Logistics service representative vs associate customer service representative

Differences between logistics service representative and associate customer service representative duties and responsibilities

Logistics service representative example responsibilities.

• Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
• Demonstrate superb organizational and multitasking abilities
• Provide knowledgeable responses to telephone inquiries about Medicare and Medicaid policies and procedures in a courteous and professional manner.
• Call private insurance companies, Medicare, and Medicaid to obtain benefit information, determining insurance compatibility with health-care provider programs.
• Demonstrate superb organizational and multitasking abilities

Associate customer service representative example responsibilities.

• Lead and train a group of 3+ CSRs at a time, are responsible for making change and maintaining the till.
• Assist as a cashier handling money, checks, and credit card transactions on company's POS system.
• Operate POS cash register, maintain thorough knowledge of store merchandise and responsible for cross selling JC Penney credit card.
• Audit CSRs final work for errors in the data entry portion so that billing information to providers & veterans are accurate.
• Mail updated information to patients and providers regarding benefit changes.
• Perform computer record searches; verify merchandise warranty and relay information to internal leadership.
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