Medical records clerk jobs in Manchester, NH - 320 jobs

The Reimbursement Specialist II is responsible for executing core reimbursement processes to confirm medical necessity and secure accurate payments, thereby minimizing the financial burden for patients. This role requires independently managing a personal workload, including performing in-depth benefit investigations, conducting timely claims follow-up, submitting authorization and referral requests, resolving claim and authorization denials, and negotiating single case agreements. The Reimbursement Specialist II also collaborates closely with cross-functional teams within Revenue Operations to support departmental goals and ensure seamless reimbursement operations. A key objective of this role is to contribute to the achievement of Reimbursement Team KPIs, including but not limited to authorization and claim resolution rates. This is a full-time, non-exempt position reporting to the Supervisor or Manager of Reimbursement, based in our Portsmouth, NH location. ESSENTIAL DUTIES AND RESPONSIBILITIES: Conduct timely insurance benefit verifications to determine patient eligibility and cost-share responsibilities for both new and existing patients. Ensure the responsible "bill-to" insurance party is set up correctly in each assigned account Submit authorization requests to insurance carriers and follow up via phone or insurance portals independently with limited supervision Interpret authorization denials and draft appeals, leveraging all available resources, independently Research and understand commercial payers' medical policies and guidelines for coverage Verify the presence and accuracy of authorizations and pricing agreements for all insured patients. Differentiate between contract and non-contract carriers, including identifying contacts for potential letter of agreement (LOA) negotiations. Escalate contracting implementation challenges and identify opportunities for process improvement. Collaborate cross-functionally with other departments to ensure timely and accurate reimbursement from insurance providers. Investigate and resolve all incorrect payments and escalate trends in change behavior as identified Submit and track the status of claim appeals for payment disputes Identify, report, and work to resolve the need for a claims project Communicate with key personnel within managed care organizations, such as nurse case managers, to streamline the reimbursement processing for patients Identify and escalate contracting implementation challenges and opportunities Identify and suggest solutions to authorization processing issues based on payer policies and/or behavior Perform additional duties and respond to shifting priorities as assigned by management. Identify new trends in authorization denials by payer. Independently follow-up on insurance authorization requests and claim status via phone and insurance website in a timely manner. QUALIFICATIONS/KNOWLEDGE: Bachelor's degree or equivalent experience preferred 3 - 5 years' experience in a reimbursement-related function, DME-specific experience preferred Readiness to take on additional responsibilities and seek successful outcomes Demonstrated excellence in meeting and exceeding customer expectations Maintain integrity and tenacity while working accounts Ability to effectively de-escalate and resolve difficult situations Proven written and verbal communication skills with internal and external customers Ability to work independently with limited supervision Ability to work efficiently and cooperatively in a fast-paced office setting Demonstrated knowledge of medical and insurance terminology required Demonstrated effectiveness in communicating with insurance companies about medical policies and contracts required In-depth knowledge of Microsoft Office and SAP preferred ABOUT NOVOCURE: Our vision Patient-forward: aspiring to make a difference in cancer. Our patient-forward mission Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy. Our patient-forward values - innovation - focus - drive - courage - trust - empathy Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email #LI-ER

Job Description About Us Naveris is a rapidly growing precision oncology diagnostics company on a mission to change the way HPV-driven cancers are detected, monitored, and managed. Our flagship test, NavDx , is a cutting-edge, blood-based Lab Developed Test (LDT) that detects circulating Tumor Tissue Modified Viral (TTMV )-HPV DNA. NavDx provides clinicians with earlier insights into recurrence, enabling more informed and personalized patient care and outcomes. Opportunity The Medical Records Specialist plays a critical role in ensuring the accuracy and integrity of laboratory and patient data. This position focuses on performing quality control reviews of data entered in Salesforce, verifying information across Test Requisition Forms and laboratory records, and collaborating cross-functionally to ensure compliance, operational excellence, and timely reporting. Job Responsibilities Enter, review, and maintain patient medical and insurance data in Laboratory Information Systems (LIS). Maintain policies and procedures for specimen processing and data entry tasks. Perform quality checks of data entered by the external data vendor, ensuring accuracy between TRFs and Salesforce records. Support the data entry vendor by monitoring their performance and accuracy. Identify and correct discrepancies in medical records, accounts, and documentation, collaborating closely with the Exception Handling and Resolution (EHR) department. Log and categorize data discrepancies using the internal error-tracking system. Contribute to continuous process improvement initiatives to streamline daily processes, reduce turnaround time, and enhance data quality. Participate in audits, performance reviews, and data validation projects. Assist in the generation and review of patient reports within the scope of the position. Determine specimen acceptability, consulting with the supervisor or Lab Director as needed, and taking appropriate action when necessary. Recognize unclear or ambiguous information presented on requisitions and follow appropriate corrective actions. Communicate effectively via written, verbal, face-to-face, telephone, and computer methods. Respect and maintain the confidentiality of information relative to clients and patients. Maintain strict adherence to CAP/CLIA, HIPAA, and company data security protocols. Requirements Bachelor's degree in Biology, Healthcare Administration, Health Information Management, or related field preferred. An associate's degree and a high school diploma are acceptable with relevant experience. Experience in a clinical, laboratory, or healthcare data environment preferred. Familiarity with Laboratory Information Systems (LIS) and platforms such as Salesforce and Tableau is preferred. Strong analytical and problem-solving skills with meticulous attention to detail. Excellent written and verbal communication abilities. Demonstrated ability to prioritize and manage tasks in a fast-paced environment. Working knowledge of HIPAA compliance and medical confidentiality. Compliance Responsibilities Health Insurance Portability and Accountability Act (HIPAA) is a federal law that describes the national standards to protect sensitive patient health information from being disclosed without the patient's consent or knowledge. All roles at Naveris require compliance with legal and regulatory requirements of HIPAA and acceptance and adherence to all policies and standards at Naveris. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete HIPAA training when joining the company. Why Naveris? In addition to our great team and advanced medical technology, we offer our employees competitive compensation, work/life balance, remote work opportunities, and more! Naveris is an Equal Opportunity Employer Naveris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We don't just accept differences - we celebrate and support them. We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Salary Range : $24.04 - $28.85 per hour Powered by JazzHR DowU8Ejoj2

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary: Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations, under minimal supervision. Performs administrative duties related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level). Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions: -Perform routine administrative and clerical duties relating to a clinical service or physician practice office. Make patient appointments and maintain appointment records. Assist callers with routine inquiries, and schedule appointments. Process patient billing forms and scan documents to patient medical record/LMR. -Acts as "Super User" for scheduling, registration and billing systems. Provides assistance and training to others in these areas. May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level. -Provides functional guidance to Office and Practice Assistants. -In conjunction with Supervisor oversees daily activities of practice staff. -May be required to accept co-payments. Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience office experience 3-5 years required Knowledge, Skills and Abilities - Strong technology and MS Office skills - Advanced Outlook, Word, Excel, PowerPoint Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. - Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. - Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively. - Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. - Managing one's own time and the time of others. - Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. - Ability to proofread and edit written documents. Additional Job Details (if applicable) Remote Type Hybrid Work Location 52 Second Avenue Pay Range $18.99 - $27.17/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description • Provide scientifically accurate and balanced responses to medical inquiries from customers about clinical products, investigational therapies and disease states. • Draft standard verbal responses (SVR) and standard letter bodies (SLB), with supervision, for clincal or drug products. • Provide training to new Medical Information staff, students and fellows. Job Responsibilities • Using Genzyme MI US approved on- and off-label standard responses, reply to customer inquiries regarding company's marketed products, investigational therapies and disease states. • Use the MI call-handling database to enter calls and responses, and generate response documents. • Create / revise SVR and SLB scripts, with supervision, for information regarding company's marketed products and/or products submitted for regulatory approval; implement and maintain these documents in the MI document repository. • Identify/archive current relevant literature utilizing the available medical literature databases (e.g.,In-house, MedLine, EmBase). Design and implement search strategies, with supervision, and conduct routine literature searches for creating responses. • Clarify unique inquiries, gather and organize information for custom responses and differentiate between relevant and non-relevant data. • Provide product / disease state/ database/ MI department training to new MI staff/students/fellows. • Collaborate with the Global MI team and contribute to therapeutic area meeting discussions. • Maintain training records and documentation of competence in current company's marketed products, departmental SOPs and MI software and databases. • Conduct end-of-day reviews of MI call-handling database cases. • Collaborate with other functional stakeholders (Commercial, Medical Affairs, Regulatory, Pharmacovigilance) on projects and processes (e.g., MRB, PRB, product dossiers, regulatory submissions). • Perform other duties as assigned Skills: • Ability to work independently and with a team is essential. • 1-2 years experience with word processing, spreadsheet and database applications and medical terminology. • Excellent communication skills required. Qualifications • Pharm D or BS in a health care field (pharmacy ideal) plus 1-2 years experience with drug / product information, clinical trials or the regulatory process. Additional Information For more information, Please contact Akriti Gupta ************** Morristown, NJ 07960

Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts. What you'll do: Responsibilities/Duties: * Daily scanning of all paperwork generated per protocols. * Retrieving and sorting superbills and other paperwork left after clinic. * Maintain fax log and ensure failed faxes are resent properly. * Send patient notes to other offices via secure email, faxing, etc. * Update and maintain referring physician hospital affiliation list in practice management system. * Deal with problems that come up as the day progresses/troubleshooting. * Back up for chart preparation and indexing clerk roles. * Any duties or projects as assigned by any Supervisor or Manager. * Requesting additional tasks during downtime.

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. You will: * Schedule: Monday-Friday 8:30am-5:00pm - Watertown, NY 13601 * Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. * Maintain confidentiality and security with all privileged information. * Maintain working knowledge of Company and facility software. * Adhere to the Company's and Customer facilities Code of Conduct and policies. * Inform manager of work, site difficulties, and/or fluctuating volumes. * Assist with additional work duties or responsibilities as evident or required. * Consistent application of medical privacy regulations to guard against unauthorized disclosure. * Responsible for managing patient health records. * Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. * Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. * Ensures medical records are assembled in standard order and are accurate and complete. * Creates digital images of paperwork to be stored in the electronic medical record. * Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. * Answering of inbound/outbound calls. * May assist with patient walk-ins. * May assist with administrative duties such as handling faxes, opening mail, and data entry. * Must meet productivity expectations as outlined at specific site. * May schedules pick-ups. * Other duties as assigned. What you will bring to the table: * High School Diploma or GED * Must be at least 18 years old. * Ability to commute between locations as needed. * Able to work overtime during peak seasons when required. * Basic computer proficiency. * Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. * Professional verbal and written communication skills in the English language. Bonus points if: * Experience in a healthcare environment. * Previous production/metric-based work experience. * In-person customer service experience. * Ability to build relationships with on-site clients and customers. * Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $16.50-$19.69 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Organize, maintain and disclose content considered part of the patient's electronic health record in accordance with healthcare requirements, professional practice standards, and state and federal regulations while ensuring confidentiality and security of patient information and protect patients' health information from unauthorized access and use. Responsibilities Release of Information * Prepares correspondence and records for the release of patient information following State and Federal Regulations. * Reviews health information requests and assures all requested information is retrieved and released. * Verifies that patient authorizations are completed and accurate meeting HIPAA regulations. * Processes subpoenas, court orders and all other requests for records. All legal requests including attorney requests are required to be reviewed by the RM/MR Manager or VP of Risk Management. * Coordinates health information retrieval as necessary. * Completes all requests for records as soon as possible but no later than 30 days from date of receipt. * Use ROI software tools to electronically record data for collection, storage, analysis, retrieval, and reporting. * Maintains knowledge of current HIPAA and release of information regulations. * Works with patients, medical staff, and other departments to provide patient information to enhance patient care. Medical Record Integrity * Organize and manage health information data using various applications and databases. * Ensure health information quality, accuracy, accessibility, and security in both paper and electronic systems. * Apply healthcare requirements to review health information for timeliness, completeness, accuracy, appropriateness, and compliance of healthcare data and patient health records. * Interact and/or educate other health care practitioners (including medical and nursing staff) to maintain complete and accurate health information and records. * Apply principles of information governance to health data and records. Additional Duties and Responsibilities * Responds to incoming calls and assists callers or directs to the appropriate staff in a courteous and professional manner. * Provides assistance, guidance, and direction t all visitors and callers in a professional manner. * Coordinates retrieval of health information from the electronic medical record and contracted offsite storage. * Coordinates offsite health information storage by identifying appropriate recrods for storage, manifesting and logging records, and labeling appropriately to identify destruction dates. * Assists other hospital departments with health information storage processes. * Assists other health information team members with responsibilities as needed. * Participates in departmental performance improvement initiatives. Qualifications * High school diploma or equivalent required * One year experience in a healthcare setting * Area of Interest:Secretarial/Clerical/Administrative * FTE/Hours per pay period:1.00 - 1.00 - 40 hrs/week * Shift:Day * Job ID:35438 Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more:Benefits | NLH Careers Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.

Overview Organize, maintain and disclose content considered part of the patient's electronic health record in accordance with healthcare requirements, professional practice standards, and state and federal regulations while ensuring confidentiality and security of patient information and protect patients' health information from unauthorized access and use. Responsibilities Release of Information Prepares correspondence and records for the release of patient information following State and Federal Regulations. Reviews health information requests and assures all requested information is retrieved and released. Verifies that patient authorizations are completed and accurate meeting HIPAA regulations. Processes subpoenas, court orders and all other requests for records. All legal requests including attorney requests are required to be reviewed by the RM/MR Manager or VP of Risk Management. Coordinates health information retrieval as necessary. Completes all requests for records as soon as possible but no later than 30 days from date of receipt. Use ROI software tools to electronically record data for collection, storage, analysis, retrieval, and reporting. Maintains knowledge of current HIPAA and release of information regulations. Works with patients, medical staff, and other departments to provide patient information to enhance patient care. Medical Record Integrity Organize and manage health information data using various applications and databases. Ensure health information quality, accuracy, accessibility, and security in both paper and electronic systems. Apply healthcare requirements to review health information for timeliness, completeness, accuracy, appropriateness, and compliance of healthcare data and patient health records. Interact and/or educate other health care practitioners (including medical and nursing staff) to maintain complete and accurate health information and records. Apply principles of information governance to health data and records. Additional Duties and Responsibilities Responds to incoming calls and assists callers or directs to the appropriate staff in a courteous and professional manner. Provides assistance, guidance, and direction t all visitors and callers in a professional manner. Coordinates retrieval of health information from the electronic medical record and contracted offsite storage. Coordinates offsite health information storage by identifying appropriate recrods for storage, manifesting and logging records, and labeling appropriately to identify destruction dates. Assists other hospital departments with health information storage processes. Assists other health information team members with responsibilities as needed. Participates in departmental performance improvement initiatives. Qualifications High school diploma or equivalent required One year experience in a healthcare setting We can recommend jobs specifically for you! Click here to get started.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary: Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions: Perform routine administrative and clerical duties relating to a clinical service or physician practice office. * Make patient appointments and maintain appointment records. * Greet and assist patients. * Answer telephones, assist callers with routine inquiries, and schedule appointments. * File materials in patient folders, and print appointment schedules. * Process patient billing forms and scan documents to patient medical record/LMR. * Call for patient medical records and laboratory test results. * Open and distribute unit mail or faxes. * Type forms, records, schedules, memos, etc., as directed. * May be required to accept co-payments. * Handles, screens and/or takes messages related to prior authorizations, * provider questions, prescription refills, and test results. * Acts as "Super User" for scheduling, registration and billing systems. * Provides assistance and training to others in these areas. * May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Experience office experience 2-3 years required Knowledge, Skills and Abilities * Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. * Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. * Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. * Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. * Managing one's own time and the time of others. * Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. Additional Job Details (if applicable) Remote Type Hybrid Work Location 52 Second Avenue Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

About Us Naveris is a rapidly growing precision oncology diagnostics company on a mission to change the way HPV-driven cancers are detected, monitored, and managed. Our flagship test, NavDx , is a cutting-edge, blood-based Lab Developed Test (LDT) that detects circulating Tumor Tissue Modified Viral (TTMV )-HPV DNA. NavDx provides clinicians with earlier insights into recurrence, enabling more informed and personalized patient care and outcomes. Opportunity The Medical Records Specialist plays a critical role in ensuring the accuracy and integrity of laboratory and patient data. This position focuses on performing quality control reviews of data entered in Salesforce, verifying information across Test Requisition Forms and laboratory records, and collaborating cross-functionally to ensure compliance, operational excellence, and timely reporting. Job Responsibilities Enter, review, and maintain patient medical and insurance data in Laboratory Information Systems (LIS). Maintain policies and procedures for specimen processing and data entry tasks. Perform quality checks of data entered by the external data vendor, ensuring accuracy between TRFs and Salesforce records. Support the data entry vendor by monitoring their performance and accuracy. Identify and correct discrepancies in medical records, accounts, and documentation, collaborating closely with the Exception Handling and Resolution (EHR) department. Log and categorize data discrepancies using the internal error-tracking system. Contribute to continuous process improvement initiatives to streamline daily processes, reduce turnaround time, and enhance data quality. Participate in audits, performance reviews, and data validation projects. Assist in the generation and review of patient reports within the scope of the position. Determine specimen acceptability, consulting with the supervisor or Lab Director as needed, and taking appropriate action when necessary. Recognize unclear or ambiguous information presented on requisitions and follow appropriate corrective actions. Communicate effectively via written, verbal, face-to-face, telephone, and computer methods. Respect and maintain the confidentiality of information relative to clients and patients. Maintain strict adherence to CAP/CLIA, HIPAA, and company data security protocols. Requirements Bachelor's degree in Biology, Healthcare Administration, Health Information Management, or related field preferred. An associate's degree and a high school diploma are acceptable with relevant experience. Experience in a clinical, laboratory, or healthcare data environment preferred. Familiarity with Laboratory Information Systems (LIS) and platforms such as Salesforce and Tableau is preferred. Strong analytical and problem-solving skills with meticulous attention to detail. Excellent written and verbal communication abilities. Demonstrated ability to prioritize and manage tasks in a fast-paced environment. Working knowledge of HIPAA compliance and medical confidentiality. Compliance Responsibilities Health Insurance Portability and Accountability Act (HIPAA) is a federal law that describes the national standards to protect sensitive patient health information from being disclosed without the patient's consent or knowledge. All roles at Naveris require compliance with legal and regulatory requirements of HIPAA and acceptance and adherence to all policies and standards at Naveris. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete HIPAA training when joining the company. Why Naveris? In addition to our great team and advanced medical technology, we offer our employees competitive compensation, work/life balance, remote work opportunities, and more! Naveris is an Equal Opportunity Employer Naveris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We don't just accept differences - we celebrate and support them. We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Salary Range : $24.04 - $28.85 per hour

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. MGH Cancer Center at Newton-Wellesley Hospital Join a compassionate and collaborative team at the MGH Cancer Center at Newton-Wellesley Hospital, where your work directly supports patients and providers in delivering exceptional care. As a Patient Services Coordinator III, you'll play a vital role in ensuring smooth and efficient clinic operations. This position offers a dynamic and rewarding experience for someone who thrives in a fast-paced healthcare environment. Job Summary GENERAL SUMMARY/ OVERVIEW STATEMENT: Under the direction of the Practice Manager, the Patient Services Coordinator III provides complex patient scheduling support in a high-volume outpatient ambulatory care setting. PRINCIPAL DUTIES AND RESPONSIBILITIES: - Schedules initial, follow-up, and multi-disciplinary (with multiple providers) patient visits - Coordinates and maintains providers' master clinical schedules - Submits referrals for specialty appointment requests - Obtains intake information from patient and referring physician's offices. - Schedules Radiology tests - Orders and obtains scans for clinical sessions, pathology reports/slides, x-rays, x-ray reports and lab results. - Schedules infusion related services utilizing OptIn scheduling support system - Triages and manages high volume of patient telephone calls, utilizing superb customer service skills. - Maintains confidentiality and privacy, which is consistent with HIPAA guidelines. - Provides cross coverage for other practice staff members for absences, vacations, etc. and during variations in workflow, as needed - Performs other duties as assigned Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Experience -Office experience 3-5 years required Knowledge, Skills and Abilities - Strong technology and MS Office skills - Advanced Outlook, Word, Excel, PowerPoint Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. - Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. - Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. - Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. - Managing one's own time and the time of others. - Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. - Ability to proofread and edit written documents. Additional Job Details (if applicable) Remote Type Onsite Work Location 2014 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.99 - $27.17/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts. What you'll do: Responsibilities/Duties: Daily scanning of all paperwork generated per protocols. Retrieving and sorting superbills and other paperwork left after clinic. Maintain fax log and ensure failed faxes are resent properly. Send patient notes to other offices via secure email, faxing, etc. Update and maintain referring physician hospital affiliation list in practice management system. Deal with problems that come up as the day progresses/troubleshooting. Back up for chart preparation and indexing clerk roles. Any duties or projects as assigned by any Supervisor or Manager. Requesting additional tasks during downtime. Qualifications Who you are: Qualifications: High school diploma or equivalent experience. One-year medical office experience. Familiarity with HIPAA, insurance regulations, policies, procedures and other regulatory policies. Knowledge of common safety hazards and precautions to establish a safe working environment. Medical office procedures, policies, practices and medical terminology, telephone protocol and professional etiquette. Familiarity with electronic medical systems is a plus, including Athena/Centricity, and Medi-Tech. Ability to interpret, adapt and apply guidelines and procedures. Develop and maintain effective and professional working relationships with patients, medical staff, coworkers and the public by displaying sympathy, tact and understanding. Must be a team player with a positive attitude, adjust to various personalities, work with a diverse population, demonstrating patience and professionalism. Promotes teamwork through collaboration. Represents the clinic in a professional manner. Able to maintain strict confidentiality on all patient issues. Excellent verbal and written communication skills. What we offer: Excellent growth and advancement opportunities Dynamic environment Access to a diverse network of practitioners Broad infrastructure of tools and programs to enhance the employee experience Competitive Compensation Generous PTO Benefits package: health, dental, vision, 401(k), etc. We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”). The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc.

Overview Organize, maintain and disclose content considered part of the patient's electronic health record in accordance with healthcare requirements, professional practice standards, and state and federal regulations while ensuring confidentiality and security of patient information and protect patients' health information from unauthorized access and use. Responsibilities Release of Information Prepares correspondence and records for the release of patient information following State and Federal Regulations. Reviews health information requests and assures all requested information is retrieved and released. Verifies that patient authorizations are completed and accurate meeting HIPAA regulations. Processes subpoenas, court orders and all other requests for records. All legal requests including attorney requests are required to be reviewed by the RM/MR Manager or VP of Risk Management. Coordinates health information retrieval as necessary. Completes all requests for records as soon as possible but no later than 30 days from date of receipt. Use ROI software tools to electronically record data for collection, storage, analysis, retrieval, and reporting. Maintains knowledge of current HIPAA and release of information regulations. Works with patients, medical staff, and other departments to provide patient information to enhance patient care. Medical Record Integrity Organize and manage health information data using various applications and databases. Ensure health information quality, accuracy, accessibility, and security in both paper and electronic systems. Apply healthcare requirements to review health information for timeliness, completeness, accuracy, appropriateness, and compliance of healthcare data and patient health records. Interact and/or educate other health care practitioners (including medical and nursing staff) to maintain complete and accurate health information and records. Apply principles of information governance to health data and records. Additional Duties and Responsibilities Responds to incoming calls and assists callers or directs to the appropriate staff in a courteous and professional manner. Provides assistance, guidance, and direction t all visitors and callers in a professional manner. Coordinates retrieval of health information from the electronic medical record and contracted offsite storage. Coordinates offsite health information storage by identifying appropriate recrods for storage, manifesting and logging records, and labeling appropriately to identify destruction dates. Assists other hospital departments with health information storage processes. Assists other health information team members with responsibilities as needed. Participates in departmental performance improvement initiatives. Qualifications High school diploma or equivalent required One year experience in a healthcare setting

Responsible for processing requests for health information (medical records) in a timely manner, ensuring accuracy in the release of records, and providing customers with the highest quality product and service. Specialist must at all times safeguard the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information, and that all releases of information are in compliance with the request, authorization, company policy, and HIPAA regulations. Responsibilities Receives and responds to incoming requests for health information. Assists patients, processes mail, responds to telephone and e-mail inquiries, and retrieves facsimile (fax) inquiries in a timely and professional manner. Provides excellent customer service to both internal and external customers. Date stamps all requests and highlights pertinent data to facilitate processing. Validates requests and authorizations for release of information according to company procedures and HIPAA regulations. Documents requests and updates their status in the electronic tracking system as required by established procedures. Ensures that requests and authorizations are scanned into the electronic health record system. Completes release of information requests accurately and correctly, according to the content of the requests, company procedures and established standards of quality and productivity. Performs quality checks on all work to assure confidentiality, accuracy of the release of information, and proper invoicing. Organizes workload and prioritizes work tasks to meet management's production goals. Maintains working knowledge of the current state and federal laws and regulations related to patient privacy, as well as facility policies and procedures in regards to release of information. Performs other duties as required or assigned. Qualifications High school diploma or equivalent. Familiarity with all aspects of medical records, including electronic medical records. Knowledge of medical terminology and/or coding desired Excellent communication (both written and verbal), interpersonal and organization skills. The ability to work as a team and the capability to use sound judgment in decision-making. Required Licensure/Certifications None We can recommend jobs specifically for you! Click here to get started.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. 24 hours - Wednesday-Friday 8:30am -5:00pm Job Summary The Patient Services Coordinator II, under general supervision, provides administrative support to health care providers in a high-volume ambulatory setting, functioning as the primary interface between the patient and the providers. The emphasis is placed on the ability to organize priorities, complete tasks, manage confidential patient information, schedule patient appointments, diagnostic testing, referrals and other managed care related issues. Serves as an overall resource person for support staff. Qualifications Responsibilities: * Performs all check-in and -out functions, as outlined by the MGH/MGPO Front Desk Standards of Operations. * Submit prior authorizations to insurance company for medication and formula requests. * Provides support and information to providers to problem solve and manage complex administrative patient issues * Understands all HMO, Managed Care and other Third Party Insurers. Functions as a resource for patients around managed care plans, insurance and referral issues. * Understands financial services and self-pay resources and provides patients with information as needed. * Triages and manages more complex telephone calls, utilizing courteous customer service skills. * Maintains confidentiality and privacy, which is consistent with HIPAA guidelines. * Completely performs and is a resource to other team members in all revenue enhancement activities, including but not limited to registration verification, co-payment collection. * Schedules patient appointments for specialty visits and diagnostic testing, as required. Coordinates the scheduling of diagnostic testing. * Provides cross coverage for other Practice staff members for absences, vacations, etc. and during variations in workflow, as needed * Assists with training and orientation of new staff, where applicable. * Performs all other related tasks which would facilitate the flow of patients through the practice, or which would enhance the quality of service to patients. * Works on special projects as directed. QUALIFICATIONS: * High school Diploma required * Associate's degree in Secretarial Science/Business, or a Secretarial Training Certificate Program desirable * Minimum of 3 years secretarial experience or equivalent in a medical or health care related setting Skills/Abilities/Competencies: * Knowledge of computer skills necessary to use appropriate modules of Epic, electronic medical record modules, and Microsoft Office products. * Good command of the English language, including medical terminology * Exceptional organizational skills, flexibility to manage multiple tasks and the accurate attentive to details. * Ability to work independently or within a team environment * Excellent and effective interpersonal and communication skills Additional Job Details (if applicable) Additional_Job_Description Remote Type Onsite Work Location 52 Second Avenue Scheduled Weekly Hours 24 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary This position is located at Newton-Wellesley Hospital, but under Mass General Hospital employment. GENERAL SUMMARY/ OVERVIEW STATEMENT: Under the direction of the Practice Manager, the Patient Services Coordinator III provides complex patient scheduling support in a high-volume outpatient ambulatory care setting. PRINCIPAL DUTIES AND RESPONSIBILITIES: - Schedules initial, follow-up, and multi-disciplinary (with multiple providers) patient visits - Coordinates and maintains providers' master clinical schedules - Submits referrals for specialty appointment requests - Obtains intake information from patient and referring physician's offices. - Schedules Radiology tests - Orders and obtains scans for clinical sessions, pathology reports/slides, x-rays, x-ray reports and lab results. - Schedules infusion related services utilizing OptIn scheduling support system - Triages and manages high volume of patient telephone calls, utilizing superb customer service skills. - Maintains confidentiality and privacy, which is consistent with HIPAA guidelines. - Provides cross coverage for other practice staff members for absences, vacations, etc. and during variations in workflow, as needed - Performs other duties as assigned Qualifications High school diploma required, Bachelors preferred Additional Job Details (if applicable) Additional Job Description Remote Type Onsite Work Location 2014 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.99 - $27.17/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts. What you'll do: Responsibilities/Duties: * Daily scanning of all paperwork generated per protocols. * Retrieving and sorting superbills and other paperwork left after clinic. * Maintain fax log and ensure failed faxes are resent properly. * Send patient notes to other offices via secure email, faxing, etc. * Update and maintain referring physician hospital affiliation list in practice management system. * Deal with problems that come up as the day progresses/troubleshooting. * Back up for chart preparation and indexing clerk roles. * Any duties or projects as assigned by any Supervisor or Manager. * Requesting additional tasks during downtime.

Responsible for processing requests for health information (medical records) in a timely manner, ensuring accuracy in the release of records, and providing customers with the highest quality product and service. Specialist must at all times safeguard the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information, and that all releases of information are in compliance with the request, authorization, company policy, and HIPAA regulations. Responsibilities Receives and responds to incoming requests for health information. Assists patients, processes mail, responds to telephone and e-mail inquiries, and retrieves facsimile (fax) inquiries in a timely and professional manner. Provides excellent customer service to both internal and external customers. Date stamps all requests and highlights pertinent data to facilitate processing. Validates requests and authorizations for release of information according to company procedures and HIPAA regulations. Documents requests and updates their status in the electronic tracking system as required by established procedures. Ensures that requests and authorizations are scanned into the electronic health record system. Completes release of information requests accurately and correctly, according to the content of the requests, company procedures and established standards of quality and productivity. Performs quality checks on all work to assure confidentiality, accuracy of the release of information, and proper invoicing. Organizes workload and prioritizes work tasks to meet management's production goals. Maintains working knowledge of the current state and federal laws and regulations related to patient privacy, as well as facility policies and procedures in regards to release of information. Performs other duties as required or assigned. Qualifications High school diploma or equivalent. Familiarity with all aspects of medical records, including electronic medical records. Knowledge of medical terminology and/or coding desired Excellent communication (both written and verbal), interpersonal and organization skills. The ability to work as a team and the capability to use sound judgment in decision-making. Required Licensure/Certifications None

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. MGH Cancer Center at Newton-Wellesley Hospital Join a compassionate and collaborative team at the MGH Cancer Center at Newton-Wellesley Hospital, where your work directly supports patients and providers in delivering exceptional care. As a Patient Services Coordinator III, you'll play a vital role in ensuring smooth and efficient clinic operations. This position offers a dynamic and rewarding experience for someone who thrives in a fast-paced healthcare environment. Job Summary GENERAL SUMMARY/ OVERVIEW STATEMENT: Under the direction of the Practice Manager, the Patient Services Coordinator III provides complex patient scheduling support in a high-volume outpatient ambulatory care setting. PRINCIPAL DUTIES AND RESPONSIBILITIES: * Schedules initial, follow-up, and multi-disciplinary (with multiple providers) patient visits * Coordinates and maintains providers' master clinical schedules - Submits referrals for specialty appointment requests * Obtains intake information from patient and referring physician's offices. - Schedules Radiology tests * Orders and obtains scans for clinical sessions, pathology reports/slides, x-rays, x-ray reports and lab results. * Schedules infusion related services utilizing OptIn scheduling support system - Triages and manages high volume of patient telephone calls, utilizing superb customer service skills. * Maintains confidentiality and privacy, which is consistent with HIPAA guidelines. * Provides cross coverage for other practice staff members for absences, vacations, etc. and during variations in workflow, as needed * Performs other duties as assigned Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Experience * Office experience 3-5 years required Knowledge, Skills and Abilities * Strong technology and MS Office skills - Advanced Outlook, Word, Excel, PowerPoint Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. * Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. * Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. * Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. * Managing one's own time and the time of others. * Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. * Ability to proofread and edit written documents. Additional Job Details (if applicable) Remote Type Onsite Work Location 2014 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.99 - $27.17/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.