Medical billing, receptionist vs billing and insurance coordinator

The differences between medical billings, receptionist and billing and insurance coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a medical billing, receptionist and a billing and insurance coordinator. Additionally, a billing and insurance coordinator has an average salary of $41,141, which is higher than the $34,622 average annual salary of a medical billing, receptionist.

The top three skills for a medical billing, receptionist include patients, medical billing and data entry. The most important skills for a billing and insurance coordinator are patients, customer service, and data entry.

Medical billing, receptionist vs billing and insurance coordinator overview

	Medical Billing, Receptionist	Billing And Insurance Coordinator
Yearly salary	$34,622	$41,141
Hourly rate	$16.65	$19.78
Growth rate	-3%	-3%
Number of jobs	115,714	67,385
Job satisfaction	-	-
Most common degree	Associate Degree, 26%	Bachelor's Degree, 41%
Average age	46	46
Years of experience	2	2

What does a medical billing, receptionist do?

A medical billing receptionist serves as the main point of contact in a hospital. Their responsibilities revolve around greeting patients and attending to their needs, gathering and maintaining records, and checking-in patients. They also have administrative support tasks such as answering calls and responding to inquiries, arranging appointments and schedules, producing reports, keeping documentation, and handling billing processes, including insurance. Moreover, a medical billing receptionist must be alert and proactive as the conditions in a hospital can be very unpredictable.

What does a billing and insurance coordinator do?

A billing and insurance coordinator is responsible for coordinating with employees from different departments of an organization for billing and insurance processing purposes. Billing and insurance coordinators sort mail for distribution to appropriate personnel, performing administrative and clerical duties as needed, managing and releasing of invoices under the manager's supervision, and responding to employees' inquiries and concerns. A billing and insurance coordinator must be highly analytical, as well as have excellent knowledge of the insurance disciplines and processes to assist the employees with their payments and benefits.

Medical billing, receptionist vs billing and insurance coordinator salary

Medical billings, receptionist and billing and insurance coordinators have different pay scales, as shown below.

	Medical Billing, Receptionist	Billing And Insurance Coordinator
Average salary	$34,622	$41,141
Salary range	Between $28,000 And $41,000	Between $27,000 And $60,000
Highest paying City	Boston, MA	Washington, DC
Highest paying state	Massachusetts	Maryland
Best paying company	University of California, Berkeley	Kane Russell Coleman Logan
Best paying industry	Technology	Professional

Differences between medical billing, receptionist and billing and insurance coordinator education

There are a few differences between a medical billing, receptionist and a billing and insurance coordinator in terms of educational background:

	Medical Billing, Receptionist	Billing And Insurance Coordinator
Most common degree	Associate Degree, 26%	Bachelor's Degree, 41%
Most common major	Health Care Administration	Business
Most common college	Stanford University	University of Pennsylvania

Medical billing, receptionist vs billing and insurance coordinator demographics

Here are the differences between medical billings, receptionist' and billing and insurance coordinators' demographics:

	Medical Billing, Receptionist	Billing And Insurance Coordinator
Average age	46	46
Gender ratio	Male, 9.5% Female, 90.5%	Male, 15.4% Female, 84.6%
Race ratio	Black or African American, 9.9% Unknown, 4.3% Hispanic or Latino, 21.9% Asian, 6.8% White, 56.4% American Indian and Alaska Native, 0.8%	Black or African American, 10.7% Unknown, 4.3% Hispanic or Latino, 21.6% Asian, 6.8% White, 55.9% American Indian and Alaska Native, 0.8%
LGBT Percentage	7%	7%

Differences between medical billing, receptionist and billing and insurance coordinator duties and responsibilities

Medical billing, receptionist example responsibilities.

Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
Revise CPT codes and ICD-10 codes before submitting to insurance for chiropractic services and durable medical equipment.
Review and research ICD-9 and CPT codes that are denied by payers, and contact physician offices to assist with correction.
Submit secondary insurance claims with primary insurance EOB.
Facilitate medical billing and coding by interfacing with insurance companies and patients to ensure proper billing procedures.
Discuss physicians' choice of E/M level when in question.

Billing and insurance coordinator example responsibilities.

Develop a database to maintain/update all manage care, Medicare and Medicaid fee schedules for accessibility by physicians and administrators.
Look up for ICD-9 codes charges on a daily basic to verify that physicians post charges.
Enter new and verify insurance information, putting in ICD-9 codes, correcting location and too late to bill.
Instruct and supervise support staff in accurate CPT and ICD9 coding for the oncology department of a large medical clinic.
Research and resubmitted reject claims with correct diagnosis, CPT codes and erroneous demographics for deny charges to insurances for reprocessing.
Maintain strict patient confidentiality and adhere to HIPAA guidelines/regulations.

Medical billing, receptionist vs billing and insurance coordinator skills

Common medical billing, receptionist skills

Patients, 21%
Medical Billing, 7%
Data Entry, 5%
Customer Service, 5%
CPT, 4%
Medicaid, 4%

Common billing and insurance coordinator skills

Patients, 16%
Customer Service, 12%
Data Entry, 7%
Billing System, 4%
Billing Issues, 4%
Medical Billing, 3%

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Office and Administrative Industry
Medical Billing, Receptionist
Medical Billing, Receptionist vs Billing And Insurance Coordinator

Updated January 8, 2025

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