Operations manager jobs in Kissimmee, FL - 2,270 jobs
All
Operations Manager
Operations Director
Regional Director Of Operations
Store Manager
Director Of Field Operations
Site Operations Manager
Regional Operation Manager
Operations Vice President
Assistant Regional Marine Operations Manager - East
American Cruise Lines 4.4
Operations manager job in Cape Canaveral, FL
Assistant Regional Marine OperationsManager - Eastern Region
Marine OperationsManager is a regional management position that will primarily travel and work onboard ships and work remotely from home when not aboard.
Marine OperationsManager directs safe regional vessel operations and adherence to company and regulatory standards. The Manager directly supervises and develops shipboard Captains, Navigation Mates, Mates, Third Mates, Senior Deckhands. The Manager issues regional Sailing Instructions to Captains, assesses day-to-day emergent operating conditions and vessel Voyage Planning, and issues timely revised Sailing Instructions to sustain operations. The Manager issues standard marine operating guidance and procedures for prudent vessel operations aligned with American Cruise Lines' policy.
The Manager ensures fleet vessels, operations, and reporting adheres to applicable federal and state regulatory standards. In coordination with Captains, the Fleet Operations Center, and the Director of Marine Operations, Managers coordinate verbal and written inspection and incident reporting to the USCG. The Manager contributes and makes recommendations for marine shipboard officer hiring and development, completing in-person hiring assessments and coordinating development with ACL Talent Acquisition and Development Departments to optimize marine officer recruitment, hiring, and development.
The Manager approves regional Captain, NavMate, Mate, and Third Mate schedules optimizing mariner skills, experience, and development. The Manager is a relief Captain and sails aboard company vessels regularly to assess and mentor marine officers, ensure adherence to company and regulatory standards, and maintain professional proficiency. Managers are proactive managers and prudent decision-makers continually reducing risk and standardizing execution, keeping fleet operations and crew readiness ahead of planning timelines and operational schedules.
Marine OperationsManagers are present aboard ships regularly to guide, develop, and assess the performance of Captains, Navigation Mates, Mates, Third Mates, and Senior Deckhands to ensure the highest standard of marine operations, vessel condition, and guest experience. The Marine OperationsManager is accountable for the marine crew performance and fleet standardization of the shipboard marine operations inclusive of helm-gangway watch standing, exterior cleaning, vessel security rounds, launch operations, deck system operation and maintenance, and guest logistic support.
Managers are team-oriented leaders and meticulous professionals in service to our guests, as supportive examples to our crews, and as professional partners within the maritime industry. Marine OperationsManagers coordinate with Regional Hotel OperationsManagers and Regional Port Engineers. Marine OperationsManagers report to the Director of Marine Operations.
Typical onboard periods are 1-3 days aboard individual ships, rotating throughout the region. Marine OperationsManagers develop fleet management and crew leadership skills critical to their professional growth within ACL and within the marine industry.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities:
Supervise, Schedule, Evaluate, and Develop world-class Shipboard Captains, Navigation Mates, Mates, Third Mates, and Sr Deckhands.
Issue Captain's Sailing Instructions directing Fleet Execution of Company Cruise Itineraries.
Assess and Oversee Daily Fleet Voyage Planning, Execution, and Timely Change Orders.
Establish, Observe, and Enforce Fleet Readiness and Procedures aligned with Regulations and ACL Policy.
Review, Observe, and Enforce shipboard company and regulatory standards across the fleet.
Supervise Marine Shipboard Officer Licensing, Certification, and Reporting Requirements.
Guide Performance, Assessment, and Posting of Marine Officers.
Sail periodically as Captain to maintain proficiency, navigate itineraries, and fill emergent gaps.
Directly supervise and evaluate Captains. Supervise Navigation Mates, Mates, Third Mates, Sr Deckhands, and through shipboard Captains.
Ensure Shipboard Marine Department perform to ACL Operations Manual Standards.
Develop and Oversee Standardized Daily-Weekly-Monthly Procedures for Marine Department Tasks.
Set professional example and builds genuine teamwork within Deck Departments.
Identify and Resolve Challenges: Personnel, Operations, Logistics.
Focus Shipboard Marine Teams on: Safe-Secure-Clean Daily Execution of Operations.
Sustain Professional Relationships with Dock, Port, Logistics Stakeholders.
Assist with Interviewing, Onboarding, Developing new Captains, Navigation Mates, Mates and 3rdMates.
Coordinate Shipboard Teamwork together with Regional Hotel Ops Managers and Regional Port Engineers.
Maintain Proficiency to Sail as Captain.
Develop Advanced Shiphanding and Maneuvering Skills with Ability to Assess Officers.
Oversee Shipboard Deck Department routine discipline in adherence to Regulatory Safety-Security- Environmental compliance.
Build Teamwork across Marine, Hotel, and Engineering Operations.
Minimum Qualifications:
* Masters License 100T.
* 3-yrs+ experience as a Captain.
* Ability to sail as needed during the training and development process.
* Prior U.S. Coast Guard experience or familiarity with maritime operations and regulations are strongly preferred.
* Poised leadership, communication, and problem-solving skills.
* Desire to travel and work a flexible schedule.
* Proficiency in Microsoft Office.
* US Coast Guard regulated pre-employment drug test and periodic consortium testing.
* Willingness and ability to travel frequently (approximately 50%) to vessels within the assigned region.
Attributes for Success:
Ability to supervise, mentor, critique, and coach.
Confidence to constructively assess performance and assertively guide performance to standards.
Poise to adapt, problem solve, and make decisions in dynamic environment
Superior time management.
Commitment to lead and live by example.
Why Join American Cruise Lines?
At American Cruise Lines, our people are the driving force behind our success. As the nation's leader in U.S. river cruising, we're experiencing rapid growth - and we're investing in top talent to grow with us. When you join our team, you'll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.
$56k-65k yearly est. 7d ago
Looking for a job?
Let Zippia find it for you.
Vice President Operations
Approach Talent
Operations manager job in Orlando, FL
Vice President of Operations - Construction
Sector: Commercial, Educational, High-Rise, & Multi-Family Construction Recruitment
As the VP of Operations, you will be the strategic engine behind one of Orlando's premier mid-sized construction recruitment firms. Reporting directly to the CEO, you will oversee the daily functional health of the business, ensuring our recruitment teams have the processes, technology, and leadership necessary to dominate the Florida construction market.
We specialize in high-stakes verticals - Commercial, K-12/Higher Ed, High-Rise, and Multi-Family- and we need a leader who understands the unique urgency and technical nuances of these sectors.
Key Responsibilities
1. Operational Strategy & Scalability
Process Optimization: Audit and refine the end-to-end recruitment lifecycle to increase "speed-to-market" without sacrificing candidate quality.
Tech Stack Management: Maximize the ROI of our ATS/CRM and integrated sourcing tools (e.g., LinkedIn Recruiter, Bullhorn, or similar).
KPI Management: Define and monitor critical metrics (Submit-to-Hire ratios, Time-to-Fill, Revenue per Consultant) to ensure the firm meets annual growth targets.
2. Market-Specific Leadership
Sector Expertise: Stay ahead of Florida's construction trends, from Orlando's urban density shifts to evolving building codes in Multi-Family and High-Rise.
Client Relations: Support Account Managers in high-level negotiations with top-tier General Contractors and Developers.
3. Financial & Risk Oversight
P&L Management: Manage the operational budget, ensuring lean but effective spending.
Compliance: Oversee contracts, insurance requirements, and employment law compliance specific to the construction industry.
4. People & Culture
Mentorship: Lead and develop a team of Recruiters and Support Staff, fostering a high-performance, "grit-first" culture.
Internal Hiring: Lead the effort to hire and onboard new internal talent as the firm scales.
Required Qualifications
Experience: 10+ years in the recruitment industry, with at least 5 years in a leadership role (Director or VP level).
Industry Knowledge: Deep familiarity with the construction industry, specifically Commercial, High-Rise, or Multi-Family sectors.
Local Insight: Strong understanding of the Central Florida/Orlando market dynamics.
Technical Savvy: Expert-level knowledge of recruitment CRM/ATS systems and data analytics.
Education: Bachelor's degree in Business, Construction Management, or a related field (Master's/MBA preferred).
Ideal Candidate Profile
You are a "builder" at heart. You enjoy the mechanics of how a business runs just as much as the thrill of a successful placement. You are comfortable shifting from a high-level board meeting to a deep-dive training session with a junior recruiter.
Compensation & Benefits
Salary: Competitive base + Executive Bonus Structure.
Benefits: Health, Dental, Vision, and 401(k) with match.
Perks: Car allowance, flexible PTO, and professional development stipen
$103k-170k yearly est. 20h ago
Shuttle Bus Operations Manager
ABM 4.2
Operations manager job in Orlando, FL
ABM Industries is seeking a reliable and experienced Shuttle Bus Supervisor to oversee shuttle operations. In this role, you'll monitor day-to-day route performance, ensure driver compliance, support vehicle operations, and maintain staffing efficiency. Depending on the contractual need this could be around or near an airport, commercial building, hospital, sports arena, entertainment venue, educational facility or warehouse.
$40k-72k yearly est. 7d ago
Healthcare Manager of Operations
Company Confidential
Operations manager job in Orlando, FL
Manager of Operations
Full Time, Monday through Friday
We are seeking a dedicated OperationsManager to support the Operations Director in overseeing the functionality of our market and the facilities within it. This role is essential in ensuring the seamless operation of our facilities and focusing on optimizing performance. The position requires a hands-on manager who can balance daily demands with broader strategic planning.
Key Responsibilities:
Collaborate with the Operations Director to develop and implement operational strategies and goals for the facilities within the market.
Monitor and analyze facility performance metrics, including quality of care, patient satisfaction, and financial performance.
Support the coordination of operational activities and resources to ensure efficient and effective facility management.
Assist in the development and implementation of policies, procedures, and best practices to ensure compliance with regulatory requirements and industry standards.
Facilitate communication and collaboration between facility staff, vendors, and other stakeholders.
Address and resolve operational issues, ensuring timely and effective solutions.
Contribute to the development of staff training programs and performance improvement initiatives.
Maintain up-to-date knowledge of industry trends, regulations, and best practices.
Qualifications:
Bachelor's degree preferred; relevant experience may be considered in lieu of degree.
Minimum of 1 year experience in provider relations.
Minimum of 2 years experience in a post-acute care setting/ assisted living.
Minimum of 1 year experience in healthcare operations.
Strong understanding of healthcare regulations, standards, and operational best practices.
Excellent communication, leadership, and problem-solving skills.
Ability to work independently and manage multiple priorities in a hybrid/remote environment.
Proficient in Microsoft Office Suite and experience with healthcare management software preferred
$40k-70k yearly est. 1d ago
Pharmacy Operations Manager
Walgreens 4.4
Operations manager job in Bartow, FL
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
$22.5-31 hourly 1d ago
Store Manager
Rural King Supply 4.0
Operations manager job in Avon Park, FL
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The Store Manager is responsible for creating and executing a business plan to achieve the store's performance goals which includes achieving sales budget, building market share, and driving omnichannel sales. The Store Manager integrates and strategically drives sales via online, print advertising, social media, mobile apps and in-store engagement. This position builds revenue by equipping the store's team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising. This position requires strong leadership skills and the ability to motivate and supervise associates.
Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings
Analyze online and physical store results, identify opportunities and make decisions in collaboration with others to drive sales and successful initiatives for the store
Seek knowledge of new skills, local competitor practices, and retail trends applying learnings to your store's online and physical experience
Manage and grow BOPIS (buy online, pick up in store) sales with associates and customers
Through collaboration with the District Manager and store associates, analyze operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectives
Teach and coach behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experience
Possess the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store
Create and ensure quality execution of development plans, building associate's capabilities, measured by success of the overall store operations in conjunction with customer and associate feedback
Build confidence and create an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goals
Present information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedback
Acts as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store compliance
Uphold the commitments to the company's processes and policies, values, and mission
Lead your associates in a way that exemplifies the leadership principles taught in Thrive and reinforce Thrive skills with managers who report to you
Manage store budget for daily operations and initiatives to achieve business objectives tied to the P&L
Drive an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing development
Hold team accountable for overall performance and act to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met
Ensure attractive, safe, and accurately priced merchandise displays
Responsible for the maintenance and upkeep of the building and grounds
Responsible for effectiveness of technology to ensure a seamless customer experience across all channels
Demonstrate effective and consistent communications and interpersonal skills
Demonstrate effective problem-solving and analytical skills
Maximize inventory, cash control, and loss prevention techniques
May be required to cross train and perform other duties
SUPERVISORY RESPONSIBILITIES
Supervise and direct the assistant managers, department managers, and store associates
Has authority into the job status of associates: hiring, firing, promotions, and assignments
Essential Qualities for Success
2+ years retail management experience
Be an outgoing self-starter who enjoys working with people
Computer knowledge in Excel and Word
Proficient user of computer software systems
Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient
Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
Ability to work independently without supervision
Ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements
Ability to access and use the in-store computer, scanning system, and wireless handheld unit
Ability to participate in our online applicant and new hire onboarding process remotely
Ability to complete computer-based training
Use general office equipment such as computer, telephone, copy machine, fax machine, calculator
Ability to operate retail scanner, forklift, pallet jack, ladder, and other retail equipment
PHYSICAL REQUIREMENTS
Good visual acuity
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
Ability to stand and/or walk for long periods of time
Ability to use a ladder and/or pallet jack
Close vision for computer work
Repetitive wrist movements on keyboard
Ability to walk up and down stairs multiple times per day
Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver)
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
$33k-43k yearly est. 7d ago
Director- Cybersecurity Operations
Orlando Utilities Commission 4.5
Operations manager job in Orlando, FL
OUC - The Reliable One, is presently seeking a Cybersecurity Director to join the Digital Technology division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations. We are seeking a visionary and results-driven professional to lead enterprise-wide digital initiatives and oversee all aspects of cyber operations. This strategic leadership role is critical to executing our newly developed cyber operations strategy and ensuring a secure, scalable, and high-performing technology environment.
This position is strategic in nature, ensuring the right leadership is in place to execute the mission of our cyber operations team. With a newly developed cyber strategy ready for execution, this leader will bring the vision, experience, and drive to bring it to life-while also shaping the future of our digital transformation journey.
OUC is an industry leader and the second largest municipal utility in Florida, committed to innovation, sustainability, and our community. OUC's mission is to provide exceptional value to our customers and community by delivering sustainable, reliable services and solutions.
Click here to learn more about what we do.
Key Responsibilities:
Incident Response & Operational Excellence
* Provide strategic oversight of operations, ensuring effective monitoring, detection, and incident response aligned with ITIL best practices.
* Direct coordinated incident response efforts across technical and business units, ensuring timely resolution and continuous improvement through post-incident reviews.
* Drive standardization and automation across monitoring, detection, and response capabilities
* Monitor and audit security SOPs, infrastructure, and network architecture to ensure compliance with standards and policies.
* Lead and partner to report on the organization's security posture through monthly updates and varying leadership forums.
Planning & Project Execution
* Oversee the design and implementation of cyber strategies and solutions that will ensure secure and stable connectivity for all solutions, infrastructure and platforms.
* Oversee the deployment, integration, and optimization of security technologies and threat intelligence platforms.
* Continuously assess and recommend innovative technologies and best practices to enhance the security posture.
* Effectively manage multiple high-priority projects from initiation through closure.
Strategic Leadership & Team Development
* Lead the maturity and execution of OUC's multi-year cyber operations strategy
* Build and scale a high-performing security team through strategic hiring, mentorship, and development.
* Collaborate with cross-functional leaders to align security operations with enterprise goals and objectives, while ensuring smooth day-to-day operations.
* Deliver actionable insights and performance reporting to executive stakeholders, translating operational metrics into business outcomes and risk reduction.
Risk & Governance
* Partner with the cyber risk governance organization to develop and maintain governance frameworks, policies, and playbooks in alignment with NIST CSF and enterprise risk management strategies.
* Lead and partner on internal and external audit readiness, maintain the cyber risk register with key risk indicators (KRIs), and serve as the primary liaison for audit activities.
* Define, track, and report on KPIs to measure operational efficiency, risk reduction, and client value realization.
* Maintain alignment with enterprise-wide risk mitigation strategies and track progress across domains
Cybersecurity Culture & Awareness
* Partner to embed cyber awareness and best practices across the enterprise.
* Drive cultural, technical, and process changes to foster a cyber risk-aware workforce.
* Lead enterprise-wide engagement to promote security-first thinking and ensure alignment with business and compliance goals.
The ideal candidate will have:
* Bachelor's degree in Computer Science, Information Technology, or a related field.
* 10+ years of progressive experience in digital and technology leadership.
* Proven experience leading cyber operations and implementing enterprise-scale security strategies.
* Strong background in IT architecture, system design, and secure delivery models.
* 5+ years of formal supervisory experience managing diverse technical and security teams.
* Deep understanding of cybersecurity frameworks, risk management, and compliance.
* Excellent communication, leadership, and decision-making skills.
OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes to cite a few:
* Competitive compensation
* Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period.
* OUC's Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account
* Generous paid vacation, holidays, and sick time
* Paid parental leave
* Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities
* Wellness incentives and free access to all on-site OUC fitness facilities
* Access to family-oriented recreational areas
* Paid Conference and Training Opportunities
* Free downtown parking
* Hybrid work schedule
Click here to view our Benefits Summary.
Salary Range: $164,000- $205,000 annually (commensurate with experience)
LOCATION: Reliable Plaza: 100 W. Anderson St. Orlando, FL 32801
Please see below a complete Job description for this position.
Job Purpose:
Leads transformative, cross-functional efforts to scale and drive efficiencies and to deliver operational excellence, in support of the organization alignment to the corporate strategic vision. Reports to Vice President, Digital & Technology and collaborates with Digital & Technology teams, Transformation teams and other business units within OUC.
Enables architectural excellence to drive business transformation efforts inclusive of evaluation and selection of the software and hardware components through a balanced approach. Manages performance, availability, and scalability of systems. Ensures a strong team environment focused on delivery of a stable and reliable technology foundation.
Primary Functions:
* Directly manage separate teams focused on delivering high quality results within one or more major technology disciplines: strategy, software development, operations, engineering, development services, quality engineering, information security, and compliance;
* Collaborate with internal and external partners to deliver methods, procedures, practices, documents and results to increase reliability and usability of technology while optimizing costs and return on investment;
* Envision, develop and communicate strategies, plans, and goals for the business unit;
* Lead large scale technology transformations, emphasize change management and collaboration with stakeholders to ensure service delivery and user adoption of technology;
* Deliver results based upon annual financial goals, department goals and management requests;
* Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency for a program, project and/or practice area;
* Provides leadership in technology best practices; Analyze information and evaluate results to choose the best solutions and solve problems;
* Work directly with outside vendors to negotiate services and product agreements; Establish Service Level Agreements (SLAs) for internal team and external vendors and metrics for performance assessments;
* Drives initiatives and team performance to achieving key service and department performance indicators;
* Oversee the evaluation of new technologies, techniques, and tools; Report status and issues to senior technology management team;
* Contribute to the establishment, evolution and continued compliance with standard practices and processes within the disciplines;
* Ensure adherence to technology policies and comply with all security controls and that all work products meet quality standards and risks/issues are effectively managed;
* Participate in periodic Disaster Recovery (DR), Business Continuity Planning (BCP) and various regulatory/compliance testing and reporting;
* Manage and lead a staff of direct and indirect reports to provide direction of day-to-day activities towards accomplishing the department's strategic plan including, but not limited to, employee coaching, development, and performance evaluation;
* Evaluate and align talent to current and future business needs; mitigate talent risks;
* Maintain effective business unit work groups and leadership team; foster a culture of respect and continuous learning;
* Develop, measure, and take action on performance metrics for teams and individuals within the business unit; communicate performance expectations, support staff professional goals, and brief all related issues, initiatives, and actions, risks or concerns with Leadership;
* Manage selection and promotion procedures including reviewing applicants and interviewing potential new employees to select candidates for open positions within the business unit;
* Develop the annual operating and/or capital budgets for the area; ensure that operations are managed within authorized budgets; advise, develop, review and approve budgets, plans, and business goals;
* Performs other related duties as assigned.
Technical Requirements:
* Working knowledge of all, but not limited to the following:
* Proficient in latest technology for IT systems and management;
* Through understanding of IT and practical applications to support the company goals;
* Analysis, implementation and evaluation of IT environments and their specifications;
* System design and architecture;
* Technical Delivery and Support Models including related implementations;
* Project management methodologies.
* Familiarity with all, but not limited to the following:
* Corporate Software Applications: CIS, ERP, GIS, CRM;
* Security monitoring, analysis and forensics tools;
* Network monitoring and analysis technology;
* Charts, diagrams, and Architectural diagrams;
* Risk assessments;
* Technical reports;
* Agile methodologies;
* Budgeting and Resource Planning;
* Vendor and Contract Management;
* Performance Management;
* Related industry, organizational and departmental policies, practices, and procedures; legal guidelines, ordinances, and laws;
* Preparing and delivering presentations to senior leadership;
* Identifying strategic needs and developing departmental strategic plans and goals;
* Developing and maintaining capital and operational budgets.
* Effective written, verbal, and interpersonal communication skills;
* Technical management skills through the delivery lifecycle including planning, transitions and dependencies and managing any 3rd parties involved;
* Ability to:
* Meet aggressive deadlines while remaining flexible to the needs of the business.
* Demonstrate a proactive attitude and always take the initiative in ensuring projects are delivered on time and to the expected quality.
* Keep pace with the latest thinking and new technologies
* Communicate effectively with variety of stakeholders and gain alignment, and/or influence required action
* Evaluate data and make or recommend informed strategic and tactical decisions;
* Balance focus on big picture while ensuring delivery at the day-to-day detail level.
Education/Certification/Years of Experience Requirements:
* Bachelor's degree in Computer Science, Information Technology, or directly related field of study from an accredited college or university;
* Minimum of ten (10) years of digital and technology experience, to include:
* Experience implementing a wide range of technology solutions (both on premise and cloud);
* Experience formulating and implementing a high-level technology strategy and road maps including establishing governance models, standards, architecture frameworks and policies;
* Experience leading enterprise-scale technical projects, initiatives and change management;
* Five (5) years of formal supervisory and leadership experience in a technology setting managing diverse teams;
Working Conditions:
This job is performed primarily in an office work environment. This job may occasionally work in confined spaces. This job occasionally requires call outs and/or extended work hours, including evenings, weekends, and/or holidays.
Physical Requirements:
This job consists of sitting, walking, standing, and may lift up to twenty (20) pounds, bending/stooping, and repetitive motions. This job requires constant speaking and hearing, writing, typing, and detailed inspection.
OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, sex, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations.
EOE M/F/Vets/Disabled
$164k-205k yearly 44d ago
District Operations Director
Firstkey Homes 4.2
Operations manager job in Orlando, FL
SUMMARY OF RESPONSIBILITIES
The District Operations Director will oversee the daily management and coordination of property operations in their assigned market which includes property acquisition, property renovation, leasing, property management, financial performance and collections. This role will develop and maintain strong working relationships with local markets, national and corporate employees as well as third-party vendors and leasing firms.
ESSENTIAL DUTIES
Interface with local leasing team daily to monitor available home inventory, home pricing, traffic, new leases and turnover. Manage and drive team responsibilities to achieve leasing and occupancy goals in assigned market.
Oversee management of local market staff. Provide training, coaching, and constructive feedback in compliance with company policies to foster growth and increased productivity amongst employees.
Manage the collections process for accounts receivable. Reviewing monthly maintenance expenses and implement practices to reduce maintenance costs.
Implement and execute company operating procedures to ensure compliance within local market
Minimize property-level expenses by managing and providing feedback to Field Operations team, including Senior Field Manager when applicable.
Oversee property maintenance and turnover of all properties, both rented and vacant. Ensure that properties are secured during move in and that move out procedures are being enforced.
Investigate complaints by tenants and resolving issues in accordance to company policy. Reinforce tenant occupancy policies and procedures.
Review financial reports weekly, monthly and quarterly to ensure YARDI data is entered timely and accurately.
Ensure property records are maintained in accordance with company and state-specific statutes standards.
Assist with development of marketing programs for assigned local market to drive tenant retention, tenant relation programs and setting rent prices for homes.
Partner with Human Resources and third-party recruiting firms to assist with workforce planning efforts such as recruiting, interviewing, and staffing for assigned local market.
This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's manager at any time based upon Company need.
Maintain an active real estate license and adhere to company real estate license requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORKING CONDITIONS
Primarily working within an indoors office environment
May sit for several hours at a time and climb up and down stairs multiple times each day
Prolonged exposure to computer screens
Must travel throughout applicable market using personal vehicle
Occasional hands-on work and training required
REQUIRED EDUCATION AND EXPERIENCE
Bachelor's Degree in Business Administration, Finance, Planning or related work experience
An active real estate license in the applicable state of practice is required
Minimum 5 years of asset and operationsmanagement experience
General knowledge of budgeting and financial analysis
Experience working in a cross-functional group, project management, and/or process improvement-oriented role
Intermediate proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)
PREFERRED EDUCATION AND EXPERIENCE
Managing Broker License, a plus
Knowledge of Yardi Voyager or similar property management program
Experience working in a fast pace, high-growth company
REQUIRED KNOWLEDGE
Management- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Building and Construction- Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
REQUIRED SKILLS
Judgment and Decision Making- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Negotiation- Bringing others together and trying to reconcile differences.
Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Monitoring- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Time Management- Managing one's own time and the time of others.
Management of Personnel Resources- Motivating, developing, and directing people as they work, identifying the best people for the job.
Management of Financial Resources- Determining how money will be spent to get the work done, and accounting for these expenditures.
Speaking- Talking to others to convey information effectively.
Writing- Communicating effectively in writing as appropriate for the needs of the audience.
WORK STYLES & BEHAVIORS
Leadership- Job requires a willingness to lead, take charge, and offer opinions and direction.
Persistence- Job requires persistence in the face of obstacles.
Initiative- Job requires a willingness to take on responsibilities and challenges.
Achievement/Effort- Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Attention to Detail- Job requires being careful about detail and thorough in completing work tasks.
Adaptability/Flexibility- Job requires being open to change (positive or negative) and to considerable variety in the workplace.
FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status.
By applying to this position you are consenting to receive follow-up communication.
$59k-105k yearly est. Auto-Apply 60d+ ago
PSFB/CCSFS Operations Manager/Site Lead
V2X
Operations manager job in Cape Canaveral, FL
The PSFB/CCSFS Site Lead serves as the forward-operating support leader for the Ascension Island BOS/MSS contract, functioning under the direction of the Ascension Island Site Manager (SM). This role ensures smooth logistics, personnel management, and contract execution from the U.S. mainland, facilitating the movement of supplies, personnel, and communications in support of operations on Ascension Island. The Site Lead coordinates and manages daily operations, quality assurance, compliance, and reporting functions for the PSFB/CCSFS region and ensures full integration with mission needs on Ascension Island.
Responsibilities
+ Manage all day-to-day contract operations, personnel scheduling, and subcontractor performance for activities based at PSFB/CCSFS in support of the Ascension Island mission.
+ Facilitate all shipping, receiving, and port operations (e.g., Port Canaveral) for cargo and personnel traveling to/from Ascension Island, ensuring compliance with U.S. and host nation requirements.
+ Supervise assigned personnel and ensure compliance with deployment schedules, training, and readiness in accordance with SPOT requirements.
+ Serve as point of contact and be available (in person or remotely) during emergencies to manage continuity of operations for PSFB/CCSFS-related efforts.
+ Liaise with the Site Manager, U.S. Government (USG) representatives, military units, and subcontractors to maintain alignment of efforts and mission priorities.
+ Implement and support the Quality Control Plan (QCP) and ISO 9001-compliant Quality Management System (QMS) as it pertains to PSFB/CCSFS operations.
+ Provide timely reports, updates, and operational documentation as required by the contract's Contract Data Requirements List (CDRLs), including Monthly Status Reports, situation reports, and performance metrics.
+ Ensure all activities are executed in accordance with the PWS, AFCAP V Basic Contract, federal and state laws, and international agreements governing personnel and logistics operations.
+ Provide advisory input and tactical execution support to the Ascension Island Site Manager regarding long-range planning, risk management, and overall mission sustainment.
+ Regular virtual coordination with teams deployed to Ascension Island
+ Travel to Ascension Island or other sites may be required periodically for leadership oversight and program support
+ This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned to meet the ongoing needs of the organization.
Qualifications
Education & Certifications:
+ High school diploma or equivalent required.
+ Associate's or Bachelor's degree in Business Administration, Human Resources, or a related field preferred; additional relevant experience may be substituted in lieu of formal education.
Qualifications:
+ Minimum of 7 years of experience in operations, logistics, or base support services-preferably in military or government contracting environments.
+ Demonstrated leadership experience managing diverse teams and complex operational tasks.
+ Familiarity with U.S. Government logistics and shipping procedures; prior experience with overseas or remote site support is highly desirable.
+ Strong understanding of DoD contracting, AFCAP program guidelines, and the SPOT accountability system.
+ Ability to communicate effectively with internal teams, U.S. Government stakeholders, and host nation representatives.
+ Strong problem-solving, organizational, and decision-making abilities.
+ Proficiency with Microsoft Office and logistics management systems.
+ U.S. citizenship and ability to obtain security clearance as required.
Preferred Skills:
+ PMP or related project management certification.
+ Previous experience supporting AFRICOM or remote island operations.
+ Familiarity with UK/Ascension Island import/export regulations.
+ Knowledge of ISO 9001 quality systems and Total Force Accountability systems.
At V2X, we are deeply committed to both equal employment opportunity and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
$60k-104k yearly est. 42d ago
Director, Field Operational Engineering
Working at Signature Aviation
Operations manager job in Orlando, FL
The Director of Operational Engineering at Signature Aviation is responsible for overseeing, optimizing, and ensuring the efficiency and effectiveness of the organization's FBO operational systems. This role will be responsible for delivering next-generation systems to digitize and enhance the day-to-day experience for our team members and customers across OperationsManagement Systems (OMS), messaging platforms, reservations, point-of-sale (POS), and payment solutions. Additionally, this role is responsible for defining the long-term vision and technology roadmap for our FBO operational systems. The ideal candidate will bring deep expertise in engineering, platform architecture, DevOps/SRE practices, and experience delivering team-member- and customer-focused products at scale. This role offers an exciting opportunity to shape the future of our FBO Operations engineering and contribute to the success of our organization.
Minimum Education and/or Experience:
Bachelor's degree in Business Administration, OperationsManagement, Information Technology, or a related field; Master's degree preferred.
Proven experience (10+ years) in engineering leadership roles, preferably in large-scale enterprise or engineering environments.
Strong background in OMS, POS, Web & Mobile Apps, microservice architecture, and API-first integrations.
Experience implementing Agile product operating models and delivering solutions for operations via iterative sprints.
Additional knowledge and skills:
Strong understanding of operational process optimization, project management, and technology-driven solutions.
Proficiency in Lean, Six Sigma, or other process improvement methodologies.
Excellent leadership, problem-solving, and decision-making skills.
Strong communication and stakeholder management abilities.
Experience managing budgets and vendor relationships.
Essential Duties and Responsibilities:
Strategy Development: Develop and implement strategic initiatives to enhance operational system capabilities aligned with the company's overall objectives and long-term vision. Evaluate emerging technologies and trends to identify opportunities for innovation and improvement.
FBO Operations: Manage day-to-day activities of operational systems to ensure seamless functionality and efficiency. Identify and implement improvements to optimize efficiency, reduce costs, and enhance performance.
Ops Platform Leadership: Lead the strategy, design, and execution of scalable and secure platforms leveraging modern engineering practices.
Engineering Pod Management: Build and manage cross-functional, high-performing engineering pods aligned with business products and capabilities.
Agile Delivery: Champion Agile methodologies to ensure rapid, iterative delivery of solutions. Foster a culture of continuous improvement.
Architecture Oversight: Guide architectural decisions involving microservices, cloud-native, scalable, and resilient solutions (web and mobile) that digitize FBO workflows and enhance TM (Team Member) experiences on the ground.
Technology Integration: Oversee integration with key enterprise systems, including Digital Channels, CRM platforms, pricing engines, payment gateways, and external services.
DevOps & SRE: Promote a DevOps culture. Ensure reliability, scalability, and observability of platforms through Site Reliability Engineering (SRE) principles. Develop and implement FBO standards to ensure operational technology utilization efficiency.
Stakeholder Collaboration: Partner closely with Product, Design, and Business stakeholders to align engineering outcomes with business value.
Risk Management and Compliance: Identify and mitigate risks related to data security, privacy, and regulatory compliance.
Ensure compliance with industry regulations and standards by implementing necessary controls and protocols.
$71k-110k yearly est. Auto-Apply 7d ago
Director, Field Operational Engineering
Landmark Aviation
Operations manager job in Orlando, FL
The Director of Operational Engineering at Signature Aviation is responsible for overseeing, optimizing, and ensuring the efficiency and effectiveness of the organization's FBO operational systems. This role will be responsible for delivering next-generation systems to digitize and enhance the day-to-day experience for our team members and customers across OperationsManagement Systems (OMS), messaging platforms, reservations, point-of-sale (POS), and payment solutions. Additionally, this role is responsible for defining the long-term vision and technology roadmap for our FBO operational systems. The ideal candidate will bring deep expertise in engineering, platform architecture, DevOps/SRE practices, and experience delivering team-member- and customer-focused products at scale. This role offers an exciting opportunity to shape the future of our FBO Operations engineering and contribute to the success of our organization.
Minimum Education and/or Experience:
Bachelor's degree in Business Administration, OperationsManagement, Information Technology, or a related field; Master's degree preferred.
Proven experience (10+ years) in engineering leadership roles, preferably in large-scale enterprise or engineering environments.
Strong background in OMS, POS, Web & Mobile Apps, microservice architecture, and API-first integrations.
Experience implementing Agile product operating models and delivering solutions for operations via iterative sprints.
Additional knowledge and skills:
Strong understanding of operational process optimization, project management, and technology-driven solutions.
Proficiency in Lean, Six Sigma, or other process improvement methodologies.
Excellent leadership, problem-solving, and decision-making skills.
Strong communication and stakeholder management abilities.
Experience managing budgets and vendor relationships.
Essential Duties and Responsibilities:
Strategy Development: Develop and implement strategic initiatives to enhance operational system capabilities aligned with the company's overall objectives and long-term vision. Evaluate emerging technologies and trends to identify opportunities for innovation and improvement.
FBO Operations: Manage day-to-day activities of operational systems to ensure seamless functionality and efficiency. Identify and implement improvements to optimize efficiency, reduce costs, and enhance performance.
Ops Platform Leadership: Lead the strategy, design, and execution of scalable and secure platforms leveraging modern engineering practices.
Engineering Pod Management: Build and manage cross-functional, high-performing engineering pods aligned with business products and capabilities.
Agile Delivery: Champion Agile methodologies to ensure rapid, iterative delivery of solutions. Foster a culture of continuous improvement.
Architecture Oversight: Guide architectural decisions involving microservices, cloud-native, scalable, and resilient solutions (web and mobile) that digitize FBO workflows and enhance TM (Team Member) experiences on the ground.
Technology Integration: Oversee integration with key enterprise systems, including Digital Channels, CRM platforms, pricing engines, payment gateways, and external services.
DevOps & SRE: Promote a DevOps culture. Ensure reliability, scalability, and observability of platforms through Site Reliability Engineering (SRE) principles. Develop and implement FBO standards to ensure operational technology utilization efficiency.
Stakeholder Collaboration: Partner closely with Product, Design, and Business stakeholders to align engineering outcomes with business value.
Risk Management and Compliance: Identify and mitigate risks related to data security, privacy, and regulatory compliance.
Ensure compliance with industry regulations and standards by implementing necessary controls and protocols.
$71k-110k yearly est. Auto-Apply 7d ago
Director, Payment Operations
Stax 4.2
Operations manager job in Orlando, FL
Job DescriptionDescription:
The Director, Payment Operations is a strategic, hands-on execution role, ideal for a leader who thrives in building structure, driving improvement initiatives, and harnessing technology (including AI) to elevate customer, partner, and internal experiences. Success in this role will be determined by the velocity, quality and scale of the payment operation teams' implementation and support of new projects, feature releases, product launches and cross-functional objectives. You'll work cross-functionally with Finance, Risk, Engineering, Customer Experience, and Partner Success to design, implement, and refine operational processes that ensure reliability, scalability, and exceptional service delivery. Additionally, you will work with the Payment Operations team to prepare for any upcoming changes, solicit feedback, and ensure the necessary tools are provided to successfully support them.
Key Responsibilities & Objectives
Act as a strategic and operational partner to the VP of Payment Operations in shaping the vision, roadmap, and priorities for the payments operations organization.
Lead and execute critical projects to improve operational performance, automate workflows, and enhance scalability.
Architect and execute against a best-in-class customer experience
Scope new or changing processes, create project plans and work with the team to oversee execution
Closely monitor and report on project updates, sharing key timelines and actively monitoring deliverables
Work with team to continually improve merchant and partner hand-offs from Sales, Commercial, and Underwriting to reduce controllable attrition
Recognize trends and seek feedback from internal and end users on:
gaps post new launch of initiatives
desired product and feature updates
interactions with internal teams
Consistently bring creative ideas to leadership on how to improve the end user experience either through cost-saving measures or experience enhancements
Maintain control of complex issues, gathering information for escalation and strategies for resolution
Audit documentation to ensure resources and processes for the team are available and current
Execute on vision and future direction for the payment ops team through long-term strategic planning, while executing on near-term objectives and milestones
Assist with budgeting and managingoperations in accordance with established fiscal parameters
Requirements:
5-7 years of payments/Fintech experience in an operations role
Strong project management, organizational, and communication skills with the ability to influence across teams and levels
Excellent problem solving, analytical and decision-making skills
Understanding of planning frameworks and methods
Shows flexibility and always goes the extra mile to meet the needs of the business, Partner and client
Commitment and self-motivation to work within deadlines with minimum supervision
Deeply analytical by nature, questioning that which cannot be proven
Knowledge of relevant payments processes, products and regulations
Solution -oriented, with the ability to think strategically and creatively while making decisions
Comfortable in a fast-paced, evolving environment with competing priorities.
$56k-98k yearly est. 6d ago
Site Operations Manager
Quirch Foods, LLC
Operations manager job in Winter Haven, FL
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Essential Duties and Responsibilities: * Oversee warehouse, logistics, and transportation operations to ensure timely and accurate order fulfillment.
* Implement strategies to optimize efficiency, reduce costs, and improve service levels.
* Lead and mentor operations staff, including supervisors and frontline team members, fostering a culture of performance and accountability.
* Monitor and analyze operational metrics and KPIs to identify areas for continuous improvement.
* Ensure compliance with health, safety, and regulatory standards across all operational areas.
* Collaborate with cross-functional departments including procurement, sales, and finance to align operational activities with business goals.
* Manage budgets and allocate resources effectively to meet operational targets.
* Lead initiatives related to automation, technology implementation, and process standardization.
Qualifications and Educational Requirements:
* Bachelor's degree in Business, Supply Chain Management, Operations, or a related field; Master's degree preferred.
* 7+ years of experience in operationsmanagement, with at least 3 years in a senior leadership role.
* Strong knowledge of warehouse and distribution center processes and best practices.
* Proven leadership skills with experience managing large teams in a fast-paced environment.
* Excellent problem-solving, communication, and project management abilities.
* Proficiency in Microsoft Office and familiarity with ERP/WMS systems.
* Bilingual (English/Spanish) a plus.
$60k-104k yearly est. Auto-Apply 47d ago
Site Operations Manager
Quirchfoods
Operations manager job in Winter Haven, FL
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.
Essential Duties and Responsibilities:
Oversee warehouse, logistics, and transportation operations to ensure timely and accurate order fulfillment.
Implement strategies to optimize efficiency, reduce costs, and improve service levels.
Lead and mentor operations staff, including supervisors and frontline team members, fostering a culture of performance and accountability.
Monitor and analyze operational metrics and KPIs to identify areas for continuous improvement.
Ensure compliance with health, safety, and regulatory standards across all operational areas.
Collaborate with cross-functional departments including procurement, sales, and finance to align operational activities with business goals.
Manage budgets and allocate resources effectively to meet operational targets.
Lead initiatives related to automation, technology implementation, and process standardization.
Qualifications and Educational Requirements:
Bachelor's degree in Business, Supply Chain Management, Operations, or a related field; Master's degree preferred.
7+ years of experience in operationsmanagement, with at least 3 years in a senior leadership role.
Strong knowledge of warehouse and distribution center processes and best practices.
Proven leadership skills with experience managing large teams in a fast-paced environment.
Excellent problem-solving, communication, and project management abilities.
Proficiency in Microsoft Office and familiarity with ERP/WMS systems.
Bilingual (English/Spanish) a plus.
$60k-104k yearly est. Auto-Apply 48d ago
Regional Director of Home Health Operations
Nursing Solutions 3.5
Operations manager job in Winter Park, FL
Work Location: Primary office can be at either the Jacksonville office or the Winter Park (Orlando) office. Travel: Frequent travel to branch offices within the region is required. Anticipated Compensation Range: $105,000 - $115,000 salary, plus eligibility for annual incentive bonus
As the Regional Director of Home Health Operations, you will lead operations across all area branches. You will ensure regulatory compliance, manage resources, and be a champion for the organization's mission. This is an incredible opportunity for a solution-oriented operational leader to make a meaningful impact in pediatric home health care.
In this role, you will:
* Lead Operations: Manage all aspects of branch operations, ensuring branches deliver exceptional patient care and meet organizational goals.
* Build and Develop Teams: Lead initiatives in hiring, onboarding, coaching, professional development, performance management, and retention in order to maintain an effective and motivated team.
* Optimize Finances: Establish and manage budgets, monitor performance, and achieve financial goals.
* Foster Collaboration: Act as a key liaison to internal and external stakeholders including staff, leadership, governing board, referral sources, state policymakers, professional advisory groups, clients, families, and other community partners.
* Promote Quality Care: Ensure client services meet the highest standards and align with clinical best practices.
* Elevate Awareness: Represent the organization through community education, marketing, and participation in service-related activities
Qualifications
* 3+ years healthcare leadership experience required
* Home Health experience preferred
* Bachelor's degree preferred
Why Angels of Care
In addition to our great benefits, we offer a fun and supportive culture rooted in our values of Heart, Advocacy, Love, Outreach, and Speed (HALOS). At Angels of Care, you'll have the unique opportunity to make an impact while working with dedicated, talented colleagues. We believe in fostering career advancement and providing opportunities for you to expand your skill set, take on new responsibilities, and grow alongside the company.
* Competitive Pay
* Paid Time Off
* Medical, Dental, & Vision Plans with a generous contribution from AOC
* HSA/FSA
* Mental Wellness Benefits
* 401K
* Discounts on Pet, Home, and Auto Insurance
* And more!
U.S. Equal Employment Opportunity/Affirmative Action Information: Individuals seeking employment at Angels of Care Pediatric Home Health are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status.
#li-onsite
#LI-CM1
$105k-115k yearly Auto-Apply 3d ago
Regional Director of Operations
Telos Health Systems
Operations manager job in Lake Mary, FL
Regional Director of Operations, RDO in Florida! The Regional Director of Operations (RDO) at Telos Health Systems is a strategic and hands-on leadership role responsible for driving growth, ensuring operational efficiency, and maintaining high levels of provider and facility satisfaction within a designated region. This role involves provider onboarding, clinical oversight, facility engagement, strategic planning, market analysis, and day-to-day operationsmanagement. The successful candidate will leverage their expertise to develop and implement strategies that align with the company's overall goals, foster strong relationships with providers and facilities, and ensure compliance with operational standards.
Anticipated 75% in-state travel within Florida to achieve the following responsibilities.
Provider Onboarding: Conduct interviews, facilitate orientations, and oversee the seamless integration of providers into facilities. Manage tasks related to setup and onboarding process for a smooth transition.
Clinical Oversight: Maintain regular contact with providers and lead clinicians to ensure optimal performance. Track productivity and performance metrics to ensure providers meet work quotas and quality outcomes.
Facility Engagement: Conduct site visits and actively engage with facility teams and leadership to address issues or concerns. Establish open communication to address facility needs and foster a collaborative working relationship. Ensure high levels of customer satisfaction and address any issues or concerns promptly. Develop strategies to enhance facility retention and loyalty.
Strategic Planning and Execution: Develop and implement regional business development strategies to achieve growth targets. Align regional strategies with overall company goals and objectives. Work with Business Development leadership on growth opportunities within your respective Region.
Market Analysis and Expansion: Conduct market research to identify new business opportunities and market trends. Assess competitive landscape and devise strategies to gain market share. Identify and establish partnerships, joint ventures, and alliances.
OperationsManagement: Oversee day-to-day regional operations to ensure efficiency and effectiveness. Implement operational policies, procedures, and best practices. Ensure compliance with company standards and regulatory requirements. Participate in and adhere to all requests regarding reporting and metrics. Document activities associated with the responsibilities in the company's software.
Financial Performance: Oversees and monitors facility budgets, revenue generation, and cost containment, contributing to the overall financial performance of the region. Position Preferences Licensure: LNHA (Licensed Nursing Home Administrator) preferred in Florida Education: Bachelor's degree; MBA preferred Language: Bilingual English/Spanish candidates strongly preferred Experience: Prior Regional Director experience overseeing multiple healthcare facilities. Skilled Nursing Facility (SNF) experience highly preferred Skills: Strong collaboration with clinical partners Highly relational, communicative, and collaborative Leadership in multi-site healthcare operations Equal Employment Opportunity Employer
Telos Health Systems will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
$74k-124k yearly est. 11d ago
Regional Operations Director - North & Central Florida
Find An ENT Near Me
Operations manager job in Orlando, FL
Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers within a defined market. This leader translates enterprise strategy into regional execution by managing performance outcomes, coaching managers, ensuring regulatory compliance, and sustaining a culture of excellence across all locations.
Scope & Focus
Scope: Multi-site management (5 15+ care centers or service lines)
Focus Areas: Operational standardization, performance management, growth enablement, and people leadership
Reports To: Vice President of Operations
Direct Reports: Practice Managers, Supervisors, and select administrative leaders
Key Responsibilities Operational & Financial Performance
Implement standard workflows, SOPs, and policies consistently across all assigned sites in alignment with enterprise initiatives.
Monitor KPIs including visit volumes, slot utilization, conversion rates, revenue per visit, patient satisfaction, and controllable expenses.
Partner with Finance to develop and manage annual regional budgets; identify cost optimization and efficiency opportunities.
Ensure accurate and timely reporting of operational performance through collaboration with the Data Analytics and Decision Support team.
Conduct monthly site audits for compliance, facility standards, and patient safety readiness.
Leadership & People Development
Recruit, train, and coach Practice Managers to ensure accountability, empowerment, and leadership readiness.
Establish clear management rhythms:
Daily: Site-level huddles driven by Practice Managers
Weekly: Regional review meetings focused on performance metrics and issue resolution
Monthly: Regional scorecard reviews with VP of Operations
Partner with HR and the VP of Operations on performance management, succession planning, and culture initiatives.
Physician Relationship Management
Serve as primary liaison between operational leadership and physicians.
Lead regular physician alignment meetings to discuss performance metrics, service opportunities, and satisfaction drivers.
Collaborate with physician leaders to implement growth programs (e.g., Allergy, Audiology, Vestibular, Sleep) and address workflow barriers.
Support recruitment and onboarding of new providers, ensuring smooth operational integration and acclimation to MSO standards.
Strategic Execution & Growth
Lead operational rollout of new services, technologies, and acquisitions within assigned region.
Partner with Business Development on due diligence, onboarding, and implementation phases of new practices.
Oversee local market marketing efforts in collaboration with Marketing and Physician Relations to grow referral base and service adoption.
Compliance, Risk & Quality
Ensure compliance with all federal, state, and payer regulations; partner with Compliance Department for audits and follow-up.
Enforce safety, facility, and quality standards through structured checklists and site visit programs.
Lead remediation of audit findings and maintain readiness for internal or external inspections.
MSO & Cross-Functional Collaboration
Act as operational point person for rollout of MSO initiatives (e.g., new software, patient access changes, clinical integrations).
Coordinate with centralized departments (Revenue Cycle, Credentialing, IT, Procurement, etc.).
Cascade enterprise communications and ensure field readiness for new initiatives.
Key Skills & Competencies
Category
Competencies
Driving Results
Accountability, prioritization, decision-making, problem-solving
Operational Leadership
Workflow design, resource allocation, data interpretation, standardization
Interpersonal
Relationship building, communication, conflict resolution, negotiation
Change Leadership
Adaptability, implementation discipline, continuous improvement mindset
Cultural Leadership
Modeling values, fostering engagement, developing people
Qualifications
Bachelor s Degree required; Master s preferred.
5 7 years in multi-site healthcare management (ENT, specialty, or ambulatory practice preferred).
Proven record of operational performance improvement and leadership of multi-location teams.
Strong analytical, communication, and organizational skills.
#IDcentral
$74k-124k yearly est. 60d+ ago
Regional Operations Director - North & Central Florida
Florida ENT Associates
Operations manager job in Orlando, FL
Job DescriptionSummary
Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers within a defined market. This leader translates enterprise strategy into regional execution by managing performance outcomes, coaching managers, ensuring regulatory compliance, and sustaining a culture of excellence across all locations.
Scope & Focus
Scope: Multi-site management (5-15+ care centers or service lines)
Focus Areas: Operational standardization, performance management, growth enablement, and people leadership
Reports To: Vice President of Operations
Direct Reports: Practice Managers, Supervisors, and select administrative leaders
Key ResponsibilitiesOperational & Financial Performance
Implement standard workflows, SOPs, and policies consistently across all assigned sites in alignment with enterprise initiatives.
Monitor KPIs including visit volumes, slot utilization, conversion rates, revenue per visit, patient satisfaction, and controllable expenses.
Partner with Finance to develop and manage annual regional budgets; identify cost optimization and efficiency opportunities.
Ensure accurate and timely reporting of operational performance through collaboration with the Data Analytics and Decision Support team.
Conduct monthly site audits for compliance, facility standards, and patient safety readiness.
Leadership & People Development
Recruit, train, and coach Practice Managers to ensure accountability, empowerment, and leadership readiness.
Establish clear management rhythms:
Daily: Site-level huddles driven by Practice Managers
Weekly: Regional review meetings focused on performance metrics and issue resolution
Monthly: Regional scorecard reviews with VP of Operations
Partner with HR and the VP of Operations on performance management, succession planning, and culture initiatives.
Physician Relationship Management
Serve as primary liaison between operational leadership and physicians.
Lead regular physician alignment meetings to discuss performance metrics, service opportunities, and satisfaction drivers.
Collaborate with physician leaders to implement growth programs (e.g., Allergy, Audiology, Vestibular, Sleep) and address workflow barriers.
Support recruitment and onboarding of new providers, ensuring smooth operational integration and acclimation to MSO standards.
Strategic Execution & Growth
Lead operational rollout of new services, technologies, and acquisitions within assigned region.
Partner with Business Development on due diligence, onboarding, and implementation phases of new practices.
Oversee local market marketing efforts in collaboration with Marketing and Physician Relations to grow referral base and service adoption.
Compliance, Risk & Quality
Ensure compliance with all federal, state, and payer regulations; partner with Compliance Department for audits and follow-up.
Enforce safety, facility, and quality standards through structured checklists and site visit programs.
Lead remediation of audit findings and maintain readiness for internal or external inspections.
MSO & Cross-Functional Collaboration
Act as operational point person for rollout of MSO initiatives (e.g., new software, patient access changes, clinical integrations).
Coordinate with centralized departments (Revenue Cycle, Credentialing, IT, Procurement, etc.).
Cascade enterprise communications and ensure field readiness for new initiatives.
Key Skills & Competencies
Category
Competencies
Driving Results
Accountability, prioritization, decision-making, problem-solving
Operational Leadership
Workflow design, resource allocation, data interpretation, standardization
Interpersonal
Relationship building, communication, conflict resolution, negotiation
Change Leadership
Adaptability, implementation discipline, continuous improvement mindset
Cultural Leadership
Modeling values, fostering engagement, developing people
Qualifications
• Bachelor's Degree required; Master's preferred.
• 5-7 years in multi-site healthcare management (ENT, specialty, or ambulatory practice preferred).
• Proven record of operational performance improvement and leadership of multi-location teams.
• Strong analytical, communication, and organizational skills.
#IDcentral
$74k-124k yearly est. 14d ago
Shuttle Bus Operations Manager
ABM Industries 4.2
Operations manager job in Orlando, FL
ABM Industries is seeking a reliable and experienced Shuttle Bus OperationsManager to oversee shuttle operations. In this role, you'll monitor day-to-day route performance, ensure driver compliance, support vehicle operations, and maintain staffing efficiency. Depending on the contractual need this could be around or near an airport, commercial building, hospital, sports arena, entertainment venue, educational facility or warehouse.
**Compensation:** $63k-$65k annual salary (US Dollars).
_The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program_
**Benefits:** ABM offers a comprehensive benefits package. For information about ABM's benefits, visit Recruiting Flyer - Staff & Mgmt (***********************************************************************************************************
**Schedule: Must be available for flexible shifts in a 24/7 operation**
**Key Responsibilities:**
· Lead and support shuttle team members, including drivers and fueler/cleaners
· Oversee daily shuttle operations and route performance
· Ensure compliance with safety standards and company policies
· Conduct quality checks and safety observations
· Deliver exceptional customer service to passengers
· Assist with onboarding, training, and team development
· Maintain accurate reports, time sheets, and daily logs
· Address and report performance and disciplinary issues
· Collaborate with management, staff, and clients to ensure operational success
· Rotate buses efficiently to maintain service levels
· Respond promptly to guest inquiries and provide directions
· Must be available for flexible shifts in a 24/7 operation
**Qualifications:**
· High school diploma or equivalent work experience.
· Valid CDL Class A or B with Passenger Endorsement (required) with no major traffic violations
· 1+ year of related supervisory or transportation experience preferred
· Strong customer service skills
· Proficiency with Microsoft Office and online systems
· Proficient in the English language
REQNUMBER: 139376
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
$63k-65k yearly 7d ago
Store Manager
Rural King Supply 4.0
Operations manager job in Groveland, FL
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The Store Manager is responsible for creating and executing a business plan to achieve the store's performance goals which includes achieving sales budget, building market share, and driving omnichannel sales. The Store Manager integrates and strategically drives sales via online, print advertising, social media, mobile apps and in-store engagement. This position builds revenue by equipping the store's team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising. This position requires strong leadership skills and the ability to motivate and supervise associates.
Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings
Analyze online and physical store results, identify opportunities and make decisions in collaboration with others to drive sales and successful initiatives for the store
Seek knowledge of new skills, local competitor practices, and retail trends applying learnings to your store's online and physical experience
Manage and grow BOPIS (buy online, pick up in store) sales with associates and customers
Through collaboration with the District Manager and store associates, analyze operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectives
Teach and coach behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experience
Possess the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store
Create and ensure quality execution of development plans, building associate's capabilities, measured by success of the overall store operations in conjunction with customer and associate feedback
Build confidence and create an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goals
Present information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedback
Acts as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store compliance
Uphold the commitments to the company's processes and policies, values, and mission
Lead your associates in a way that exemplifies the leadership principles taught in Thrive and reinforce Thrive skills with managers who report to you
Manage store budget for daily operations and initiatives to achieve business objectives tied to the P&L
Drive an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing development
Hold team accountable for overall performance and act to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met
Ensure attractive, safe, and accurately priced merchandise displays
Responsible for the maintenance and upkeep of the building and grounds
Responsible for effectiveness of technology to ensure a seamless customer experience across all channels
Demonstrate effective and consistent communications and interpersonal skills
Demonstrate effective problem-solving and analytical skills
Maximize inventory, cash control, and loss prevention techniques
May be required to cross train and perform other duties
SUPERVISORY RESPONSIBILITIES
Supervise and direct the assistant managers, department managers, and store associates
Has authority into the job status of associates: hiring, firing, promotions, and assignments
Essential Qualities for Success
2+ years retail management experience
Be an outgoing self-starter who enjoys working with people
Computer knowledge in Excel and Word
Proficient user of computer software systems
Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient
Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
Ability to work independently without supervision
Ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements
Ability to access and use the in-store computer, scanning system, and wireless handheld unit
Ability to participate in our online applicant and new hire onboarding process remotely
Ability to complete computer-based training
Use general office equipment such as computer, telephone, copy machine, fax machine, calculator
Ability to operate retail scanner, forklift, pallet jack, ladder, and other retail equipment
PHYSICAL REQUIREMENTS
Good visual acuity
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
Ability to stand and/or walk for long periods of time
Ability to use a ladder and/or pallet jack
Close vision for computer work
Repetitive wrist movements on keyboard
Ability to walk up and down stairs multiple times per day
Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver)
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
How much does an operations manager earn in Kissimmee, FL?
The average operations manager in Kissimmee, FL earns between $31,000 and $89,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.
Average operations manager salary in Kissimmee, FL
$53,000
What are the biggest employers of Operations Managers in Kissimmee, FL?
The biggest employers of Operations Managers in Kissimmee, FL are: