Medical receptionist jobs in Washington, IL - 54 jobs
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Medical Receptionist
Patient Coordinator
Scheduling Coordinator
Dental Receptionist
Patient Access Representative
Front Desk Coordinator
Medical Records Clerk
Front Desk Receptionist
Patient Care Coordinator
Medication Coordinator
Patient Service Representative
Receptionist/Customer Service
Credentialing Specialist
Referral Specialist
Medical Reimbursement Specialist
Medical Records Clerk - FT DAY (72335)
Centurion 4.7
Medical receptionist job in Lincoln, IL
Centurion is proud to be the provider of comprehensive services to the Illinois Department of Corrections. We are currently seeking a full-time Medical Records Clerk to join our team at Lincoln Correctional Center located in Lincoln, Illinois. The Medical Records Clerk maintains offender health records, retrieves health records for scheduled appointments, files offender health data, initiates records for new or transferred intakes. They review health records for completeness, files records as required, prepares reports as needed and more.
Shift: FT DAY (Monday-Friday 8am-4pm)
Pay rate: $22/hr
$22 hourly 35d ago
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Welcome Desk Receptionist
Davids Bridal 4.8
Medical receptionist job in Peoria, IL
The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.
Essential Job Functions:
Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
Promote all alteration services and personalization options.
Maintain store-standards to support a flawless shopping experience.
Maintain a high standard of dress to meet the Dress Code policy.
Respond promptly to all customer questions providing product and service information.
Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
Assist with all sales promotions and visual updates.
Other duties as assigned.
Physical Demands:
While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.
Education & Credentials:
High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.
$33k-39k yearly est. 11d ago
Front Desk Receptionist
Illinois Eye Center
Medical receptionist job in Peoria, IL
Who we are looking for:
People who are passionate about the care of our patients. We are looking for individuals who want to be part of a medical team that puts our patients first and works well with a team of professionals. Someone who wants a successful career in the eye care profession where your efforts make a difference. We want people who are tech-savvy, enthusiastic, cares about others, and wants to work in a fast paced and fun environment.
Benefits:
We have an excellent benefit package (some benefits are dependent on full time or part time status) including:
Paid time off
Paid holidays
Insurance - health, dental, group term life, and short-term disability
Uniform allowance
Jury duty pay
Traditional and Roth 401k with match
Profit sharing contribution
Awards program
Continued education & advanced training opportunities
Employee discounts
This is a 40 hour per week position.
Work hours are somewhere between 7 am and 5:30 pm dependent on the position and patient needs. Some positions may work on a Saturday rotation with hours between 7 am and 12 pm.
This position may require traveling to all of our locations.
An Equal Opportunity Employer, Including Disability.
Responsibilities:
This position is responsible for patient check-in, patient check-out, appointment scheduling, collection of payment/copays and posting charges. The front desk receptionist will treat patients in a professional and courteous manner, with dignity and respect. The front desk receptionist will ensure that patients feel welcome to the practice and follow through and communicate with appropriate departments. Although duties may vary by assigned office (Peoria, Washington, Pekin) or shift, the following accurately describes the essential job functions.
Education & Experience:
High school diploma or equivalent.
Two years minimum experience in customer service. Medical practice is desired.
Essential Skills and Abilities:
Excellent communication and interpersonal skills.
Work well independently and as a team member
Ability to manage multiple tasks.
Well organized with attention to detail.
$28k-36k yearly est. 7d ago
Patient Service Representative
Zoll Lifevest
Medical receptionist job in Peoria, IL
Job Description
Patient Service Representative (PSR)
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
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AhSMNQALyT
$29k-35k yearly est. 30d ago
Referral Specialist
Heartland Community Health Clinic 3.8
Medical receptionist job in Peoria, IL
$17-$22/hour- pay determined based on years of experience
Monday-Friday
10 Paid Holidays off per Year
PTO - 4 Weeks Accrued per Year
401K Match up to 4%
Health Benefits Start Day 1 (Medical/Dental/Vision/Etc.)
Position Summary
The Referral Specialist provides assistance to patients at Heartland Health Services (HHS) with referrals to other physicians or testing, in accordance with the HHS mission, strategic goals, federal and state laws and regulations, performance and outcome objectives, and accreditation standards.
Essential Functions
Makes referrals for patients to other physicians or testing; obtains prior authorizations.
Refers patients to other resources as appropriate and coordinates with the resource to assure continuity of care.
The Referral Specialist will do the following to ensure a complete referral:
Patient made aware of referral - with date and time
How to get to the referral - directions
Arrange transportation if needed
Inform patient of any special preparations or instructions prior to appointment
Fax any paperwork needed for referral
Document referral in the Electronic Health Record (EHR)
Document referral on referral log sheet
Document all correspondence with the patient in the (EHR)
Maintains a system to track referrals to ensure that the patient kept their appointment, and that the patient's result(s) of the referral are in the patient's chart.
Ensures proper care in the use and maintenance of equipment and supplies; practices safety, environmental, and/or infection control methods.
Demonstrates compliance with all clinic policies and procedures along with the requirements from the various regulatory agencies.
Maintains and assures confidentiality of patient information in accordance with HHS policy.
Maintains a positive working relationship with all departments; communicates with other HHS departments, as needed, to resolve operational problems and make most effective use of the resources in delivering quality patient care.
Supports clinic compliance with all applicable federal, state, local, and HHS rules, regulations, protocols, and procedures governing the clinical provision of medical services as well as those relating to, but not limited to, workplace safety, public health, and confidentiality.
Supports and is involved in HHS's continuous quality improvement efforts designed to improve patient outcomes.
Works in consultation with clinical teams, direct clinical support staff, and indirect clinical support staff to develop and implement policies and procedures that maximize patient-centered communication and services.
Maintains and assures confidentiality of patient information in accordance with HHS's policies.
Reports building/equipment problems through the appropriate channels.
Performs any clerical duty or department related task as assigned by supervisor in a continuously changing medical practice.
Attends all staff meetings, department meetings, and any other meetings as required.
Requirements
Knowledge and skills necessary to provide patient assistance with the referral process.
Strong interpersonal skills necessary to interact with patients, families, and clinicians, and to demonstrate empathy and sensitivity necessary to elicit patient cooperation and allay apprehensions.
Knowledge of community resources and agencies.
Basic computer skills including Microsoft Word and Excel.
Ability to run a copy and fax machine.
Bilingual in Spanish preferred but not required.
Licensure/Certifications - Basic Life Support; not required to start but must obtain within the first 90 days of hire.
Salary Description $17-22 per hour
$17-22 hourly 7d ago
Patient Access Specialist (Peoria General Surgery)
Springfield Clinic 4.6
Medical receptionist job in Peoria, IL
The Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also communicates with various ancillary departments and Care Teams to ensure smooth guest flow and high data integrity. Also responsible for the daily work schedule for a group of physicians/staff by answering the phones, obtaining records, verifying patient information, scheduling appointments, entering charges and collecting payments.
Improving efficiency and increasing customer experience will drive your success here at Springfield Clinic.
Job Relationships
Reports to the Operations Manager.
Principal Responsibilities
Answer incoming calls, identify the need of the caller, route call to appropriate area and take messages as required.
Assist guests with the check-in process, verify demographic and insurance information, and update as needed.
Proactively assists guests, members of the Care Team, and all team members providing information, direction and legendary hospitality.
Assist guests in enrolling in the FollowMyHealth (FMH) portal and educate them on how to use the portal.
Collect any patient payments and provide accurate receipt. Reconcile receipts with cash collected and complete required balancing forms in accordance with performance standards.
Refers guests with questions regarding financial liability to appropriate resource(s).
Schedule appointments for the provider according to provider group procedures, maintaining a high level of accuracy. Identify schedule capacity and analyze the availability for guest demand in order to maximize provider efficiency and schedule utilization.
Collaborate with onsite departments, and Care Team members to align scheduling effort and assist guests at first point of contact.
Document guest requests to the Care Team through EHR.
Work appropriate system reports for assigned provider/provider group.
Work office bump list, wait list, normal letters, and overdue orders for assigned provider/provider group.
Proactively identify issues with processes, policies, teamwork and technology and work to execute solutions to improve the Associate and/or guest experience.
Route emergency calls to the Care Team or TeleNurse in accordance to the emergency procedure.
Drive First Call Resolution on every inquiry by completing all necessary outreach on behalf of the guest or internal customer.
Adhere to patient service standards.
Serve as a role model of service excellence by supporting a positive front desk and/or call center atmosphere.
Complete front desk and/or call center duties with a welcoming spirit and efficiency.
Adhere to appropriate workflow processes.
Collaborate with team members to deliver an exceptional guest experience.
Demonstrate an attention to detail.
Cultivate a learning/teaching environment with team members.
Support other departments as needed.
Remain current on all departmental policies, procedures and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
Demonstrate and maintain an openness to getting the job done and assisting & supporting team meet departmental goals & objectives.
Eligible for Certified Medical Administrative Assistant (CMAA) exam within (1) year of PAS employment at Springfield Clinic.
This is voluntary growth opportunity.
Comply with the Springfield Clinic incident reporting policy and procedures.
Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
Perform other job duties as assigned.
License/Certificates
Certified Medical Administrative Assistant (CMAA) exam eligibility per the National Healthcareer Association within (1) year of PAS employment at Springfield Clinic.
The is a voluntary growth opportunity.
Education/Experience
High School graduate or GED preferred.
Comfortable with technology.
Preferred: Administrative or technical background acquired through completion of 2-3 years of college.
Preferred: Minimum one (1) year medical office experience
Knowledge, Skills and Abilities
Ability to establish and maintain meaningful and trusting relationships with associates, guests and their families.
Actively listen, empathize, and resolve the expressed and unexpressed wishes and needs of Springfield Clinic guests, their families and other members of the Springfield Clinic team.
Demonstrate a positive and professional attitude and dress at all times.
Demonstrated ability to reason, interpret and evaluate each situation to provide assistance and resolve issues.
Seek opportunities to innovate, and improve the Springfield Clinic experience for guests, their families and for team members.
Effective, proficient, and professional verbal and written communication skills. Ability to adapt communication style to suit different audiences of various diversities and abilities.
Ability to effectively multitask under pressure with accuracy in a fast-paced environment.
Excellent attendance.
Demonstrates intermediate computer skills and knowledge of computer software programs.
Treat every interaction as an opportunity to make an impact and deliver excellence.
Working Environment
Office type environment requiring frequent fluctuations between sitting and standing.
PHI/Privacy Level
HIPAA1
$30k-36k yearly est. Auto-Apply 35d ago
Scheduling Coordinator
Oral Surgery Partners
Medical receptionist job in Peoria, IL
Title: Scheduling Coordinator Practice: Associated Oral & Maxillofacial Surgeons Hours:
Monday: 8:00a.m. - 4:30p.m.
Tuesday: 8:00a.m. - 4:30p.m.
Wednesday: 8:00a.m. - 4:30p.m.
Thursday: 8:00a.m. - 4:30p.m.
Friday: 7:30a.m. - 2:00p.m.
Saturday: Closed
Sunday: Closed
Pay Range: $19.50 - $20.50 based on experience
Position Purpose:
The Scheduling Coordinator plays a crucial role in our oral surgery practice by ensuring efficient scheduling of patient appointments, managing the daily schedule, and providing excellent customer service. This individual will be the primary point of contact for patients regarding their appointments and will work closely with our clinical and administrative staff to optimize the patient flow and overall practice operations.
Essential Functions
Answer phones to coordinate and schedule patient appointments, surgeries, consultations, and follow-up visits using our practice management software. Ensure accurate and timely entry of all scheduling information.
Communicate effectively with patients via phone, email, and in person to confirm appointments, provide pre-appointment instructions, and answer any scheduling-related questions.
Maintain and adjust the daily and weekly schedules to maximize efficiency and minimize downtime. Coordinate with clinical staff to ensure adequate coverage and optimal patient flow.
Accurately update and maintain patient records, including appointment details, treatment plans, and any changes to the schedule.
Provide exceptional patient service by addressing patient concerns, resolving scheduling conflicts, accepting & posting patient payments and ensuring a positive patient experience.
Communicate with referring providers by filing incoming patient information from referring providers and sending thank you letters to referring providers after patient care.
Work collaboratively with the clinical and administrative team to ensure smooth operations and effective communication within the practice.
Generate and analyze scheduling reports to identify trends, areas for improvement, and opportunities to enhance the scheduling process.
Implement and adhere to quality assurance protocols to ensure the highest standards of care in implant procedures.
Participate in continuous improvement initiatives to enhance efficiency and patient outcomes.
Qualifications
Education:
High school diploma or equivalency, required.
Experience:
Previous experience in a medical or dental office, particularly in a scheduling or administrative role, is highly desirable.
Proficiency with practice management software and Microsoft Office Suite.
Strong organizational skills and attention to detail.
Excellent interpersonal and communication skills, with a patient-centered approach.
Knowledge of medical terminology, a plus.
Performance Requirements:
Approachable, professional demeanor
Detail-oriented and thorough in task execution.
Strong problem-solving skills and ability to adapt to changing situations.
Empathetic and patient-focused approach to care coordination.
Ability to work well under pressure in a fast-paced environment.
Team player with excellent collaboration skills.
Independent decision-making skills and utilization of sound judgement.
Strong work ethic and willingness to go above and beyond.
DISCLAIMER
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. OPS's management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
$19.5-20.5 hourly Auto-Apply 36d ago
Part Time Scale Customer Service (PRN)
Riverstone Group 4.2
Medical receptionist job in North Utica, IL
Here at RiverStone Group, we have spent the last 125+ years working to be the best at what we do. Through our various high quality construction aggregate products, we provide the building blocks used to construct and beautify the homes, schools, and businesses people in our community encounter every day!
RiverStone Group, Inc., is seeking candidates for a part-time Customer Service Associate to operate the truck scale and perform various office duties in the Utica/Oglesby, IL area in a PRN (as needed) basis. The candidate selected to fill this position will work on an as-needed basis when our full time Customer Service Associate is unavailable. A typical day in the life for this role would be to answer phones and customer inquiries, communicate with employees as customers arrive, ticket customers as they leave, and keep the scale house neat and organized.
Customer Service Associate Job duties include:
Processing of customer and job information into the product sales system
Use of an electronic ticketing system to manage customer transactions
Assist with recordkeeping and other administrative tasks
The ideal Customer Service Associate candidate will have:
Strong customer focus
Experience with a multi-line phone system
Sound computer and math skills
Ability to multi-task in a fast paced environment
Previous experience is a plus, but training will be provided to the right candidate.
RiverStone Group offers a competitive rate of pay. This is a great time to join our team. If this Customer Service Associate description sounds like you, apply today!
Pre-employment drug screen, physical, and background checks required. RiverStone Group is an EO-Affirmative Action employer for all, including Women, Minorities, Veterans, and Individuals with disabilities.
$27k-33k yearly est. 60d+ ago
Receptionist / Front Office Support
Peoria Production Shop 4.0
Medical receptionist job in Peoria, IL
Job Description
Company Mission: To be the premier employer for individuals with disabilities.
Title: Reception / Front Office Support
Essential Duties and Responsibilities:
Answer mainline phone and transfers calls.
Sort and distribute office mail.
Perform clerical duties and administrative support as required: Filing, data entry, maintaining office records.
Page employees and relay messages as needed.
Greet and welcome guests upon entry of the building.
Handle customer inquiries as needed.
Order office and maintenance supplies.
Update maintenance tracker.
Amazon Gait Belt order fulfillment.
com order fulfillment.
Light bookkeeping required.
Provide as a backup to others within the office as needed.
Other duties as assigned.
Work Conditions:
Must be willing to work 40 hours per week.
Work done primarily in a manufacturing and office environment.
Knowledge, Skills, and Abilities:
Willingness to learn other tasks to provide back up and support.
Excellent verbal and written communication skills.
Strong organizational and multitasking skills.
Strong attention to details.
Ability to remain calm and professional under pressure.
Ability to establish priorities, work independently, organize, and proceed with objectives with minimal supervision.
Positive attitude and a team player.
Knowledge of basic office systems and software: MS Word, MS Excel, MS Office, etc.
Knowledge of Sage 100 Accounting preferred but not required.
Knowledge of ADP preferred but not required.
Knowledge of administrative practices and procedures, such as business letter writing and the operation of standard office equipment, including printer, fax machine, and copy machine.
Previous experience in customer service or front desk role preferred.
Must be accepting of interruptions made by employees.
Work is done primarily in an office environment.
Ability to work flexible hours, including evenings or weekends, if required. (not often).
High school diploma or equivalent; additional qualifications in business or hospitality are a plus.
Education/Experience:
High School diploma / equivalent or higher.
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
PTO
403B - retirement plan
Long Term Disability
Hospital Indemnity
Legal
Accident Insurance
Critical Illness
Employer paid Life Insurance
Employer paid Short Term Disability
Bonus Opportunities
$29k-36k yearly est. 30d ago
Dental Receptionist
Twin City Dental 3.8
Medical receptionist job in Bloomington, IL
Job Description
Hello! We are looking to add an additional full time front desk member to our current dental staff.
The main responsibilities of what we are looking for are answering phones, scheduling patients, and some billing/insurance work. Previous experience in a dental office front staff role is preferred but not required. A willingness to cross-train for the occasional minor dental assistant work as well would be much appreciated.
We are currently a small office of 1 front desk, 1 dental assistant, and 2 hygienists. Our official hours are 7:15am-4pm with an hour for lunch at noon Monday-Wednesday, and then Thursday 7:15am-noon. On Thursday afternoons we do not run hygiene columns currently, but usually have a few patients in the dentist's column for more urgent restorative work. Typically, our front desk has used Thursday afternoons to catch up on any remaining billing/claims work from the week, averaging in the range of 32-35 hours most weeks.
We offer a Simple IRA retirement plan where we employer match up to 3% of earnings. A minimum of 2 weeks PTO in addition to all major holidays would be offered to start as well.
As an office we usually take 4-5 weeks off per year. We try and match as an office to have the same time off as much as possible, but there is flexibility there.
We are fully fee for service with wonderful patients and a laid back atmosphere.
Benefits:
401k
PTO
Compensation:
$20-$25/hour
$20-25 hourly 18d ago
Medical Assistant Coordinator
Chestnut Health Systems 4.2
Medical receptionist job in Bloomington, IL
Join our caring healthcare team as a full-time Medical Assistant Coordinator. You'll help make sure everything runs smoothly and patients get great care. You'll coordinate what medical assistants do each day, manage schedules, and make sure patients move through smoothly. You'll keep track of patient appointments and records, and help providers give top-notch care. You'll also teach and support medical assistants to follow health rules. Talking kindly with patients, you'll listen to their worries and give them help. Your careful work and dedication will make our clinic a great place for everyone.
Chestnut Health Systems is a leading provider of behavioral and primary health care services. Over four decades, Chestnut has grown to almost 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A.
**Please note to be considered for a position you must attach a resume, complete the application, and answer all screening questions.
Responsibilities
Supervision and Training: Supervise, train, schedule, and evaluate Medical Assistants and Interns.
Leadership and Support: Act as a role model and leader, ensuring positive interactions within Chestnut and with patients. Provide support services such as answering phones, preparing charts, and completing phone screens.
Patient Interaction: Schedule, greet, escort patients, and assist with paperwork. Interview patients to gather health history and current medications. Provide health education.
Clinical Tasks: Take and document vital signs, perform phlebotomy, collect non-blood specimens, and conduct point-of-care testing. Prepare and assist with medical examinations.
Inventory Management: Manage and stock exam rooms, labs, and other areas.
Confidentiality: Maintain and protect the confidentiality of organizational information, including financial and client data.
Perform other duties as assigned.
Qualifications
High school diploma or equivalent.
Certified Medical Assistant (CMA) or Certified Nursing Assistant (CNA) certification.
3 years of experience as a CMA or a CNA in an ambulatory setting.
3 years of supervisory experience in an ambulatory setting.
Excellent organizational and interpersonal skills.
Effective oral and written communication skills.
Ability to establish and maintain effective relationships with patients, medical staff, and the public.
Basic computer skills, including Microsoft suite, Adobe Acrobat, and electronic medical records (EMR).
Ability to assist in common office procedures.
Are you intrigued by this job but don't meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! We'd love to explore the possibilities with you.
Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut's research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference.
Chestnut offers a new salary structure and robust benefits!
EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.
The anticipated starting pay for new hires for this position is between $43,000 - $49,000 annual salary. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.
check out our benefits here!
$43k-49k yearly Auto-Apply 44d ago
Patient Care Coordinator
Smile Brands 4.6
Medical receptionist job in Pekin, IL
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
Mon - Wed 8am - 5pm, Thurs 8am - 4pm & alternating Friday's 8am - 1pm
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$17 - $21/hr
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$17-21 hourly Auto-Apply 14d ago
Dental Receptionist
Secure Dental
Medical receptionist job in East Peoria, IL
The Dental Receptionist is the face of Secure Dental greeting patients and performing clerical tasks within the practice to support daily operations.
We are Secure Dental, a practice focused on providing advanced dental services with state of the art equipment and we are growing by the day. Our mission is to transform our patients' lifestyle through personalized and remarkable dental care. We are accountable and disciplinedin our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are aligned, productive, transparent, and results oriented.
OBJECTIVES
Greet patients in a friendly and professional manner
Answer and manage incoming calls, routing to appropriate department when necessary
Schedule and adjust patient appointments to maximize patient care and reach practice profit target; make appointment reminder calls to maximize patient flow
Establish and maintain patient files and keep them up to date; review patient documents, process registration, and enter into the system; research and verify insurance benefits; ecord treatment information is patient charts
Communicate financial options; process cash and card payments via a POS; reconcile and record daily payments
Maintain a clean and organized front desk and reception areas
Attend and participate in internal meetings and complete required training
Performs other related duties as assigned by management
COMPETENCIES
Understand dental terminology, how to read radiographs, and explain basic procedures
Experience successfully maintaining a positive attitude while working in a team environment with competing priorities
Ability to maintain confidentiality with individual interactions with team members
Strong computer skills and highly proficient in MS Office Suite, Windows, Google Suite
Outstanding organization and administrative accountability
Strong written and verbal communication skills
Ability to read, interpret, and create documents such as safety rules, procedure manuals, and written correspondence
EDUCATION AND EXPERIENCE
High school diploma or equivalent
1 year of front desk experience in a medical or dental office
PHYSICAL REQUIREMENTS
Ability to spend prolonged periods of time sitting at a desk using a computer
Ability to lift at least 15 pounds
BENEFITS
Health Insurance
401(k) Retirement Plan
Paid Time Off
Opportunity for Incentive Compensation
Leadership Autonomy
Work Life Balance with Fixed hours
Professional Training & Development Opportunities
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Secure Dental recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email ************************. Already a Secure Dental candidate? Please connect directly with your recruiter to discuss this opportunity.
$32k-40k yearly est. Easy Apply 3d ago
Scheduling Coordinator
a Lifetime of Smiles
Medical receptionist job in Peru, IL
Job DescriptionBenefits:
Opportunity for advancement
Paid time off
Profit sharing
Training & development
Wellness resources
401(k) matching
Bonus based on performance
Company parties
Employee discounts
Flexible schedule
Free food & snacks
Signing bonus
401(k)
Competitive salary
Dental insurance
Donation matching
Tuition assistance
Health insurance
Free uniforms
Vision insurance
Are you a people-person with a passion for organization and a knack for keeping things running smoothly? Were looking for a friendly, efficient, and detail-oriented Scheduling Coordinator to join our dynamic team at A Lifetime of Smiles, where weve been transforming smiles and lives for over 26 years.
At A Lifetime of Smiles, were not your average dental office. Were an award-winning, full-service practice that blends advanced technology with a fun, welcoming atmosphere. Were passionate about what we doand it shows in everything from our in-house cookies to our dance parties. If youre looking for a workplace that feels like family and empowers you to grow, this is it!
What Youll Do
As our Scheduling Coordinator, youll be the friendly face and voice of our practice. Youll support both the clinical and front office teams to ensure every patient experience is seamless.
Greet patients and manage the front desk with a smile
Answer phones, respond to texts/emails, and schedule appointments
Create and maintain daily and long-term schedules
Present treatment plans and communicate next steps clearly
Submit and process insurance claims and payments
Handle billing, collect/post payments, and audit patient accounts
Maintain accurate and organized patient records
Help keep the office tidy, efficient, and positive
What Youll Bring
2+ years of customer service experience (dental/medical office a plus!)
Tech-savvy with Google Docs & Sheets
Strong written and verbal communication skills
A positive, can-do attitudeeven on busy days
Excellent time management and multi-tasking abilities
An eye for detail and a heart for helping people
Ability to thrive independently and in a team
Why Youll Love Working Here
Sign-On Bonus
Competitive salary and full benefits package
401(K) with employer match
Generous PTO and flexible scheduling (no weekends!)
On-site mentorship from four incredible doctors
Opportunities for professional development
Positive, supportive team culture
Ready to join a workplace where youll feel supported, appreciated, and excited to come to work every day? Apply today and bring your smile to A Lifetime of Smiles!
$31k-44k yearly est. 5d ago
Patient Experience Coordinator (Bloomington)
TVG-Medulla
Medical receptionist job in Bloomington, IL
COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska.
TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better.
Job Description
Where Purpose Meets Growth. Where Passion Fuels Healing.
Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience -
we're looking for YOU.
At our clinic, we don't just care for patients - we champion them
.
As a
Patient Experience Coordinator
, you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love!
WHO YOU ARE
You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive.
You're perfect for this role if you are:
Energetic, outgoing, and a team player
A clear communicator and compassionate listener
Detail-oriented and organized, even in a busy setting
Calm under pressure, with the ability to multitask
Inspired by wellness, movement, and human connection
Eager to grow into leadership, clinical training, or patient care roles over time
No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education.
WHY YOU'LL LOVE WORKING HERE
Full-time position with a flexible 4 or 5-day work week
Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months.
Clinics are open Monday-Thursday and Saturday mornings
Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location)
PTO, and holiday pay for select company holidays
Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K
Complimentary Chiropractic Care for you and your family
Profit Sharing Incentive Program
Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income
Ongoing mentorship and leadership development - we invest in YOU!
WHAT YOU'LL DO
Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out.
Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed!
Coach and guide patients through exercises and care plans, helping them feel confident and empowered.
Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events.
Collaborate with a high-energy team to create a positive, healing environment every day.
YOUR FUTURE STARTS HERE.
We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential.
Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of.
Apply
NOW
to become a
Patient Experience Coordinator
and help patients feel seen, heard, and healed - one visit at a time!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Disclaimer
All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.
$17-18 hourly 2d ago
Credentialing Specialists
Armada Ltd. 3.9
Medical receptionist job in Bloomington, IL
Job Description
Type: Full Time
Overtime Exempt: Yes
Reports To: ARMADA HQ
Travel Requirement: YES, nationwide to support onsite credentialing operations as mission needs require.
Security Clearance Required: N/A
*************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT********
Credentialing Specialists will provide credentialing service and support to operate IRS credentialing sites utilizing the GSA scheduling tool to manage credentialing appointments, run reports through the USAccess system, and use credentialing equipment to conduct post issuance and enrollment activities. These duties and responsibilities include, but are not limited to the following:
Duties & Responsibilities:
The Credentialing Specialists shall:
View, manage, and check daily appointments in time trade scheduling tool
Credentialing Specialists shall perform enrollment and Issuance of Identification Cards to include PIV/Smart IDs, Access Cards, PAC Cards, issue and activate SmartID Cards,
Perform Certificate Rekey, Pin Reset, and Card Update
Credentialing Specialists shall perform card inventory and log cards on the Credential Inventory Tool (CIT)
Store cards in a lockable container (file cabinet)
Credentialing Specialists shall contact employees and contractors to schedule pick-up and activate SmartID
Credentialing Specialists shall issue PAC Cards and Access Cards
Issue Pocket Commission Credentials Collect SmartID Cards and PAC Cards; return terminated credentials to the Security Officer for destruction
Credentialing Specialists shall keep a log of Cards issued and collected
Perform Registrar and Activator duties as required
Credentialing Specialists shall perform Card Custodian duties
Credentialing Specialists shall mail SmartID Cards to Light Activation Kit Operators
Applicant Communications regarding credential status
Credentialing Specialists shall take photo, capture digital signatures, and assemble Pocket Commission inserts, and other ID Media duties as directed by ICAM
Credentialing Specialists shall perform IRS credentialing functions and may be required to travel up to 40% of their annual work hours to support IRS credentialing and activation efforts. Short-term shiftwork to support the standard workday, night shift and weekend hours, shall be required
Other duties as assigned.
Knowledge, Skills, and Abilities (KSAs):
Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements.
Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures.
Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require.
Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs.
Knowledge of PII handling and federal credentialing policies.
Skill in managing daily credential operations, workstations and equipment.
Strong customer service and communication skills.
Skill in preparing and submitting daily site reports.
Strong attention to detail and documentation accuracy.
Ability to follow federal credentialing standards and procedures.
Minimum/General Experience:
Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program.
Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures.
Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require.
Minimum Education:
High School Diploma, or equivalent
Disclaimer:
The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ******************
Special Notes: Relocation is not available for these jobs.
ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.
$38k-51k yearly est. 26d ago
Patient Coordinator
Elite Dental Partners 4.1
Medical receptionist job in Peoria, IL
Job Description
SIGN-ON BONUS AVAILABLE!
A team that is aligned and patient-focused creates a great environment for patients, and for you as a member of the team. This is what we strive to be and who we want to join us in providing the best care possible for patients to help our communities be healthier, feel better, and smile with confidence.
Our team is seeking a Patient Coordinator that shares our passion for patient care and education, as well as creating a welcoming environment.
Responsibilities
Greet patients and their families making them feel welcome in the practice
Gather patient information, create their files, and verify insurance eligibility
Maintain a productive schedule for the day and schedule future appointments
Confirm patient appointments and update the schedule as needed
Answer patient questions about insurance and financial arrangements
Collect and post payments from patients and insurance companies
Balance nightly deposits and complete credit card processing
Qualifications
High school diploma required, a degree or additional education in a business or healthcare discipline preferred
Minimum of two (2) years' experience in a dental, medical, healthcare, or customer service environment
Knowledge of dental insurance and explanation of benefits preferred
Excellent communication skills with both the team and patients
Proficient with Microsoft Office products and working with dental software, Dentrix experience strongly preferred
Benefits
As a valued team member, you'll enjoy a rewarding career with growth opportunities and a comprehensive benefits package. Benefits for full-time Patient Coordinators include:
Medical, Dental, and Vision Insurance
Life Insurance, Short-Term and Long-Term Disability Insurance
Flexible Spending Accounts
Wellness Program
Paid Time Off and Paid Holidays
Quarterly Bonus Opportunities
Employee Referral Program Bonuses
401k
Career Growth Opportunities
An equal opportunity employer and an advocate for diversity and inclusion
Hourly rate$19-$22 USD
We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible.
Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.
$19-22 hourly 17d ago
Medical Reimbursement Specialist
Gailey Eye Clinic 3.2
Medical receptionist job in Bloomington, IL
The Medical Reimbursement Specialist is responsible for all aspects of posting payments and answering calls from patients, insurance companies, and satellite offices regarding billing and insurance questions.
Essential Functions and Responsibilities:
Accurately posts all patient payments, insurance payments, denials, and no pays in a timely manner.
Calculates Estimated Out of Pockets.
Answer calls and work closely with patients, insurance companies, and satellite offices regarding billing and insurance questions.
Participates in departmental activities with team members which include cross-training, process improvement, and professional development.
Inform the patient accounts manager or lead of any changes and updates concerning the collection or payments of accounts.
Other duties as assigned.
This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, duties, skills, or working conditions associated with a particular job. It is intended to be only a general description of the principal requirements common to positions of this type. Employees in this job may perform other duties as assigned.
Minimum Job Requirements (Education, Experience, Skills):
High school diploma or equivalent.
Medical office experience preferred.
Great attention to detail and data entry accuracy.
Ability to handle all interactions in a professional, friendly, and enthusiastic manner.
Excellent and professional customer service skills.
Regular and reliable attendance is required.
Physical Demands:
This position requires incumbent to sit at desk and/or stand for long hours during regularly scheduled work hours. This job may include, but are not limited to sitting, reaching, stooping, crouching, kneeling, climbing, twisting, hearing and repetitive motions. Incumbent must have the ability to lift up to 25 pounds. Travel could be required to satellite offices.
Working Conditions and Environment:
Incumbent works in a temperature controlled medical office environment.
Pay: The starting range for this position is $17.00 - $19.74/hr. depending on skills, experience, and qualifications as well as market considerations. (posting updated 1/2/2025)
$17-19.7 hourly Auto-Apply 60d+ ago
Scheduling Coordinator
General Accounts
Medical receptionist job in LaSalle, IL
Benefits:
Opportunity for advancement
Paid time off
Profit sharing
Training & development
Wellness resources
401(k) matching
Bonus based on performance
Company parties
Employee discounts
Flexible schedule
Free food & snacks
Signing bonus
401(k)
Competitive salary
Dental insurance
Donation matching
Tuition assistance
Health insurance
Free uniforms
Vision insurance
Are you a people-person with a passion for organization and a knack for keeping things running smoothly? We're looking for a friendly, efficient, and detail-oriented Scheduling Coordinator to join our dynamic team at A Lifetime of Smiles, where we've been transforming smiles and lives for over 26 years.
At A Lifetime of Smiles, we're not your average dental office. We're an award-winning, full-service practice that blends advanced technology with a fun, welcoming atmosphere. We're passionate about what we do-and it shows in everything from our in-house cookies to our dance parties. If you're looking for a workplace that feels like family and empowers you to grow, this is it!
What You'll Do As our Scheduling Coordinator, you'll be the friendly face and voice of our practice. You'll support both the clinical and front office teams to ensure every patient experience is seamless.
Greet patients and manage the front desk with a smile
Answer phones, respond to texts/emails, and schedule appointments
Create and maintain daily and long-term schedules
Present treatment plans and communicate next steps clearly
Submit and process insurance claims and payments
Handle billing, collect/post payments, and audit patient accounts
Maintain accurate and organized patient records
Help keep the office tidy, efficient, and positive
What You'll Bring
2+ years of customer service experience (dental/medical office a plus!)
Tech-savvy with Google Docs & Sheets
Strong written and verbal communication skills
A positive, can-do attitude-even on busy days
Excellent time management and multi-tasking abilities
An eye for detail and a heart for helping people
Ability to thrive independently and in a team
Why You'll Love Working Here
Sign-On Bonus
Competitive salary and full benefits package
401(K) with employer match
Generous PTO and flexible scheduling (no weekends!)
On-site mentorship from four incredible doctors
Opportunities for professional development
Positive, supportive team culture
Ready to join a workplace where you'll feel supported, appreciated, and excited to come to work every day? Apply today and bring your smile to A Lifetime of Smiles! 😄 Compensation: $17.00 - $20.00 per hour
$17-20 hourly Auto-Apply 60d+ ago
Director, Equal Opportunity and Access and Title IX Coordinator
Illinois State 4.0
Medical receptionist job in Normal, IL
Director, Equal Opportunity and Access and Title IX Coordinator Job no: 519061 Work type: On Campus
Title: Director, Equal Opportunity and Access and Title IX Coordinator Division Name: Presidential Department: Office of Equal Opportunity & Access
Campus Location: Normal, IL
Job Summary
The Director of Equal Opportunity and Access (OEOA) and Title IX Coordinator serves as a senior administrative official responsible for University-wide programs, policies, and procedures designed to ensure equal employment opportunity, non-discrimination and equal access, and oversight of affirmative action reporting. The Director also serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access.
Working under the supervision of the President of Illinois State University, the Director of the Office of Equal Opportunity and Access (OEOA) oversees the University's program to prevent, detect, and respond appropriately to complaints of harassment and discrimination in violation of University policy and applicable state and federal law including the Civil Rights Act, ADA, Title IX, and Preventing Sexual Violence in Higher Education Act.
Specific Duties and Responsibilities:
- Leads the OEOA, supervises staff of investigators and other office personnel and oversees case management for the office;
- Serves as the University Title IX Coordinator and oversees all aspects of University, agency, state, and federal law including but not limited to Title IX and Preventing Sexual Violence in Higher Education Act;
- Oversees a University-wide program to prevent, detect, and appropriately respond to violations of University policy and applicable law related to anti-harassment and non-discrimination;
- Oversees enforcement and reporting related to anti-harassment and non-discrimination statutes;
- Oversees OEOA investigations of alleged discrimination and harassment; advises individuals on the complaint process, available resources, and interim measures, if appropriate; plans the investigation processes, conducts interviews, identifies and collects relevant documentation, analyzes evidence, drafts investigation reports, issues findings and determinations, recommends remedial action and maintains accurate and complete investigative files;
- Oversees process for determining employee ADA accommodations and consults upon request regarding student ADA accommodations;
- Develops periodic updates to University ADA policies and procedures;
- Serves as an integral member of the President's staff advising other officers on all issues related to fostering an inclusive campus environment;
- Serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access;
- Develops and facilitates training programs to the University community related to the Civil Rights Act, Title IX, the Rehabilitation Act, Vietnam Era Veterans' Readjustment Assistance Act, Illinois Human Rights Act, and any other applicable nondiscrimination statutes and regulations;
- Manages all aspects of federal Affirmative Action requirements including the development and implementation of the University's annual Affirmative Action Plan;
- Develops and updates metrics, audit protocols, and controls to measure compliance with Affirmative Action Plan requirements;
- Advises and collaborates with Human Resources on affirmative action recruiting sources and outreach strategies for vacancies, particularly for underutilized positions/groups. Assists with the development and implementation of effective training programs for search committees and others involved in recruitment activities;
- Develops communication plan to disseminate information to University employees about the EEO/AA program;
- Identifies and develops relationships with key organizations and associations with a focus on creating a more diverse employee population;
- Proficient in integrating data and effectively communicate essential information;
- Performs other duties as assigned.
Salary Rate / Pay Rate
Pay is commensurate with qualifications and experience, combined with an excellent benefits package
Required Qualifications
1. Master's, Doctorate, or Juris Doctorate degree;
2. Five (5) or more years of experience interpreting and applying internal policies and state and federal nondiscrimination law including but not limited to, the Civil Rights Act and Title IX;
3. Five (5) or more years of experience investigating formal and informal complaints of sexual harassment, harassment, retaliation and discrimination;
4. Three (3) or more years of experience complying with the reporting requirements of external agencies in areas such as affirmative action, equal employment opportunity, sexual harassment/violence, and the Clery Act;
5. Knowledge of the statistical analysis used in workforce analytics and reporting;
6. Three (3) or more years of progressive supervisory experience including excellent leadership, planning, organizational and managerial skills, and proven ability to perform as a team player;
7. Demonstrated awareness of the importance of equity, diversity and inclusion, and support for a diverse and welcoming environment;
8. Demonstrated ability to assess campus-wide training needs, and to develop and implement meaningful and innovative educational programing for faculty, staff, and students relating to diversity, inclusion, and civil rights compliance.
Preferred Qualifications
1. Law Degree from an accredited law school or advanced degree in a relevant field;
2. Prior experience leading an AA/EEO office;
3. Prior experience working in higher education;
4. Experience reviewing and drafting policy and procedure documents relating to state and federal nondiscrimination laws;
5. Work experience related to compliance with the Americans with Disabilities Act and/or similar state and federal standards (e.g., determining reasonable accommodations, facilities accessibility, Standards of Accessible Design).
Functional Expectations
Must be able to complete the following with or without a reasonable accommodation:
1. Effectively communicate on a daily basis.
2. Move about in various locations such as Springfield, IL and the Illinois State University campus as needed to complete day-to-day work.
Proposed Starting Date
October 2024
Special Instructions for Applicants
Nomination and Application Process
The Search Committee invites letters of nomination, applications (letter of interest, full resume/CV, and contact information of at least five references), or expressions of interest to be submitted to the search firm. Review of materials will begin immediately and continue until the appointment is made. For additional information, please contact:
Porsha Williams, Vice President
Erin Raines, Senior Principal
Scott Gaffney, Executive Recruiting Coordinator
Parker Executive Search
Five Concourse Parkway, Suite 2875
Atlanta, GA 30328
************ ext.: 117
************************** || ************************ || *************************
Contact Information for Applicants
Meghan Lugo
*****************
Important Information for Applicants
This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.
Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.
If you are having difficulty accessing the system, please call Human Resources at **************.
Advertised: 07/18/2024 Central Daylight Time
Applications close:
Employee Referral
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Director, Equal Opportunity and Access and Title IX Coordinator Opened07/18/2024 Closes DepartmentOffice of Equal Opportunity & Access The Director of Equal Opportunity and Access (OEOA) and Title IX Coordinator serves as a senior administrative official responsible for University-wide programs, policies, and procedures designed to ensure equal employment opportunity, non-discrimination and equal access, and oversight of affirmative action reporting. The Director also serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access.
TEST Current Opportunities
Director, Equal Opportunity and Access and Title IX Coordinator Opened07/18/2024 Closes DepartmentOffice of Equal Opportunity & Access The Director of Equal Opportunity and Access (OEOA) and Title IX Coordinator serves as a senior administrative official responsible for University-wide programs, policies, and procedures designed to ensure equal employment opportunity, non-discrimination and equal access, and oversight of affirmative action reporting. The Director also serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access.
How much does a medical receptionist earn in Washington, IL?
The average medical receptionist in Washington, IL earns between $25,000 and $39,000 annually. This compares to the national average medical receptionist range of $26,000 to $38,000.
Average medical receptionist salary in Washington, IL