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Logistics service representative vs telesales representative

The differences between logistics service representatives and telesales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a logistics service representative and a telesales representative. Additionally, a telesales representative has an average salary of $65,894, which is higher than the $44,625 average annual salary of a logistics service representative.

The top three skills for a logistics service representative include customer service, data entry and transportation management system. The most important skills for a telesales representative are customer service, inbound calls, and lead generation.

Logistics service representative vs telesales representative overview

Logistics Service RepresentativeTelesales Representative
Yearly salary$44,625$65,894
Hourly rate$21.45$31.68
Growth rate-4%-4%
Number of jobs124,930221,315
Job satisfaction--
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 41%
Average age4040
Years of experience1212

What does a logistics service representative do?

A logistics service representative is responsible for taking orders and arranges them properly to be delivered to a customer. They often work for a delivery store or a cargo company. Representatives are the ones who prepare and examine the bills to check if the shipping fees and tariff are clearly stated. This career plays a vital role in ensuring that the products are shipped properly and given to the customers safely. Excellent organizational and management skills are required.

What does a telesales representative do?

A telesales representative, also known as a telemarketer, is a salesperson whose duties focus on communicating with potential and existing clients through calls, aiming to secure sales and build positive customer relationships. They offer products and services, set appointments, answer inquiries, discuss product and service specifications, process orders and payments, and even assist customers in issues and concerns. Moreover, a telesales representative also conducts research and assessments to find leads for potential sales opportunities, contacts existing customers, keep records, and provides optimal services to ensure client satisfaction.

Logistics service representative vs telesales representative salary

Logistics service representatives and telesales representatives have different pay scales, as shown below.

Logistics Service RepresentativeTelesales Representative
Average salary$44,625$65,894
Salary rangeBetween $27,000 And $72,000Between $46,000 And $93,000
Highest paying City-Iowa City, IA
Highest paying state-Iowa
Best paying company-Oracle
Best paying industry--

Differences between logistics service representative and telesales representative education

There are a few differences between a logistics service representative and a telesales representative in terms of educational background:

Logistics Service RepresentativeTelesales Representative
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 41%
Most common majorBusinessBusiness
Most common college--

Logistics service representative vs telesales representative demographics

Here are the differences between logistics service representatives' and telesales representatives' demographics:

Logistics Service RepresentativeTelesales Representative
Average age4040
Gender ratioMale, 55.6% Female, 44.4%Male, 46.1% Female, 53.9%
Race ratioBlack or African American, 9.6% Unknown, 5.4% Hispanic or Latino, 19.4% Asian, 6.5% White, 58.4% American Indian and Alaska Native, 0.7%Black or African American, 14.4% Unknown, 5.4% Hispanic or Latino, 18.0% Asian, 6.4% White, 55.1% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between logistics service representative and telesales representative duties and responsibilities

Logistics service representative example responsibilities.

  • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
  • Demonstrate superb organizational and multitasking abilities
  • Provide knowledgeable responses to telephone inquiries about Medicare and Medicaid policies and procedures in a courteous and professional manner.
  • Call private insurance companies, Medicare, and Medicaid to obtain benefit information, determining insurance compatibility with health-care provider programs.
  • Demonstrate superb organizational and multitasking abilities

Telesales representative example responsibilities.

  • Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
  • Exceed expectations in cross-selling and upselling on all inbound and outbound calls.
  • Solicit cross-selling and upselling opportunities to new prospects and current customers.
  • Upgrade current customers who have Comcast services through outbound telephone solicitation.
  • Counter customer objections by remaining knowledgeable of Comcast and its competitor's services and initiatives.
  • Demonstrate superb organizational and multitasking abilities
  • Show more

Logistics service representative vs telesales representative skills

Common logistics service representative skills
  • Customer Service, 38%
  • Data Entry, 7%
  • Transportation Management System, 6%
  • Cost Savings, 5%
  • Logistics Support, 4%
  • Outbound Calls, 3%
Common telesales representative skills
  • Customer Service, 17%
  • Inbound Calls, 9%
  • Lead Generation, 8%
  • Closes Sales, 7%
  • Customer Interaction, 7%
  • Telemarketing, 6%

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