Logistics service representative vs support representative

Differences between logistics service representative and support representative duties and responsibilities

Logistics service representative example responsibilities.

• Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
• Demonstrate superb organizational and multitasking abilities
• Provide knowledgeable responses to telephone inquiries about Medicare and Medicaid policies and procedures in a courteous and professional manner.
• Call private insurance companies, Medicare, and Medicaid to obtain benefit information, determining insurance compatibility with health-care provider programs.
• Demonstrate superb organizational and multitasking abilities

Support representative example responsibilities.

• Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
• Follow approved patient care algorithms to ensure patients receive quality care post surgically, while abiding by HIPAA regulations.
• Maintain personal patient information while following HIPAA regulations.
• Document department procedures; some convert into PowerPoint presentations.
• Follow all current Medicare, Medicaid regulations and requirements to ensure continual compliance.
• Provide hospital patients with assistance in obtaining proper medical coverage to cover medical expenses.
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