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Mail clerk vs order entry clerk

The differences between mail clerks and order entry clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, an order entry clerk has an average salary of $34,147, which is higher than the $30,383 average annual salary of a mail clerk.

The top three skills for a mail clerk include customer service, delivery sequence and place packages. The most important skills for an order entry clerk are customer service, purchase orders, and data entry errors.

Mail clerk vs order entry clerk overview

Mail ClerkOrder Entry Clerk
Yearly salary$30,383$34,147
Hourly rate$14.61$16.42
Growth rate-6%-
Number of jobs80,560101,541
Job satisfaction--
Most common degreeHigh School Diploma, 37%Associate Degree, 30%
Average age4543
Years of experience-2

What does a mail clerk do?

A mail clerk is responsible for sorting and processing mails for the business. Mail clerks' duties include maintenance of mailing supplies by regularly monitoring inventory, forwarding incoming mails and safe packages to appropriate departments, labeling outgoing mails with secured packaging, keeping records of acknowledged mails, and returning misdirected mails to the correct recipient. A mail clerk must be detail-oriented, as well as having strong organizational and multi-tasking skills to arrange deliveries, operate mailing machines, and categorize efficiently.

What does an order entry clerk do?

An Order Entry Clerk is primarily in charge of receiving and processing customer orders, ensuring accuracy and timeliness. Upon receiving orders, an order entry clerk is responsible for entering customer information into databases such as names, billing details, address, and item specifications. They communicate with customers through calls or email to confirm their orders and information, answering inquiries should there be any. Besides handling databases, an Order Entry Clerk Prepares and processes shipping documents, invoices, and contracts, tracking procedures to ensure smooth workflow. Moreover, there are also instances where they must receive and handle customer complaints, resolving them promptly.

Mail clerk vs order entry clerk salary

Mail clerks and order entry clerks have different pay scales, as shown below.

Mail ClerkOrder Entry Clerk
Average salary$30,383$34,147
Salary rangeBetween $22,000 And $41,000Between $28,000 And $41,000
Highest paying CitySeattle, WALas Vegas, NV
Highest paying stateWashingtonConnecticut
Best paying companyColumbia University in the City of New YorkDexter
Best paying industryRetailAutomotive

Differences between mail clerk and order entry clerk education

There are a few differences between a mail clerk and an order entry clerk in terms of educational background:

Mail ClerkOrder Entry Clerk
Most common degreeHigh School Diploma, 37%Associate Degree, 30%
Most common majorBusinessBusiness
Most common college--

Mail clerk vs order entry clerk demographics

Here are the differences between mail clerks' and order entry clerks' demographics:

Mail ClerkOrder Entry Clerk
Average age4543
Gender ratioMale, 50.7% Female, 49.3%Male, 15.7% Female, 84.3%
Race ratioBlack or African American, 11.1% Unknown, 3.5% Hispanic or Latino, 17.3% Asian, 6.1% White, 61.4% American Indian and Alaska Native, 0.7%Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage7%6%

Differences between mail clerk and order entry clerk duties and responsibilities

Mail clerk example responsibilities.

  • Manage files, prepare lobby monitor presentations using Microsoft PowerPoint.
  • Identify, analyze and sort tax forms, checks and vouchers submit to the IRS by individuals and businesses.
  • Prepare all documents and packages for shipment via FedEx, DHL, & GSO.
  • Process payroll and pay adjustments.
  • Operate and troubleshoot form letter inserter.
  • Place larger packages on porch or doorstep.
  • Show more

Order entry clerk example responsibilities.

  • Assist customers with book purchases; POS cashier.
  • Pull orders of juice, utilizing a laptop and RF gun attach to forklift.
  • Audit all EDI orders for complete address, terms, special promotions, and overall accuracy.
  • Post invoices to ERP system, update GRN, set up and maintain new vendor accounts.
  • Process EDI purchase ordering-credit-debit adjustments.
  • Assist department director in weekly payroll approval.
  • Show more

Mail clerk vs order entry clerk skills

Common mail clerk skills
  • Customer Service, 21%
  • Delivery Sequence, 17%
  • Place Packages, 10%
  • Mail Room, 5%
  • Postal Regulations, 5%
  • Mail Containers, 5%
Common order entry clerk skills
  • Customer Service, 23%
  • Purchase Orders, 10%
  • Data Entry Errors, 10%
  • Computer System, 9%
  • Customer Orders, 9%
  • EDI, 3%

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