Operation supervisor jobs in Shrewsbury, MA - 1,645 jobs
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Revenue & Billing Operations Lead
Union Depot
Operation supervisor job in Boston, MA
A leading financial services firm in Boston is seeking a detail-oriented Revenue Lead with expertise in billing and collections. You will manage accurate invoicing, oversee fixed fee billing, and ensure cross-functional collaboration with finance and operations teams. The ideal candidate has 5+ years in accounts receivable, strong analytical skills, and proficiency in financial systems. This role offers a salary ranging from $78,000 to $95,000 annually, emphasizing accuracy, efficiency, and process improvement.
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$78k-95k yearly 1d ago
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Autonomous Vehicle Operations Supervisor
Aceolution
Operation supervisor job in Boston, MA
Role: Autonomous Vehicle OperationsSupervisor
No of positions Open: 3
The AV Supervisor will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Supervisor will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management.
Key Responsibilities
Lead, coordinate, and supervise AV Driver/Operator teams across assigned locations.
Conduct daily shift planning, scheduling, task delegation, and attendance tracking.
Ensure compliance with all safety, security, and operational protocols.
Train, coach, and mentor new and existing AV operators on operational procedures and program standards.
Conduct performance reviews, provide feedback, and manage disciplinary actions when required.
Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues.
Monitor site productivity metrics and implement improvements to enhance efficiency.
Respond to on-ground escalations and operational emergencies promptly.
Prepare weekly operational status reports and performance summaries.
Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime.
Travel between Tampa, Baltimore, and Pittsburgh as operational needs require.
Qualifications
3+ years of experience in Operations, Transportation, Logistics, Automotive, or related field.
Prior experience in a supervisory or lead role managing teams.
Strong understanding of safety protocols and compliance-driven environments.
Excellent communication, leadership, and people management skills.
Ability to analyze performance metrics and identify process improvement opportunities.
Comfortable working in dynamic and fast-paced field settings.
Valid driver's license with a clean driving record.
Ability to travel between assigned cities as needed.
Preferred Skills
Experience working with autonomous vehicles, fleet operations, or mobility transportation programs.
Knowledge of incident reporting, compliance documentation, and operational audits.
Technical aptitude to understand basic AV system operations and diagnostics
Work Environment
On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules.
Field-based work involving both indoor and outdoor environments.
Significant travel required - approximately 90% of the time across locations.
$46k-78k yearly est. 2d ago
Production Supervisor
Novax Recruitment Group
Operation supervisor job in Lowell, MA
📌 Production Supervisor - Steel Fabrication
📍 Lowell, Massachusetts
💰 Compensation: $75-115,000
🚀 Why This Role Matters
Lead a skilled production team manufacturing custom steel components for large-scale construction projects. You'll ensure schedules, safety, and quality standards are met while keeping operations efficient and teams motivated. Your leadership drives performance and product excellence.
🎯 Key Responsibilities
Oversee daily fabrication operations and production flow
Manage and motivate shop personnel to meet safety, quality, and output goals
Coordinate materials, equipment, and workforce to minimize downtime
Track performance metrics and report on production progress
Support hiring, training, and performance evaluations
Ensure compliance with all safety and quality requirements
✅ Ideal Candidate Profile
5+ years' experience in steel fabrication, manufacturing, or related industry
Proven leadership experience in a supervisory or lead role
Strong blueprint reading and production planning skills
Excellent communication and organizational abilities
Safety-focused mindset with a commitment to continuous improvement
📨 How to Apply
Submit your resume and cover letter to ************************** or apply online.
$75k-115k yearly 5d ago
Bioconjugation GMP Manufacturing Supervisor
Veranova
Operation supervisor job in Devens, MA
Discover Veranova: At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference.
Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation.
Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients.
Role Overview:
Veranova is seeking a highly motivated, adaptable, and experienced Supervisor to support its new state-of-the-art single-use DS biologics manufacturing facility in Devens, MA, and to integrate this operation with existing cGMP manufacturing activities. In this role, you will oversee the systems, teams, and processes required to enable clinical manufacturing and future commercial launches. This is a unique opportunity to help shape the future of the Devens site as it expands into bioconjugate manufacturing, building on its strong foundation in process development and in clinical and commercial production of linker-payloads for global pharmaceutical partners.
Core Responsibilities:
Distribution of responsibilities across multiple workstreams within the GMP manufacturing asset. Drive prioritization and sequencing of workstreams within a client process to achieve results consistent with process design. Align operational and project timelines, deliverables and resources
Evaluate industry's best practices and select an appropriate program and project delivery that supports the dynamic nature of a new facility startup and integrates with existing governance and delivery frameworks
Manage the tools, standards, business processes, documentation, metrics and communication associated with operational GMP facility
Organize , prioritize, sequence and track contract manufacturing projects in cGMP facility
Manage staff of operations personnel assure training and batch record execution to achieve successful project execution
Additional assignments/ duties to support team objective and contribute to the Veranova mission may evolve based on business needs
Qualifications:
Required
Bachelor's degree in engineering, life sciences or related field and 7-10 years of experience in biotech/pharma manufacturing or process development with a minimum of 2 years direct people leadership experience
Master's degree in engineering, life sciences or related field and 5+ years of experience in biotech/pharma manufacturing or process development with a minimum of 2 years of direct people leadership experience
Strong understanding of cGMP compliance
Proven experience managing project timelines for delivery of client drug substance
Demonstrated ability to thrive in a dynamic environment and collaborate across diverse technical areas
Preferred
Experience with biological drug substance manufacturing equipment and processes, single-use equipment technologies, and cGMP facility qualification and startup
Salary Range : $105,000 - $125,000 annual base salary
Our Commitment:
Health & Wellness: Comprehensive health & wellness benefits. Access to mental health resources and wellness programs. Generous PTO and holiday pay policies.
Financial Wellness: Veranova is committed to fair and transparent compensation practices. This includes a competitive base salary, eligibility for performance-based bonuses, and an attractive 401(k) Plan with company match. Salary ranges reflect the scope and expectations of the role, and are based on market data, internal equity, and role-specific factors. Final compensation may vary depending on experience, skills, education, and business needs.
Professional Development: Opportunities for continuous learning through LinkedIn Learning, workshops, conferences, and mentorship. Tuition Assistance for Undergraduate and Graduate degree programs.
Inclusive Culture: At Veranova, an inclusive culture is integral to our values. We welcome people with diverse experiences and perspectives who share our mission to improve and save lives. Even if you don't meet every qualification, we encourage you to apply. Veterans, first responders, and those transitioning from military to civilian life bring valuable skills that strengthen our team.
Additional Information:
Applicants for this role must be authorized to work in the United States without further employer sponsorship.
Agency and Search Firm Representatives: Veranova does not accept unsolicited resumes from agencies and/or search firms for this job posting.
All your information will be kept confidential according to EEO guidelines.
Veranova is an Equal Opportunity Employer. It is the policy of Veranova to provide equal employment access and opportunity to all persons regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity and/or expression, physical or mental disability, genetic information, citizenship, marital status, veteran status, or any other characteristic protected by federal, state, or local law.
All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice .
$105k-125k yearly 4d ago
Strategic Advisory Leader, Life Sciences Growth
Trinity Partners
Operation supervisor job in Waltham, MA
A leading strategic advisory firm in Waltham, MA, is seeking a Partner to drive business growth, enhance client relationships, and lead staff development. The ideal candidate will be responsible for generating $3 to $5 million in annual revenue and will provide intellectual leadership within the firm. This leadership role requires a strong network in the pharma and biotech industries, along with excellent project management skills, making it crucial to ensure successful client engagements and talent growth.
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$82k-133k yearly est. 5d ago
Wastewater Market Sector Leader - New England Growth
Fashion Institute of Design & Merchandising
Operation supervisor job in Boston, MA
A leading engineering and design firm is looking for a New England Wastewater Market Sector Lead with over 15 years of experience in wastewater planning, design, and construction. You will manage projects, lead strategic initiatives, and drive business development in the wastewater market across New England. Ideal candidates will have strong client relationships and a proven track record in wastewater treatment systems. This is a full-time position based in Boston, Massachusetts, with a collaborative team focused on sustainable water solutions.
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$82k-133k yearly est. 5d ago
East Health Market Leader - Growth & Strategy
Cannondesign
Operation supervisor job in Boston, MA
A leading design firm is seeking a Regional Market Leader for the health sector located in Boston, Massachusetts. This role requires a seasoned leader to develop strategies, manage client relationships, and ensure the overall growth of the regional market. Responsibilities include leading diverse teams, strategic positioning, and direct engagement with top-tier clients to enhance brand visibility. The ideal candidate will have extensive experience in business development and a strong commitment to Living-Centered Design principles. Competitive salary range is offered along with a comprehensive benefits package.
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$82k-133k yearly est. 4d ago
New England Corporate Tax Market Leader
Global Tax Management, Inc. 4.3
Operation supervisor job in Boston, MA
A leading corporate tax services firm is seeking an Entrepreneurial Market Leader to launch and expand its New England practice. The ideal candidate will have over 15 years of tax experience and a strong business development background. This role involves building a local tax practice, driving client engagement, and ensuring operational excellence. The candidate must possess exceptional leadership and communication skills alongside extensive knowledge of corporate tax issues.
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$103k-156k yearly est. 4d ago
Central Processing Supervisor, Core Laboratory
Brine Group
Operation supervisor job in Boston, MA
Central Processing Supervisor, Core Laboratory - Evening Shift
Evening Shift: 3p - 11:30p ($3/hr evening diff).
Must be ASCP certified (or equivalent).
Sign-on bonus eligible.
Responsibilities:
Responsible for coordinating the daily operation of the front office of the core laboratory.
Oversees all Pre and Post analytic activity on the evening shift, in close conjunction with the day shift MT Operations Coordinator, reference lab staff, and other individuals who oversee areas that have an overlapping operating relationship with Central Processing.
Ensures that all activities, processes and policies are carried out in strict compliance with governmental regulations, licensing agency standards, and hospital policies and procedures.
Responsible for day-to-day general management including staffing, schedules, payroll, performance management, training, education, development of policy and protocol, compliance, and safety.
FTE's: 25+/-.
Reports to the Technical Director of Pre/Post Analytics in the Core Laboratory.
Qualifications:
MT (ASCP) or equivalent.
Bachelor's Degree in Medical Technology or physical sciences.
4+ years of hospital laboratory experience, including knowledge of &/or experience with pre/post analytics &/or central processing.
1+ years of leadership experience.
Preferred: experience overseeing non-exempt hourly staff.
$48k-78k yearly est. 1d ago
Operations Manager
RCM Technologies, Inc. 4.2
Operation supervisor job in Norwood, MA
Permanent Placement
Title: Operations Manager
Compensation: Up to $170K, commensurate with experience - plus benefits, plus 20% bonus
:
Our client operates within the highly regulated and innovative medical device supply chain, focusing on the creation of high-performance, treated metal components. Their core offering involves applying specialized coatings to materials used in the internal architecture of complex instruments (e.g., control wires, structural tubing, and shaping implements). They are committed to delivering the highest quality lubricious and functional surface solutions to facilitate the development of innovative, life-altering products. Don't miss out on this chance to join a remarkably stable and successful organization that is poised for continued growth.
Position Description:
Our client is seeking an Operations Manager to join our dynamic team, who has excellent people management skills and strong experience in running manufacturing operations. This is a full-time, onsite leadership role, and this person will manage all manufacturing value streams in their two manufacturing facilities.
Responsibilities:
Lead and motivate manufacturing team, foster a culture of accountability, collaboration, and continuous improvement. Collaborates with planning, production supervisors, and engineering on day-to-day production.
Works with manufacturing teams and engineering to implement and maintain process controls and quality control standards to ensure products meet or exceed customer requirements. Drives change and strategies to scale manufacturing operations to meet future growth.
Completes resource planning and proactively identifies resource gaps.
Coaches, mentors, and develops staff and production associates, including onboard new hires. Ensures cross-training and development plans are completed for entire organization.
Establishes Lean manufacturing strategy, leads daily standup meetings, and Gemba walks. Identifies process improvements and develops strategies to drive efficiency and cost savings.
Collaborates with senior leadership and HR on new hire needs and team training requirements. Fosters effective communication and teamwork to achieve business objectives.
Organizes team to perform all manufacturing activities to be compliant with Quality and EHS requirements, policies, and procedures.
Establishes and maintains departmental goals and metrics. Manages departmental expenses and cost reduction opportunities.
Qualifications:
Minimum 5 years of people management experience, preferably in the medical device industry.
Proficient knowledge and application of GMPs & ISO 13485 system requirements, and knowledge of equipment qualifications tools (i.e., IQ, OQ, & PQ).
Must be customer focused, have a strong quality mindset, and make effective risk-based decisions. Able to successfully manage complex situations, provide clarity and focus to teams, and has experience in driving continuous improvement projects and strategies.
Possess practical knowledge of Lean Principles and Six Sigma Methodology. Lean and Six Sigma certification are a plus.
Able to actively listen, flex communication style, and respond with empathy.
Must be able to work in a fast-paced cross-functional team environment, with minimal supervision, and effectively communicate and present to all levels of an organization.
Possess excellent people skills and emotional intelligence along with strong analytical, strategic planning, critical thinking, change management, facilitation, influencing, attention to detail, project management and problem-solving skills.
Demonstrates good financial and business acumen, able to manage financial expenses and budgets .
Education & Certifications:
BS Engineering or BA Business degree required, an advanced degree such as MS Engineering and/or MBA is a plus.
Benefits:
401K: Eligible after 3 months, automatically enrolled at 6%, match 3%, and Profit Sharing
Tufts Medical / Delta Dental / EyeMed Vision - all eligible after 30 days
Equal Opportunity Employer:
RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Pay Transparency:
RCM believes in transparency and fairness in compensation. We are committed to providing our employees with competitive salaries that reflect their skills, experience, and contributions to our organization. As part of our commitment to pay transparency, we want to provide you with as much information as possible about our compensation practices.
About RCM:
RCM Technologies, Inc. (Nasdaq: RCMT) is a business and technology solutions provider with world-class talent in key market segments. We help design, build, and enable the Industries of Tomorrow, Today. Operating at the intersection of resources, critical infrastructure, and modernization of industries, RCM is a provider of services in Life Sciences, Data & Solutions (IT), Healthcare, Engineering, Aerospace & Defense, and Process & Industrial.
Disclaimer:
This job posting is intended to describe the general nature and the level of the work to be performed. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
$170k yearly 3d ago
Ecommerce Optimization & Analytics Lead
Chico's 3.7
Operation supervisor job in Hingham, MA
A prominent retail company is seeking a skilled eCommerce Testing Manager to oversee testing and web analytics operations. This role demands expertise in various web analytics tools and substantial experience in data-driven marketing strategies. Candidates should possess a bachelor's degree and have over 6 years of relevant professional experience. The position offers a salary range of $88,500 to $120,000 based on qualifications.
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$88.5k-120k yearly 2d ago
Loan Servicing Supervisor
Partnership Employment
Operation supervisor job in Boston, MA
Compensation: $75,000-$100,000 base (market-aligned)
This role is responsible for leading day-to-day loan servicing operations across a consumer and residential loan portfolio. The Loan Servicing Supervisor will guide a team responsible for servicing loans throughout their lifecycle, ensure regulatory adherence, and support a high-quality member experience. The ideal candidate brings hands-on servicing knowledge, strong people leadership, and a balanced, member-focused approach to collections and compliance.
Key Responsibilities
Direct and oversee loan servicing activities for consumer and residential loan products, including auto, credit card, home equity, and mortgage loans
Manage servicing workflows for both performing and delinquent loans, ensuring accuracy, timeliness, and consistency
Lead, coach, and support a team of loan servicing professionals through goal-setting, performance feedback, and ongoing development
Partner with internal departments to improve servicing processes and enhance the overall member experience
Maintain compliance with all applicable federal and state regulations governing loan servicing and collections practices
Serve as an escalation point for complex member situations, balancing regulatory requirements with practical resolution strategies
Coordinate with third-party vendors such as repossession firms, collection agencies, and legal partners as needed
Ensure internal policies, procedures, and documentation standards are followed consistently
Monitor servicing trends, regulatory updates, and industry best practices, incorporating improvements where appropriate
Assist with staffing decisions, workflow planning, and resource allocation to meet operational demands
Qualifications
Minimum of 5 years of experience in loan servicing, collections, or related lending operations, including team leadership
Strong working knowledge of loan servicing regulations and compliance requirements
Experience with loan servicing platforms and systems; familiarity with COCC, Velera, and/or Encompass is a plus
Bachelor's degree preferred; equivalent professional experience considered
Proven ability to lead, motivate, and develop staff in a fast-paced financial services environment
Excellent written and verbal communication skills
Highly organized, detail-oriented, and comfortable managing multiple priorities simultaneously
Strong judgment, professionalism, and ability to handle sensitive situations with discretion
Proficient in Microsoft Outlook, Word, and Excel
$75k-100k yearly 1d ago
Senior Manager, Global Drug Safety & Pharmacovigilance, Safety Operations
Genmab
Operation supervisor job in Grafton, MA
At Genmab, we are dedicated to building extra[not]ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees.
Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so.
Does this inspire you and feel like a fit? Then we would love to have you join us!
The Role:
A member of the Global Drug Safety & Pharmacovigilance team, focused on safety operations including but not limited to collection of safety information from various sources, SAE reconciliation, quality control of safety data entry, and compliance of individual case safety reports (ICSRs) to regulatory authorities and business partners.
Responsibilities:
Ensure the successful and timely case intake of safety reports and case processing.
Perform both real-time and retrospective quality control of safety case data entry to ensure quality and compliance with the data entry conventions and MedDRA/WHO DD coding conventions.
Effectively manage the daily safety case workload to ensure compliance with regulatory submissions and internal timelines including, but not limited to:
Monitoring the workflow status of safety cases and/or the pending regulatory submissions of ICSRs.
Communicating to safety vendor, safety physicians, and/or submission stakeholders as needed
Serve as a Subject Matter Expert and/or provide guidance on questions concerning Safety Operations based on, not only company conventions, but also ICH and regulatory guidance as well as best PV practices.
Ensure the reporting destinations are correctly populated for each safety case and approve a regulatory report for all destinations in the safety database as applicable and proactively identify/resolve issues potentially leading to late reports.
Perform and/or support regular trending and analysis quality data and compliance metrics to identify potential issues and propose long-term strategies for quality improvement or issue resolution.
Review and provide input on behalf of Safety Operations on individual study-specific documents including but, but not limited to, Safety Operational Management Plan, SAE Reconciliation Plan, Data Validation Plan, and Safety Reporting Form Specifications Document.
Perform and/or oversee individual study-specific set-up and maintenance activities like Sponsor eCRF acceptance testing, SAE Reconciliation activities, back-up Safety Reporting Form creation, and supporting the generation of automated line listing reports
Analyze and provide reason(s) for late submission/distribution of safety reports, as applicable
Perform and/or support the timely documentation, monitoring and closure of all owned Quality Events (Deviation, Change Control and/or Corrective Actions/Preventive Actions (CAPAs)).
Develop or update Standard Operating Procedures, Working Instructions, and training materials concerning safety case processing and operations.
Support GVP audit/inspection readiness initiatives and, in the event of an audit/inspection, support the preparation, execution, and responses to audit/inspection.
Lead or participate in Genmab initiatives and projects on Safety Operations behalf
Other activities, as needed or as requested by supervisor.
Requirements
Drug Safety professional with minimum 5 years of experience within drug safety and PV inclusive of case quality control and regulatory submissions of ICSRs worldwide.
Bachelor's/Master's degree in science.
Strong knowledge of ICH E2B(R2) and (R3) specifications and entry guidance.
Strong knowledge of pharmacovigilance reporting rules and timelines.
Ability to interpret health and medical records such as adverse event reporting forms, a discharge summary, etc.
Experience with clinical and/or post-marketing case processing, including MedDRA and WHO DD coding and narrative writing.
Experience with safety database; Argus is a plus but not mandatory.
Experience with EDC for clinical trial data collection.
Analytic and strategic thinking.
Excellent in detailed-oriented tasks.
About You
You are genuinely passionate about our purpose
You bring precision and excellence to all that you do
You believe in our rooted-in-science approach to problem-solving
You are a generous collaborator who can work in teams with a broad spectrum of backgrounds
You take pride in enabling the best work of others on the team
You can grapple with the unknown and be innovative
You have experience working in a fast-growing, dynamic company (or a strong desire to)
You work hard and are not afraid to have a little fun while you do so!
Locations
Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate.
About Genmab
Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines.
Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit Genmab.com and follow us on LinkedIn and X.
Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com).
$117k-166k yearly est. 8d ago
Medical Writing Operations Manager
Advantage Technical
Operation supervisor job in Cambridge, MA
Manager, Medical Writing Operations
The Manager, Medical Writing Operations supports Medical Writing functions to ensure the delivery of high‑quality, submission‑ready documents. Core responsibilities include document quality review, formatting and consistency checks, electronic publishing, and archiving within centralized file systems. The role may also contribute to vendor oversight, training, and the development and maintenance of tools and training materials for Medical Writing Operations.
Key Responsibilities
Document Preparation & Quality Control
Collaborate cross‑functionally to collect, compile, assemble, and publish CSR appendices
Perform electronic publishing QC (e.g., hyperlinks, bookmarks) to ensure submission‑ready compliance
Format MS Word submission components according to style and regulatory requirements; troubleshoot formatting issues
Serve as a subject matter expert (SME) for format QC, submission readiness (protocols, IBs, CSRs), and document management systems
Conduct content QC of medical writing documents, including CSRs, IB clinical sections, NDA/MAA clinical sections, and protocols
Document Management & Systems
Ensure proper storage and archiving of documents in EDMS and eTMF systems
Support development, implementation, and maintenance of medical writing systems and software
Assist with updates to Medical Writing intranet pages
Support creation, maintenance, and updates of templates, style guides, and tools to meet global regulatory requirements
Operational & Cross‑Functional Support
Perform administrative tasks to support project and operational needs
Participate in the development and maintenance of internal best practices
Assist with training internal staff and external contractors/CROs
Support vendor oversight for medical writing operations activities
Assist with CSR shells and/or preparation of in‑text tables and figures under medical writer guidance
Qualifications
Education & Experience
Bachelor's degree in a relevant scientific or technical field, or equivalent experience
4+ years of biotech/pharma or CRO experience in document QC and electronic publishing within a regulatory environment
Technical Skills
Strong understanding of health authority/ICH PDF and eCTD requirements
Experience with electronic document management systems
Proficiency in MS Word, Excel, PowerPoint, Adobe Acrobat, and Windows
Ability and confidence to learn new software tools
Preferred: Experience with StartingPoint templates, SharePoint, EndNote, and Toolbox Pharma
Professional Skills
Proven ability to manage multiple projects in a fast‑paced, deadline‑driven environment
Exceptional attention to detail with strong analytical and problem‑solving skills
Flexible, adaptable, and able to work effectively across teams
Core Values Alignment
Commitment to People
Fiercely Innovative
Purposeful Urgency
Open Culture
Passion for Excellence
$75k-118k yearly est. 2d ago
Operations Manager
Siphox Health
Operation supervisor job in Burlington, MA
About the role
SiPhox fulfillment is the backbone of our customer experience. You'll own day-to-day kit assembly, inventory, and shipping while building the systems that let us scale with speed and precision, keeping our customers 100% satisfied.
What we're looking for
A meticulous, high-drive operator who treats inventory accuracy, yield, and on-time shipments as non-negotiables, and is comfortable enforcing standards. Type-A, control-oriented, neurotic attention to detail.
Responsibilities
Inventory, Forecasting & Yield
Run strict inventory control for all SKUs (kits, components, packaging). Maintain >98% inventory accuracy.
Build demand and supply forecasts (12-24 week horizon). Translate forecasts into purchase plans and safety stock levels.
Track on-time, in-full performance and keep aging orders near zero.
Supplier & Cost Management
Source, vet, and qualify high-quality suppliers for components, packaging, and logistics.
Negotiate pricing, MOQs, and terms; prevent single-points-of-failure with dual sourcing.
Manage the budget for COGS and OPEX; drive cost per kit down without sacrificing quality.
Fulfillment, Logistics & SLA
Enforce our SLA: every order ships within 1 business day.
Coordinate inbound & outbound freight, 3PLs, and parcel carriers; resolve exceptions in real time.
Quality Assurance & Compliance
Stand up a robust QA system across incoming, in-process, and final inspections.
Define sampling plans, acceptance criteria, and stop-ship triggers.
Champion Good Documentation Practices; align workflows with ISO 13485-style rigor.
SOPs, Training & Safety
Write crystal-clear SOPs for kit assembly, fulfillment, inventory, and QC checks.
Build role-based training, workstation standards, and audit checklists.
Maintain a tidy, safe floor, calibrated equipment, and compliant handling.
Software & Automation
Partner with software engineering to build & optimize internal tools for fulfillment, assembly, inventory, and forecasting.
Define requirements, write user stories, and own user acceptance testing.
Work with & automate integrated barcode scanning, camera streaming for QA, lot/expiry capture, and real-time dashboards.
Evaluate/implement WMS; ensure clean and reliable data.
Success metrics you'll own
SLA hit rate: ≥99% of orders shipped within 1 business day
Inventory accuracy: ≥98% (cycle-count verified)
First-pass yield (FPY): ≥99% for standard kits
Forecast error (MAPE): improving quarter-over-quarter
COGS per kit: tracked and trending down with quality intact
Basic qualifications
3+ years in operations/supply chain/fulfillment.
Proven ownership of inventory systems and aggressive ship-speed SLAs.
Strong analytical toolkit: spreadsheets, dashboards, and KPI-driven decision-making.
Supplier sourcing and budget management experience.
Exceptional attention to detail and process discipline; writes and enforces SOPs.
Comfortable working in a fast-moving, hands-on environment.
Nice to have
Experience with WMS implementation, barcode systems, and label/scan/print workflows.
Strong scripting (Python/React) ability for lightweight automation and analytics.
3PL management and cold-chain shipping experience.
How we work
Ownership, precision, and speed. You'll have end-to-end control of fulfillment so kits ship on time and quality never slips.
In-person, hands-on. Onsite in Burlington, MA to walk the floor, fix bottlenecks fast, and collaborate tightly with engineering and ops.
Benefits
Competitive salary + stock options
Medical, dental, and vision coverage
Membership to Lifetime Gym
401(k)
Weekly company-wide lunches
$74k-118k yearly est. 4d ago
Oncology Imaging & Biomarker Strategy Lead
Regeneron Pharmaceuticals, Inc. 4.9
Operation supervisor job in Boston, MA
A leading biotechnology firm is seeking a Clinical Imaging Scientific Director for Oncology to lead imaging strategy and execution in clinical trials. The ideal candidate will have a PhD and over 10 years of experience in clinical imaging, particularly in oncology, with significant expertise in PET imaging and regulatory engagement. This role requires collaboration with research teams and overseeing imaging project implementation, contributing significantly to oncology drug development. Comprehensive benefits are offered to eligible employees.
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A prestigious educational institution in Boston is seeking an experienced Associate Vice President for Schools, Units, and Organizational Giving. The role involves leading fundraising efforts across various academic and non-academic units, requiring a Bachelor's degree and a minimum of 10 years in development, preferably in higher education. You will oversee fundraising strategies, work closely with Deans and unit leaders, and achieve substantial gifts. A competitive salary is offered based on experience, along with a comprehensive benefits package, including tuition remission and insurance options.
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$71k-105k yearly est. 3d ago
Assistant Manager - Restaurant Operations
New City Microcreamery
Operation supervisor job in Boston, MA
Ice Cream Shop Manager
Salary: $60,000/year Full-Time Reliable transportation required
Here at New City Microcreamery, we believe that above all else, its the people who matter most. People believed in us once upon a time, and thats why we invest deeply in the people who join our team. Our incredible staff are the crown jewels of New City, and were searching for an inspiring leader to help our teams shine across multiple locations in the greater Boston areasupporting both our scoopers and the continued growth of the New City brand.
Fun Fact: Our ice cream is now offered at Whole Foods, Big Y, Market Basket, and specialty stores throughout the Northeast!
Do YouWant to work for a local industry leader with a best-in-class culinary and hospitality brand?
Have a passion for creating vibrant, memorable guest experiences?
Possess the vision and drive to build, mentor, and inspire great teams?
Have excellent attention to detail and enjoy taking on challenges?
Think creatively, stay curious, and push for continuous improvement?
Refuse to accept mediocrity and want to grow your leadership career as we grow?
If sowed love to meet you.
Position Overview
The Multi-Unit Assistant Store Manager supports several New City Microcreamery locations, specifically Arlington, Cambridge and Chestnut Hill. Ensuring consistent operational performance, exceptional hospitality, and strong team culture. This leader helps develop the next generation of great scoopers and supervisors while driving financial success and maintaining the highest operating standards.
Reliable transportation is required, as this role travels regularly between stores.
Key Responsibilities
Lead & Inspire Hospitality
Deliver warm, memorable guest interactions and champion best-in-class service across all locations.
Motivate & Mentor
Coach, teach, and develop team members to reach their fullest potential.
Drive Financial Performance
Support each store in building sales, managing costs, inventory counts, and maximizing profitability.
Foster an Of Service Culture
Cultivate a positive, fun, family-style work environment where people feel welcome, valued, and energized.
Uphold Genuine Excellence
Operate within a culinary-driven environment that uses fresh ingredients, pristine spaces, high standards, and top-tier equipment.
Requirements
35 years of experience in a hands-on, fast-paced, high-volume environment
Previous management, supervisor, or team-lead experience
Reliable transportation (required)
Experience mentoring and training hourly team members
Strong communication skills with the ability to resolve conflict and provide clear direction
Ability to work a flexible schedule, including nights and weekends
Restaurant experience preferred, but not required
Career Advantages
Opportunity to expand management experience as New City continues to grow
Competitive salary with annual bonus opportunities
Comprehensive benefits, including Medical Insurance options
Paid time off, paid holidays, and paid training
Employee meal benefits
Referral program
Two company-wide staff outings each year
Clear path for advancement within a growing local brand
Work Environment
Multi-location oversight of New City Microcreamery scoop shops
Family-friendly, student-friendly, community-oriented atmosphere
About New City Microcreamery
Founded in 2015, New City Microcreamery is a metropolis of fine confections and smooth creams, voted Best Ice Cream in Massachusetts. Our scratch-made ice cream is frozen using liquid nitrogencreating our signature smooth, airy texture with tiny ice crystals. Its a unique process, a culinary show, and the heart of our creativity.
Beyond ice cream, we offer locally sourced coffee, pastries made by our in-house pastry chef, handcrafted lattes, our own cold brew and yes, free Wi-Fi. Were committed to elevating hospitality and enriching the communities we serve.
If this leadership opportunity excites you, apply today and get ready to serve the #besticecreamintheworld.
Here at New City, we feel that above all else, its the people that matter most. We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City. We are blown away by the way they smile through every situation and dedicate themselves to the guests above all else. From our Honorable Order of Frozen Dessert Technicians to our Baristas to our Flavor Ambassadors, all of them work together to make the Microcreamery go. They are amazing individuals who have committed to the team and we could not be more excited to watch all of them grow with us and fulfill their potential in the future.
$60k yearly 2d ago
Logistics Supervisor
CTDI 4.6
Operation supervisor job in Lawrence, MA
CTDI is a large-scale Engineering, Repair, and Logistics company that services the country's largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.
Supervises the warehouse logistical operations, managing the movement, storage, and distribution of goods. This position involves ensuring efficiency and timely delivery, implementing strategies to improve productivity and cost-effectiveness, and driving P&L results.
Day Shift
Pay Rate: $27.70 per hour
Duties and Responsibilities
Supervises a team responsible for monitoring the movement of goods and maintaining appropriate inventory levels.
Assists in implementing warehousing, distribution, inventory management, or related strategies.
Generate, maintain, and analyze a variety of customer and internal reports, identifying trends and actionable items.
Ensure compliance with customer requirements for accuracy and processing times.
Provide training to employees on department procedures and processes, ensuring strict adherence to established protocols.
Draft action plans to enhance efficiency and uphold quality standards in processes.
Communicate effectively with management and customers to ensure SLAs are met and issues are promptly resolved.
Responsible for meeting or surpassing daily Key Performance Indicators (KPIs), with accurate reporting that consistently exceeds customer expectations.
Engages in employee relations initiatives, promptly addressing and resolving employee concerns to maintain a positive work environment.
Assists in P&L forecasting and analysis, alongside labor planning and scheduling.
Operate and provide training on Powered Industrial Truck (PIT) equipment.
Coordinate with various departments to optimize the supply chain.
Provide first level of support for any escalated issue during work shift.
Ensure compliance with health and safety regulations, company policies, and industry standards to maintain a safe working environment for employees and visitors.
All other duties assigned, based on the business the warehouse supports.
Required Skills and Experience
2+ years of prior leadership experience.
2+ years of prior logistics experience.
Previous experience with using warehouse distribution equipment.
Basic understanding of business operations and strategies.
Competent in maintaining accurate and organized records.
Proficiency in strategic planning and analytical thinking, adept at identifying patterns, trends, and opportunities for improvement.
Demonstrates effective leadership and interpersonal skills, able to communicate, motivate, and influence others within the organization.
Capable of managing a busy workload, organizing tasks, and meeting deadlines consistently.
Demonstrates problem-solving abilities and effective decision-making skills.
Strong computer skills, including proficiency in Microsoft Office Excel for generating reports.
Preferred Skills and Experience
Previous experience working in a high-volume distribution, manufacturing, technical service (i.e. testing and repair) or forward logistics operation a plus.
General knowledge of OSHA Standards.
Ability to coordinate and resolve logistics-related challenges, simple to complex.
Supervising temporary staff.
Experience working with UKG and Kronos.
Educational Requirements
Associates degree preferred or equivalent work experience.
Physical Demands and Working Conditions
Warehouse environment.
You will love working in our family-oriented company! When you join our family, you will enjoy perks such as:
Weekly pay every Thursday
Monthly Incentive Bonus
Positive, team-oriented, inclusive workplace
Health, Dental, Vision, & Prescription Coverage
Paid holidays, vacation, & sick/personal time
Benefits
Health insurance
Dental insurance
Vision insurance
401(k)
Life insurance
Disability insurance
Employee assistance program
Flexible spending account
Tuition reimbursement
Work Authorization
United States (Required)
Must be 18 years of age
Working Days
Monday (Required)
Tuesday (Required)
Wednesday (Required)
Thursday (Required)
Friday (Required)
DOT Medical Card Requirement:
This offer of employment is contingent upon your possession of a valid DOT Medical Card, or, alternatively, your ability to obtain a legally compliant DOT Medical Card within ten (10) days of your hire date.
Driver's License Requirement:
As a condition of employment, you must possess a valid and legally compliant driver's license for the state in which you reside, or, alternatively, demonstrate the ability to obtain such a license in that state.
Apply today to join our dynamic team! CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years. Come put our successful history behind your career!
CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.
This position does not qualify for visa sponsorship.
CA Residents only click here to view CTDI's California Privacy Notice Agreement.
$27.7 hourly 1d ago
Assistant Operations Manager
The Record Co 4.4
Operation supervisor job in Boston, MA
The Record Co. - Boston, MA
The Record Co. is Boston's nonprofit music workspace providing affordable recording studios and rehearsal spaces to approximately 3,000 musicians monthly, across 131 communities. We run two facilities in Boston and Dorchester.
Position Overview
The Assistant Operations Manager supports the Operations Manager in running smooth daily operations. You'll assist with monthly financial closes, create performance reports, manage staff scheduling and development, and ensure both facilities run efficiently.
Core Responsibilities
Operations & Facility Management
Run daily operations across both facilities and handle whatever comes up
Keep facilities clean, organized, and professional-looking with regular walkthroughs
Supervise the front desk, lobby, and floor activity
Handle opening/closing procedures, security, and stockroom organization
Execute cash handling and closing procedures
Support TRC Academy and other programs
Financial Support & Reporting
Assist with the monthly operational close process, including cash reconciliation and expense tracking
Create weekly utilization reports by room type for the Operations Manager (right now studios are at 70-80% but production suites are only at 30%)
Track operational expenses and flag budget concerns
Maintain financial documentation for grants and reporting
Compile data and prepare reports to help the Operations Manager make decisions
Staff Management & Scheduling
Supervise Studio Support staff and ensure smooth shift coverage
Create and manage staff schedules, approve PTO and sick time requests
Handle timekeeping and coordinate payroll submissions
Conduct performance reviews and address underperformance directly with clear plans
Run onboarding and training, enforce our operational standards
Keep communication clear with regular meetings and check-ins
Customer Experience & Revenue Support
Make sure customers have great experiences, fix problems when they escalate, keep people coming back
Handle reservations, check-ins, check-outs, payments
Work with the Operations Manager and Communications Manager on campaigns to fill slow periods
Support booking drives and retention efforts
Help test new revenue ideas
Inventory Management & Asset Protection
Run regular inventory audits of equipment and supplies
Keep our asset tracking system up to date so we know where everything is
Implement security protocols to protect our gear
Investigate and document when equipment gets damaged or goes missing
Systems & Documentation
Maintain HubSpot CRM, Planyo, Visit, and our financial tools
Write and update SOPs
Make sure staff know how to use everything and stay compliant
Minimum Qualifications
2-3 years in operational roles focused on smooth operations and staffing
Experience with financial processes like closes or reconciliation - you don't need to have run them solo, but you should understand how they work
You've created reports and tracked metrics before
You've supervised at least 5 staff and handled underperformance directly, not just delegated it
You can manage schedules, PTO, and coordinate payroll
Comfortable with data - you can pull numbers together and spot what matters
Experience with CRM or operational systems
Clear communicator and solid documentation skills
Working Environment
Full-time exempt: 5 days/week, around 40-45 hours
Nights and weekends required - we operate Tuesday-Sunday, 9:30 AM-Midnight
Fast-paced with responsibility for staff, cash, equipment, and smooth daily operations
Reports to Operations Manager
Compensation & Benefits
Annual Salary: $55,000 - $65,000 based on experience
Health and dental insurance
12 days PTO first year
Professional development opportunities
Access to TRC facilities for personal projects when available
To Apply
Send your resume and a brief note to ***********************. Tell us about your operational experience - specifically, talk about your experience with financial processes or reporting, give us an example of how you kept operations running smoothly and staff performing well, and explain how you handle accountability. Include links to projects or relevant work if you've got them.
The Record Co. is an equal opportunity employer committed to creating an inclusive environment for all employees.
How much does an operation supervisor earn in Shrewsbury, MA?
The average operation supervisor in Shrewsbury, MA earns between $37,000 and $101,000 annually. This compares to the national average operation supervisor range of $37,000 to $87,000.
Average operation supervisor salary in Shrewsbury, MA
$61,000
What are the biggest employers of Operation Supervisors in Shrewsbury, MA?
The biggest employers of Operation Supervisors in Shrewsbury, MA are: