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  • Business Process Analyst

    360 It Professionals 3.6company rating

    Operations analyst job in Lansing, MI

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective-C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and Jquery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance-driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Reviews analyze and evaluate business systems and user needs. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Years of Experience: 12+ years of experience in the field or in a related area. Job Description: Relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. •Reviews analyze and evaluate business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard (including Legacy, Core, and Emerging technologies), business process mapping, and re-engineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes a detailed description of user needs, program functions, and steps required to develop or modify computer programs. •Prepare and document Functional and Technical Specifications for reporting and data warehouse work. Assist with business warehouse/intelligence support and enhancements. Develops RFPs. Assist in deployment and management of end-user reporting tools and platforms. Work with IT and business project teams to understand reporting and data warehousing requirements and propose solutions. Document and provide knowledge transfer to the rest of the Enterprise Reporting Team for all solutions. •Knowledge of commonly-used concepts, practices, and procedures within a particular field. Familiar with relational database concepts, and client-server concepts. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a project manager. A certain degree of creativity and latitude is required. Additional Information Thanks and Regards, Ankur Bhatia
    $70k-96k yearly est. 60d+ ago
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  • Revenue Operations Analyst

    Dodge Construction Network

    Operations analyst job in Lansing, MI

    Dodge Construction Network (Dodge) is growing and we're looking to bring on a Revenue Operations Analyst to help guide the commercial organization by optimizing a well-structured sales process and implementing solutions based on rigorous analysis. The Revenue Operations Analyst will be responsible for supporting our revenue teams by analyzing all aspects of our lead generation, prospecting, deal flow, and revenue pipeline. The ideal candidate will have already started their revenue operations career and is excited to take ownership of key areas of focus within the team. This is a full-time position and reports directly to the Senior Director, Revenue Operations and Analytics. **_Preferred Location_** This is a remote, home-office based position open to candidates across the continental United States, with a preference for those located in the Eastern Time Zone. **_Travel Requirements_** Expected travel is less than 5% of the time, but may occasionally be required for team meetings. Essential Functions + Assist in helping Sales Development Representatives (SDRs), Account Executives (AEs), and Sales Leadership interact with our data primarily stored in our CRM (Salesforce) and interconnected systems to meaningfully drive better execution of sales strategy + Analyze our lead and opportunity assignment engine to match the right individuals and companies, with the right sales professionals, at the right time + Create sales and revenue forecasts using pipeline analysis, booking estimates, and key sales performance indicators + Gather and organize our data and generate deeper customer insight to enhance sales productivity + Work cross-functionally to ensure business data and reporting is 100% in sync for all members of our Go-To-Market teams + Troubleshoot reporting discrepancies as needed + Conduct complex, important work under minor supervision with wide latitude for independent judgment **Education Requirement** Bachelor's degree in quantitative field (mathematics, economics, etc.) and/or equivalent work experience. **Required Experience, Knowledge and Skills** + 3+ years in SaaS Sales/Revenue Operations with a leading technology company + Proficiency with Salesforce object and reporting schemas + Intermediate proficiency in Excel functions and modeling + Experience with Business Intelligence tools + Exceptional analytical skills, with the ability to present data cross-functionally and to executives + Meticulous organizational and documentation skills **Preferred Experience, Knowledge and Skills** + Proficiency with Salesforce CPQ object and reporting schemas + Experience developing Tableau and Quick Sight dashboards and visualizations **About Dodge Construction Network** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **Salary Disclosure** Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status. A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances.** **Reasonable Accommodation** **Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email** ******************************* **.** **Equal Employment Opportunity Statement** **Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.** _\#LI-Remote_ _\#LI-SB1_ _\#DE-Remote_ _\#DE-2026-14_
    $48k-73k yearly est. 15d ago
  • Sr Principal Business Applications Analyst

    UKG 4.6company rating

    Operations analyst job in Lansing, MI

    Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Job Summary We are seeking a strategic and results-driven Business Applications Analyst to drive and manage cross-functional transformation initiatives that align with our company's strategic objectives. This role requires a dynamic leader with a proven ability to transform business processes and functions through effective cross-functional teaming, rigorous program management, and exceptional communication. The ideal candidate will serve as a thought leader and change agent, driving innovation and operational excellence across the enterprise. Key Responsibilities - Thought Leadership: Recommend creative and innovative solutions to strategic business problems leveraging industry best practices and insights from the analysis of internal and external data. - Operational Improvements: Identify inefficiencies and lead efforts to streamline operations and improve productivity. - Strategic Initiative Execution: Partner with Business Leads to support the planning, execution, and delivery of enterprise-wide transformation initiatives, ensuring alignment with strategic goals. - Cross-Functional Collaboration: Lead teams across departments (e.g., Sales, Finance, Operations, Product, Technology) to ensure seamless integration and execution of transformation efforts. - Program Management: Create project plans, manage timelines, budgets, risks, and resources, and ensure successful delivery of transformation projects. - Change Management: Design and implement change management strategies to support adoption and sustainability of new processes and technologies. - Stakeholder Engagement: Communicate effectively with stakeholders at all levels to ensure transparency, alignment, and buy-in. - Performance Monitoring: Track metrics that will monitor the success of transformation initiatives; adjust strategies based on performance data. - Communication & Reporting: Prepare and deliver clear, concise updates to stakeholders and leadership. Create visualizations and presentations to communicate project status, risks, and recommendations. Qualifications - 10+ years of experience in program management, business transformation, or strategic operations. - Proven track record for partnering with cross-functional teams and delivering significant business impact (e.g., Finance, Sales, Operations, Product Development, Customer Experience, Customer Success or Cloud), with a strong understanding of their KPIs and operational models. - Exceptional organizational, analytical, and problem-solving skills. - Strong interpersonal and communication skills, with the ability to influence and lead cross-functional teams. - Project Management certification (e.g., PMP, Agile, Lean Six Sigma) strongly preferred. - Experience with enterprise project management tools (e.g., Asana, MS Project, Smartsheet). Service Now SPM a plus. Success Metrics - Measurable improvements in operational efficiency, customer satisfaction, and profitability. - Positive stakeholder feedback and high adoption rates of new processes or systems. - Timely and on-budget delivery of transformation projects. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . The pay range for this position is $145,600.00 to $200,000.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
    $145.6k-200k yearly 3d ago
  • Senior Analyst, Finance Operations (Medical Supplier Agreements)

    Cardinal Health 4.4company rating

    Operations analyst job in Lansing, MI

    **_What Finance Operations contributes to Cardinal Health_** Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets. Finance Operations is responsible for the oversight and overall performance of the following core financial processes. This includes pricing administration, rebates, cash application, chargebacks, billing, accounts payable and employee travel & expense. Pricing Operations has a significant and direct impact on the customer experience and company financial performance by using sound judgement in decision making when operationalizing customer, manufacturer, and group purchasing contracts. **_Responsibilities_** + Load pricing and membership data into SAP to ensure accurate pricing flow and correct billing for end users + Assists in problem-solving simple to complex supplier contract and/or customer master set-up and maintenance issues + Measures and evaluates the effectiveness of protocols, programs or deliverables; compares measurement results to standards and takes immediate action to close gaps identified + Identifies and reports control gaps + Maintains statistics on key departmental metrics + Works closely with IT on any enhancement initiatives + Participates or leads cross departmental Lean Six Sigma initiatives + Works with other resources to perform risk and control assessments + Monitors business role compliance + Creates management reporting as necessary + Maintains accurate and complete SOPs + Works independently and develops hypotheses based on data analysis to drive process improvement and increase accuracy + Demonstrates deep expertise of supported client; collaborates with team to identify the drivers leading to business success + Demonstrates working knowledge of supplier contract or customer master set-up and maintenance process + Demonstrates a working knowledge of the database that supports the applications, and understands how the data elements impact customers **_Qualifications_** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of experience, preferred + Strong communication and organization skills + High attention to detail and accuracy + Experience working with MS Excel + Analytical skills to review large batches of information and research + Experience working with SAP, preferred + Ability to communicate effectively and professionally with internal and external stakeholders. + Ensures that customers have a positive experience; commits to meet or exceed customer expectations through consistent support **_What is expected of you and others at this level_** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000-$73,440 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/06/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote \#LI-SP1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-73.4k yearly 13d ago
  • IT Security Analyst

    Nanosoft Consulting Talent Page

    Operations analyst job in Lansing, MI

    The main responsibilities are: The IT Security Analyst is responsible for completing and maintaining system security plans (SSP) for new and existing systems. This requires close coordination with IT project teams, business and enterprise security representatives, and product owners, to establish and maintain processes and controls for security vulnerability remediation. Create system security plans (SSP) for new applications in alignment with the Secure Application Development Life Cycle (SADLC) and Michigan Security Accreditation Process (MiSAP). Maintain SSPs for existing applications requiring authority to operate (ATO) and those facing software and/or hardware enhancements. Continuously monitor plans of action and milestones (POA&M) and corrective action plans (CAP) as they relate to the SSPs in collaboration with the MDOT Enterprise Information Management (EIM) office. Validate respective SSPs to ensure NIST control requirements are met. Author recommendations associated with your findings on how to improve the customers security posture in accordance with SOM PSP & NIST controls. Assist team members and vendors with proper artifact collection to satisfy assessment requirements. Experience, Skills, Knowledge: Top Skills 1 year experience in the IT industry analyzing and applying information security principles and practices 1 year experience reviewing IT systems/applications plus basic knowledge of networking components and various operating systems 1 year experience analyzing the applicable NIST Special Publications 800-37 Revision 1, 800-53 Revision 3,4 or 5, and 800-53A Revision 1 2 years experience with other Security Frameworks (ISO, NIST, COBIT, HIPAA/HITECH, etc.) and regulatory requirements is a plus CISSP, CISA, PMP and/or Security+ certification (Nice to have) Experience working with software vendors to implement security controls (Nice to have) Experience working independently and in a team environment Strong written and verbal communication skills including the ability to explain technical matters to a non-technical audience Ability to collaborate on multiple projects/efforts at a given time Flexibility to adjust quickly to multiple demands, shifting priorities, ambiguity, and rapid change
    $68k-93k yearly est. 60d+ ago
  • IT Security Analyst

    Ask It Consulting

    Operations analyst job in Lansing, MI

    Complete Description: Monitor and advise on information security issues related to the systems & workflow @ an agency to ensure the internal IT security controls for an agency are appropriate & operating as intended.In Person Only Years of Experience: 4-7 years of experience in the field or in a related area. Responsibilities: •Facilitate Security Control Assessment (SCA) and Continuous Monitoring Activities (Plans of Action and Milestones (POA&M) , Corrective Action Plans (CAP) with State of Michigan Applications. •To be considered for this position, the candidate must be available to work in Lansing Michigan •Examine, interview, and test procedures in accordance with NIST SP 800-53A Revision 4. •Ensure State of Michigan & Agency policies are adhered to and that required controls are implemented. •Validate respective information system security plans to ensure NIST control requirements are met. •Execute SCA (DTMB-170) documentation, including but not limited to POA&M & CAP. •Familiarity with NIST requirements, particularly 800-53 revision 3 and revision 4. •Author recommendations associated with your findings on how to improve the customer's security posture in accordance with SOM PSP & NIST controls. •Ability to lead small, less complex system assessments independently •Ability to assist team members & Vendors with proper artifact collection and detail to clients examples of artifacts that will satisfy assessment requirements Qualifications: •Candidate must have solid knowledge of information security principles and practices, as well as an advanced understanding of security protocols and standards. •Candidate must have at (1-3) years of experience in the IT industry, and be familiar with the applicable NIST Special Publications 800-37 Revision 1, 800-53 Revision 3 or 4, and 800-53A Revision 1. •Experience reviewing IT systems/applications plus basic knowledge of networking components and various operating systems in including UNIX and Microsoft. •Candidate must have the ability to work independently and as part of a team •Preferred that the candidate has a CISSP, CISA, PMP and/or Security+ certification, but it is not required •Expertise in other Security Frameworks (ISO, NIST, COBIT, HIPAA/HITECH, etc.) and regulatory requirements is a plus •Strong written and verbal communication skills including the ability to explain technical matters to a non-technical audience •Collaborate on multiple projects at a given time and experience with Vendors is a plus •Flexibility to adjust quickly to multiple demands, shifting priorities, ambiguity, and rapid change Additional Information All your information will be kept confidential according to EEO guidelines.
    $68k-93k yearly est. 60d+ ago
  • ERP Analyst - Manufacturing

    Ventek Solutions LLC

    Operations analyst job in Owosso, MI

    Job Description This role will be located within one of our US manufacturing cities (Eau Claire WI, Owosso MI, Findlay OH, Shelbyville KY, Mt. Pleasant TN, Tullahoma TN) and candidates should currently reside in one of those locations. No relocation assistance is available for this role. Ventek Solutions (Ventek) is a leading manufacturer specializing in engineered shape molded foam components, protective packaging, and multi-material assembly solutions. The organization helps customers address complex challenges in product protection, component light-weighting, insulation, and design simplification. Ventek's services span a variety of industries, including construction, automotive, electronics, medical, and more. Ventek Solutions leverages creative design, thoughtful engineering, and meticulous program management to deliver customized solutions. Ventek operates 8 plants in the US and Mexico with corporate headquarters in Charleston, SC. In 2024, Black Diamond Capital Management acquired the Protective Solutions segment of Sonoco Products Company, rebranding the business as Ventek Solutions LLC. This acquisition encompassed the existing manufacturing footprint along with the embedded design engineering, program management, and commercial resources. As Ventek Solutions, we are dedicated to maintaining our advanced capabilities in creative design, thoughtful engineering, meticulous program management, operational excellence, and unwavering commitment to customer satisfaction. Position Summary We are seeking an experienced Manufacturing ERP Analyst to serve as a critical bridge between business operations and technology systems. This role will focus on optimizing our ERP systems, managing EDI integrations, and supporting the organization through effective systems analysis, implementation, and continuous improvement initiatives. The ideal candidate brings deep expertise in manufacturing environments and understands the unique requirements of the automotive supply chain. Key Responsibilities ERP Systems Management & Optimization Analyze, configure, and optimize ERP systems with emphasis on Infor and Microsoft Dynamics platforms Work closely with manufacturing, finance, supply chain, and quality teams to translate business requirements into system configurations Lead system enhancement projects including module implementations, upgrades, and integrations Develop and maintain documentation for system processes, configurations, and workflows Provide tier 2/3 support for complex ERP-related issues and serve as subject matter expert EDI & Systems Integration Manage and maintain EDI transactions including 850 (Purchase Orders), 856 (Advance Ship Notices), 810 (Invoices), 830 (Planning and release), 862 (Shipping Schedules), and other automotive-specific transaction sets Coordinate with trading partners to establish and troubleshoot EDI connections Monitor EDI processes to ensure accurate and timely data exchange with customers and suppliers Support integration initiatives between ERP, MES, WMS, and other manufacturing systems Troubleshoot data flow issues across integrated systems Manufacturing Operations Support Partner with operations teams to identify system-driven improvements in production scheduling, inventory management, and shop floor execution Support APQP, PPAP, and other automotive quality processes through effective system utilization Analyze manufacturing data to identify trends, inefficiencies, and improvement opportunities Assist with implementation of lean manufacturing principles through system capabilities Reporting & Analytics Design and develop operational reports and dashboards using tools such as Power BI, Crystal Reports, or native ERP reporting tools Create and maintain KPI tracking systems for manufacturing performance metrics Provide data analysis to support decision-making across operations, finance, and executive leadership Project Management & Change Management Lead or participate in cross-functional projects related to system implementations and process improvements Conduct requirements gathering sessions, gap analysis, and solution design workshops Develop test plans, coordinate user acceptance testing, and manage system deployments Provide training and support to end users on system functionality and best practices Document business processes and maintain procedure manuals Required Qualifications Bachelor's degree in Information Systems, Business Administration, Engineering, or related field or commensurate experience 5+ years of experience as a Business Systems Analyst or similar role in manufacturing, distribution, logistics environments Demonstrated experience with mid-size, multi-site company ERP, such as Microsoft (D365 Business Central, Dynamics AX, Dynamics NAV) or Infor (Trans4M/CloudSuite Industrial/SyteLine, LN, M3, or Visual) Proven experience managing EDI implementations and ongoing EDI operations in an automotive manufacturing setting Previously led an ERP implementation in a multi-site environment Deep understanding of manufacturing business processes including ERP/MRP/MPS, production scheduling, inventory management, quality management, and shop floor control Strong knowledge of EDI standards and automotive-specific requirements (AIAG standards) Experience with Honda, Toyota, GM or other large automotive EDI processing preferred Proficiency with SQL for data analysis and reporting Experience with business intelligence and reporting tools (Power BI, Crystal Reports, SSRS, or similar) Understanding of system integration approaches including APIs, web services, and middleware Familiarity with Microsoft 365 environment and Azure cloud services a plus Excellent analytical and problem-solving abilities with attention to detail Strong communication skills with ability to translate technical concepts for non-technical audiences Proven ability to manage multiple priorities in a fast-paced manufacturing environment Self-motivated with ability to work independently and as part of cross-functional teams Customer service orientation with commitment to supporting end users Strong organizational and documentation skills Must be authorized to work in the US without need for sponsorship. Preferred Qualifications Experience with Infor TRANS4M or CloudSuite Industrial (SyteLine) Certification in ERP systems (Infor, Microsoft, or similar) Experience with MES (Manufacturing Execution Systems) or shop floor data collection systems Knowledge of advanced planning and scheduling (APS) systems Six Sigma or Lean Manufacturing certification Previous experience in a private equity-backed manufacturing environment Familiarity with automotive supplier portals (Covisint, SupplierConnect, etc.)
    $56k-79k yearly est. 29d ago
  • EDI Analyst/Project Analyst II

    ASM Research, An Accenture Federal Services Company

    Operations analyst job in Lansing, MI

    Working in partnership with internal teams, The SBE Disputes EDI Analyst will also be responsible for analysis of discrepancies in the SBE payment dispute process for multiple stakeholders and continuous process improvement of the payment dispute process as well as disposition payment casework with accuracy. He/she will be investigating and providing root cause analysis updates, providing solutions, and drafting issuer responses for complex cases. **Key Responsibilities:** + Review, analyze, and disposition Payment cases with 95% plus accuracy monthly. + Must have a positive attitude and be open to providing solutions and improvements. + Ability to work with complex cases and apply critical thinking skills. + Ability and willingness to think outside of the box and determine creative solutions to business needs/requirements. + Proven ability to multi-task while ensuring flexibility to meet deadlines and support team goals. + Monitor deliverables and ensure timely completion of cases assigned. + Prioritizing initiatives based on business needs and requirements. + Work to resolve issues in a timely and accurate manner and escalate as appropriate. + Excellent verbal and written communication skills. + High organizational skills and attention to detail. + Participate in review and delivery of recurring reports including the Semi-Monthly Issuer Report and Dispute Disposition Report (DDR). + Ability to efficiently work on issuer specific requests and provide timely and detailed responses. + Communicate with team leader and management team regarding escalated casework or issuer concerns. + Ability to deliver presentations in a clear, concise, and engaging manner. + Ability to identify and prioritize responsibilities while completing multiple tasks independently. + Effectively answers complex enrollment and payment questions in a clear and concise written and verbal manner. + Works effectively in a team and independently to complete all tasks in a timely manner with minimal oversight. + Review documented training material, including policy and process documents, for review and accuracy. + Handle ambiguity and change, manage priorities and tasks in a changing environment. + Work with the technical and development team to resolve identified issues in a timely manner. + Work closely with technical team and escalate all the front and backend Issues. + Be able to communicate complex scenarios related to Marketplace enrollment records and reconciliation. **Required minimum qualifications:** + Bachelor's Degree or equivalent OR 4 years' relevant experience in lieu of degree. + 2 additional years of experience in the health care industry. + Must be a US Citizen Candidates that do not meet the required qualifications will not be considered. **Preferred qualifications:** + 1 year of experience with X12 transactions + 1 year of experience with federal data or projects (including but not limited to agencies such as CMS, IRS, DOD, VA, SSA or another federal agency) + Knowledge of the Affordable Care Act + Project management experience + Experience with Federal contracts + Experience with premium payment transactions + Experience in reconciliation of enrollment transactions + Experience with Power BI Reports and Dashboards + Experience with Microsoft Office Suite + Experience with SQL queries **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 60,200 - 80,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $57k-81k yearly est. 35d ago
  • IT Financial Analyst

    Cayuse Holdings

    Operations analyst job in Lansing, MI

    **JOB TITLE:** IT Financial Analyst **CAYUSE COMPANY:** Cayuse Commercial Services, LLC **SALARY:** $28.00-$35.00/hr **EMPLOYEE TYPE:** Full-Time Hourly Non-Exempt **The Work** The IT Financial Analyst will provide day-to-day support for invoice review and approval processing. The role will also assist IT managers with other financial tasks as assigned. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** **Key Responsibilities** + Monitor vendor invoice mailbox + Review vendor invoices + Match against contract or purchase order + Verify invoice for payment or return to vendor + Record invoice in general ledger + Notify Accounts Payable for vendor payment + Work with IT managers on other financial tasks as assigned + Respond to assigned tasks in accordance with predefined guidelines. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + High school diploma or equivalent required + Two (2) to five (5) years of experience working in a finance position with focus on billing, invoicing, vendor management. + Preference with experience supporting an IT organization + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Microsoft Office experience (Work, Excel) + Experience with JD Edwards preferred + Financial billing, accounts payable experience + General accounting + Excellent communication skills + Experience working with suppliers and third-party vendors + Ability to quickly analyze a situation and react appropriately and effectively + Effective prioritization skills + Self-starter + Financial analysis credibility and independent judgment + Able to contribute to IT financial planning and operations **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to:** **Program Manager** **Working Conditions** + Professional remote office environment. + Must reside in Central or Eastern Time Zone. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $28.00 - USD $35.00 /Hr. Submit a Referral (********************************************************************************************************************************* **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103881_ **Category** _Accounting/Finance_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_
    $28-35 hourly 7d ago
  • IT Governance Analyst

    Cygnus Professionals 3.2company rating

    Operations analyst job in Lansing, MI

    Cygnus Professionals Inc. has been named by the US Pan Asian American Chamber of Commerce Education Foundation (USPAACC) as one of the “Fast 100 Asian American Businesses” - joining the country's fastest-growing Asian American-owned companies, based on percentage revenue growth over the immediate past two years. Headquartered in New Jersey (U.S), Cygnus Professionals Inc. is a next generation global information technology Solution and Consulting company powered by strong management and leadership team with over 30 person years of experience. Today, Cygnus has strong footprints in more than 4 countries with more than 25 satisfied customers. We strive to extend our presence across industries and geographies with our industry-focused business excellence. Job Description Works within IT Governance to provide oversight, direction and guidance/consultation for IT policy/process development. Works within the Office of the CTO to provide oversight, direction and guidance/consultation for IT projects from project request submission through project close-out and post-implementation review. As a liaison, works with project teams, agency partners, clients, etc. to ensure project are receiving the appropriate level of executive support and direction. Ensures issues are evaluated and resolved, escalates Risk and directs corrective actions in any area where performance falls below objectives. Ensure projects/programs have adequate executive and strives to enable the success of the projects/programs. Verifies and validates project status reports and communicates key items to IT leadership. Reviews and contributes to project documentation including project initiation documents such as the project charter, budget, schedule, cost benefit analysis, etc. throughout the project lifecycle until the end of the project including the project closeout report. Recommends approval of documents to the appropriate sponsors and executive oversight committees. Attends project review and steering committee meetings for all projects for which he or she is governance liaison. Acts in a consulting role, supporting the Office of the CTO. Attends meetings with or on behalf of the CTO and manages action items and issues logs that require attention. Takes on small work requests and tasks for the Office of the CTO. Creates progress dashboards and metrics as part of an overall governance support role. Recommends process improvements and efficiency steps to overall benefit the department. • Assist in the preparation of reports and materials for regularly scheduled project and program portfolio reviews with IT leadership. Qualifications Experience as an IT Director of equivalent role Required 7 Years Practical experience supporting executive leadership as consultant, chief of staff or equivalent Required 10 Years Practical experience as an IT or business consultant Required 5 Years Practical experience in Program/Project Management Desired Experience working in large, complex Information Technology organizations Required 6 Years Bachelor's Degree in Information Technology, Computer Science, Business or Equivalent Required Master's Degree Desired Practical experience in the Public Sector Desired Demonstrated experience within COBIT, ITIL, and/or CMMI framework Highly desired Additional Information The hiring team is looking to conduct interviews - F2F only - on Jan 24th, 25th & 26th. Please confirm you will be available to interview in-person; during that timeframe.
    $69k-93k yearly est. 19h ago
  • Financial Analyst - Sheriff Department

    Livingston County (Mi 4.0company rating

    Operations analyst job in Howell, MI

    Livingston County was named a 2024 Top Workplace by the Detroit Free Press! Based solely on employee feedback, the Top Workplace title is a badge of honor for the County. With over 700 employees serving within 18 departments, 6 elected offices, and 3 Courts, Livingston County's top priority is providing effective and efficient services that improve the quality of life for all of our residents. Position Summary: Under the supervision of the Undersheriff, this position is responsible for analysis and preparation of a variety of financial and operational information including the analysis of state and federal grant awards. Assists in budget preparation, performs complex cost and internal control analyses, and assures satisfaction of various reporting requirements. Benefits: * Optional Voluntary 457 Deferred Compensation plan * Up to $300 annual Wellness reimbursement* & $100 incentive for completing your annual physical & Health Assessment. * Paid sick days accrued at 1 hour per every 30 hours worked. * 4 hours of paid personal time per year. * Employee Assistance Program * Pro-rated based on the DOH Pay Rate Information: The Financial Analyst is a non-union, part-time position and starting pay is $37.61/hr. This position is eligible for step pay increases within our Non-Union Grade 10 Wage Scale. Top end of the current wage scale for this position is $47.65/hr. This position is approximately 20 hours per week. Essential Job Functions: An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the duties, which the employee may be expected to perform. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. * Prepare, reviews, analyzes and submits a variety of complex and/or special reports, reconciliations, work papers, communications, schedules, tables and/or statements to and from internal departments, financial institutions, and external agencies. * Assists in preparing and administering the Sheriff's Office budget, prepares related operational and financial reports, reviews and recommends budget levels and amendments and consolidates related information. * Audits the processes, practices, and related operations of the Sheriff's Office to eliminate inefficiencies, ensure proper controls are established, and recommends appropriate changes. * Analyzes and reviews financial data for compliance with County accounting policies and procedures. * Analyzes, reconciles, validates, complies, and calculates a variety of financial data, information, and transactions. * Responds to audit requests or requests for information from other agencies that require a full working knowledge of accounting principles and practices. * May handle cash transactions; prepare and process purchase orders. * Performs all other duties as assigned. Required Knowledge, Skills, Abilities and Minimum Qualifications: The requirements listed below are representative of the knowledge, skills, abilities and minimum qualifications necessary to perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Requirements include the following: * Bachelor's Degree in accounting, finance or related field and three years of progressively more responsible experience in municipal finance or accounting. * The County, at its discretion, may consider an alternative combination of formal education and work experience. * Valid Michigan Operator's License. * Knowledge of the principles and practices of governmental accounting procedures and guidelines, auditing principles, financial and operational controls, and Generally Accepted Accounting Principles (GAAP). * Knowledge of applicable local, state, and federal laws, rules, and regulations, researching financial discrepancies, preparing financial reports and documents, and analyzing and interpreting financial information. * Skill in assembling and analyzing data and preparing comprehensive and accurate reports. * Skill in effectively communicating ideas and concepts orally and in writing. * Ability to establish effective working relationships and use good judgment, initiative and resourcefulness when dealing with County employees, contractors to the County, representatives of other governmental units, professional contacts, elected officials, and the public. * Ability to assess situations, solve problems, work effectively under stress, within deadlines, and in emergency situations. * Skill in the use of office equipment and technology, including Microsoft Suite and financial applications, and the ability to master the County's enterprise software system and related technologies. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate in person and by telephone, read regular and small print, view, and produce written and electronic documents and enter data on a computer keyboard with repetitive keystrokes. The employee must be mobile in an office setting, stand, sit, stoop, and kneel, use hands to finger, handle, or feel and reach with hands and arms. The employee must lift or push/pull objects of up to 15 lbs. without assistance. The typical work environment of this job is a business office setting where the noise level is quiet and sometimes moderate.
    $51k-65k yearly est. 60d+ ago
  • UM/QM Analyst - Part-time, Temporary

    Genesee Health System 4.1company rating

    Operations analyst job in Flint, MI

    Job Description Status: Temporary; No Benefits Work Schedule: Part-time; 20 hours per week within the working hours of M-F 8:00 am - 5:00 pm Assignment Timeframe: Approximately 12 months General Statement: The QM/UM Analyst works under the direction of the Director of Quality and Utilization Management, or designee, in a variety of clinical settings. Provides urgent support and coverage for high needs, high intensity case coordination, audit remediation, evidence collection and analysis for external reviews. Assists in projects related to quality of care, with a special focus on development of initiatives related to CCBHC, HCBS, and changing regulatory standards, as well as clinical development of electronic tracking and analysis of data for reporting. Work will occur both in the community and office settings. Minimum Requirements: Master's degree in Psychology with Michigan Limited Licensed Psychologist (LLP) credential and three (3) years experience in mental health services, at least 2 of which were working with Developmentally Disabled individuals and the Specialized Residential Network. OR Master's in Social Work with the Michigan Master's Level Social Worker (LMSW) credential, Clinical or Macro. Willing and able to provide supervision of LLMSWs and LLBSWs as requested by Senior Management AND three (3) years experience in mental health services, at least 2 of which were working with Developmentally Disabled individuals and the Specialized Residential Network. OR Master's in Counseling with the Michigan License Professional Counselor (LPC) credential AND three (3) years experience in mental health services, at least 2 of which were working with Developmentally Disabled individuals and the Specialized Residential Network. OR Bachelor's in Nursing and licensed as a registered nurse (RN) in the State of Michigan AND three (3) years experience in mental health services, at least 2 of which were working with Developmentally Disabled individuals and the Specialized Residential Network. OR Master's degree in a human services related field (inclusive of clinical and/or human services management degrees) AND meets the qualifications of Qualified Intellectual Disability Professional (QIDP) or Qualified Mental Health Professional (QMHP) AND three (3) years experience in mental health services, at least 2 of which were working with Developmentally Disabled individuals and the Specialized Residential Network. Additional Requirement Must be willing and able to work weekends, holidays, or irregular hours. Essential Physical Demands: Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations. Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations. Lifting, Standing, and Walking With or Without Reasonable Accommodations: Position requires the ability to lift up to 35lbs on an occasional basis Position requires the ability to regularly stand for extended periods of time Position requires the ability to walk at a minimum of 35% up to a maximum of 65% Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation. Preferences: Experience working in a CCBHC and/or a Community Mental Health setting. Experience working with PCE software. Experience with mental health evidence based practices. Experience with behavioral health system care management. Training or experience in report generator tools, data-driven quality improvement plans, or outcomes software.
    $27k-35k yearly est. 3d ago
  • IT Security Analyst 3

    Global Information Technology

    Operations analyst job in Dimondale, MI

    Plans, schedules, implements and maintains scalable vulnerability scans using modern vulnerability management scanning tools for high-complexity devices. While ensuring safe and timely scanning that has minimal/no impact on scan targets, provides troubleshooting of technical issues with scans. Supports vulnerability management scanning and reporting tools. Conducts internal vulnerability audits of servers, network devices, applications, and other devices. Interfaces with internal and external auditors, providing detailed information on remediation efforts. Conducts data analysis of vulnerability management data, often integrated with other data sources, to measure the effectiveness of vulnerability remediation. Data analysis tasks includes large datasets, which include structured, semi-structured, and unstructured data. Interfaces with other agencies to make recommendations on how to improve the security posture and reduce the number of security related vulnerabilities. Conducts trend analysis, creates dashboards using data scripting to provide metrics on the performance of security responsibilities, and controls, and creates new reports for management based on those collected metrics across multiple agencies. Escalates as appropriate. Requirement: 5+ Years' IT Security Experience Experience with vulnerability management scanning and reporting tools. Experience with trend analysis and creating dashboards using data scripting to provide metrics on performance. Ability to work independently and efficiently. Interested candidates can send their updated resumes at ********************* Job Posted by ApplicantPro
    $68k-93k yearly est. Easy Apply 12d ago
  • Applications Analyst

    Grace Health 4.0company rating

    Operations analyst job in Battle Creek, MI

    . Grace Health is looking for an Applications Analyst to join our team! Starting pay is $53,200.00 per year + with experience. This position gathers, analyzes, designs, develops, modifies, tests, implements, evaluates, and maintains information technologies to support clinical practice and business operations. We use advanced health information systems to enhance clinical workflows and patient care. We're looking for a Healthcare Applications Analyst with strong experience in EHR/EMR systems, ideally NextGen, to join our IT team. Position Overview The Applications Analyst supports and optimizes healthcare information systems across Grace Health. This role involves gathering requirements, analyzing workflows, designing and configuring applications, testing system enhancements, and training users. You'll ensure our clinical and business applications-especially the NextGen EHR/EMR systems-are fully optimized to improve efficiency and patient care Grace Health offers competitive wages based on experience and up to 3 weeks of PTO in the first year! Perks include no nights or weekend work. Benefits * Medical, vision, dental, life, and disability insurance * 401K match * 8 paid holidays * Employee wellness program focusing on physical, mental, and financial wellness Job Description 1) Independently creates and evaluates processes for the most efficient use of information systems and organizational resources. 2) Monitors and maintains user access for information systems. 3) Independently plans, designs, tests, implements, supports, and analyzes programs and software. 4) Manages and participates in projects and initiatives related to information systems. 5) Functions as point of contact for information systems training needs. Key Responsibilities * Configure, test, implement, and support NextGen EHR/EMR and related clinical and business applications. * Analyze workflows and identify opportunities to streamline healthcare and business processes using technology. * Research, recommend, and implement system enhancements or integrations to maximize efficiency. * Manage user access, licensing, and permissions for assigned information systems. * Lead or assist in system upgrades, migrations, and implementations. * Troubleshoot complex application issues and coordinate resolutions with IT and clinical staff. * Develop and deliver in-person and virtual training for system users. * Maintain accurate documentation, testing records, and change management reports. * Participate in multi-disciplinary project teams to improve data integrity and application performance. Qualifications Education & Experience: * Associate degree in Information Technology, Healthcare Informatics, or related field required (Bachelor's preferred). * 2+ years of experience as an Applications Analyst, EHR Analyst, or Healthcare IT Specialist. * Strong understanding of clinical workflows, ambulatory care, or dental systems. Technical Skills: * Hands-on experience with NextGen Enterprise EHR, PM, PXP Portal, EDR, or related healthcare applications. * Proficient in Microsoft Office Suite and standard IT support tools. * Experience with EMR/EHR system configuration, testing, and implementation. Certifications (preferred or required within 2 years): * NextGen Certified Professional (NCP) - Enterprise EHR (required). * NCP Certification in two or more of the following: * NextGen Enterprise PM * NextGen PXP Portal * NextGen EDR * NextGen Document Management * NextGen Virtual Visits #ZR
    $53.2k yearly 60d+ ago
  • IT Analyst

    Colson Caster

    Operations analyst job in Albion, MI

    Colson Group, a global company in 15 different countries, is a large scale business but operates with a "family-owned business feel". The Albion, MI location has been in their same location for almost 80 years. Come be part of our remarkable team! * All applicants must be authorized for employment within the U.S. This position is not eligible for sponsorship. Service Desk Support Analyst Position Summary We are seeking a Service Desk Support Analyst to provide Tier 1 and Tier 2 IT support across our organization. This role is responsible for triaging and resolving user issues within defined SLAs. The ideal candidate is self-motivated, detail-oriented, and thrives in a fast-paced, hybrid cloud environment. Key Responsibilities * Provide technical support to on-site and remote end-users, traveling to remote offices when required. * Monitor and manage incoming support tickets using the SolarWinds Service Desk ticketing system. * Support and manage endpoints including desktops, laptops, tablets, mobile devices (iOS/Android), and peripherals using Microsoft Configuration Manager and Microsoft Intune/Endpoint Manager. * Maintain accurate IT asset records in asset management systems and coordinate equipment lifecycle including e-waste compliant disposal. * Administer user accounts, groups, permissions, and licensing in Azure Active Directory and Microsoft 365 (Exchange Online, SharePoint, Teams). * Troubleshoot and support common networking issues (Wi-Fi, VPN, DNS, TCP/IP). * Promote best practices around cybersecurity, MFA, phishing prevention, and data protection Qualifications Education & Certifications Bachelor's degree in information technology, Computer Science, or related field; or 3+ years equivalent hands-on experience. Skills & Experience * Proven ability to troubleshoot and resolve hardware and software issues across multiple platforms. * Hands-on experience supporting Windows 10/11 and mac OS environments. * Working knowledge of Microsoft 365, Azure AD, Exchange Online, OneDrive, Teams, and SharePoint Online. * Familiarity with endpoint security tools (CrowdStrike, Mimecast, BitLocker, DUO, N-Central). * Strong sense of ownership and urgency in resolving user issues. * Independent thinker with a strong sense of urgency and strong customer service skills. * Exceptional written and verbal communication skills. Physical Requirements * Ability to lift to 50 pounds (desktops, monitors, printers, etc.). * Frequent standing, walking, bending, and lifting during device setup. * Must be able to commute to the office daily and travel to satellite locations as required.
    $68k-93k yearly est. 60d+ ago
  • IT Analyst

    Insight Global

    Operations analyst job in Battle Creek, MI

    Insight Global is seeking a Junior IT Analyst to support a key client by delivering day-to-day IT assistance, basic analytics, and serving as a liaison between Logistics/Supply Chain and IT. You'll help translate business needs into technical solutions, streamline data flows, and improve operational efficiency across warehousing, transportation, and inventory processes. This role is ideal for a recent graduate (Computer Science/Information Technology) or an early-career professional with strong problem-solving skills, excellent communication, and a passion for connecting technology with business outcomes. Compensation: $20/hr to $24/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Bachelor's degree in Computer Science, Information Technology, or a related field. - Internship or 0-2 years of experience in IT support, analytics, or a similar technical role. - Basic understanding of IT systems, troubleshooting, and data analysis. - Strong communication and problem-solving skills.
    $20 hourly 5d ago
  • IT Governance Analyst

    360 It Professionals 3.6company rating

    Operations analyst job in Lansing, MI

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Short Description: Works within IT Project Governance to provide oversight, direction and guidance/consultation for IT projects from project request submission through project close-out and post-implementation review. Complete Description: Years of Experience: 10 years of experience in the field. Job Description: Ensure projects have adequate project management and oversight structures and processes that will enable the success of the project. Verifies and validates project status reports. Assists with the training and implementation of new agency and/or COV project policies, standards, guidelines and procedures introduced. Assists with assessment of project management training needs, schedules classes as needed, or provides one on one project consulting. Reviews project documentation including project initiation documents such as the project charter, budget, schedule, cost benefit analysis, etc. throughout the project lifecycle until the end of the project including the project closeout report. Recommends approval of documents to AITR and Director. Attends project review and steering committee meetings for all projects for which he or she is governance liaison. •Works within IT Project Governance to provide oversight, direction and guidance/consultation for IT projects from project request submission through project close-out and post-implementation review. As a governance liaison, works with project managers to ensure all aspects of project management disciplines and ensures compliance with agency specific and State project management and project governance policies, procedures, standards and guidelines have been followed. Reviews and validates project deliverables to ensure information accuracy, thoroughness, completeness and compliance. Ensures all projects have a valid project plan that maintains scope, tasks, schedules, estimates, and status, and that information is accurately disseminated to IT management. Directs corrective actions in any area where performance falls below objectives. •Assists with the development, promulgation, implementation and regular updates of IT Project Management and Systems Development standards, policies, and guidelines and any other governance policies and procedures needed for the overall IT governance framework. Ensures compliance with all policies and procedures in the execution of technology projects. Monitor the progress of technology projects and provide quick and accurate responses to IT Management as to status, issues and risks of those projects. Serve as liaison between IT management, project managers and SOM. Monitor and support the management of the division's technology portfolio comprised of projects, systems, data and tools. Provide mentoring, coaching, training and on-boarding for project managers in the areas of project management tools, standards, policies, and procedures. Train and mentor new members of the IT Project Governance team as needed. •Initiate and conduct ongoing and regular IT Policy, Process, Procedure, and Standard reviews to ensure technology and governance best practices are incorporated into the agency's set of procedures and improve business and IT compliance with legislative and regulatory policies which impact IT deliverables. Assist in the preparation of reports and materials for regularly scheduled project and program portfolio reviews with IT CIO, IT Managers and PM's. Additional Information Thanks and Regards, Isha Sharma 408-766-0000- EXT 425 isha.sharma@)usitsol.com
    $71k-96k yearly est. 60d+ ago
  • IT Governance Analyst

    Cygnus Professionals 3.2company rating

    Operations analyst job in Lansing, MI

    Cygnus Professionals Inc. has been named by the US Pan Asian American Chamber of Commerce Education Foundation (USPAACC) as one of the “Fast 100 Asian American Businesses” - joining the country's fastest-growing Asian American-owned companies, based on percentage revenue growth over the immediate past two years. Job Description Works within IT Governance to provide oversight, direction and guidance/consultation for IT policy/process development. Works within the Office of the CTO to provide oversight, direction and guidance/consultation for IT projects from project request submission through project close-out and post-implementation review. As a liaison, works with project teams, agency partners, clients, etc. to ensure project are receiving the appropriate level of executive support and direction. Ensures issues are evaluated and resolved, escalates Risk and directs corrective actions in any area where performance falls below objectives. Ensure projects/programs have adequate executive and strives to enable the success of the projects/programs. Verifies and validates project status reports and communicates key items to IT leadership. Reviews and contributes to project documentation including project initiation documents such as the project charter, budget, schedule, cost benefit analysis, etc. throughout the project lifecycle until the end of the project including the project closeout report. Recommends approval of documents to the appropriate sponsors and executive oversight committees. Attends project review and steering committee meetings for all projects for which he or she is governance liaison. Acts in a consulting role, supporting the Office of the CTO. Attends meetings with or on behalf of the CTO and manages action items and issues logs that require attention. Takes on small work requests and tasks for the Office of the CTO. Creates progress dashboards and metrics as part of an overall governance support role. Recommends process improvements and efficiency steps to overall benefit the department. • Assist in the preparation of reports and materials for regularly scheduled project and program portfolio reviews with IT leadership. Qualifications Experience as an IT Director of equivalent role Required 7 Years Practical experience supporting executive leadership as consultant, chief of staff or equivalent Required 10 Years Practical experience as an IT or business consultant Required 5 Years Practical experience in Program/Project Management Desired Experience working in large, complex Information Technology organizations Required 6 Years Bachelor's Degree in Information Technology, Computer Science, Business or Equivalent Required Master's Degree Desired Practical experience in the Public Sector Desired Demonstrated experience within COBIT, ITIL, and/or CMMI framework Highly desired Additional Information The hiring team is looking to conduct interviews - F2F only - on Jan 24th, 25th & 26th. Please confirm you will be available to interview in-person; during that timeframe.
    $69k-93k yearly est. 60d+ ago
  • Reimbursement Solutions Analyst

    Cardinal Health 4.4company rating

    Operations analyst job in Lansing, MI

    Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a global, integrated healthcare services and products company connecting patients, providers, payers, pharmacists and manufacturers for integrated care coordination and better patient management. Backed by nearly 100 years of experience, with more than 40,000 employees in nearly 60 countries, Cardinal Health ranks among the top 20 on the Fortune 500. We currently have a career opening for a Reimbursement Solutions Analyst. **What Clinical Operations contributes to Cardinal Health** Clinical Operations is responsible for supporting the timely and quality sale, installation and monitoring of Cardinal Health products and services may also provide product and service education to facilitate technology adoption and workflow change management. The primary purpose of this position is to oversee the evaluation and clearance procedures and treatment orders in the contracted outpatient hospital setting. The goal is to provide a detailed outline of clearance criteria as well as prior authorization and advocacy identification for procedures and medications scheduled to be given in the outpatient hospital setting. Reports to Reimbursement Solutions Supervisor, Individualized Care **Responsibilities:** + Evaluate data input schedules from facilities to load work items + Collaborate with facility EHR's to gather data to support diagnosis and medical clearances + Identify advocacy opportunities as it pertains to patient specific situations and insurance status + Apply proper clearance criteria for medication regimens as insurance indicates + Discuss medication options with pharmacy/physician and patient based on accessibility and availability (outpatient environment) + Initiate and process applications for advocacy opportunities for qualifying patients + Extensive contact with insurance companies to include speaking to representatives for benefit investigation as well as clinical clearance for prior authorization and medical necessity + Extensive patient education/counseling to determine eligibility for Advocacy. + Identify and resolve rejected applications, including accessing comparable drug regimen + Refer patients that do not qualify for programs to other outside assistance. I.e. local charities + Manage the drug recovery application process + Assign appropriate billing level to each item processed in accordance with Reimbursement Solution guidelines + Communicate with team lead to meet the needs of the assigned facility + Maintain daily accounting activities and prior authorization documentation per the Reimbursement Solution procedures. + Maintain security and confidentiality of patient information at all times. + Demonstrates extensive knowledge and understanding of relevant clinical operations, products and services + Influences customer decision to purchase new products and services + Leads the post-sales assessment, design, implementation and monitoring of new products and services in multi-site and/or complex environments + Develops, plans and manages customer training programs in multi-site and/or complex environments + Serves as lead consultant and resource to internal and external customers in multi-site and/or complex environments + Mentors internal staff regarding best demonstrated practices + Significantly influences customer acceptance and utilization of new products and services in multi-site and/or complex environments + Initiates discussion to obtain in-depth customer feedback for product and service improvement opportunities **Qualifications** + 0 - 2 years of experience in related field preferred (open to fresh graduates!) + High level of attention to detail and a willingness to learn + Strong analytical skills preferred + Must be self-motivated and have the ability to understand and follow instructions + Strong Microsoft Office skills (Excel, Word, Outlook) + Strong written and verbal communication + Able to work independently and solve problems on behalf of Cardinal and the customer + Must be able to prioritize work to maximize job effectiveness + Excellent interpersonal skills + Strong ability to work under pressure and meet deadlines + Strong telephone presence/etiquette **_What is expected of you and others at this level_** + Applies basic concepts, principles and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Pay rate:** $27.00 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close** : 3/7/2026*if interested in opportunity, please submit application as soon as possible. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $27 hourly 10d ago
  • UM/QM Analyst - Part-time, Temporary

    Genesee Health System 4.1company rating

    Operations analyst job in Flint, MI

    Status: Temporary; No Benefits Work Schedule: Part-time; 20 hours per week within the working hours of M-F 8:00 am - 5:00 pm Assignment Timeframe: Approximately 12 months General Statement: The QM/UM Analyst works under the direction of the Director of Quality and Utilization Management, or designee, in a variety of clinical settings. Provides urgent support and coverage for high needs, high intensity case coordination, audit remediation, evidence collection and analysis for external reviews. Assists in projects related to quality of care, with a special focus on development of initiatives related to CCBHC, HCBS, and changing regulatory standards, as well as clinical development of electronic tracking and analysis of data for reporting. Work will occur both in the community and office settings. Minimum Requirements: Master's degree in Psychology with Michigan Limited Licensed Psychologist (LLP) credential and three (3) years experience in mental health services, at least 2 of which were working with Developmentally Disabled individuals and the Specialized Residential Network. OR Master's in Social Work with the Michigan Master's Level Social Worker (LMSW) credential, Clinical or Macro. Willing and able to provide supervision of LLMSWs and LLBSWs as requested by Senior Management AND three (3) years experience in mental health services, at least 2 of which were working with Developmentally Disabled individuals and the Specialized Residential Network. OR Master's in Counseling with the Michigan License Professional Counselor (LPC) credential AND three (3) years experience in mental health services, at least 2 of which were working with Developmentally Disabled individuals and the Specialized Residential Network. OR Bachelor's in Nursing and licensed as a registered nurse (RN) in the State of Michigan AND three (3) years experience in mental health services, at least 2 of which were working with Developmentally Disabled individuals and the Specialized Residential Network. OR Master's degree in a human services related field (inclusive of clinical and/or human services management degrees) AND meets the qualifications of Qualified Intellectual Disability Professional (QIDP) or Qualified Mental Health Professional (QMHP) AND three (3) years experience in mental health services, at least 2 of which were working with Developmentally Disabled individuals and the Specialized Residential Network. Additional Requirement Must be willing and able to work weekends, holidays, or irregular hours. Essential Physical Demands: Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations. Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations. Lifting, Standing, and Walking With or Without Reasonable Accommodations: Position requires the ability to lift up to 35lbs on an occasional basis Position requires the ability to regularly stand for extended periods of time Position requires the ability to walk at a minimum of 35% up to a maximum of 65% Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation. Preferences: Experience working in a CCBHC and/or a Community Mental Health setting. Experience working with PCE software. Experience with mental health evidence based practices. Experience with behavioral health system care management. Training or experience in report generator tools, data-driven quality improvement plans, or outcomes software.
    $27k-35k yearly est. Auto-Apply 60d+ ago

Learn more about operations analyst jobs

How much does an operations analyst earn in Lansing, MI?

The average operations analyst in Lansing, MI earns between $40,000 and $88,000 annually. This compares to the national average operations analyst range of $44,000 to $90,000.

Average operations analyst salary in Lansing, MI

$59,000

What are the biggest employers of Operations Analysts in Lansing, MI?

The biggest employers of Operations Analysts in Lansing, MI are:
  1. SMX Convention Center
  2. State Bar of Michigan
  3. Public Consulting Group
  4. Humana
  5. Dodge Construction Network
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