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The differences between logistics service representatives and service center representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a logistics service representative and a service center representative. Additionally, a logistics service representative has an average salary of $44,625, which is higher than the $33,420 average annual salary of a service center representative.
The top three skills for a logistics service representative include customer service, data entry and transportation management system. The most important skills for a service center representative are patients, HR, and customer calls.
| Logistics Service Representative | Service Center Representative | |
| Yearly salary | $44,625 | $33,420 |
| Hourly rate | $21.45 | $16.07 |
| Growth rate | -4% | -4% |
| Number of jobs | 124,930 | 196,101 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 56% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
A logistics service representative is responsible for taking orders and arranges them properly to be delivered to a customer. They often work for a delivery store or a cargo company. Representatives are the ones who prepare and examine the bills to check if the shipping fees and tariff are clearly stated. This career plays a vital role in ensuring that the products are shipped properly and given to the customers safely. Excellent organizational and management skills are required.
A service center representative is responsible for providing the highest customer satisfaction by responding to the customers' inquiries and concerns and resolving complaints. Service center representatives may also sell products and services to the customers according to their needs and specifications. They also handle orders and payments, process replacements, and issue refunds as necessary. A service center representative must have excellent communication and organizational skills, especially in utilizing various computer applications to log customer information and create resolution reports for reference.
Logistics service representatives and service center representatives have different pay scales, as shown below.
| Logistics Service Representative | Service Center Representative | |
| Average salary | $44,625 | $33,420 |
| Salary range | Between $27,000 And $72,000 | Between $26,000 And $41,000 |
| Highest paying City | - | Alameda, CA |
| Highest paying state | - | California |
| Best paying company | - | Cisco |
| Best paying industry | - | Insurance |
There are a few differences between a logistics service representative and a service center representative in terms of educational background:
| Logistics Service Representative | Service Center Representative | |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 56% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between logistics service representatives' and service center representatives' demographics:
| Logistics Service Representative | Service Center Representative | |
| Average age | 40 | 40 |
| Gender ratio | Male, 55.6% Female, 44.4% | Male, 30.6% Female, 69.4% |
| Race ratio | Black or African American, 9.6% Unknown, 5.4% Hispanic or Latino, 19.4% Asian, 6.5% White, 58.4% American Indian and Alaska Native, 0.7% | Black or African American, 10.8% Unknown, 5.2% Hispanic or Latino, 20.1% Asian, 6.5% White, 56.7% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |