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The differences between mail clerks and operations clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, an operations clerk has an average salary of $33,746, which is higher than the $30,383 average annual salary of a mail clerk.
The top three skills for a mail clerk include customer service, delivery sequence and place packages. The most important skills for an operations clerk are customer service, data entry functions, and computer system.
| Mail Clerk | Operations Clerk | |
| Yearly salary | $30,383 | $33,746 |
| Hourly rate | $14.61 | $16.22 |
| Growth rate | -6% | -5% |
| Number of jobs | 80,560 | 158,449 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 37% | Bachelor's Degree, 38% |
| Average age | 45 | 47 |
| Years of experience | - | 2 |
A mail clerk is responsible for sorting and processing mails for the business. Mail clerks' duties include maintenance of mailing supplies by regularly monitoring inventory, forwarding incoming mails and safe packages to appropriate departments, labeling outgoing mails with secured packaging, keeping records of acknowledged mails, and returning misdirected mails to the correct recipient. A mail clerk must be detail-oriented, as well as having strong organizational and multi-tasking skills to arrange deliveries, operate mailing machines, and categorize efficiently.
An operations clerk is responsible for performing administrative and clerical duties, ensuring smooth business operations. Operations clerks often handle customer service, respond to customers' inquiries and concerns, and direct guests to appropriate departments. They also manage data entry tasks, update customers or employees' information to the database, create business reports, identify potential clients through cold calls and e-mails, sort and file documents, and monitor inventories. An operations clerk must have excellent time-management and organizational skills to follow office procedures and meet deadlines.
Mail clerks and operations clerks have different pay scales, as shown below.
| Mail Clerk | Operations Clerk | |
| Average salary | $30,383 | $33,746 |
| Salary range | Between $22,000 And $41,000 | Between $27,000 And $41,000 |
| Highest paying City | Seattle, WA | Boston, MA |
| Highest paying state | Washington | Massachusetts |
| Best paying company | Columbia University in the City of New York | Ncar - The National Center For Atmospheric Research |
| Best paying industry | Retail | Manufacturing |
There are a few differences between a mail clerk and an operations clerk in terms of educational background:
| Mail Clerk | Operations Clerk | |
| Most common degree | High School Diploma, 37% | Bachelor's Degree, 38% |
| Most common major | Business | Business |
| Most common college | - | Western Carolina University |
Here are the differences between mail clerks' and operations clerks' demographics:
| Mail Clerk | Operations Clerk | |
| Average age | 45 | 47 |
| Gender ratio | Male, 50.7% Female, 49.3% | Male, 31.7% Female, 68.3% |
| Race ratio | Black or African American, 11.1% Unknown, 3.5% Hispanic or Latino, 17.3% Asian, 6.1% White, 61.4% American Indian and Alaska Native, 0.7% | Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 19.5% Asian, 9.2% White, 55.2% American Indian and Alaska Native, 1.1% |
| LGBT Percentage | 7% | 6% |