Marketing & community relations director vs director, customer relations

The differences between marketing & community relations directors and directors, customer relations can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a marketing & community relations director and a director, customer relations. Additionally, a marketing & community relations director has an average salary of $147,137, which is higher than the $134,672 average annual salary of a director, customer relations.

The top three skills for a marketing & community relations director include community relations, press releases and community outreach. The most important skills for a director, customer relations are customer relations, leveraged, and government relations.

Marketing & community relations director vs director, customer relations overview

	Marketing & Community Relations Director	Director, Customer Relations
Yearly salary	$147,137	$134,672
Hourly rate	$70.74	$64.75
Growth rate	8%	8%
Number of jobs	97,785	26,470
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 78%	Bachelor's Degree, 65%
Average age	42	42
Years of experience	4	4

Marketing & community relations director vs director, customer relations salary

Marketing & community relations directors and directors, customer relations have different pay scales, as shown below.

	Marketing & Community Relations Director	Director, Customer Relations
Average salary	$147,137	$134,672
Salary range	Between $100,000 And $215,000	Between $91,000 And $197,000
Highest paying City	-	Carson City, NV
Highest paying state	-	Nevada
Best paying company	-	California Resources
Best paying industry	-	Manufacturing

Differences between marketing & community relations director and director, customer relations education

There are a few differences between a marketing & community relations director and a director, customer relations in terms of educational background:

	Marketing & Community Relations Director	Director, Customer Relations
Most common degree	Bachelor's Degree, 78%	Bachelor's Degree, 65%
Most common major	Marketing	Business
Most common college	University of Pennsylvania	Stanford University

Marketing & community relations director vs director, customer relations demographics

Here are the differences between marketing & community relations directors' and directors, customer relations' demographics:

	Marketing & Community Relations Director	Director, Customer Relations
Average age	42	42
Gender ratio	Male, 31.2% Female, 68.8%	Male, 46.1% Female, 53.9%
Race ratio	Black or African American, 5.9% Unknown, 4.7% Hispanic or Latino, 9.0% Asian, 5.1% White, 75.0% American Indian and Alaska Native, 0.4%	Black or African American, 6.0% Unknown, 4.7% Hispanic or Latino, 9.1% Asian, 5.1% White, 74.6% American Indian and Alaska Native, 0.4%
LGBT Percentage	16%	16%

Differences between marketing & community relations director and director, customer relations duties and responsibilities

Marketing & community relations director example responsibilities.

Manage all internal company-wide communications, including company intranet, quarterly all- company meetings broadcast to all locations and executive communications.
Conceive company offerings and strategic packages for analytics, optimization, marketing operations, campaign management and architecture service lines.
Direct strategic planning and execution for entertainment partnership platform to include B2C communications and marketing.

Director, customer relations example responsibilities.

Manage medical billing and serve as liaison between patient and insurance including Medicaid and Medicare as required.
Attend morning meeting daily and attend Medicare meetings weekly.
Assist with payroll and create excel spreadsheets to document all sales status and quotas.
Alert all departments through creating and delivering reports for guest preferences and VIP's.
Recognize all VIP and repeat guests by sending an amenity or upgrading room type.
Experience with QuickBooks in accounts receivable, accounts payable, payroll and daily bank deposits.

Marketing & community relations director vs director, customer relations skills

Common marketing & community relations director skills

Community Relations, 15%
Press Releases, 10%
Community Outreach, 8%
Promotional Campaigns, 8%
Market Research, 4%
Event Planning, 4%

Common director, customer relations skills

Customer Relations, 16%
Leveraged, 11%
Government Relations, 5%
Press Releases, 5%
Payroll, 5%
Customer Complaints, 4%

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Executive Management Industry
Marketing & Community Relations Director
Marketing & Community Relations Director vs Director, Customer Relations

Updated January 8, 2025

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