Medical receptionist jobs in Colchester, CT - 585 jobs

Job DescriptionAdvance your professional journey with a leading healthcare organization in East Greenwich, RI as a Medical Secretary! We are looking for a precise and compassionate administrative expert to serve as the central pillar of a renowned medical practice. If you are dedicated to delivering exceptional patient experiences and flourish in a dynamic clinical environment, we want to hear from you. This position provides an ideal foundation for individuals seeking to expand their influence within the medical field. Compensation & Benefits: Pay: $20 - $23 per hour Professional Growth: Defined pathways for career advancement into management or specialized administrative roles. Team Culture: Join a collaborative, dynamic group in a state-of-the-art, patient-focused setting. Retention Reward: Access to performance-based incentives to reward your dedication and high-quality work. Core Duties of the Medical Secretary: Act as the primary liaison for the practice, ensuring every visitor and caller receives a welcoming, organized, and prompt reception. Handle a continuous stream of phone and digital communications, executing all administrative duties and documentation with accuracy. Optimize the clinic's daily operations to ensure provider efficiency and reduce patient waiting periods. Manage the complete patient journey, facilitating smooth intake, discharge, and the seamless coordination of referrals or future visits. Process co-pays and balances securely while conducting end-of-day financial balancing within the practice management system. Perform thorough insurance verifications and obtain required prior authorizations well in advance of scheduled procedures. Leverage electronic medical records (EMR) and scheduling software to keep patient information current and retrievable. Qualifications for the Medical Secretary: Education: High School Diploma or GED is mandatory; an Associate's degree in Healthcare Administration or similar is preferred. Experience: At least 2 years of practical experience working in a medical office or clinical setting. Technical Proficiency: Solid command of Electronic Health Records (EHR) and a working knowledge of medical billing principles. Interpersonal Skills: Exceptional oral and written communication abilities combined with a professional and friendly demeanor. Execution: Capacity to remain calm and effective while managing multiple priorities in a busy environment. Meticulousness: Unwavering attention to accuracy regarding data entry, filing, and administrative processes. Digital Literacy: Proficiency with modern office technology, including the use of dual screens and digital documentation platforms. Dependability: A consistent work history and the reliability to keep the front office operating on time. Schedule Flexibility: Willingness to adapt working hours as needed to support patient volume or staffing requirements. Physical Stamina: Ability to maintain focus and productivity in a largely sedentary, computer-focused role. Submit your resume today for immediate consideration! Want to explore more exciting job opportunities? Click here Please Note: City Personnel offers extended interview hours from 7 am-7 pm upon request Join a Top Workplace in Rhode Island! Recognized as one of The Providence Journal's Top Workplaces , City Personnel, Inc. is your trusted local recruitment partner based in Providence, RI. For 20 years, we've been connecting top talent with leading companies right here in Rhode Island and Southern Massachusetts. At City Personnel, we don't just match talent with opportunity. We invest in your growth and well-being. When you work with us, you'll enjoy: Dedicated Career Coaching to help you with resumes, interviews, and career planning. Referral Program that rewards you for helping others find great opportunities. Temp Employee Benefits: Paid Sick, Holiday Pay, Health Insurance, Weekly Pay City Personnel isn't just a staffing agency. It's a team that values you, celebrates your wins, and helps you succeed every step of the way. Ready to take the next step in your career? Apply today and experience why we've been voted a Top Workplace in Rhode Island!Contact us today at (401) 331-2311 to find your perfect job match! IND123

Join Midstate Radiology Associates (MRA) as a Full Time, 1st Shift, Patient Representative at our Vernon Imaging Location. Mon - Fri 8:30 AM - 5:00 PM. Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $24.57 per hour. For complete listing of all open positions, visit ********************************************** Job Summary: The Patient Representative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met. Key Accountabilities: Greeting patients and help maintain a timely accurate patient flow through the system. Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration. Collects insurance co-pays as applicable. Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders. Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required. Obtains all necessary signatures and initiates required documents for scheduled procedures. Performs insurance verification processes. Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations. Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s). Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information. Answers phones with appropriate greeting and transfers calls as needed to the appropriate people. Obtains and provides reports and images on CD to patients or physician's offices. Follows established policies and procedures set by administration including department cleanliness and disinfecting. Assists in the Hereditary Cancer Risk Assessment program. Performs other duties as assigned. The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Qualifications Guidelines: Education Required: High school diploma or equivalent. Knowledge, Skills, & Abilities: At least one year of customer service experience in a medical setting preferred. Knowledge of medical terminology. Quality assurance and customer service principles and practices. Communicate effectively with patients, relatives, medical staff and co-workers. Capacity to relate to patients of all cultural and socio-economic backgrounds. Maintain the confidentiality of patient records. Ability to understand and follow specifications and instructions. Attention to detail is required for success. Basic keyboard skills with proficiency in use of personal computer. Physical Requirements: Remaining in a stationary position, often sitting for prolonged periods. Adjusting or moving objects up to 15 pounds in all directions. Repeating motions that may include the wrists, hands and/or fingers. Must be able to lift up to 20 pounds at times. Moving about to accomplish tasks or moving from one worksite to another. Must be able to access and navigate each department at the organization's facilities The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply: Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: *************************

Part-time Description Front Desk Coordinator At Tracy Anderson Mind and Body This is a part time role that requires flexible schedule including weekends Hourly Rate $21.00 Tracy Anderson is a specialized genre of fitness that is practiced and celebrated worldwide. It's a dynamic, holistic approach to movement designed for total-body balance, and built to evolve with clients throughout their lives At our members-only studios (New York City, Los Angeles, the Hamptons, London, and Madrid), we offer clients new weekly classes featuring the latest Tracy Anderson choreography, prescribed custom training regimens, one-on-one training, and other bespoke options. Each studio hosts a dedicated training team with deep knowledge of Tracy's original language of movement, based on more than two decades of scientific research and proven results. Job Description: We are seeking a passionate, customer service-oriented, and hard-working individual to join our team as a Front Desk Coordinator at Tracy Anderson Method. This position is perfect for someone who thrives in a fast-paced, luxury fitness environment and has a deep love for health and wellness. Overview of responsibilities and major areas are: Key Responsibilities · Provide superior guest service, ensuring every client feels welcome, valued, and supported. · Greet clients upon arrival, check in for classes, and assist with scheduling. · Manage phone calls, emails, and other inquiries with professionalism and enthusiasm. · Maintain a clean, organized, and welcoming front desk area. · Work collaboratively with the studio team to create an exceptional client experience. · Help facilitate class transitions and ensure smooth operations throughout the day. · Guide consumers with regards to the latest happenings within the studio. · Ensure the brand aesthetic and studio appearance is always upkept. · Accurately follow the daily checklist (pre/during/post) shift activities. · Work with Studio Manager and Sr. Management to support the financial goals and operational needs of the studio. · Occasionally travel between our 59th Street and Tribeca locations as needed. · Be knowledgeable about the Tracy Anderson Brand: history, products/programs, and all pricing. · Field both internal and external general questions and inquiries · Working with the studio to convey member concerns and feedback. · Responsible for general administrative computer work and ownership surrounding MindBody Online. · Effectively book, cancel and reschedule classes for members/drop-ins. · Prepares new records/files within MindBody Online. · Keep the retail area looking great which includes keeping it clean and re-merchandising products to attract customer's attention. · Receive and transfer all inventory to the appropriate location. · Pro-actively watch for theft to avoid shrinkage. · Support studio managers in maximizing and maintaining studio operational efficiency. · Other duties assigned by management. · Support TA LIVE experience and troubleshooting with camera set up and streaming What we offer (permanent employment only) · Medical/Dental/Vision · This role offers a competitive salary based on experience & performance · On-site fitness studio classes. Discount on all retail · 401(k) matching · Employee assistance program · Life insurance/STD/LTD company paid · Paid time off EEO Statement Tracy Anderson (TA) is an equal-opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at TA are based on business needs, job requirements and individual qualifications, without regard to race, color, creed, religion or belief, gender, age, sexual orientation, national origin, disability, veteran status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. TA will not tolerate discrimination or harassment based on any of these characteristics. Requirements POSITION REQUIREMENTS · Excellent interpersonal and communication skills. · Passion for health, fitness, and the Tracy Anderson Method. · Positive attitude and strong work ethic. · Ability to multitask and thrive in a high-energy, fast-paced environment. · Previous experience in customer service, hospitality, or fitness industry is a plus. Salary Description $21.00

Job DescriptionDescription: PacAero Agawam is seeking an experienced MRP Planning and Scheduling Specialist to support material planning, production scheduling, and execution within our aerospace manufacturing operation. This role plays a critical part in ensuring customer commitments are met through disciplined planning, strong follow-through, and hands-on coordination across the shop floor. The MRP Planning and Scheduling Specialist is responsible for day-to-day MRP execution, maintaining material availability, supporting production schedules, and driving resolution of constraints that impact on-time delivery. This position requires a high sense of urgency, strong accountability, and the ability to operate effectively in a fast-paced manufacturing environment. This position is located in Agawam, MA and is onsite, full-time, Monday - Friday. Requirements: MRP & Material Planning Execution: • Own daily MRP execution to ensure materials and components are available to support production schedules. • Convert MRP signals into actionable purchase requisitions and production orders. • Monitor material availability and proactively identify shortages, constraints, or risks to on-time delivery. • Expedite materials and coordinate closely with Procurement, Inventory Control, and Production. • Maintain accountability for inventory accuracy, material readiness, and schedule adherence. Production Scheduling & Shop Floor Coordination: • Support and execute production scheduling activities in alignment with customer demand and capacity. • Maintain constant visibility into job status, work-in-process, and upcoming production priorities. • Partner with Manufacturing and Operations to set priorities, manage constraints, and resolve execution issues. • Spend time on the shop floor to validate execution against plan and support rapid problem-solving. • Drive on-time shipment performance through disciplined follow-up and timely escalation. Data Accuracy & System Integrity: • Maintain and support master data accuracy including bills of material (BOMs), routings, lead times, and safety stock levels. • Ensure ERP/MRP data supports realistic planning and effective execution. • Identify data gaps or system issues that negatively impact planning accuracy and work cross-functionally to resolve them. • Support reporting and visibility related to material status, shortages, and schedule performance. Continuous Improvement & Cross-Functional Collaboration: • Participate in continuous improvement initiatives related to planning processes, system usage, and execution flow. • Collaborate closely with Procurement, Engineering, Quality, Inventory, and Manufacturing teams. • Support process standardization and best practices across planning and materials management. • Contribute ideas to improve efficiency, responsiveness, and overall supply chain performance. QUALIFICATIONS • Proven experience in MRP planning, production scheduling, production control, or a related manufacturing role. • Strong understanding of how materials, capacity, and production schedules interact on the shop floor. • Demonstrated ability to operate with urgency, prioritize effectively, and follow through on commitments. • Experience working within an ERP/MRP system in a manufacturing environment. • Strong communication skills and the ability to work effectively across functions. • Willingness to spend time on the shop floor to ensure execution aligns with plan. PREFERRED QUALIFICATIONS • Familiarity with ABAS ERP/MRP or similar manufacturing ERP systems. • APICS CPIM or related supply chain certification. • Advanced Excel or reporting skills. • Experience in lean manufacturing, continuous improvement, or demand-driven planning environments. SKILLS & COMPETENCIES • Strong organizational and time management skills. • Analytical mindset with attention to detail and data accuracy. • Ability to manage competing priorities in a fast-paced manufacturing setting. • Proactive problem-solver with a strong sense of accountability. • Collaborative team player with the ability to influence without authority. WORK ENVIRONMENT & PHYSICAL REQUIREMENTS • Manufacturing and office environment with regular presence on the shop floor. • Frequent walking, standing, and interaction with production areas. • Ability to lift up to 25 lbs as required. • Occasional overtime may be required to support production demands. Salary range: $65,000 - $90,000/yr Compensation & Benefits The pay range listed for this position represents a good-faith estimate based on the role, internal equity, market data, and geographic location. Final compensation will be determined based on factors including experience, skills, qualifications, education, and internal pay alignment. PacAero offers a competitive compensation package along with a comprehensive benefits program. Benefits may include medical, dental, vision, Health Savings Account (HSA), Flexible Spending Account (FSA), 401(k) retirement plan, life insurance, disability coverage, paid time off, and paid holidays. Benefits are available on the first of the month following date of hire, in accordance with plan terms. Export Control Requirements This position is subject to U.S. export control regulations, including ITAR. Employment may be contingent upon the candidate's ability to comply with applicable export control laws and company policies.

Part Time Front Desk Coordinator “Open Up” to A Whole New Dental Experience Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care. Wondering how this shapes your job experience? We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry. Part time Front Desk Coordinator: Hours range from Monday-Thursday around 9:00am-3:00pm Responsibilities Skills Required to Make a Great “Impression” on Our Team Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments. Explains procedures and/or services to patients using dental knowledge. Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate. Tracks appointments due to no-shows, cancellations, and late arrivals Qualifications So How Can You “Fill” This Role? High School Diploma or equivalent (Associate's degree preferred) 1-5 years of customer service, insurance, or dental experience preferred Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed Benefits Health, Dental and Vision Insurance (Full-time employees) Healthcare Spending Account Paid Time Off 401k Voluntary Life & Disability Insurance Employee Assistance Program Referral Program Employee Discount Program Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law. #NADG3 We can recommend jobs specifically for you! Click here to get started.

Job Description First Choice Health Centers is seeking a skilled and personable Medical Receptionist to provide front-office support in our East Hartford clinics providing excellent customer service while managing phone calls, scheduling appointments, checking in patients and ensuring patient information is accurate in the electronic health record system. This position could support primary care, women's health, pediatrics and other specialties. Why First Choice? We are committed to you! We offer great training, great benefits, career growth and employee well-being! Medical, Dental and Vision Insurance for employees working 30 hours or more 20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year Company paid Life insurance Voluntary Term, Whole Life, Accident and Critical Care Insurance Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment Complimentary premium Calm Health membership (#1 mental health app) Recognition programs Primarily a Monday through Friday schedule working 8:00 am to 4:30 pm. There is one late night until 6 pm with an offset of leaving on Friday at 3 pm. We also have a rotating Saturday clinic schedule from 8:00 am to 2:00 pm (with one day off during the week when on Saturday) The hourly budgeted pay rate for this position is $17.00 - 19.00/hour. Pay is based on several factors including but not limited to work experience, certifications, etc. For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org. Minimum Knowledge, Skills & Abilities Required: Minimum High School diploma or GED equivalent required Bilingual English/Spanish is a plus Experience and Training: Minimum of 6 months experience as a medical receptionist in a physician office, or equivalent experience Have a high degree of comfort with electronic medical records systems and have a familiarity with Microsoft Office program such as Word and Outlook Strong knowledge of HIPAA rules and regulations. Standard Job Duties: Greet and check-in patients in a professional and friendly manner Answer and direct phone calls, respond to patient inquiries, and provide information as needed Schedule appointments, confirm appointments, and manage patient calendars Process patient registrations, update records, and verify insurance information Collect patient co-pays, payments, and assist with billing inquiries Ensure patient confidentiality in compliance with HIPAA guidelines Maintain a clean, organized front office and waiting area On a daily basis, perform specified clerical support functions according to policy and procedure including reviewing and updating patient charts as needed. Communicate effectively with medical staff regarding patient concerns, appointments, and follow-up care C OVID-19 considerations: Employees of First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply. First Choice is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. We test for marijuana as part of our drug testing policy. First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Job Posted by ApplicantPro

UCFS is looking for candidates who are passionate about making a difference in the lives of others! UCFS is currently seeking a full-time (40hr) Customer Service Rep or Medical Receptionist for our Norwich Health Center to provide courteous and professional customer service to all UCFS clients, patients, and visitors, as well as internal customer support for clinical staff. Schedule will be 7:45am-4:45pm Monday through Friday. Essential Responsibilities: Greet clients and visitors in a welcoming and friendly manner Answer phone calls and respond to inquiries in a timely and professional manner Schedule and confirm appointments for patients Maintain electronic medical records and patient files Verify insurance information and collect patient co-pays Perform basic clerical duties such as filing, faxing, scanning, and emailing Why UCFS? Our team is passionate about the services we provide and is committed to making a difference for our clients and community. At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve. We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more. If you are committed to improving the health and well-being of our community, we encourage you to apply for this exciting opportunity. Requirements High school diploma or equivalent At least 1 year of experience with prior experience working in a medical office or healthcare setting strongly preferred Strong computer skills and knowledge of electronic medical records Ability to handle confidential information with discretion Excellent customer service and interpersonal skills Ability to multi-task and work well under pressure in a fast-paced environment Proven critical, analytical thinking skills in order to identify issues requiring escalated assistance UCFS offers a comprehensive benefits package including: Flexible schedules Competitive salaries Generous paid time off including 3 weeks' vacation, 4 floating holidays and 10 sick days each year Medical, dental and vision insurance 401(k) plan with 6% employer contribution Paid life and disability insurance UCFS is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.

State of Location: Rhode Island Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates. Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient. Job Description: Patient Representative- Full-time Coventry, RI $18-22/hr Elite Physical Therapy, part of the Ivy Rehab Network Why Choose Ivy? Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture. Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success. Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development. Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes. Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care. Empowering Values: Live by values that prioritize teamwork, growth, and serving others. Position Qualifications: 1+ years of administrative experience in a healthcare setting is preferred. Proficiency in Microsoft Office applications such as Excel, Word, and Outlook. Great time management and ability to multi-task in a fast-paced environment. Self-motivated with a drive to exceed patient expectations. Adaptability and positive attitude with fluctuating workloads. Self-motivated with the eagerness to learn and grow. Dedication to exceptional patient outcomes and quality of care. #ortho-fo We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits. ivyrehab.com

Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. Job purpose To provide timely, detailed accurate full patient registration prior to the patient's visit, either via telephone or in person to assure an exceptional patient experience. This individual maintains a patient-focused approach towards operational excellence while working as an integral part of the health care team. Duties and responsibilities The Pre-Registration Specialist performs timely, detailed, accurate full patient registration and maintains the integrity of the demographic information of the patient, insured, guarantor and insurance company as well as all additional information required for reporting. Typical duties include but are not limited to: Obtain and verify patient demographic and guarantor information prior to visits to ensure that the patient record is accurate and is available for billing purposes. Obtain patient insurance information and verify the patient's eligibility, whether via phone, web-site or electronic eligibility checks. Obtain and verify patient information required for reporting purposes prior to visits. Work queues/listings to determine which patients require pre-registration 1-7 days prior to their upcoming appointment. Contact patients via telephone to obtain needed information. Answer all incoming phone calls in a timely manner demonstrating good customer service. Obtain benefits to aid in payment collections at time of service. Provide accurate information to patients about insurance requirements. Complete all necessary questionnaires when needed for upcoming appointments. Ensure that the proper steps are taken to eliminate patients from pre-registration status and communicate with Patient Access what is needed at the check in process. Ability to provide information to patients regarding FHCHC services and directions to various locations. Maintain and adhere to HIPAA privacy policies Performs other duties as assigned and providing coverage for departments under operations portfolio (i.e. front desk) as necessary, including extended leaves Qualifications High School diploma or GED with experience in medical billing is required. Bi-lingual in English and Spanish is also required. Excellent interpersonal and communication skills and ability to work as a member of the team to serve the patients is essential. The selected candidate must be detail oriented and have the ability to work independently with one year of experience demonstrating customer service highly preferred. Epic experience is desirable. Must be willing to work in various locations and various shifts Physical Requirements/Work Environment Must have manual dexterity to operate keyboards, telephones and other business equipment Position requires the use of a headset and the ability to sit for extended periods of time High volume of calls each day. Medical office type environment. Works closely with co-workers daily American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s). Welcomes visitors to the practice and provides information about clinic features Answers, screens, and routes incoming calls and takes messages as needed Checks-in and collects general information from patients on their first visit Verifies insurance information Notifies clinicians of patient arrival and readiness Makes appointments for returning patients as necessary Prints/reprints appointment reminders and school/work excuses May make changes to the patient schedule as necessary Coordinates payment arrangements or account resolution Receives, stores, and delivers shipments and mail Takes payments and posts to account Updates charts and patient information Drives internal marketing initiatives and fosters participation from everyone Travel is required between our East Hartford, Simsbury and West Springfield location during the training process Your special skills: We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in: Ability to communicate effectively verbally and in writing Ability to listen and understand information verbally and in writing Prerequisites for success: High School Diploma or equivalent required One (1) year of administrative experience preferred Bilingual a plus, but not required The Perks: In exchange for the dynamic contribution you'll bring to our team, we offer: Competitive salary Medical, dental, vision and life insurance Short and long-term disability coverage 401(k) plan 2 weeks paid time off in your first year + paid holidays Discounts on braces and clear aligners for you and your family members Why Smile Doctors? As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles. This is the perfect opportunity to grow with an expanding organization! Apply today!

SportsMed Physical Therapy is a leading Physical Therapy Practice in the northeast and we are seeking a regional Front Desk Specialist to join our growing team. We are launching two new physical therapy practices in West Haven, CT and Hamden, CT, and we are seeking a dedicated individual to assist with what is sure to be an incredible launch! Beyond this, this expansion in Connecticut brings us to a total of 5 locations in Fairfield County, CT, and we are seeking driven candidates interested in quickly growing into a regional management opportunity. This position will have a home base of West Haven, CT. All working hours will take place at this location to start, and will transition into a role where some days will be in West Haven and some days will require travel to other locations in Fairfield County. Our facilities feature state of the art equipment focused on outpatient sports medicine and orthopedic conditions. Our mission is to make each of our therapy centers a patient friendly and welcoming environment to all clients and visitors. As a member of the SportsMed team, you will be integral in helping us achieve this goal. If you are driven and motivated, with an outgoing and customer focused personality, we would be happy to welcome you to our team. The position: The regional Front Desk Specialist carries out policies set forth by SportsMed and oversees the administrative wokrflow. This person will play a role in collaborating with upper management to meet practice goals. This person will also be responsible for handling the daily tasks of our front desk operations. This includes scheduling/rescheduling appointments, communicating with insurance companies to obtain benefit verification and authorization, and ensuring data is entered in an accurate and timely manner. This person also supports the team by striving to meet and exceed office goals. This is a key position allowing the right person great growth opportunities with SportsMed Physical Therapy. Bring your outstanding commitment to customer service and come grow with us!Responsibilities Responsible for practice operations and business functions including, but not limited to patient scheduling, follow-up, registration, insurance verifications, payment processing, record updating, reporting, inventory, and patient and team satisfaction. Oversee practice operations at multiple clinics within a specified region(after expedited transition to regional role). Monitor practice performance metrics to ensure continuous improvement of office productivity. Prepare daily and weekly reports for the operations team, including but not limited to tracking visits, new patient volumes, cancellations, no shows, productivity, etc. Identify strengths and weaknesses within the practice and work through viable solutions to increase office efficiency. Oversee administrative and clinical team members and work together to achieve goals. Evaluate team member performance, give guidance, and participate in disciplinary action. Provide coaching and support to team members, address issues in a timely manner, and communicate both informally and formally through the appropriate channels. Maintain patient records and ensure patient confidentiality. Audit staff timecards to ensure accuracy. Schedule patient transportation service for patients when applicable Requirements Must have 5+ years experience in a fast paced, high volume healthcare setting A goal-oriented mindset with a strong focus on positive patient outcomes and satisfaction Sense of urgency and self-accountability Well-organized with superior multi-tasking and time management skills Professional Telephone etiquette Excellent customer service skills Attention to detail Computer literacy (EMR Systems, Microsoft Excel, Microsoft Outlook) Bilingual Spanish Preferred Benefits Competitive Salary + Bonus Excellent career growth opportunity Medical benefits, life and disability insurance, 401k match, PTO, sick time, paid holidays These job responsibilities listed are not designed to cover or be a comprehensive listing of all the responsibilities of the position and required for this job. The responsibilities may change at any time with or without notice. #IND5 #ZR

Medical Front Desk / Receptionist We are assisting a well-established medical practice in the East Hampton, CT area with hiring a Medical Front Desk / Receptionist for a full-time, direct hire opportunity. This role is ideal for someone who enjoys patient interaction, stays organized in a busy environment, and wants a stable schedule with excellent work-life balance. Offering $20 per hour. Schedule Monday-Thursday: 8:45 AM - 5:00 PM Friday: 7:45 AM - 4:00 PM No weekends or evening hours Responsibilities Greet patients and provide a welcoming front-desk experience Answer phones, schedule appointments, and manage patient check-in/check-out Verify patient information and assist with basic insurance-related tasks Maintain accurate records and support daily office operations Collaborate with clinical and administrative staff to keep the office running smoothly Qualifications Prior medical front desk or receptionist experience preferred Strong communication, organization, and customer service skills Comfortable working with computers and electronic scheduling systems Reliable, professional, and patient-focused If you're looking for a long-term direct hire opportunity in a supportive medical office with a predictable schedule and strong benefits, we'd love to connect. Apply today to learn more about this direct hire opportunity in the East Hampton, CT area.A.R. Mazzotta is an equal opportunity employer. It is the policy of A.R. Mazzotta to employ, recruit, hire, train and promote individuals without regard to race, color, religious creed, sex, national origin, age, marital status, present or past history of mental disability, intellectual disability, learning disability, or physical disability, religion, political affiliation or belief, pregnancy, ancestry, veteran status, sexual orientation, gender identity or expression or any other status protected by federal, state, or local laws.

At Bristol Hospital and Health Care, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Hospital and Health Care your choice. Job Summary The Patient Access Representative II performs efficient and orderly registration of all patients and acts as the primary liaison for patients receiving services at Bristol Health. This role ensures accurate demographic and insurance information, collects copays and deductibles, and provides financial counseling support. As a higher-level position, the Rep II also handles more complex financial interactions and supports departmental ladder development. Essential Job Functions and Responsibilities Accurately document all information in appropriate fields and/or account notes. Maintain accuracy when entering demographic and insurance information in the system. Register patients prior to presenting to the hospital for services and collect copay and deductible and coinsurance amounts. Obtain all necessary signatures at the time of pre-registration. Courteously answer the telephone and respond to inquiries in a timely manner. Identify and refer uninsured and under-insured patients to the Financial Counselor or appropriate representative as necessary. Generate patient financial estimates and explain expected financial responsibility to patients. Contact patients with prior balances across all Bristol Health entities to obtain payment or establish payment arrangements. Maintain positive working relationships with patients/families, clinical personnel, co-workers, and management to promote teamwork and a positive Qualifications High school graduate; some knowledge of medical terminology, pre-admission, and insurance preferred. Strong communication skills, both written and verbal. Understanding of patient registration impact on financial revenue cycle. Knowledge of online computer systems and applications. Special Requirements Superior customer service, telephone, and interpersonal skills. Working knowledge of medical terminology, typing, and data entry skills. PC literacy preferred. Physical & Cognitive Requirements Occasional sitting with extended bending, reaching, stooping, and walking/standing. Prolonged eye and hand use while operating computers. Occasional lifting up to and in excess of fifty pounds. Excellent clerical skills, organizational ability, and ability to follow multi-step directions. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Join Midstate Radiology Associates (MRA) as a Full Time, 1st Shift, Patient Representative at our Buckland Hills Imaging Location. Position Schedule: Mon - Fri 8:30 AM - 5:00 PM. Position will eventiually move to the brand new office in Manchester. Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $24.57 per hour. For complete listing of all open positions, visit ********************************************** Job Summary: The Patient Representative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met. Key Accountabilities: Greeting patients and help maintain a timely accurate patient flow through the system. Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration. Collects insurance co-pays as applicable. Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders. Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required. Obtains all necessary signatures and initiates required documents for scheduled procedures. Performs insurance verification processes. Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations. Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s). Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information. Answers phones with appropriate greeting and transfers calls as needed to the appropriate people. Obtains and provides reports and images on CD to patients or physician's offices. Follows established policies and procedures set by administration including department cleanliness and disinfecting. Assists in the Hereditary Cancer Risk Assessment program. Performs other duties as assigned. The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Qualifications Guidelines: Education Required: High school diploma or equivalent. Knowledge, Skills, & Abilities: At least one year of customer service experience in a medical setting preferred. Knowledge of medical terminology. Quality assurance and customer service principles and practices. Communicate effectively with patients, relatives, medical staff and co-workers. Capacity to relate to patients of all cultural and socio-economic backgrounds. Maintain the confidentiality of patient records. Ability to understand and follow specifications and instructions. Attention to detail is required for success. Basic keyboard skills with proficiency in use of personal computer. Physical Requirements: Remaining in a stationary position, often sitting for prolonged periods. Adjusting or moving objects up to 15 pounds in all directions. Repeating motions that may include the wrists, hands and/or fingers. Must be able to lift up to 20 pounds at times. Moving about to accomplish tasks or moving from one worksite to another. Must be able to access and navigate each department at the organization's facilities The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply: Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: *************************

PacAero Agawam is seeking an experienced MRP Planning and Scheduling Specialist to support material planning, production scheduling, and execution within our aerospace manufacturing operation. This role plays a critical part in ensuring customer commitments are met through disciplined planning, strong follow-through, and hands-on coordination across the shop floor. The MRP Planning and Scheduling Specialist is responsible for day-to-day MRP execution, maintaining material availability, supporting production schedules, and driving resolution of constraints that impact on-time delivery. This position requires a high sense of urgency, strong accountability, and the ability to operate effectively in a fast-paced manufacturing environment. This position is located in Agawam, MA and is onsite, full-time, Monday - Friday. Requirements MRP & Material Planning Execution: • Own daily MRP execution to ensure materials and components are available to support production schedules. • Convert MRP signals into actionable purchase requisitions and production orders. • Monitor material availability and proactively identify shortages, constraints, or risks to on-time delivery. • Expedite materials and coordinate closely with Procurement, Inventory Control, and Production. • Maintain accountability for inventory accuracy, material readiness, and schedule adherence. Production Scheduling & Shop Floor Coordination: • Support and execute production scheduling activities in alignment with customer demand and capacity. • Maintain constant visibility into job status, work-in-process, and upcoming production priorities. • Partner with Manufacturing and Operations to set priorities, manage constraints, and resolve execution issues. • Spend time on the shop floor to validate execution against plan and support rapid problem-solving. • Drive on-time shipment performance through disciplined follow-up and timely escalation. Data Accuracy & System Integrity: • Maintain and support master data accuracy including bills of material (BOMs), routings, lead times, and safety stock levels. • Ensure ERP/MRP data supports realistic planning and effective execution. • Identify data gaps or system issues that negatively impact planning accuracy and work cross-functionally to resolve them. • Support reporting and visibility related to material status, shortages, and schedule performance. Continuous Improvement & Cross-Functional Collaboration: • Participate in continuous improvement initiatives related to planning processes, system usage, and execution flow. • Collaborate closely with Procurement, Engineering, Quality, Inventory, and Manufacturing teams. • Support process standardization and best practices across planning and materials management. • Contribute ideas to improve efficiency, responsiveness, and overall supply chain performance. QUALIFICATIONS • Proven experience in MRP planning, production scheduling, production control, or a related manufacturing role. • Strong understanding of how materials, capacity, and production schedules interact on the shop floor. • Demonstrated ability to operate with urgency, prioritize effectively, and follow through on commitments. • Experience working within an ERP/MRP system in a manufacturing environment. • Strong communication skills and the ability to work effectively across functions. • Willingness to spend time on the shop floor to ensure execution aligns with plan. PREFERRED QUALIFICATIONS • Familiarity with ABAS ERP/MRP or similar manufacturing ERP systems. • APICS CPIM or related supply chain certification. • Advanced Excel or reporting skills. • Experience in lean manufacturing, continuous improvement, or demand-driven planning environments. SKILLS & COMPETENCIES • Strong organizational and time management skills. • Analytical mindset with attention to detail and data accuracy. • Ability to manage competing priorities in a fast-paced manufacturing setting. • Proactive problem-solver with a strong sense of accountability. • Collaborative team player with the ability to influence without authority. WORK ENVIRONMENT & PHYSICAL REQUIREMENTS • Manufacturing and office environment with regular presence on the shop floor. • Frequent walking, standing, and interaction with production areas. • Ability to lift up to 25 lbs as required. • Occasional overtime may be required to support production demands. Salary range: $65,000 - $90,000/yr Compensation & Benefits The pay range listed for this position represents a good-faith estimate based on the role, internal equity, market data, and geographic location. Final compensation will be determined based on factors including experience, skills, qualifications, education, and internal pay alignment. PacAero offers a competitive compensation package along with a comprehensive benefits program. Benefits may include medical, dental, vision, Health Savings Account (HSA), Flexible Spending Account (FSA), 401(k) retirement plan, life insurance, disability coverage, paid time off, and paid holidays. Benefits are available on the first of the month following date of hire, in accordance with plan terms. Export Control Requirements This position is subject to U.S. export control regulations, including ITAR. Employment may be contingent upon the candidate's ability to comply with applicable export control laws and company policies.

First Choice Health Centers is seeking a skilled and personable Medical Receptionist to provide front-office support in our East Hartford clinics providing excellent customer service while managing phone calls, scheduling appointments, checking in patients and ensuring patient information is accurate in the electronic health record system. This position could support primary care, women's health, pediatrics and other specialties. Why First Choice? We are committed to you! We offer great training, great benefits, career growth and employee well-being! * Medical, Dental and Vision Insurance for employees working 30 hours or more * 20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year * Company paid Life insurance * Voluntary Term, Whole Life, Accident and Critical Care Insurance * Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment * Complimentary premium Calm Health membership (#1 mental health app) * Recognition programs * Primarily a Monday through Friday schedule working 8:00 am to 4:30 pm. There is one late night until 6 pm with an offset of leaving on Friday at 3 pm. We also have a rotating Saturday clinic schedule from 8:00 am to 2:00 pm (with one day off during the week when on Saturday) * The hourly budgeted pay rate for this position is $17.00 - 19.00/hour. Pay is based on several factors including but not limited to work experience, certifications, etc. For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org. Minimum Knowledge, Skills & Abilities Required: * Minimum High School diploma or GED equivalent required * Bilingual English/Spanish is a plus Experience and Training: * Minimum of 6 months experience as a medical receptionist in a physician office, or equivalent experience * Have a high degree of comfort with electronic medical records systems and have a familiarity with Microsoft Office program such as Word and Outlook * Strong knowledge of HIPAA rules and regulations. Standard Job Duties: * Greet and check-in patients in a professional and friendly manner * Answer and direct phone calls, respond to patient inquiries, and provide information as needed * Schedule appointments, confirm appointments, and manage patient calendars * Process patient registrations, update records, and verify insurance information * Collect patient co-pays, payments, and assist with billing inquiries * Ensure patient confidentiality in compliance with HIPAA guidelines * Maintain a clean, organized front office and waiting area * On a daily basis, perform specified clerical support functions according to policy and procedure including reviewing and updating patient charts as needed. * Communicate effectively with medical staff regarding patient concerns, appointments, and follow-up care COVID-19 considerations: Employees of First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply. First Choice is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. We test for marijuana as part of our drug testing policy. First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

UCFS is looking for candidates who are passionate about making a difference in the lives of others! UCFS is currently seeking a full-time (40hr) Customer Service Rep or Medical Receptionist for our Norwich Health Center to provide courteous and professional customer service to all UCFS clients, patients, and visitors, as well as internal customer support for clinical staff. Schedule will be Mon - Thurs 10-7 and Friday 8-5. 2 Saturdays available 8:30-1, volunteer based. Essential Responsibilities: Greet clients and visitors in a welcoming and friendly manner Answer phone calls and respond to inquiries in a timely and professional manner Schedule and confirm appointments for patients Maintain electronic medical records and patient files Verify insurance information and collect patient co-pays Perform basic clerical duties such as filing, faxing, scanning, and emailing Why UCFS? Our team is passionate about the services we provide and is committed to making a difference for our clients and community. At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve. We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more. If you are committed to improving the health and well-being of our community, we encourage you to apply for this exciting opportunity. Requirements High school diploma or equivalent At least 1 year of experience with prior experience working in a medical office or healthcare setting strongly preferred Strong computer skills and knowledge of electronic medical records Ability to handle confidential information with discretion Excellent customer service and interpersonal skills Ability to multi-task and work well under pressure in a fast-paced environment Proven critical, analytical thinking skills in order to identify issues requiring escalated assistance UCFS offers a comprehensive benefits package including: Flexible schedules Competitive salaries Generous paid time off including 3 weeks' vacation, 4 floating holidays and 10 sick days each year Medical, dental and vision insurance 401(k) plan with 6% employer contribution Paid life and disability insurance UCFS is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.

Looking for a career that makes you smile? We're seeking an Orthodontic Front Desk Coordinator to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s). Welcomes visitors to the practice and provides information about clinic features Answers, screens, and routes incoming calls and takes messages as needed Checks-in and collects general information from patients on their first visit Verifies insurance information Notifies clinicians of patient arrival and readiness Makes appointments for returning patients as necessary Prints/reprints appointment reminders and school/work excuses May make changes to the patient schedule as necessary Coordinates payment arrangements or account resolution Receives, stores, and delivers shipments and mail Takes payments and posts to account Updates charts and patient information Drives internal marketing initiatives and fosters participation from everyone Your special skills: We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in: Ability to communicate effectively verbally and in writing Ability to listen and understand information verbally and in writing Prerequisites for success: High School Diploma or equivalent required One (1) year of administrative experience preferred Bilingual a plus, but not required The Perks: In exchange for the dynamic contribution you'll bring to our team, we offer: Competitive salary Medical, dental, vision and life insurance Short and long-term disability coverage 401(k) plan 2 weeks paid time off in your first year + paid holidays Discounts on braces and clear aligners for you and your family members Why Center Family Orthodontics? We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. Center Family Orthodontics offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. This is the perfect opportunity to grow with an expanding organization! Apply today!

Join Midstate Radiology Associates (MRA) as a Full Time, 1st Shift, Patient Representative at our Wallingford Imaging Location. Position Schedule: Mon - Fri 8:30 AM - 5:00 PM + on-call every 5th Saturday from 8:00 AM to 4:30 PM (schedule is subject to change based on operational needs). Position may require covering shifts at near by office locations. Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $24.57 per hour. For complete listing of all open positions, visit ********************************************** Job Summary: The Patient Representative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met. Key Accountabilities: Greeting patients and help maintain a timely accurate patient flow through the system. Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration. Collects insurance co-pays as applicable. Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders. Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required. Obtains all necessary signatures and initiates required documents for scheduled procedures. Performs insurance verification processes. Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations. Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s). Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information. Answers phones with appropriate greeting and transfers calls as needed to the appropriate people. Obtains and provides reports and images on CD to patients or physician's offices. Follows established policies and procedures set by administration including department cleanliness and disinfecting. Assists in the Hereditary Cancer Risk Assessment program. Performs other duties as assigned. The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Qualifications Guidelines: Education Required: High school diploma or equivalent. Knowledge, Skills, & Abilities: At least one year of customer service experience in a medical setting preferred. Knowledge of medical terminology. Quality assurance and customer service principles and practices. Communicate effectively with patients, relatives, medical staff and co-workers. Capacity to relate to patients of all cultural and socio-economic backgrounds. Maintain the confidentiality of patient records. Ability to understand and follow specifications and instructions. Attention to detail is required for success. Basic keyboard skills with proficiency in use of personal computer. Physical Requirements: Remaining in a stationary position, often sitting for prolonged periods. Adjusting or moving objects up to 15 pounds in all directions. Repeating motions that may include the wrists, hands and/or fingers. Must be able to lift up to 20 pounds at times. Moving about to accomplish tasks or moving from one worksite to another. Must be able to access and navigate each department at the organization's facilities The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply: Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: *************************