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The differences between logistics service representatives and telesales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a logistics service representative and a telesales representative. Additionally, a telesales representative has an average salary of $65,894, which is higher than the $44,625 average annual salary of a logistics service representative.
The top three skills for a logistics service representative include customer service, data entry and transportation management system. The most important skills for a telesales representative are customer service, inbound calls, and lead generation.
A logistics service representative is responsible for taking orders and arranges them properly to be delivered to a customer. They often work for a delivery store or a cargo company. Representatives are the ones who prepare and examine the bills to check if the shipping fees and tariff are clearly stated. This career plays a vital role in ensuring that the products are shipped properly and given to the customers safely. Excellent organizational and management skills are required.
A telesales representative, also known as a telemarketer, is a salesperson whose duties focus on communicating with potential and existing clients through calls, aiming to secure sales and build positive customer relationships. They offer products and services, set appointments, answer inquiries, discuss product and service specifications, process orders and payments, and even assist customers in issues and concerns. Moreover, a telesales representative also conducts research and assessments to find leads for potential sales opportunities, contacts existing customers, keep records, and provides optimal services to ensure client satisfaction.
Logistics service representatives and telesales representatives have different pay scales, as shown below.
| Logistics Service Representative | Telesales Representative | |
| Average salary | $44,625 | $65,894 |
| Salary range | Between $27,000 And $72,000 | Between $46,000 And $93,000 |
| Highest paying City | - | Iowa City, IA |
| Highest paying state | - | Iowa |
| Best paying company | - | Oracle |
| Best paying industry | - | - |
There are a few differences between a logistics service representative and a telesales representative in terms of educational background:
| Logistics Service Representative | Telesales Representative | |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 41% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between logistics service representatives' and telesales representatives' demographics:
| Logistics Service Representative | Telesales Representative | |
| Average age | 40 | 40 |
| Gender ratio | Male, 55.6% Female, 44.4% | Male, 46.1% Female, 53.9% |
| Race ratio | Black or African American, 9.6% Unknown, 5.4% Hispanic or Latino, 19.4% Asian, 6.5% White, 58.4% American Indian and Alaska Native, 0.7% | Black or African American, 14.4% Unknown, 5.4% Hispanic or Latino, 18.0% Asian, 6.4% White, 55.1% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |