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Logistics service representative vs international customer service representative

The differences between logistics service representatives and international customer service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a logistics service representative and an international customer service representative. Additionally, a logistics service representative has an average salary of $44,625, which is higher than the $31,752 average annual salary of an international customer service representative.

The top three skills for a logistics service representative include customer service, data entry and transportation management system. The most important skills for an international customer service representative are logistics, order entry, and customer orders.

Logistics service representative vs international customer service representative overview

Logistics Service RepresentativeInternational Customer Service Representative
Yearly salary$44,625$31,752
Hourly rate$21.45$15.27
Growth rate-4%-4%
Number of jobs124,930185,293
Job satisfaction--
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 50%
Average age4040
Years of experience1212

What does a logistics service representative do?

A logistics service representative is responsible for taking orders and arranges them properly to be delivered to a customer. They often work for a delivery store or a cargo company. Representatives are the ones who prepare and examine the bills to check if the shipping fees and tariff are clearly stated. This career plays a vital role in ensuring that the products are shipped properly and given to the customers safely. Excellent organizational and management skills are required.

What does an international customer service representative do?

An international customer service representative usually communicates with an international client. Their work is to take calls and answer queries about a particular product or service. They promote keep track of shipments to ensure that they will be delivered on time. They act as a liaison between a particular company and its client. This position requires someone who is customer-oriented and has organizational and management skills.

Logistics service representative vs international customer service representative salary

Logistics service representatives and international customer service representatives have different pay scales, as shown below.

Logistics Service RepresentativeInternational Customer Service Representative
Average salary$44,625$31,752
Salary rangeBetween $27,000 And $72,000Between $24,000 And $40,000
Highest paying City-Minneapolis, MN
Highest paying state-Minnesota
Best paying company-Valent BioSciences
Best paying industry-Health Care

Differences between logistics service representative and international customer service representative education

There are a few differences between a logistics service representative and an international customer service representative in terms of educational background:

Logistics Service RepresentativeInternational Customer Service Representative
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 50%
Most common majorBusinessBusiness
Most common college--

Logistics service representative vs international customer service representative demographics

Here are the differences between logistics service representatives' and international customer service representatives' demographics:

Logistics Service RepresentativeInternational Customer Service Representative
Average age4040
Gender ratioMale, 55.6% Female, 44.4%Male, 26.3% Female, 73.7%
Race ratioBlack or African American, 9.6% Unknown, 5.4% Hispanic or Latino, 19.4% Asian, 6.5% White, 58.4% American Indian and Alaska Native, 0.7%Black or African American, 10.5% Unknown, 5.3% Hispanic or Latino, 25.9% Asian, 5.9% White, 51.6% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between logistics service representative and international customer service representative duties and responsibilities

Logistics service representative example responsibilities.

  • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
  • Demonstrate superb organizational and multitasking abilities
  • Provide knowledgeable responses to telephone inquiries about Medicare and Medicaid policies and procedures in a courteous and professional manner.
  • Call private insurance companies, Medicare, and Medicaid to obtain benefit information, determining insurance compatibility with health-care provider programs.
  • Demonstrate superb organizational and multitasking abilities

International customer service representative example responsibilities.

  • Manage international and industrial pest control equipment sales using AS400 ordering system for company.
  • Work with the RMA team to create credit memos for damage good's or any claims from the core customers.
  • Partner with logistics, quality control, manufacturing, and purchasing departments to ensure product availability.
  • Process return material requests and authorizations (RMA).
  • Handle all overseas and national logistics, inventory analysis, shipping documents and inside/outside direct customer sales for their textile division.
  • Demonstrate superb organizational and multitasking abilities
  • Show more

Logistics service representative vs international customer service representative skills

Common logistics service representative skills
  • Customer Service, 38%
  • Data Entry, 7%
  • Transportation Management System, 6%
  • Cost Savings, 5%
  • Logistics Support, 4%
  • Outbound Calls, 3%
Common international customer service representative skills
  • Logistics, 10%
  • Order Entry, 9%
  • Customer Orders, 6%
  • International Customer Service, 6%
  • Customer Inquiries, 6%
  • Forwarders, 5%

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