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  • District Manager - New England & Capital District

    Aldi 4.3company rating

    Operations manager job in South Windsor, CT

    Elevate your leadership, responsibility and results-driven mindset to new heights with ALDI. After 44-weeks of training, District Managers take on the multi-million dollar responsibility of overseeing the operations of up to six stores. As a key member of our leadership team, you'll collaborate closely with store management to deliver exceptional customer service, achieve operational excellence and drive impressive sales growth. With ambitious plans to add 800 new stores by 2028, ALDI will provide you with the professional development and advancement opportunities you've been looking for. Roles within this division cover these areas: Connecticut, Massachusetts, New Hampshire, Rhode Island, Vermont, New York City, Southern & Eastern New York Click here to view our divisional map Position Type: Full-Time Starting Salary $105,000 Signing Bonus: $5,000 Salary Increases: Year 2 $120,000 | Year 3 - $130,000 | Year 4 - $140,000 Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. Assesses, establishes, and implements appropriate store staffing levels with input from direct reports. Works with direct reports to develop and implement action plans that will improve operating results. Ensures adherence to company merchandising plans. Plans and conducts regularly scheduled meetings with direct reports. Assures the training, development, and performance of their team's staff to retain a motivated, professional workforce that achieves their career objectives. Recruits and recommends qualified employees for their team's staff positions. Approves all time-off requests for direct reports. Establishes and communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results; resolves internal or external barriers that prohibit successful goal achievement. Understands the overarching company strategy, as well as communicates and models the core values, of the organization to create a sense of teamwork and membership among employees. Reviews and analyzes the competitive pricing within the district and keeps leadership informed of ALDI's competitive pricing position. Provides product feedback to leadership, including making recommendations regarding new items to carry or those that should be discontinued. Coordinates with direct reports in the recruitment and interviewing of applicants. Confers with direct reports regarding the advancement of store personnel and when considering the discharge or discipline of store personnel. Supports direct reports in conducting store meetings. Consults with leadership on the development of their team's strategy. Advises leadership to source external vendors for applicable services when appropriate. Liaises with regions to ensure timely and efficient communication flow. Consults with the business to effectively design and streamline applicable processes within the organization. Keeps up-to-date on external best practices and relevant changes to their field/area; communicates updates to leadership. Ensures that store personnel comply with the company's customer satisfaction guidelines. Oversees and manages the appropriate resolution of operational customer concerns by store management. Ensures that store management monitors store conditions, equipment, and employee performance to maintain a safe environment for employees, customers, and vendors. Oversees and manages stores' compliance with established policies and procedures within the district, as well as applicable federal, state, and local regulations. Oversees and manages the achievement of store payroll budgets and total loss results; ensures that results achieved are within district budget. Review and analyzes store personnel's adherence to inventory procedures, product handling guidelines, and cash control policies and procedures to minimize losses. Conducts store inventory counts and cash audits according to guidelines. Manages their team by driving projects and tasks to completion through effective prioritization, work planning, resource allocation, and cross-functional collaboration. Identifies cost-saving opportunities and potential process improvements. Serves as the primary link between their team's staff and leadership to assure understanding of company goals, objectives, and opportunities for improvement. Other duties as assigned. Education and Experience: * Bachelor's Degree in Business or related field. Job Qualifications: Knowledge/Skills/Abilities Develops rapport, trust, and open communication that enhances the growth and job performance of direct reports. Works cooperatively and collaboratively within a group. Ability to facilitate group involvement when conducting meetings. Develops and maintains positive relationships with internal and external parties. Negotiation skills. Conflict management skills. Ability to interpret and apply company policies and procedures. Knowledge of the products and services of the company. Problem-solving skills. Excellent verbal and written communication skills. Prepares written materials to meet purpose and audience. Ability to stay organized and multi-task in a professional and efficient manner. Gives attention to detail and follow instructions. Establishes goals and works toward achievement. Knowledge of human resource management and the ability to manage store personnel relating to recruitment, selection, training, development, motivation, retention, and separation. Travel: Daily. Local. Company Car.
    $105k yearly 5d ago
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  • Supply Chain and Operations Consulting- Senior Manager- SAP Extended Warehouse Management

    Accenture 4.7company rating

    Operations manager job in Hartford, CT

    We Are: The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries. You Are: A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions. The Work: * Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions. * Develop and oversee functional designs and manage hand-offs with technical development teams. * Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live. * Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains. * Act as the primary SAP Supply Chain capability contact and support project governance. * Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise. * Contribute to business development, proposal submissions, and client presentations. * Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Here's What You Need: * Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles. * Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree. Bonus Points If: * You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries. * You are known in the market by partners, customers, and SAP as a thought leader in supply chain. * You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers. * You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management. * You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $132,500 to $338,300 Cleveland $122,700 to $270,600 Colorado $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York/New Jersey $122,700 to $338,300 Washington $141,100 to $311,200 #LI-NA-FY25 Locations
    $141.1k-311.2k yearly 2d ago
  • Investment Operations Director

    Massmutual 4.3company rating

    Operations manager job in Springfield, MA

    The Opportunity We have an opportunity within our Inforce Account Maintenance team for a Investment Operations Director.As an Investment Operations Director you will overseea team of Investment Specialists, Consultants, Principals andbe part of a highly structured, fast paced team-oriented environment focused on providing quality service and maintaining compliance standards. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness. The Team The team is comprised of 20+ team members with a background in Wealth Management. Their roles vary from leads who support the director in driving the team, principal roles which are licensed individuals responsible for more complex functions and analysts (“processors)” who support the processing of daily end client transactions and interaction with our external partners such as National Financial Services.The team has direct interaction with our advisors, their support staff, compliance, legal and other operational partners. They are high functioning, collaborative and are motivated to do what is best and right for the firm, our advisors, their clients as well as for each other. The team dynamic is unique in that we have members who have grown in role as the broker dealer has grown as well as members who bring an outside perspective or are fairly new to the financial services industry. The Impact The Account Maintenance Director is expected to have a strong business acumen in the securities and wealth management space to ensure the team is prepared and educated to support strategic initiatives such as the rollout of new product offerings. The Director and by extension the team is accountable for ensuring processing service levels are consistently maintained. The ideal candidate for this role must demonstrate daily agility and ability to learn, adapt, implement continuous improvement in support of changing regulatory and competitive landscapes. Communication and leading others are key in this role. Collaborating with the team to communicate and establish clear goals, provide feedback, developmental opportunities and do so in a manner that is inclusive. Support strategic vision and growth trajectory of the broker dealer by providing transparent communication, working with the team to ensure readiness, identifying opportunities to improve ease of doing business. The Minimum Qualifications High School Diploma Series 7 and Series 24 licenses required at time of application 5+ years Financial Services / Investments experience 1+ year leadership or 1:1 coaching/mentoring experience The Ideal Qualifications 5+ Years Experience with customer service in the financial services field required Strong analytical/Problem solving skills Strong written, verbal, and interpersonal communication skills Listening skills Organization navigation skills Time Management (multi-tasking SME in multiple functions and proficient in most functions What to Expect as Part of MassMutual and the Team Regular meetings with the MMLIS In-Force Operations Team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran, and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits #LI-DK1 MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. #J-18808-Ljbffr
    $105k-142k yearly est. 2d ago
  • Vice President Operations - Commercial Roofing

    Roofing Talent America (RTA

    Operations manager job in New Haven, CT

    VP of Operations - Commercial Roofing New Haven, CT $140k - $180k Grab your career with both hands and make your dreams reality What's in it for you? Bonus Equity scheme Company Truck or Vehicle Allowance Credit card 401k Health Insurance Company Phone and Computer Company Story Over 10 years, this contractor has gone from $0 and 4 staff to now generating $50m in annual sales with 80+ employees, and have opened offices in Miami, FL and Santa Monica, CA. Their vision is to create a culture of outstanding careers for their employees and world class service for their customers. They have partnered with Private Equity and have a very ambitious 5-year plan to expand across the county and become a Top 5 Roofing Contractor. Their expansion plans are to grow 20-30% YoY. They work on nationwide contracts with private clients and fortune 500 companies, such as Walmart and Sams Club, on projects ranging in value from $50k - $11m. What they do Their work is split between 70% re-roofing, 20% new construction, and 10% service and they have experience installing every type of commercial roof system; hot or cold, TPO, PVC, BUR, and also metal wall panels and facades. What you will be doing Report to and work closely with the President of the company Oversee daily operations of the entire company across the US including: overseeing project management, scheduling, team building, resource allocation and procurement Implement product management systems Manage and monitor finances including; profitability, optimize schedule and labor, procurement, budget development Manage progress in the field Ensure safety and quality standards are met both in the field and office Track operational performance, set KPI's, support training and development and work with recruitment to attract top talent What you'll need 5+ years of operational leadership within commercial roofing Ability to service enterprise level accounts Experience leading multiple operational teams across office and field Project management and CRM software experience Able to be onsite in Connecticut and able to travel occasionally to other sites Don't hesitate and APPLY NOW. Don't have a resume, no problem! Just contact me directly: ******************************* Not quite right for you but know someone that would be an excellent fit? Refer a friend and if they are successfully placed, we pay you $1000!
    $140k-180k yearly 2d ago
  • Operating Director

    Cornerstone Caregiving

    Operations manager job in Waterbury, CT

    Role: Operating Director We are looking for someone who: ● Wants to leave behind the typical structured, 8-5 desk job ● Is willing to bet on themselves and be financially rewarded for it ● Enjoys problem solving within a fast-paced environment ● Wants an autonomous position with support as needed ● Has grit, resilience, and loves a challenge Company Overview: Cornerstone Caregiving is the largest privately owned in-home care company, growing to over 300 offices across 42 states in under 5 years. With a focus on giving our seniors the option to age in place, we are expanding our presence across the country and are seeking out an elite leader to spearhead the growth of this branch. Responsibilities: As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support. Business Development: Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider. Referral building: Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.). Staffing and Scheduling: Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners. In-home Assessments: Build strong client relationships, conduct intakes, and ensure client satisfaction. Financial Management: Oversee office budget that is reflected in profit and loss statements. Cultivating Culture: Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, setting the tone of your team morale. Preferred Qualifications: ● A proven leader with previous experience managing a team ● Success with meeting sales and business development goals ● Ability to work autonomously in a fast-paced environment ● Entrepreneurial mindset ● Experience with direct recruitment, hiring and oversight of staff ● Strong interpersonal and communication skills Benefits: ● Base salary with 20% quarterly cash profit share ● Paid health, dental, and vision insurance ● Company provided car with paid gas ● Cell phone stipend ● Unlimited PTO with corporate approval ● Initial and ongoing training and professional development opportunities ● We are the best...
    $96k-161k yearly est. 4d ago
  • Plant Operations Manager

    Dizario Search

    Operations manager job in Waterbury, CT

    Operations Manager | Manufacturing | Near Waterbury, CT A publicly traded manufacturing company near Waterbury, Connecticut is seeking an experienced Operations Manager to lead plant operations, drive continuous improvement, and support a strong culture of safety, performance, and employee engagement. This is a high-impact leadership role with broad responsibility across manufacturing, inventory, people development, and facility management. Role Overview The Operations Manager has overall responsibility for manufacturing operations and the physical facility. This includes strategic planning and execution related to product quality, cost control, safety, and employee relations. The role works closely with cross-functional leaders to ensure operational excellence and long-term business success. Key Responsibilities Lead plant turnaround initiatives and manage operations through change and ambiguity Develop and lead manufacturing teams to deliver high-quality products at the lowest possible cost while maintaining a safe work environment Coach, develop, and mentor supervisors and team leaders to align with company goals Drive the Lean Manufacturing journey, focusing on daily improvement, employee engagement, capacity, visual management, and advanced manufacturing techniques Oversee inventory control, including raw materials, supplies, and finished goods Manage plant scheduling, recruiting, training, performance management, and employee relations Collaborate with cross-functional teams to achieve site and company objectives Monitor financial performance, root cause analysis, supplier performance, and process improvement Ensure compliance with environmental permits and good manufacturing practices Oversee buildings and grounds to maintain a professional, compliant facility Qualifications & Experience 5-7 years of supervisory or management experience, with at least 4 years in manufacturing Core manufacturing background with strong operational leadership experience Experience leading plant turnarounds and managing change Working knowledge of Lean Manufacturing principles ERP experience required; SAP experience preferred Strong safety mindset and experience supporting safe manufacturing environments Experience with inventory management (raw materials and supplies) Strong understanding of mechanical systems General business and financial acumen Background in maintenance and project execution preferred (engineering, trade experience, or time as a maintenance supervisor/planner/manager a plus) Bachelor's degree in engineering, business administration, or related field preferred ISO 9001 / ISO 14001 experience a plus Benefits & Perks Medical, Dental, and Vision insurance Life and AD&D insurance Short- and long-term disability, paid leave programs 401(k) with company match Employee Stock Purchase Plan PTO including sick time, vacation, and 11 paid holidays Tuition reimbursement and college scholarships for dependents Flexible spending and health savings accounts Employee Assistance Program and healthcare concierge services
    $80k-127k yearly est. 2d ago
  • Regional Operations Manager (CT/NJ) - Dental Services

    Optify Search 3.7company rating

    Operations manager job in New Haven, CT

    Job Title: Regional Operations Manager Department: Operations Optify Search is partnered with a high-growth DSO in the search for an experienced and results-driven Regional Operations Manager to oversee the performance, growth, and operational excellence of dental practices across a defined region. This role is responsible for leading regional teams, driving operational efficiency, and supporting practice-level leadership to deliver outstanding patient care and business results. The position reports directly to the Director and VP of Operations. Key Responsibilities: - Oversee the day-to-day operations across a portfolio of dental practices within the New England region - Partner with practice managers and clinical teams to drive performance, patient satisfaction, and compliance - Analyze financial and operational data to identify opportunities for improvement - Implement best practices to enhance efficiency, patient experience, and team engagement - Support the integration of newly acquired practices, ensuring smooth transitions - Collaborate with internal teams including HR, marketing, compliance, and clinical operations - Provide coaching and leadership to regional teams, ensuring alignment with company goals - Ensure compliance with regulatory standards and internal policies Qualifications: - Bachelor's degree in Business, Healthcare Administration, or a related field; MBA or MHA preferred - 5-8 years of multi-site operations management experience, ideally in dental or healthcare services - Strong leadership and team management skills - Excellent analytical, communication, and problem-solving abilities - Willingness to travel regularly within the assigned region
    $65k-94k yearly est. 4d ago
  • Assistant Store Manager

    Staples, Inc. 4.4company rating

    Operations manager job in New Milford, CT

    Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately. Get great perks. Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer Develop team to deliver results through coaching, training, and role playing Attain sales and services goals, profit margin and execution of store operations Establish business cadence for sales readiness Provide direction daily for merchandising opportunities within the store Assist with delegating operational tasks in partnership with the GM Shared responsibility for total store operations and cost control as well as acting as the Floor Leader Champion company initiatives, being adaptable and flexible to change and responsibilities Essential skills and experience: 2+ years managing a sales team in a retail or services industry Experience managing and coaching a team in a customer-centric, solutions-based environment Must be able to engage and speak to customers and understand their needs Strong communication, organization, planning and adaptive to changing business priorities Review results against business goals and strategies and deliver plans for growth and improvement Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to work cooperatively in a high paced and sometimes stressful environment Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously Preferred skills and experience: Experience using financial metrics to track sales progress to drive profitable sales and margins Ability to network and engage with the community Staples does not sponsor applicants for work visas for this position. #LI-DW1 At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
    $44k-51k yearly est. Auto-Apply 1d ago
  • General Manager

    Ferretti Search

    Operations manager job in Springfield, MA

    Ferretti Search is delighted to partner with a growing distribution organization to locate their next General Manager. Compensation: $110,000-$130,000 base + up to 40% bonus (paid quarterly) Schedule: Full-time, 100% in-office What's in it for you? Build-from-the-ground-up opportunity: Lead a newly opening distribution center that is expected to be the first of multiple future locations. P&L ownership: Full responsibility for top-line performance through full P&L management in a highly revenue-driven environment. Strong earning potential: Competitive base salary with a structured, performance-based bonus tied directly to results. What will your day look like? General Management & P&L Leadership: Own all aspects of the business including revenue, margin, inventory, and operating performance for a ~$25M P&L. Sales & Commercial Partnership: Work closely with the sales organization (dotted-line relationship) on pricing, market evaluation, product mix, and stocking strategy. Distribution Operations: Oversee a ~30,000 sq. ft. facility with yard space, managing inventory levels of $1.5-$2M and 200-600 SKUs. Team Leadership: Lead ~18 employees through a distribution manager; drivers and warehouse staff report through that structure. Market Immersion: Spend time in the field early on to deeply understand products, customers, and the New England territory. Operational Excellence: Ensure safety, efficiency, and effective day-to-day execution without overengineering lean or CI initiatives. Systems & Reporting: Utilize ERP systems and confidently interpret financials to drive decision-making. Who are you? Commercially Minded Leader: Strong background bridging sales and operations, with hands-on experience in distribution environments. Distribution Experience: Prior experience managing or operating a distribution center; building materials experience preferred. P&L Fluent: Comfortable reading, understanding, and driving performance through the P&L. Hands-On & Energetic: Thrives in an on-site, roll-up-your-sleeves environment and enjoys building something new. People Leader: Proven ability to lead hourly teams with a strong focus on safety and accountability. Application & Contact Information If this role isn't a perfect match for you - that's OK! We're recruiting leaders across operations, sales, and distribution. Contact Chris Machon at ************************** to inquire about additional opportunities in the Northeast.
    $110k-130k yearly 21h ago
  • Assistant General Manager

    Brownson Country Club 4.0company rating

    Operations manager job in Shelton, CT

    HARRY B BROWNSON COUNTRY CLUB INC, located at 15 Soundview Avenue in Huntington, Connecticut, is a distinguished country club serving the community in Shelton, CT. Known for its excellent amenities and vibrant member-focused culture, the club is committed to providing exceptional experiences for its members, offering a range of recreational, dining, and social opportunities. With a tradition of excellence, it continually strives to enhance services and deliver value to its members and guests. Role Description This is a full-time, on-site role based in Shelton, CT for an Assistant General Manager. The Assistant General Manager will support the General Manager in overseeing daily operations, maintaining quality standards, and ensuring exceptional experiences for members and guests. Responsibilities will include supervising staff, managing events, overseeing financial processes, maintaining facilities, driving member satisfaction, and supporting administrative tasks. The ideal candidate will uphold the club's high standards of service and help foster a welcoming and professional environment. Qualifications Excellent leadership, team management, and interpersonal communication skills. Experience in hospitality management, event coordination, and delivering high-quality service experiences. Proficiency in financial planning, budget management, and operational oversight. Problem-solving skills, organizational abilities, and attention to detail for managing day-to-day operations efficiently. Previous experience within a country club, hospitality, or service-focused setting is preferred. Ability to work effectively in a fast-paced, guest-oriented environment. Bachelor's degree in Hospitality Management, Business Administration, or equivalent experience is a plus.
    $58k-90k yearly est. 4d ago
  • Director, Field Strategy & Operations (Everest)

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Operations manager job in Hartford, CT

    **About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $194.2k yearly 60d+ ago
  • Customer Operations System Manager

    Hhaexchange

    Operations manager job in Washington, NY

    HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. As our Customer Operations Systems Manager, you will own the end-to-end configuration, optimization, and ongoing management of Gainsight CS, Gainsight PX, and Pendo. You will be the expert for these tools and collaborate cross-functionally with Customer Success, Customer Experience, Product, Marketing, RevOps, and IT to translate customer and digital engagement strategies into actionable workflows, dashboards, and automated programs. In this role, you will ensure these systems are fully leveraged to support team objectives and drive efficiency, while continuously identifying opportunities to improve adoption and integration across the customer operations ecosystem. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Essential Job Duties Platform Configuration & Administration (CS + PX + Pendo) Configure and maintain Gainsight CS: dashboards, reports, health scoring, CTAs, playbooks, and end-to-end workflows. Administer Gainsight PX and/or Pendo: set up user tracking, page tagging, event segmentation, digital engagements (in-app messages, walkthroughs), build analytics framework, standardize tagging and guides and establish governance for scalable management. Implement system integrations (e.g., Salesforce, marketing automation, BI tools) to ensure clean, real-time data flows and automation. Strategy, Metrics & Insights Partner with Customer Success, Customer Experience, Product, and Marketing teams to define and translate business outcomes into system requirements, user journeys, and automations. Develop, maintain, and monitor customer health scorecards, adoption metrics, product engagement funnels, NPS or NRR indicators, and dashboards. Process Ownership & Automation Design business workflows and automation rules: triage triggers, CTAs, and playbooks to drive proactive customer engagement and product adoption. Support digital engagement programs for end-users at scale (e.g., in-app messaging, training nudges, onboarding guides). User Enablement & Support Provide training, documentation, and best-practice guidance to internal users (CSMs, Customer Communications, Product Managers, Growth, Marketing) to ensure successful adoption. Serve as the daily system support contact: field questions, customize workflows, set permissions, and troubleshoot issues. Performance Monitoring & Continuous Improvement Monitor system health, data integrity, and usage metrics; recommend platform improvements and adopt new features. Maintain deep expertise in Gainsight and Pendo, staying current with product updates and industry trends. Other Job Duties Other duties as assigned by supervisor or HHAeXchange leader. Travel Requirements Travel up to 10%, including overnight travel Required Education, Experience, Certifications and Skills Bachelor's degree or equivalent experience in customer success, marketing, operations, or related fields. Hands-on experience administering Gainsight CS and Gainsight PX and/or Pendo in a SaaS environment. Strong analytical skills; ability to build reports, dashboards, and automated workflows. Familiarity with CRM systems (Salesforce preferred) and data integration best practices. Excellent communication, project management, and stakeholder collaboration skills. Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role. Preferred: Gainsight Administrator Certification or Associate Admin level. Experience with marketing automation platforms, BI tools (e.g., Power BI, Tableau), SQL, HTML/CSS for in-app messaging. Experience designing and maintaining cross-platform integrations (e.g., HubSpot ↔ Salesforce, Gainsight ↔ BI tools) Experience providing enablement or training to internal teams on platforms Background in B2B SaaS, customer success operations, or digital customer experience. The base salary range for this US-based, full-time, and exempt position is $110,000-$125,000, not including variable compensation. An employee's exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values. This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs. HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $110k-125k yearly Auto-Apply 5d ago
  • Director, Electronics Operations

    Ensign-Bickford Industries 4.1company rating

    Operations manager job in Simsbury, CT

    This opportunity is located within our Ensign-Bickford Aerospace & Defense Company business, a global leader of mission-critical hardware and systems solutions including precision energetics systems and innovative explosive solutions.Click here to learn more. Job Description Location: Simsbury, CT Reports to: VP of Operations Industry: Aerospace & Defense Experience Level: Director (15+ years) Empower People. Drive Culture. Lead Growth. At Ensign-Bickford Aerospace & Defense (EBAD), we've been innovating for nearly 200 years, delivering mission-critical technologies that protect lives and advance exploration. As we prepare to double in size over the next 3-5 years, we're investing in our people and culture to support this transformation. We're seeking a dynamic Director of Electronics Operations who will be responsible for leveraging the Ensign Bickford Operating System (EBOS) to develop the infrastructure, talent and processes needed to support a growing electronics business. The Opportunity: EBAD's electronics business provides critical systems that are vital to our national defense and the exploration of space. This business has experienced unprecedented growth in support of our customer's missions and is seeking an accomplished individual to fill the position of Director of Electronics Operations. This position will be charged with leading the SQDC targets through embedded lean principles and continuous improvements into daily operations. This is an exciting opportunity for a senior electronics operations leader to make an immediate impact by providing leadership to our electronics operations team, driving accountability through visual management, and own the execution of our new facility launch and collaborations across engineering, supply chain, and quality to solve problems at the business level to drive alignment. Core Competencies for Success: Lean & Continuous Improvement Expertise: Demonstrates success leading Kaizen events that deliver measurable improvements in safety, quality, delivery, and cost. Builds team capability in structured problem-solving and fosters a culture of continuous improvement. Inspirational Leadership & Talent Development: Embodies the core value: Our People Matter. Proven Ability to engage, coach, and empower. Culture & Engagement: Champion a culture of integrity, collaboration, and continuous improvement. Drive initiatives that enhance employee experience and engagement. Organizational Effectiveness: Support organizational design, change management, and workforce planning to enable agility and scalability. Strategic Business Alignment: Strong project management skills with the ability to plan, execute, and deliver complex initiatives on time and within budget. Proven track record in factory readiness and production launch. Technical & Industry Expertise: Brings extensive experience high-mix, low-volume electronics manufacturing environments. Understands the unique demands of aerospace and defense product lifecycles. The Candidate We Are Looking For: BS/MS in an engineering discipline (electronics is preferred) Minimum 10 years of experience in high-mix, low-volume operations and manufacturing environment Experience in managing, training, mentoring and coaching leaders Experience in aerospace, defense, manufacturing, or technology industries preferred Proven ability to lead through change and influence cross-functional teams Greenfield Ramp-Up expertise Excellent communication, problem-solving, and relationship-building skills Passion for people, innovation, and continuous improvement A Defining Leadership Opportunity: Legacy: Join a privately held, 188-year-old business that takes a long-term approach, free from the short-term pressures of quarterly-driven reporting. Impact: Own and execute on critical initiatives for a fast-growing company with a bold vision for the future. Partnership: Work directly with the BU President, senior leadership, and enterprise HR leaders in a highly influential role at the intersection of people and business strategy. Culture of Excellence: Help shape a culture that values people, integrity, and mission-driven excellence, driven by a Kaizen mindset and a commitment to quality and continuous improvement. Ready to Make a Difference? If you're an Operations leader ready to help shape the future of a respected aerospace and defense organization, we invite you to explore this opportunity and grow with us. Compensation and Rewards We recognize that world-class leaders deliver world-class impact, and we reward accordingly. This role offers a competitive executive package that includes: Base Salary: $175k - $225k plus annual bonus Executive Relocation: Comprehensive support for a seamless transition Additional Enhancements: Potential sign-on incentives and tailored rewards based on experience We offer a competitive compensation package aligned with skills & experience, with flexibility to reward top talent and extraordinary qualifications. Ensign-Bickford Aerospace & Defense Company is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status.
    $175k-225k yearly Auto-Apply 60d+ ago
  • Director of Operations

    The Talent Shop

    Operations manager job in Glastonbury, CT

    About the Role The Talent Shop is seeking a results-driven Director of Operations to lead a growing hospitality group known for its scratch-made burgers, craft beer programs, and curated bourbon selections. The ideal candidate has a passion for the guest experience, strong operational expertise, and a proven track record in multi-unit leadership. Key Responsibilities Oversee daily operations across multiple locations, ensuring consistency in food, beverage, and service standards Partner with culinary and beverage teams to maintain excellence in menu execution, with a focus on burgers, beer, and bourbon programs Develop and manage budgets, financial reporting, and P&L analysis to maximize performance Lead and mentor managers and staff, fostering a culture of hospitality, accountability, and growth Drive operational strategies to improve efficiency, guest satisfaction, and profitability Ensure compliance with all health, safety, and brand standards Collaborate with ownership on long-term growth, expansion, and brand development Qualifications 5+ years of operations leadership experience in full-service restaurants or hospitality groups Strong background in managing high-volume, concept-driven restaurants (burgers, casual dining, or beverage-focused concepts a plus) Proven success in financial management and cost control Excellent leadership, communication, and team-building skills Ability to thrive in a fast-paced, entrepreneurial environment Strategic thinker with hands-on management style
    $96k-161k yearly est. 16d ago
  • Director of Operations

    Airshare

    Operations manager job in Shelton, CT

    Accomplished and FAA-compliant Director of Operations with extensive leadership experience in managing and overseeing all facets of flight operations under FAR Part 135 and FAR Part 91. Proven expertise in developing and enforcing operational policies, maintaining regulatory compliance, and ensuring safe, efficient, and cost-effective flight operations. Skilled in coordinating with the FAA, managing flight crews, and implementing Safety Management Systems (SMS) in alignment with industry best practices. Demonstrates in-depth knowledge of aircraft scheduling, crew training, maintenance coordination, and operational control. A strategic leader committed to optimizing performance, upholding the highest safety standards, and supporting company growth through operational excellence. Interfaces effectively with the Chief Pilot, Director of Maintenance, and executive leadership to meet both regulatory and business objectives. ESSENTIAL DUTIES Operational and regulatory compliance * Develop, update, and maintain the company's General Operations Manual (GOM), Operations Specifications (Ops Specs), and other critical documents. * Act as the primary point of contact with the FAA for all operational matters and ensure compliance with all applicable FARs. * Oversee the company's Safety Management System (SMS), coordinating with other departments to identify and mitigate safety risks. * Continually monitors company policies and procedures to ensure the highest degree of safety compliance is maintained Flight operations management * Ensure all flight operations are conducted safely and efficiently. * Supervise the Chief Pilot and ensure all pilot responsibilities are met. * Oversee pilot training programs, records, and crew scheduling to ensure compliance with duty and rest requirements. * Ensure all flight crews are properly qualified and informed about operational procedures. Coordination and administration * Collaborate with the Director of Maintenance to coordinate flight operations and maintenance activities. * Coordinate with other departments to develop and implement operational budgets. * Manage and maintain operational records and documentation to meet FAA standards. * Oversee the management of operational assets, including aircraft and equipment. * Prevent and correct operational problems and ensure no future repeats of problems. Identify, evaluate and implement mandates from external sources, such as original equipment manufacturers, regulatory agencies, etc., in the organization's planning and decision-making processes. This will include SAFO's and INFOs as appropriate. * Ensure rapid and complete implementation of new programs and regulations.
    $96k-161k yearly est. 35d ago
  • District Director of Operations

    Brookdale 4.0company rating

    Operations manager job in West Hartford, CT

    Brookdale is hiring a District Director of Operations to support in the operations of 10 assisted living, memory care, and independent living communities across CT, MA, and NH. This individual must be willing to travel and live within the district they support. Prior Leadership and Operations experience in the Senior Living Industry required. Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience Bachelor's Degree in Healthcare, Gerontology, Business or other related field required. Minimum of seven to ten years experience in Operations, Marketing, Financial Planning and Human Resources Management in a management role; or equivalent combination of education and experience. Certifications, Licenses, and Other Special Requirements Frequent car travel requires the incumbent to possess and maintain a valid driver's license. Ability to work some evenings/weekends and travel frequently by air or car. Management/Decision Making Makes analytical decisions and is accountable for all actions made by a department or group. Uses a high degree of analytical ability using sound judgment acquired through significant experience to solve complex and varied problems that could result in substantial loss of reputation. Knowledge and Skills Has significant knowledge of an advanced discipline with a working knowledge of related fields. Has significant knowledge of the organization, work environment and process. Has knowledge to direct multiple functions and /or departments with full responsibility for operational results. High degree of accuracy in all assignments, ability to work independently and manage time effectively. Must understand the older adult market. High degree of initiative and creativity, good judgment, excellent oral and written communication skills and the ability to motivate. Ability to operate personal computers and related software. Physical Demands and Working Conditions Standing Walking Sitting Use hands and fingers to handle or feel Reach with hands and arms Stoop, kneel, crouch crawl Talk or hear Ability to lift: up to 25 pounds Vision Requires interaction with co-workers, residents or vendors Occasional weekend, evening or night work if needed to ensure shift coverage On-Call on an as needed basis Requires Travel: Frequently Brookdale is an equal opportunity employer and a drug-free workplace. Responsible for developing and providing short-term tactical direction and oversight. Develops short-term improvements impacting an area. Directs the overall operations of an assigned group of communities within a geographic region. Oversees a revenue of $20-60 Million. Develops long-range objectives and strategies for each community within the region. Develops annual operating budget, including census, payroll, staffing and capital forecasts. Monitors and assesses compliance with financial forecasts, productivity and goal achievement. Determines areas needing cost reduction and program improvement and implements changes as needed through the Executive Directors at each community. Implements company-wide programs at communities in the areas of dining, asset management, finance, human resources, and other operational areas. Enhances appropriate communication between the communities and the divisional/corporate offices. Works with community management to implement sales and marketing activities and strategies to maximize occupancy. Assures that resident services reflect the highest quality in conformance with federal and state law and company standards. Enhances the quality of resident care by working with the functional team members in nursing, life enrichment, dining services, housekeeping and maintenance as needed. Evaluates, monitors, and enhances public relations efforts at each community. Assists all regional offices with preparation for state survey and licensing. Assures that all regional communities conform to qualitative and quantitative operating standards. Directly supervises and evaluates performance of Executive Directors within region. Updates, trains, and coaches staff as necessary to maintain high standards of quality care, financial accountability and business growth. Influences change in a positive manner within the assisted living industry through involvement with trade associations, regulatory agencies, and state executive and legislative officials. Partners with regional and community operations teams to oversee the overall health and safety program and practices for the region and maintain a safe environment for the residents, associates and families. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
    $116k-230k yearly est. Auto-Apply 4d ago
  • Regional Director of Operations - Full Service Restaurant

    Leap Brands

    Operations manager job in Hartford, CT

    Regional Director of Operations Industry: Full-Service Dining A well-established, nationally recognized restaurant group is seeking an experienced, results-driven Director of Operations to oversee a group of high-volume, full-service restaurants. This role is responsible for operational excellence, financial performance, and team development across multiple locations. We're looking for a proven multi-unit leader who thrives in a full-service dining environment with bar operations, has a strong track record of delivering results, and is passionate about creating exceptional guest experiences. Key Responsibilities Lead 8-10 restaurants within the assigned territory, ensuring operational, service, and brand standards are met Recruit, develop, and mentor General Managers to deliver strong performance and leadership bench strength Drive operational and financial results through effective P&L management, including food cost, labor, and controllable expenses Partner with cross-functional teams to implement initiatives that enhance guest satisfaction and team engagement Why This Role? This is a high-impact opportunity with a respected, growing brand where you'll have the ability to shape regional performance, build a strong leadership bench, and influence guest experience at a multi-state level. Qualifications 4+ years of multi-unit leadership in full-service casual or fine dining Proven ability to lead and develop teams across multiple high-volume locations Strong financial acumen with a history of achieving operational targets Experience managing bar programs and alcohol compliance Strong preference for backgrounds from brands such as Texas Roadhouse, Outback Steakhouse, LongHorn, Chili's, BJ's Brewhouse, Yard House, Buffalo Wild Wings, or similar Ensure compliance with health, safety, and alcohol service regulations Execute strategic initiatives, operational improvements, and guest experience enhancements Actively visit restaurants on a regular basis to provide coaching, support, and performance feedback
    $94k-147k yearly est. Auto-Apply 60d+ ago
  • Director of Total Rewards & People Operations

    Aspire Employment Opportunities

    Operations manager job in Hamden, CT

    At Aspire Living & Learning, we don't just talk about making an impact, we live it. For more than 40 years, we've supported neurodiverse children and adults across New England and Maryland as they discover their passions, unlock their potential, and live more independently in their communities. Our person-centered services evolve with people's needs, from education and behavioral health to residential and community-based supports. We empower people to live lives shaped by their own interests, choices, and strengths. Join our collaborative, mission-driven team and bring your skills to work that makes a real difference every day. The Director of Total Rewards & People Operations is Aspire's senior-most leader responsible for designing and advancing a competitive, equitable, and financially sustainable compensation strategy. This role leads organization-wide work on salary structures, pay equity, market benchmarking, incentive and recognition programs, and total rewards planning. In addition, the Director oversees HRIS, benefits, and compliance functions to ensure operational excellence across Aspire's people systems. Working in close partnership with the Chief People & Culture Officer, this leader ensures Aspire's compensation philosophy is implemented consistently, transparently, and in support of employee attraction, retention, and engagement. Key Responsibilities Compensation Leadership Serve as Aspire's subject-matter expert on compensation, advising the CPCO and executive team on pay strategy, market trends, and financial impact. Lead the creation, implementation, and ongoing refinement of Aspire's compensation framework, including salary structures, career frameworks, job architecture, variable pay, and recognition programs. Conduct annual and mid-year compensation reviews, ensuring competitive positioning, internal equity, and budget alignment. Oversee pay equity audits and lead corrective action planning. Partner with Finance to model costs, forecast future needs, and support long-range workforce planning. Develop manager-friendly tools, guides, and training to improve compensation literacy across the organization. Total Rewards Strategy Develop and implement Aspire's total rewards philosophy in alignment with the organization's mission, values, and talent strategy. Lead the design and administration of compensation programs, including salary structures, pay equity analysis, benchmarking, and market adjustments. Partner with the Chief People & Culture Officer and Finance to analyze pay trends, affordability, and budget impact. Evaluate benefits offerings for cost-effectiveness, competitiveness, and alignment with Aspire's culture and workforce needs. Oversee the development of clear, employee-centered communications about Aspire's total rewards programs. Benefits, Leave, and Compliance Oversee the administration of employee benefits and leave programs, ensuring accuracy, compliance, and exceptional service delivery. Manage relationships with brokers, vendors, and consultants; lead annual renewal and open enrollment processes. Ensure compliance with all state and federal laws and regulations related to benefits, leaves, ACA, COBRA, and related filings. Partner with the Benefits Committee to review plan performance, utilization trends, and cost-saving opportunities. HRIS & People Data Lead the administration and optimization of Aspire's HRIS (UKG) to ensure data accuracy, efficiency, and strong user experience. Oversee system configurations, workflows, reporting, and upgrades. Ensure HR data integrity and provide analytics to support strategic workforce planning, DEIB insights, and leadership reporting. Collaborate with IT and Enabling Technology to advance automation and self-service functionality. Operational Excellence & Leadership Manage the People Operations team, including HRIS, benefits, and compliance staff, fostering growth, accountability, and cross-team collaboration. Drive process improvement initiatives that streamline HR operations, enhance employee experience, and reduce administrative burden. Partner with legal, finance, and payroll to ensure compliance, consistency, and accuracy in people-related data and policies. Prepare and manage budgets, reports, and dashboards for People & Culture operations. Serve as a trusted advisor to the Chief People & Culture Officer on data-driven decision-making related to pay, benefits, and workforce trends. Qualifications Bachelor's degree in Human Resources, Business Administration, or related field required; advanced degree or HR certification preferred. 7+ years of progressive HR experience with at least 3 years in a leadership role. Demonstrated experience managing HR operations, benefits, and HRIS, with growing expertise in compensation or total rewards. Strong analytical and quantitative skills; ability to interpret and communicate complex data clearly. Proven experience managing vendor relationships and leading cross-functional projects. Proficiency in UKG or other major HRIS systems. Deep knowledge of applicable state and federal employment and benefits laws. Excellent interpersonal, communication, and leadership skills. Strategic thinker who can balance operational precision with long-term vision. Must have satisfactory background checks. Aspire Living & Learning's Internal Mobility Policy ensures an equitable and efficient internal mobility system that aligns with the agency's commitment to professional development and growth. This policy fosters a culture of mobility within the organization, aiming to provide employees with opportunities for career advancement and fulfillment. Please reference the Internal Mobility Policy to review the process to be considered for other jobs at Aspire Living & Learning. Lateral Transfers: You do not need to submit an application at this time. You need to let your HR Partner know you're interested in being considered for the position. Your HR Partner will be the point of contact between you, your current manager, and your hiring manager. Promotions/ Cross-functional jobs: Please let your HR partner know you're interested in being considered for the position and they will confirm your eligibility to apply. Once you speak with your HR Partner, please submit an application. Below is the name and information of your HR Partners to be contacted prior to applying for a promotion or cross-functional opportunity. Connecticut (AS) employees: Heather Murphy, ****************** Connecticut (Child Services) employees: Wanetta Wilcher ******************* Maryland employees: Debbie Duran ***************** Massachusetts employees: Michelle Cutting ******************** New Hampshire employees: Michelle Cutting ******************** Vermont employees: Judy Stermer, ******************* Shared Services and Agency Leadership: Judy Stermer *******************
    $96k-161k yearly est. Auto-Apply 15d ago
  • Regional Director of CCRC Operations

    Benchmark Senior Living 4.1company rating

    Operations manager job in Hartford, CT

    We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! The Regional Director of Operations (RDO) is responsible for strategic leadership, operational oversight, and performance accountability for a portfolio of communities, including CCRCs and rental communities. This role ensures that each community meets or exceeds benchmarks in clinical quality, resident satisfaction, occupancy, financial performance, regulatory compliance, and associate engagement. The RDO will serve as a key culture carrier, modeling the values of Called to Care, Better Together, and Be the Benchmark in all leadership practices. This position reports to the SVP of Operations. This position requires travel within the assigned region in the northeast (Massachusetts and Connecticut), with a strong on-site presence in communities to ensure hands-on leadership, consistency, and alignment. The RDO also serves as a representative of Benchmark in industry forums, conferences, and professional events to showcase leadership, share best practices, and maintain a visible presence in the senior living field. Responsibilities: * Provide overall management of the Executive Directors of one or more Benchmark communities, including several CCRCs within a region providing IL, AL, MC and SNF services. In some instances may need to serve as an Interim Executive Director. * Lead strategic planning and execution for operational excellence, with accountability for census growth, NOI performance, and clinical outcomes. * Monitor KPIs and implement action plans where performance is below expectations. * Responsible for innovating and implementing processes and procedures to enhance the development of talent and systems. * Responsible for operational leadership of all communities, in some instances serving as an interim Executive Director. * Understands and demonstrates operating efficiencies and expense control; manages/leads net operating income. * Strong understanding of financial management as it relates to CCRCs across all lines of business; IL, AL, MC, and SNF. Also skilled nursing revenue with Medicare/Medicaid and Managed Care and private pay revenue streams. * Develops and implements annual operating and capital budgets with relevant internal and external stakeholders. * Monitor and manage community budgets, ensuring alignment with company financial targets. * Maintain regular on-site presence in each community to provide leadership visibility and guidance. * Flash forecasts community-specific P&L reports twice monthly * Forecasts monthly and quarterly P&L statements * Meets with investors and/or board members as needed and provides updates on the financial growth and health of their assets. * Coach and mentor Executive Directors and department leaders to ensure strong leadership pipelines. * Partner with HR and TA partners to implement performance reviews, development plans, and succession strategies. * Build a culture of ownership, accountability, and engagement at all levels of the community. * Embraces and champions corporate growth, to include possible redesign of role. * Manages succession planning among community leadership teams. * Champion exceptional resident care and service throughout the continuum (IL, AL, Memory Care, and SNF). * Ensure adherence to local, state, and federal regulations for IL, AL/MC and SNF. * Directly oversees Regional Director in Marketing in the development and implementation of marketing and sales strategic plans. * Uses effective interpersonal skills to influence operational excellence. * And other responsibilities as outlined in formal job description. Education and Experience: * Bachelor's degree required; Master's degree in Healthcare Administration, Business, Gerontology or related field strongly preferred. Preferred Experience: * 7-10+ years of progressive senior living leadership experience, including multi-site oversight in CCRCs or similar environments. * Proven success in leading complex operations, managing budgets, and driving cross-functional performance. * Knowledge of state and federal regulations governing senior living, including Assisted Living and Skilled Nursing. * Strong financial acumen, communication skills, and ability to lead through influence and collaboration. * Willingness and ability to travel extensively within the assigned region-estimated 70-80% travel. * Valid license to operate an assisted living facility, if mandated by the State in which the community is located. * SNF Administrator License preferred. As a Home Office associate at Benchmark, you will have immediate access to a variety of benefits including, but not limited to, the following: 10 paid holidays plus 1 floating holiday Vacation and Health & Wellness Paid Time Off Tuition Reimbursement Physical & Mental Health Wellness Programs Medical, Vision & Dental Benefits provided by Blue Cross Blue Shield 401K Retirement Plan with Company Match Long Term Care Insurance Company-provided Life Insurance & Long-Term Disability
    $40k-72k yearly est. 29d ago
  • Supply Chain and Operations Consulting- Senior Manager- SAP Extended Warehouse Management

    Accenture 4.7company rating

    Operations manager job in Hartford, CT

    We Are:The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries. You Are:A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions. The Work: + Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions. + Develop and oversee functional designs and manage hand-offs with technical development teams. + Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live. + Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains. + Act as the primary SAP Supply Chain capability contact and support project governance. + Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise. + Contribute to business development, proposal submissions, and client presentations. + Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's What You Need: + Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles. + Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree. Bonus Points If: + You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries. + You are known in the market by partners, customers, and SAP as a thought leader in supply chain. + You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers. + You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management. + You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $132,500 to $338,300 Cleveland $122,700 to $270,600 Colorado $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York/New Jersey $122,700 to $338,300 Washington $141,100 to $311,200 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $141.1k-311.2k yearly 2d ago

Learn more about operations manager jobs

How much does an operations manager earn in West Hartford, CT?

The average operations manager in West Hartford, CT earns between $65,000 and $157,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in West Hartford, CT

$101,000

What are the biggest employers of Operations Managers in West Hartford, CT?

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