Medical receptionist jobs in Byram, MS

Essential Duties and Responsibilities: * Achieve operational, financial, and cultural performance results as defined by the Company * Positively contribute to the overall patient experience, with extensive focuses on the Company's PAP patient usage compliance and accessories replenishment goals: * Usage Compliance * Work to achieve Company goals, as well as individual goals defined by the Manager of Patient Engagement * Replenishment Initiative * Work to achieve Company goals, as well as individual goals established by Manager of Patient Engagement * Patient complaints * Reduce or eliminate patient complaints resulting from CROP processes * Communicate complaints to the Manager of Patient Engagement * Develop an acumen for populating reports in the Company's patient management software and using those reports to monitor and contact patients with a goal of encouraging usage and replenishment * Create a favorable experience for every single patient, retaining patients as long-term and/or repeat customers * Encourage high levels of equipment usage compliance for equipment where monitoring is an option through utilization of Patient Management Software reports * Grow Company patient base through utilization of patient management software reports * Ensure patients are enrolled timely in programs that allow the Company to monitor patients in the home regarding equipment usage, benefit, and progress * Utilize existing patient management software to directly contact patients, * such as Resupply calling, to ensure successful outcomes of those call programs. * Obtain strong and measurable consistency in the following categories: * patient equipment utilization * related patient interactions, and patient education * replenishment of accessories to established patients * Build strong relationships with peers and supervisors to help collaboratively achieve the desired outcomes. * Develop and maintain working knowledge of products and services offered by the company, * Maintain professional, polite, and respectful interactions with employees, patients/customers, referrals sources, vendors * Responsible to perform other duties as assigned by management Qualifications: * High school diploma or equivalent * Customer Service experience required * Relevant healthcare or medical billing experience preferred * May be required to obtain additional training, licenses or certifications, depending on job assignments * Excellent communication skills, both written and oral are also required You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. - 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

Confident Staff Solutions is a leading staffing agency in the healthcare industry, specializing in providing top talent to healthcare organizations across the country. Our team is dedicated to helping healthcare facilities improve patient outcomes and achieve their goals by connecting them with highly skilled and qualified professionals. Overview: We are offering a HEDIS course to individuals looking to start working as a HEDIS Abstractor. Once the course is completed, we will connect you with hiring recruiters looking to hire for the upcoming HEDIS season. HEDIS Course: Includes - Medical Terminology - Introduction to HEDIS - HEDIS Measures (CBP, LSC, CDC, BPM, CIS, IMA, CCS, PPC, etc) - Interview Tips Self-Paced Course https://courses.medicalabstractortemps.com/courses/navigating-hedis-2026

Sort, file and collate a variety of medical records and information such as progress notes, treatment plans, nursing/clinical notes and discharge summaries into the patient's medical record. Ensure medical records are complete, accurate and timely. Research lost or missing records/information in accordance with established procedures. Answer requests for medical records from outside agencies and third party sponsorship. Provide record retrieval for storage facility when needed. May communicate with transcriptionist or transcription vendor to resolve issues/errors regarding reports.

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Competitive Pay $-14-18/hr + Bonus What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

The Patient Access Representative 1 (PAR1) is responsible for accurately registering inpatients, outpatients, and/or ER patients in the EMR, including validating patient information, verification of insurance coverage, calculation of and collection of patient co-insurance/deductibles/co-pays, authorization for services, and balancing of cash. the PAR1 ensures the patient's experience is best in class and demonstrates effective communication skills with patients and families, physicians, nurses, and insurance companies. The PAR1 is knowledgeable of and compliant with federal and state regulations related to acute-care patient registration. Responsibilities Job Function : * Registration * Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty. Represents the Patient Access department in a professional, courteous manner at ALL times. Asks patients if they may have special needs. Calls patients by name, Greets patients in a courteous and professional manner. Prioritizes and completes registration in a consistent, courteous, professional, accurate and timely manner. * Obtains necessary information from patient, including demographic information, insurance, guarantor, and correctly inputs it into registration software. If patient is already in the system, finds correct patient record and verifies information in the system. * Uses critical thinking skills to evaluate each registration situation to ensure customized registration experience based on individual patient circumstances. Uses knowledge of federal and state laws (EMTALA, HIPAA, Balanced Billing Act, Participating Provider statute, HITECH law, worker's compensation regulations, victims of sexually-oriented criminal offenses regulation, 2 midnight rules, ABN's, Patient status requirements, MSPs, and state regulations on notification of out-of-network status) to ensure compliant registration * Ensures each patient is assigned only one medical record number. * Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents such as Hospital consent forms, assignment of benefits, patient rights, etc. * Extensively documents each encounter in account notes to ensure successful cross-function communication. * Ensures orders are received and are consistent with tests/procedures. * Monitors the waiting room, facilitates patient flow, and resolves issues regarding orders or missing/conflicting information, to ensure timely and accurate patient registration. * Insurance and Benefits Knowledge * Demonstrates knowledge of insurance plans, including understanding of varying payer rules and requirements related to insurance coverage and prior authorization * Verifies eligibility (utilizing online eligibility software tools whenever possible) and obtains necessary authorizations for services rendered. * Selects correct insurance plans in the registration software, in the correct order (primary versus secondary). * Has understanding of required forms (including Medicare Secondary Payer Questionnaire) and has ability to explain them to the patient. * Utilizes payment estimator software to calculate patient financial responsibility. Uses critical thinking skills to determine correct data input during the estimate process and to verify accuracy of output. * Determines when patients may be eligible for financial assistance and directs patients to appropriate resources. * Financial Collections * Uses proven customer service techniques and scripting to collect the patient financial obligation, at or before the time of service. Negotiates with patient to ensure a deposit is collected, in accordance with corporate policy and procedure. * Understands and explains the details of the out-of-pocket calculation. * Analyzes documentation/notes on current and previous accounts in order to explain balances to the patient. * Demonstrates knowledge and ability to complete account acknowledgement forms when appropriate. * Collects cash, prints receipts, and balances cash drawers. * Other Duties as Assigned * Performs all other duties as assigned. Qualifications Education: High School diploma or equivalent. Experience: 1 year customer service experience or related certification (e.g. Certified Coder, Certified Medical Assistant) substitutes for 1 year of experience.

Job DescriptionDescription: To perform patient financial service functions such as scanning, filing, receiving and reviewing correspondence, reviewing third-party and patient billing, and review and resolution of billing questions, at an introductory level. Ensures financial success for University of Mississippi Medical Center through diligent approach to work and attention to detail. Knowledge, Skills, and Abilities: Basic knowledge of medical claims processing. Ability to maintain confidentiality. Good verbal and written communication skills. Maintains professional standards. Effective organizational skills. Basic computer skills, including but not limited to proficiency in Microsoft Word and Excel, and basic data entry. Basic knowledge of medical terminology, Basic knowledge of revenue cycle functions, Ability to pay attention to detail, Ability to maintain a professional appearance and attitude, Ability to read, write, type, and follow oral and written directions, Ability to work independently to effectively and efficiently perform assigned duties, and good interpersonal communication and organizational skills, and proven ability to work effectively with others. Responsibilities: Engages in core revenue cycle functions such as, billing, claims filing, data entry, charge entry, insurance follow up, denial management, payment posting, customer service, and billing records review. Maintains strict confidentiality and adheres to all HIPAA guidelines and regulations. Complies with policies, processes and department guidelines for assigned revenue cycle duties. Prepares and submits clean claims to insurance companies either electronically or by paper in an accurate, timely and compliant manner. Processes assigned reports, worklists, and patient accounts with high accuracy and attention to detail. Collaborates with management and co-workers in an open and positive manner. Communicate with patients regarding their accounts, answer billing questions, and provide information on payment options. Verify patient insurance coverage and benefits and coordinate with insurance companies to resolve any discrepancies. The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time. Physical and Environmental Demands: Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, occasional working hours beyond regularly scheduled hours, occasional travelling to offsite locations, no activities subject to significant volume changes of a seasonal/clinical nature, occasional work produced is subject to precise measures of quantity and quality, occasional bending, occasional lifting/carrying up to 10 pounds, occasional lifting/carrying up to 25 pounds, occasional lifting/carrying up to 50 pounds, occasional lifting/carrying up to 75 pounds, occasional lifting/carrying up to100 pounds, no lifting/carrying 100 pounds or more, no climbing, no crawling, occasional crouching/stooping, occasional driving, occasional kneeling, occasional pushing/pulling, frequent reaching, frequent sitting, frequent, standing, occasional twisting, and frequent walking. (Occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more) Requirements: Education & Experience: High school diploma or GED and one (1) year of related revenue cycle experience Certifications, Licenses or Registration required: N/A Preferred Qualifications: Knowledge of ICD-10/HCPCS/CPT coding Basic knowledge of third-party insurance and government insurance plans

Shawnee Health - Patient Intake Registration I- Float Join Southern Illinois' leading healthcare organization, with over 350 team members who believe that in taking care of each other and our patients and clients, we create new opportunities for success and bring big dreams to life. Shawnee Health is seeking a Patient Intake Registration I - Float for our Shawnee Health Carterville and Marion Medical offices. This position reports directly to the Patient Intake Registration Supervisor. Responsibilities This is a float position. You will not have a primary work location and will be required to work at various facilities as assigned. Responsible for scheduling and documenting all patient interactions in the appropriate location within the practice management/EHR systems. Promptly and professionally answers, screens, and processes medical service requests and telephone inquiries with strict adherence to confidentiality policies. Accurately and efficiently checks patients in, checking insurance/Medicaid eligibility, collecting co-pays, updating all information into practice management system. Collects and enters patient intake information into the appropriate area of the practice manage system with accurate information. Effectively schedules return appointments according to established protocols. Ability to complete SFA applications proficiently and pass testing for SFA Application processing as indicated on an annual basis. Refers patients to the appropriate staff, according to patient request per established protocols. i.e. triage, medical records, patient care coordinators, case management and ACA staff. Utilizes practice management system to schedule appointments according to established protocols. Ability to balance money drawers/bank deposits daily in accordance with SH policies. Ability to access/monitor patient recall plans, notifying patients, scheduling follow up visits. Participates in internal education opportunities relevant to the front desk operations and customer service environment. Attends/completes all assigned training through Paycor Learning and other resources as required. Meets Shawnee Health and department benchmarks and or quality indicators as monitored through audits and or recordings. Supports organizational changes, demonstrates flexibility in providing coverage as needed during times of high volume or staff shortages. Required to work a flexible schedule, including some evenings, weekends, and early morning hours. Reliable transportation on the job is mandatory Must have an excellent understanding of all Shawnee Health policies and procedures. Requirements Must meet Customer Service principles of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you) Must be capable of high level of discretion in handling confidential information. Must be capable of independent problem solving with moderate supervision. Must be competent in the use of computers. Must have excellent communication skills, both written and verbal in addition to interpersonal and organizational skills. Must have the ability to maintain patient and employee confidentiality. Starting salary - $16.00 Full-time employee benefits include: 12 vacation days earned in the first year 11 paid personal days/holidays per calendar year 6 sick days earned per year Retirement plan with 3% company contribution after becoming eligible in the plan (a matching contribution by the employee is not required to receive this benefit). Additional profit-sharing contributions to the retirement plan are possible. Employee deferrals to the 401(k) and Roth plan available Health and dental insurance with employer contribution $50,000 in life insurance at no cost to the employee Company provided long-term disability insurance at no cost to the employee Other supplemental insurance policies available for purchase by the employee **************************************************************

We're seeking a warm, friendly Front Desk Receptionist to be the first point of contact for our client's patients. This role requires excellent customer service, strong phone etiquette, and the ability to multitask in a fast-paced medical office. Key Responsibilities: Greet patients with professionalism and compassion Manage high-volume phone calls with clear, courteous communication Check patients in and out using our electronic medical system Prepare and coordinate paper forms or documents as needed Ensure accuracy when matching digital records with physical paperwork Support a smooth patient flow throughout the office Ideal candidates: MUST have 3 years of previous medical office experience Reliable Personable Organized Enjoy helping patients feel comfortable and cared for

Elite Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for an Patient Care Coordinator to join our team in Vicksburg, MS. Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? Position Summary: The Patient Care Coordinator supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. A day in the life of an Patient Care Coordinator: Core responsibilities. Collect all money due at the time of service. Convert referrals into evaluations. Schedule patient visits. Customer Service o Create an inviting clinic atmosphere. Make all welcome calls. Monitor and influence arrival rate through creation of a great customer experience. Practice Management o Manage schedule efficiently. Manage document routing o Manage personal overtime. Manage non-clinical documentation. Manage deposits. Manage caseload, D/C candidate, progress note, and insurance reporting. Monitor clinic inventory. Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. What experience do you need? High School Diploma or equivalent. Communication skills - must be able to relate well to Business Office and Field leadership. Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision. As a member of a team, must possess efficient time management and presentation skills. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you. Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance. 3-week Paid Time Off plus paid holidays. 401K + company match. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

The Patient Experience Coordinator supports the system's patient experience strategy and initiatives for all employed medical practices and ambulatory settings. This includes support to operational leadership, providers, team members, and patients. This position is responsible for managing, gathering, reporting, and optimizing relevant data, supporting patient grievance resolution, providing quality oversight, and implementing provider, leader and team member education as it relates to patient experience. Experience: 2 years' experience in patient relations, marketing, hospitality, data management, training or related field. Education: Bachelor's Degree in Hospitality, Business Administration, Communications, Behavioral Science, Organizational Development or other related field Special Skills: Experience in Microsoft Office, virtual meeting applications and web-based data management systems. Must exhibit excellent interpersonal skills, critical thinking and time management skills. Must have ability to work well under stress and meet deadlines. Collaborative and cooperative. Ability to apply practical knowledge to customer service. Possess excellent writing and planning skills. Ability to collect and manipulate data analysis, trends and utilize for performance improvement initiatives. Demonstrate leadership in report design. Ability to analyze data, create reports and develop education to advance Patient Experience. Patient Experience Survey and Education Responsible for maintaining, optimizing, tracking and reporting all relevant patient experience data Responsible for provider communication education and training, including but not limited to workshop planning, registration and facilitation; trainer engagement; program growth; program sustainability and results reporting Manages the Press Ganey account and any Press Ganey initiatives, including troubleshooting issues, survey changes/review and the launch of any new services or product features Support and Admin Supports the ongoing maintenance of digital patient experience tools including but not limited to online scheduling, reporting, change requests, and functionality verification Provides ongoing support to clinic leadership for data review, portal support, improvement planning and improvement tracking Supports and assists in the overall build and management of an ongoing grievance patient process Provides general support to the marketing department to ensure that patient communication is clear and appropriately presented Supports system initiative implementation through quality control tactics such as patient shadowing and call monitoring Other All other duties as assigned

Schedules and pre-registers patients for appointments, outpatient visits, procedures, and other appointments captured by the department. Complete any administrative work that goes along with scheduling the appointment. Transcribe any external orders from Physican. Handle high call volumes for multiple locations and departments. **Essential Functions** + Utilize multiple systems to perform all scheduling functions as needed. + Excellent computer skills with the expectation to self-resolve technical issues with minimal assistance + Providing patients with preparation and location information. + Correctly collecting and inputting patient data into the system. + Validating patient insurance and explaining benefits as needed. + Manage multiple phone calls, including answering, transferring, and conferencing between multiple parties. + Acting as a mentor for new hires as needed. + Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards. + Performs other duties as assigned. **Skills** + Customer Service Etiquette + Basic Medical Insurance Knowledge + Intermediate Computer Operating Knowledge + Multi-Channel Phone Experience + 30+ WPM Typing Speed + Active Listening + Reading Comprehension + Critical Thinking + Active Learning + Complex Problem Solving **Physical Requirements:** **Qualifications** + High school diploma or equivalent OR (4) years of revenue cycle experience. + Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience. "Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings." The following states are currently paused for sourcing new candidates or for new relocation requests from current caregivers: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, Washington **Physical Requirements** + Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.81 - $24.99 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

* Responsible for obtaining re-authorization requirements for on-going coverage of durable medical equipment. * Review and obtain necessary compliance documents, medical records and prescriptions in order to submit for re-authorization. * Responsible for assisting patients in the re-authorization process * Responsible for working with sales and clinical personnel to facilitate re-authorization tasks. * Review & work pending re-authorization tasks daily * Assist in the appeals process for denied re-authorizations * Travel as needed to provider's office/clinic/hospital to obtain records for re-authorization. * Contact patients to coordinate any necessary doctor's appointments needed in order to submit re-authorization * Notify RT/Sales teams regarding non-compliance and re-authorization deadlines that are not met * Establishes and maintains effective communication and good working relationship with co-workers for the patient's benefit. * Performs other clerical tasks as needed, such as answering phones, faxing, and emailing. * Completes other duties, as assigned * Communicates appropriately and clearly to Manager/Supervisor, and other superiors. Reports all concerns or issues directly to Regional Sales Manager. Requirements: * Learns and maintains knowledge of current patient database and billing system * Ability to understand re-authorization requirements * General knowledge of government, regulatory billing and compliance regulations/policies for Medicare, Medicare Advantage, Commercial Insurance & Medicaid * Medical Terminology background * Enough knowledge of policies and procedures to accurately answer questions from internal and external customers. * Utilizes initiative; maintains set level of productivity goals with ability to consistently and accurately Experience: * Clinical administrative experience preferred * Two years' experience in insurance office, doctor's office, or three years' general office experience. Skills: * Superior organizational skill. * Attention to detail and accuracy. * Ability to work as part of a health care team. * Effectively communicate with physicians, patients, insurers, colleagues and staff * Proficient in Microsoft Office, including Outlook, Word, and Excel

Confident Staff Solutions is a leading staffing agency in the healthcare industry, specializing in providing top talent to healthcare organizations across the country. Our team is dedicated to helping healthcare facilities improve patient outcomes and achieve their goals by connecting them with highly skilled and qualified professionals. Overview: We are offering a HEDIS course to individuals looking to start working as a HEDIS Abstractor. Once the course is completed, we will connect you with hiring recruiters looking to hire for the upcoming HEDIS season. HEDIS Course: Includes - Medical Terminology - Introduction to HEDIS - HEDIS Measures (CBP, LSC, CDC, BPM, CIS, IMA, CCS, PPC, etc) - Interview Tips Self-Paced Course https://courses.medicalabstractortemps.com/courses/navigating-hedis-2026

Requirements Education & Experience High school diploma/GED plus one (1) year of customer service or medical office experience.

Elite Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for an Patient Care Coordinator to join our team in Vicksburg, MS. Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? Position Summary: The Patient Care Coordinator supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. A day in the life of an Patient Care Coordinator: * Core responsibilities. * Collect all money due at the time of service. * Convert referrals into evaluations. * Schedule patient visits. * Customer Service o Create an inviting clinic atmosphere. * Make all welcome calls. * Monitor and influence arrival rate through creation of a great customer experience. * Practice Management o Manage schedule efficiently. * Manage document routing o Manage personal overtime. * Manage non-clinical documentation. * Manage deposits. * Manage caseload, D/C candidate, progress note, and insurance reporting. * Monitor clinic inventory. * Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. * Complete quarterly compliance training. What experience do you need? * High School Diploma or equivalent. * Communication skills - must be able to relate well to Business Office and Field leadership. * Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision. * As a member of a team, must possess efficient time management and presentation skills. Fulltime positions include: * Annual paid Charity Day to give back to a cause meaningful to you. * Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance. * 3-week Paid Time Off plus paid holidays. * 401K + company match. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

The Patient Experience Coordinator supports the system's patient experience strategy and initiatives for all employed medical practices and ambulatory settings. This includes support to operational leadership, providers, team members, and patients. This position is responsible for managing, gathering, reporting, and optimizing relevant data, supporting patient grievance resolution, providing quality oversight, and implementing provider, leader and team member education as it relates to patient experience. Responsibilities * Patient Experience Survey and Education * Responsible for maintaining, optimizing, tracking and reporting all relevant patient experience data * Responsible for provider communication education and training, including but not limited to workshop planning, registration and facilitation; trainer engagement; program growth; program sustainability and results reporting * Manages the Press Ganey account and any Press Ganey initiatives, including troubleshooting issues, survey changes/review and the launch of any new services or product features * Support and Admin * Supports the ongoing maintenance of digital patient experience tools including but not limited to online scheduling, reporting, change requests, and functionality verification * Provides ongoing support to clinic leadership for data review, portal support, improvement planning and improvement tracking * Supports and assists in the overall build and management of an ongoing grievance patient process * Provides general support to the marketing department to ensure that patient communication is clear and appropriately presented * Supports system initiative implementation through quality control tactics such as patient shadowing and call monitoring * Other * All other duties as assigned Qualifications Experience: 2 years' experience in patient relations, marketing, hospitality, data management, training or related field. Education: Bachelor's Degree in Hospitality, Business Administration, Communications, Behavioral Science, Organizational Development or other related field Special Skills: Experience in Microsoft Office, virtual meeting applications and web-based data management systems. Must exhibit excellent interpersonal skills, critical thinking and time management skills. Must have ability to work well under stress and meet deadlines. Collaborative and cooperative. Ability to apply practical knowledge to customer service. Possess excellent writing and planning skills. Ability to collect and manipulate data analysis, trends and utilize for performance improvement initiatives. Demonstrate leadership in report design. Ability to analyze data, create reports and develop education to advance Patient Experience.

Job DescriptionDescription: Job Title: Physician Scheduler II To facilitate provider schedules to maximize customer service, patient access, provider productivity, and business operations. To complete the pre-registration process including using practice management software to capture accurate demographics. To make referrals for financial counseling and/or physician referrals/authorizations/certifications. Knowledge, Skills & Abilities Knowledge of office procedures. Verbal and written communication skills. Interpersonal skills. Skill in the use of computers and relevant software applications. Ability to work in a team environment.Responsibilities Trains and mentors physician schedulers using basic training modules provided. Maintains current and up-to-date knowledge of patient scheduling software, ARG's (appointment request guidelines) for the providers they schedule for, and standard operating procedures for pre-registration and scheduling of patient appointments. Pre-registers all new patients scheduling appointments with 95% accuracy. Obtains demographic data for the referring physician when patient is scheduled, including reason for visit, and documents reason. Verifies patient's insurance either electronically or by phone to ensure that insurance is active and to communicate to the patient what they will pay at time of service. Completes data entry of pre-registration notes into the scheduling system. Utilizes access resource guidelines/scheduling protocols to determine need for financial counseling. The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time. Physical and Environmental Demands Requires occasional working hours significantly beyond regularly scheduled hours, occasional work produced subject to precise measures of quantity and quality, occasional bending, occasional lifting and carrying up to 10 pounds, occasional crawling, occasional crouching/stooping, occasional kneeling, occasional pushing/pulling, frequent reaching, constant sitting, occasional standing, occasional twisting, and occasional walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more) Requirements: Education & Experience High school diploma/GED plus one (1) year of customer service or medical office experience.

The Patient Access Representative is responsible for greeting patients, verifying insurance information, registering patients for services, collecting payments, scheduling appointments, and maintaining accurate patient records, all while ensuring the integrity of the Master Patient Index. The Patient Access Representative ensures a smooth and welcoming experience and adheres to all regulatory and confidentiality standards. Strong communication, customer service, and organizational skills are essential for success in this role. Knowledge, Skills, and Abilities: Basic knowledge of patient throughput workflows and regulations. Proficient in revenue cycle healthcare systems. Ability to maintain confidentiality. Intellectual capacity to understand and analyze complex payer guidelines and proper patient access regulations. Demonstrated analytical skills to discover root cause of errors and properly correct. Good verbal and written communication skills. Maintains professional standards. Effective organizational skills. Basic computer skills, including but not limited to proficiency in Microsoft Word and Excel, and basic data entry. Responsibilities: Greet and assist patients, families, and visitors in the Emergency Room with professionalism, empathy, and a sense of urgency. Complete timely and accurate patient registration, including collection and verification of demographic, insurance, and financial information. Obtain necessary patient signatures on consent forms, privacy notices, and financial documents, ensuring compliance with hospital and legal requirements. Verify insurance eligibility and benefits using electronic tools or direct contact with payers, and update records accordingly. Determine and collect patient co-pays, deductibles, or deposits as appropriate; provide information about financial assistance programs when needed. Collaborate with clinical and security teams to prioritize patient intake based on acuity and maintain efficient patient flow. Accurately enter and maintain patient data in the electronic medical record (EMR) and registration systems, correcting duplicate records or errors as necessary. Respond promptly and courteously to patient and family inquiries, demonstrating sensitivity to diverse situations and emotional states. Stay informed on payer guidelines, hospital policies, and Emergency Department protocols to ensure compliance and accuracy. Support process improvements and assist in training new staff when applicable; provide backup assistance to other Patient Access areas during high-volume periods. Performs any other assigned duties since the duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time. Physical and Environmental Demands: Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, occasional working hours beyond regularly scheduled hours, occasional travelling to offsite locations, no activities subject to significant volume changes of a seasonal/clinical nature, occasional work produced is subject to precise measures of quantity and quality, occasional bending, occasional lifting/carrying up to 10 pounds, occasional lifting/carrying up to 25 pounds, occasional lifting/carrying up to 50 pounds, occasional lifting/carrying up to 75 pounds, occasional lifting/carrying up to100 pounds, no lifting/carrying 100 pounds or more, no climbing, no crawling, occasional crouching/stooping, occasional driving, occasional kneeling, occasional pushing/pulling, frequent reaching, frequent sitting, frequent, standing, occasional twisting, and frequent walking. (Occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more) Requirements Education & Experience: High school diploma/GED and one (1) year's experience of clinical admissions, patient registration, or patient scheduling Certifications, Licenses or Registration required: N/A Preferred Qualifications: Knowledge of ICD-10/HCPCS/CPT coding Basic knowledge of third-party insurance and government insurance plans