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The differences between noc analysts and noc technicians can be seen in a few details. Each job has different responsibilities and duties. Additionally, a noc analyst has an average salary of $54,953, which is higher than the $45,884 average annual salary of a noc technician.
The top three skills for a noc analyst include servers, network operations and troubleshoot. The most important skills for a noc technician are customer service, troubleshoot, and network operations.
| NOC Analyst | NOC Technician | |
| Yearly salary | $54,953 | $45,884 |
| Hourly rate | $26.42 | $22.06 |
| Growth rate | 5% | 5% |
| Number of jobs | 36,258 | 48,270 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 50% |
| Average age | 45 | 43 |
| Years of experience | - | 2 |
A Network Operation Center (NOC) analyst works on ensuring the stability and working order of all network connections used in a company. The position is essential for companies that require fast-paced communication in both internal and external affairs. Companies like customer support centers, online services, and the like require someone who will inspect, monitor, troubleshoot, and upgrade all vital network and IP connections used in a company. A network operation center analyst should be highly knowledgeable in network engineering and relative fields of study.
A NOC (Network Operations Center) technician is responsible for providing the highest customer service by resolving the customers' technical and network issues that affect the performance and stability of the systems operations. NOC technicians diagnose system failures and create support tickets for immediate troubleshooting. They also assist the system engineers in upgrading the network infrastructure and configuration to prevent system downtimes and operational delays. A NOC technician must have excellent communication and organizational skills, especially in identifying technical solutions and achieve the best customer satisfaction for system services.
Noc analysts and noc technicians have different pay scales, as shown below.
| NOC Analyst | NOC Technician | |
| Average salary | $54,953 | $45,884 |
| Salary range | Between $41,000 And $72,000 | Between $31,000 And $67,000 |
| Highest paying City | Washington, DC | Washington, DC |
| Highest paying state | Idaho | Maryland |
| Best paying company | Motorola Solutions | Duquesne Light Company |
| Best paying industry | Technology | Professional |
There are a few differences between a noc analyst and a noc technician in terms of educational background:
| NOC Analyst | NOC Technician | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 50% |
| Most common major | Business | Computer Information Systems |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between noc analysts' and noc technicians' demographics:
| NOC Analyst | NOC Technician | |
| Average age | 45 | 43 |
| Gender ratio | Male, 87.3% Female, 12.7% | Male, 88.5% Female, 11.5% |
| Race ratio | Black or African American, 10.2% Unknown, 4.5% Hispanic or Latino, 14.3% Asian, 10.2% White, 60.5% American Indian and Alaska Native, 0.3% | Black or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 12.9% Asian, 8.7% White, 63.7% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 7% | 9% |