Patient Service Representative
Medical receptionist job in Orlando, FL
Job Title: Patient Service Representative Classification: Non-Exempt Team Assignment: Medical Department-Front Desk Reports To: Medical Administrative Assistant Purpose: Patient Service Representatives (PSR's) are the first contact for all patients, visitors, volunteers, and staff entering the clinic.
Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.
They are responsible for maintaining a cordial, comfortable, and professional environment.
PSR's facilitate the registration and processing of each patient from check-in to check-out.
PSR's assist with the day-to-day needs of clinic patients and visitors. xevrcyc
Front desk support services include, but are not limited to medical records, charge review & entry, appointment scheduling, & patient advocacy.
Referral Coordinator
Medical receptionist job in Leesburg, FL
Aegis Medical Group is a comprehensive healthcare network offering a wide range of medical services, including primary care, internal medicine, cardiology, endocrinology, and more. Our network also includes partnerships with home health providers, skilled nursing facilities, and outpatient therapies, ensuring seamless care transitions for our patients. With a commitment to respectful, efficient, and holistic healthcare, we strive to meet all medical needs within a supportive and collaborative environment. Our goal is to become the trusted home for your healthcare needs as we continue to expand our services to better serve our patients.
Role Description
This is a full-time, on-site role for a Referral Coordinator based in Leesburg, FL. The Referral Coordinator will be responsible for verifying insurance, efficiently managing patient referrals, ensuring effective communication between patients and healthcare providers, and maintaining thorough records. Daily tasks will include working with insurance providers, scheduling appointments, providing outstanding customer service, and assisting patients with any questions or issues related to their referrals.
Qualifications
Proficiency in Insurance Verification and understanding of Medical Terminology.
Strong Communication and Phone Etiquette skills to interact effectively with patients, providers, and insurance personnel.
Demonstrated excellent Customer Service abilities in a fast-paced healthcare environment.
Organizational and problem-solving skills with attention to detail.
Experience with electronic medical record (EMR) systems is a plus.
Knowledge of healthcare operations and referral workflows is advantageous.
High school diploma or equivalent; additional education or certification in medical administration is preferred.
Patient Care Coordinator
Medical receptionist job in Lady Lake, FL
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Patient Coordinator to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Patient Coordinator you will provide services to patients and referring professionals by greeting customers, registering patients and scheduling/authorizing appointments. This is a full-time, working Monday thru Friday Days.
ESSENTIAL DUTIES AND RESPONSIBLITIES:
(60%) Scheduling & Insurance
Schedules patient examinations according to existing company policy
Arranges transportation and hotel accommodations for patients when appropriate
Communicates to team any scheduling changes in order to ensure highest patient satisfaction
Pre-certifies/Authorizes all exams with patient's insurance company as required
Verifies medical necessity on all exams as required
Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines
Facilitates follow up contact with patients for scheduling future appointments etc. as appropriate
(35%) Registration
Greets and checks-in patients scheduled for Vascular services; registers demographic information and process payment plans and copays with patients
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and staff
Supports Vascular team in order to ensure highest patient satisfaction
Acts as liaison between team and the patients waiting for exams
Maintains front office lobby area by straightening magazines, organizing coffee supplies, and assisting with general office clean up
Maintains the supply of patient information sheets
(5%) Performs other duties as assigned
Medical Records & Referral Coordinator
Medical receptionist job in Casselberry, FL
Lead Medical Records & Referrals Coordinator oversee the administrative duties and operational efficiency of the Medical Records & Referrals department. They are responsible for processes and procedures that support medical records, referrals, data management, and resolving patient complaints. This is NOT a remote position.
Key Responsibilities
Maintains a transparent, effective relationship with the Regional Director of Operations and Medical Records & Referrals Manager by supporting the organization's activities
Completes timely and accurate data entry
Oversees the department in the absence of the Manager
Provides excellent customer service to patients, staff, partners, and visitors
Contributes and enhances the positive image of the medical records & referrals department
Assists patients and partners with referral processing, medical records requests, and other related inquiries
Ensures and maintains an efficient departmental workflow
Remains non-judgmental when engaging with patients
Monitors critical data for analysis and report generation
Ensures medical records are available to practitioners and clinical personnel upon request
Knowledge of medical terminology
Knowledge of insurance verification procedures
Knowledge of True Health's processes to navigate patients appropriately
Scans and import patient data to the electronic medical record
Coordinate the staff in assisting providers in obtaining authorizations, for appointments, consultations, procedures, etc.
Monitors received requests for summaries of medical care given to our patients by private physicians or medical facilities, keep a record of all correspondence, and provide follow-up as needed
Monitors and coordinates follow-up on patients who do not keep their appointments for specialists
Track all patient referrals to ensure report was received scanned and imported in a timely manner
Monitors rules and regulations, and policies and procedures, ensuring compliance with processes
Responsible for documenting all steps taken to properly process a referral
Tracks reports on turnaround time for processing Orange County referrals in a timely manner
Directs staff in notifying the provider and patient if additional tests are needed before a referral can be completed
Research patient medical records and respond to insurance and other correspondence
Supports staff development via the completion of 1:1 sessions
Participates in the recruitment and retention of staff
Maintains open lines of communication
Resolves complaints and inquiries regarding medical records and referrals
Maintains an adequate and constant supply of printed medical release forms and materials to be used by all medical departments; process necessary authorizations and referrals, and acknowledges receipt and adequate recordkeeping of all authorizations and referrals
Delegates and oversees the preparation of data necessary for all requested patient charts by hospitals, attorneys, etc., including making copies and arranging delivery of such documents
Responsible for processing assigned referrals within 72 hours
Oversee the accuracy of file records; attach reports of consultation and diagnostic procedures (x-ray, laboratory, consultations, etc.)
Functions as primary True Health medical records and referrals contact for internal and external inquiries and develop and maintain positive working relationships
Monitor documents scanned within the EMR system and all medical records received via mail within 72 hours
Conducts site visits monthly with medical records and referrals staff
Attends internal and external meetings
Contributes to achievement of organizational goals
Travel as necessary using personal vehicle (must maintain current auto insurance at own expense)
Other responsibilities as assigned
Essential Functions
Problem Solving
Customer Service
Verbal Communication
Written Communication
Planning/Organizing
Adaptability
Initiative
Administration/Operations
Managerial Skills
Professional Judgement
Minimum Qualifications
Education:
Associate's degree or higher from an accredited college or university Preferred
High School Diploma, GED, or equivalent work experience, Required
Experience:
Proficiency in Microsoft Office (Ex. Word, Excel, Outlook, PowerPoint), Required
Epic experience, Preferred
Minimum of 1 year of customer service experience, Preferred
Typing 40wpm
Bilingual in English and Spanish or Creole, Preferred
Licenses or Certifications:
N/A
Criminal Background Clearance:
True Health is a Health Center Program grantee under 42 U.S.C. 254b, a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n), and partners with agencies that require criminal background checks. True Health has established policies and procedures that may influence the overall employment process, hiring, and “just cause” for the termination of employees. An employee's career could be shortened if there is a violation of any policies and procedures.
Prohibited criminal behavior is defined in Florida Statute (F.S.) 408.809. Any employee arrested for any offense outlined in the F.S.408.809 will be immediately suspended and remain suspended until the charges are disposed of in court. The employee will be terminated for an arrest or convict of any violation listed above.
DRUG/ALCOHOL SCREENINGS
A post-offer drug and alcohol screen is a requirement for employment. Failure to successfully pass the drug/alcohol screen will be cause for the offer to be rescinded. Employees are subject to random drug/alcohol screenings throughout the duration of their employment with True Health. If an employee fails to pass the drug/alcohol screening, then this shall become grounds for discipline up to and including immediate termination.
WORK ENVIRONMENT
The employee will be working in an outpatient healthcare setting.
The employee is subject to prolonged periods of sitting at a desk and working on a computer.
The employee is subject to perform repetitive hand and wrist motions.
The employee is frequently required to stand, walk, talk, and hear.
The employee is occasionally required to use hands to handle or feel objects, reach with hands and arms, stoop, kneel, crouch, and move or lift up to twenty-five (25) pounds.
The employee is required to use close vision, peripheral vision, depth perception, and adjust focus.
A reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions.
WORKING CONDITIONS
The employee will work as the needs of the operation require. Normal work days and hours are Monday through Thursday, 8am - 6pm and Fridays, 8am - 12pm; however, there will be times when the employee will need to come in or work on “off hours” or “off days” to meet the needs of the position.
CORE COMPETENCIES
Mission-Focused: Commits to and embraces True Health's mission to enable access to care for uninsured and underinsured individuals.
Relationship-Oriented: Understands that people come before process and is essential in cultivating and managing relationships toward a common goal.
Collaborator: Understands the roles and contributions of all sectors of the organization and can mobilize resources (financial and human) through meaningful engagement.
Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and community impact.
Brand Steward: Steward of True Health's brand and understands his/her role in growing and protecting the reputation and results of the greater organization.
Visionary: Confronts the complex realities of the environment and simultaneously maintains faith in a different and better future, providing purpose, direction, and motivation.
Team-Builder: Fosters commitment, trust, and collaboration among internal and external stakeholders.
Business Acumen: Possesses a high-level of broad business and management skills and contributes to generating financial support for the organization.
Network-Oriented: Values the power of networks; strives to leverage True Health's breadth of community presence, relationships, and strategy.
SELECTION GUIDELINES
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Auto-ApplyFront Desk Medical Receptionist - Clermont Clinic
Medical receptionist job in Clermont, FL
WHO WE ARE
NeueHealth is a value-driven healthcare company grounded in the belief that all health consumers are entitled to high-quality, coordinated care. By uniquely aligning the interests of health consumers, providers, and payors, we help to make healthcare accessible and affordable to all populations across the ACA Marketplace, Medicare, and Medicaid.
NeueHealth delivers clinical care to health consumers through our owned clinics - Centrum Health and Premier Medical - as well as unique partnerships with affiliated providers across the country. We also enable providers to succeed in performance-based arrangements through a suite of technology and services scaled centrally and deployed locally. Through our value-driven, consumer-centric approach, we are committed to transforming healthcare and creating a better care experience for all.
JOB SUMMARY
This role will provide essential administrative support to ensure the efficient operation of our medical clinic. Working closely with providers and patients, the Front Desk Receptionist will manage tasks related to patient care management, organization, and communication with accuracy, quality, and promptness.
The Front Desk Receptionist should demonstrate exceptional organizational abilities, empathy, and a commitment to patient care. As the first point of contact in the clinic, this position will play a crucial role in problem-solving, organization, and time management to facilitate the smooth and productive flow of the clinic.
DUTIES & RESPONSIBILITIES
The Front Desk Receptionist job description is intended to point out major responsibilities within the role, but it is not limited to these items.
Check patients in and out.
Use various computer applications (ie. Microsoft Office Suite)
Update and file patient medical records.
Insurance verification and obtain consent forms.
Return patients' phone calls daily and timely.
Processing patient referrals.
Answer and route phone calls accurately and greet patients.
Follows all organizational policies on safety and security; maintains restricted areas by safeguarding keyless entry codes and computer system passwords.
Optimizing provider schedules and patient satisfaction with efficient scheduling.
Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders.
Other duties and responsibilities as assigned.
Travel to clinics within the region as needed for business operation or staffing coverage requirements.
EDUCATION AND PROFESSIONAL EXPERIENCE
High school or GED equivalent
Minimum of 1-year experience as a receptionist
Bilingual (English and Spanish)
Excellent customer service skills
Computer literacy
PROFESSIONAL COMPETENCIES
Respect for patient confidentiality.
Compassionate and approachable
Responsible and trustworthy
Exceptional organizational skills to ensure that exceptional patient care is provided.
Excellent written and verbal communication skills
As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of NeueHealth, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Auto-ApplyMedical Receptionist
Medical receptionist job in Casselberry, FL
Benefits:
401(k)
Employee discounts
Health insurance
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Clinic Hours are 8am-8pm M/F and 8am-5pm S/Su. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $18.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Auto-ApplyMedical Receptionist
Medical receptionist job in The Villages, FL
St. Luke's Cataract & Laser Institute is looking to hire a full-time, medical receptionist to join our team at The Villages location. Company Mission "Life Changing Vision" is a mission statement we adhere to in every aspect of our care giving, from the moment a patient walks through our doors to the follow-up care they receive. We are committed to helping our patients attain overall wellness in body, mind, and spirit.
Why work at St. Luke's?
St. Luke's is a legendary ophthalmic practice with five locations in the Gulf Coast region of Florida and two in The Villages. The St. Luke's name is known not only for excellence in cataract surgery results and patient care but also for career opportunities and growth in the communities we serve.
About the Position
This is an outstanding opportunity for a candidate who is eager to join our team in providing exceptional care to our patients in our growing practice.
Our ideal candidate is comfortable working with the public and has worked in an office environment where a high level of customer service was required.
The position requires a person with outstanding interpersonal skills including a pleasant demeanor, positive attitude, tact, diplomacy, patience, and flexibility. The ideal candidate must also have the ability to interact effectively with patients, doctors, and staff.
What do we look for?
* Office experience required; related medical office experience highly preferred
* Must have strong customer service skills and experience
* Must have the ability to multitask and demonstrate attention to detail
* Ability to read and communicate effectively with patients, peers, supervisors and team
* Must be mobile in an office environment; frequent standing, sitting, and walking
The Benefits of working for St. Luke's
* Medical, Dental, Vision, Life Insurance, 401(k) with Employer Match, Paid Time Off, and Holiday Pay
* Opportunity to build a career with a longstanding, reputable organization
* Leadership and Career Advancement opportunities
* Competitive wages and certification bonuses
* Monday - Friday work week
* Weekends and Holidays off
See more benefits at *******************************************
We are an Equal Opportunity Employer and a Drug Free Workplace
We participate in the E-Verify Program
Front Desk Coordinator - Orlando, FL
Medical receptionist job in Orlando, FL
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Pay $16/hr - Based on experience
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
‘Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Auto-ApplyFront Desk Receptionist
Medical receptionist job in Clermont, FL
Join Our Team as a Front Desk Receptionist - with Growth Potential to Lead Front Desk! Toyota of Clermont - Conveniently Located Off Highway 50
Are you an energetic, customer-focused professional who thrives in a fast-paced environment? Toyota of Clermont is looking for a polished and personable Front Desk Receptionist to be the welcoming face and voice of our dealership.
If you're motivated, organized, and excited about the possibility of advancing into a Lead Front Desk position, we want to hear from you!
What We Offer:
Competitive salary
Full benefits package (medical, dental, vision, PTO, etc.)
Supportive and team-oriented work environment
Career growth opportunity to advance into a Lead Front Desk role
Professional training and development
Stable, reputable dealership with high customer traffic
Job Responsibilities:
Professionally answer and manage multiple phone lines with a warm, courteous attitude.
Greet customers as they arrive and create a welcoming first impression.
Perform accurate and timely data entry.
Support additional administrative tasks as needed to keep the front desk running smoothly.
Demonstrate leadership qualities that may lead to a Lead Front Desk role.
Requirements:
1-2 years of Receptionist or front desk experience.
Strong verbal communication and interpersonal skills.
Proficiency in MS Office (Word, Excel, Outlook).
Excellent attention to detail and organizational skills.
Flexibility with scheduling.
Outstanding phone etiquette and customer service abilities.
Comfortable working with a multi-line phone system.
Professional appearance and a friendly, courteous demeanor.
Bilingual preferred (English/Spanish a plus!).
Competencies:
Self-starter with a proactive mindset.
Commitment to delivering exceptional service to customers and team members.
Ability to communicate clearly and collaborate in a team environment.
Skilled at multitasking and staying organized under pressure.
Leadership potential for future Lead Front Desk opportunities.
In return for your invaluable knowledge, skills, talent and ambition, Toyota of Clermont offers competitive salaries and benefits.
Employment is contingent upon successful completion of a background investigation.
Toyota of Clermont is proud to be an Equal Opportunity Employer.
Auto-ApplyPatient Representative (Full-Time)
Medical receptionist job in Orange City, FL
Diana Health is a high-growth network of modern women's health practices. We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver's seat of their own health and provides them with the information and compassionate care they need to reach their health goals.
We are an interdisciplinary team joined together by our shared commitment to transform women's health. Come join us!
Role Description
We are looking for a Receptionist / Patient Representative driven to create an delightful customer service experience from the moment a client steps through our doors while ensuring the smooth operation of a growing women's health practice. You are warm, welcoming, attentive, outgoing, customer service and detail-oriented, organized, and eager to tackle challenges with empathy and creativity. You are eager to leave a smile on the patient's face after they interact with you and are willing to go above and beyond to create a wonderful experience.
What you'll do
You are the first person our clients see when they walk through the door. You provide a warm, welcoming face of the practice, greeting and supporting clients from our welcome desk. You:
Provide warm and friendly client interactions
Take care of client check in and out, answering questions and disseminating information to appropriate team members as necessary
Provide waiting area tours to new clients, orienting them to our space, making them feel welcome and at home
Ensure paperwork, consents, and insurance information is collected and complete
Managing the client schedule:
You know the schedule front to back / inside and out, and can work through schedule efficiencies based on the flow of the day as well as client and provider needs
You anticipate schedule needs days and weeks in advance
You schedule client appointments in real-time as well as those made through our online platform
Insurance, payment, and billing :
Perform verification of benefit checks with insurance companies
Manage and collect client copays and payment balances
Discuss and set up payment plans with client
Front of the house management:
Work with the team to ensure the office is ready, set up, and prepared for the day
Collaborate on inventory, keeping the office pristine, and other tasks as they arise
Manage phone triage as necessary, coordinating between team members
Qualifications
Customer service and hospitality experience strongly preferred and highly desirable
Bachelor's Degree preferred or High School Diploma/GED w/ 2+ years experience in a related field
Proficiency with Google Suite or Microsoft Office Products
Strong computer skills; preferred familiarity with EMRs
Tendency to organize and create structure in a fast-paced, dynamic environment
Attributes
You love interacting with people, practicing excellent communication and interpersonal skills
You enjoy being the “face” of a clinic or business and representing the brand via an extremely positive, friendly and helpful attitude
You are exceptional at managing many tasks and do not feel overwhelmed by multitasking
You focus on the details and are able to organize and prioritize them along the way
You obsess over growth and process improvement and love learning new tools, processes and systems to aid in continual improvement
You thrive in highly collaborative, fast-paced environments
Benefits
Competitive compensation
Health; dental & vision, with an HSA/FSA option
401(k) with employer match
Paid time off
Paid parental leave
Diana Health Culture
Having a growth mindset and striving for continuous learning and improvement
Positive, can do / how can I help attitude
Empathy for our team and our clients
Taking ownership and driving to results
Being scrappy and resourceful
Auto-ApplyRadiology Scheduling Specialist
Medical receptionist job in Lakeland, FL
Job Title: Scheduling Specialist
Type of Shift: Full Time JOB SUMMARY: The Scheduling Specialist receives a high volume of telephone calls daily and schedules appointments while maintaining a high level of customer service and quality patient care. Administration of the scheduling process includes scheduling a high volume of patient appointments with very little error and ensuring overall patient satisfaction.
JOB RESPONSIBILITIES: 1. Answers telephone calls in the scheduling phone queue and incoming calls in a courteous and timely manner. 2. Schedules and reschedules patient exams in the appropriate time slot and correct facility in a prompt, pleasant and helpful manner. 3. Verifies and updates all patient information in the EMR system including but not limited to patient demographics and insurance information. 4. Navigates and follows all steps of the scheduling process including assigning the correct exam tasks, referring physician information, selecting the correct exam, and by correctly spelling medical terms and diagnosis. 5. Identifies the correct CPT codes and fees for self-pay exams. 6. Knowledgeable in all imaging studies to answer basic questions for the patient or referring physicians' offices and recites exam preparation guidelines. 7. Reports equipment problems and/or irregularities in a timely manner. 8. Accurately fills out scheduling questionnaires and sends them to the inbound fax to be attached to the appropriate patient account. 9. Performs related work as required. 10. Customer Service. WORK EXPERIENCE/EDUCATIONAL REQUIREMENTS: 2 or more years in the Medical Field preferred. Medical Assistant Certification preferred. High school diploma or GED. SKILLS/PHYSICAL REQUIREMENTS: Skills in establishing and maintaining effective working relationships with staff, patients and referring physician offices, and the ability to work independently. This job requires prolonged sitting; Normal vision range with the absence of color blindness, normal hearing, and normal eye to hand coordination and manual dexterity; the ability to distinguish letters and symbols. This position may require lifting up to 25 pounds.
Auto-ApplyFront Desk Receptionist
Medical receptionist job in Kissimmee, FL
Job DescriptionDescription:
The Florida Eye Clinic has grown to an impressive 11-practice clinic of ophthalmologists and optometrists with a state-of-the-art Ambulatory Surgical Center at our home practice in Altamonte Springs.
We believe our mission is to maximize the visual potential of each of our patients through the highest quality of vision care. We are dedicated to providing a positive experience for our patients. The Florida Eye Clinic seeks a professional, positive, and team-oriented individual to join our family as a Front Desk Receptionist.
WHAT YOUR DAY WILL LOOK LIKE:
The Front Desk facilitates the process of patient flow by performing specific functions designed to efficiently and effectively schedule, receive, and discharge patients. In a fast-paced ophthalmology practice, seeking an individual to fill a permanent, full-time front office position. Primary duties include answering phones, making/rescheduling appointments, inputting patient information, and verifying insurance. Must be organized, multi-task, energetic, and possess a positive, professional, friendly attitude. Spanish speaking is a plus.
Requirements:
The Front Desk Receptionist must be:
High School Graduate or Equivalent
Type accurately
Have excellent customer service skills
Maintains a log for patient registration and patient appointments
Schedules patient appointments based on the specific medical parameters of each physician's practice
Accurately enters appointments into the patient management systems.
Adjusts schedule as necessary
Greets all patients in a warm and friendly manner
Answers the phones in a timely manner ensuring their needs have been met
Assists in obtaining and updating patient demographic and insurance information
Compiles the patient medical record, attaches an Encounter form for each patient visit, and directs to responsible individuals
Collects payments and records all transactions.
Calculates and balances all monies collected daily.
Any other duties and responsibilities as assigned.
Medicaid Pending Specialist
Medical receptionist job in Lakeland, FL
Valencia Hills Center for Rehabilitation & Healing
Make an impact. Build connections. Love where you work. At Valencia Hills Center for Rehabilitation and Healing, you'll find a team that celebrates your strengths, where your work truly makes a difference every day. We're passionate about creating a supportive, positive environment-not only for our residents, but for the people who care for them. As proud partners of the Tampa Bay Buccaneers, our team members also have the opportunity to join the spirited
KARE KREWE of Valencia Hills
-bringing big-team energy and community spirit to everything we do. If you are looking to join a caring and supportive team, we would love to meet you!
We are conveniently located at 1350 Sleepy Hill Rd, Lakeland, FL.
Why Work For Us? Because We Offer Our Employees:
Health, Dental & Vision Insurance - family plan options available
Shift Differentials - nurses earn up to $2 more on nights and weekends
Generous PTO, Holiday and Sick time- we value work/life balance
401k, Life Insurance and Disability Coverage- peace of mind for you and your family
Direct Deposit & Cash Advance up to 50% of Daily Pay- get paid when YOU want
Wonderschool Concierge Services - childcare made simple
Uniforms & Employee Perks Program- we've got you covered
24/7 Telehealth Benefit with Doctegrity - access to medical care and mental health support when you need it most
We are seeking a detail-oriented and compassionate Medicaid Pending Specialist to join our team. This role is responsible for assisting residents and their families through the Medicaid application and recertification process, ensuring timely and accurate completion of all requirements. The ideal candidate will have strong knowledge of Medicaid policies and procedures in Florida, excellent organizational skills, and a commitment to supporting residents' financial needs with professionalism and empathy.
Key Responsibilities:
Guide residents and families through the Medicaid application, eligibility, and recertification process.
Review financial documentation, verify information, and ensure compliance with state and federal Medicaid requirements.
Serve as the primary liaison between residents, families, caseworkers, and government agencies.
Maintain accurate records and documentation for all applications and approvals.
Monitor deadlines and ensure timely submission of all paperwork to avoid lapses in coverage.
Educate residents and families on Medicaid programs, requirements, and available resources.
Collaborate with the business office and admissions team to support financial planning and admissions processes.
Stay current with changes in Medicaid laws, regulations, and eligibility criteria.
Qualifications:
High school diploma or equivalent required; Associate's or Bachelor's degree in Business, Social Work, or related field preferred.
Prior experience with Medicaid applications and eligibility processes strongly preferred (SNF or healthcare setting experience a plus).
Strong knowledge of Florida Medicaid rules and guidelines.
Excellent communication and interpersonal skills with the ability to explain complex information clearly.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office and comfort with electronic documentation systems.
Ability to handle sensitive and confidential information with discretion.
Why Join Us?
We are dedicated to providing compassionate care and outstanding service to our residents. As a Medicaid Specialist, you will play a key role in ensuring peace of mind for families while helping residents access the care they need. We offer a supportive team environment, opportunities for professional growth, and the chance to make a meaningful impact every day.
Medical Receptionist
Medical receptionist job in Casselberry, FL
Benefits: * 401(k) * Employee discounts * Health insurance Benefits/Perks * Great small business work environment * Flexible scheduling * Paid time off, health insurance, dental insurance, retirement benefit, and more! American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Clinic Hours are 8am-8pm M/F and 8am-5pm S/Su.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
* Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
* Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
* Register patients, update patient records, verify insurance accurately and timely, and check patients out
* Determine, collect, and process patient payments and address collection and billing issues
* Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
* Balance daily patient charges (cash, check, credit cards) against system reports
* Complete closing procedures by preparing closing documentation and submitting required reports
* Complete cash control procedures and secure financial assets
* Maintain complete and accurate documentation
* Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
Compensation: $18.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Medical Receptionist
Medical receptionist job in The Villages, FL
St. Luke's Cataract & Laser Institute is looking to hire a full-time, medical receptionist to join our team at The Villages location. Company Mission
“Life Changing Vision”
is a mission statement we adhere to in every aspect of our care giving, from the moment a patient walks through our doors to the follow-up care they receive. We are committed to helping our patients attain overall wellness in body, mind, and spirit. Why work at St. Luke's? St. Luke's is a legendary ophthalmic practice with five locations in the Gulf Coast region of Florida and two in The Villages. The St. Luke's name is known not only for excellence in cataract surgery results and patient care but also for career opportunities and growth in the communities we serve. About the Position This is an outstanding opportunity for a candidate who is eager to join our team in providing exceptional care to our patients in our growing practice. Our ideal candidate is comfortable working with the public and has worked in an office environment where a high level of customer service was required. The position requires a person with outstanding interpersonal skills including a pleasant demeanor, positive attitude, tact, diplomacy, patience, and flexibility. The ideal candidate must also have the ability to interact effectively with patients, doctors, and staff. What do we look for?
Office experience required; related medical office experience highly preferred
Must have strong customer service skills and experience
Must have the ability to multitask and demonstrate attention to detail
Ability to read and communicate effectively with patients, peers, supervisors and team
Must be mobile in an office environment; frequent standing, sitting, and walking
The Benefits of working for St. Luke's
Medical, Dental, Vision, Life Insurance, 401(k) with Employer Match, Paid Time Off, and Holiday Pay
Opportunity to build a career with a longstanding, reputable organization
Leadership and Career Advancement opportunities
Competitive wages and certification bonuses
Monday - Friday work week
Weekends and Holidays off
See more benefits at ******************************************* We are an Equal Opportunity Employer and a Drug Free Workplace We participate in the E-Verify Program
Chiropractic Office-BILINGUAL Front Desk Receptionist-TAVARES
Medical receptionist job in Tavares, FL
Excellent opportunity for experienced Front Desk Receptionist. Strong communication, multi-tasking, self-motivated and computer skills required. Personality must be patient focused and team oriented. Busy environment with steady work flow. Medical field experience required and Chiropractic is a plus!
Benefits available after 60 days.
Duties include but are not limited to:
Check in/out
Answering phones and Scheduling Appointments
Data Entry
Setting up Transportation via LYFT
Generating daily Stat reports through EClipse and Google Docs
Assisting patients with paperwork
Uploading paperwork and documentation into EHR
Experience with the following preferred:
EHR/Paper Charts
Medical Referrals
Medical Records Requests
HIPAA Compliance
Hours are Monday through Thursday 8:45am to 7pm with lunch from 1-2:45pm. Friday, 8:45am-1pm. Overtime available after 40 hours.
Auto-ApplyRadiology Scheduling Specialist
Medical receptionist job in Lakeland, FL
Job Title: Scheduling Specialist
Reports To: Scheduling Manager
Type of Shift: Full Time
JOB SUMMARY: The Scheduling Specialist receives a high volume of telephone calls daily and schedules appointments while maintaining a high level of customer service and quality patient care. Administration of the scheduling process includes scheduling a high volume of patient appointments with very little error and ensuring overall patient satisfaction.
JOB RESPONSIBILITIES:
1. Answers telephone calls in the scheduling phone queue and incoming calls in a courteous and timely manner.
2. Schedules and reschedules patient exams in the appropriate time slot and correct facility in a prompt, pleasant and helpful manner.
3. Verifies and updates all patient information in the EMR system including but not limited to patient demographics and insurance information.
4. Navigates and follows all steps of the scheduling process including assigning the correct exam tasks, referring physician information, selecting the correct exam, and by correctly spelling medical terms and diagnosis.
5. Identifies the correct CPT codes and fees for self-pay exams.
6. Knowledgeable in all imaging studies to answer basic questions for the patient or referring physicians' offices and recites exam preparation guidelines.
7. Reports equipment problems and/or irregularities in a timely manner.
8. Accurately fills out scheduling questionnaires and sends them to the inbound fax to be attached to the appropriate patient account.
9. Performs related work as required.
10. Customer Service.
WORK EXPERIENCE/EDUCATIONAL REQUIREMENTS:
2 or more years in the Medical Field preferred.
Medical Assistant Certification preferred.
High school diploma or GED.
SKILLS/PHYSICAL REQUIREMENTS:
Skills in establishing and maintaining effective working relationships with staff, patients and referring physician offices, and the ability to work independently.
This job requires prolonged sitting; Normal vision range with the absence of color blindness, normal hearing, and normal eye to hand coordination and manual dexterity; the ability to distinguish letters and symbols. This position may require lifting up to 25 pounds.
Auto-ApplyMedical Receptionist
Medical receptionist job in Casselberry, FL
Job DescriptionBenefits:
401(k)
Employee discounts
Health insurance
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Clinic Hours are 8am-8pm M/F and 8am-5pm S/Su.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
Chiropractic Office-BILINGUAL Front Desk Receptionist-TAVARES
Medical receptionist job in Tavares, FL
Excellent opportunity for experienced Front Desk Receptionist. Strong communication, multi-tasking, self-motivated and computer skills required. Personality must be patient focused and team oriented. Busy environment with steady work flow. Medical field experience required and Chiropractic is a plus!
Benefits available after 60 days.
Duties include but are not limited to:
Check in/out
Answering phones and Scheduling Appointments
Data Entry
Setting up Transportation via LYFT
Generating daily Stat reports through EClipse and Google Docs
Assisting patients with paperwork
Uploading paperwork and documentation into EHR
Experience with the following preferred:
EHR/Paper Charts
Medical Referrals
Medical Records Requests
HIPAA Compliance
Hours are Monday through Thursday 8:45am to 7pm with lunch from 1-2:45pm. Friday, 8:45am-1pm. Overtime available after 40 hours.
Auto-ApplyRadiology Scheduling Specialist
Medical receptionist job in Lakeland, FL
Job DescriptionJob Title: Scheduling Specialist
Reports To: Scheduling Manager
Type of Shift: Full Time JOB SUMMARY: The Scheduling Specialist receives a high volume of telephone calls daily and schedules appointments while maintaining a high level of customer service and quality patient care. Administration of the scheduling process includes scheduling a high volume of patient appointments with very little error and ensuring overall patient satisfaction.
JOB RESPONSIBILITIES:
1. Answers telephone calls in the scheduling phone queue and incoming calls in a courteous and timely manner.
2. Schedules and reschedules patient exams in the appropriate time slot and correct facility in a prompt, pleasant and helpful manner.
3. Verifies and updates all patient information in the EMR system including but not limited to patient demographics and insurance information.
4. Navigates and follows all steps of the scheduling process including assigning the correct exam tasks, referring physician information, selecting the correct exam, and by correctly spelling medical terms and diagnosis.
5. Identifies the correct CPT codes and fees for self-pay exams.
6. Knowledgeable in all imaging studies to answer basic questions for the patient or referring physicians' offices and recites exam preparation guidelines.
7. Reports equipment problems and/or irregularities in a timely manner.
8. Accurately fills out scheduling questionnaires and sends them to the inbound fax to be attached to the appropriate patient account.
9. Performs related work as required.
10. Customer Service.
WORK EXPERIENCE/EDUCATIONAL REQUIREMENTS:
2 or more years in the Medical Field preferred.
Medical Assistant Certification preferred.
High school diploma or GED.
SKILLS/PHYSICAL REQUIREMENTS:
Skills in establishing and maintaining effective working relationships with staff, patients and referring physician offices, and the ability to work independently.
This job requires prolonged sitting; Normal vision range with the absence of color blindness, normal hearing, and normal eye to hand coordination and manual dexterity; the ability to distinguish letters and symbols. This position may require lifting up to 25 pounds.