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The differences between noc analysts and desktop support analysts can be seen in a few details. Each job has different responsibilities and duties. Additionally, a noc analyst has an average salary of $54,953, which is higher than the $48,674 average annual salary of a desktop support analyst.
The top three skills for a noc analyst include servers, network operations and troubleshoot. The most important skills for a desktop support analyst are desktop support, customer service, and computer system.
| NOC Analyst | Desktop Support Analyst | |
| Yearly salary | $54,953 | $48,674 |
| Hourly rate | $26.42 | $23.40 |
| Growth rate | 5% | 10% |
| Number of jobs | 36,258 | 99,621 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 50% |
| Average age | 45 | 42 |
| Years of experience | - | 2 |
A Network Operation Center (NOC) analyst works on ensuring the stability and working order of all network connections used in a company. The position is essential for companies that require fast-paced communication in both internal and external affairs. Companies like customer support centers, online services, and the like require someone who will inspect, monitor, troubleshoot, and upgrade all vital network and IP connections used in a company. A network operation center analyst should be highly knowledgeable in network engineering and relative fields of study.
A desktop support analyst's role is to develop strategies and systems to improve and coordinate desktop support efforts. Their responsibilities revolve around testing and modifying existing networks and systems, providing corrective measures on issues and concerns, performing regular inspections, troubleshooting, and maintaining inventories on software, hardware, and other applications. Furthermore, as a desktop support analyst, it is essential to respond to calls and correspondence from clients, all while adhering to the policies and regulations of the company.
Noc analysts and desktop support analysts have different pay scales, as shown below.
| NOC Analyst | Desktop Support Analyst | |
| Average salary | $54,953 | $48,674 |
| Salary range | Between $41,000 And $72,000 | Between $36,000 And $65,000 |
| Highest paying City | Washington, DC | New York, NY |
| Highest paying state | Idaho | New York |
| Best paying company | Motorola Solutions | Cambridge Associates |
| Best paying industry | Technology | Finance |
There are a few differences between a noc analyst and a desktop support analyst in terms of educational background:
| NOC Analyst | Desktop Support Analyst | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 50% |
| Most common major | Business | Computer Science |
| Most common college | University of Pennsylvania | Massachusetts Institute of Technology |
Here are the differences between noc analysts' and desktop support analysts' demographics:
| NOC Analyst | Desktop Support Analyst | |
| Average age | 45 | 42 |
| Gender ratio | Male, 87.3% Female, 12.7% | Male, 87.9% Female, 12.1% |
| Race ratio | Black or African American, 10.2% Unknown, 4.5% Hispanic or Latino, 14.3% Asian, 10.2% White, 60.5% American Indian and Alaska Native, 0.3% | Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 12.3% White, 54.7% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 7% | 11% |