%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Junior supervisor vs collection supervisor demographics

Here are the differences between junior supervisors' and collection supervisors' demographics:

Junior SupervisorCollection Supervisor
Average age4647
Gender ratioMale, 58.5% Female, 41.5%Male, 44.6% Female, 55.4%
Race ratioBlack or African American, 12.3% Unknown, 4.1% Hispanic or Latino, 18.5% Asian, 4.6% White, 59.9% American Indian and Alaska Native, 0.7%Black or African American, 10.1% Unknown, 4.7% Hispanic or Latino, 18.6% Asian, 5.2% White, 60.7% American Indian and Alaska Native, 0.6%
LGBT Percentage6%8%

Differences between junior supervisor and collection supervisor duties and responsibilities

Junior supervisor example responsibilities.

  • Lead comprehensive training for each new volunteer or court-mandate worker regarding OSHA regulations and warehouse procedure.
  • Coordinate appeals and complaint programs in adherence with state regulations and contracts.
  • Represent evaluations team at IFSP meetings.
  • SOP development, CAPA initiation and implementation.
  • Demonstrate timely closures base on MDR guidelines and procedures.
  • Attend voluntary SAS programming classes to further knowledge of survey center operations.
    • Show more

Collection supervisor example responsibilities.

  • Manage receivables, calculate DSO, cash projections, and presentations to upper level management.
  • Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
  • Verify insurance coverage including Medicaid, Medicare, HMO and indemnity insurance.
  • Demonstrate effective negotiation urgency and problem resolution skills to resolve delinquent accounts by following state and federal guidelines.
  • Call monitoring template/system utilize daily to ensure agents are using proper collection techniques, maintaining professionalism and following FDCPA guidelines.
  • Complete weekly QA's and coaching's for a team of 12+.
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Junior supervisor vs collection supervisor skills

Common junior supervisor skills
  • Customer Service, 31%
  • Safety Standards, 26%
  • JR, 10%
  • Sales Floor, 6%
  • POS, 5%
  • Sales Associates, 3%
Common collection supervisor skills
  • Customer Service, 22%
  • FDCPA, 5%
  • Delinquent Accounts, 4%
  • Credit Card, 4%
  • Direct Reports, 3%
  • Medicare, 3%

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Updated January 8, 2025

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