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Network technician vs noc technician

The differences between network technicians and noc technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network technician and a noc technician. Additionally, a network technician has an average salary of $68,938, which is higher than the $45,884 average annual salary of a noc technician.

The top three skills for a network technician include customer service, switches and troubleshoot. The most important skills for a noc technician are customer service, troubleshoot, and network operations.

Network technician vs noc technician overview

Network TechnicianNOC Technician
Yearly salary$68,938$45,884
Hourly rate$33.14$22.06
Growth rate5%5%
Number of jobs79,71248,270
Job satisfaction5-
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 50%
Average age4343
Years of experience22

What does a network technician do?

A network technician is responsible for system malfunction diagnosis and troubleshooting operations. Network technicians duties' include repairing damaged system components, analyzing computer systems and blueprints, installing network connections, and upgrading accessories for efficient operations. Other duties include assisting customers with technical issues, ensuring computer systems' privacy, creating documents of network issues and resolutions, and suggesting alternative equipment for network backups. A network technician must have a broad knowledge of the technology industry and mechanical processes, plus the ability to work under pressure with minimal supervision.

What does a noc technician do?

A NOC (Network Operations Center) technician is responsible for providing the highest customer service by resolving the customers' technical and network issues that affect the performance and stability of the systems operations. NOC technicians diagnose system failures and create support tickets for immediate troubleshooting. They also assist the system engineers in upgrading the network infrastructure and configuration to prevent system downtimes and operational delays. A NOC technician must have excellent communication and organizational skills, especially in identifying technical solutions and achieve the best customer satisfaction for system services.

Network technician vs noc technician salary

Network technicians and noc technicians have different pay scales, as shown below.

Network TechnicianNOC Technician
Average salary$68,938$45,884
Salary rangeBetween $51,000 And $92,000Between $31,000 And $67,000
Highest paying CityUrban Honolulu, HIWashington, DC
Highest paying stateHawaiiMaryland
Best paying companyAppleDuquesne Light Company
Best paying industryFinanceProfessional

Differences between network technician and noc technician education

There are a few differences between a network technician and a noc technician in terms of educational background:

Network TechnicianNOC Technician
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 50%
Most common majorComputer ScienceComputer Information Systems
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Network technician vs noc technician demographics

Here are the differences between network technicians' and noc technicians' demographics:

Network TechnicianNOC Technician
Average age4343
Gender ratioMale, 87.3% Female, 12.7%Male, 88.5% Female, 11.5%
Race ratioBlack or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 12.6% Asian, 9.4% White, 63.8% American Indian and Alaska Native, 0.3%Black or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 12.9% Asian, 8.7% White, 63.7% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between network technician and noc technician duties and responsibilities

Network technician example responsibilities.

  • Install and manage DHCP servers including setting up DHCP scopes, enabling DHCP clients, viewing and managing active leases.
  • Manage city wide IIS deployment.
  • Manage Virtualization system, using ESX server/client.
  • Install, configure and manage Symantec Antivirus on all network computers
  • Use Symantec BackupExec to manage and maintain all server backups and file restorations.
  • Manage company Cisco series routers, switches, and ASA firewall integrate into MPLS network.
  • Show more

Noc technician example responsibilities.

  • Manage troubleshooting for user side computer and Novell problems.
  • Manage windows server network configuration, disks and storage access requests.
  • Manage and administer VPNs using PPTP and GRE tunneling with TACLANE and FASTLANE encryption.
  • Install, setup, configure, manage and maintain desktop, laptop, and server equipment for multiple clients.
  • Manage core-network including all Cisco infrastructure elements including firewalls and perimeter routers.
  • Engineer and manage creation of co-registration Java modules for integration with Akamai streaming servers.
  • Show more

Network technician vs noc technician skills

Common network technician skills
  • Customer Service, 9%
  • Switches, 6%
  • Troubleshoot, 6%
  • Routers, 4%
  • Lan Wan, 3%
  • Lan, 3%
Common noc technician skills
  • Customer Service, 10%
  • Troubleshoot, 9%
  • Network Operations, 5%
  • Switches, 5%
  • Technical Support, 4%
  • Routers, 4%

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