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Network assistant vs information technology/support technician

The differences between network assistants and information technology/support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network assistant and an information technology/support technician. Additionally, an information technology/support technician has an average salary of $45,591, which is higher than the $33,392 average annual salary of a network assistant.

The top three skills for a network assistant include switches, network operations and technical support. The most important skills for an information technology/support technician are customer service, troubleshoot, and computer system.

Network assistant vs information technology/support technician overview

Network AssistantInformation Technology/Support Technician
Yearly salary$33,392$45,591
Hourly rate$16.05$21.92
Growth rate5%10%
Number of jobs49,513161,748
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 51%
Average age4342
Years of experience22

Network assistant vs information technology/support technician salary

Network assistants and information technology/support technicians have different pay scales, as shown below.

Network AssistantInformation Technology/Support Technician
Average salary$33,392$45,591
Salary rangeBetween $20,000 And $54,000Between $31,000 And $66,000
Highest paying City-San Francisco, CA
Highest paying state-Pennsylvania
Best paying company-Microsoft
Best paying industry-Technology

Differences between network assistant and information technology/support technician education

There are a few differences between a network assistant and an information technology/support technician in terms of educational background:

Network AssistantInformation Technology/Support Technician
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 51%
Most common majorComputer ScienceComputer Science
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Network assistant vs information technology/support technician demographics

Here are the differences between network assistants' and information technology/support technicians' demographics:

Network AssistantInformation Technology/Support Technician
Average age4342
Gender ratioMale, 70.2% Female, 29.8%Male, 85.4% Female, 14.6%
Race ratioBlack or African American, 8.2% Unknown, 5.0% Hispanic or Latino, 11.9% Asian, 12.8% White, 61.7% American Indian and Alaska Native, 0.3%Black or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 13.2% White, 54.6% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between network assistant and information technology/support technician duties and responsibilities

Network assistant example responsibilities.

  • Manage LAN, including Internet connectivity, TCP/IP settings and VPN.
  • Manage centralize server network access and updates and install VOIP phones for corporate office.
  • Experience managing the day-to-day operations of telecommunication services utilize by Astra Zeneca.
  • Configure, install, and connect Compaq computers to the production line Ethernet LAN using TCP/IP protocol.
  • Observe DHCP problem and solution ideas.
  • file system, DNS and camera system.
  • Show more

Information technology/support technician example responsibilities.

  • Manage DHCP entries, assign and reserve IP addresses for different sites and locations.
  • Manage companies ShoreTel VoIP telephone system.
  • Manage and maintain network peripherals including printers, workstations and network connections.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Furnish technical assistance with VoIP system maintenance.
  • Use SCCM to remotely support and install software allowing for a reduction in troubleshooting times.
  • Show more

Network assistant vs information technology/support technician skills

Common network assistant skills
  • Switches, 11%
  • Network Operations, 9%
  • Technical Support, 9%
  • Desk Support, 6%
  • Network Problems, 4%
  • Network Issues, 4%
Common information technology/support technician skills
  • Customer Service, 12%
  • Troubleshoot, 9%
  • Computer System, 6%
  • Desk Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 3%

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