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Medical billing, receptionist vs biller

The differences between medical billings, receptionist and billers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a medical billing, receptionist and a biller. Additionally, a biller has an average salary of $38,333, which is higher than the $34,622 average annual salary of a medical billing, receptionist.

The top three skills for a medical billing, receptionist include patients, medical billing and data entry. The most important skills for a biller are patients, customer service, and data entry.

Medical billing, receptionist vs biller overview

Medical Billing, ReceptionistBiller
Yearly salary$34,622$38,333
Hourly rate$16.65$18.43
Growth rate-3%-3%
Number of jobs115,71435,740
Job satisfaction--
Most common degreeAssociate Degree, 26%Associate Degree, 28%
Average age4646
Years of experience22

What does a medical billing, receptionist do?

A medical billing receptionist serves as the main point of contact in a hospital. Their responsibilities revolve around greeting patients and attending to their needs, gathering and maintaining records, and checking-in patients. They also have administrative support tasks such as answering calls and responding to inquiries, arranging appointments and schedules, producing reports, keeping documentation, and handling billing processes, including insurance. Moreover, a medical billing receptionist must be alert and proactive as the conditions in a hospital can be very unpredictable.

What does a biller do?

Billers are medical professionals who are responsible for translating health care services into medical claims to be submitted to insurance companies. These billers are required to obtain patient medical records and interpret them to determine the billable units and services. They must manage all aspects of the medical billing process and make necessary contacts with insurance payers or patients to ensure maximum reimbursements. Billers must also provide services that are associated with internal and external customer billing and payment processing operations.

Medical billing, receptionist vs biller salary

Medical billings, receptionist and billers have different pay scales, as shown below.

Medical Billing, ReceptionistBiller
Average salary$34,622$38,333
Salary rangeBetween $28,000 And $41,000Between $29,000 And $49,000
Highest paying CityBoston, MAWashington, DC
Highest paying stateMassachusettsWashington
Best paying companyUniversity of California, BerkeleyUC Merced
Best paying industryTechnologyManufacturing

Differences between medical billing, receptionist and biller education

There are a few differences between a medical billing, receptionist and a biller in terms of educational background:

Medical Billing, ReceptionistBiller
Most common degreeAssociate Degree, 26%Associate Degree, 28%
Most common majorHealth Care AdministrationHealth Care Administration
Most common collegeStanford UniversityStanford University

Medical billing, receptionist vs biller demographics

Here are the differences between medical billings, receptionist' and billers' demographics:

Medical Billing, ReceptionistBiller
Average age4646
Gender ratioMale, 9.5% Female, 90.5%Male, 11.6% Female, 88.4%
Race ratioBlack or African American, 9.9% Unknown, 4.3% Hispanic or Latino, 21.9% Asian, 6.8% White, 56.4% American Indian and Alaska Native, 0.8%Black or African American, 9.4% Unknown, 4.3% Hispanic or Latino, 21.8% Asian, 6.8% White, 56.9% American Indian and Alaska Native, 0.8%
LGBT Percentage7%7%

Differences between medical billing, receptionist and biller duties and responsibilities

Medical billing, receptionist example responsibilities.

  • Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
  • Revise CPT codes and ICD-10 codes before submitting to insurance for chiropractic services and durable medical equipment.
  • Review and research ICD-9 and CPT codes that are denied by payers, and contact physician offices to assist with correction.
  • Submit secondary insurance claims with primary insurance EOB.
  • Facilitate medical billing and coding by interfacing with insurance companies and patients to ensure proper billing procedures.
  • Discuss physicians' choice of E/M level when in question.
  • Show more

Biller example responsibilities.

  • Manage payer requirements, regulatory compliance requirements, HIPAA privacy and security requirements, medical terminology and general revenue cycle procedures.
  • Ensure all ICD-9 and CPT coding are correct and forward any errors to the appropriate departments to correct.
  • Prepare forms for CPT-4 and ICD-9 coding.
  • Acquire a working knowledge of revenue codes and HCPCS codes.
  • Answer phones, review, verifying insurance and ICD-9 coding of service reports.
  • Maintain confidentiality of all pertinent client information in compliance with HIPAA laws and regulations.
  • Show more

Medical billing, receptionist vs biller skills

Common medical billing, receptionist skills
  • Patients, 21%
  • Medical Billing, 7%
  • Data Entry, 5%
  • Customer Service, 5%
  • CPT, 4%
  • Medicaid, 4%
Common biller skills
  • Patients, 18%
  • Customer Service, 10%
  • Data Entry, 6%
  • CPT, 5%
  • Medicaid, 4%
  • Patient Accounts, 4%

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