Medical billing, receptionist vs billing manager

The differences between medical billings, receptionist and billing managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a medical billing, receptionist, becoming a billing manager takes usually requires 4-6 years. Additionally, a billing manager has an average salary of $77,507, which is higher than the $34,622 average annual salary of a medical billing, receptionist.

The top three skills for a medical billing, receptionist include patients, medical billing and data entry. The most important skills for a billing manager are patients, customer service, and billing procedures.

Medical billing, receptionist vs billing manager overview

	Medical Billing, Receptionist	Billing Manager
Yearly salary	$34,622	$77,507
Hourly rate	$16.65	$37.26
Growth rate	-3%	17%
Number of jobs	115,714	38,709
Job satisfaction	-	3
Most common degree	Associate Degree, 26%	Bachelor's Degree, 46%
Average age	46	47
Years of experience	2	6

What does a medical billing, receptionist do?

A medical billing receptionist serves as the main point of contact in a hospital. Their responsibilities revolve around greeting patients and attending to their needs, gathering and maintaining records, and checking-in patients. They also have administrative support tasks such as answering calls and responding to inquiries, arranging appointments and schedules, producing reports, keeping documentation, and handling billing processes, including insurance. Moreover, a medical billing receptionist must be alert and proactive as the conditions in a hospital can be very unpredictable.

What does a billing manager do?

A billing manager is in charge of overseeing the systems and processes concerned with billing in a company. One of their primary duties is to handle the receivable accounts to ensure smooth cash flow, assess the validity of bills, provide corrective measures when necessary, supervise the workforce's performance, and solve issues raised by staff. As a billing manager, it is essential to implement all policies and regulations while leading and encouraging the team in their joint effort to reach targets and deadlines.

Medical billing, receptionist vs billing manager salary

Medical billings, receptionist and billing managers have different pay scales, as shown below.

	Medical Billing, Receptionist	Billing Manager
Average salary	$34,622	$77,507
Salary range	Between $28,000 And $41,000	Between $52,000 And $114,000
Highest paying City	Boston, MA	San Jose, CA
Highest paying state	Massachusetts	New Jersey
Best paying company	University of California, Berkeley	Google
Best paying industry	Technology	Utilities

Differences between medical billing, receptionist and billing manager education

There are a few differences between a medical billing, receptionist and a billing manager in terms of educational background:

	Medical Billing, Receptionist	Billing Manager
Most common degree	Associate Degree, 26%	Bachelor's Degree, 46%
Most common major	Health Care Administration	Business
Most common college	Stanford University	California State University - Bakersfield

Medical billing, receptionist vs billing manager demographics

Here are the differences between medical billings, receptionist' and billing managers' demographics:

	Medical Billing, Receptionist	Billing Manager
Average age	46	47
Gender ratio	Male, 9.5% Female, 90.5%	Male, 17.7% Female, 82.3%
Race ratio	Black or African American, 9.9% Unknown, 4.3% Hispanic or Latino, 21.9% Asian, 6.8% White, 56.4% American Indian and Alaska Native, 0.8%	Black or African American, 10.6% Unknown, 4.8% Hispanic or Latino, 18.0% Asian, 5.8% White, 60.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	8%

Differences between medical billing, receptionist and billing manager duties and responsibilities

Medical billing, receptionist example responsibilities.

Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
Revise CPT codes and ICD-10 codes before submitting to insurance for chiropractic services and durable medical equipment.
Review and research ICD-9 and CPT codes that are denied by payers, and contact physician offices to assist with correction.
Submit secondary insurance claims with primary insurance EOB.
Facilitate medical billing and coding by interfacing with insurance companies and patients to ensure proper billing procedures.
Discuss physicians' choice of E/M level when in question.

Billing manager example responsibilities.

Manage, extract, and process EHRs by request.
Manage the clinical staff payroll, the coding, authorization, and the billing of PDN, HHA and DME claims.
Manage point-of-service collection functions to improve customer service and increase revenue for clinic and surgery centers.
Manage preparation and maintain analysis by divisions to include CPT fees, Medicare reimbursement and contract reimbursements.
Credential providers with Medicare, Medicaid and commercial carriers.
Approve and post all A/R adjustments via PeopleSoft.

Medical billing, receptionist vs billing manager skills

Common medical billing, receptionist skills

Patients, 21%
Medical Billing, 7%
Data Entry, 5%
Customer Service, 5%
CPT, 4%
Medicaid, 4%

Common billing manager skills

Patients, 14%
Customer Service, 9%
Billing Procedures, 6%
Revenue Cycle, 4%
Financial Reports, 4%
Medicaid, 4%

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Office and Administrative Industry
Medical Billing, Receptionist
Medical Billing, Receptionist vs Billing Manager

Updated January 8, 2025

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