Key carrier vs customer service associate/cashier

Differences between key carrier and customer service associate/cashier duties and responsibilities

Key carrier example responsibilities.

• Achieve and exceed store and company sales and KPI goals.
• Used KRONOS proficiently on a daily basis to monitor staff clock in/out and to compile payroll bi-weekly.
• Handle payments at the POS, stock the storefront as needed, and answer customer questions and inquiries.
• Train and develop new associates on POS system, proper formatting of the store, and key sales tactics.
• Analyze and study various reports in order to make merchandising, selling, staffing, and payroll planning decisions.
• Maintain cleanliness and organizational standards.
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Customer service associate/cashier example responsibilities.

• Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
• Ring up of sales, including cash, checks, credit cards, payment transactions on the POS system.
• Operate cash register and POS, provide customers with excellent an experience of the store and information on products.
• Greet customers, cash out customers, bag groceries, help customer with bags to car, and clean work area.
• Check out each customer correctly whether it are groceries, or returns in order to get them in and out quickly.
• Maintain accuracy and efficiency in all activities, including cash handling and processing and ensure cleanliness and sanitation throughout the facility.
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