Medical receptionist jobs in Slidell, LA - 118 jobs

The Patient Representative is part of the Tulane University Campus Health team of committed professionals dedicated to supporting and promoting student health and wellbeing as a core institutional value through a multidisciplinary, comprehensive approach. This patient representative position resides within the Health Center for Student Care and reports to the Director of Operations and Auxiliary Services. The individual serving in this role is responsible for front desk operations. The patient representative greats patients and visitors upon arrival, enters and verifies insurance information, answers phones, schedules appointments, checks out patients after their visit, and provides excellent customer service. Works closely with the Senior Patient Representative to coordinate patient care with nurses and providers to maintain a consistently high standard of care. This position contributes substantially to the ongoing integrity of clinic operations. Located in the unique and iconic city of New Orleans, Tulane is a highly regarded and selective independent research university, a member of the prestigious Association of American Universities (AAU), and offers undergraduate, graduate, and professional degrees in the liberal arts, science and engineering, architecture, business, law, social work, medicine, and public health. Tulane University Campus Health is fully accredited by the Accreditation Association for Ambulatory Health Care (AAAHC) and serves a student body of over 13,500. 1. Excellent verbal and written communication skills. 2. Excellent customer service skills; ability to work well with others. 3. Great organizational and time management skills. 4. Proficient data entry skills; familiarity with electronic database management and reporting. 5. Proficient keyboard sills and a working knowledge of Microsoft Office Word and Excel software applications. 6. Basics skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately. 7. Ability to maintain confidentiality in all work performed. 1. High School diploma or equivalent AND 2. Two (2) years of office experience to include one (1) year of customer service 1. Three years' experience in a medical setting. 2. Experience with third party billing and insurance. 3. Certified as a CNA, Pharmacy Technician, Laboratory Technician, or Medical Services Coder.

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness. * Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days. * Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system. * Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events. * Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual. * Clearly communicates information about ChenMed clinical personnel to patients and other individuals. * Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary. * Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving. * Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc. * Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. * Participates in daily and weekly huddles to provide details on patients. * Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients. Other responsibilities may include: * Maintains the confidentiality of patients' personal information and medical records. * Reviews patients' personal and appointment information for completeness and accuracy. * Transmits correspondence by mail, email or fax. * Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: * Exceptional customer service skills and passion for serving others * Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems * Knowledge of ChenMed Medical products, services, standards, policies and procedures * Skilled in operating phones, personal computers, software and other basic IT systems * Ability to communicate with employees, patients and other individuals in a professional and courteous manner * Detail-oriented to ensure accuracy of reports and data * Outstanding verbal and written communication skills * Demonstrated strong listening skills * Positive and professional attitude * Knowledge of ChenMed Medical products, services, standards, policies and procedures * Proficient in Microsoft Office Suite products including Excel, Word and Outlook * Ability and willingness to travel locally and regionally up to 10% of the time * Spoken and written fluency in English PAY RANGE: $14.3 - $20.42 Hourly The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

←Back to all jobs at TREO STAFFING LLC Receptionist/Time Entry Associate TREO Staffing is seeking an experienced Receptionist/Time Entry Associate to join its team. The Receptionist/Time Entry Associate responsibilities will include, but are not limited to, answering a multi-line telephone system, greeting/directing customers, handling mail, performing time entry, general clerical duties, and other duties assigned or requested by Management. The requirements of the position are as follows: · Must have previous receptionist experience. · At least one (1) years of experience in performing general clerical and related duties; · Must be proficient in 10-key pad operation; · Must have basic computer skills; and · Must be self-motivated, organized and have good communication skills Please visit our careers page to see more job opportunities.

Singing River Gulfport | Full-Time | 7:30pm-6am | 15200 Community Road Gulfport, Mississippi, 39503 United States The Patient Access Services Registration Specialist is the first point of contact at Singing River Health System and must ensure a pleasant experience for both patients and visitors. The Registration Specialist interviews patients and/or the patient's representative to obtain complete and accurate demographic, financial, and insurance information required for billing and collecting patient accounts. He/She conducts screening for all insurance pre-certification requirements. The Registration Specialist minimizes medical risk to the patient and minimizes Health System liability by correctly identifying the patient, resolving duplicate medical record numbers, identifying the patient with the appropriate identification band, providing the patient with a copy of the patient's rights and responsibilities, and the Health System privacy practices and proper recording of the patient's privacy wishes. He/She contributes to the success of the Revenue Cycle by meeting standards for accuracy and attention to detail in registrations and all assigned tasks. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned. Education High school diploma or equivalent required; some college preferred. License N/A Certification Certified Healthcare Access Associate (CHAA) or Certified Revenue Cycle Representative (CRCR) preferred. Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training. Experience Experience in hospital or physician office setting performing registration and scheduling, insurance verification, and/or customer service preferred. Physical Demands Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard. Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision. Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends. Mental Demands: Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines. Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations Special Demands Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.). Must have working knowledge of MS Outlook. Work requires the ability to function independently, adapt to workload demands, set priorities, and understand and set goals. Must demonstrate a basic understanding of medical terminology as it relates to patient registration. Must be able to understand all insurance matters regarding policy benefits and managed care contracts, certification, insurance verification and eligibility.

Receptionist Medical $16/HR - $20/HR, Gretna, LA Private Family Practice Full Time Position We Are Open: Monday - Friday 8 am - 6 pm, Sat 8 am - 12 Noon Plus Paid Overtime **** MUST Be Close By/ Local Person To Gretna, LA 70057 Medical Receptionist/Front Desk Full Time Position Benefit Package: Paid Health Insurance, Paid Holidays and Paid Vacation, Bonuses Plus Paid Over Time Sorry Must Be a Medical Receptionist NO New Grads Please Apply By CV or Resume

The ROI Specialist is responsible for providing support at various client sites for the Release of Information (ROI) requests for patient medical record requests* Candidate is required to work on-site at client sites throughout the New Orleans, LA area TASKS AND RESPONSIBILITIES: Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request. Answer phone calls concerning various ROI issues. If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database. If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office. Logs medical record requests into ROI On-Line database. Scans medical records into ROI On-Line database. Complies with site facility policies and regulations. At specified sites, responsible for handling and recording cash payments for requests. Other duties as assigned. SKILLS|EXPERIENCE: Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required. Demonstrates the ability to work independently and meet production goals established by MRO. Strong verbal communication skills; demonstrated success responding to customer inquiries. Demonstrates success working in an environment that requires attention to detail. Proven track record of dependability. High School Diploma/GED required. Demonstrated proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required. Strong verbal communication skills; demonstrated success responding to customer inquiries. Demonstrated success working in an environment that requires attention to detail. Proven track record of dependability. Prior work experience in Release of Information is a plus. Knowledge of medical terminology is a plus. Knowledge of HIPAA regulations is preferred. Ability to travel between facilities. Driver's License Required. *This job description reflects management's assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned. MRO's employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com. MRO is an Equal Opportunity Employer.

Job DescriptionDescription: Patient Representative At Comprehensive Physical Therapy we put patient care first and are looking for someone who has a strong interest in helping others and has a strong sense of community. Qualities that are important for this position include: a friendly, outgoing personality, ability to multitask, great organizational skills, and the ability to work well on a team. As a Patient Representative, you will play a crucial role in ensuring positive patient experiences and efficient administrative support within our facility. - Responsibilities: Greet and assist patients in a friendly and professional manner Schedule appointments and manage patient registration processes Answer phone calls, respond to inquiries, and provide information to patients Maintain patient records accurately and ensure confidentiality Collaborate with medical staff to coordinate patient care services Assist with administrative tasks such as filing, data entry, and office organization Handle weekly reports Manage call log Handling the sales process to help patients get fully signed up for care Walking around the gym actively communicating with patients Ensuring all patients have a positive experience at every visit Getting consent and taking photos for social media platforms Candidates need to have a pleasant demeanor, a positive forward-thinking outlook, the willingness and ability to work with others as a team member, great organization and multi-tasking skills and a desire to have a long-term position with our company while growing with us. Most importantly you will need to have the willingness and ability to work hard. Requirements: Skills: We are looking for candidates with the following skills: Proficiency in medical terminology preferred Experience in a medical or dental office setting Strong office administration skills Ability to provide excellent medical administrative support Excellent communication and interpersonal abilities Attention to detail and accuracy in work tasks Proficient in multitasking and prioritizing responsibilities

Dental Front Desk Treatment Coordinator Schedule: M: 8am to 4pm, T-Th: 8am to 5pm, F: 8am to 3pm Benefits: Medical, In House Dental, Vision, Paid Time Off, 401k (match) About Us We are a patient-centered dental practice committed to delivering exceptional care in a welcoming environment. Our team values professionalism, compassion, and efficiency, and we are looking for a dedicated Treatment Coordinator to join our front desk team. Responsibilities Patient scheduling and check-in: Manage appointments, greet patients warmly, and ensure smooth office flow. Treatment coordination: Present treatment plans, explain procedures, and answer patient questions with clarity and empathy. Insurance verification: Confirm coverage, submit claims, and help patients understand financial options. Payment processing: Collect co-pays, set up payment plans, and maintain accurate records. Administrative support: Handle phone calls, emails, and maintain patient files in compliance with HIPAA standards. Qualifications Experience in dental or medical front desk Experience in Dentrix required Strong communication and customer service skills Knowledge of dental terminology and insurance processes Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental) Ability to multitask and stay organized in a fast-paced environment

Hammond Veterinary Services is a full-service state of the art companion animal hospital in Hammond, LA. We pride ourselves in providing top-notch, personalized medical care in an environment that is both welcoming and comfortable! Our hospital is both AAHA Accredited and an A+ Rated Business through the Better Business Bureau. We have the best technology available for our patients and regularly provide wellness and preventative care, sick and urgent pet care, general surgery, dentistry, digital radiology, ultrasound, orthopedic procedures, boarding and more! Our team is reliable, well trained, efficient, and supported and we have great clients who remain loyal through generations. Hammond is located in the southern region of Louisiana about 45 min from Baton Rouge and New Orleans. The homestyle town is known for its many great local restaurants, culture, rich history, and antiques galore! Outdoor enthusiasts will love being out on the bayou fishing, hunting, and exploring. This growing region sits near a beautiful coastal shoreline, which makes for another great recreation resource. To learn more about us click here. Come visit and check us out.... you won't want to leave! Job Description Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We're looking for: * Experienced Receptionist with a minimum of 1-year veterinary experience required * Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator * Highly organized and possess computer skills * Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information We offer our staff: Pay: $14-16/hr * Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) * Employee Assistance Program * Paid Vacation and Sick Time for ALL Employees * Paid Bereavement Program * Paid Parental Leave Program * Competitive Compensation * Continuing Education Allowance (applies to licensed/registered/certified roles) * Tuition Assistance Program * Access to a CVA/CVT/CVPM Partnership through Penn Foster * Career Development Opportunities * Referral Bonus Program for most positions! * Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) * Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. * *Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. * For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************

Front Desk Coordinator - Full-Time Company: Monarch Medical Management Monarch Medical Management is an integrated medical facility dedicated to providing the community with comprehensive specialty services, including progressive chiropractic care. Our mission is to deliver the highest level of care and compassion in a personalized setting. We are a full-service provider of bone, joint, and muscle care. We are currently seeking a professional, service-oriented Front Desk Coordinator to join our fast-paced chiropractic practice in Mandeville. As the first point of contact, you will play a critical role in creating a welcoming and supportive environment for our patients. Schedule: This is a full-time position with the following hours: Monday, Wednesday, Thursday: 8:45 AM - 6:00 PM Tuesday: 6:45 AM - 4:00 PM Friday: 8:45 AM - 4:00 PM Saturdays: As needed Key Responsibilities: Greet and assist patients and visitors in a courteous, professional manner Answer incoming calls promptly and direct appropriately Collect co-pays and balances; explain financial obligations to patients Register and update patient information; verify insurance eligibility Schedule appointments and manage provider calendars Ensure efficient patient flow and timely communication with clinical staff Maintain patient records and ensure availability of treatment information Uphold privacy and confidentiality protocols (HIPAA compliance) Provide translation for Spanish-speaking patients (preferred) Cross-train with medical assistant duties as needed Perform additional administrative duties as assigned Qualifications: High school diploma or equivalent; some college preferred Minimum 2 years of customer service or front desk experience, preferably in a healthcare setting Bilingual (Spanish) is a plus Strong organizational, communication, and multitasking skills Positive, professional attitude with attention to detail Benefits: Health, Dental, and Vision Insurance (eligible after 60 days) Continued Education Programs Paid Time Off (PTO) and Paid Holidays Retirement Plans Monarch Medical Management is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. View all jobs at this company

The front desk receptionist performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, record-keeping and will be responsible for the first impression we make. Responsibilities Answer the phone in a timely manner, take messages, and redirect calls to appropriate offices. Keep front desk tidy and presentable with all necessary material. Keep an agenda of everyone's meetings during the week. Complete procedures when guests arrive and leave. Copy, file, organize, and maintain paper or electronic documents and records; update when necessary. Monitor office supplies and place orders when necessary. Receive letters/packages and directs to appropriate personnel. Performs various clerical functions as directed. Receptionist Top Skills & Proficiencies Bilingual Spanish/English Knowledge of administrative and clerical procedures. Excellent phone skills and computer skills. Excellent organizational and multitasking abilities. Excellent communication and organizational skills. Able to deal with complaints and give accurate information. A customer-oriented approach is essential.

Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s). Welcomes visitors to the practice and provides information about clinic features Answers, screens, and routes incoming calls and takes messages as needed Checks-in and collects general information from patients on their first visit Verifies insurance information Notifies clinicians of patient arrival and readiness Makes appointments for returning patients as necessary Prints/reprints appointment reminders and school/work excuses May make changes to the patient schedule as necessary Coordinates payment arrangements or account resolution Receives, stores, and delivers shipments and mail Takes payments and posts to account Updates charts and patient information Drives internal marketing initiatives and fosters participation from everyone Your special skills: We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in: Ability to communicate effectively verbally and in writing Ability to listen and understand information verbally and in writing Prerequisites for success: Basic knowledge of Microsoft Office Ability build rapport with patients Ability to establish and maintain good working relationships with patients and coworkers The Perks: In exchange for the dynamic contribution you'll bring to our team, we offer: Competitive salary Medical, dental, vision and life insurance Short and long-term disability coverage 401(k) plan 2 weeks paid time off in your first year + paid holidays Discounts on braces and clear aligners for you and your family members Why Smile Doctors? As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles. This is the perfect opportunity to grow with an expanding organization! Apply today!

The Front Desk Coordinator serves as the first point of contact for patients and visitors, ensuring a professional and welcoming clinic experience. This role supports providers and clinic staff with scheduling, patient check-in and check-out, medical record management, and general administrative tasks. Additional responsibilities include assisting with patient flow, communicating with patients about appointments and financial obligations, collecting payments as needed, and providing Spanish translation when applicable. Hours Clinical Hours (Metairie Clinic): Tuesdays: 6:45 AM - 3:00 PM Wednesdays: 6:45 AM - 3:00 PM Fridays: 5:45 AM - 2:00 PM Clinical days may fluctuate based on clinic needs. Non-Clinical Hours: Monday through Friday, 8:00 AM - 5:00 PM

Job DescriptionSalary: $15-16 DOE Patient Care Representative The Urgent Care is seeking areliable, polished, and patient-focused Patient Care Representative to join our front-desk team. This role is an excellent opportunity for individuals who are committed to professionalism, delivering exceptional service, and contributing to a high-performing healthcare organization. Key Responsibilities Greet and check in patients with professionalism and courtesy Answer inbound calls and provide accurate information regarding services, pricing, and scheduling Schedule check-in times for multiple clinic locations Verify insurance coverage, collect payments, and ensure accurate data entry Maintain patient records and support efficient patient flow Communicate effectively with patients, providers, and clinical teams Assist clinical staff as needed, including basic triage (training provided) Support check-in and check-out processes, ensuring correct documentation and billing Maintain a clean, organized, and professional work environment Adhere to HIPAA and patient privacy standards Participate in ongoing training and development Qualifications High School Diploma or equivalent Professional communication and strong interpersonal skills Ability to demonstrate compassion and patient-centered service Capability to work efficiently under pressure and multitask BLS certification (within 90 days of employment) Flexible availability (2030+ hours/week), including evenings, weekends, and holidays Able to travel between two clinic locations as needed Bilingual in English/Spanish strongly preferred Preferred Experience Medical Assistant certificate or related healthcare education 2+ years of customer service or front-desk experience Prior experience in a healthcare or medical office setting Familiarity with EMR systems Comfortable working in a high-volume clinical environment Benefits Health Insurance (BCBS) Dental Insurance (BCBS) Vision Insurance (BCBS) Retirement 401k Life Insurance Short/Long term disability Medical stipend at clinic (includes family after 90 days) Holiday Pay

**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness. + Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days. + Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system. + Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events. + Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual. + Clearly communicates information about ChenMed clinical personnel to patients and other individuals. + Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary. + Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving. + Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc. + Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. + Participates in daily and weekly huddles to provide details on patients. + Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients. **_Other responsibilities may include:_** + Maintains the confidentiality of patients' personal information and medical records. + Reviews patients' personal and appointment information for completeness and accuracy. + Transmits correspondence by mail, email or fax. + Performs other duties as assigned and modified at manager's discretion. **KNOWLEDGE, SKILLS AND ABILITIES:** + Exceptional customer service skills and passion for serving others + Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems + Knowledge of ChenMed Medical products, services, standards, policies and procedures + Skilled in operating phones, personal computers, software and other basic IT systems + Ability to communicate with employees, patients and other individuals in a professional and courteous manner + Detail-oriented to ensure accuracy of reports and data + Outstanding verbal and written communication skills + Demonstrated strong listening skills + Positive and professional attitude + Knowledge of ChenMed Medical products, services, standards, policies and procedures + Proficient in Microsoft Office Suite products including Excel, Word and Outlook + Ability and willingness to travel locally and regionally up to 10% of the time + Spoken and written fluency in English **PAY RANGE:** $14.3 - $20.42 Hourly The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite

Singing River Gulfport | Part-Time | 10am-8:30pm | 15200 Community Road Gulfport, Mississippi, 39503 United States The Patient Access Services Registration Specialist is the first point of contact at Singing River Health System and must ensure a pleasant experience for both patients and visitors. The Registration Specialist interviews patients and/or the patient's representative to obtain complete and accurate demographic, financial, and insurance information required for billing and collecting patient accounts. He/She conducts screening for all insurance pre-certification requirements. The Registration Specialist minimizes medical risk to the patient and minimizes Health System liability by correctly identifying the patient, resolving duplicate medical record numbers, identifying the patient with the appropriate identification band, providing the patient with a copy of the patient's rights and responsibilities, and the Health System privacy practices and proper recording of the patient's privacy wishes. He/She contributes to the success of the Revenue Cycle by meeting standards for accuracy and attention to detail in registrations and all assigned tasks. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned. Education High school diploma or equivalent required; some college preferred. License N/A Certification Certified Healthcare Access Associate (CHAA) or Certified Revenue Cycle Representative (CRCR) preferred. Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training. Experience Experience in hospital or physician office setting performing registration and scheduling, insurance verification, and/or customer service preferred. Physical Demands Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard. Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision. Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends. Mental Demands: Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines. Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations Special Demands Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.). Must have working knowledge of MS Outlook. Work requires the ability to function independently, adapt to workload demands, set priorities, and understand and set goals. Must demonstrate a basic understanding of medical terminology as it relates to patient registration. Must be able to understand all insurance matters regarding policy benefits and managed care contracts, certification, insurance verification and eligibility.

Looking for a highly motivated and positive individual to add to our team. Must have a professional, friendly, and enthusiastic phone presence and ability to interact with patients with a positive CARING impact. Your responsibilities include but are not limited to checking patients in, validating insurance, managing the waiting room, answering phone calls, making check-in times, triage patients, and making sure our patients have a 5-star experience. Ability to provide patients with outstanding patient care by applying best practices and quality service to aid in the health and well-being of our patients, while also standing by the mission and values of The Urgent Care. Candidate must be able to get along well with others and be able to work in a fast-paced environment. Must have availability on weekends, afternoon/night shift (3 pm - 9 pm), and holidays. Great job opportunity for entry-level. Patient Care Representative Duties and Responsibilities: Greet patients in a friendly and professional manner Answer incoming phone calls and respond to patient questions, providing information about services, pricing, and scheduling Schedule patient check-in times for all locations Verify patient insurance data and collect payments when necessary Maintain patient records and ensure accurate data entry Communicate effectively with patients, providers, and other healthcare professionals Provide support to clinical staff as needed Triage patients Assist with patient check-in and check-out processes, including providing necessary paperwork and ensuring accurate billing information Maintain a clean and organized work environment, including patient waiting areas and exam rooms Adhere to all HIPAA and patient privacy regulations Participate in training and continuing education to stay up-to-date on healthcare industry developments and best practices Patient Care Representative Requirements: High School Diploma or Equivalent Pass periodic testing triaging patients (ex. taking blood pressure) Possess a strong desire to help others Compassionate and sensitive to patients' needs and concerns BLS certified within 90 days of employment Bilingual in Spanish and English a PLUS* Open and flexible availability (with a minimum of 20-30 hours per week) Ability to commute between two of our five clinics (*if necessary. Locations are in Gretna, Harvey, Mid-City, Uptown, and LaPlace) We will train you on everything you need to know but we will prioritize candidates who have: Medical Assistant Certificate or Associates degree in related field Minimum 2 years customer service experience Previous experience in medical environment, EMR systems, working with patients Ability to work in a fast-paced, high-patient volume environment Benefits: Health Insurance (BCBS) Dental Insurance (BCBS) Vision Insurance (BCBS) Retirement 401k Life Insurance Short/Long term disability Medical stipend at clinic (includes family after 90 days) Holiday Pay Job Types: Full-time, Part-time

Singing River Gulfport | Full-Time | 10am-8:30pm | 15200 Community Road Gulfport, Mississippi, 39503 United States The Patient Access Services Registration Specialist is the first point of contact at Singing River Health System and must ensure a pleasant experience for both patients and visitors. The Registration Specialist interviews patients and/or the patient's representative to obtain complete and accurate demographic, financial, and insurance information required for billing and collecting patient accounts. He/She conducts screening for all insurance pre-certification requirements. The Registration Specialist minimizes medical risk to the patient and minimizes Health System liability by correctly identifying the patient, resolving duplicate medical record numbers, identifying the patient with the appropriate identification band, providing the patient with a copy of the patient's rights and responsibilities, and the Health System privacy practices and proper recording of the patient's privacy wishes. He/She contributes to the success of the Revenue Cycle by meeting standards for accuracy and attention to detail in registrations and all assigned tasks. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned. Education High school diploma or equivalent required; some college preferred. License N/A Certification Certified Healthcare Access Associate (CHAA) or Certified Revenue Cycle Representative (CRCR) preferred. Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training. Experience Experience in hospital or physician office setting performing registration and scheduling, insurance verification, and/or customer service preferred. Physical Demands Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard. Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision. Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends. Mental Demands: Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines. Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations Special Demands Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.). Must have working knowledge of MS Outlook. Work requires the ability to function independently, adapt to workload demands, set priorities, and understand and set goals. Must demonstrate a basic understanding of medical terminology as it relates to patient registration. Must be able to understand all insurance matters regarding policy benefits and managed care contracts, certification, insurance verification and eligibility.

Patient Care Representative The Urgent Care is seeking a reliable, polished, and patient-focused Patient Care Representative to join our front-desk team. This role is an excellent opportunity for individuals who are committed to professionalism, delivering exceptional service, and contributing to a high-performing healthcare organization. Key Responsibilities Greet and check in patients with professionalism and courtesy Answer inbound calls and provide accurate information regarding services, pricing, and scheduling Schedule check-in times for multiple clinic locations Verify insurance coverage, collect payments, and ensure accurate data entry Maintain patient records and support efficient patient flow Communicate effectively with patients, providers, and clinical teams Assist clinical staff as needed, including basic triage (training provided) Support check-in and check-out processes, ensuring correct documentation and billing Maintain a clean, organized, and professional work environment Adhere to HIPAA and patient privacy standards Participate in ongoing training and development Qualifications High School Diploma or equivalent Professional communication and strong interpersonal skills Ability to demonstrate compassion and patient-centered service Capability to work efficiently under pressure and multitask BLS certification (within 90 days of employment) Flexible availability (20-30+ hours/week), including evenings, weekends, and holidays Able to travel between two clinic locations as needed Bilingual in English/Spanish strongly preferred Preferred Experience Medical Assistant certificate or related healthcare education 2+ years of customer service or front-desk experience Prior experience in a healthcare or medical office setting Familiarity with EMR systems Comfortable working in a high-volume clinical environment Benefits Health Insurance (BCBS) Dental Insurance (BCBS) Vision Insurance (BCBS) Retirement 401k Life Insurance Short/Long term disability Medical stipend at clinic (includes family after 90 days) Holiday Pay