Logistics service representative vs provider services representative

The differences between logistics service representatives and provider services representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a logistics service representative and a provider services representative. Additionally, a logistics service representative has an average salary of $44,625, which is higher than the $33,858 average annual salary of a provider services representative.

The top three skills for a logistics service representative include customer service, data entry and transportation management system. The most important skills for a provider services representative are customer service, data entry, and patients.

Logistics service representative vs provider services representative overview

	Logistics Service Representative	Provider Services Representative
Yearly salary	$44,625	$33,858
Hourly rate	$21.45	$16.28
Growth rate	-4%	-4%
Number of jobs	124,930	252,118
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 41%
Average age	40	40
Years of experience	12	12

What does a logistics service representative do?

A logistics service representative is responsible for taking orders and arranges them properly to be delivered to a customer. They often work for a delivery store or a cargo company. Representatives are the ones who prepare and examine the bills to check if the shipping fees and tariff are clearly stated. This career plays a vital role in ensuring that the products are shipped properly and given to the customers safely. Excellent organizational and management skills are required.

What does a provider services representative do?

A provider services representative is responsible for supporting, developing, and maintaining service relationships with involved participants, including providers, physicians, and administrators. Your duties typically include responding to direct and electronic questions from clients about rates, policies, referrals, and eligibility, handling telephone calls for the provider and member inquiries, and resolving complaints by the member and member representative. In addition, you will be assisting in collecting supporting data and documentation about the member's care. You are also expected to conduct research to be able to provide a well-informed answer to members' inquiries.

Logistics service representative vs provider services representative salary

Logistics service representatives and provider services representatives have different pay scales, as shown below.

	Logistics Service Representative	Provider Services Representative
Average salary	$44,625	$33,858
Salary range	Between $27,000 And $72,000	Between $24,000 And $46,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Oracle
Best paying industry	-	Health Care

Differences between logistics service representative and provider services representative education

There are a few differences between a logistics service representative and a provider services representative in terms of educational background:

	Logistics Service Representative	Provider Services Representative
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 41%
Most common major	Business	Business
Most common college	-	-

Logistics service representative vs provider services representative demographics

Here are the differences between logistics service representatives' and provider services representatives' demographics:

	Logistics Service Representative	Provider Services Representative
Average age	40	40
Gender ratio	Male, 55.6% Female, 44.4%	Male, 22.2% Female, 77.8%
Race ratio	Black or African American, 9.6% Unknown, 5.4% Hispanic or Latino, 19.4% Asian, 6.5% White, 58.4% American Indian and Alaska Native, 0.7%	Black or African American, 11.5% Unknown, 5.1% Hispanic or Latino, 20.4% Asian, 6.4% White, 55.9% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between logistics service representative and provider services representative duties and responsibilities

Logistics service representative example responsibilities.

Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Demonstrate superb organizational and multitasking abilities
Provide knowledgeable responses to telephone inquiries about Medicare and Medicaid policies and procedures in a courteous and professional manner.
Call private insurance companies, Medicare, and Medicaid to obtain benefit information, determining insurance compatibility with health-care provider programs.
Demonstrate superb organizational and multitasking abilities

Provider services representative example responsibilities.

Coach, evaluate and performance manage MSRs to ensure timely and accurate service to clients.
Achieve excellent customer satisfaction ratings as documented by CIGNA surveys.
Proof reading contracts in order to adjust claims according to proper DRG, ICD-9, and CPT codes.
Complete the surgery schedule and ensure all patients are aware of their financial responsibility prior to the surgery date.
Help providers with all information about CPT codes such as authorizations, restrictions, fee schedules, and correct diagnosis codes.
Register patients for surgery in computer system.

Logistics service representative vs provider services representative skills

Common logistics service representative skills

Customer Service, 38%
Data Entry, 7%
Transportation Management System, 6%
Cost Savings, 5%
Logistics Support, 4%
Outbound Calls, 3%

Common provider services representative skills

Customer Service, 24%
Data Entry, 6%
Patients, 5%
Medicaid, 5%
Health Insurance, 4%
Appeals, 3%

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Logistics Service Representative
Logistics Service Representative vs Provider Services Representative

Updated January 8, 2025

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