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The differences between mail clerks and support clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a support clerk has an average salary of $35,159, which is higher than the $30,383 average annual salary of a mail clerk.
The top three skills for a mail clerk include customer service, delivery sequence and place packages. The most important skills for a support clerk are customer service, data entry, and patients.
| Mail Clerk | Support Clerk | |
| Yearly salary | $30,383 | $35,159 |
| Hourly rate | $14.61 | $16.90 |
| Growth rate | -6% | -5% |
| Number of jobs | 80,560 | 163,168 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 37% | Bachelor's Degree, 38% |
| Average age | 45 | 47 |
| Years of experience | - | 2 |
A mail clerk is responsible for sorting and processing mails for the business. Mail clerks' duties include maintenance of mailing supplies by regularly monitoring inventory, forwarding incoming mails and safe packages to appropriate departments, labeling outgoing mails with secured packaging, keeping records of acknowledged mails, and returning misdirected mails to the correct recipient. A mail clerk must be detail-oriented, as well as having strong organizational and multi-tasking skills to arrange deliveries, operate mailing machines, and categorize efficiently.
A support clerk is primarily in charge of performing administrative support tasks in an office, making the daily workflow easier. Their responsibilities typically include preparing and processing documentation, answering and forwarding calls, handling correspondence, disseminating and organizing files, and running errands as needed. They may also update databases, maintaining records of all transactions. Furthermore, as a support clerk, it is essential to maintain an active communication line with staff, coordinating to ensure efficient and smooth workplace operations.
Mail clerks and support clerks have different pay scales, as shown below.
| Mail Clerk | Support Clerk | |
| Average salary | $30,383 | $35,159 |
| Salary range | Between $22,000 And $41,000 | Between $22,000 And $54,000 |
| Highest paying City | Seattle, WA | San Diego, CA |
| Highest paying state | Washington | Hawaii |
| Best paying company | Columbia University in the City of New York | Los Alamos National Laboratory |
| Best paying industry | Retail | Government |
There are a few differences between a mail clerk and a support clerk in terms of educational background:
| Mail Clerk | Support Clerk | |
| Most common degree | High School Diploma, 37% | Bachelor's Degree, 38% |
| Most common major | Business | Business |
| Most common college | - | Stanford University |
Here are the differences between mail clerks' and support clerks' demographics:
| Mail Clerk | Support Clerk | |
| Average age | 45 | 47 |
| Gender ratio | Male, 50.7% Female, 49.3% | Male, 26.1% Female, 73.9% |
| Race ratio | Black or African American, 11.1% Unknown, 3.5% Hispanic or Latino, 17.3% Asian, 6.1% White, 61.4% American Indian and Alaska Native, 0.7% | Black or African American, 10.7% Unknown, 4.6% Hispanic or Latino, 20.6% Asian, 8.4% White, 54.6% American Indian and Alaska Native, 1.0% |
| LGBT Percentage | 7% | 6% |