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Order specialist vs client service specialist

The differences between order specialists and client service specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an order specialist, becoming a client service specialist takes usually requires 6-12 months. Additionally, a client service specialist has an average salary of $40,043, which is higher than the $35,107 average annual salary of an order specialist.

The top three skills for an order specialist include order entry, purchase orders and data entry. The most important skills for a client service specialist are client service, excellent interpersonal, and client facing.

Order specialist vs client service specialist overview

Order SpecialistClient Service Specialist
Yearly salary$35,107$40,043
Hourly rate$16.88$19.25
Growth rate--4%
Number of jobs193,329225,591
Job satisfaction--
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 61%
Average age4340
Years of experience212

What does an order specialist do?

The job of an order specialist is to fulfill all special orders and installation projects on time. You will proactively contact customers to inform them about the status of the installation and the preparation for the installment. Other duties that you will likely perform include handling inquiries and concerns from customers, communicating with service providers and vendors to establish shipment and date of installation, and working closely with cross-functional teams, such as logistics and direct imports.

What does a client service specialist do?

A client service specialist is an individual who fulfills tasks that are related to delivering a product or service to clients. Client service specialists are required to assist project managers in establishing parameters and requirements of a project or work with a particular client. They help in the development of training manuals and materials that are needed by the client to use the newly developed product. Client service specialists must also set up and create archives for client records.

Order specialist vs client service specialist salary

Order specialists and client service specialists have different pay scales, as shown below.

Order SpecialistClient Service Specialist
Average salary$35,107$40,043
Salary rangeBetween $26,000 And $46,000Between $26,000 And $61,000
Highest paying CityCranston, RINew York, NY
Highest paying stateNew HampshireNew York
Best paying companyChemonicsMoody's
Best paying industryHealth CareFinance

Differences between order specialist and client service specialist education

There are a few differences between an order specialist and a client service specialist in terms of educational background:

Order SpecialistClient Service Specialist
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 61%
Most common majorBusinessBusiness
Most common college--

Order specialist vs client service specialist demographics

Here are the differences between order specialists' and client service specialists' demographics:

Order SpecialistClient Service Specialist
Average age4340
Gender ratioMale, 34.8% Female, 65.2%Male, 29.5% Female, 70.5%
Race ratioBlack or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%Black or African American, 11.2% Unknown, 5.5% Hispanic or Latino, 19.9% Asian, 7.0% White, 55.6% American Indian and Alaska Native, 0.7%
LGBT Percentage6%7%

Differences between order specialist and client service specialist duties and responsibilities

Order specialist example responsibilities.

  • Manage escalations and expedites process in support of shorten interval requests.
  • Provide information to prospective clients regarding ADP's products and services.
  • Work with clients, sales staff and service department to ensure a smooth transition to ADP services.
  • Collaborate with cross-functional teams, including logistics, direct imports, global sourcing, and transportation to provide accurate product distribution.
  • Coordinate with provisioning for lease facilities and number portability.
  • Provide provisioning support/work order management and guidance to clients VOIP customers.
  • Show more

Client service specialist example responsibilities.

  • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
  • Demonstrate compassion and encouragement during tough moments.
  • Prepare and present PowerPoint presentations for training meetings.
  • Create a PowerPoint presentation implement into the official training program.
  • Transition reporting and document storage process to an online SharePoint workspace for increase efficiency.
  • Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
  • Show more

Order specialist vs client service specialist skills

Common order specialist skills
  • Order Entry, 15%
  • Purchase Orders, 11%
  • Data Entry, 10%
  • Logistics, 8%
  • Customer Orders, 7%
  • Troubleshoot, 3%
Common client service specialist skills
  • Client Service, 16%
  • Excellent Interpersonal, 7%
  • Client Facing, 6%
  • Client Issues, 5%
  • Data Entry, 5%
  • Work Ethic, 4%

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