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Mail clerk vs office clerk

The differences between mail clerks and office clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, an office clerk has an average salary of $30,927, which is higher than the $30,383 average annual salary of a mail clerk.

The top three skills for a mail clerk include customer service, delivery sequence and place packages. The most important skills for an office clerk are customer service, data entry, and telephone calls.

Mail clerk vs office clerk overview

Mail ClerkOffice Clerk
Yearly salary$30,383$30,927
Hourly rate$14.61$14.87
Growth rate-6%-5%
Number of jobs80,560106,497
Job satisfaction--
Most common degreeHigh School Diploma, 37%Bachelor's Degree, 32%
Average age4547
Years of experience-2

What does a mail clerk do?

A mail clerk is responsible for sorting and processing mails for the business. Mail clerks' duties include maintenance of mailing supplies by regularly monitoring inventory, forwarding incoming mails and safe packages to appropriate departments, labeling outgoing mails with secured packaging, keeping records of acknowledged mails, and returning misdirected mails to the correct recipient. A mail clerk must be detail-oriented, as well as having strong organizational and multi-tasking skills to arrange deliveries, operate mailing machines, and categorize efficiently.

What does an office clerk do?

Office clerks are administrative employees who handle clerical activities for the organization. They are in charge of managing company records, organizing and storing documents, filing and sorting hard copies of documents, and liaising with other departments or external partners. They are also in charge of handling and scheduling meetings and appointments, managing the reservation of office meeting rooms, and manning telephone lines. Office clerks may also be in charge of ordering office supplies, preparing purchase requisitions for office needs, sending out and receiving official company documents, and other correspondences.

Mail clerk vs office clerk salary

Mail clerks and office clerks have different pay scales, as shown below.

Mail ClerkOffice Clerk
Average salary$30,383$30,927
Salary rangeBetween $22,000 And $41,000Between $25,000 And $38,000
Highest paying CitySeattle, WAEnglewood, CO
Highest paying stateWashingtonAlaska
Best paying companyColumbia University in the City of New YorkUniversity of Massachusetts Boston
Best paying industryRetailTransportation

Differences between mail clerk and office clerk education

There are a few differences between a mail clerk and an office clerk in terms of educational background:

Mail ClerkOffice Clerk
Most common degreeHigh School Diploma, 37%Bachelor's Degree, 32%
Most common majorBusinessBusiness
Most common college-Western Carolina University

Mail clerk vs office clerk demographics

Here are the differences between mail clerks' and office clerks' demographics:

Mail ClerkOffice Clerk
Average age4547
Gender ratioMale, 50.7% Female, 49.3%Male, 23.3% Female, 76.7%
Race ratioBlack or African American, 11.1% Unknown, 3.5% Hispanic or Latino, 17.3% Asian, 6.1% White, 61.4% American Indian and Alaska Native, 0.7%Black or African American, 9.9% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 7.9% White, 53.0% American Indian and Alaska Native, 0.9%
LGBT Percentage7%6%

Differences between mail clerk and office clerk duties and responsibilities

Mail clerk example responsibilities.

  • Manage files, prepare lobby monitor presentations using Microsoft PowerPoint.
  • Identify, analyze and sort tax forms, checks and vouchers submit to the IRS by individuals and businesses.
  • Prepare all documents and packages for shipment via FedEx, DHL, & GSO.
  • Process payroll and pay adjustments.
  • Operate and troubleshoot form letter inserter.
  • Place larger packages on porch or doorstep.
  • Show more

Office clerk example responsibilities.

  • Complete medical records requests as specified under HIPAA regulations.
  • Scan EOB's and attach to payments in software system.
  • Perform electronic billing of Medicare, Medicaid, and HMO/PPO submissions.
  • Follow all HIPAA guidelines and safety rules as required within the healthcare policy.
  • Perform account analysis on credit balance accounts using insurance explanation of benefit information (EOB).
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provide.
  • Show more

Mail clerk vs office clerk skills

Common mail clerk skills
  • Customer Service, 21%
  • Delivery Sequence, 17%
  • Place Packages, 10%
  • Mail Room, 5%
  • Postal Regulations, 5%
  • Mail Containers, 5%
Common office clerk skills
  • Customer Service, 21%
  • Data Entry, 18%
  • Telephone Calls, 7%
  • Payroll, 5%
  • Office Equipment, 4%
  • Office Machines, 3%

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