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  • Operations Manager

    Amazon 4.7company rating

    Operations manager job in Garner, NC

    Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings. Basic Qualifications - 3+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications - 1+ years of performance metrics, process improvement or lean techniques experience - Experience managing a team of 2+ salaried employees and 70+ indirect employees - Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma. - Demonstrated problem solving skills and analytical skills - Excellent customer service skills, communication skills and interpersonal skills - Track record of meeting or exceeding department performance goals - A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field. - Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* . USA, NC, Garner - 91,000.00 - 136,500.00 USD annually
    $102k-142k yearly est. 1d ago
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  • Center Manager in Training - Relocation Required

    Biolife Plasma Services 4.0company rating

    Operations manager job in Raleigh, NC

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** **Senior Operations Management Trainee (Senior OMT)** **About BioLife Plasma Services** Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. _BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._ _Equal Employment Opportunity_ Are you a senior leader interested in bringing your expertise to a place where you can feel good about the work you do? Do you want to develop new skills and set yourself up for continued growth? As a **Senior Operations Management Trainee** at BioLife, you will participate in an advanced leadership development program that will take you to our plasma centers across the country. You'll travel up to 95% of the time to learn the business while networking with supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center Operations Manager role, you'll relocate to one of BioLife's locations. **Our growth is your bright future.** Opportunities to grow as a leader are within your reach. With the incredible growth of 235+ BioLife Plasma Services centers across the U.S., the future looks bright for you. When you work at BioLife, you'll feel good knowing what you do makes a difference. **_A typical day for you may include:_** + **Continuous Learning & Development:** The expedited training program lasts approximately six months. Upon completion, you'll have 12 months to obtain a Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers all aspects of managing our high-volume blood plasma collection facilities. + **Team Management:** You'll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Provide employee feedback, conduct performance reviews, support team members' development, participate in staff planning and recruiting, and engage and retain employees. + **Career Advancement:** Work towards obtaining a Plasma Center Operations Manager position by completing the training program, networking, and building relationships across BioLife. As you progress your career at BioLife, you'll have opportunities to open and operate brand new plasma centers. + **Supportive Teamwork:** You'll work in our fast-paced, team environment; provide operational support; conduct management training; problem-solve; and communicate with senior management. + **Exceptional Customer Service:** Retain donors by creating a positive donor experience. You may also assist with production. + **Travel Opportunities:** Learn from and network with BioLife team members across the country. You'll be able to return home every other weekend. **REQUIRED QUALIFICATIONS:** + Relocation Required upon graduation/completion of Trainee Program. You will be able to choose which location you would like to apply to. + 3-5 years of experience leading medium to large teams (20+ direct reports) + Up to 90-100% travel during the Trainee Program + Ability to walk and/or stand for the entire work shift + Willingness to travel and work at various BioLife locations across the country + Ability to work evenings, weekends, and holidays + Have a valid driver's license for the entire duration of the program + Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees + Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. + Fine motor coordination, depth perception, and ability to hear equipment from a distance + Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear **PREFERRED QUALIFICATIONS:** + Associates or Bachelor's Degree + Experience working with SOPs, GDP, GMP, CLIA, and the FDA + Experience working in a highly regulated or high-volume retail environment + Excellent interpersonal, organizational, technical, and leadership skills **About BioLife Plasma Services** Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. _BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._ _Equal Employment Opportunity_ \#LI-Remote **BioLife Compensation and Benefits Summary** We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. **For Location:** USA - NJ - Virtual **U.S. Base Salary Range:** The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. **EEO Statement** _Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._ **Locations** USA - NJ - VirtualUSA - NJ - Deptford, USA - NJ - Egg Harbor **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Full time **Job Exempt** Yes
    $41k-69k yearly est. 4d ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Operations manager job in Raleigh, NC

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $100.5k-245k yearly 7d ago
  • Branch Manager

    ACM Services, Inc. 4.5company rating

    Operations manager job in Garner, NC

    We seek a motivated and results-driven individual to establish and oversee our new North Carolina branch. This individual will be responsible for business development, operational management, client relations, and ensuring the branch's profitability and growth. The ideal candidate has experience in the environmental or demolition industry, strong leadership skills, and a proven track record of successfully managing teams and projects. Key Responsibilities Operations Management: This position oversees all branch operations, including project management, resource allocation, and compliance with safety and regulatory standards. Financial Oversight: Develop and manage the branch's budget, ensuring profitability and efficiency. Business Development & Sales: Identify and secure new business opportunities, build client relationships, and expand ACM Services' presence in North Carolina. Regulatory Compliance: Ensure all work adheres to local, state, and federal environmental and safety regulations. Leadership & Team Building: Recruit, train, and manage a high-performing field and office personnel team. Client & Vendor Relations: Maintain strong relationships with customers, subcontractors, and suppliers to support project success. Strategic Planning: Track industry trends and collaborate with senior leadership to develop long-term goals and strategies. Qualifications & Experience Minimum 5+ years of experience in environmental contracting, demolition, construction, or related industry. Strong leadership and managerial skills, with experience building and leading teams. Proven ability to develop new business, secure contracts, and grow revenue. Excellent problem-solving, communication, and organizational skills. OSHA and relevant industry certifications. Ability to travel within the region as needed. Knowledge of North Carolina's environmental regulations and safety standards is a plus. Proficiency with MS Office. Experience using insurance industry programs like Xactimate/Symbility is a plus. IICRC certifications are a plus. Why Join ACM Services, Inc.? Competitive salary and performance-based incentives. Comprehensive benefits package, including health, dental, and retirement plans. Opportunity to lead and shape a new branch location for a respected industry leader. Supportive and dynamic work environment with growth potential. A dynamic culture focusing on the employee and a company always moving forward.
    $40k-50k yearly est. 4d ago
  • Warehouse Operations Manager

    Advanced Recruiting Partners

    Operations manager job in Garner, NC

    This role is responsible for overseeing and optimizing operational processes across clinical trial supplies, warehouse operations, and supply chain management. The position plays a critical role in driving operational efficiency, quality performance, and customer satisfaction while ensuring compliance with regulatory requirements and industry best practices. Success in this role requires close collaboration with cross-functional teams to implement process improvements and promote a culture of continuous improvement. Essential Duties and Responsibilities Develop and execute strategies to optimize operational processes across clinical trial supplies, warehouse operations, and supply chain activities. Collaborate with cross-functional teams to streamline workflows, reduce lead times, and improve overall operational efficiency. Monitor and analyze key performance indicators (KPIs) to assess performance and identify improvement opportunities. Lead initiatives related to resource allocation, capacity planning, and inventory management to meet business objectives. Establish, implement, and maintain a robust Quality Management System (QMS) in alignment with regulatory requirements, industry standards, and best practices. Conduct routine audits and assessments to ensure compliance with internal policies, standard operating procedures (SOPs), and regulatory guidelines. Implement and manage Corrective and Preventive Actions (CAPAs) to address deviations, non-conformances, and quality issues. Provide leadership, guidance, and training to teams to support a culture of quality, compliance, and continuous improvement. Manage supplier and vendor relationships to ensure timely sourcing and delivery of comparator and reference-listed drugs from multiple regions. Evaluate supplier performance and conduct periodic reviews to maintain supply chain quality, reliability, and compliance. Demonstrate strong working knowledge of Good Distribution Practices (GDP) and Good Manufacturing Practices (GMP). Actively participate in facility and documentation self-inspections, inventory management, and all administrative and operational activities. Serve as a key point of contact during audits and inspections, maintaining full oversight of operational activities. Oversee daily warehouse operations, including inbound and outbound shipments, to ensure timely and accurate execution. Act as a designated responsible representative with authority over warehouse operations and business activities. Train team members and manage day-to-day operational activities. Negotiate supplier contracts, terms, and pricing to optimize costs and improve supply chain performance. Lead continuous improvement initiatives focused on efficiency, quality, productivity, and customer satisfaction. Implement process improvement methodologies to eliminate inefficiencies, streamline workflows, and enhance productivity. Work Experience Qualifications Minimum of 10 years of experience in pharmaceutical warehouse and supply chain operations, preferably supporting clinical trial supplies, pharmaceutical outsourcing, and comparator sourcing. Strong results-driven mindset with a customer-focused approach. High attention to detail with professional written and verbal communication skills. Ability to manage multiple priorities effectively in a fast-paced environment. Willingness and ability to travel for meetings, audits, and industry events. Strong organizational and time management skills with the ability to meet deadlines. Self-motivated, proactive, and accountable for assigned responsibilities. Proficient in administrative tools, including MS Office and Google Workspace. Excellent verbal, written, and interpersonal communication skills. Education Qualifications Bachelor's or Master's degree in Health Sciences, Pharmaceutical Sciences, Marketing, or a related discipline.
    $30k-39k yearly est. 4d ago
  • General Manager

    The Connor Group 4.8company rating

    Operations manager job in Cary, NC

    This is an in office role that is located in the Raleigh Area, relocation support available. The Connor Group is a nationally recognized leader in operating luxury apartment communities. With over $5 billion in assets, we are known for our high-performance culture, competitive spirit, and recognition programs that reward results like no other organization. Our associates are driven, accountable, and thrive in an environment where excellence is the expectation. Position Overview We are seeking a General Manager to lead and oversee the operations of our luxury apartment communities in Cary, NC. This role is ideal for high-performing leaders outside the real estate industry who have a proven track record of driving sales, leading teams, and delivering measurable business growth. Successful leaders in retail, restaurants, hospitality, and fitness have consistently excelled with us. The General Manager will be responsible for maximizing community performance, developing and motivating top talent, and delivering exceptional experiences to residents-all within a culture that prizes accountability, achievement, and continuous improvement. Key Responsibilities Lead overall operations and performance of assigned luxury apartment communities. Drive revenue growth through effective sales leadership and business development strategies. Coach, train, and develop top-performing associates with a strong focus on career growth and mentorship. Ensure accountability across all aspects of operations, including financial performance, customer satisfaction, and operational standards. Create and sustain a competitive, high-energy environment that motivates associates to consistently exceed expectations. Deliver a world-class living experience for residents by ensuring quality, service, and excellence at every level. Qualifications Proven success as a multi-unit or general manager in industries such as retail, restaurants, hospitality, or fitness. Demonstrated ability to drive sales performance and grow business results. Strong leadership presence with the ability to inspire, coach, and hold others accountable. Highly competitive, goal-oriented, and motivated by results and recognition. Exceptional communication, problem-solving, and decision-making skills. Bachelor's degree preferred but not required. What We Offer Top Tier Benefits for you and your family, starting Day 1. Total compensation: $125,000-$160,000 annually (base + bonus) Equity Ownership opportunities with potential equity exceeding $2 million. An award-winning culture that emphasizes accountability, achievement, and recognition. Career development and advancement opportunities in a high-growth organization. Join Us At The Connor Group, we don't hire from our industry-we hire proven leaders ready to bring their competitive drive and leadership experience to an entirely new arena. If you're seeking a career with unmatched rewards and the opportunity to impact both business results and people's lives, we want to hear from you. Learn more and visit us at careers.connorgroup.com/property-managers
    $125k-160k yearly 2d ago
  • Dual Property Assistant General Manager

    Wintergreen Hospitality

    Operations manager job in Smithfield, NC

    We are looking for a creative, experienced and thoughtful leader to be the Dual Property Assistant General Manager for the Hampton Inn and the Home2 Suites by Hilton in Smithfield, NC. The opportunity: We're focused on building a servant-minded environment made of people dedicated to taking great care of their colleagues and guests. Our team is committed to creating an environment where the leader in this role will have a chance to learn and grow as a hospitality professional while bringing their unique perspective to their work. If you spend much of your time thinking about how you can serve others, we want to speak with you. If you crave autonomy, purpose, and mastery, this is the role for you. If you have ideas that other hospitality management companies have resisted, we want to hear them. While you are helping cultivate a welcoming and supportive environment for our hotel team, we are also committed to nurturing your growth and development as well. Here are the top attributes we're looking for in this leader: Natural disposition toward generosity and friendliness Capacity to handle complex challenges simultaneously Extraordinary oral and written communication skills Sharp emotional intelligence Attentive and thorough in all work Servant mentality (humility and self awareness, willingness to serve other people, including guests and coworkers) The responsibility: The Dual Property Assistant General Manager plays a critical role in supporting the GM daily while also being the team leader for multiple teams. You can expect to lend a hand tackling administrative tasks for each property while also coaching and developing team members at each hotel. If you're looking for an opportunity to apply your expertise across a wide scope of hotel operations and leadership, this is a well suited responsibility. In this role, you're also expected to form strong connections with our team members, guests, vendors and the community. What You Will be Expected to do: Recruit, orient, and train new team members on technical systems along with hotel culture and values Build and improve workflow processes such as staff scheduling, supply ordering, and communications Tactfully coach team members by creating a transparent work environment where feedback is encouraged to drive high caliber performance Dream up ways of making the welcome experience magical then designing, testing, and implementing ideas Serve as ongoing role model for other property leaders and the Welcome Team at both hotels Serve as front office contact for Hilton and property champion for Hilton Honors and brand initiatives Maintain front office related brand standards for Hilton Worldwide Provide support and leadership to other hotel teams where needed Assist GM with administrative tasks that support the hotel Represent hotel during community engagements in Johnston County and beyond Prepare yourself through professional development to eventually step into the General Manager role ***Paid medical, dental, vision, life insurance offered; PTO active after 90 days.
    $41k-62k yearly est. 1d ago
  • Assistant Manager

    Chicken Salad Chick 3.7company rating

    Operations manager job in Raleigh, NC

    At Chicken Salad Chick, we are always keeping an eye out for Assistant Manager who are friendly, enthusiastic, and who genuinely enjoy serving guests. Assistant Manager who work at Chicken Salad Chick are given skills and life experiences that go beyond serving a great product in a friendly environment. The experiences we can provide you are an excellent stepping-stone to a successful future in the world of business. **We also offer many other great benefits such as:** + A fun work environment where you can positively influence others. + Flexible schedules which include being closed on Sundays. + Learn first-hand from an experienced Operator that cares about you personally and is actively involved in the community. + Leadership opportunities to gain real world management experience to help you reach your professional goals. + Competitive pay. **As a Assistant Manager you will:** + Demonstrate a passion for the business and managing the overall operations + Find, train, develop and recognize the best people + Manage daily activities to ensure guests receive excellent customer service + Demonstrate a strong awareness and concern for food quality and safety + Adjust to multiple demands and shifting priorities + Sense of Urgency that creates surprisingly fast Speed of Service + Attention to detail that ensures preparation and production procedures are followed + Execution of systems that ensure a refreshingly clean environment + Maintaining a work environment that ensures and promotes food safety + Vigilant attention to the organization and appearance of the kitchen **Behavior Characteristics:** + Allocate at least two hours per week to planning + Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members + Combine critical thinking and practical leadership to create a culture of innovation + Effectively coach and give direction + Intentionally and methodically grow and nurture relationships with the staff + Be able to connect with a multicultural team + Align hiring, training, daily practices and evaluation practices with the Vision of the organization and the Thematic Goal for the year + Enthusiastically and passionately lead the Kitchen team **Additional Responsibilities:** + Inventory management + End-of-Month counts and input + Maintaining accurate transfer logs + Effective & efficient ordering + Maintaining a LEAN production environment + Coaching, evaluating, and providing accountability for all kitchen Team Members + Troubleshooting and repairing equipment and facilities + Ensure all necessary preventative maintenance and cleaning on a per set schedule. **Company Introduction** Chicken Salad Chick provides a delicious menu with a variety of 12 Chicken Salads, homemade sides, delicious soups, and great sandwiches. This location is one of the originals to the franchise and we are looking for a hospitality professional to help us maintain a team of excellence and superb service.
    $35k-49k yearly est. 3d ago
  • Director of Operations Customer Success

    Prometheus Group 3.9company rating

    Operations manager job in Raleigh, NC

    Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations. Role Overview: We are seeking a strategic, systems-minded, and people-focused Director of Operations Customer Success to scale and optimize our global Customer Success (CS) function. This role is ideal for someone who thrives at the intersection of process, technology, and people. You will lead the development of CS infrastructure, tools, and analytics, while also mentoring team members, owning a small portfolio of strategic accounts, and supporting executive-level initiatives that drive customer-centric growth. Key Responsibilities: Operational Strategy & Execution Design and implement scalable CS processes, playbooks, and engagement models. Develop, document, and continuously refine standardized processes and methodologies for Customer Success operations, ensuring consistency and scalability across global teams. Champion the adoption of best practices in customer lifecycle management by implementing structured methodologies for onboarding, engagement, renewal, and expansion. Define and track KPIs, health scores, and success metrics to drive performance. Build Power BI dashboards and reporting frameworks to monitor customer health, risk, and growth opportunities. Support strategic planning and reporting for CS and Executive leadership. Own and optimize the CS tech stack, including Power BI, Salesforce, Asana, Atlassian, High-Spot, Intact/Sage, Team Support, and OpenAir. Drive system integration, automation, and data integrity across platforms. Provide executive-level insights to support decision-making and cross-functional alignment. Qualifications: 7-10+ years in Customer Success, Revenue Operations, or Business Operations, with at least 3 years in a leadership role. Proven success scaling CS operations in a B2B SaaS or enterprise software environment. Deep experience with CS platforms, CRM (Salesforce), and BI tools (PowerBI). Demonstrated experience in evaluating, selecting, and implementing Customer Success Management (CSM) tools and applications to optimize customer engagement and operational efficiency. Strong understanding of customer lifecycle management, segmentation, and success planning. Excellent project management, communication, and stakeholder engagement skills. Experience in the industrial, manufacturing, or asset-intensive sectors is a plus. Benefits Overview We offer an attractive benefits program to meet the diverse needs of our teammates: Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group HSA & FSA plan options Retirement Savings with Generous Company Match & Immediate Vesting Gym membership to O2 Fitness Casual dress attire Half-Day Fridays Generous Paid Time Off Company Outings, Trips & Activities Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $125k-173k yearly est. 60d+ ago
  • Director, Field Strategy & Operations (Everest)

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Operations manager job in Raleigh, NC

    **About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $194.2k yearly 60d+ ago
  • Assistant Manager

    Carrols Restaurant Group, Inc. 3.9company rating

    Operations manager job in Mebane, NC

    Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top. SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls. We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives. Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more. Essential Job Requirements: Ability to work a 50 hour work week which will include nights, weekends and some holidays. High school diploma or equivalent Basic Computer Skills Valid Driver's License and Personal Transportation Out-going Personality Job Responsibilities: Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible. Inventory Management Bank Deposits Training Performance appraisals Maintain a safe work environment for all employees and guests Other duties as assigned The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you. If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today. Carrols LLC is an Equal Opportunity Employer
    $30k-44k yearly est. 3d ago
  • Customer Operations Manager

    The Hertz Corporation 4.3company rating

    Operations manager job in Raleigh, NC

    The **Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary range for this position is $55,000.00 **What You'll Do:** + Responsible for daily customer operations and revenue generation for their assigned function + Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) + Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) + Actively engages in effective communication plans focused on building employee engagement in order to achieve business results + Conducts performance evaluations that are timely and constructive, where applicable + Participates in the recruiting process, as required + Provides management with various updates and indicators as requested + Remains current on all administrative duties according to company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. + High School Diploma required, Bachelor's Degree preferred + Moderate proficiency in Microsoft Office Suite + Ability to collaborate with internal and external stakeholders + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Ability to address and resolve customer service challenges + Results driven, ability to make decisions and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team + Ability to drive process and organizational change + Ability to influence + Ability to motivate teams and keep a positive attitude in a fast-paced environment + Ability to work under minimal supervision with a goal-oriented mindset + Ability to see the big picture and leverage critical thinking and decision-making skills + Excellent organization, time management, delegation, and prioritization skills. + Courageous leadership and accountability **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $55k yearly 20d ago
  • Director-Field Operation

    Wcpss

    Operations manager job in Cary, NC

    TITLE (Oracle title) DIRECTOR WORKING TITLE Director of Field Operations SCHOOL/DEPARTMENT Transportation PAY GRADE Director Band 2 FLSA STATUS Exempt ELIGIBILITY FOR EMPLOYMENT CONTRACT No WORK WEEK SCHEDULE Monday-Friday (Occasional evenings and weekends and on call as needed) Position is not eligible for hybrid telework. POSITION PURPOSE: Directs and provides leadership to the field operations staff that oversees the daily school transportation services provided by bus drivers operating yellow buses. Responsible for ensuring all districts offices are operating in a manner to provide on-time service to all riders and schools. Plans, organizes, and evaluates activities and program functions to ensure efficient and effective use of resources. Interprets and applies federal regulations related to the safe transportation of students. Provides timely solutions to transportation issues. Ensures work and operations are in compliance with Wake County Public School System's (WCPSS) standards, procedures, and processes. Maintains expected performance standards of assigned staff and operations. Collaborates with school system staff and parents to provide superior transportation services. MINIMUM QUALIFICATIONS:KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) Extensive knowledge of law, policies, and procedures related to public school transportation; Extensive knowledge of transportation operations; Comprehensive knowledge of school bus routing systems; Comprehensive knowledge of Microsoft Office, specifically, Word, Excel, PowerPoint, Google Apps; Excellent organizational skills; Effective leadership skills, able to supervise large groups of staff; Ability to negotiate contracts effectively; Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts and feedback; Ability to establish and maintain effective working relationships with school administrators, system staff and staff members of external agencies, and the community. EDUCATION, TRAINING, AND EXPERIENCE Bachelor's degree from an accredited college or university; Ten years of experience in transportation or closely related field, or combination of education and experience; Demonstrated successful experience in a progressively responsible supervisory role; An equivalent combination of relevant education, training, and experience which provides the knowledge, skills, and abilities necessary to successfully meet the essential duties may be considered. CERTIFICATION AND LICENSE REQUIREMENTS Must hold and maintain a valid motor vehicle operator's license according to the State of NC requirements; PREFERRED QUALIFICATIONS: Knowledge of North Carolina Department of Instruction (NCDPI) regulations pertaining to school transportation; Supervisory experience in school transportation operations. ESSENTIAL DUTIES AND RESPONSIBILITIES: Directs and provides leadership to the field operations staff that oversee the daily transportation service provided by bus drivers operating school buses. Plans, organizes, and evaluates activities and program functions to ensure efficient and effective use of resources. Ensures contract compliance with Wake County Public School System (WCPSS) Board Policy. Serves as liaison between the Transportation Department and school system staff. Plans and implements changes to school bus operations resulting from changes to federal, state, and local laws and school system policies. Coordinates the timely and accurate preparation of transportation management reports as needed. Ensures policies and procedures are updated and in accordance with local, State, and Federal regulations, WCPSS Board Policy, and WCPSS Strategic Plan. Provides accurate and effective budget allocations by overseeing the work with the Senior Director and Business Manager on budget development and tracking. Coordinates recruitment and training with Safety Recruiter. Performs other related duties, as assigned. WORK ENVIRONMENT/PHYSICAL REQUIREMENTS This job operates in a professional office environment with occasional visits to various school sites within Wake County. This role routinely uses standard office equipment such as computers, scanners, and copiers. The position, at times, must be able to come into direct contact with school system staff, external agencies, vendors, and contractors. Work is considered light physical work, requiring the exertion of up to ten pounds of force. The work requires driving automotive equipment. EFFECTIVE DATE: 1/2026 DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills that may be required by the employees assigned to this position. This description may be revised by the supervisor, with HR review and approval, at any time.
    $81k-122k yearly est. Auto-Apply 2d ago
  • Regional Director of Operations

    Kahala Management

    Operations manager job in Raleigh, NC

    Kahala, a globally recognized leader in quick-service restaurant franchising, has an opportunity for a Regional Director of Operations to join its Restaurant Operations Team. Kahala franchisees and partners operate a portfolio of many QSR brands including Cold Stone Creamery, Blimpie, Baja Fresh, Pinkberry, among others, in over 20 countries around the world. POSITION SUMMARY Serve as Regional Director of Operations for a group of stores under one or multiple brands, developing professional relationships with franchisees to lead operations excellence. Work with franchisees to execute brand initiatives, grow sales and achieve goals. Help to ensure brand compliance and consistency among stores, while coaching and correcting issues during store visits. Equal Opportunity Employer M/F/D/V KEY RESPONSIBILITIES Develop and build professional relationships with franchisees and their teams to lead operations excellence Assist franchisees with establishing strategic direction, business plans, goal setting and achievement Communicate all new programs (i.e., marketing, new product rollouts, etc.) to franchisee community, and ensure proper rollout and execution Ensure brand compliance and document (written and photograph) situations in which operating standards, health & safety, UFOC or other agreement violations are present Conduct QSCE visits and submit all support documentation and photos Identify, monitor and track status of underperforming stores; direct resources and efforts toward these units to help operator develop a plan to address the issues or encourage them to exit the system Provide assistance to franchisees during New Store Opening (NSO) and/or Transfer process Aid internal brand team with various projects, as necessary PERSONAL ATTRIBUTES Demonstrated clear and effective professional communication skills, both written and verbal Exceptional interpersonal, organizational, prioritization, and follow-up skills, with a strong commitment to being a team player and meeting the customer's needs KNOWLEDGE / SKILLS Bachelor's degree and/or a minimum of two to six years related work experience Operational knowledge of QSR operations from multi-unit to individual unit Food Safety Certification required PHYSICAL AND MENTAL REQUIREMENTS Ability to stand on feet for prolonged periods of time Ability to reach overhead, squat, and/or kneel occasionally Must be able to lift 25 pounds JOB REQUIREMENTS The Regional Director of Operations position is 75% travel; however, there will be times where travel is more or less depending on the project. Benefits ( Subject to Change ): 401(k) matching, including Roth options 3 Medical insurance plans Dental insurance Vision insurance Employee assistance program Flexible spending account Health savings account Life insurance Short-term disability insurance Long-term disability insurance Paid time off (10 holidays, 3 weeks PTO) Tuition reimbursement Referral program Wellness programs
    $85k-135k yearly est. Auto-Apply 14d ago
  • Senior Operations Supervisor-1st Shift

    Cormetech Inc.

    Operations manager job in Durham, NC

    Who We Are: At the heart of clean air, Cormetech is the global leader in the design, manufacture, and full lifecycle management of technologies that clean the air pollutants and carbon dioxide linked to climate change. The company's reputation is built on three decades of developing and delivering market-leading selective catalytic reduction (SCR) catalysts and CO2 adsorbers, the building blocks of emissions control and CO2 capture systems. If you are looking to make a difference in the world you have found the right place. Join us as we continue to fight climate change. What You Will Be Doing: * Accomplish operations goals with respect to safety, customer delivery, productivity, quality, material and equipment utilization. * Provide directions and ensure that team members are following all processes, procedures, and protocols within specifications. * Administer disciplinary documentation and procedures as necessary. * Manage daily inventory including raw materials to ensure adequate supply for production. * Recognize employees for jobs well done; motivate team. * Assist in recruiting and selecting employees to ensure proper staffing levels. * Presentation of production related metrics in group meetings. * Review production schedules and take necessary action to ensure proper staffing. * Maintain all safety and housekeeping requirements and ISO quality standards. * Timely report and investigate all accidents and incidents. * Maintain all employee time tracking including holidays, unpaid time, absences, and paid time off. * Coordinate the daily activities of the department ensuring maximum efficiency by maximizing utilization of labor, equipment capacity, materials, and plant resources. * Ensure the team is trained by assessing team members training needs and completing required training in a timely manner. * Identify and manage department staffing needs including overtime management. * Establish and maintain strong relationships with other Cormetech departments. * Provide recommendations for OA performance reviews. * Review OA performance and pay for performance certifications. * Assign duties and follow up to ensure completion. * Facilitate shift/department meetings. * Startup equipment and shut down when a safety concern arises that merits the shutdown. * Other duties as assigned. * Special projects as assigned. What You Will Bring: * Bachelor's or Associate degree in Science, Engineering, Business or related field or equivalent experience * 2-3 years of supervisory experience. * Good leadership and managerial capabilities * Excellent organizational skills * Strong mathematical skills * Ability to coach and provide constructive feedback and instructions to others. * Ability to exercise independent judgment in making sound decisions. * Good computer skills in MS Word and Excel * Ability to work efficiently independently and cooperatively on a team. * Strong written and oral communication skills What Skills and Knowledge We Prefer: * Prior leadership experience * Valid driver's license * Manufacturing experience * Forklift experience The Working Conditions: * Mechanical noise * Dusty and dirty work environment due to materials and raw materials * Varying temperatures from warm to cool Requirements The Physical Requirements: * Ability to lift push, pull, and carry 25 pounds frequently. * Ability to lift, push, pull, and carry 50 pounds occasionally. * Standing for extended periods of time * Walking, stooping, bending, crouching, twisting, climbing, and kneeling. Work Schedule * 1st Shift 7:00 a.m. - 3:30 p.m. Monday thru Friday (Extra hours may be required). As a team member at CORMETECH you'll enjoy: Benefits are provided on the first day of hire. These benefits include medical, dental, and vision. CORMETECH also provides several company paid benefits, such as basic life insurance, short-term disability, and long-term disability. We offer a generous PTO package, a company match on our 401(k), and a quarterly bonus plan. Location: Cormetech is in Durham North Carolina, Kings Mountain North Carolina, and Cleveland Tennessee. This position will be based out of our Durham, North Carolina location. This position will be in-person. We look forward to receiving your application and seeing if we are a good fit for each other! Equal Opportunity: Cormetech, Inc. is an Equal Opportunity Employer. The success of Cormetech depends upon attracting, retaining, developing, and promoting the most qualified people regardless of race, color, sex, age, religion, national origin, sexual orientation, gender identity, disability, or veteran's status.
    $51k-92k yearly est. 6d ago
  • Site Operations Manager

    Science 37 4.4company rating

    Operations manager job in Morrisville, NC

    The Site Operations Manager I is a member of the Clinical Operations department accountable for on-time and on-budget delivery of clinical studies using the highest quality standards. The Site Operations Manager I will have a broad therapeutic knowledge leading the multifunctional study management team within a matrix environment. The study management team is collectively responsible for planning, solutioning, recruiting, executing, and close-out of clinical studies, within the scope of the client agreement. In doing so, the Site Operations Manager I will oversee all operational aspects of clinical trials according to and in compliance with corporate and project Standard Operating Procedures (SOPs), Good Clinical Practice (GCP)/International Conference on Harmonisation (ICH) guidelines and other applicable federal (FDA) and state regulations, to achieve established goals within timelines and budget. The Site Operations Manager I is the single point of contact to client study teams working with internal and external stakeholders. This individual is accountable for the delivery of the project objectives on-time and on-budget and is responsible for end-to-end execution of clinical trials to ensure effective and timely internal and external communication of study progress, issues, and plans for resolution. The Site Operations Manager I is also responsible for efficient resourcing and financial management of studies under their supervision. DUTIES AND RESPONSIBILITIES Duties include but are not limited to: Project Guidelines and Communication: Develops a project management plan in conjunction with the appropriate cross-functional teams, outlining planning, execution, and closeout milestones in addition to communication and contingency plans Leads multi-disciplinary Study Management Team End-to-end management of clinical studies to ensure appropriate resourcing and timely and high-quality delivery by all functional areas. Ability to identify and organize resources and services needed to accomplish tasks, sets objectives, plans for contingencies, and manages time effectively. Develops and monitors study metrics to continuously assess study progress Acts as the primary point of contact between Science 37 and sponsor project team, and independently leads internal and external project team meetings Project Analysis and Management Identifies critical project success factors for tracking, analysis and reporting including impact and probability of project risks Monitors and tracks study status, timelines, and budget expenditures; identifies opportunities and recommends implementation plan for efficiency measures Ensures timely data entry, query resolution and prompt resolution of data issues Coordinates assignment of needed resources for study conduct and completion with functional area leaders; ensures appropriate staffing to accomplish project goals within budget Identifies out-of-scope work and reports the scope change process to leadership Assists with the development of a budget/ contract change order as appropriate in conjunction with the Director, Clinical Operations, and the business development teams. Responsible for review of study budget, expense reports and financial records (invoicing/units/expenses) in conjunction with appropriate project team members Ensures that study activities are properly tracked and entered into the company's time tracking/project management/resource planning software tool in a timely manner Ability to analyze data and information to derive conclusions and drive critical decision-making Assists and supports study audit preparations Leadership Accountable for development, oversight and delivery of team training for specific projects Applies expertise in day-to-day Clinical Operations activities, collaborates with internal and external cross-functional team members to develop study documents and manuals, including ICFs, manuals, presentation decks, risk plans, etc. Determines needed project processes and trains study teams; maintains study team knowledge and application of project processes Establishes and communicates team performance expectations and guidelines Manages performance of external service providers as required Provides performance evaluation input for Science 37 project team members and service providers Business Development Understands customer needs and appropriately influences decision-making. QUALIFICATIONS & SKILLS Qualifications Bachelor's degree or equivalent applicable experience required. Advanced degree or equivalent clinical research experience preferred. Minimum of 2+ years of in-depth knowledge of pharmaceutical/biotech-sponsored clinical study management experience or equivalent applicable experience required Medical and scientific knowledge preferred Skills/Competencies Knowledge in study management - Demonstrates ability to successfully manage multiple clinical studies. Proactive problem-solving abilities and follow-through. Knowledge of field organizational strategies - Ability to adapt to a rapidly changing work environment, managing competing priorities. Successful decentralized team management and situational responsive decision-making. Extensive knowledge of clinical research - Understands the drug development process, clinical research industry and the relevant environments in which it operates. Knowledgeable about the critical elements for success in clinical trials, with a history of participation in and contribution to these activities. Ability to review protocols and assess the risks of programs and projects. Team management and collaborative capabilities - Demonstrated experience in building and guiding organizational teams. Commitment to collaboration, within and across departments. Leverages each team member's unique background and perspective to achieve team goals while providing clear direction and accountabilities. Interpersonal Savvy - Understands interpersonal and group dynamics and reacts in an effective and tactful manner. Confidently interacts with key internal and external stakeholders including department heads, senior management, PIs, vendors and consultants. Has a range of interpersonal skills, handles constructive criticism and learns from it, and approaches with the ability to select a best-fit approach. Has a good understanding of other company functions and their inter-relationship to achieve project deliverables. Strong motivational and influence skills - Ability to motivate, influence and guide team members; gains commitments from others Strong communication and presentation skills - Demonstrates strong written and verbal communication skills. Ability to establish and maintain positive Sponsor, study team member and internal Science37 relationships. Ability to conduct effective presentations. Computer skills - Working knowledge of MS Office suite and Google applications. Able to generate business correspondence, create forms and generate reports as required. Willingness to gain expertise in the use of proprietary software. Financial Skills - Manages and tracks multiple study budgets with a good understanding of study financials Practices professionalism and integrity in all actions - Demonstrates commitment to teamwork, cooperation, self-control, and flexibility in all areas of work. Leadership - Communicates and exhibits leadership behavior consistent with the company-wide keystone focus. Ability to have difficult/crucial conversations. Capabilities Ability to travel up to 20%, as needed, for project team meetings, client presentations and other professional meetings/conferences Ability to communicate in English (both verbal and written) Science 37 is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Science 37 values the well-being of its employees and aims to provide team members with everything they need to succeed. Submit your resume to apply! To learn about Science 37's privacy practices including compliance with applicable privacy laws, please click here
    $68k-93k yearly est. Auto-Apply 3d ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Operations manager job in Raleigh, NC

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations
    $100.5k-245k yearly 4d ago
  • General Manager

    The Connor Group 4.8company rating

    Operations manager job in Durham, NC

    This is an in office role that is located in the Durham area, relocation support available. The Connor Group is a nationally recognized leader in operating luxury apartment communities. With over $5 billion in assets, we are known for our high-performance culture, competitive spirit, and recognition programs that reward results like no other organization. Our associates are driven, accountable, and thrive in an environment where excellence is the expectation. Position Overview We are seeking a General Manager to lead and oversee the operations of our luxury apartment communities in Durham, NC. This role is ideal for high-performing leaders outside the real estate industry who have a proven track record of driving sales, leading teams, and delivering measurable business growth. Successful leaders in retail, restaurants, hospitality, and fitness have consistently excelled with us. The General Manager will be responsible for maximizing community performance, developing and motivating top talent, and delivering exceptional experiences to residents-all within a culture that prizes accountability, achievement, and continuous improvement. Key Responsibilities Lead overall operations and performance of assigned luxury apartment communities. Drive revenue growth through effective sales leadership and business development strategies. Coach, train, and develop top-performing associates with a strong focus on career growth and mentorship. Ensure accountability across all aspects of operations, including financial performance, customer satisfaction, and operational standards. Create and sustain a competitive, high-energy environment that motivates associates to consistently exceed expectations. Deliver a world-class living experience for residents by ensuring quality, service, and excellence at every level. Qualifications Proven success as a multi-unit or general manager in industries such as retail, restaurants, hospitality, or fitness. Demonstrated ability to drive sales performance and grow business results. Strong leadership presence with the ability to inspire, coach, and hold others accountable. Highly competitive, goal-oriented, and motivated by results and recognition. Exceptional communication, problem-solving, and decision-making skills. Bachelor's degree preferred but not required. What We Offer Top Tier Benefits for you and your family, starting Day 1. Total compensation: $125,000-$160,000 annually (base + bonus) Equity Ownership opportunities with potential equity exceeding $2 million. An award-winning culture that emphasizes accountability, achievement, and recognition. Career development and advancement opportunities in a high-growth organization. Join Us At The Connor Group, we don't hire from our industry-we hire proven leaders ready to bring their competitive drive and leadership experience to an entirely new arena. If you're seeking a career with unmatched rewards and the opportunity to impact both business results and people's lives, we want to hear from you. Learn more and visit us at careers.connorgroup.com/property-managers
    $125k-160k yearly 4d ago
  • Director of Operations Customer Success

    Prometheus Group 3.9company rating

    Operations manager job in Raleigh, NC

    Job DescriptionSalary: Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations. Role Overview: We are seeking a strategic, systems-minded, and people-focused Director of Operations Customer Success to scale and optimize our global Customer Success (CS) function. This role is ideal for someone who thrives at the intersection of process, technology, and people. You will lead the development of CS infrastructure, tools, and analytics, while also mentoring team members, owning a small portfolio of strategic accounts, and supporting executive-level initiatives that drive customer-centric growth. Key Responsibilities: Operational Strategy & Execution Design and implement scalable CS processes, playbooks, and engagement models. Develop, document, and continuously refine standardized processes and methodologies for Customer Success operations, ensuring consistency and scalability across global teams. Champion the adoption of best practices in customer lifecycle management by implementing structured methodologies for onboarding, engagement, renewal, and expansion. Define and track KPIs, health scores, and success metrics to drive performance. Build Power BI dashboards and reporting frameworks to monitor customer health, risk, and growth opportunities. Support strategic planning and reporting for CS and Executive leadership. Own and optimize the CS tech stack, including Power BI, Salesforce, Asana, Atlassian, High-Spot, Intact/Sage, Team Support, and OpenAir. Drive system integration, automation, and data integrity across platforms. Provide executive-level insights to support decision-making and cross-functional alignment. Qualifications: 710+ years in Customer Success, Revenue Operations, or Business Operations, with at least 3 years in a leadership role. Proven success scaling CS operations in a B2B SaaS or enterprise software environment. Deep experience with CS platforms, CRM (Salesforce), and BI tools (PowerBI). Demonstrated experience in evaluating, selecting, and implementing Customer Success Management (CSM) tools and applications to optimize customer engagement and operational efficiency. Strong understanding of customer lifecycle management, segmentation, and success planning. Excellent project management, communication, and stakeholder engagement skills. Experience in the industrial, manufacturing, or asset-intensive sectors is a plus. Benefits Overview We offer an attractive benefits program to meet the diverse needs of our teammates: Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group HSA & FSA plan options Retirement Savings with Generous Company Match & Immediate Vesting Gym membership to O2 Fitness Casual dress attire Half-Day Fridays Generous Paid Time Off Company Outings, Trips & Activities Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $125k-173k yearly est. 4d ago
  • Assistant Manager

    Carrols Restaurant Group, Inc. 3.9company rating

    Operations manager job in Sanford, NC

    Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top. SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls. We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives. Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more. Essential Job Requirements: Ability to work a 50 hour work week which will include nights, weekends and some holidays. High school diploma or equivalent Basic Computer Skills Valid Driver's License and Personal Transportation Out-going Personality Job Responsibilities: Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible. Inventory Management Bank Deposits Training Performance appraisals Maintain a safe work environment for all employees and guests Other duties as assigned The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you. If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today. Carrols LLC is an Equal Opportunity Employer
    $30k-43k yearly est. 5d ago

Learn more about operations manager jobs

How much does an operations manager earn in Raleigh, NC?

The average operations manager in Raleigh, NC earns between $47,000 and $123,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in Raleigh, NC

$76,000

What are the biggest employers of Operations Managers in Raleigh, NC?

The biggest employers of Operations Managers in Raleigh, NC are:
  1. Walgreens
  2. Amazon
  3. SP Plus
  4. Ulta Beauty
  5. Accenture
  6. Black & Veatch
  7. Concord Hospitality
  8. CVS Health
  9. Coastal Credit Union
  10. All Ways Caring Homecare
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