Operations associate jobs in Highland Springs, VA

Meta is seeking an experienced Logistics Operations Specialist to focus on Data Center Field and Warehouse operations. This person will be responsible for supporting the Site Logistics Operations Lead to develop and implement consistent processes and oversee third party logistics teams at their assigned data center. This position requires communication skills, collaboration, prioritization skills, a proven track record exposed to process analysis and optimization, the understanding of logistics processes and systems, and experience with data analysis and logistics operations. **Required Skills:** Site Logistics Operations Specialist Responsibilities: 1. Oversee logistics operations at assigned data center site to ensure operations are performed within the 4S standards (Safety, Security, SOX compliance, Stakeholders) 2. Proactively and continuously monitor site logistics operations to identify gaps and create remediation plans as needed 3. Plan and coordinate with third party logistics provider lead at the assigned data center to ensure site logistics requirements are met or exceeded. Work closely with third party lead to develop logistics support plans to include inventory accuracy, inventory movement and distribution, server rack movements, shipping and receiving, and any other processes as needed 4. Identify gaps in operations and present solutions to standardize operations across Meta data center sites 5. Develop, refine, and maintain documentation that captures and distributes the processes and policies for executing safe, effective, and efficient logistics operations within Meta data centers 6. Build and support cross-functional relationships with internal partners drive effective communication channels supporting operations management 7. Help produce monthly audits of compliance to ensure meeting all inventory controls 8. Support month/quarter and year end requirement to ensure appropriate financial reporting 9. Enable and support leaders to understand business requirements, implement new processes and contribute to ongoing process improvements 10. Drive inventory reconciliation process to identify risk, manage obsolescence, and correct errors impacting inventory movement 11. Identify and implement process improvement and efficiency efforts at assigned data center and warehouse locations 12. Raise the visibility of IBOS field issues that require better systemic controls to central logistics for the development of improved processes 13. Work with field leads, vendors and contract labor to develop and execute action plans in the implementation of these new processes 14. Partner with other Site Logistics Operations Specialists to share best practices, knowledge share, and drive efficiencies 15. Monitor metrics highlighting performance and trends within the data center field and warehouse operations 16. Support the execution of Sarbanes-Oxley requirements, analyze discrepancies and assist teams to develop root cause corrective actions and trend improvements 17. Help define and manage ongoing KPIs to measure process compliance and logistics operations performance 18. Partner in developing shared solutions when inconsistencies are identified 19. 10% travel required **Minimum Qualifications:** Minimum Qualifications: 20. Bachelor's degree in supply chain, operations management, business management and/or any other business-related field, or equivalent work experience 21. 5+ years logistics experience overseeing operations, team performance, and SLA adherence 22. Experience working independently, prioritizing, and managing one's time 23. Experience with ERP, TMS, CMS, WMS systems - Oracle, Excel or any other analytics tools 24. Communication, problem solving, and interpersonal experience **Preferred Qualifications:** Preferred Qualifications: 25. Experience handling project management responsibilities (prioritization, planning, scheduling, status reporting) 26. Knowledge in Supply Chain process from Procure-to-Pay 27. Experience in business analysis/program management 28. Knowledge with Supply Chain and Inventory management models 29. Experience in a data center environment 30. Experience in cross-functional projects across multiple teams **Public Compensation:** $113,000/year to $163,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

Job DescriptionSalary: $20 Hourly UZURV is a 200+, growing technology company based in Richmond, VA. The company operates in 16 states and is expanding nationally. As an Adaptive Transportation Network Company, the UZURV mobility platform serves individuals with disabilities, the elderly, and others who need assistance with independent transportation. UZURVs platform combines rideshare with specialty credentialed, drug and alcohol tested drivers to provide safe, reliable mobility and a higher level of care for the transportation disadvantaged. Its a technology platform and service that helps people who need assistance get where they need to go. Its honestly hard to convey how much it means to all of us here to have the opportunity to work on something with such a direct, positive impact on peoples lives. A little bit about the role At UZURV, we are steadfast in our commitment to building a platform that provides safe and reliable transportation access to communities of health throughout the country. We are a high growth technology company providing life-changing transportation experience for riders in partnership with healthcare organizations, municipalities and more. As an Operations Associate, you will be responsible for coordinating and overseeing the performance of our driver networks, ensuring that riders are picked up safely and on-time. To be successful in the role, you should be highly organized, able to think on your feet and ready to address challenging situations head on. You must be able to quickly triage issues and identify solutions in a continuously evolving environment. You are out-going, confident and a multitasking pro. It is also critical that the Operations Associate has excellent communication skills, as clear communication and coordination across a diverse set of stakeholders (e.g., riders, drivers & clients) is a core job responsibility. You will have the opportunity to play a key role in the growth of our business, delivering life changing service to riders every day. We are currently hiring for the following shifts: Wednesday to Sunday 3:30pm - 12:30am Saturday to Wednesday 3:30pm - 12:30am Friday to Tuesday - 12:00 PM - 9:00 PM Friday to Tuesday - 1:00 PM - 10:00 PM Friday to Tuesday - 2:00 PM - 11:00 PM The upcoming start dates are: January 12th February 2nd The training schedule is: Week 1: Monday-Friday 9a-5p in person at UZURV's Richmond office Week 2 + 3: Monday-Friday 8a-5p at home Week 4: Operations Associates jump into their scheduled shift dates and times As an Operations Associate, you will be responsible for the following: Handling a large amount of inbound and outbound calls in a timely manner. Monitoring real-time ride activity, engaging with drivers and riders and responding to evolving situations as they develop, coordinating emergency response as required. Overseeing network performance to ensure on-time performance delivery. Utilizing internal tools to support drivers from initial onboarding to completing rides. Communicating with drivers, riders, and clients in real-time across different platforms, including chat, email, phone, and SMS. Building positive relationships by going above and beyond with customer service, ensuring that all questions, concerns, and escalations are handled appropriately. To succeed in the Operations Associate role at UZURV, candidates must be able to perform the following: Ability to remain seated for extended periods and use a computer screen, phone, and other office equipment Effective communication via phone, email, and chat Ability to respond quickly to real-time issues, including emergencies Strong attention to detail and critical thinking Ability to multitask in a fast-paced environment Proficiency with tools such as Slack, Google Suite, and mobile apps We are excited about you because You have 3+ years relevant experience (bonus points for hospitality, call center, and/or dispatch experience). You have a valid drivers license and reliable transportation. You have home high-speed internet (minimum 100 Mbps download / 50 Mbps upload). You have an outgoing personality and willingness to learn new skills and processes. You have the ability to show compassion and empathy while maintaining a professional attitude. You have strong communication skills - written, verbal, and interpersonal. You are a problem-solving pro who focuses on outcomes and respects processes. You have scheduling flexibility - evenings and weekends are required. You are proficient in the business tools of 2024 (Slack, Zendesk, Google Suite, etc.) You are located in or near Richmond, VA. To be successful at UZURV, you must be: Reliable and focused - Our riders and drivers depend on us, which means we hold ourselves accountable by being punctual and adhering to scheduled shift times. Actively listening and maintaining full concentration and attention to each call by limiting distractions allows us to provide the best customer service possible. Technology-oriented - You must be well versed in G Suite applications and adept with the installation and utilization of smartphone apps (and helping others use them). Agile - Multitasking is necessary in a growing, fast paced company, as is the ability to plan and organize your workload. You must be flexible and nimble to adapt to shifting priorities. Collaborative- Collaboration is critical at UZURV, and we work together to provide greater independence for the communities we serve. You should be committed to approaching this role with a results focused, collaborative and inclusive mindset. Mission driven - What we are creating every day is the ability for our transportation-disadvantaged citizens to move more freely and easily within their communities so they can overcome one of life's biggest challenges: transportation. Valuing your work and the time you spend in your career as core to who you are you work where you want to make a true difference. Reasons it pays to work at UZURV (in addition to the pay itself)... UZURV employees understand we are building a company that is greatly needed to improve access to mobility for all of us, regardless of our disabilities, illnesses, or impacts of age. We get daily affirmation from our riders, drivers, and the transportation companies we work with about the innovation, value, and quality inherent in what we bring to market. In addition to providing our employees with a safe and collaborative environment UZURV also offers: 401K matching Healthcare benefits package Generous PTO and paid holidays Collaborative team-based work environment Come As You Are Dont meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every. single. qualification. At UZURV, we are dedicated to building a diverse, inclusive and just workplace, so if youre excited about this role but your past experience doesnt align perfectly with 100% of the qualifications listed, we encourage you to still apply. Our hiring philosophy looks to weed people INTO our process, not weed them out! Who knows, you may be just the right candidate for a future role at UZURV. Just go for it... submit your resume!

Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines' extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch. We are proud to offer highly competitive pay and a comprehensive benefits package, including: Paid vacation, sick time, and holidays 401(k) plan with company match Medical, dental, and vision insurance Short- and long-term disability plans Life and accidental death & dismemberment insurance Job referral bonus program Responsibilities The Specialist, North American Operations, is responsible for maintaining the expected service level of all EFW shipments, updating shipments with the most accurate and timely status, and ensuring the quality of service provided to EFW customers. To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties. Track, trace, and monitor Estes Forwarding shipments and update the status with complete notes. Perform clerical processes related to the Estes Forwarding business. Process routine customer information in support of transportation, billing, and/or collection efforts. Monitor the Web, fax, and voice mail for service provider updates. Maintain data for specific customers, markets, products, and/or processes as required. Assist and support coordinators, supervisors, and managers with various business needs. Communicate to Estes Forwarding Coordinator or Supervisor any issues or problems that may put a shipment in jeopardy of failure. Confirm charges from service providers as needed. Maintain familiarity with conditions that need special and accessorial charges and ensure that all costs and charges are complete and accurate. Perform miscellaneous job functions to assist with operations, sales efforts, contracts, and billing. Support and promote company core values. Regular attendance is required. Comply with company C-TPAT and TSA security procedures. Perform other duties as assigned. Qualifications The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required. SKILLS AND ABILITIES Must be able to work flexible shifts. Intermediate proficiency in Microsoft Office, internet, web-based, and job-specific software applications. Ability to plan, organize, and manage multiple projects and set priorities. Ability to develop and use collaborative relationships to accomplish work goals; develops individual relationships by listening, sharing ideas, and appreciating others' efforts. Maintain stable performance under pressure or opposition; handle stress in a manner that is acceptable to others and the organization. Use appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals. Read, analyze, and interpret highly complex regulations and procedures, and respond to common inquiries or complaints. Ability to effectively present information and respond to questions from groups of customers and employees. Ability to read and interpret general business documents. Ability to write routine reports and general business correspondence. Ability to work with peers and communicate basic concepts. Ability to solve practical problems through standardized solutions that require limited judgment. Ability to follow prescribed and detailed procedures to solve routine problems. Must be eligible to work in the United States. At this time, EFW will not sponsor a new applicant for employment authorization for this position. EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status. SUPERVISION The position functions with supervision and has no direct reports. EDUCATION/EXPERIENCE Minimum of a High School Diploma (or equivalent) and 0-2 years of experience. 1-3 years of experience in the Transportation or Freight Forwarding industry preferred. However, a combination of experience and/or education will be taken into consideration. LICENSES/CERTIFICATIONS None required. TRAVEL None required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. Typically sitting at a desk or table. Intermittently sitting, standing, walking, or stooping. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties. Normal office situation. EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.

Our Mission: Enable everyone to make their house a home. Our Vision: To become the first-choice destination for home and holiday décor. The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including unloading, processing, stocking, and resets. Key Roles and Responsibilities Provides customers a positive shopping experience. Performs cashier duties accurately while processing all transactions per policy. Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving. Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas. Unload, process, and stock freight to correct location, following merchandising guidelines. Timely and thorough incident reporting compliance. Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts. Performs and trains team on store freight processing and merchandising responsibilities Operates all equipment in a safe manner per directed procedures. Ensures a safe working and shopping environment while minimizing shrink and damages. Execute company directives, policies and procedures timely, accurately, and thoroughly. Open Availability Qualifications and Competencies: At least 18 years old High School Diploma/Equivalent Background Check will be completed. Ability to work a flexible schedule including nights, weekends, and some holiday Ability to lift a minimum of 50 lbs., team lift 100 lbs. Contributes to a customer focused environment while demonstrating excellent service. Communicates clearly with customers, team and leadership. Reliable and trustworthy Ability to work effectively independently and within a team to perform all tasks as assigned. Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thorough execution. Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.

Carrier Enterprise has an exciting Operations Specialist opportunity at our Richmond, VA location. Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Operations Specialist for our Richmond, VA location. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors. Company Description: Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet our customers' HVAC/R needs. Company website: www.carrierenterprise.com SUMMARY The Operations Specialist is responsible for finding resolution of our inventory, LTL, UPS, and Warehouse Transfer Discrepancies. Job Responsibilities: Operations Specialist Assists in running/implementing NxTrend reports such as ICZTI, ICRZU and others Participates in and runs physical inventories Responsible for managing factories and LTL/UPS freight claims for the region Manages all warehouse transfer exceptions, tracks, and manages open orders, warehouse transfers, and purchase orders for assigned locations Maintain and update inventory records. Create efficient and accurate inventory management procedures. Reconcile inventories to book records and adjust when necessary. Coordinate and verify issues related to damaged, defective, or mis-shipment of goods to customers Assist material handlers when inventory discrepancies are identified during picking or other warehouse processes. Perform cycle counts of inventory or coordinate others to perform cycle counts Research of inventory discrepancies, and adjustments of same with proper documentation and management approval (this will involve both physical and virtual research) Communicate resolution of issues to leadership teams Qualifications: Operations Specialist Safety Orientation: Demonstrates awareness of company safety policies and procedures; includes ability to identify and report safety hazards, and the ability to encourage others to work safely Adaptability/Flexibility: Ability to change or adapt work practices, priorities, or procedures or to reschedule activities in response to changing conditions or multiple work demands Teamwork: Ability to work well with others in a group, cooperate with others, offer to help when needed, and foster a team climate within the group where members are committed to a common goal. Requires good people management skills. Problem Solving: Using a systematic and effective approach in analyzing information in order to come up with good business solutions to problems Initiative: Must be a self-starter and detailed oriented. Must have the ability to think and take constructive and proactive action at work without being urged; skill and ability in taking the lead in forwarding new ideas or work methods Foundational Skills: Ability to understand written material and ability to write using correct spelling, punctuation, and grammar; ability to add, subtract, multiply and divide using fractions or decimals. Knowing the Business: Maintain a high level of knowledge of Distribution and Fulfillment Warehouse operations, products, etc. Requirements: Operations Specialist High School diploma or equivalent is required Four (4) years of warehouse or related experience, two of which being specific to inventory control. Requires knowledge of inventory management procedures and general warehousing terminology and practices. Skills in mathematics and spreadsheets are vital. Familiarity with warehouse and inventory management systems preferred. Accuracy and thoroughness required with great attention to detail. Must have the ability to multi-task and be detail orientated with good organizational skills and able to work in a fast- paced environment. Excellent verbal and written communications skills. Respect for all People: Respects people of all backgrounds Benefits: Health Insurance Health Savings Account Dental Insurance Vision Insurance Life Insurance Disability Insurance (Short-term and Long-term) Employee Assistance Program (EAP) Tuition Reimbursement & Professional Development Paid Vacation & Sick time Company Paid Holiday's 401(k) Plan with Employer Match Employee Discount Program Invitation to Apply Full-time and part-time positions are available. To explore this exciting (insert position here) opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team. Equal Opportunity Statement: Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate based on age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.

Our Mission: Enable everyone to make their house a home. Our Vision: To become the first-choice destination for home and holiday décor. The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including unloading, processing, stocking, and resets. Key Roles and Responsibilities Provides customers a positive shopping experience. Performs cashier duties accurately while processing all transactions per policy. Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving. Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas. Unload, process, and stock freight to correct location, following merchandising guidelines. Timely and thorough incident reporting compliance. Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts. Performs and trains team on store freight processing and merchandising responsibilities Operates all equipment in a safe manner per directed procedures. Ensures a safe working and shopping environment while minimizing shrink and damages. Execute company directives, policies and procedures timely, accurately, and thoroughly. Open Availability Qualifications and Competencies: At least 18 years old High School Diploma/Equivalent Background Check will be completed. Ability to work a flexible schedule including nights, weekends, and some holiday Ability to lift a minimum of 50 lbs., team lift 100 lbs. Contributes to a customer focused environment while demonstrating excellent service. Communicates clearly with customers, team and leadership. Reliable and trustworthy Ability to work effectively independently and within a team to perform all tasks as assigned. Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thorough execution. Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.

Job DescriptionBenefits: Free food & snacks Flexible schedule Training & development The Program & Operations Specialist (POS) is responsible for day-to-day programming, operations, and organization of Mary's Choice RVA is a Maternity Home. The primary focus for this position is House operations, Program operations, and Volunteer recruitment and coordination. The POS will be the primary point-of-contact and serve in the absence of the Executive Director. POS will oversee all aspects of residential services, including Client Relations Specialist, Volunteers, Non-monetary Donations, House supplies and operations. POS will also oversee resident faith development and discipleship. POS is responsible for producing required and requested reports by deadlines. POS is to maintain confidentiality to protect residents privacy. POS is a paid part-time position requiring a minimum of 20 hours per week. This position could turn into a full-time position. Day hours are needed. The POS must uphold the vision, mission, and core values of the organization of MCRVA. Must possess a servant spirit. MCRVA is a home for pregnant women is seeking candidate

About the Role The People Operations Specialist plays a key role in shaping the employee experience and supporting the full lifecycle of our team members in the Richmond office. In this role, you'll partner closely with leaders and employees to manage day-to-day HR operations including recruiting, onboarding, employee relations support, and engagement initiatives while also contributing to broader People Ops projects that strengthen our culture and organizational effectiveness. This is an ideal opportunity for someone who thrives in a dynamic environment, enjoys balancing tactical execution with strategic collaboration, and is passionate about creating a positive and inclusive workplace! What You'll Do Manage full-cycle recruiting, including drafting and posting job descriptions, sourcing candidates, screening applications, conducting phone screens, coordinating interviews, and ensuring timely candidate communication throughout the process. Lead new hire onboarding, including facilitating new hire orientation, managing Day 1 logistics, and coordinating with IT and department teams to ensure a smooth start. Maintain and audit personnel records, ensuring accuracy, organization, and compliance with internal policies and all applicable legal requirements. Ensure People Operations compliance by maintaining accurate HR policies and procedures, researching industry best practices, and monitoring changes to labor laws to support risk mitigation and organizational alignment. Serve as the first point of contact for employee relations inquiries, escalating issues to the People Operations Manager or HR leadership as appropriate. Support performance management and learning & development initiatives, including training logistics, content coordination, and tracking participation to promote continuous growth across the organization. Administer employee engagement and recognition programs, including milestone celebrations, rewards programs, and company-wide initiatives. Support office and culture initiatives, such as event planning, team-building activities, wellness initiatives, and ad hoc workplace experience needs. Partner with the People Operations team on strategic projects, such as job leveling, compensation benchmarking, policy revamps, HRIS optimization, and process improvements. Track and report key People Ops metrics, such as recruitment funnel data, onboarding feedback, and compliance completion rates. Who You Are Bachelor's degree and 4+ years of Recruiting and/or Human Resources experience, preferably in a fast-paced or high-growth environment (or equivalent work experience). Strong understanding of federal, state, and local employment laws and regulations, with interest in staying current on changes and industry trends. Proficient with the Google Workspace suite; experience with HRIS/ATS platforms is strongly preferred. Exceptional written and verbal communication skills; able to interact professionally with team members at all levels. Highly organized with strong attention to detail, capable of managing multiple tasks and deadlines simultaneously. Demonstrated ability to handle confidential information with discretion and sound judgment. Strong interpersonal skills with a service mindset and the ability to build trust across the organization. Comfortable working both independently and collaboratively, with a proactive approach to solving problems and improving processes. Benefits at Leapfrog 15 days Paid Time Off your first year, and an additional day each year thereafter (up to 25 days), as well as company paid sick days, holidays and parental leave options Medical, dental, and vision insurance as well as commuter benefits and additional voluntary benefits Annual bonus payouts for all salaried employees, and up to a 5% 401k match with no vesting period Summer Fridays - from Memorial Day to Labor Day enjoy half days every Friday Learn more about life at Leapfrog and our benefits by visiting us at ********************** Note: Leapfrog is currently operating under a hybrid work model, and this position will report on site to our Richmond office at least 3 days per week. Please do not apply if you are not comfortable with a hybrid work model. #LI-hybrid Leapfrog Brands is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. Please note, we are unable to offer sponsorship or relocation for this position, and all new hires will be required to verify their employment eligibility through the DHS E-Verify program.

Job Description At Koalafi, we believe in a world where no one has to put an important purchase on hold. That's why we're making it easier for more people to pay for big purchases over time. Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers. Interested in learning more about how we're transforming the financing experience and joining our team? What You'll Do We are in search of a Business Operations Associate to assist in providing exceptional customer service to our rapidly growing customer base. This associate will have the unique opportunity to grow alongside the company and help shape the future direction. This associate will be responsible for providing exceptional operations support and customer service by fielding inbound requests through non-phone channels including email, direct mail, faxes, and internal tickets. This associate will handle back-office responsibilities including posting payments, handling credit check and payment disputes, and independently following highly-regulated processes. In this role, you will: Provide superior customer and operational support, through email, direct mail, faxes, and internal tickets Resolve inbound requests and issues independently and escalate as needed Handle disputes, chargebacks, and other account-level issues Post payments received through direct mail with exceptional accuracy and efficiency Conduct QA of customer service phone calls as needed Adhere to regulatory and compliance timelines Follow established processes with precision, while remaining proactive in identifying opportunities for improvement Be flexible to perform a number of different tasks as needed About You (Qualifications) 2+ years of relevant experience in financial services, billing, or fraud investigations Comfortable performing routine or repetitive tasks, with a strong commitment to quality, accuracy, and consistency Excellent problem solving, math, computer, and keyboarding skills, including proficiency in Microsoft Suite Excellent verbal and written communication skills Attention to detail and excellent organizational skills Strong interpersonal and active listening skills Ability to work independently and efficiently, both in-person and on work from home days Experience working in a fast-paced, dynamic environment, with strong prioritization skills and ability to handle multiple responsibilities at once Bilingual (English/Spanish) preferred; additional languages a plus Bachelor's degree or equivalent experience Location Requirement: This position requires regular in-person attendance at our office (Richmond, VA). Candidates must already be located within a commutable distance to our office location, as relocation assistance is not available at this time. Why choose Koalafi: A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. You'll get outside your comfort zone, build meaningful relationships, and most of all, take charge of projects that ultimately help people get the things they need most. Benefits: At Koalafi, you will have a direct impact on our products and help shape the company's success. We offer competitive compensation & benefits packages to keep you at your best: Comprehensive medical, dental, and vision coverage 20 PTO days + 11 paid holidays 401(k) retirement with company matching Student Loan & Tuition Reimbursement Commuter assistance Parental leave (maternal + paternal) Inclusion and Associate Engagement Programs Who we are & what we value: We focus on what's most important We set clear expectations and deliver We embrace challenges to reach our full potential We ask, "How can this be better?" We move fast together

Requirements Experience/Education/Certifications: Minimum high school diploma and 3 to 5 years of experience in a commercial bank lending environment Knowledge of accounting is a plus Skills Required: Organizational Skills Well-developed Experience/Education/Certifications: organizational and decision-making skills, adaptability to changing priorities Ability to meet deadlines and oversee multiple responsibilities simultaneously Able to set one's schedule and execute according to a plan, seeking effective and efficient results Communication Ability to communicate in a clear, comfortable, and confident manner Communicate effectively and in a way that supports teamwork Demonstrate ability to write in a clear, concise and organized way Computer/Technology Excellent Word, Excel, and Windows file management skills mandatory Demonstrated web research skills Familiarity with Outlook, Teams, or similar network-based email and calendar software Compensation and Benefits: $47,000 - $57,000 annual salary, depending on skills and experience Annual bonus opportunity 18-days of PTO per year 13-paid holidays per year Medical, dental, vision, short- and long-term disability insurance Life Insurance Paid Family Leave options 401k savings plan with employer match Locus is an Equal Opportunity Employer. Locus does not discriminate in hiring or employment practices on the basis of race, color, religion, gender, age, sexual orientation, marital or familial status, national origin, non-job-related disability, or status as a veteran.

Company Details At Verus Specialty Insurance, a proud member of the esteemed W.R. Berkley Corporation (NYSE: WRB), we stand as a leading Excess and Surplus Lines provider delivering comprehensive solutions across the United States. Backed by the formidable strength of a Fortune 500 titan and operating with the agility of a nimble startup, we blend the best of both worlds to foster innovation and excellence in everything we do. Our nationwide operations are supported by a robust network of select wholesale producers, ensuring that our reach and capabilities are always close at hand. We are driven by a forward-thinking leadership that champions a dynamic culture where questioning the norm is not just welcomed but expected. This ethos empowers our team to consistently surpass customer expectations and drive the industry forward. At Verus, we are more than just a company; we are a community that thrives on collaboration, growth, and taking ownership of our actions. We are constantly on the lookout for exceptional talent who are eager to contribute, innovate, and grow with us. If you are passionate about making a mark in the insurance industry and align with our vision, we eagerly await your application. Join us and be a part of a team where your contributions are valued, and your potential fully realized! The Company is an equal employment opportunity employer. ************************* Responsibilities Responsible for performing Operations related support duties while gaining valuable real-world experience which can be utilized both personally and professionally. Resume builder and stepping stone to a future career in the Insurance Industry. Provides support on key projects and analysis. Assists with daily tasks, meetings and presentations. Assist with the implementation of special projects and initiatives across all operations verticals and other areas. Build relationships with cross-functional teams. Support content audits to identify opportunities and drive consistency across our products. Qualifications Current college student (and/or recent graduate) working towards a degree program in actuarial science, mathematics, statistics, finance, or related field with a 3.0 GPA or higher. Must demonstrate excellent oral and written communication skills. Must be willing to work collaboratively and embrace innovative ideas and processes. Must be technology focused and proficient in the use of a computer and its applications. #LI-FL1 #LI-INTERNSHIP Additional Company Details We do not accept any unsolicited resumes from external recruiting firms. This is a 10-week, paid internship - Monday, June 1, 2026 - Thursday, August 6, 2026. The hourly rate range based on a 37.5-hour work week is $20.00 - $22.00 an hour. This role does not offer a benefits package, as it is a temporary, summer internship position. Sponsorship Details Sponsorship not Offered for this Role

Who We Are Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is “that the future may learn from the past” through preserving and restoring 18 th -century Williamsburg, Virginia's colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse peoples who helped shape a new nation. Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 89 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research. The Historic Area is staffed by highly trained, historically dressed interpreters and expert tradespeople who bring the 18th century to life. The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum, and the Abby Aldrich Rockefeller Folk Art Museum, The Bob and Marion Wilson Teacher Institute , and a renowned research library, the John D Rockefeller Jr Library. Additionally, Colonial Williamsburg is home to five world class accommodations at the Williamsburg Inn, Williamsburg Lodge Autograph Collection, the Griffin Hotel, the Williamsburg Woodlands Hotels and Suites and the unique Colonial Houses in the Historical Area. Visitors may also indulge in food and drink at our many on site restaurants and taverns that blend a historically inspired dining experience with today's evolved tastes. Each year over 5 million people visit Williamsburg and another 20 million engage with us digitally. About the Position This critical role is primarily responsible for seamless operational and administrative support for the Development division through assisting senior division leaders. Key responsibilities include coordinating a myriad of projects and serving as the primary individual for ensuring accurate and timely submission and documentation of related purchase orders, invoices, and requisitions across the entire division, in addition to managing requests for system access. The Development Operations Specialist monitors asset and office supply inventory and ensures new and existing hires within the division have all the necessary tools and access needed for success in their role, such as those related to the donor database. They are also responsible for ensuring all onboarding/offboarding tasks are completed in a timely manner, working with division leaders, managers, and HR as appropriate. Another significant piece of the Development Specialist's job will be to create and maintain standard operating processes for the entire division as they relate to Tessitura, the constituent relationship management system. Main Duties: Working with department leaders, coordinating ongoing projects to ensure efficiency and collaboration across teams. Ensuring timely and accurate purchase orders, invoices, and requisitions are processed by working directly with department leads and accounts payable. Develop and maintain a high level of proficiency in the Foundation's ERP system of record. Support the onboarding process for new hires by facilitating introductions, arranging technical and training needs, and ensuring proper office setup and access to systems and equipment. Maintain and update onboarding and offboarding workflows, ensuring completion of tasks such as Teams access, distribution lists, parking, and other setup items. Integrate a cohesive system for monitoring and updating standard operating procedures for the donor database. Build awareness and utilization of the SOP's across Development staff. Organize and document an appropriate training schedule; develop, implement, and edit to improve existing training modules. Manage the hardware/software assets of the division; assess requirements, confirm budget appropriation, coordinate and confirm delivery of assets with IT. Provide administrative support to AVPs for scheduling and communication, purchase reconciliations, summaries of departmental needs/next steps required and other support as needed for division leaders. Monitor office supplies and inventory with a lockbox vendor to ensure appropriate levels are consistently maintained. Required and Preferred Education and Experience: Required: Undergraduate degree OR an equivalent combination of education, training, and/or experience. At least two years of experience relevant to the position such as experience providing administrative support at an executive level. At least 2 years of experience in a role requiring strong technical aptitude with the proven ability to navigate multiple systems. Experience with complex requisition and invoicing systems and procedures. Several years of experience using/working in Microsoft Office 365 including Word, Excel, PowerPoint, and Outlook. Preferred: Familiarity with fundraising, or nonprofit organizational structures, policies, and procedures. Experience managing workflows or processes in digital platforms or CRM systems (e.g., Tessitura, Salesforce, Workday, or similar). Qualifications: Exceptional organizational skills. Strong verbal and interpersonal skills, with a polished and professional demeanor with various stakeholders and diverse interest groups. Ability to manage multiple requests and deadlines in an efficient manner. Proven ability to manage multiple projects with a variety of stakeholders. Be able to work with minimal direct supervision. Understanding and adherence to discretion and information security. Trusted to manage confidential information with discretion, sensitivity, and a high degree of care.

MarshBerry is growing! We are seeking an Operations Specialist to join our FirstChoice team. We have a people first, fast paced, collaborative culture with plenty of opportunity for growth. MarshBerry has been successful in achieving growth objectives because the trust our clients place in our talented team of professionals, and all MarshBerry colleagues play a critical role in directly or indirectly cultivating those trusted relationships. MarshBerry provides an environment where employees can learn, improve, and realize their career goals. We offer competitive benefits, flexible work schedules, new challenges, and learning experiences. Job Details Position Summary: MarshBerry is currently seeking an Operations Specialist for our Richmond, Virginia office. The Operations Specialist will be responsible for delivering exceptional customer service to FirstChoice members and play a key role in helping members with inquiries, responding to service requests, updating the agency management system (AMS) with carrier and client information, and assisting the Risk Placement Team. Responsibilities: Respond to service requests from FirstChoice members. Act as liaison with carriers and members to resolve client issues. Check carrier websites daily to download policies, endorsements, audits, billing information, etc. and update the AMS accordingly with the information obtained. Audit commission splits and communicate discrepancies to the appropriate team members. Serve as liaison with accounting to resolve issues. Assist Risk Placement Team with service requests as needed. Stay up to date with industry regulations to ensure all interactions and processes adhere to industry requirements and FirstChoice standard operating procedures. Cultivates and maintains effective relationships with potential internal/external clients, partners, and stakeholders that can directly or indirectly lead to revenue generation for all MarshBerry services. Act as back up to other service personnel as needed. Additional responsibilities and projects as assigned. Selection Criteria Education & Experience: High School diploma required, college degree preferred (A.A, + degree or equivalent). Minimum of 3-5 years experience in a customer service role. Prior insurance experience is a plus. P&C license preferred. Proficient with technology including Microsoft Word, Excel, PowerPoint, and Access or similar database. Experience with an Agency Management system such as Applied Epic is preferred. Other: Attention to Detail: Takes pride in the quality of one's work output. Naturally pays close attention to work and takes accountability for accuracy, consistency, and thoroughness. Customer Service: Consistently demonstrates a "customer first" attitude. Ensures the customer has a complete and satisfactory experience in terms of products/services rendered and questions/concerns addressed. Prioritization: Organizes job duties. Meets deadlines. Aligns projects and tasks with corporate objectives. Ensures work being completed aligns with successful achievement of corporate, departmental, and team goals and deadlines issued. Strong written and verbal communication skills with demonstrated creativity with regard to work. Team oriented: Positive and professional, maintains good working relationships with team members throughout MarshBerry. Remains opens to others' ideas and exhibits a willingness to try new things. Resourcefulness: Identifies and utilizes resources available to effectively achieve objectives. Able to size up new situations or challenges and determine how to respond adeptly and quickly. Makes the most of the tools available. Integrity: Upholds the highest ethical standards in one's behaviors and activities. Ability to lift up to 25 pounds. Working at MarshBerry Who We Are: MarshBerry practices The Collaborative Way which encourages employees to adhere to these five principles: listening generously, speaking straight, being for each other, acknowledgement & appreciation, and honoring commitments. We are committed to fostering an environment of Diversity, Equity, and Inclusion. We strive to educate our current and potential employees in these areas, while continuing to promote a welcoming and inclusive environment for all. What We Do: MarshBerry provides consulting services in the financial services industry primarily to independent insurance agents, brokers and carriers. Our services include but are not limited to financial, operational, sales management, merger and acquisition advisory, peer-to-peer exchange and information services. We are recognized in the insurance industry for providing innovative and customized solutions to our clients. At MarshBerry, our mission is to help our clients learn, improve and realize their value. Our clients credit us for providing the vision, tools, and discipline to help them reach their strategic goals. It's one thing to be recognized as experts in our field, it is another to be noteworthy based on the sentiment and feedback of our team. MarshBerry has been recently awarded the following: Crain's Best Employers in Ohio The Nation's Best and Brightest in Wellness North Coast 99 Top Work Places - The Plain Dealer Weatherhead 100 West Michigan's Best and Brightest Companies to Work for To learn more about MarshBerry, visit ******************* We appreciate your interest in MarshBerry. As an equal opportunity employer, your application will be considered with regard to all laws which prohibit discrimination because of race, color, sex, religion, national origin, age, disability, military status, and genetic information, and requirements to take affirmative action in the hiring of minorities, including women, veterans, and those individuals with disabilities.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The Master Data Hub (MDH) Operations Specialist will have a leading role in maintaining the MDH platform as defined by the Product teams. Our Operations team is responsible for level 2 end user support, release support as well as production availability for over 10 ServiceNow instances & Remedy environments. This role will provide hands on technical expertise to resolve service availability issues which includes coordinating cross team efforts to perform root cause analysis and problem resolution. You will work in a team environment to plan and implement software (or hardware) changes. We participate in various phases of the application lifecycle including plan, server build and software installation, release implementation, continuous improvement, and decommission. As the support for MDH takes shape, sharing knowledge and developing a documentation library as a team will be essential to our success. This job is responsible for leading the planning, designing, and implementation of complex infrastructure solutions to meet deployment requirements aligned with available playbooks and technical blueprints. Key responsibilities include providing and communicating technology solutions across audiences and overseeing projects and activities related to special initiatives or operations. Job expectations include leading the resolution process for problems, adhering to defined practices and policies to obtain results, and establishing input/output processes and working parameters for systems. Responsibilities: * Maintain and support the MDH platform while adhering to bank policies and standards * Respond to incidents for application availability issues as part of on-call duties * Respond to incidents/pages for application functional issues or questions as part of daily duties * Use your technical knowledge to triage service availability issues and restore service * Research and resolve system defects, lead root cause analysis, and drive permanent resolution * Ensure appropriate monitoring is in place and maintained to ensure application availability * Participate in software release implementation meetings * Participate in and coordinate maintenance activities * Prepare and maintain application support/process documentation * Develop management jobs, automation routines, or deployment scripts * Fulfills requests from business users and operations, communicates technical status updates with appropriate teams, and oversees stability, resiliency, reliability, and the performance of multiple supported systems * Mentors other team members and provides technical leadership * Captures and translates business requirements into complex infrastructure and/or system design for specific implementations and collaborates with technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service providers for system design and deployment * Supports change implementations, proactively identifies and resolves potential issues resulting from the changes, and performs access and/or physical provisioning/deprovisioning (additions, modifications, and deletions) for infrastructure and applications * Provides consulting services to Core Technology Infrastructure (CTI) and technical partners, executes procedures reliably, and escalates appropriately to solve incidents quickly * Provides release support when needed and manages engagement across audiences * Provides full lifecycle management of the infrastructure and application environments Required Qualifications: * 5+ years of experience with application & end user support * Experience as an administrator in highly-regulated environments * Experience monitoring and maintaining applications, supporting software engineering, maximizing data processing systems, building cloud-compatible services, and operating within an enterprise IT lifecycle * Experience supporting application integrations for security, risk, and compliance * Willingness to provide after-hours support as needed Desired Qualifications: * Windows and Linux support * Experience in financial institution information technology security, compliance with rules, regulations, and financial industry standards * Experience with CMDB, ITAM, ITSM and Discovery processes Skills: * Innovative Thinking * Production Support * Result Orientation * Adaptability * Analytical Thinking * Collaboration * Influence * Solution Delivery Process * Stakeholder Management Shift: 1st shift (United States of America) Hours Per Week: 40

Under the direct supervision of the Executive Director, the Program Manager provides leadership and oversight for the Hopewell/Petersburg Healthy Start-Loving Steps Program and the Hopewell/Prince George Healthy Families Program. This position ensures both programs operate in compliance with their respective grant and accreditation requirements-Healthy Families America (HFA) Best Practice Standards and HRSA Healthy Start Program Standards. The Program Manager supports daily operations, supervises assigned staff, monitors program outcomes, ensures data accuracy and timely reporting, and fosters collaboration among staff, community partners, and stakeholders to enhance family-centered service delivery across all participating localities. Additionally, the Program Manager assists with the development and expansion of other family-centered initiatives within the Department of Healthy Families, helping to grow new programs, community outreach projects, and service delivery enhancements in alignment with the department's mission and grant objectives. Examples of Duties * Program Oversight & Compliance * Provides direct oversight for both the Healthy Start-Loving Steps and Healthy Families programs. * Ensures all services align with HFA and HRSA grant requirements, policies, and performance benchmarks. * Assists the Executive Director in maintaining program fidelity and preparing for audits, site visits, and evaluations. * Supervision & Staff Support * Provides reflective supervision and case consultation to assigned staff, ensuring quality service delivery. * Supports staff in developing professional growth plans, completing trainings, and meeting performance standards. * Assists with scheduling, caseload management, and balancing staff workloads across both programs. * Program Expansion & Development * Collaborates with the Executive Director to develop, plan, and implement expansions of existing programs and new community initiatives under the Department of Healthy Families. * Identifies service gaps and emerging needs within the community, proposing new program components to address them. * Supports the design and coordination of pilot projects, such as fatherhood/motherhood engagement programs, lactation support, and mental health initiatives. * Assists in drafting funding proposals, community partnerships, and sustainability strategies for new or expanding programs. * Data & Reporting * Oversees data entry and reporting in designated databases (e.g., CASIE, HRSA systems). * Ensures timely completion of reports, assessments, and documentation per funder and model requirements. * Prepares summary data and performance reports for the Executive Director and funding agencies. * Community & Partner Engagement * Represents the Department of Healthy Families at community events, collaborative meetings, and outreach activities. * Builds and maintains partnerships with local service providers, hospitals, schools, and DSS offices to enhance referrals and service coordination. * Supports Advisory Board and Community Action Network meetings, parent engagement activities, and outreach initiatives. * Quality Assurance & Evaluation * Participates in quality assurance reviews, file audits, and continuous improvement planning. * Monitors program fidelity, staff compliance, and data accuracy. * Supports corrective action planning and follow-up as needed. * Administrative & Grant Support * Assists the Executive Director with budget monitoring, grant documentation, and narrative reporting. * Contributes to planning, marketing, and community engagement efforts that highlight program impact. * Performs other related duties as assigned by the Executive Director. Typical Qualifications * Education & Experience * Bachelor's degree in Social Work, Human Services, Psychology, Public Health, or a related field. * Minimum of three (3) years of experience in home visiting, maternal-child health, or family support services. * Supervisory or program management experience preferred. * Knowledge, Skills, and Abilities * Strong understanding of maternal and child health, family systems, and trauma-informed care. * Familiarity with both Healthy Families America (HFA) and HRSA Healthy Start (Loving Steps) models preferred. * Excellent communication, organizational, and leadership skills. * Ability to work effectively with diverse populations and community partners. * Competence in data management, reporting, and program evaluation. * Ability to handle sensitive situations with discretion and maintain confidentiality. * Other Requirements * Valid Virginia driver's license, access to a reliable vehicle, and proof of insurance. * Successful completion of criminal background and child protective services checks. * Ability to travel throughout Hopewell, Petersburg, Prince George, and Dinwiddie as required. Supplemental Information Physical Requirements: * Ability to sit, stand, and drive for extended periods. * Light lifting (up to 25 lbs) for outreach or event materials as needed.

At Koalafi, we believe in a world where no one has to put an important purchase on hold. That's why we're making it easier for more people to pay for big purchases over time. Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers. Interested in learning more about how we're transforming the financing experience and joining our team? What You'll Do We are in search of a Business Operations Associate to assist in providing exceptional customer service to our rapidly growing customer base. This associate will have the unique opportunity to grow alongside the company and help shape the future direction. This associate will be responsible for providing exceptional operations support and customer service by fielding inbound requests through non-phone channels including email, direct mail, faxes, and internal tickets. This associate will handle back-office responsibilities including posting payments, handling credit check and payment disputes, and independently following highly-regulated processes. In this role, you will: Provide superior customer and operational support, through email, direct mail, faxes, and internal tickets Resolve inbound requests and issues independently and escalate as needed Handle disputes, chargebacks, and other account-level issues Post payments received through direct mail with exceptional accuracy and efficiency Conduct QA of customer service phone calls as needed Adhere to regulatory and compliance timelines Follow established processes with precision, while remaining proactive in identifying opportunities for improvement Be flexible to perform a number of different tasks as needed About You (Qualifications) 2+ years of relevant experience in financial services, billing, or fraud investigations Comfortable performing routine or repetitive tasks, with a strong commitment to quality, accuracy, and consistency Excellent problem solving, math, computer, and keyboarding skills, including proficiency in Microsoft Suite Excellent verbal and written communication skills Attention to detail and excellent organizational skills Strong interpersonal and active listening skills Ability to work independently and efficiently, both in-person and on work from home days Experience working in a fast-paced, dynamic environment, with strong prioritization skills and ability to handle multiple responsibilities at once Bilingual (English/Spanish) preferred; additional languages a plus Bachelor's degree or equivalent experience Location Requirement: This position requires regular in-person attendance at our office (Richmond, VA). Candidates must already be located within a commutable distance to our office location, as relocation assistance is not available at this time. Why choose Koalafi: A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. You'll get outside your comfort zone, build meaningful relationships, and most of all, take charge of projects that ultimately help people get the things they need most. Benefits: At Koalafi, you will have a direct impact on our products and help shape the company's success. We offer competitive compensation & benefits packages to keep you at your best: Comprehensive medical, dental, and vision coverage 20 PTO days + 11 paid holidays 401(k) retirement with company matching Student Loan & Tuition Reimbursement Commuter assistance Parental leave (maternal + paternal) Inclusion and Associate Engagement Programs Who we are & what we value: We focus on what's most important We set clear expectations and deliver We embrace challenges to reach our full potential We ask, “How can this be better?” We move fast together

Job DescriptionDescription: At Locus, we know communities thrive when they have equitable access to capital. We collaborate with stakeholders across the community development ecosystem to invest in communities with strong aspirations, while addressing challenges like a shortage of affordable housing, limited access to fresh food, a lack of quality jobs, and clean energy innovation. We believe a capital system that centers community input and impact is essential to ensure that everyone, no matter their background, location, or economic status, can live in healthy, thriving places. Locus is the parent organization for a family of community development enterprises, which includes a nonprofit CDFI loan fund, a CDFI bank, a fund management practice, and a national guarantee program. With offices in Christiansburg and Richmond, Virginia, Locus offers innovative and flexible financing tools and strategic consulting services to individuals and organizations in underestimated and excluded communities, most of which are low-to-moderate income. Alongside our many partners, Locus has generated over $2 billion dollars in total impact. Locus is a nonprofit holding company regulated by the Federal Reserve. Locus Bank is an FDIC-insured, certified bank and B Corp offering products tailored to socially conscious investors. Locus Bank is a majority-owned subsidiary of Locus. Member FDIC. Equal Housing Lender. Learn more at ******************** Position Overview: The Loan Operations Specialist responsibilities will include but not limited to booking loans on loan system, imaging loan documents, verifying and auditing loan input, following up for loan documentation files, maintaining document tracking exceptions, performing loan research, and processing loan payoffs. Essential Duties and Responsibilities: Loan Booking Book and verify new loans, renewals, modifications, letters of credit and guidance lines of credit for commercial lending Book and verify new SBA loans Post-closing loan review Arrange loan ACHs Post payments, draws, and principal reductions Edit loans booked to loan platform for accuracy Participation loan processing both purchased and sold Clear loan unposted transactions General loan account questions/research Execute recording/release of applicable documents Document exception tracking/reporting Update adjustable rate on all loan accounts GL Reconcilement Balance multiple general ledger loan clearing accounts Filing Scan, index, and verify loan files to core system accurately Filing of all physical loan files Scanning trailing documents and filing them in the appropriate loan file Work closely with the lenders and auditors to retrieve files for review Paid Loans Releasing collateral on loans such as UCC's, Titles, and Deeds of Trust Sending paid loan documents to customers Segregating and storing the paid off loan files Process loan payoffs to include collateral releases UCC Continuations Filing of UCC Continuations Insurance Monitoring Review exception reports to ensure that proper insurance coverage is maintained Coordinate force placed insurance coverage when necessary Customer Service Assist External and Internal Customers with questions or issues as they arise related to Loans Reporting Serve as back-up for semi-annual USDA Report Review and update monthly Loan Tickler Report Review and update daily Loan Payment Report Review and update monthly Post Closing Exceptions Report Review and update monthly UCC Continuation Report Review and update weekly SBA Payment Report Serve as backup for daily File Maintenance Report Review and update monthly Closed Loan Report Serve as backup for the weekly Purchased Participation Report Serve as backup for the Interest Due Review Report Other Duties Backup for Operations personnel Perform other duties as directed Requirements: Experience/Education/Certifications: Minimum high school diploma and 3 to 5 years of experience in a commercial bank lending environment Knowledge of accounting is a plus Skills Required: Organizational Skills Well-developed Experience/Education/Certifications: organizational and decision-making skills, adaptability to changing priorities Ability to meet deadlines and oversee multiple responsibilities simultaneously Able to set one's schedule and execute according to a plan, seeking effective and efficient results Communication Ability to communicate in a clear, comfortable, and confident manner Communicate effectively and in a way that supports teamwork Demonstrate ability to write in a clear, concise and organized way Computer/Technology Excellent Word, Excel, and Windows file management skills mandatory Demonstrated web research skills Familiarity with Outlook, Teams, or similar network-based email and calendar software Compensation and Benefits: $47,000 - $57,000 annual salary, depending on skills and experience Annual bonus opportunity 18-days of PTO per year 13-paid holidays per year Medical, dental, vision, short- and long-term disability insurance Life Insurance Paid Family Leave options 401k savings plan with employer match Locus is an Equal Opportunity Employer. Locus does not discriminate in hiring or employment practices on the basis of race, color, religion, gender, age, sexual orientation, marital or familial status, national origin, non-job-related disability, or status as a veteran.

$13.25-17.23/hour The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets. he Store Operations Associate is responsible for unloading, processing, and stocking freight safely and efficiently to maximize product availability for the customer. Key Roles and Responsibilities Provides customers a positive shopping experience Performs cashier duties accurately while processing all transactions per policy. Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving. Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas. Unload, process, and stock freight to correct location, following merchandising guidelines. Timely and thorough incident reporting compliance. Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts. Performs and trains team on store freight processing and merchandising responsibilities Operates all equipment in a safe manner per directed procedures. Ensures a safe working and shopping environment while minimizing shrink and damages. Executes company directives, policies and procedures timely, accurately, and thoroughly. Qualifications and Competencies At least 18 years old High School Diploma/Equivalent Ability to work a flexible schedule including nights, weekends, and some holiday Ability to lift a minimum of 50 lbs., team lift 100 lbs. Contributes to a customer focused environment while demonstrating excellent service. Communicates clearly with customers, team and leadership. Reliable and trustworthy Ability to work effectively independently and within a team to perform all tasks as assigned. Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution. Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The ServiceNow Platform Operations Specialist will have a leading role in maintaining the ServiceNow platform as defined by the Product teams. Our Operations team is responsible for level-2 end-user support, code migration/release support as well as production availability for over 10 ServiceNow instances. This role will provide hands on technical expertise to resolve service availability issues which includes coordinating cross team efforts to perform root cause analysis and problem resolution. You will work in a team environment to plan and implement software (or hardware) changes. We participate in various phases of the application lifecycle including plan, server build and software installation, release implementation, continuous improvement, and decommission. At these early stages of our ServiceNow deployment, sharing knowledge and developing a documentation library as a team will be essential to our success. This job is responsible for being the first point of contact for requests or service failure incidents and maintaining stability for a portfolio of applications. Key responsibilities include documenting or modifying knowledge, performing investigations, identifying incidents, mitigating impacts and engaging in triages, and working with technology teams to identify and resolve issues. Job expectations include following well defined Standard Operating Procedures (SOPs) and partnering with experts to improve service levels by proposing changes to monitoring, alerting, and configuration. Responsibilities: * Maintain and support the ServiceNow platform while adhering to bank policies and standards. * Manage ServiceNow code quality control processes and routine * Lead and mentor a team of operations specialists assigned to work on ServiceNow * Respond to incidents for application availability issues as part of on-call duties * Respond to incidents/pages for application functional issues or questions as part of daily duties * Use your technical knowledge to triage service availability issues and restore service * Research and resolve system defects, lead root cause analysis, and drive permanent resolution * Ensure appropriate monitoring is in place and maintained to ensure application availability * Participate in software release implementation meetings * Participate in and coordinate maintenance activities * Prepare and maintain application support/process documentation * Develop management jobs, automation routines, or deployment scripts * Monitors and supports application components and infrastructure critical to the business, such as relevant technologies and dashboards, responds to alerts regarding production incidents, and resolves issues prior to customer service interruption * Fulfills requests from users, operations, auditors, and regulators within service level agreements and drives operational excellence through process improvement and monitoring development efforts related to supported technologies * Onboards monitoring tools and applications in access system(s) of record to research potential production incidents, meet user requirements and service changes, and identify and implement automation opportunities in partnership with architects and engineers * Communicates status updates and technical details, such as infrastructure, application and client impact, and component points of failure to management, and provides reporting on environment and incident status in operational meetings * Performs environment routing and cycling, implements splash pages, and liaises with development teams to design and configure auto provisioning, straight thru revocation (STR), and straight thru processing (STP) * Manages aged revocation monitoring to identify and fix defects in applications and systems of record * Prepares technical documentation and develops procedures for trouble shooting incidents in order to identify production failure scenarios, vulnerabilities, and improvement opportunities requiring escalations Required Qualifications: * ServiceNow Certified System Administrator (CSA) certification, product micro certifications * Proven experience as a administrator in highly regulated environments * Experience in maintaining multiple ServiceNow environments * Minimum of 5+ years of experience a ServiceNow development and engineering with emphasis on platform management * Experience monitoring and maintaining ServiceNow products, supporting software engineering, maximizing data processing systems, building cloud-compatible services, and operating within an enterprise IT lifecycle * Experience supporting ServiceNow integrations for security, risk, and compliance * Experience with ServiceNow instance cloning and management * Experience maintaining both Windows and Linux MID servers. Desired Qualifications: * Bachelor's Degree in Technology or related field * ServiceNow certified implementation specialist (CIS) * ServiceNow certified application developer (CAD) * Experience in financial institution information technology security, compliance with rules, regulations, and financial industry standards * Experience leveraging MID servers for integration and automation * Experience with ServiceNow Discovery and other Configuration Management Database (CMDB)population toolsets Skills: * Adaptability * Analytical Thinking * Influence * Production Support * Risk Management * Automation * Collaboration * Result Orientation * Solution Delivery Process * Business Acumen * Stakeholder Management Shift: 1st shift (United States of America) Hours Per Week: 40