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The differences between managers of customer service department and team managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a manager of customer service department, becoming a team manager takes usually requires 4-6 years. Additionally, a team manager has an average salary of $82,017, which is higher than the $75,411 average annual salary of a manager of customer service department.
The top three skills for a manager of customer service department include merchandise displays, payroll and customer complaints. The most important skills for a team manager are patients, taking care, and project management.
| Manager Of Customer Service Department | Team Manager | |
| Yearly salary | $75,411 | $82,017 |
| Hourly rate | $36.26 | $39.43 |
| Growth rate | -4% | - |
| Number of jobs | 210,529 | 96,615 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 63% |
| Average age | 40 | 47 |
| Years of experience | 12 | 6 |
Managers of customer service department and team managers have different pay scales, as shown below.
| Manager Of Customer Service Department | Team Manager | |
| Average salary | $75,411 | $82,017 |
| Salary range | Between $60,000 And $94,000 | Between $44,000 And $152,000 |
| Highest paying City | - | New York, NY |
| Highest paying state | - | Alaska |
| Best paying company | - | Meta |
| Best paying industry | - | - |
There are a few differences between a manager of customer service department and a team manager in terms of educational background:
| Manager Of Customer Service Department | Team Manager | |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 63% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between managers of customer service department' and team managers' demographics:
| Manager Of Customer Service Department | Team Manager | |
| Average age | 40 | 47 |
| Gender ratio | Male, 33.6% Female, 66.4% | Male, 55.9% Female, 44.1% |
| Race ratio | Black or African American, 11.8% Unknown, 5.5% Hispanic or Latino, 18.4% Asian, 6.8% White, 56.8% American Indian and Alaska Native, 0.8% | Black or African American, 10.0% Unknown, 4.8% Hispanic or Latino, 17.8% Asian, 5.8% White, 61.0% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 8% |