Network assistant vs network support technician

The differences between network assistants and network support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network assistant and a network support technician. Additionally, a network support technician has an average salary of $48,622, which is higher than the $33,392 average annual salary of a network assistant.

The top three skills for a network assistant include switches, network operations and technical support. The most important skills for a network support technician are troubleshoot, technical support, and customer service.

Network assistant vs network support technician overview

	Network Assistant	Network Support Technician
Yearly salary	$33,392	$48,622
Hourly rate	$16.05	$23.38
Growth rate	5%	5%
Number of jobs	49,513	120,245
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 50%
Average age	43	43
Years of experience	2	2

Network assistant vs network support technician salary

Network assistants and network support technicians have different pay scales, as shown below.

	Network Assistant	Network Support Technician
Average salary	$33,392	$48,622
Salary range	Between $20,000 And $54,000	Between $38,000 And $61,000
Highest paying City	-	Troy, NY
Highest paying state	-	Rhode Island
Best paying company	-	Microsoft
Best paying industry	-	Technology

Differences between network assistant and network support technician education

There are a few differences between a network assistant and a network support technician in terms of educational background:

	Network Assistant	Network Support Technician
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 50%
Most common major	Computer Science	Computer Science
Most common college	University of Pennsylvania	University of Pennsylvania

Network assistant vs network support technician demographics

Here are the differences between network assistants' and network support technicians' demographics:

	Network Assistant	Network Support Technician
Average age	43	43
Gender ratio	Male, 70.2% Female, 29.8%	Male, 89.3% Female, 10.7%
Race ratio	Black or African American, 8.2% Unknown, 5.0% Hispanic or Latino, 11.9% Asian, 12.8% White, 61.7% American Indian and Alaska Native, 0.3%	Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 8.7% White, 64.1% American Indian and Alaska Native, 0.3%
LGBT Percentage	9%	9%

Differences between network assistant and network support technician duties and responsibilities

Network assistant example responsibilities.

Manage LAN, including Internet connectivity, TCP/IP settings and VPN.
Manage centralize server network access and updates and install VOIP phones for corporate office.
Experience managing the day-to-day operations of telecommunication services utilize by Astra Zeneca.
Configure, install, and connect Compaq computers to the production line Ethernet LAN using TCP/IP protocol.
Observe DHCP problem and solution ideas.
file system, DNS and camera system.

Network support technician example responsibilities.

Assist in managing Nortel CS1000 phone system.
Manage a technician scheduling system base on Linux.
Manage SQL database moves, updates, backups, for end users ,.
Manage circuit provisioning, customer contact, order tracking, IP allocation and task management databases.
Manage all VoIP technology and phone configuration.
Manage security solutions, including firewall, anti-virus, and intrusion detection systems.

Network assistant vs network support technician skills

Common network assistant skills

Switches, 11%
Network Operations, 9%
Technical Support, 9%
Desk Support, 6%
Network Problems, 4%
Network Issues, 4%

Common network support technician skills

Troubleshoot, 9%
Technical Support, 6%
Customer Service, 6%
Network Support, 6%
Switches, 5%
Desk Support, 4%

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Network Assistant vs Network Support Technician

Updated January 8, 2025

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