Keyholding sales associate vs customer sales associate

Differences between keyholding sales associate and customer sales associate duties and responsibilities

Keyholding sales associate example responsibilities.

• Achieve and exceed store and company sales and KPI goals.
• Process basic and advance POS operations such as credit/debit, cash sales, and refunds and/or exchanges.
• Provide leadership and guidance to the team that create an environment focuse on customer satisfaction, maximum productivity and profitability.
• Assist with various duties such as stocking shelves, bagging groceries, and sweeping floors.

Customer sales associate example responsibilities.

• Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
• Process merchandise information through store computer system, POS register system, and complete all require paperwork according to policy.
• Used mobile POS systems to streamline the customer experience in order to drive full engagement throughout entire interaction with customer.
• Provide above average service to customers by bagging groceries appropriately and assist with carryout and loading merchandise into customer's vehicle.
• Recognize opportunities to up-sell and often take the opportunity to do so to create a better Marriott experience and event.