Post job

Network assistant vs technical support assistant

The differences between network assistants and technical support assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network assistant and a technical support assistant. Additionally, a technical support assistant has an average salary of $44,005, which is higher than the $33,392 average annual salary of a network assistant.

The top three skills for a network assistant include switches, network operations and technical support. The most important skills for a technical support assistant are troubleshoot, phone calls, and data entry.

Network assistant vs technical support assistant overview

Network AssistantTechnical Support Assistant
Yearly salary$33,392$44,005
Hourly rate$16.05$21.16
Growth rate5%10%
Number of jobs49,513153,404
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 54%
Average age4342
Years of experience22

Network assistant vs technical support assistant salary

Network assistants and technical support assistants have different pay scales, as shown below.

Network AssistantTechnical Support Assistant
Average salary$33,392$44,005
Salary rangeBetween $20,000 And $54,000Between $30,000 And $64,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Autodesk
Best paying industry-Technology

Differences between network assistant and technical support assistant education

There are a few differences between a network assistant and a technical support assistant in terms of educational background:

Network AssistantTechnical Support Assistant
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 54%
Most common majorComputer ScienceBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Network assistant vs technical support assistant demographics

Here are the differences between network assistants' and technical support assistants' demographics:

Network AssistantTechnical Support Assistant
Average age4342
Gender ratioMale, 70.2% Female, 29.8%Male, 61.8% Female, 38.2%
Race ratioBlack or African American, 8.2% Unknown, 5.0% Hispanic or Latino, 11.9% Asian, 12.8% White, 61.7% American Indian and Alaska Native, 0.3%Black or African American, 11.3% Unknown, 5.3% Hispanic or Latino, 14.6% Asian, 14.4% White, 54.1% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between network assistant and technical support assistant duties and responsibilities

Network assistant example responsibilities.

  • Manage LAN, including Internet connectivity, TCP/IP settings and VPN.
  • Manage centralize server network access and updates and install VOIP phones for corporate office.
  • Experience managing the day-to-day operations of telecommunication services utilize by Astra Zeneca.
  • Configure, install, and connect Compaq computers to the production line Ethernet LAN using TCP/IP protocol.
  • Observe DHCP problem and solution ideas.
  • file system, DNS and camera system.
  • Show more

Technical support assistant example responsibilities.

  • Design, implement, manage and document network security configurations for firewalls.
  • Train on system networking and troubleshoot, upgrading software, computer imaging and operating system installation.
  • Monitor satellite feed equipment; identify potential problems; troubleshoot possible solutions for maintaining continuous network satellite feed.
  • Contact appropriate agencies for patients who present with potential domestic issues, while upholding company privacy policies and patient confidentiality.
  • Create Javascript query modules to aggregate twitter feeds onto the website.
  • Enhance internal web applications functionality and usability using JavaScript (jQuery).

Network assistant vs technical support assistant skills

Common network assistant skills
  • Switches, 11%
  • Network Operations, 9%
  • Technical Support, 9%
  • Desk Support, 6%
  • Network Problems, 4%
  • Network Issues, 4%
Common technical support assistant skills
  • Troubleshoot, 13%
  • Phone Calls, 9%
  • Data Entry, 8%
  • Network Printers, 5%
  • Desk Support, 4%
  • Computer System, 4%

Browse computer and mathematical jobs