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Noc analyst vs network support technician

The differences between noc analysts and network support technicians can be seen in a few details. Each job has different responsibilities and duties. Additionally, a noc analyst has an average salary of $54,953, which is higher than the $48,622 average annual salary of a network support technician.

The top three skills for a noc analyst include servers, network operations and troubleshoot. The most important skills for a network support technician are troubleshoot, technical support, and customer service.

Noc analyst vs network support technician overview

NOC AnalystNetwork Support Technician
Yearly salary$54,953$48,622
Hourly rate$26.42$23.38
Growth rate5%5%
Number of jobs36,258120,245
Job satisfaction-5
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 50%
Average age4543
Years of experience-2

What does a noc analyst do?

A Network Operation Center (NOC) analyst works on ensuring the stability and working order of all network connections used in a company. The position is essential for companies that require fast-paced communication in both internal and external affairs. Companies like customer support centers, online services, and the like require someone who will inspect, monitor, troubleshoot, and upgrade all vital network and IP connections used in a company. A network operation center analyst should be highly knowledgeable in network engineering and relative fields of study.

What does a network support technician do?

A network support technician specializes in optimizing a company's information technology (IT) networks for a smooth and efficient workflow. Their responsibilities revolve around addressing issues and concerns, troubleshooting, installing systems, executing upgrades, conducting diagnostic tests, and performing corrective measures as needed. They must also coordinate with staff in developing new IT systems, evaluate existing networks for areas needing improvement, and develop protocols while adhering to the company's policies and regulations. Furthermore, as a network support technician, it is essential to maintain regular network maintenance checks to ensure the security and safety of company data.

Noc analyst vs network support technician salary

Noc analysts and network support technicians have different pay scales, as shown below.

NOC AnalystNetwork Support Technician
Average salary$54,953$48,622
Salary rangeBetween $41,000 And $72,000Between $38,000 And $61,000
Highest paying CityWashington, DCTroy, NY
Highest paying stateIdahoRhode Island
Best paying companyMotorola SolutionsMicrosoft
Best paying industryTechnologyTechnology

Differences between noc analyst and network support technician education

There are a few differences between a noc analyst and a network support technician in terms of educational background:

NOC AnalystNetwork Support Technician
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 50%
Most common majorBusinessComputer Science
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Noc analyst vs network support technician demographics

Here are the differences between noc analysts' and network support technicians' demographics:

NOC AnalystNetwork Support Technician
Average age4543
Gender ratioMale, 87.3% Female, 12.7%Male, 89.3% Female, 10.7%
Race ratioBlack or African American, 10.2% Unknown, 4.5% Hispanic or Latino, 14.3% Asian, 10.2% White, 60.5% American Indian and Alaska Native, 0.3%Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 8.7% White, 64.1% American Indian and Alaska Native, 0.3%
LGBT Percentage7%9%

Differences between noc analyst and network support technician duties and responsibilities

Noc analyst example responsibilities.

  • Manage wireless controllers, mass bulk moves and capacity management in a Unix environment.
  • Accomplish professional recruit to troubleshoot T1 / T3 / DS3 connectivity issues, internally and for customers.
  • Plan, configure and install new desktop computers, achieving standardization for workstations.
  • Assist field TSG with troubleshooting, replacing/configuring, cables, switches, routers, and access point.
  • Apply mathematical modeling and network analysis methodologies in logging into routers and switches.
  • Make MX record changes for customer DNS settings.
  • Show more

Network support technician example responsibilities.

  • Assist in managing Nortel CS1000 phone system.
  • Manage a technician scheduling system base on Linux.
  • Manage SQL database moves, updates, backups, for end users ,.
  • Manage circuit provisioning, customer contact, order tracking, IP allocation and task management databases.
  • Manage all VoIP technology and phone configuration.
  • Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
  • Show more

Noc analyst vs network support technician skills

Common noc analyst skills
  • Servers, 6%
  • Network Operations, 6%
  • Troubleshoot, 6%
  • Windows, 5%
  • Lan Wan, 5%
  • Cisco Ios, 4%
Common network support technician skills
  • Troubleshoot, 9%
  • Technical Support, 6%
  • Customer Service, 6%
  • Network Support, 6%
  • Switches, 5%
  • Desk Support, 4%

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