Order processing specialist vs order specialist

The differences between order processing specialists and order specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order processing specialist and an order specialist. Additionally, an order processing specialist has an average salary of $37,540, which is higher than the $35,107 average annual salary of an order specialist.

The top three skills for an order processing specialist include customer service, data entry and purchase orders. The most important skills for an order specialist are order entry, purchase orders, and data entry.

Order processing specialist vs order specialist overview

	Order Processing Specialist	Order Specialist
Yearly salary	$37,540	$35,107
Hourly rate	$18.05	$16.88
Growth rate	-	-
Number of jobs	46,043	193,329
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 44%
Average age	43	43
Years of experience	2	2

What does an order processing specialist do?

An order processing specialist is a business administrator in charge of processing customer orders by recording and processes daily purchases and activating new customer accounts. Order processing specialists work in collaboration with other teams such as sales and marketing for accurate capture and validation of orders. You may also be required to communicate with customers to confirm orders and ensure that customer requests are met accurately and in time for delivery or pick up.

What does an order specialist do?

The job of an order specialist is to fulfill all special orders and installation projects on time. You will proactively contact customers to inform them about the status of the installation and the preparation for the installment. Other duties that you will likely perform include handling inquiries and concerns from customers, communicating with service providers and vendors to establish shipment and date of installation, and working closely with cross-functional teams, such as logistics and direct imports.

Order processing specialist vs order specialist salary

Order processing specialists and order specialists have different pay scales, as shown below.

	Order Processing Specialist	Order Specialist
Average salary	$37,540	$35,107
Salary range	Between $26,000 And $52,000	Between $26,000 And $46,000
Highest paying City	Mahwah, NJ	Cranston, RI
Highest paying state	Rhode Island	New Hampshire
Best paying company	Schneider Electric Industrial Services	Chemonics
Best paying industry	Health Care	Health Care

Differences between order processing specialist and order specialist education

There are a few differences between an order processing specialist and an order specialist in terms of educational background:

	Order Processing Specialist	Order Specialist
Most common degree	Bachelor's Degree, 39%	Bachelor's Degree, 44%
Most common major	Business	Business
Most common college	-	-

Order processing specialist vs order specialist demographics

Here are the differences between order processing specialists' and order specialists' demographics:

	Order Processing Specialist	Order Specialist
Average age	43	43
Gender ratio	Male, 29.7% Female, 70.3%	Male, 34.8% Female, 65.2%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between order processing specialist and order specialist duties and responsibilities

Order processing specialist example responsibilities.

Manage escalations and expedites process in support of shorten interval requests.
Review order enter by other CSR's and correct orders as needed.
Create invoices, process return requests, issue RMA's, provide order status.
Forward customer relate issues to appropriate CSR, enter all quotes into the system in a timely manner.
Process payroll transactions timely and accurately which result in being cost-effective.
Provide ancillary support including vendor payroll, vendor processing and payment acquisition.

Order specialist example responsibilities.

Manage escalations and expedites process in support of shorten interval requests.
Provide information to prospective clients regarding ADP's products and services.
Work with clients, sales staff and service department to ensure a smooth transition to ADP services.
Collaborate with cross-functional teams, including logistics, direct imports, global sourcing, and transportation to provide accurate product distribution.
Coordinate with provisioning for lease facilities and number portability.
Provide provisioning support/work order management and guidance to clients VOIP customers.

Order processing specialist vs order specialist skills

Common order processing specialist skills

Customer Service, 14%
Data Entry, 13%
Purchase Orders, 10%
Order Entry, 9%
Inbound Calls, 7%
Sales Orders, 6%

Common order specialist skills

Order Entry, 15%
Purchase Orders, 11%
Data Entry, 10%
Logistics, 8%
Customer Orders, 7%
Troubleshoot, 3%

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Office and Administrative Industry
Order Processing Specialist
Order Processing Specialist vs Order Specialist

Updated January 8, 2025

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