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Plastic Surgery Practice Sales - Patient Care Coordinator
Yellowtelescope
Medical receptionist job in Worcester, MA
Worcester, Massachusetts, world-class plastic surgery practice is seeking a sales superstar for the position of Patient Care Coordinator (PCC) living within 20 minutes of the office for a daily patient care coordinator role with a strong sales background, for a growing medical practice.
This practice is owned by a board certified, well-respected, fellowship trained facial plastic surgeon, and caters to an elite, but family-focused clientele, where thousands of procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting. This practice specializes in facial plastic surgery along with non-surgical procedures including but not limited to dermal fillers, lasers, and more.
The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back office employees. Relationship building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together!
Responsibilities:
1. Sales - assist prospective patients in making comfortable and confident decisions to undergo surgery and non-surgical services through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $10,000 to over $100,000 is a must.
2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year round, and is lightning quick on a computer.
3. Additional Responsibilities:
Organization - Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred by not required.
Positivity & Normalcy - we love patient care and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ.
Whatever it takes attitude with a sales focus - typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader.
Job Requirements:
Bachelor's degree.
2-5+ years of sales experience - preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is not an administration position with sales work. It is a sales position with administrative work.
Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must.
Outstanding verbal and written communication and presentation skills.
Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better.
Strong computer and typing skills - typing no less than 50-55 wpm - with the ability to learn proprietary software for the medical industry quickly.
Excellent follow-up and organizational skills - a commitment to timely task completion without compromising quality is a must.
Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must.
Ability to excel individually as well as a productive member of a team.
Compensation and Benefits:
Annual base pay of $50-$70,000, plus incentives results in most Patient Care Coordinators earning a total compensation in year one in the $70-$90,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure incomes.
Paid time off
Medical benefits per company policy
401k plan per company policy
Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week
Reasonable hours
Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team.
Please submit a cover letter with your application for consideration. Please do not contact the practice directly to check the application status. We appreciate your time and consideration.
$20k-48k yearly est. 2d ago
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Part-Time Accessibility Specialist
Western New England University 4.1
Medical receptionist job in Springfield, MA
The Accessibility Specialist serves students with disabilities to secure access and to facilitate accommodations related to academics, testing, housing, and meal-plan accommodations. The Accessibility Specialist manages the SAS testing process and serves as one of the first points of contact for the Student Accessibility Services office. As part of a team, the Accessibility Specialists serve as a liaison to University Campus Partners and/or support and facilitate the service delivery system for the Student Accessibility Services (SAS). Responsibilities include:
Coordinates SAS test management process with precision and attention to detail. Coordinates scheduling of accommodated testing. Supports the accommodated testing operations and proctoring. Coordinates testing locations, including room reservations for group testing rooms and private room testing. The AS serves as a proctor, monitoring the exam room for compliance with exam rules, distributing and collecting exam materials, and assisting with any issues that arise during the exam.
Evaluates and interprets disability documentation and reviews student applications to affiliate with the Student Accessibility Services (SAS). Prepares for the initial interview and prepares summary notes as appropriate.
Supports SAS database management, including running reports and data entry. The AS will also provide administrative support to the SAS/Professional Staff, including but not limited to inventory management and serving as the first point of contact for incoming students and families.
Prepares a case notes summary of findings and recommendations after the interview, inputting these into the case management system database. Maintains confidentiality of records.
Purpose:
The Accessibility Specialist Accessibility is primarily responsible for supervising student exams both in person and virtually. The AS plays a key role in assisting the office of Student Accessibility Services, students, and faculty, with the process of coordinating exam management and serving as the point of contact for the SAS new student intake process, ensuring all required documentation is managed, reviewed, and placed in the data management systems. The Accessibility Specialist reviews new student documentation for completion, The AS will also provide administrative support to the SAS/Professional Staff, including but not limited to inventory management and assistive technology support.
Essential Job Functions:
Actively advance a culture of accessibility, inclusivity, disability rights & advocacy throughout the Western New England University community.
Communicate effectively and maintain positive, courteous, supportive, and professional working relationships with all levels of contacts.
Performs a variety of support duties in the development, implementation, and maintenance of administrative procedures and practices related to supporting the SAS office and students registered with SAS, including but not limited to administrative responsibilities such as processing new student files, answering phone calls, fielding inquiries, and maintaining office technology.
Review student disability documentation and registration information to ensure that all files are complete.
Schedule accommodated exams.
Communicate appropriate proctor scheduling needs.
Enforce exam rules and policies per faculty instructions. Enforce exam and SAS policies and procedures such as those regarding items allowed into a test center.
Maintain confidentiality and exam security. The proctor is entrusted with confidential information about exam takers and the exam materials.
Manage exam distribution and collection: Distribute, collect, and account for exam materials over the course of testing.
Supervise, monitor, manage, and provide direct oversight of the exam, from start to finish. Monitor exam takers during the exam to ensure they are not cheating, communicating with others, or engaging in other prohibited activities.
Instruct students in accordance with faculty exam guidance to utilize technology as needed.
Manages data entry and scans documents for student files.
Maintain case files and confidential student records through various databases.
Coordinate and implement accommodations related to textbook editing, alternate media, note-taking, and exams.
Maintain accurate records (student performance data, clerical responsibilities, etc.) to document accurate student information, reports, and assistive technology services
Coordinate Zone and parking accommodations as appropriate.
Participate in building program activities as appropriate to facilitate collaboration and ensure adherence to SAS policies and procedures.
Participate, as needed, as a member of the SAS team to develop, evaluate, and make recommendations based on individual student needs.
Participate in professional growth activities every year, including workshops, in-services, professional reading materials, and/or other available offerings at WNE, AHEAD, PTI, or other sources to increase professional knowledge.
Proficiently use technology to communicate, compile reports, and collect data to provide accurate records and communicate with team members, faculty, administration, and WNE. Provide diagnostic services for students referred through the SAS referral process to assess assistive technology needs.
Other Functions:
Use professional skills for the evaluation, development, implementation, and monitoring of communication programming and assistive technology.
Assume responsibility for continued professional growth.
Assume other duties and special projects as assigned.
Support SAS policy, SAS and governing goals and objectives, and expert understanding of ADA and Section 504.
Qualifications
Minimum Qualifications:
Associate or bachelor's degree required. A minimum of five years of relevant experience in supporting assistive technologies may be substituted for a degree.
Minimum Associate's level of education is preferred.
Experience with IEP, 504, or college-level accommodation plans is required.
Specific skills related to the proficient use of assistive technology systems, computers, and electronic communication devices, as well as the ability to develop, implement, and monitor speech, language, and communication programming and support for individuals and groups, are required.
Ability is required to independently problem-solve, schedule daily activities, model good communication, and communicate and work effectively with professional staff, students, and faculty.
Ability to work collaboratively with team members, staff, students, faculty, and administration, managing time and schedules efficiently, using specialized equipment effectively, maintaining confidentiality, meeting deadlines and schedules, and making data-driven decisions for meaningful educational activities.
Working Environment:
To perform the physically demanding job functions, strength and/or endurance for lifting, carrying, pushing, and/or pulling are frequently required.
To perform the most physically demanding job functions, the physical capabilities of climbing and balancing are seldom required. However, we may need to climb stairs daily.
To perform the most physically demanding job functions, the physical body movement of stooping, kneeling, crouching, and/or crawling is often required.
To perform the most physically demanding job functions, the upper extremity physical capabilities of reaching, handling, and/or fine motor dexterity are constantly required.
Exposure to temperature extremes is seldom or not present.
Exposure to hazardous conditions (e.g., mechanical, cuts, burns, infectious disease, high decibel noise, etc.) is seldom or not present.
Frequency of exposure to injury to self and/or others is seldom or not present.
This is a part-time, 25-hour per week, in-person, 10-month position, with no availability for remote or hybrid work.
$40k-45k yearly est. 11d ago
Bilingual Spanish speaking Care Coordinator
Advocates 4.4
Medical receptionist job in Worcester, MA
*Starting rate $19.23-$21.63*
Be part of the rapidly changing health care system! The Behavioral Health Partners of MetroWest (BHPMW) provides collaborative care coordination and wellness goal support to individuals with behavioral health and/or substance use needs, based on the recent transformation of Mass Health's service delivery model. The partnership is built on a collaboration among five community-based provider agencies: Advocates, Family Continuity, South Middlesex Opportunity Council (SMOC), Spectrum Health Systems, and Wayside Youth and Family Support Network, throughout MetroWest, Central and Northern Massachusetts.
The Care Coordinator will collaboratively coordinate and develop appropriate health care services for individuals who receive Behavioral Health care (“Enrollees”).
Are you ready to make a difference?
Minimum Education Required High School Diploma/GED Responsibilities
Utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services.
Conduct outreach and engagement activities with assigned Enrollees and engage them in enrolling in the BHCP program.
Complete comprehensive assessment in a collaborative manner with engaged Enrollees, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Conduct annual re-assessments.
Develop a person-centered treatment plan with each engaged Enrollee, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Update the treatment plan according to required timeframes.
Develop advanced directives, acute care plans, and/or crisis plans with engaged Enrollees as needed.
Work with engaged Enrollees to assemble Care Teams and facilitate all communication and coordination with the team.
Support engaged Enrollees during care transitions including attendance at discharge planning meetings, face to face meetings post discharge, ensuring linkages with all needed services and supports, and facilitating Enrollee participation in those services.
Assist the RN with medication reconciliation functions as required, such as information collection.
Provide health and wellness coaching to engaged Enrollees and assist them identifying and utilizing health and wellness supports in the community.
Connect engaged Enrollees to all needed services and supports including those that address social needs that affect health. Facilitate ongoing connection.
Collaborate with existing providers, Care Team members, state agency staff, and all other stakeholders and delivers CP supports and activities in accordance with Enrollee's person centered treatment plan.
Meet expectations related to supporting the programmatically required number of Enrollees which may vary over time.
Demonstrate a proactive commitment to maintaining effective communication with staff, Enrollees, Care Team members and other collaterals, and other internal and external stakeholders and customers. Promote strong working relationships and excellent customer service.
Complete required trainings and other professional development activities.
Participate in BHCP team meetings and each engaged Enrollee's Care Team to ensure effective communication among all disciplines and stakeholders involved in the person's care.
Identify community resources and develop natural supports for client.
Consult with Clinical Care Managers, RNs and other CP Team members as needed around clinical, medical and other matters.
Qualifications
Bachelor's Degree in a field related to human services with a minimum of 1 year of experience; or High School diploma/GED with a minimum of 3 years of experience working with adults in a community-based and/or medical settings.
Ability to maintain personal and professional boundaries.
Strong skills in the areas of communication, follow through, collaboration, and customer service.
Strong computer skills proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies.
Excellent organizational, time management, problem solving skills.
Ability to openly address and acknowledge issues of substance use and mental illness.
Excellent written and verbal communication.
Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.
Bilingual in Spanish
Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
$19.2-21.6 hourly Auto-Apply 50d ago
Medical Secretary
City Personnel 3.7
Medical receptionist job in East Greenwich, RI
Job DescriptionElevate your career with a premier healthcare provider in East Greenwich, RI as a Medical Secretary! We are seeking a detail-oriented and empathetic administrative professional to be the heartbeat of a well known medical practice. If you are passionate about providing top-tier patient care and thrive in a fast-paced clinical setting, apply today. This role offers a perfect platform for those looking to deepen their impact in the healthcare industry.
Compensation & Benefits:
Pay: $21 - $23 per hour
Professional Growth: Structured opportunities to transition into leadership or specialized healthcare roles.
Team Culture: Work alongside a supportive, high-energy team in a modern, patient-centered facility.
Retention Reward: Eligibility for performance-based bonuses to recognize your commitment and excellence.
Core Duties of the Medical Secretary:
Serve as the first point of contact, ensuring every patient and guest receives a warm, professional, and efficient welcome.
Manage a high volume of calls and digital inquiries, ensuring all administrative requests and paperwork are handled with precision.
Coordinate the daily flow of the office to maximize provider schedules and minimize patient wait times.
Navigate the full patient lifecycle, including streamlined check-ins, departures, and the expert coordination of follow-up care or referrals.
Accurately process patient payments and perform daily financial reconciliations within our practice management software.
Conduct diligent chart reviews to verify insurance coverage and secure necessary prior authorizations before appointments.
Utilize EMR systems and advanced scheduling tools daily to maintain organized and accessible patient data.
Qualifications for the Medical Secretary:
Education: High School Diploma or GED required; an Associate's degree in Healthcare Management or a related field is a plus.
Experience: 2+ years of hands-on experience within a medical practice or clinical environment.
Technical Proficiency: Strong familiarity with Electronic Health Records (EHR) and a solid grasp of medical billing fundamentals.
Interpersonal Skills: Outstanding verbal and written communication skills paired with a professional and approachable attitude.
Execution: Proven ability to stay composed and productive in a high-volume, multitasking environment.
Meticulousness: A sharp eye for detail in record-keeping, data entry, and administrative workflows.
Digital Literacy: High comfort level with modern technology, including dual-monitor setups and paperless office systems.
Dependability: A reliable work ethic and the ability to keep the clinic running smoothly and on schedule.
Schedule Flexibility: Ability to adjust shifts occasionally to accommodate patient needs or peak volume times.
Physical Stamina: Comfort with a desk-based role requiring extended focus and computer usage.
Submit your resume today for immediate consideration!
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Please Note:
City Personnel offers extended interview hours from 7 am-7 pm upon request
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The Providence Journal's Top Workplaces
, City Personnel, Inc. is your trusted local recruitment partner based in Providence, RI. For 20 years, we've been connecting top talent with leading companies right here in Rhode Island and Southern Massachusetts.
At City Personnel, we don't just match talent with opportunity. We invest in your growth and well-being. When you work with us, you'll enjoy:
Dedicated Career Coaching to help you with resumes, interviews, and career planning.
Referral Program that rewards you for helping others find great opportunities.
Temp Employee Benefits: Paid Sick, Holiday Pay, Health Insurance, Weekly Pay
City Personnel isn't just a staffing agency. It's a team that values you, celebrates your wins, and helps you succeed every step of the way.
Ready to take the next step in your career?Apply today and experience why we've been voted a Top Workplace in Rhode Island!Contact us today at (401) 331-2311 to find your perfect job match!
IND123
$21-23 hourly 6d ago
Secretary, Medical Admin Sr. (General Medicine & Primary Care) - 40 hours, Days
Umass Memorial Health 4.5
Medical receptionist job in Worcester, MA
Are you a current UMass Memorial Health caregiver? Apply now through Workday.
Exemption Status:
Non-Exempt
Hiring Range:
$20.32 - $32.87
Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Monday through Friday
Scheduled Hours:
8a-430p
Shift:
1 - Day Shift, 8 Hours (United States of America)
Hours:
40
Cost Center:
34000 - 2845 Gen Med and Prim Care
Union:
SHARE (State Healthcare and Research Employees)
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Performs secretarial and administrative support services for assigned physicians/faculty/ medical service line chiefs where the work requires a thorough knowledge of medical office procedures and UMMHC business and academic administrative practices. Duties involve interfaces with faculty; medical staff, patients, and various UMMHC administrative management and staff, which require considerable tact and diplomacy. May coordinate associated medical office activities and assigned staff.
I. Major Responsibilities:
1. May perform duties to coordinate medical office activities and staff as assigned, to include training, and scheduling the work of assigned employees, recommending processing improvements and implementing new procedures, and monitoring employee performance.
2. Transcribes medical reports for physicians from dictation. Produces correspondence, reports, memos, etc. from dictation drafts, models, etc. Proof reads/edits manuscripts, grant applications, academic and professional papers, and other material for appropriate grammar, spelling, format and style.
3. May attend meetings in capacity of recording secretary. Distributes meeting agenda and minutes.
4. May serve as coordinator of divisional residency, fellowship, clerkship, and/or graduate or undergraduate education programs.
5. Composes, or selects standard form letters for physicians' response to routine inquiries and procedures, such as back-to-work authorizations.
6. Arranges meetings and activities for faculty for the most efficient use of available time. Makes travel arrangements for trips, conferences, etc.
7. Schedules and coordinates patient visits, medical procedures for both inpatients and outpatients with admitting, the OR, testing centers, pre-admission, etc.
8. Coordinates internal and external meetings.
9. Greets visitors and/or patients. Ascertains their needs, and provides standard information as required. Fosters quality customer service.
10. Receives and addresses patient-care related phone calls. Provides routine information on procedures and standard policies, refers matters to appropriate person within department.
11. Identifies problem related priorities, and responds to emergency need to interrupt or contact physician and/or clinicians, within physician's guidelines.
12. Issues and verifies patients' managed care referrals.
13. Registers patients for each patient visit, utilizing computer-based patient registration/ scheduling system.
14. Verifies patient's insurance coverage and eligibility.
15. Escorts patients to examination rooms and chaperones patients as required.
16. Collects co-payments from patients for visits, maintains records, and makes daily cash deposit.
17. May perform on-site charge entry processes, utilizing computer-based systems.
18. Batches daily encounter forms and relays/submits forms/information to the billing office.
19. May processes standard and non-standard business office administrative paperwork, such as purchase requisitions, employment requisitions, employee time sheets, expense vouchers, etc. Follows-up with personnel outside the medical office and UMMHC to expedite timely action and alleviate, or report delays as appropriate.
20. Provides guidance to departmental personnel in medical office and UMMHC administrative policies and procedures.
21. May provide work guidance to office clerical staff.
22. Sets up and maintains confidential, sensitive files and records for multiple functions, academic materials, medical records, etc. ensuring efficient retrieval of information. Coordinates retrieval of medical records.
23. Ensures adequate inventory of office supplies and basic maintenance of office equipment.
24. May coordinate basic set up and maintenance of office personal computers and associated equipment. Ensures timely service.
25. Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations.
26. Ensures compliance with health and satiety requirements and with regulatory agencies such as DPH, etc.
All responsibilities are essential job functions.
II. Position Qualifications:
License/Certification/Education:
Required:
1. High School diploma.
2. 6-12 months additional specialized medical secretarial/medical office training.
Experience/Skills:
Required:
1. 2-3 years of medical secretarial/administrative support experience.
Software used: Word processing, spreadsheet, presentation graphics, database, Medi-Tech, IDX, Lynx, etc.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.
$20.3-32.9 hourly Auto-Apply 60d+ ago
Patient Representative
Midstate Radiology Associates
Medical receptionist job in South Windsor, CT
Join Midstate Radiology Associates (MRA) as a Full Time, 1st Shift, Patient Representative at our Buckland Hills Imaging Location.
Position Schedule: Mon - Fri 8:30 AM - 5:00 PM. Position will eventiually move to the brand new office in Manchester.
Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $24.57 per hour.
For complete listing of all open positions, visit **********************************************
Job Summary:
The Patient Representative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met.
Key Accountabilities:
Greeting patients and help maintain a timely accurate patient flow through the system.
Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration.
Collects insurance co-pays as applicable.
Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders.
Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required.
Obtains all necessary signatures and initiates required documents for scheduled procedures.
Performs insurance verification processes.
Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations.
Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s).
Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information.
Answers phones with appropriate greeting and transfers calls as needed to the appropriate people.
Obtains and provides reports and images on CD to patients or physician's offices.
Follows established policies and procedures set by administration including department cleanliness and disinfecting.
Assists in the Hereditary Cancer Risk Assessment program.
Performs other duties as assigned.
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Qualifications Guidelines:
Education Required:
High school diploma or equivalent.
Knowledge, Skills, & Abilities:
At least one year of customer service experience in a medical setting preferred.
Knowledge of medical terminology.
Quality assurance and customer service principles and practices.
Communicate effectively with patients, relatives, medical staff and co-workers.
Capacity to relate to patients of all cultural and socio-economic backgrounds.
Maintain the confidentiality of patient records.
Ability to understand and follow specifications and instructions. Attention to detail is required for success.
Basic keyboard skills with proficiency in use of personal computer.
Physical Requirements:
Remaining in a stationary position, often sitting for prolonged periods.
Adjusting or moving objects up to 15 pounds in all directions.
Repeating motions that may include the wrists, hands and/or fingers.
Must be able to lift up to 20 pounds at times.
Moving about to accomplish tasks or moving from one worksite to another.
Must be able to access and navigate each department at the organization's facilities
The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply:
Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: *************************
$18-24.6 hourly Auto-Apply 15d ago
MPR Planning & Scheduling Specialist
Pacaero
Medical receptionist job in Springfield, MA
Job DescriptionDescription:
PacAero Agawam is seeking an experienced MRP Planning and Scheduling Specialist to support material planning, production scheduling, and execution within our aerospace manufacturing operation. This role plays a critical part in ensuring customer commitments are met through disciplined planning, strong follow-through, and hands-on coordination across the shop floor.
The MRP Planning and Scheduling Specialist is responsible for day-to-day MRP execution, maintaining material availability, supporting production schedules, and driving resolution of constraints that impact on-time delivery. This position requires a high sense of urgency, strong accountability, and the ability to operate effectively in a fast-paced manufacturing environment.
This position is located in Agawam, MA and is onsite, full-time, Monday - Friday.
Requirements:
MRP & Material Planning Execution:
• Own daily MRP execution to ensure materials and components are available to support production schedules.
• Convert MRP signals into actionable purchase requisitions and production orders.
• Monitor material availability and proactively identify shortages, constraints, or risks to on-time delivery.
• Expedite materials and coordinate closely with Procurement, Inventory Control, and Production.
• Maintain accountability for inventory accuracy, material readiness, and schedule adherence.
Production Scheduling & Shop Floor Coordination:
• Support and execute production scheduling activities in alignment with customer demand and capacity.
• Maintain constant visibility into job status, work-in-process, and upcoming production priorities.
• Partner with Manufacturing and Operations to set priorities, manage constraints, and resolve execution issues.
• Spend time on the shop floor to validate execution against plan and support rapid problem-solving.
• Drive on-time shipment performance through disciplined follow-up and timely escalation.
Data Accuracy & System Integrity:
• Maintain and support master data accuracy including bills of material (BOMs), routings, lead times, and safety stock levels.
• Ensure ERP/MRP data supports realistic planning and effective execution.
• Identify data gaps or system issues that negatively impact planning accuracy and work cross-functionally to resolve them.
• Support reporting and visibility related to material status, shortages, and schedule performance.
Continuous Improvement & Cross-Functional Collaboration:
• Participate in continuous improvement initiatives related to planning processes, system usage, and execution flow.
• Collaborate closely with Procurement, Engineering, Quality, Inventory, and Manufacturing teams.
• Support process standardization and best practices across planning and materials management.
• Contribute ideas to improve efficiency, responsiveness, and overall supply chain performance.
QUALIFICATIONS
• Proven experience in MRP planning, production scheduling, production control, or a related manufacturing role.
• Strong understanding of how materials, capacity, and production schedules interact on the shop floor.
• Demonstrated ability to operate with urgency, prioritize effectively, and follow through on commitments.
• Experience working within an ERP/MRP system in a manufacturing environment.
• Strong communication skills and the ability to work effectively across functions.
• Willingness to spend time on the shop floor to ensure execution aligns with plan.
PREFERRED QUALIFICATIONS
• Familiarity with ABAS ERP/MRP or similar manufacturing ERP systems.
• APICS CPIM or related supply chain certification.
• Advanced Excel or reporting skills.
• Experience in lean manufacturing, continuous improvement, or demand-driven planning environments.
SKILLS & COMPETENCIES
• Strong organizational and time management skills.
• Analytical mindset with attention to detail and data accuracy.
• Ability to manage competing priorities in a fast-paced manufacturing setting.
• Proactive problem-solver with a strong sense of accountability.
• Collaborative team player with the ability to influence without authority.
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
• Manufacturing and office environment with regular presence on the shop floor.
• Frequent walking, standing, and interaction with production areas.
• Ability to lift up to 25 lbs as required.
• Occasional overtime may be required to support production demands.
Salary range: $65,000 - $90,000/yr
Compensation & Benefits
The pay range listed for this position represents a good-faith estimate based on the role, internal equity, market data, and geographic location. Final compensation will be determined based on factors including experience, skills, qualifications, education, and internal pay alignment.
PacAero offers a competitive compensation package along with a comprehensive benefits program. Benefits may include medical, dental, vision, Health Savings Account (HSA), Flexible Spending Account (FSA), 401(k) retirement plan, life insurance, disability coverage, paid time off, and paid holidays. Benefits are available on the first of the month following date of hire, in accordance with plan terms.
Export Control Requirements
This position is subject to U.S. export control regulations, including ITAR. Employment may be contingent upon the candidate's ability to comply with applicable export control laws and company policies.
$65k-90k yearly 1d ago
Front Desk Coordinator (Sales-Driven, Customer-Facing)
The Joint Chiropractic 4.4
Medical receptionist job in Groton, CT
The Joint Chiropractic - Groton, CT
Pay: $18-$22/hour base + commission bonuses Schedule: Full-time or Part-time Clinic hours typically 10am-7pm (evenings and weekends required)
Our Mission
At The Joint Chiropractic, our mission is simple: make routine chiropractic care affordable, convenient, and accessible so more people can feel and move better every day.
Wellness Coordinators play a direct role in that mission by helping patients understand their options and commit to consistent care that delivers results.
About the Role
The Wellness Coordinator is a front-line sales and customer experience role. You are the first and last impression of the clinic and play a direct role in driving revenue through membership sales.
This is not a passive front desk job. It is a goal-driven sales position in a fast-paced retail wellness environment.
If you are loud, outgoing, confident, and comfortable asking for the sale, this role may be a great fit. If you are uncomfortable being measured by performance, this is not the role for you.
This role is best suited for individuals who are energized by constant interaction and naturally enjoy talking to people all day.
Core Responsibilities
Build immediate rapport with members and prospective patients; make every person feel welcomed, seen, and comfortable the moment they walk in
Naturally carry conversations with ease, warmth, and confidence in a retail environment
Engage patients proactively rather than waiting to be approached
Educate patients on chiropractic care, visit options, and memberships in clear, relatable language
Confidently present pricing and ask for commitment
Convert new patients into recurring members
Follow established sales scripts while sounding natural and conversational
Answer phones, schedule visits, and process payments accurately
Maintain accurate records in the clinic computer system
Support smooth clinic flow and daily operations
Participate in opening and closing procedures to ensure the clinic is ready for patients
Maintain a clean, organized, and professional clinic environment, including light cleaning of common areas and restrooms as needed
Performance Expectations
This is a sales-driven role. Continued employment is contingent upon meeting performance expectations after training.
Core Metrics (measured weekly and monthly):
Membership conversion rate: Target 60-70% of new patients
Monthly membership sales:
Full-time: 40-60 new memberships
Part-time: Prorated based on hours worked
Top performers earn additional commission and advancement opportunities.
Required Qualifications
Proven sales experience (retail, fitness, wellness, hospitality, or service-based sales)
Naturally loud, outgoing, and socially confident - this energy must come naturally
Comfortable initiating conversations and speaking clearly and confidently to strangers throughout the day
Able to memorize scripts and deliver them conversationally
Strong computer skills and ability to learn new systems quickly
Comfortable making outbound sales and follow-up calls
Reliable, punctual, and professional
Willing to accept coaching, feedback, and accountability
Preferred Qualifications
Bilingual English/Spanish highly preferred
Background in fitness, wellness, or healthcare
Experience with membership or recurring billing models
CRM or EMR system experience
Basic knowledge of anatomy or wellness concepts
Professional Standards
Business professional dress code required
Clean, polished, and professional appearance at all times
Ability to stand and remain engaged for full shifts
Fast-paced, high-energy customer interaction throughout the day
Compensation & Benefits
$18-$22/hour base pay
Commission-based bonuses tied to performance
Full-time benefits include:
Health Reimbursement Arrangement (HRA)
Paid holidays
Paid time off (PTO)
Growth Opportunity
High performers may advance into:
Senior Wellness Coordinator
Lead Front Desk / Operations support
Future clinic leadership roles
You are applying to work with a franchisee of The Joint Chiropractic. If hired, the franchisee will be your only employer.
$18-22 hourly Auto-Apply 18d ago
Medical Receptionist
United Community & Family Services 3.8
Medical receptionist job in Norwich, CT
UCFS is looking for candidates who are passionate about making a difference in the lives of others! UCFS is currently seeking a full-time (40hr) Customer Service Rep or MedicalReceptionist for our Norwich Health Center to provide courteous and professional customer service to all UCFS clients, patients, and visitors, as well as internal customer support for clinical staff.
Schedule will be 12:00pm- 9:00pm. During holidays, 8:00am- 5:00pm.
Essential Responsibilities:
Greet clients and visitors in a welcoming and friendly manner
Answer phone calls and respond to inquiries in a timely and professional manner
Schedule and confirm appointments for patients
Maintain electronic medical records and patient files
Verify insurance information and collect patient co-pays
Perform basic clerical duties such as filing, faxing, scanning, and emailing
Why UCFS?
Our team is passionate about the services we provide and is committed to making a difference for our clients and community. At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve. We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more. If you are committed to improving the health and well-being of our community, we encourage you to apply for this exciting opportunity.
Requirements
High school diploma or equivalent
At least 1 year of experience with prior experience working in a medical office or healthcare setting strongly preferred
Strong computer skills and knowledge of electronic medical records
Ability to handle confidential information with discretion
Excellent customer service and interpersonal skills
Ability to multi-task and work well under pressure in a fast-paced environment
Proven critical, analytical thinking skills in order to identify issues requiring escalated assistance
UCFS offers a comprehensive benefits package including:
Flexible schedules
Competitive salaries
Generous paid time off including 3 weeks' vacation, 4 floating holidays and 10 sick days each year
Medical, dental and vision insurance
401(k) plan with 6% employer contribution
Paid life and disability insurance
UCFS is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.
$31k-36k yearly est. 30d ago
Patient Representative
Miravistarehab
Medical receptionist job in Coventry, RI
State of Location:
Rhode Island Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.
Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Job Description:
Patient Representative- Full-time
Coventry, RI
$18-22/hr
Elite Physical Therapy, part of the Ivy Rehab Network
Why Choose Ivy?
Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
Position Qualifications:
1+ years of administrative experience in a healthcare setting is preferred.
Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
Great time management and ability to multi-task in a fast-paced environment.
Self-motivated with a drive to exceed patient expectations.
Adaptability and positive attitude with fluctuating workloads.
Self-motivated with the eagerness to learn and grow.
Dedication to exceptional patient outcomes and quality of care.
IvyAdmin
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
ivyrehab.com
$18-22 hourly Auto-Apply 60d+ ago
Receptionist, Medical
Health West 4.4
Medical receptionist job in Providence, RI
The MedicalReceptionist receives callers at the Clinic or by telephone and determines the nature of the call and directs it to the appropriate staff member and/or obtains the callers name and schedules an appointment. The MedicalReceptionist will type on a computer to prepare daily work such as letters, forms, report, etc. The MedicalReceptionist gives out required Health West forms and instructs the patient in completing them. The MedicalReceptionist will assist the Clinic Manager/Administrator by performing a variety of clerical duties involving the daily operation of the clinic. Essential Functions and Responsibilities: Knowledgeable with and follows policies and procedures required for the performance of all activities associated with this position. Complete and maintain an accurate schedule of all appointments and ensure the efficient patient flow in the clinic. Set up and/or update medical charts for patients as well as ensuring all demographic information is accurate and patient has completed required paperwork. Answer the telephone and greet patients in a professional and courteous manner. Direct inquiries as required as well as documenting calls when necessary. Help resolve conflict with unsatisfied patients regarding appointments and/or insurance claims. Assists with clinic Patient Assistance Programs Ensure co-pays and past balances due are collected, Notify patients of the sliding fee scale and assists with application process. Notify patients of special services fund (as applicable) and assists with application process Monitor patient account for slide application accuracy. Update insurance information, scans cards and fills out additional paperwork (work comp, etc) as needed to ensure time billing of a claim. Make sure the office has necessary supplies such as paper, patient forms, etc. Participate in morning clinic huddles. Reconciliation of money collected is completed and processed according to clinic policies Promotes and upholds confidentiality of all patient information/medical records as required by HIPAA Share the clinic cleaning responsibilities. Timely work Athena holds lists assigned to MedicalReceptionists. Assume other duties as required by the Clinic Administrator Ability to work independently or as part of a team. Knowledge and Skills Requirements: To perform the various tasks of a medicalreceptionist one must have a warm outgoing character, good telephone manners, excellent interpersonal skills, a talent for organization, ability to work efficiently under pressure, ability to work effectively and accurately, and a positive and professional behavior. Have expertise on computer scheduling and electronic records systems. Environment of Care: Demonstrates understanding of fire and emergency procedures; participates in fire and disaster drills; maintains emergency supplies and equipment; demonstrates understanding of safety and security procedures; applies safety and security precautions; demonstrates understanding of hazardous materials plan; demonstrates proper use of equipment and assists with disaster preparation exercises and learning. Infection Control: Applies hand washing principles during daily work; demonstrates understanding of isolation precautions; recognizes signs and symptoms of infection and complies with the employee health program; demonstrates understanding of the process for identifying and handling infectious waste; maintains personal hygiene; complies with OSHA standards in the work place; and demonstrates understanding of cross-contamination. Information Management: Enters or records data timely and accurately; promotes confidentiality of information; logs onto the system using own password; logs off the system when leaving the work station; reports suspected violation of security/confidentiality issues; reviews data and identifies trends. Continuing Education: Attends in-service and education programs as determined by Health West Administration; attends continuing education required for maintenance of professional certification or licensure. Physical Demands: The physical demands described here are representative of, but not limited to, those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands or fingers, reach with hands and arms, talk or hear. The employee is occasionally required to climb or balance and stoop or kneel. Specific vision abilities required by this job include close vision, distance vision and peripheral vision. Working Conditions: Medicalreceptionists work in a busy environment. Although receptionists have fixed working hours, they may also be requested to work for extra hours when necessary.
Minimum Requirements:
* High School diploma
* Experience in general office procedures
$28k-33k yearly est. 6d ago
Accounts Receivable and Patient Services Specialist Full Time 40 hours
Bristol Hospital Group 4.6
Medical receptionist job in Bristol, CT
At Bristol Hospital and Health Care, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Hospital and Health Care your choice.
Job Summary
The Patient Access Representative II performs efficient and orderly registration of all patients and acts as the primary liaison for patients receiving services at Bristol Health. This role ensures accurate demographic and insurance information, collects copays and deductibles, and provides financial counseling support. As a higher-level position, the Rep II also handles more complex financial interactions and supports departmental ladder development.
Essential Job Functions and Responsibilities
Accurately document all information in appropriate fields and/or account notes.
Maintain accuracy when entering demographic and insurance information in the system.
Register patients prior to presenting to the hospital for services and collect copay and deductible and coinsurance amounts.
Obtain all necessary signatures at the time of pre-registration.
Courteously answer the telephone and respond to inquiries in a timely manner.
Identify and refer uninsured and under-insured patients to the Financial Counselor or appropriate representative as necessary.
Generate patient financial estimates and explain expected financial responsibility to patients.
Contact patients with prior balances across all Bristol Health entities to obtain payment or establish payment arrangements.
Maintain positive working relationships with patients/families, clinical personnel, co-workers, and management to promote teamwork and a positive
Qualifications
High school graduate; some knowledge of medical terminology, pre-admission, and insurance preferred.
Strong communication skills, both written and verbal.
Understanding of patient registration impact on financial revenue cycle.
Knowledge of online computer systems and applications.
Special Requirements
Superior customer service, telephone, and interpersonal skills.
Working knowledge of medical terminology, typing, and data entry skills.
PC literacy preferred.
Physical & Cognitive Requirements
Occasional sitting with extended bending, reaching, stooping, and walking/standing.
Prolonged eye and hand use while operating computers.
Occasional lifting up to and in excess of fifty pounds.
Excellent clerical skills, organizational ability, and ability to follow multi-step directions.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
$33k-37k yearly est. 11d ago
Front Desk Receptionist (Worcester)
Dental Dreams 3.8
Medical receptionist job in Worcester, MA
Job DescriptionThe Role: Dental Dreams LLC in Worcester, MA is now hiring a full time Receptionist to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.
Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
FREE dental treatment at our locations
PTO
401K
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Excellent Customer Service experience
At least 1 year of recent work experience
Previous Receptionist Experience
Dentrix and/or Eaglesoft
Bilingual (Spanish) - big plus!
Previous Dental experience - big plus!
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$31k-36k yearly est. 6d ago
Secretary Medical Admin, Sr. (Milford Ear, Nose, & Throat) - 40 hours, days
Umass Memorial Health Care 4.5
Medical receptionist job in Milford, MA
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Hiring Range: $17.43 - $31.37 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Monday through Friday
Scheduled Hours:
8:15AM to 4:45PM
Shift:
1 - Day Shift, 8 Hours (United States of America)
Hours:
40
Cost Center:
34000 - 5020 Milford Ear Nose & Throat
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
This position performs secretarial and administrative support services for assigned medical office, clinic, or patient exam/testing area. Requires a basic knowledge of medical office procedures and a full range of medical secretarial skills. Interfaces with medical and administrative staff, patients, and visitors.
II. Major Responsibilities:
1. Greets patients and/or visitors. Answers phone calls promptly and provides information or refers matters to appropriate resource.
2. Registers patients for each patient visit, utilizing computer-based patient registration/scheduling system. Obtains all necessary paperwork from each patient during the registration process. Collects co-payments from patients for visits, maintains records, and makes daily cash deposit.
3. Obtains and verifies demographic and insurance information for all patients is up-to-date and enters information in to a computer-based system.
4. Schedules new and recurring visits with patients. Records daily schedule of visits and charge code information into the patient scheduling/billing system. Contacts patients to fill vacancies in clinical team's schedules. Makes appointment reminder phone calls in advance of appointments and follows up with no-show, cancelled, or bumped patients.
5. Sets up medical records for new patients/treatments and ensures information is complete prior to initial patient visit. Maintains orderly medical records and closes out medical record at the end of treatment. Coordinates retrieval of medical records.
6. Maintains logs for requests for documents, reports and/or other media. Prepares documents, reports, and/or other media.
7. Performs a variety of routine clerical duties such as, but not limited to, sorting and distributing office mail, faxing, copying and sorting printed material, setting up and retrieving filed materials. May produce and respond to memos, email messages, and other types of correspondence.
8. Ensures adequate inventory of office supplies and basic maintenance of office equipment.
9. Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations.
All responsibilities are essential job functions.
III. Position Qualifications:
License/Certification/Education:
Required:
1. High School diploma or equivalent
2. Specialized medical secretarial/medical office training
Preferred:
1.
Experience/Skills:
Required:
1. Minimum one (1) year of medical secretarial/administrative support experience
2. Proficient in MS Office applications
3. Knowledge of medical office practices and medical terminology
4. Good customer service and communication skills
5. Ability to use a computer-based patient scheduling/record/billing system
6. Strong attention to detail
7. Ability to read, write, and speak clearly in English
8. Current state driver's license for those employees in an "off-site" office that are required to drive to pick up and deliver records, etc.
Preferred:
1.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.
$17.4-31.4 hourly Auto-Apply 4d ago
MPR Planning & Scheduling Specialist
Pacaero
Medical receptionist job in Agawam Town, MA
PacAero Agawam is seeking an experienced MRP Planning and Scheduling Specialist to support material planning, production scheduling, and execution within our aerospace manufacturing operation. This role plays a critical part in ensuring customer commitments are met through disciplined planning, strong follow-through, and hands-on coordination across the shop floor.
The MRP Planning and Scheduling Specialist is responsible for day-to-day MRP execution, maintaining material availability, supporting production schedules, and driving resolution of constraints that impact on-time delivery. This position requires a high sense of urgency, strong accountability, and the ability to operate effectively in a fast-paced manufacturing environment.
This position is located in Agawam, MA and is onsite, full-time, Monday - Friday.
Requirements
MRP & Material Planning Execution:
• Own daily MRP execution to ensure materials and components are available to support production schedules.
• Convert MRP signals into actionable purchase requisitions and production orders.
• Monitor material availability and proactively identify shortages, constraints, or risks to on-time delivery.
• Expedite materials and coordinate closely with Procurement, Inventory Control, and Production.
• Maintain accountability for inventory accuracy, material readiness, and schedule adherence.
Production Scheduling & Shop Floor Coordination:
• Support and execute production scheduling activities in alignment with customer demand and capacity.
• Maintain constant visibility into job status, work-in-process, and upcoming production priorities.
• Partner with Manufacturing and Operations to set priorities, manage constraints, and resolve execution issues.
• Spend time on the shop floor to validate execution against plan and support rapid problem-solving.
• Drive on-time shipment performance through disciplined follow-up and timely escalation.
Data Accuracy & System Integrity:
• Maintain and support master data accuracy including bills of material (BOMs), routings, lead times, and safety stock levels.
• Ensure ERP/MRP data supports realistic planning and effective execution.
• Identify data gaps or system issues that negatively impact planning accuracy and work cross-functionally to resolve them.
• Support reporting and visibility related to material status, shortages, and schedule performance.
Continuous Improvement & Cross-Functional Collaboration:
• Participate in continuous improvement initiatives related to planning processes, system usage, and execution flow.
• Collaborate closely with Procurement, Engineering, Quality, Inventory, and Manufacturing teams.
• Support process standardization and best practices across planning and materials management.
• Contribute ideas to improve efficiency, responsiveness, and overall supply chain performance.
QUALIFICATIONS
• Proven experience in MRP planning, production scheduling, production control, or a related manufacturing role.
• Strong understanding of how materials, capacity, and production schedules interact on the shop floor.
• Demonstrated ability to operate with urgency, prioritize effectively, and follow through on commitments.
• Experience working within an ERP/MRP system in a manufacturing environment.
• Strong communication skills and the ability to work effectively across functions.
• Willingness to spend time on the shop floor to ensure execution aligns with plan.
PREFERRED QUALIFICATIONS
• Familiarity with ABAS ERP/MRP or similar manufacturing ERP systems.
• APICS CPIM or related supply chain certification.
• Advanced Excel or reporting skills.
• Experience in lean manufacturing, continuous improvement, or demand-driven planning environments.
SKILLS & COMPETENCIES
• Strong organizational and time management skills.
• Analytical mindset with attention to detail and data accuracy.
• Ability to manage competing priorities in a fast-paced manufacturing setting.
• Proactive problem-solver with a strong sense of accountability.
• Collaborative team player with the ability to influence without authority.
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
• Manufacturing and office environment with regular presence on the shop floor.
• Frequent walking, standing, and interaction with production areas.
• Ability to lift up to 25 lbs as required.
• Occasional overtime may be required to support production demands.
Salary range: $65,000 - $90,000/yr
Compensation & Benefits
The pay range listed for this position represents a good-faith estimate based on the role, internal equity, market data, and geographic location. Final compensation will be determined based on factors including experience, skills, qualifications, education, and internal pay alignment.
PacAero offers a competitive compensation package along with a comprehensive benefits program. Benefits may include medical, dental, vision, Health Savings Account (HSA), Flexible Spending Account (FSA), 401(k) retirement plan, life insurance, disability coverage, paid time off, and paid holidays. Benefits are available on the first of the month following date of hire, in accordance with plan terms.
Export Control Requirements
This position is subject to U.S. export control regulations, including ITAR. Employment may be contingent upon the candidate's ability to comply with applicable export control laws and company policies.
$65k-90k yearly 2d ago
Patient Representative
Midstate Radiology Associates
Medical receptionist job in Wallingford, CT
Join Midstate Radiology Associates (MRA) as a Full Time, 1st Shift, Patient Representative at our Wallingford Imaging Location.
Position Schedule: Mon - Fri 8:30 AM - 5:00 PM + on-call every 5th Saturday from 8:00 AM to 4:30 PM (schedule is subject to change based on operational needs). Position may require covering shifts at near by office locations.
Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $24.57 per hour.
For complete listing of all open positions, visit **********************************************
Job Summary:
The Patient Representative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met.
Key Accountabilities:
Greeting patients and help maintain a timely accurate patient flow through the system.
Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration.
Collects insurance co-pays as applicable.
Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders.
Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required.
Obtains all necessary signatures and initiates required documents for scheduled procedures.
Performs insurance verification processes.
Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations.
Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s).
Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information.
Answers phones with appropriate greeting and transfers calls as needed to the appropriate people.
Obtains and provides reports and images on CD to patients or physician's offices.
Follows established policies and procedures set by administration including department cleanliness and disinfecting.
Assists in the Hereditary Cancer Risk Assessment program.
Performs other duties as assigned.
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Qualifications Guidelines:
Education Required:
High school diploma or equivalent.
Knowledge, Skills, & Abilities:
At least one year of customer service experience in a medical setting preferred.
Knowledge of medical terminology.
Quality assurance and customer service principles and practices.
Communicate effectively with patients, relatives, medical staff and co-workers.
Capacity to relate to patients of all cultural and socio-economic backgrounds.
Maintain the confidentiality of patient records.
Ability to understand and follow specifications and instructions. Attention to detail is required for success.
Basic keyboard skills with proficiency in use of personal computer.
Physical Requirements:
Remaining in a stationary position, often sitting for prolonged periods.
Adjusting or moving objects up to 15 pounds in all directions.
Repeating motions that may include the wrists, hands and/or fingers.
Must be able to lift up to 20 pounds at times.
Moving about to accomplish tasks or moving from one worksite to another.
Must be able to access and navigate each department at the organization's facilities
The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply:
Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: *************************
$18-24.6 hourly Auto-Apply 43d ago
Medical Receptionist
United Community & Family Services 3.8
Medical receptionist job in Griswold, CT
UCFS is looking for candidates who are passionate about making a difference in the lives of others! UCFS is currently seeking a full-time (40hr) Customer Service Rep or MedicalReceptionist for our Norwich Health Center to provide courteous and professional customer service to all UCFS clients, patients, and visitors, as well as internal customer support for clinical staff.
Schedule will be Mon - Thurs 10-7 and Friday 8-5. 2 Saturdays available 8:30-1, volunteer based.
Essential Responsibilities:
Greet clients and visitors in a welcoming and friendly manner
Answer phone calls and respond to inquiries in a timely and professional manner
Schedule and confirm appointments for patients
Maintain electronic medical records and patient files
Verify insurance information and collect patient co-pays
Perform basic clerical duties such as filing, faxing, scanning, and emailing
Why UCFS?
Our team is passionate about the services we provide and is committed to making a difference for our clients and community. At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve. We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more. If you are committed to improving the health and well-being of our community, we encourage you to apply for this exciting opportunity.
Requirements
High school diploma or equivalent
At least 1 year of experience with prior experience working in a medical office or healthcare setting strongly preferred
Strong computer skills and knowledge of electronic medical records
Ability to handle confidential information with discretion
Excellent customer service and interpersonal skills
Ability to multi-task and work well under pressure in a fast-paced environment
Proven critical, analytical thinking skills in order to identify issues requiring escalated assistance
UCFS offers a comprehensive benefits package including:
Flexible schedules
Competitive salaries
Generous paid time off including 3 weeks' vacation, 4 floating holidays and 10 sick days each year
Medical, dental and vision insurance
401(k) plan with 6% employer contribution
Paid life and disability insurance
UCFS is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.
$31k-36k yearly est. 30d ago
Bilingual Front Desk Receptionist (Worcester)
Dental Dreams 3.8
Medical receptionist job in Worcester, MA
The Role : KOS Services Inc. / Dental Dreams LLC in Worcester, MA is now hiring Bilingual Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.
Who Are We : KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
At least 1 year of recent work experience - Required
Customer Service experience
Dentrix and/or Eaglesoft
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$31k-36k yearly est. Auto-Apply 8d ago
Secretary Medical Admin, Sr. (Milford Ear, Nose, & Throat) - 40 hours, days
Umass Memorial Health 4.5
Medical receptionist job in Milford, MA
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.
Exemption Status:
Non-Exempt
Hiring Range:
$17.43 - $31.37
Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Monday through Friday
Scheduled Hours:
8:15AM to 4:45PM
Shift:
1 - Day Shift, 8 Hours (United States of America)
Hours:
40
Cost Center:
34000 - 5020 Milford Ear Nose & Throat
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
This position performs secretarial and administrative support services for assigned medical office, clinic, or patient exam/testing area. Requires a basic knowledge of medical office procedures and a full range of medical secretarial skills. Interfaces with medical and administrative staff, patients, and visitors.
II. Major Responsibilities:
1. Greets patients and/or visitors. Answers phone calls promptly and provides information or refers matters to appropriate resource.
2. Registers patients for each patient visit, utilizing computer-based patient registration/scheduling system. Obtains all necessary paperwork from each patient during the registration process. Collects co-payments from patients for visits, maintains records, and makes daily cash deposit.
3. Obtains and verifies demographic and insurance information for all patients is up-to-date and enters information in to a computer-based system.
4. Schedules new and recurring visits with patients. Records daily schedule of visits and charge code information into the patient scheduling/billing system. Contacts patients to fill vacancies in clinical team's schedules. Makes appointment reminder phone calls in advance of appointments and follows up with no-show, cancelled, or bumped patients.
5. Sets up medical records for new patients/treatments and ensures information is complete prior to initial patient visit. Maintains orderly medical records and closes out medical record at the end of treatment. Coordinates retrieval of medical records.
6. Maintains logs for requests for documents, reports and/or other media. Prepares documents, reports, and/or other media.
7. Performs a variety of routine clerical duties such as, but not limited to, sorting and distributing office mail, faxing, copying and sorting printed material, setting up and retrieving filed materials. May produce and respond to memos, email messages, and other types of correspondence.
8. Ensures adequate inventory of office supplies and basic maintenance of office equipment.
9. Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations.
All responsibilities are essential job functions.
III. Position Qualifications:
License/Certification/Education:
Required:
1. High School diploma or equivalent
2. Specialized medical secretarial/medical office training
Preferred:
1.
Experience/Skills:
Required:
1. Minimum one (1) year of medical secretarial/administrative support experience
2. Proficient in MS Office applications
3. Knowledge of medical office practices and medical terminology
4. Good customer service and communication skills
5. Ability to use a computer-based patient scheduling/record/billing system
6. Strong attention to detail
7. Ability to read, write, and speak clearly in English
8. Current state driver's license for those employees in an “off-site” office that are required to drive to pick up and deliver records, etc.
Preferred:
1.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.
$17.4-31.4 hourly Auto-Apply 6d ago
Patient Representative
Midstate Radiology Associates
Medical receptionist job in Mystic, CT
Join Midstate Radiology Associates (MRA) as a Part Time Regular, 1st Shift, Patient Representative at Mystic Imaging Position Schedule: Mon - Fri 8:30 AM - 5:00 PM.
For complete listing of all open positions, visit **********************************************
Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $24.57.
Job Summary:
The Patient Representative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met.
Key Accountabilities:
Greeting patients and help maintain a timely accurate patient flow through the system.
Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration.
Collects insurance co-pays as applicable.
Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders.
Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required.
Obtains all necessary signatures and initiates required documents for scheduled procedures.
Performs insurance verification processes.
Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations.
Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s).
Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information.
Answers phones with appropriate greeting and transfers calls as needed to the appropriate people.
Obtains and provides reports and images on CD to patients or physician's offices.
Follows established policies and procedures set by administration including department cleanliness and disinfecting.
Assists in the Hereditary Cancer Risk Assessment program.
Performs other duties as assigned.
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Qualifications Guidelines:
Education Required:
High school diploma or equivalent.
Knowledge, Skills, & Abilities:
At least one year of customer service experience in a medical setting preferred.
Knowledge of medical terminology.
Quality assurance and customer service principles and practices.
Communicate effectively with patients, relatives, medical staff and co-workers.
Capacity to relate to patients of all cultural and socio-economic backgrounds.
Maintain the confidentiality of patient records.
Ability to understand and follow specifications and instructions. Attention to detail is required for success.
Basic keyboard skills with proficiency in use of personal computer.
Physical Requirements:
Remaining in a stationary position, often sitting for prolonged periods.
Adjusting or moving objects up to 15 pounds in all directions.
Repeating motions that may include the wrists, hands and/or fingers.
Must be able to lift up to 20 pounds at times.
Moving about to accomplish tasks or moving from one worksite to another.
Must be able to access and navigate each department at the organization's facilities
The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply:
Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: *************************
How much does a medical receptionist earn in Mansfield, CT?
The average medical receptionist in Mansfield, CT earns between $27,000 and $41,000 annually. This compares to the national average medical receptionist range of $26,000 to $38,000.
Average medical receptionist salary in Mansfield, CT
$34,000
What are the biggest employers of Medical Receptionists in Mansfield, CT?
The biggest employers of Medical Receptionists in Mansfield, CT are: