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  • Revenue & Billing Operations Lead

    Union Depot

    Operation supervisor job in Boston, MA

    A leading financial services firm in Boston is seeking a detail-oriented Revenue Lead with expertise in billing and collections. You will manage accurate invoicing, oversee fixed fee billing, and ensure cross-functional collaboration with finance and operations teams. The ideal candidate has 5+ years in accounts receivable, strong analytical skills, and proficiency in financial systems. This role offers a salary ranging from $78,000 to $95,000 annually, emphasizing accuracy, efficiency, and process improvement. #J-18808-Ljbffr
    $78k-95k yearly 1d ago
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  • Autonomous Vehicle Operations Supervisor

    Aceolution

    Operation supervisor job in Boston, MA

    Role: Autonomous Vehicle Operations Supervisor No of positions Open: 3 The AV Supervisor will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Supervisor will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management. Key Responsibilities Lead, coordinate, and supervise AV Driver/Operator teams across assigned locations. Conduct daily shift planning, scheduling, task delegation, and attendance tracking. Ensure compliance with all safety, security, and operational protocols. Train, coach, and mentor new and existing AV operators on operational procedures and program standards. Conduct performance reviews, provide feedback, and manage disciplinary actions when required. Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues. Monitor site productivity metrics and implement improvements to enhance efficiency. Respond to on-ground escalations and operational emergencies promptly. Prepare weekly operational status reports and performance summaries. Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime. Travel between Tampa, Baltimore, and Pittsburgh as operational needs require. Qualifications 3+ years of experience in Operations, Transportation, Logistics, Automotive, or related field. Prior experience in a supervisory or lead role managing teams. Strong understanding of safety protocols and compliance-driven environments. Excellent communication, leadership, and people management skills. Ability to analyze performance metrics and identify process improvement opportunities. Comfortable working in dynamic and fast-paced field settings. Valid driver's license with a clean driving record. Ability to travel between assigned cities as needed. Preferred Skills Experience working with autonomous vehicles, fleet operations, or mobility transportation programs. Knowledge of incident reporting, compliance documentation, and operational audits. Technical aptitude to understand basic AV system operations and diagnostics Work Environment On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules. Field-based work involving both indoor and outdoor environments. Significant travel required - approximately 90% of the time across locations.
    $46k-78k yearly est. 2d ago
  • Production Supervisor

    Novax Recruitment Group

    Operation supervisor job in Lowell, MA

    📌 Production Supervisor - Steel Fabrication 📍 Lowell, Massachusetts 💰 Compensation: $75-115,000 🚀 Why This Role Matters Lead a skilled production team manufacturing custom steel components for large-scale construction projects. You'll ensure schedules, safety, and quality standards are met while keeping operations efficient and teams motivated. Your leadership drives performance and product excellence. 🎯 Key Responsibilities Oversee daily fabrication operations and production flow Manage and motivate shop personnel to meet safety, quality, and output goals Coordinate materials, equipment, and workforce to minimize downtime Track performance metrics and report on production progress Support hiring, training, and performance evaluations Ensure compliance with all safety and quality requirements ✅ Ideal Candidate Profile 5+ years' experience in steel fabrication, manufacturing, or related industry Proven leadership experience in a supervisory or lead role Strong blueprint reading and production planning skills Excellent communication and organizational abilities Safety-focused mindset with a commitment to continuous improvement 📨 How to Apply Submit your resume and cover letter to ************************** or apply online.
    $75k-115k yearly 5d ago
  • Bioconjugation GMP Manufacturing Supervisor

    Veranova

    Operation supervisor job in Devens, MA

    Discover Veranova: At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference. Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation. Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients. Role Overview: Veranova is seeking a highly motivated, adaptable, and experienced Supervisor to support its new state-of-the-art single-use DS biologics manufacturing facility in Devens, MA, and to integrate this operation with existing cGMP manufacturing activities. In this role, you will oversee the systems, teams, and processes required to enable clinical manufacturing and future commercial launches. This is a unique opportunity to help shape the future of the Devens site as it expands into bioconjugate manufacturing, building on its strong foundation in process development and in clinical and commercial production of linker-payloads for global pharmaceutical partners. Core Responsibilities: Distribution of responsibilities across multiple workstreams within the GMP manufacturing asset. Drive prioritization and sequencing of workstreams within a client process to achieve results consistent with process design. Align operational and project timelines, deliverables and resources Evaluate industry's best practices and select an appropriate program and project delivery that supports the dynamic nature of a new facility startup and integrates with existing governance and delivery frameworks Manage the tools, standards, business processes, documentation, metrics and communication associated with operational GMP facility Organize , prioritize, sequence and track contract manufacturing projects in cGMP facility Manage staff of operations personnel assure training and batch record execution to achieve successful project execution Additional assignments/ duties to support team objective and contribute to the Veranova mission may evolve based on business needs Qualifications: Required Bachelor's degree in engineering, life sciences or related field and 7-10 years of experience in biotech/pharma manufacturing or process development with a minimum of 2 years direct people leadership experience Master's degree in engineering, life sciences or related field and 5+ years of experience in biotech/pharma manufacturing or process development with a minimum of 2 years of direct people leadership experience Strong understanding of cGMP compliance Proven experience managing project timelines for delivery of client drug substance Demonstrated ability to thrive in a dynamic environment and collaborate across diverse technical areas Preferred Experience with biological drug substance manufacturing equipment and processes, single-use equipment technologies, and cGMP facility qualification and startup Salary Range : $105,000 - $125,000 annual base salary Our Commitment: Health & Wellness: Comprehensive health & wellness benefits. Access to mental health resources and wellness programs. Generous PTO and holiday pay policies. Financial Wellness: Veranova is committed to fair and transparent compensation practices. This includes a competitive base salary, eligibility for performance-based bonuses, and an attractive 401(k) Plan with company match. Salary ranges reflect the scope and expectations of the role, and are based on market data, internal equity, and role-specific factors. Final compensation may vary depending on experience, skills, education, and business needs. Professional Development: Opportunities for continuous learning through LinkedIn Learning, workshops, conferences, and mentorship. Tuition Assistance for Undergraduate and Graduate degree programs. Inclusive Culture: At Veranova, an inclusive culture is integral to our values. We welcome people with diverse experiences and perspectives who share our mission to improve and save lives. Even if you don't meet every qualification, we encourage you to apply. Veterans, first responders, and those transitioning from military to civilian life bring valuable skills that strengthen our team. Additional Information: Applicants for this role must be authorized to work in the United States without further employer sponsorship. Agency and Search Firm Representatives: Veranova does not accept unsolicited resumes from agencies and/or search firms for this job posting. All your information will be kept confidential according to EEO guidelines. Veranova is an Equal Opportunity Employer. It is the policy of Veranova to provide equal employment access and opportunity to all persons regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity and/or expression, physical or mental disability, genetic information, citizenship, marital status, veteran status, or any other characteristic protected by federal, state, or local law. All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice .
    $105k-125k yearly 4d ago
  • Strategic Advisory Leader, Life Sciences Growth

    Trinity Partners

    Operation supervisor job in Waltham, MA

    A leading strategic advisory firm in Waltham, MA, is seeking a Partner to drive business growth, enhance client relationships, and lead staff development. The ideal candidate will be responsible for generating $3 to $5 million in annual revenue and will provide intellectual leadership within the firm. This leadership role requires a strong network in the pharma and biotech industries, along with excellent project management skills, making it crucial to ensure successful client engagements and talent growth. #J-18808-Ljbffr
    $82k-133k yearly est. 5d ago
  • Wastewater Market Sector Leader - New England Growth

    Fashion Institute of Design & Merchandising

    Operation supervisor job in Boston, MA

    A leading engineering and design firm is looking for a New England Wastewater Market Sector Lead with over 15 years of experience in wastewater planning, design, and construction. You will manage projects, lead strategic initiatives, and drive business development in the wastewater market across New England. Ideal candidates will have strong client relationships and a proven track record in wastewater treatment systems. This is a full-time position based in Boston, Massachusetts, with a collaborative team focused on sustainable water solutions. #J-18808-Ljbffr
    $82k-133k yearly est. 5d ago
  • East Health Market Leader - Growth & Strategy

    Cannondesign

    Operation supervisor job in Boston, MA

    A leading design firm is seeking a Regional Market Leader for the health sector located in Boston, Massachusetts. This role requires a seasoned leader to develop strategies, manage client relationships, and ensure the overall growth of the regional market. Responsibilities include leading diverse teams, strategic positioning, and direct engagement with top-tier clients to enhance brand visibility. The ideal candidate will have extensive experience in business development and a strong commitment to Living-Centered Design principles. Competitive salary range is offered along with a comprehensive benefits package. #J-18808-Ljbffr
    $82k-133k yearly est. 4d ago
  • New England Corporate Tax Market Leader

    Global Tax Management, Inc. 4.3company rating

    Operation supervisor job in Boston, MA

    A leading corporate tax services firm is seeking an Entrepreneurial Market Leader to launch and expand its New England practice. The ideal candidate will have over 15 years of tax experience and a strong business development background. This role involves building a local tax practice, driving client engagement, and ensuring operational excellence. The candidate must possess exceptional leadership and communication skills alongside extensive knowledge of corporate tax issues. #J-18808-Ljbffr
    $103k-156k yearly est. 4d ago
  • Central Processing Supervisor, Core Laboratory

    Brine Group

    Operation supervisor job in Boston, MA

    Central Processing Supervisor, Core Laboratory - Evening Shift Evening Shift: 3p - 11:30p ($3/hr evening diff). Must be ASCP certified (or equivalent). Sign-on bonus eligible. Responsibilities: Responsible for coordinating the daily operation of the front office of the core laboratory. Oversees all Pre and Post analytic activity on the evening shift, in close conjunction with the day shift MT Operations Coordinator, reference lab staff, and other individuals who oversee areas that have an overlapping operating relationship with Central Processing. Ensures that all activities, processes and policies are carried out in strict compliance with governmental regulations, licensing agency standards, and hospital policies and procedures. Responsible for day-to-day general management including staffing, schedules, payroll, performance management, training, education, development of policy and protocol, compliance, and safety. FTE's: 25+/-. Reports to the Technical Director of Pre/Post Analytics in the Core Laboratory. Qualifications: MT (ASCP) or equivalent. Bachelor's Degree in Medical Technology or physical sciences. 4+ years of hospital laboratory experience, including knowledge of &/or experience with pre/post analytics &/or central processing. 1+ years of leadership experience. Preferred: experience overseeing non-exempt hourly staff.
    $48k-78k yearly est. 1d ago
  • Operations Manager

    RCM Technologies, Inc. 4.2company rating

    Operation supervisor job in Norwood, MA

    Permanent Placement Title: Operations Manager Compensation: Up to $170K, commensurate with experience - plus benefits, plus 20% bonus : Our client operates within the highly regulated and innovative medical device supply chain, focusing on the creation of high-performance, treated metal components. Their core offering involves applying specialized coatings to materials used in the internal architecture of complex instruments (e.g., control wires, structural tubing, and shaping implements). They are committed to delivering the highest quality lubricious and functional surface solutions to facilitate the development of innovative, life-altering products. Don't miss out on this chance to join a remarkably stable and successful organization that is poised for continued growth. Position Description: Our client is seeking an Operations Manager to join our dynamic team, who has excellent people management skills and strong experience in running manufacturing operations. This is a full-time, onsite leadership role, and this person will manage all manufacturing value streams in their two manufacturing facilities. Responsibilities: Lead and motivate manufacturing team, foster a culture of accountability, collaboration, and continuous improvement. Collaborates with planning, production supervisors, and engineering on day-to-day production. Works with manufacturing teams and engineering to implement and maintain process controls and quality control standards to ensure products meet or exceed customer requirements. Drives change and strategies to scale manufacturing operations to meet future growth. Completes resource planning and proactively identifies resource gaps. Coaches, mentors, and develops staff and production associates, including onboard new hires. Ensures cross-training and development plans are completed for entire organization. Establishes Lean manufacturing strategy, leads daily standup meetings, and Gemba walks. Identifies process improvements and develops strategies to drive efficiency and cost savings. Collaborates with senior leadership and HR on new hire needs and team training requirements. Fosters effective communication and teamwork to achieve business objectives. Organizes team to perform all manufacturing activities to be compliant with Quality and EHS requirements, policies, and procedures. Establishes and maintains departmental goals and metrics. Manages departmental expenses and cost reduction opportunities. Qualifications: Minimum 5 years of people management experience, preferably in the medical device industry. Proficient knowledge and application of GMPs & ISO 13485 system requirements, and knowledge of equipment qualifications tools (i.e., IQ, OQ, & PQ). Must be customer focused, have a strong quality mindset, and make effective risk-based decisions. Able to successfully manage complex situations, provide clarity and focus to teams, and has experience in driving continuous improvement projects and strategies. Possess practical knowledge of Lean Principles and Six Sigma Methodology. Lean and Six Sigma certification are a plus. Able to actively listen, flex communication style, and respond with empathy. Must be able to work in a fast-paced cross-functional team environment, with minimal supervision, and effectively communicate and present to all levels of an organization. Possess excellent people skills and emotional intelligence along with strong analytical, strategic planning, critical thinking, change management, facilitation, influencing, attention to detail, project management and problem-solving skills. Demonstrates good financial and business acumen, able to manage financial expenses and budgets . Education & Certifications: BS Engineering or BA Business degree required, an advanced degree such as MS Engineering and/or MBA is a plus. Benefits: 401K: Eligible after 3 months, automatically enrolled at 6%, match 3%, and Profit Sharing Tufts Medical / Delta Dental / EyeMed Vision - all eligible after 30 days Equal Opportunity Employer: RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Pay Transparency: RCM believes in transparency and fairness in compensation. We are committed to providing our employees with competitive salaries that reflect their skills, experience, and contributions to our organization. As part of our commitment to pay transparency, we want to provide you with as much information as possible about our compensation practices. About RCM: RCM Technologies, Inc. (Nasdaq: RCMT) is a business and technology solutions provider with world-class talent in key market segments. We help design, build, and enable the Industries of Tomorrow, Today. Operating at the intersection of resources, critical infrastructure, and modernization of industries, RCM is a provider of services in Life Sciences, Data & Solutions (IT), Healthcare, Engineering, Aerospace & Defense, and Process & Industrial. Disclaimer: This job posting is intended to describe the general nature and the level of the work to be performed. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
    $170k yearly 3d ago
  • Ecommerce Optimization & Analytics Lead

    Chico's 3.7company rating

    Operation supervisor job in Hingham, MA

    A prominent retail company is seeking a skilled eCommerce Testing Manager to oversee testing and web analytics operations. This role demands expertise in various web analytics tools and substantial experience in data-driven marketing strategies. Candidates should possess a bachelor's degree and have over 6 years of relevant professional experience. The position offers a salary range of $88,500 to $120,000 based on qualifications. #J-18808-Ljbffr
    $88.5k-120k yearly 2d ago
  • Loan Servicing Supervisor

    Partnership Employment

    Operation supervisor job in Boston, MA

    Compensation: $75,000-$100,000 base (market-aligned) This role is responsible for leading day-to-day loan servicing operations across a consumer and residential loan portfolio. The Loan Servicing Supervisor will guide a team responsible for servicing loans throughout their lifecycle, ensure regulatory adherence, and support a high-quality member experience. The ideal candidate brings hands-on servicing knowledge, strong people leadership, and a balanced, member-focused approach to collections and compliance. Key Responsibilities Direct and oversee loan servicing activities for consumer and residential loan products, including auto, credit card, home equity, and mortgage loans Manage servicing workflows for both performing and delinquent loans, ensuring accuracy, timeliness, and consistency Lead, coach, and support a team of loan servicing professionals through goal-setting, performance feedback, and ongoing development Partner with internal departments to improve servicing processes and enhance the overall member experience Maintain compliance with all applicable federal and state regulations governing loan servicing and collections practices Serve as an escalation point for complex member situations, balancing regulatory requirements with practical resolution strategies Coordinate with third-party vendors such as repossession firms, collection agencies, and legal partners as needed Ensure internal policies, procedures, and documentation standards are followed consistently Monitor servicing trends, regulatory updates, and industry best practices, incorporating improvements where appropriate Assist with staffing decisions, workflow planning, and resource allocation to meet operational demands Qualifications Minimum of 5 years of experience in loan servicing, collections, or related lending operations, including team leadership Strong working knowledge of loan servicing regulations and compliance requirements Experience with loan servicing platforms and systems; familiarity with COCC, Velera, and/or Encompass is a plus Bachelor's degree preferred; equivalent professional experience considered Proven ability to lead, motivate, and develop staff in a fast-paced financial services environment Excellent written and verbal communication skills Highly organized, detail-oriented, and comfortable managing multiple priorities simultaneously Strong judgment, professionalism, and ability to handle sensitive situations with discretion Proficient in Microsoft Outlook, Word, and Excel
    $75k-100k yearly 1d ago
  • Senior Manager, Global Drug Safety & Pharmacovigilance, Safety Operations

    Genmab

    Operation supervisor job in Grafton, MA

    At Genmab, we are dedicated to building extra[not]ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! The Role: A member of the Global Drug Safety & Pharmacovigilance team, focused on safety operations including but not limited to collection of safety information from various sources, SAE reconciliation, quality control of safety data entry, and compliance of individual case safety reports (ICSRs) to regulatory authorities and business partners. Responsibilities: Ensure the successful and timely case intake of safety reports and case processing. Perform both real-time and retrospective quality control of safety case data entry to ensure quality and compliance with the data entry conventions and MedDRA/WHO DD coding conventions. Effectively manage the daily safety case workload to ensure compliance with regulatory submissions and internal timelines including, but not limited to: Monitoring the workflow status of safety cases and/or the pending regulatory submissions of ICSRs. Communicating to safety vendor, safety physicians, and/or submission stakeholders as needed Serve as a Subject Matter Expert and/or provide guidance on questions concerning Safety Operations based on, not only company conventions, but also ICH and regulatory guidance as well as best PV practices. Ensure the reporting destinations are correctly populated for each safety case and approve a regulatory report for all destinations in the safety database as applicable and proactively identify/resolve issues potentially leading to late reports. Perform and/or support regular trending and analysis quality data and compliance metrics to identify potential issues and propose long-term strategies for quality improvement or issue resolution. Review and provide input on behalf of Safety Operations on individual study-specific documents including but, but not limited to, Safety Operational Management Plan, SAE Reconciliation Plan, Data Validation Plan, and Safety Reporting Form Specifications Document. Perform and/or oversee individual study-specific set-up and maintenance activities like Sponsor eCRF acceptance testing, SAE Reconciliation activities, back-up Safety Reporting Form creation, and supporting the generation of automated line listing reports Analyze and provide reason(s) for late submission/distribution of safety reports, as applicable Perform and/or support the timely documentation, monitoring and closure of all owned Quality Events (Deviation, Change Control and/or Corrective Actions/Preventive Actions (CAPAs)). Develop or update Standard Operating Procedures, Working Instructions, and training materials concerning safety case processing and operations. Support GVP audit/inspection readiness initiatives and, in the event of an audit/inspection, support the preparation, execution, and responses to audit/inspection. Lead or participate in Genmab initiatives and projects on Safety Operations behalf Other activities, as needed or as requested by supervisor. Requirements Drug Safety professional with minimum 5 years of experience within drug safety and PV inclusive of case quality control and regulatory submissions of ICSRs worldwide. Bachelor's/Master's degree in science. Strong knowledge of ICH E2B(R2) and (R3) specifications and entry guidance. Strong knowledge of pharmacovigilance reporting rules and timelines. Ability to interpret health and medical records such as adverse event reporting forms, a discharge summary, etc. Experience with clinical and/or post-marketing case processing, including MedDRA and WHO DD coding and narrative writing. Experience with safety database; Argus is a plus but not mandatory. Experience with EDC for clinical trial data collection. Analytic and strategic thinking. Excellent in detailed-oriented tasks. About You You are genuinely passionate about our purpose You bring precision and excellence to all that you do You believe in our rooted-in-science approach to problem-solving You are a generous collaborator who can work in teams with a broad spectrum of backgrounds You take pride in enabling the best work of others on the team You can grapple with the unknown and be innovative You have experience working in a fast-growing, dynamic company (or a strong desire to) You work hard and are not afraid to have a little fun while you do so! Locations Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate. About Genmab Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit Genmab.com and follow us on LinkedIn and X. Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com).
    $117k-166k yearly est. 8d ago
  • Medical Writing Operations Manager

    Advantage Technical

    Operation supervisor job in Cambridge, MA

    Manager, Medical Writing Operations The Manager, Medical Writing Operations supports Medical Writing functions to ensure the delivery of high‑quality, submission‑ready documents. Core responsibilities include document quality review, formatting and consistency checks, electronic publishing, and archiving within centralized file systems. The role may also contribute to vendor oversight, training, and the development and maintenance of tools and training materials for Medical Writing Operations. Key Responsibilities Document Preparation & Quality Control Collaborate cross‑functionally to collect, compile, assemble, and publish CSR appendices Perform electronic publishing QC (e.g., hyperlinks, bookmarks) to ensure submission‑ready compliance Format MS Word submission components according to style and regulatory requirements; troubleshoot formatting issues Serve as a subject matter expert (SME) for format QC, submission readiness (protocols, IBs, CSRs), and document management systems Conduct content QC of medical writing documents, including CSRs, IB clinical sections, NDA/MAA clinical sections, and protocols Document Management & Systems Ensure proper storage and archiving of documents in EDMS and eTMF systems Support development, implementation, and maintenance of medical writing systems and software Assist with updates to Medical Writing intranet pages Support creation, maintenance, and updates of templates, style guides, and tools to meet global regulatory requirements Operational & Cross‑Functional Support Perform administrative tasks to support project and operational needs Participate in the development and maintenance of internal best practices Assist with training internal staff and external contractors/CROs Support vendor oversight for medical writing operations activities Assist with CSR shells and/or preparation of in‑text tables and figures under medical writer guidance Qualifications Education & Experience Bachelor's degree in a relevant scientific or technical field, or equivalent experience 4+ years of biotech/pharma or CRO experience in document QC and electronic publishing within a regulatory environment Technical Skills Strong understanding of health authority/ICH PDF and eCTD requirements Experience with electronic document management systems Proficiency in MS Word, Excel, PowerPoint, Adobe Acrobat, and Windows Ability and confidence to learn new software tools Preferred: Experience with StartingPoint templates, SharePoint, EndNote, and Toolbox Pharma Professional Skills Proven ability to manage multiple projects in a fast‑paced, deadline‑driven environment Exceptional attention to detail with strong analytical and problem‑solving skills Flexible, adaptable, and able to work effectively across teams Core Values Alignment Commitment to People Fiercely Innovative Purposeful Urgency Open Culture Passion for Excellence
    $75k-118k yearly est. 2d ago
  • Operations Manager

    Siphox Health

    Operation supervisor job in Burlington, MA

    About the role SiPhox fulfillment is the backbone of our customer experience. You'll own day-to-day kit assembly, inventory, and shipping while building the systems that let us scale with speed and precision, keeping our customers 100% satisfied. What we're looking for A meticulous, high-drive operator who treats inventory accuracy, yield, and on-time shipments as non-negotiables, and is comfortable enforcing standards. Type-A, control-oriented, neurotic attention to detail. Responsibilities Inventory, Forecasting & Yield Run strict inventory control for all SKUs (kits, components, packaging). Maintain >98% inventory accuracy. Build demand and supply forecasts (12-24 week horizon). Translate forecasts into purchase plans and safety stock levels. Track on-time, in-full performance and keep aging orders near zero. Supplier & Cost Management Source, vet, and qualify high-quality suppliers for components, packaging, and logistics. Negotiate pricing, MOQs, and terms; prevent single-points-of-failure with dual sourcing. Manage the budget for COGS and OPEX; drive cost per kit down without sacrificing quality. Fulfillment, Logistics & SLA Enforce our SLA: every order ships within 1 business day. Coordinate inbound & outbound freight, 3PLs, and parcel carriers; resolve exceptions in real time. Quality Assurance & Compliance Stand up a robust QA system across incoming, in-process, and final inspections. Define sampling plans, acceptance criteria, and stop-ship triggers. Champion Good Documentation Practices; align workflows with ISO 13485-style rigor. SOPs, Training & Safety Write crystal-clear SOPs for kit assembly, fulfillment, inventory, and QC checks. Build role-based training, workstation standards, and audit checklists. Maintain a tidy, safe floor, calibrated equipment, and compliant handling. Software & Automation Partner with software engineering to build & optimize internal tools for fulfillment, assembly, inventory, and forecasting. Define requirements, write user stories, and own user acceptance testing. Work with & automate integrated barcode scanning, camera streaming for QA, lot/expiry capture, and real-time dashboards. Evaluate/implement WMS; ensure clean and reliable data. Success metrics you'll own SLA hit rate: ≥99% of orders shipped within 1 business day Inventory accuracy: ≥98% (cycle-count verified) First-pass yield (FPY): ≥99% for standard kits Forecast error (MAPE): improving quarter-over-quarter COGS per kit: tracked and trending down with quality intact Basic qualifications 3+ years in operations/supply chain/fulfillment. Proven ownership of inventory systems and aggressive ship-speed SLAs. Strong analytical toolkit: spreadsheets, dashboards, and KPI-driven decision-making. Supplier sourcing and budget management experience. Exceptional attention to detail and process discipline; writes and enforces SOPs. Comfortable working in a fast-moving, hands-on environment. Nice to have Experience with WMS implementation, barcode systems, and label/scan/print workflows. Strong scripting (Python/React) ability for lightweight automation and analytics. 3PL management and cold-chain shipping experience. How we work Ownership, precision, and speed. You'll have end-to-end control of fulfillment so kits ship on time and quality never slips. In-person, hands-on. Onsite in Burlington, MA to walk the floor, fix bottlenecks fast, and collaborate tightly with engineering and ops. Benefits Competitive salary + stock options Medical, dental, and vision coverage Membership to Lifetime Gym 401(k) Weekly company-wide lunches
    $74k-118k yearly est. 4d ago
  • Oncology Imaging & Biomarker Strategy Lead

    Regeneron Pharmaceuticals, Inc. 4.9company rating

    Operation supervisor job in Boston, MA

    A leading biotechnology firm is seeking a Clinical Imaging Scientific Director for Oncology to lead imaging strategy and execution in clinical trials. The ideal candidate will have a PhD and over 10 years of experience in clinical imaging, particularly in oncology, with significant expertise in PET imaging and regulatory engagement. This role requires collaboration with research teams and overseeing imaging project implementation, contributing significantly to oncology drug development. Comprehensive benefits are offered to eligible employees. #J-18808-Ljbffr
    $104k-139k yearly est. 3d ago
  • Chief Advancement Lead, Schools & Organizational Giving

    Boston College 4.5company rating

    Operation supervisor job in Boston, MA

    A prestigious educational institution in Boston is seeking an experienced Associate Vice President for Schools, Units, and Organizational Giving. The role involves leading fundraising efforts across various academic and non-academic units, requiring a Bachelor's degree and a minimum of 10 years in development, preferably in higher education. You will oversee fundraising strategies, work closely with Deans and unit leaders, and achieve substantial gifts. A competitive salary is offered based on experience, along with a comprehensive benefits package, including tuition remission and insurance options. #J-18808-Ljbffr
    $71k-105k yearly est. 3d ago
  • Assistant Manager - Restaurant Operations

    New City Microcreamery

    Operation supervisor job in Boston, MA

    Ice Cream Shop Manager Salary: $60,000/year Full-Time Reliable transportation required Here at New City Microcreamery, we believe that above all else, its the people who matter most. People believed in us once upon a time, and thats why we invest deeply in the people who join our team. Our incredible staff are the crown jewels of New City, and were searching for an inspiring leader to help our teams shine across multiple locations in the greater Boston areasupporting both our scoopers and the continued growth of the New City brand. Fun Fact: Our ice cream is now offered at Whole Foods, Big Y, Market Basket, and specialty stores throughout the Northeast! Do YouWant to work for a local industry leader with a best-in-class culinary and hospitality brand? Have a passion for creating vibrant, memorable guest experiences? Possess the vision and drive to build, mentor, and inspire great teams? Have excellent attention to detail and enjoy taking on challenges? Think creatively, stay curious, and push for continuous improvement? Refuse to accept mediocrity and want to grow your leadership career as we grow? If sowed love to meet you. Position Overview The Multi-Unit Assistant Store Manager supports several New City Microcreamery locations, specifically Arlington, Cambridge and Chestnut Hill. Ensuring consistent operational performance, exceptional hospitality, and strong team culture. This leader helps develop the next generation of great scoopers and supervisors while driving financial success and maintaining the highest operating standards. Reliable transportation is required, as this role travels regularly between stores. Key Responsibilities Lead & Inspire Hospitality Deliver warm, memorable guest interactions and champion best-in-class service across all locations. Motivate & Mentor Coach, teach, and develop team members to reach their fullest potential. Drive Financial Performance Support each store in building sales, managing costs, inventory counts, and maximizing profitability. Foster an Of Service Culture Cultivate a positive, fun, family-style work environment where people feel welcome, valued, and energized. Uphold Genuine Excellence Operate within a culinary-driven environment that uses fresh ingredients, pristine spaces, high standards, and top-tier equipment. Requirements 35 years of experience in a hands-on, fast-paced, high-volume environment Previous management, supervisor, or team-lead experience Reliable transportation (required) Experience mentoring and training hourly team members Strong communication skills with the ability to resolve conflict and provide clear direction Ability to work a flexible schedule, including nights and weekends Restaurant experience preferred, but not required Career Advantages Opportunity to expand management experience as New City continues to grow Competitive salary with annual bonus opportunities Comprehensive benefits, including Medical Insurance options Paid time off, paid holidays, and paid training Employee meal benefits Referral program Two company-wide staff outings each year Clear path for advancement within a growing local brand Work Environment Multi-location oversight of New City Microcreamery scoop shops Family-friendly, student-friendly, community-oriented atmosphere About New City Microcreamery Founded in 2015, New City Microcreamery is a metropolis of fine confections and smooth creams, voted Best Ice Cream in Massachusetts. Our scratch-made ice cream is frozen using liquid nitrogencreating our signature smooth, airy texture with tiny ice crystals. Its a unique process, a culinary show, and the heart of our creativity. Beyond ice cream, we offer locally sourced coffee, pastries made by our in-house pastry chef, handcrafted lattes, our own cold brew and yes, free Wi-Fi. Were committed to elevating hospitality and enriching the communities we serve. If this leadership opportunity excites you, apply today and get ready to serve the #besticecreamintheworld. Here at New City, we feel that above all else, its the people that matter most. We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City. We are blown away by the way they smile through every situation and dedicate themselves to the guests above all else. From our Honorable Order of Frozen Dessert Technicians to our Baristas to our Flavor Ambassadors, all of them work together to make the Microcreamery go. They are amazing individuals who have committed to the team and we could not be more excited to watch all of them grow with us and fulfill their potential in the future.
    $60k yearly 2d ago
  • Logistics Supervisor

    CTDI 4.6company rating

    Operation supervisor job in Lawrence, MA

    CTDI is a large-scale Engineering, Repair, and Logistics company that services the country's largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide. Supervises the warehouse logistical operations, managing the movement, storage, and distribution of goods. This position involves ensuring efficiency and timely delivery, implementing strategies to improve productivity and cost-effectiveness, and driving P&L results. Day Shift Pay Rate: $27.70 per hour Duties and Responsibilities Supervises a team responsible for monitoring the movement of goods and maintaining appropriate inventory levels. Assists in implementing warehousing, distribution, inventory management, or related strategies. Generate, maintain, and analyze a variety of customer and internal reports, identifying trends and actionable items. Ensure compliance with customer requirements for accuracy and processing times. Provide training to employees on department procedures and processes, ensuring strict adherence to established protocols. Draft action plans to enhance efficiency and uphold quality standards in processes. Communicate effectively with management and customers to ensure SLAs are met and issues are promptly resolved. Responsible for meeting or surpassing daily Key Performance Indicators (KPIs), with accurate reporting that consistently exceeds customer expectations. Engages in employee relations initiatives, promptly addressing and resolving employee concerns to maintain a positive work environment. Assists in P&L forecasting and analysis, alongside labor planning and scheduling. Operate and provide training on Powered Industrial Truck (PIT) equipment. Coordinate with various departments to optimize the supply chain. Provide first level of support for any escalated issue during work shift. Ensure compliance with health and safety regulations, company policies, and industry standards to maintain a safe working environment for employees and visitors. All other duties assigned, based on the business the warehouse supports. Required Skills and Experience 2+ years of prior leadership experience. 2+ years of prior logistics experience. Previous experience with using warehouse distribution equipment. Basic understanding of business operations and strategies. Competent in maintaining accurate and organized records. Proficiency in strategic planning and analytical thinking, adept at identifying patterns, trends, and opportunities for improvement. Demonstrates effective leadership and interpersonal skills, able to communicate, motivate, and influence others within the organization. Capable of managing a busy workload, organizing tasks, and meeting deadlines consistently. Demonstrates problem-solving abilities and effective decision-making skills. Strong computer skills, including proficiency in Microsoft Office Excel for generating reports. Preferred Skills and Experience Previous experience working in a high-volume distribution, manufacturing, technical service (i.e. testing and repair) or forward logistics operation a plus. General knowledge of OSHA Standards. Ability to coordinate and resolve logistics-related challenges, simple to complex. Supervising temporary staff. Experience working with UKG and Kronos. Educational Requirements Associates degree preferred or equivalent work experience. Physical Demands and Working Conditions Warehouse environment. You will love working in our family-oriented company! When you join our family, you will enjoy perks such as: Weekly pay every Thursday Monthly Incentive Bonus Positive, team-oriented, inclusive workplace Health, Dental, Vision, & Prescription Coverage Paid holidays, vacation, & sick/personal time Benefits Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Employee assistance program Flexible spending account Tuition reimbursement Work Authorization United States (Required) Must be 18 years of age Working Days Monday (Required) Tuesday (Required) Wednesday (Required) Thursday (Required) Friday (Required) DOT Medical Card Requirement: This offer of employment is contingent upon your possession of a valid DOT Medical Card, or, alternatively, your ability to obtain a legally compliant DOT Medical Card within ten (10) days of your hire date. Driver's License Requirement: As a condition of employment, you must possess a valid and legally compliant driver's license for the state in which you reside, or, alternatively, demonstrate the ability to obtain such a license in that state. Apply today to join our dynamic team! CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years. Come put our successful history behind your career! CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination. This position does not qualify for visa sponsorship. CA Residents only click here to view CTDI's California Privacy Notice Agreement.
    $27.7 hourly 1d ago
  • Assistant Operations Manager

    The Record Co 4.4company rating

    Operation supervisor job in Boston, MA

    The Record Co. - Boston, MA The Record Co. is Boston's nonprofit music workspace providing affordable recording studios and rehearsal spaces to approximately 3,000 musicians monthly, across 131 communities. We run two facilities in Boston and Dorchester. Position Overview The Assistant Operations Manager supports the Operations Manager in running smooth daily operations. You'll assist with monthly financial closes, create performance reports, manage staff scheduling and development, and ensure both facilities run efficiently. Core Responsibilities Operations & Facility Management Run daily operations across both facilities and handle whatever comes up Keep facilities clean, organized, and professional-looking with regular walkthroughs Supervise the front desk, lobby, and floor activity Handle opening/closing procedures, security, and stockroom organization Execute cash handling and closing procedures Support TRC Academy and other programs Financial Support & Reporting Assist with the monthly operational close process, including cash reconciliation and expense tracking Create weekly utilization reports by room type for the Operations Manager (right now studios are at 70-80% but production suites are only at 30%) Track operational expenses and flag budget concerns Maintain financial documentation for grants and reporting Compile data and prepare reports to help the Operations Manager make decisions Staff Management & Scheduling Supervise Studio Support staff and ensure smooth shift coverage Create and manage staff schedules, approve PTO and sick time requests Handle timekeeping and coordinate payroll submissions Conduct performance reviews and address underperformance directly with clear plans Run onboarding and training, enforce our operational standards Keep communication clear with regular meetings and check-ins Customer Experience & Revenue Support Make sure customers have great experiences, fix problems when they escalate, keep people coming back Handle reservations, check-ins, check-outs, payments Work with the Operations Manager and Communications Manager on campaigns to fill slow periods Support booking drives and retention efforts Help test new revenue ideas Inventory Management & Asset Protection Run regular inventory audits of equipment and supplies Keep our asset tracking system up to date so we know where everything is Implement security protocols to protect our gear Investigate and document when equipment gets damaged or goes missing Systems & Documentation Maintain HubSpot CRM, Planyo, Visit, and our financial tools Write and update SOPs Make sure staff know how to use everything and stay compliant Minimum Qualifications 2-3 years in operational roles focused on smooth operations and staffing Experience with financial processes like closes or reconciliation - you don't need to have run them solo, but you should understand how they work You've created reports and tracked metrics before You've supervised at least 5 staff and handled underperformance directly, not just delegated it You can manage schedules, PTO, and coordinate payroll Comfortable with data - you can pull numbers together and spot what matters Experience with CRM or operational systems Clear communicator and solid documentation skills Working Environment Full-time exempt: 5 days/week, around 40-45 hours Nights and weekends required - we operate Tuesday-Sunday, 9:30 AM-Midnight Fast-paced with responsibility for staff, cash, equipment, and smooth daily operations Reports to Operations Manager Compensation & Benefits Annual Salary: $55,000 - $65,000 based on experience Health and dental insurance 12 days PTO first year Professional development opportunities Access to TRC facilities for personal projects when available To Apply Send your resume and a brief note to ***********************. Tell us about your operational experience - specifically, talk about your experience with financial processes or reporting, give us an example of how you kept operations running smoothly and staff performing well, and explain how you handle accountability. Include links to projects or relevant work if you've got them. The Record Co. is an equal opportunity employer committed to creating an inclusive environment for all employees.
    $55k-65k yearly 2d ago

Learn more about operation supervisor jobs

How much does an operation supervisor earn in Shrewsbury, MA?

The average operation supervisor in Shrewsbury, MA earns between $37,000 and $101,000 annually. This compares to the national average operation supervisor range of $37,000 to $87,000.

Average operation supervisor salary in Shrewsbury, MA

$61,000

What are the biggest employers of Operation Supervisors in Shrewsbury, MA?

The biggest employers of Operation Supervisors in Shrewsbury, MA are:
  1. UnitedHealth Group
  2. Casella Waste Systems
  3. McKesson
  4. Parker Global Strategies
  5. Cassella Waste Systems, Inc.
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