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The differences between order processing specialists and center specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an order processing specialist, becoming a center specialist takes usually requires 6-12 months. Additionally, an order processing specialist has an average salary of $37,540, which is higher than the $33,648 average annual salary of a center specialist.
The top three skills for an order processing specialist include customer service, data entry and purchase orders. The most important skills for a center specialist are patients, customer service, and necessary paperwork.
| Order Processing Specialist | Center Specialist | |
| Yearly salary | $37,540 | $33,648 |
| Hourly rate | $18.05 | $16.18 |
| Growth rate | - | -4% |
| Number of jobs | 46,043 | 226,751 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 47% |
| Average age | 43 | 40 |
| Years of experience | 2 | 12 |
An order processing specialist is a business administrator in charge of processing customer orders by recording and processes daily purchases and activating new customer accounts. Order processing specialists work in collaboration with other teams such as sales and marketing for accurate capture and validation of orders. You may also be required to communicate with customers to confirm orders and ensure that customer requests are met accurately and in time for delivery or pick up.
A call center specialist is an individual who interacts with customers over the phone to ensure smooth transactions and answer customer queries. Call center specialists provide customer service through the phone and handle complaints under the company's guidance and with professionalism and courtesy. They must verify the information for incoming orders and enter them into the database with accuracy. Call center specialists should maintain the call center database and must regularly update the contact log. They must also report malfunctioning equipment and software to their supervisors.
Order processing specialists and center specialists have different pay scales, as shown below.
| Order Processing Specialist | Center Specialist | |
| Average salary | $37,540 | $33,648 |
| Salary range | Between $26,000 And $52,000 | Between $24,000 And $46,000 |
| Highest paying City | Mahwah, NJ | Boston, MA |
| Highest paying state | Rhode Island | New Hampshire |
| Best paying company | Schneider Electric Industrial Services | BP America Inc |
| Best paying industry | Health Care | Finance |
There are a few differences between an order processing specialist and a center specialist in terms of educational background:
| Order Processing Specialist | Center Specialist | |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 47% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between order processing specialists' and center specialists' demographics:
| Order Processing Specialist | Center Specialist | |
| Average age | 43 | 40 |
| Gender ratio | Male, 29.7% Female, 70.3% | Male, 46.4% Female, 53.6% |
| Race ratio | Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9% | Black or African American, 11.4% Unknown, 5.2% Hispanic or Latino, 20.0% Asian, 7.1% White, 55.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 7% |