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Logistics service representative vs member service representative

The differences between logistics service representatives and member service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a logistics service representative and a member service representative. Additionally, a logistics service representative has an average salary of $44,625, which is higher than the $31,395 average annual salary of a member service representative.

The top three skills for a logistics service representative include customer service, data entry and transportation management system. The most important skills for a member service representative are front desk, cleanliness, and punctuality.

Logistics service representative vs member service representative overview

Logistics Service RepresentativeMember Service Representative
Yearly salary$44,625$31,395
Hourly rate$21.45$15.09
Growth rate-4%-4%
Number of jobs124,930214,036
Job satisfaction--
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 44%
Average age4040
Years of experience1212

What does a logistics service representative do?

A logistics service representative is responsible for taking orders and arranges them properly to be delivered to a customer. They often work for a delivery store or a cargo company. Representatives are the ones who prepare and examine the bills to check if the shipping fees and tariff are clearly stated. This career plays a vital role in ensuring that the products are shipped properly and given to the customers safely. Excellent organizational and management skills are required.

What does a member service representative do?

A member service representative is responsible for providing customer service support to an organization. Member service representatives' duties include responding to customer's inquiries and complaints, developing effective sales pitches, processing customer's requests and orders, creating reports, developing recommendations to improve the operation's performance, and escalating high-level concerns. A member service representative should maintain excellent customer service, as well as excellent time-management skills and the ability to multi-task, to work under pressure, and assist customers under minimal supervision.

Logistics service representative vs member service representative salary

Logistics service representatives and member service representatives have different pay scales, as shown below.

Logistics Service RepresentativeMember Service Representative
Average salary$44,625$31,395
Salary rangeBetween $27,000 And $72,000Between $21,000 And $45,000
Highest paying City-Alameda, CA
Highest paying state-Hawaii
Best paying company-Tinker Federal Credit Union
Best paying industry-Insurance

Differences between logistics service representative and member service representative education

There are a few differences between a logistics service representative and a member service representative in terms of educational background:

Logistics Service RepresentativeMember Service Representative
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 44%
Most common majorBusinessBusiness
Most common college--

Logistics service representative vs member service representative demographics

Here are the differences between logistics service representatives' and member service representatives' demographics:

Logistics Service RepresentativeMember Service Representative
Average age4040
Gender ratioMale, 55.6% Female, 44.4%Male, 26.5% Female, 73.5%
Race ratioBlack or African American, 9.6% Unknown, 5.4% Hispanic or Latino, 19.4% Asian, 6.5% White, 58.4% American Indian and Alaska Native, 0.7%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 22.1% Asian, 6.7% White, 54.4% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between logistics service representative and member service representative duties and responsibilities

Logistics service representative example responsibilities.

  • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
  • Demonstrate superb organizational and multitasking abilities
  • Provide knowledgeable responses to telephone inquiries about Medicare and Medicaid policies and procedures in a courteous and professional manner.
  • Call private insurance companies, Medicare, and Medicaid to obtain benefit information, determining insurance compatibility with health-care provider programs.
  • Demonstrate superb organizational and multitasking abilities

Member service representative example responsibilities.

  • Coordinate and manage ATM and automate telephone services.
  • Identify cross-sell opportunities; actively and aggressively promote products to achieve credit union target production expectations.
  • Utilize federal and state Medicaid health guidelines to implement proper manage care according to departmental policies and procedures.
  • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
  • Open different accounts base on customer needs, from basic checking and savings, to IRAs, Cds, etc.
  • Train in CPR and other emergency procedures.
  • Show more

Logistics service representative vs member service representative skills

Common logistics service representative skills
  • Customer Service, 38%
  • Data Entry, 7%
  • Transportation Management System, 6%
  • Cost Savings, 5%
  • Logistics Support, 4%
  • Outbound Calls, 3%
Common member service representative skills
  • Front Desk, 29%
  • Cleanliness, 24%
  • Punctuality, 8%
  • Loan Payments, 3%
  • Member Service, 3%
  • Phone Calls, 2%

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