General Manager
Owner/manager job in Palm Desert, CA
The GM oversees all operations at the DSRT Surf Lagoon, including revenue, expenses, regulatory and fiscal management, and overall guest experience. This role entails managing both aquatic and land-based operations, overseeing finance, marketing, human resources, and facilities. The GM collaborates with other stakeholders to maintain smooth operations and uphold exceptional guest satisfaction. Essential qualifications include proficiency in financial reporting, P&L analysis, and strategic capital investments. The GM drives the achievement of company goals and ensures alignment with the organization's vision and initiatives. Maintaining a deep knowledge of park events and amenities is crucial for optimizing guest experience. Strong communication skills, both written and verbal, are essential. The GM is accountable for developing an executive team and fostering the growth of all staff. Collaborating with Beach Street Operations, the GM focuses on efficiency, long-term ROI, customer service excellence, and cultivating a top-tier team.
Responsibilities include, but not limited to:
Direct, implement, and oversee DSRT Surf lagoon operations to ensure compliance with SOPs, safety regulations, and local laws, enhancing service, safety, quality, and guest service.
Collaborate with Beach Street Operations and on-site teams to establish short-term objectives, long-range goals, budgets, pricing strategies, policies, and operational and marketing plans for DSRT Surf.
Lead and inspire management staff through effective motivation and leveraging individual strengths to maximize guest satisfaction and productivity. Foster positive team member relations through effective delegation, maintaining high morale, upholding operational standards, and executing performance management processes.
Review financial and non-financial reports, and devise solutions for improvement. Take corrective action to address deviations from approved budgets and safety standards.
Oversee the organization's budgeting process, financial controls, and reporting, ensuring adequate funding aligns with company mission and customer experience expectations. Review financial performance across all operations, aligning activities with company objectives, and implementing corrective measures for suboptimal performance.
Cultivate and maintain positive relationships with DSRT Surf partners, employees, vendors, customers, government agencies, and the local community. Engage regularly with facility guests and patrons.
Collaborate closely with lodging, retail, and food & beverage concessionaires to ensure a seamless guest experience.
Negotiate potential partnerships and contracts with outside vendors and or partners.
Oversee site safety and communicate all incidents including rescues, injuries, workers' compensation, and water-related illnesses to senior management, legal, and risk management/insurance entities.
Administer and ensure adherence to all DSRT Surf and Beach Street rules, regulations, processes, and policies.
Perform additional duties as required by the Beach Street Operations.
Experience and Qualifications
7 to 10 years of guest service management experience, including financial oversight of business operations. Experience in Water or Surf attraction management is advantageous.
Bachelor's Degree or equivalent education/experience preferred.
Proficiency in project accounting, scheduling, budgeting, document management, contract management, and cost forecasting.
Outstanding interpersonal and communication skills, both verbal and written.
Strong leadership abilities including critical thinking and problem-solving capabilities.
Effective handling of internal and external customers with diplomacy to resolve conflicts and gather accurate information.
Deep understanding of marketing principles relevant to lifestyle-oriented venues.
Experience working in technology-forward settings, integrating digital platforms, applications, and systems to support venue operations.
Preferred experience in surfing and other water sports activities (not required).
Familiarity with local, state, and federal water safety and health regulations is beneficial.
Proficiency with Microsoft Windows and Excel is essential.
Availability for a flexible schedule, including mornings, evenings, weekends, and holidays.
Personal Attributes
Integrity, accountability and honesty
Excited and enthusiastic outlook on work as it pertains to guests and DSRT Surf
Optimism and energy for the company and its future
An open and collaborative nature
Thrives on challenges and hard work, responding effectively even in situations with limited information.
Willing to take decisive action and stand by their decisions, even if they are not universally supported.
A high degree of self-awareness of one's own personal style, strengths and weaknesses and motivational triggers.
Stoke
Working Conditions / Physical requirements (if applicable)
Ability to understand guests' service needs & requests.
Ability to acknowledge guests' requests in a polite manner.
Ability to clearly communicate in verbal and written English (additional foreign languages are encouraged and preferred).
Ability to apply logical thinking and understanding to carry out written and oral instructions.
Ability to address and solve problems involving guest and operational issues.
Ability to compute basic mathematical calculations.
Ability to sit, walk, and stand continuously.
Ability to Lift / carry 25 lbs (frequently) and 50 lbs (occasionally.)
Ability to work outdoors partially.
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. The performance of this position may occasionally require exposure to the manufacturing areas where under certain areas require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection. Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is not an exhaustive list of all the job functions that the General Manager may be asked to perform from time to time with various staff.
How to Apply
Please send cover letter, resume and cover letter to ******************. Zoom interviews will be conducted on a re-occurring basis until the best suitable candidate has been identified.
Compensation
Compensation to be determined based upon prior experience and assigned roles / responsibilities.
Additional Resources
· Beach Street Development website: **********************
· DSRT Surf project website: ****************
· Discover Palm Desert website: ******************************
Management reserves the right to assign or reassign duties and responsibilities to this job at any time with or without notice.
Reasonable accommodations may be made to enable individuals with disabilities to be able to perform essential functions.
Diversity creates a healthier atmosphere. Equal Opportunity Employer
Store Manager
Owner/manager job in La Quinta, CA
As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network.
Get great perks.
Bonus plans, generous paid time off, career development program, and weekly pay
Compensation based on qualifications and experience. Hiring immediately
Full medical benefits package, 401(k) with company match, and many more benefits
Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a consultative and customer centric environment for the small business customer
Empower your team to learn, grow and deliver through teaching, coaching and inspiring
Lead merchandise sales, print & marketing services and retail operations
Drive profitable sales and margin while reducing variability and improving performance YoY
Hold yourself and your team accountable for flawless execution of operational excellence
Coach every manager and supervisor to create a culture of consultative selling and total solutions
Overall leadership of running a store; additional responsibilities as needed or assigned
Essential skills and experience:
1+ year progressively responsible store management experience in a retail environment as a General/Store Manager
Store Operations experience with analysis, planning, financial acumen and driving results
Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution
Experience developing a team in operational excellence to drive profitable YOY sales and margins
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Staples does not sponsor applicants for work visas for this position
Preferred skills and experience:
Bachelor's Degree in Business or related field
Ability to engage with the community and network & support small business customers
#MGT
#LI-MC1
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Auto-ApplyStore Manager, Cabazon Outlet
Owner/manager job in Cabazon, CA
This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.
Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.
While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East.
Position Purpose
An exciting opportunity exists for a Store Manager to join our Cabazon Outlet store in California.
The Store Manager will lead a team of passionate brand ambassadors whilst embodying the ZIMMERMANN brand: bringing optimism, creativity, and sophistication in everything they do. Inspiring the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision.
Role Responsibilities
To consistently provide strong leadership, lead by example and present as a role model for all team members.
Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience.
To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge.
Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline.
Drive the recruitment process in line with Zimmermann's Diversity and inclusion vision.
To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude.
To identify the succession plan required to develop strong career paths for all team members in collaboration with Line Manager.
Providing consistent feedback for the team's development and training and following company guidelines when team member performance does not meet expectations.
To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive.
Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure.
To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures.
Effectively managing store rostering including timesheet management and roster creation.
About you
Proven experience in a similar leadership / management role in luxury retail.
Excellent organisation skills and high attention to detail.
Passion for the brand and Fashion retail industry
Strong communication skills and the ability to build strong, genuine relationships with team members and clientele.
Desire for a long-term and fulfilling career journey.
Why join our team?
Bespoke career development plans and access to strong mentors and industry leaders.
Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally.
Competitive package, seasonal uniforming and team member discount
Be part of a responsible fashion house with a focus in leading in sustainability
Compensation
Zimmermann utilizes the advertised salary range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure.
Although the salary range is a genuine estimate of the pay for the role, Zimmermann maintains the discretion to offer compensation outside the range provided.
At Zimmermann, we are committed to recognizing and rewarding excellence. Our Store Manager bonus structure is designed to incentivize and acknowledge your leadership in driving store-wide performance. You'll have the opportunity to earn a bonus based on the achievement of store goals each month, allowing you to increase your earnings by meeting and exceeding targets.
Diversity Statement
Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
Co-Generation Manager
Owner/manager job in Palm Springs, CA
The Co-Gen Manager is responsible for managing the daily operations and maintenance of a Microgrid powering a site in the Palm Springs, CA area. Consists of a variety of mission critical equipment such as CHP generators, switchgear, solar, etc.
The ideal candidate will have a strong background in Microgrid operations, co-gen systems, and the ability to manage day-to-day operations while maintaining direct customer relationships.
Compensation/Benefits:
Base salary up to $160k. If your target pay is higher, we still encourage you to apply-we could request adjustments based on experience and market conditions.
Comprehensive benefits + PTO.
World class culture centered on respect, safety, and individual empowerment.
Key Responsibilities:
Lead and manage a team of technicians in the maintenance and operation of co-generation systems.
Perform hands-on technical work alongside the team, ensuring all equipment runs efficiently.
Work on-site daily at major tribally owned casinos, including Morongo and Sycuan Casino Resorts.
Act as a customer-facing representative, fostering strong relationships with tribal partners and other end users.
Utilize expertise gained from power plant operations to troubleshoot, repair, and maintain systems.
Ensure compliance with all safety regulations and operational best practices.
Provide training, mentorship, and leadership to the lower-level operators.
Preferred Skills & Experience:
At least 4 year's experience in co-generation, microgrid operations, or related fields.
Hands-on expertise with CAT power generation equipment is preferred.
Proven ability to lead a small team while performing technical work.
Strong problem-solving skills and ability to work in a fast-paced environment.
Experience working with tribal entities is a plus.
Experience with Programmable Logic Controller (PLC), and Human Machine Interface (HMI).
Committed to safety with the ability to enforce safety practices on every project.
Application Process
If your experience matches the description above, submit your resume, and one of our recruiters will be in touch to tell you more about the position and learn more about your experience and aspirations.
If your experience does not match this job description, we still encourage you to reach out to one of our recruiters, so we can learn about your professional aspirations for future job openings.
About Bemana
Bemana provides recruiting services to the nation's equipment and industrial sectors. Our clients and candidates value us for our specialized recruiting expertise, vast knowledge of the equipment and industrial job market, and ability to solve their most challenging employment needs. We have successfully recruited thousands of top-level professionals filling a wide range of management, sales, engineering, and technical positions across the nation.
Referral Program
Bemana offers a $500 reward for referrals that lead to a hire. So, if this job or location is not for you, but you know someone that might be interested, send them this link and we'll send you a check if they get hired. Terms & conditions apply.
General Manager
Owner/manager job in Palm Desert, CA
General Manager Our Blend: Born and brewed in Southern California since 1963, TheCoffee Bean & Tea Leaf has become one of the world's largestspecialty coffee and tea retailers. Todaywe have global presence with Cafés around the world and offices in California,Singapore and Malaysia.
As we grow our brand, we are committed to maintaining ourvalues, heritage and passion for our products. We have always had a creative and caring spirit. This energy embodied byour Team Members made us famous and beloved by our guests, first in SouthernCalifornia and now around the world. We are a brand centered around passion. Apassion for our premium products, our people and our customers. Passion is contagious,and we've got a serious case of it. If you are just aspassionate as we are, come join our Brew Crew!!
The position we arebrewing:
Do you love premium Coffee &Tea? Do you want to work for a socially responsible, guest service drivencompany? The Coffee Bean & Tea Leaf General Manager curates memorableexperiences for our guests and the CBTL team daily. We are seekingfriendly, dedicated, and creative Barista's to provide our guests with theworld's finest quality coffee and tea experience. As a member of our team, youwill have the opportunity to engage with the clients while developing yourskills in a variety of areas across the business. Many of our General Managersstarted off as Baristas!
If you are looking for an opportunitywhere you can be yourself and have fun doing it, while creating a base of loyal CBTL fans out of the local community, we want to talk to you about joining ourgrowing and diverse team.
Whatyou will Measure and Blend:
* Leadby example. General Manager is a leader/advocate for your team by drivingprofitability, service, performance, and operational excellence throughcoaching and training.
* Bea coffee & tea expert. You bring the passion, we provide the training, andyou share it with the team and guests providing a Total QualityExperience.
* Generatenew guests. Many guests shop online these days; however, the store is where wemeet many of our guests for the first time.
* Careabout safety. Safe store environment, healthy employees and guests are ournumber one priority.
* Contribute.General Manager to manage a profitable store by tracking sales and overseeingthe day to day operations and risk management. Help the store with tasks, ideasand support store growth operationally.
* BeCreative. Visual merchandising and product placement to create memorableexperiences for the guests.
* Bean advocate. As the face of CBTL you will build the store presence byconnecting with your local community to attract & retain fresh talent.
* Bea Mentor. General Manager will mentor an Assistant General Manager as well asother store staff by knowledge sharing and embodying CBTL guiding principles.
Your Ingredients:
* AtThe Coffee Bean & Tea Leaf, we hire for our core values Friendliness /Respect / Ownership / Teamwork / Honesty - FROTH and identify team members whoshare these values.
Perks:
* Benefits: Medical, Dental, Vision, 401K, Pet,Accident, Life, Long-Term & Short-Term Disability
* Discounts on our Coffee and Tea
* Pay Rate: $30.00-$37.00 Hourly
* Observed Holidays
* Vacation Pay
* Sick Pay
This role may besubject to the following working conditions:
* Climbing
* Balancing
* Stooping
* Kneeling
* Crouching
* Reaching
* Standing
* Walking
* Pushing
* Pulling
* Lifting
* Grasping
* Feeling(Tangible)
* Talking
* Hearing
* RepetitiveMotion
* Sitting
* Mediumwork - Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds offorce frequently, and/or up to 10 pounds of force constantly to move objects.
* Theworker is subject to both environmental conditions. Activities occur inside andoutside.
* Theworker is subject to extreme cold. Temperatures typically below 32 degrees forperiods of more than one hour. Consideration should be given to the effect ofother environmental conditions, such as wind and humidity.
* Theworker is subject to extreme heat. Temperatures above 100 degrees for periodsof more than one hour. Consideration should be given to the effect of otherenvironmental conditions, such as wind and humidity.
* Theworker is subject to noise. There is sufficient noise to cause the worker toshout in order to be heard above ambient noise level.
* Theworker is subject to hazards. Includes a variety of physical conditions, suchas proximity to moving mechanical parts and moving vehicles.
* Theworker is required to function in narrow aisles or passageways.
International Coffee & Tea, LLCdba The Coffee Bean & Tea Leaf is fully committed to Equal EmploymentOpportunity and to attracting, retaining, developing and promoting the mostqualified employees without regard to their race, sex, gender, color, religion,sexual orientation, national origin, age, physical or mental disability,citizenship status, veteran status, genetics, or any other status protected bystate or federal law. The Coffee Bean &Tea Leaf expressly prohibits anyform of employee harassment or discrimination on the basis of any suchprotected status.
The Coffee Bean & Tea Leafprovides equal employment opportunities (EEO) to all employees and applicantsfor employment without regard to race, sex, color, religion, gender, sexualorientation, national origin, age, disability, marital status, amnesty, orstatus as a covered veteran in accordance with applicable federal, state andlocal laws. This policy was intended to comply, and The Coffee Bean & TeaLeaf so complies, with applicable state and local laws governingnon-discrimination in employment in every location in which the Company hasfacilities. This policy applies to all terms and conditions of employment,including, but not limited to, hiring, placement, promotion, termination,layoff, recall, transfers, leaves of absence, compensation and training. We arededicated to providing a work environment free from discrimination andharassment, and where employees are treated with respect and dignity.
We use eVerify to confirm U.S. Employment eligibility.
Day General Radiologist - Radiology Partners Southern California
Owner/manager job in Palm Springs, CA
The ideal candidate will be fellowship-trained, board certified or board eligible, and comfortable reading all facets of general diagnostic radiology, with some MSK. The role includes typical hospital inpatient and emergent imaging coverage, with no diagnostic call and one remote weekend per month.
Position Highlights
* Onsite Palm Springs M-F, remote on weekends
* Schedule: Monday-Friday, 8:00 a.m. - 5:00 p.m.
* Two-year Partnership Track
* Full-time, General Radiology with light IR procedures
* No diagnostic call
* Two remote weekend per month
* 10 weeks PTO
* Competitive compensation and robust benefits package
LOCAL PRACTICE AND COMMUNITY OVERVIEW
Desert Regional Medical Center (DRMC) is a Level 2 Trauma Center, Advanced Primary Stroke Center, with a busy Comprehensive Cancer Center. Along with JFK Memorial Hospital and Hi-Desert Medical Center, we cover one of the largest primary care networks in the Palm Springs/Inland Empire area. DRMC is a teaching hospital with opportunities to work with residents in Emergency Medicine, Family Practice and Neurosurgery.
Radiology Partners has developed custom technology driven solutions for radiologist, including multiple AI tools.
Palms Springs is a warm, inclusive, city with a sophisticated, metropolitan feel with a vibrant arts, music, fashion and design community. Plenty of restaurants, casinos, shopping, golfing, hiking and other outdoor activities; close enough to Los Angeles, San Diego, Las Vegas, and Mexico for quick trips. Annual events in Palm Springs include the Coachella and Stagecoach Music Festivals, White Party, BNP Paribas tennis tournament, and The American Express PGA golf tournament.
WHY JOIN US
* Physician-led practice with local clinical autonomy
* Collaborative team culture and collegial environment
* Access to MosaicOS, Radiology Partners' proprietary, AI-driven technology platform that enhances efficiency and reduces burnout
* Thriving Southern California location offering great lifestyle balance, excellent schools, and proximity to the beach, dining, and entertainment
DESIRED PROFESSIONAL SKILLS AND EXPERIENCE
* Fellows and residents welcome to apply.
* Board eligible or certified by American Board of Radiology or the American Osteopathic Board of Radiology
* CA Licensed or ability to obtain a license in the State of California
COMPENSATION:
The salary range for this position is $500,000-$600,000. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. This role is also eligible for an annual discretionary bonus. In addition to this range, Radiology Partners offers competitive total rewards packages, which include health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements).
FOR MORE INFORMATION OR TO APPLY:
For inquiries about this position, please contact Misha Hepner at ************************** or ************.
RADIOLOGY PARTNERS OVERVIEW
Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.
Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.
Radiology Partners participates in E-verify.
CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.
Beware of Fraudulent Messages:
Radiology Partners will never request payment, banking, financial or personal information such as a driver's license in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please notify our Recruiting Team at **************************.
General Manager
Owner/manager job in Indio, CA
The General Manager ensures Association business is executed in a timely and accurate manner, in accordance with Association governing documents, Board policies, FirstService policies and procedures, California civil code, and other applicable regulations. The General Manager will consistently adhere to and perpetuate the mission and vision of the Board of Directors, and membership, and has oversight over all aspects of the operations of the building. This would include, but is not limited to: building strong relationships with the board of directors, committees and residents, ensuring building systems and common areas are properly maintained, managing staff and vendor performance, administering any shared cost arrangements, ensuring homeowner adherence to community rules and regulations, preparing the budget, presenting financial reports, preparing for and attending board meetings, and communicating with outside entities such as the City or County and its departments, Fire Authority, local Police Department, Water District, and utility companies as necessary. The General Manager takes pride in the look and feel of the building and "owns" the activities of all vendors and staff deployed in the building.
Compensation: $100,000.00-120,000.00/yr
FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.
Your Responsibilities: The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.
* Acquire an understanding of all Community governing documents (CCRs, By-Laws and published rules) and ensure all requirements are followed.
* Quickly gain a working knowledge of FirstService systems (including FSR Connect, Auto Board Packet, AVID AP, ADP, Jenark, etc...), and assimilate standard operating policies and procedures.
* Recruit, hire, train and supervise all staff. Create staffing plans and budgets for Board approval. Use FSR associates whenever possible but determine when certain positions are best outsourced. Hold regular touch bases and staff meetings with the team.
* Promote FSR's Global Service Standards amongst FSR associates and vendors. Include these standards in daily coaching and performance management discussions.
* Proactively inspect building and exterior common areas, building systems, landscape and other common amenities and then ensure necessary repair and maintenance activities are conducted in a timely manner.
* Ensure all fire, life and safety systems are operable and evacuation plans and emergency procedures are documented and understood by staff and residents.
* Ensure operating procedures and preventative maintenance plans are in place for all key systems. (HVAC, Pumps, Boilers, Security, etc...)
* Respond to homeowner / resident requests for maintenance or compliance issues, or architectural change approvals.
* Create an annual calendar of key client meetings and events and incorporate into FSR Connect and personal calendar.
* Work with Association legal counsel on any pending or existing litigation after coordination with the Board President and provide periodic updates to the Board.
* Prepare and post board meeting agendas, working with the Board President to prepare the items to be discussed and acted on.
* Prepare concise, yet detail-oriented, board meeting packets which allow the Board to make informed decisions without lengthy discussion.
* Attend and participate in Board and committee meetings, as requested, and ensure minutes are prepared.
* Approve and code vendor invoices and ensure vendors comply with the terms of their service contracts.
* Gather detailed bids for major non-recurring projects or for requested changes in recurring vendor contracts.
* Monitor the financial position of the Association and present monthly financial reports and any documents requiring Board member signatures. The GM should have a strong financial background and be able to understand and work with the finance committee on the financial statements and budget.
* Lead Boards toward the development of short-term and long-range plans and develop recommendations for specific action plans to achieve Board objectives.
* Plan, coordinate and participate in an annual Board Boot Camp.
* Prepare annual budget drafts, in working with the Finance Committee and Board, with updated reserve study disclosures and ensure the annual budget is distributed in a timely manner.
* Support the activities of various Board sub-committees and provide a seamless connection between the Board of Directors and committees.
* Administer the Annual Election and meeting.
* Ensure annual CPA audit / review is completed and distributed within 120 days of year end. Also ensure tax returns are completed and filed by CPA.
* Assess and monitor community needs: identify opportunities for improved communication or service delivery methods. Implement programs or improvements.
* Attend key Four Seasons community events.
* Conduct business at all times with the highest standards of personal, professional and ethical conduct.
* Review annually and update as needed the Homeowner Welcome Program.
* Perform or assist with any operations as required to meet client needs and company deadlines. Notify supervision of unusual or non-recurring equipment, operating, or staffing problems.
* May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
* Ensure all safety precautions are followed while performing the work for the entire staff.
* Participate in FSR training activities and updates and follow all policies and procedures.
* Attend and participate in professional group meetings. Stay abreast of new trends and innovations in fields of community management and community programming.
* Perform any range of special projects, tasks and other related duties as assigned.
* Other duties as assigned.
Skills & Qualifications:
* Bachelor's degree in public administration, Business Administration or related field preferred, but not required.
* CMCA or PCAM designation preferred, must be working towards a designation if not currently held.
* A minimum of three years of successful high-profile community management experience or equivalent professional experience in a related field such as rental property or hotel management.
* Excellent general math skills. Strong user of Microsoft Office tools. Strong written and verbal communication skills. Must be an "active" listener who can anticipate issues and drive for mutually satisfactory resolution. Be proficient in English, Spanish language a plus.
* Be well spoken so as to instill confidence in the homeowners that reside within the community as well as the public that may interact through designated programs.
* Understand the role and purpose of a homeowner's association and is familiar with HOA rules and guidelines, facility maintenance, association governing documents, and financial statements and budgets.
* Service-oriented mindset, with multi-tasking abilities and a flexible, resilient attitude. Can work with volunteer board members and is comfortable in a "servant-leader" role.
* Display a community posture that positively represents the vision of the Association.
* Must be able to deal with conflict and work well under pressure.
* Protect the confidential nature of the work as appropriate.
* Must be able to instill confidence in staff, board members and residents by being prepared and knowledgeable.
Education & Experience:
* Must possess or be actively working towards a CMCA or other CAI designation.
* A minimum of three years of successful General Manager experience in community management or equivalent professional experience in a related field, having been responsible for a staff of individuals with a variety of expertise's, background and job assignments.
* Bachelors Degree in Public Administration, Business Administration or related field preferred.
* Management experience in a small or medium-sized organization including responsibility for more than one functional department or division preferred.
Physical Requirements and Working Environment:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Must be able to lift 25lbs.
* Must be able to sit for extended periods of time.
* Must be able to stand for extended periods of time.
* Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business.
* Must have finger dexterity for typing/using a keyboard.
* Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks and uneven areas.
The work environment characteristics are normal office conditions. Consistent and regular attendance required. Hours over and above normal office hours will occur, including evenings and some weekends. Schedule is subject to change based on business needs.
Tools & Equipment Used:
* Must have reliable transportation and be able to drive to other work locations. Most Board meetings take place in the daytime during the work week.
* Valid Driver's License and State Mandated Vehicle Insurance required.
Supervisory Responsibility:
* Manage activities of any on-site personnel, including: Asst General Manager, Operations staff, Front Desk staff, etc
* Develop staffing plans and use approved s to set performance expectations.
* Ensure FSR associates are trained and follow our policies, procedures and global service standards.
* Vendor staff (Landscaping, Custodial, Engineering, and Maintenance) should be held to same standards as FSR personnel whenever possible.
What We Offer:
* Medical, dental, and vision plans (full time and part time 30+ hours)
* Part time 20+ hours qualify for dental and vision
* 401K match
* Time off including vacation, sick, and company paid holidays
* Pet insurance available
* Tuition reimbursement
* Legal services
* Free emotional wellbeing and daily life assistance support for all associates
* Domestic partner coverage
* Health savings account
* Flexible spending account
About Us:
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Experience exceptional service with a fulfilling career in property management with FirstService Residential.
To learn more about our company and culture, please visit ********************************
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.
General Manager
Owner/manager job in Indio, CA
General Manager - RV Resort
Job Type: Full-Time
About Us:
At WGP Property Management, a Three Pillar Company, we're passionate about creating communities people are proud to call home. From great manufactured housing neighborhoods to welcoming RV parks and apartment communities, we make sure every resident feels valued and cared for.
Headquartered in Spring, Texas, we proudly manage 80 communities across 14 states, representing more than 7,400 homes - and growing!
At WGP Property Management, we live by our VALUES: Take action. Be thoughtful and thorough. Obligation to speak up. Strive to be better. One team. These values shape how we work, lead, and collaborate, driving our decisions, teamwork, and commitment to excellence. Our MISSION is clear and meaningful: To provide safe, reliable housing for our residents and safe, reliable returns for our investors. Guided by this mission and our core values, we work together to create communities where people feel at home and proud to belong.
Position Overview:
WGP is seeking a reliable, friendly, and hands-on General Manager to lead the day-to-day operations of one of our growing RV resort communities. As the face of the property, you'll ensure smooth operations, a welcoming atmosphere for guests and residents, and a safe, well-maintained environment.
This leadership role is perfect for someone who takes pride in their work, enjoys creating a sense of community, and understands the balance between operational excellence and guest satisfaction. You'll oversee financial management, staff and contractor coordination, guest services, and physical upkeep of the resort.
Key Responsibilities:
As General Manager, your responsibilities will include (but are not limited to):
Ensure Safety and Compliance
Maintain a safe, clean, and code-compliant environment for guests and employees.
Enforce park rules consistently and fairly.
Stay up to date with and enforce OSHA safety standards and Federal Fair Housing regulations.
Respond to emergencies and incidents professionally and promptly.
Accurately track and report working hours, inspections, and compliance items.
Drive Revenue and Operational Efficiency
Oversee all income sources: site rentals (daily/weekly/monthly), propane sales, laundry, Wi-Fi, and RV storage.
Market and advertise available sites through online platforms and directories.
Process guest applications and reservations in alignment with Fair Housing practices.
Collect and deposit rents, track payments, and issue notices as needed.
Read utility meters and manage monthly billing.
Monitor expenses, obtain quotes, and implement cost-effective solutions.
Think like an owner: look for ways to increase income and reduce waste.
Portfolio Optimization
Ensure that community oversight is functioning effectively; the key opportunity lies in driving occupancy, optimizing pricing, and increasing yield across the portfolio.
Conduct market analyses and competitive rate reviews to ensure pricing aligns with current demand.
Implement dynamic rent and incentive strategies to accelerate lease-ups and reduce vacancies.
Partner with the marketing team to maximize lead-to-lease conversion and ensure all available units are monetized efficiently.
Track and analyze revenue performance to provide data-driven recommendations that minimize vacancy loss and increase NOI.
Serve as a strategic driver of revenue performance, using analytics and pricing strategy to elevate occupancy and overall portfolio results.
Foster a Positive Resident and Guest Experience
Build strong relationships with residents and guests to promote a respectful, welcoming community.
Plan and coordinate community activities like cookouts, clean-up days, and social events.
Communicate clearly through newsletters, announcements, and in-person interactions.
Handle resident concerns promptly and fairly to maintain a pleasant environment.
Oversee Property Appearance and Maintenance
Take pride in the property's appearance-first impressions matter.
Supervise landscaping, maintenance teams, and outside contractors.
Ensure all work is performed to a high standard and in compliance with safety procedures.
Step in when needed: if something's broken, fix it; if it's dirty, clean it.
What We're Looking For:
Success in this role comes down to five key mindsets:
Own the Job - Take initiative, stay accountable, and follow through.
Be Humble - No task is too small or beneath you; lead by example.
Think and Act Like a Business Owner - Protect revenue, control costs, and make smart decisions.
Serve Your Customers - Treat residents with respect and care while enforcing rules fairly.
Show Pride Through Appearance - Keep your community clean, orderly, and welcoming at all times.
Your performance will be evaluated on how well you demonstrate these mindsets in your daily work.
Qualifications:
Experience in hospitality, property management, customer service, or similar fields preferred
Strong leadership, communication, and interpersonal skills
Ability to solve problems independently and manage multiple priorities
Familiarity with budgeting, financial oversight, and basic maintenance practices
Understanding of Fair Housing laws and general property regulations (training available)
Comfortable using computer systems and learning new platforms (Rent Manager a plus)
Self-motivated, detail-oriented, and proactive with a strong work ethic
Commitment to professionalism, integrity, and creating a great guest experience
Requirements:
Experience in RV park, campground, or hospitality property management preferred
Ability to use company-provided computers, property management software (Rent Manager or similar system), and related technology tools
Valid driver's license with a clean driving record and ability to safely operate a vehicle
Reliable personal transportation with the ability to respond quickly to community needs or emergencies
Comfortable working flexible hours, including weekends and holidays as required
Physically able to walk the property daily, read utility meters, and work outdoors in various weather conditions
Capable of performing light maintenance and upkeep tasks such as cleaning, painting, or basic repairs when needed
Willingness to complete random drug testing as required, in compliance with all applicable Local, State, and Federal regulations
Employment is contingent upon the successful completion of any lawfully permitted background check conducted after a conditional job offer, consistent with Local, State, Federal, and other applicable laws
Must meet company standards for reliability and trust appropriate for a position of responsibility within a residential community
WGP Property Management is proud to be an Equal Opportunity Employer. We do not discriminate based on age, color, sex, disability, national origin, race, religion, veteran status, or any other protected characteristic, and we fully comply with all Local, State, and Federal employment laws, including “ban the box” and fair hiring requirements.
Benefits:
At WGP Property Management, we believe in taking care of our team just as we care for our communities. When you join us, you'll enjoy:
A positive, team-oriented work environment that reflects our Company Values
Opportunities for career growth and advancement within the organization
Paid holidays, paid time off (PTO), and paid sick leave to support work-life balance
Comprehensive health insurance options, including medical, dental, vision
Voluntary benefits available, including life insurance, Short-Term Disability (STD), Long-Term Disability (LTD), Legal Care Plan, Flexible Spending Account (FSA)
401(k) plan with company match to help you plan for the future
JOB CODE: 1000005
Senior Ticketing Manager | Full-Time | Acrisure Arena
Owner/manager job in Palm Desert, CA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Senior Ticketing Manager will report directly to the Director, Ticket Operations. This position will provide Acrisure Arena clients with comprehensive event management and ticketing services. Primary responsibilities include primary box office contact for all Archtics related questions, assisting with all Premium Services team needs, Hockey event submissions, ongoing event administration, and box office operations. Product specialization will include Ticketmaster Host, Archtics, TM1, Entry, and Account Manager. The Senior Manager must be able to confidently interact with other departments including Finance, Marketing, Premium, Operations, and IT. This role is supported by and works closely with the entire ticketing team.
This role will pay a salary of $75,000 to $87,500 and is bonus eligible
Benefits for Full-Time roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).
This position will remain open until November 21, 2025.
About the Venue America's hottest music festival destination finally has the world-class arena it deserves. Now open, the brand new Acrisure Arena provides the greater Palm Springs area of Southern California with a premiere 11,000+ capacity venue hosting the biggest artists and acts on the planet. We are #TheCoolestSpot in the desert, designed specifically for hockey and acoustically designed for concerts, Acrisure Arena provides top-tier hospitality, artist amenities, and all of the benefits of a modern music and sports venue to the Coachella Valley. Responsibilities
Essential Duties & Responsibilities:
Assist the Director of Ticket Operations on all Hockey related items including manifest maintenance, pricing, renewals, and order processing.
Properly build and maintain all Premium concert events and all Hockey events in the Archtics database.
Assist the Sales & Premium teams with all sales & retention items including processes, presales, renewals, and issue resolution.
Hire, train, schedule, and manage all part-time Box Office ticket sellers and supervisors.
Support the Director of Ticketing on concert builds on an as-needed basis.
Ensuring all ticket orders are processed on a daily basis ranging from Hockey ticket plans and individual games to concerts and premium events.
Responsible for day of show box office support for all events including games, concerts, and family shows.
Develop and maintain excellent client relationships while meeting and exceeding client service level agreements.
Assist with reporting for the team, venue, and promoters as needed.
Submit events to Ticketmaster for programming as needed; manage all inventory requirements, special offers and programs on behalf of venue and promoter.
Ensure the venue is maximizing its use of Ticketmaster Products and Services by communicating on a regular basis with upper ticketing management with suggestions on improvements.
Use troubleshooting techniques and tools to identify the root cause of issues including the research of client/customer complaints about service levels.
Other duties as assigned by Ticketing leadership.
Qualifications
Qualifications
Bachelor's Degree in Business, Sports Management, Marketing or other related field preferred.
4-6+ years of increasingly responsible box office/ticketing experience, preferably with sports/entertainment facility
Direct experience with the Ticketmaster suite of products including Archtics (super-user preferred), Host, TM1, Mobile Technology or other similar systems.
Experience with large-scale events in an arena, stadium, or concert setting of a similar or larger size is highly desirable.
Experience training and managing staff.
Must be able to work independently, as well as train, manage, and motivate others.
Proficiency with Microsoft Office including Word, Excel, Outlook, and PowerPoint.
Position requires the ability to accommodate a flexible schedule including evenings, weekends, and holidays, as well as being able to perform in a fast-paced, dynamic work environment.
Must be able to work with the public and possess conflict resolution skills.
Must be adaptable with the ability to work under pressure to meet deadlines.
Strong verbal and written communication skills, with an expert ability to present and communicate new ideas and concepts.
Extremely organized and detail-oriented, resourceful, quick learner, and able to handle multiple projects simultaneously.
Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) workdays and extended number of days.
Working Conditions:
Minimal Travel (
Must be able to work a flexible schedule inclusive of weekends, nights and holidays required.
Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking through the building.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyGeneral Manager
Owner/manager job in Palm Desert, CA
General Manager! The General Manager will lead the coordination and planning of everyday business operations. The General Manager is a team builder and helps provide support and direction to ensure the operations of the business run smoothly.
Duties
The General Manager is responsible and accountable for all restaurant activities at all times. The General Manager ensures all
restaurant management and Team Members are performing their job responsibilities and meeting expectations in all areas of their job descriptions.
In addition, they:
Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
Communicate to their immediate supervisor when additional training guidance and practice is needed
Ensure that required Ops Walks and Q&A checks to correct areas of opportunity are being completed effectively and
consistently
Ensure that shift schedules are organized for Team Members and monitor/coach attendance, tardiness and time off
Understand how each job responsibility impacts guests, employees, and overall restaurant operations
Ensure their management team & Team Members work together to prepare items on the Dave's Hot Chicken menu while following cooking instructions, safety procedures, and sanitary requirements
Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
Are performance-oriented and performance driven; understand performance expectations and are aware of performance
results
Provide direction/supervision/feedback for their management team & Team Members to maintain levels of high
productivity and team morale
Institute and follow advanced cash handling policies and procedures
Hire, train, schedule and oversee the daily tasks of their teams
Manage purchasing, inventory, maintenance and other operational functions
Develop strategies for better workplace efficiency and goal achievement
Focus on building sales and forecasting future performance
Abide and enforce to the rules and direction given by the General Manager
Job Expectations
The General Manager is expected to create, execute and follow up on the restaurant's business plan.
In addition, they:
Effectively plan, organize, and implement all daily operational routines and activities with the management team
Ensure all required administrative duties and daily paperwork including required checklists are completed
Ensure and/or opening activities are completed
Establish an environment of trust to ensure honest, open, and direct communication
Role model and set a positive example for the entire team in all aspects of business and personnel practices
Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities
Ensure that they and all the team abide by company policies and directives
Support the goals, decisions, and directives of the immediate supervisor and is not insubordinate
Communicate effectively with their management team & Team Members and to resolve any interpersonal issues as needed
Requirements
Current student or high school diploma/GED preferred
Must be at least 21 years old and fluent in English
Previous Assistant General Manager/General Manager experience
Certified in all stations following the DHC Training Program
Current ServSafe Certification
Flexibility to work nights, weekends, and holidays
Ability to stand for long periods of time and work in a fast-paced environment
Positive attitude while conducting any and all duties
Commitment to guest satisfaction
Effective communicator with co-workers and the restaurant management team
Transportation & Accessibility
Must have reliable transportation to work, a driver's license and proof of insurance
Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
Must be able and willing to work flexible hours including opening and closing shifts
This includes working weekends/nights and holidays whenever necessary
Skills & Abilities
Ability to delegate tasks
Excellent time management, organizational and planning skills
Strong people/guest service skills
Strong attention to detail and ability to multitask
Confident, proactive and willing to take on challenges
Ability to look at the restaurant operations from a guest's point of view
Ability to take initiative and solve problems
Able to stand for long periods of time
Able to bend and stoop
Able to work around heat
Able to work around others in close quarters
Able to lift 50-75 lbs. comfortably
We use eVerify to confirm U.S. Employment eligibility.
General Manager
Owner/manager job in Palm Desert, CA
A&KRB, LLC is a restaurant leading company while doing business as Arby's. Our Commitment to Winning: “We outperform everyone in everything that we do with the relentless hunger to always be on top…” We constantly innovate, use technology, and employ a highly trained workforce that is focused on delivering the best restaurant experience for our guests.
This job posting contains some general information about what it is like to work in our restaurant but is not a complete . People who work in our restaurant perform several different tasks every day, and this posting does not list all of the essential functions of the job.
The General Manager is ultimately responsible and accountable for all restaurant activities and assumes complete responsibility for the restaurant as necessary. The General Manager works to ensure that all activities are consistent with and supportive of the restaurant's business plan.
This is an hourly position.
The GM ensures all employees (Shift Leaders, Crew Trainers, and Crew Persons) are performing their job responsibilities and meeting expectations in all areas of their job descriptions. Essential Functions
• Models and creates an environment in which the Guest is always right; ensures a positive Guest service experience.
• Responds positively and quickly to Guest concerns.
• Hires high quality people who demonstrate and ensure consistent Guest satisfaction.
• Ensures all employees are trained and empowered to deliver total Guest satisfaction.
• Evaluates each employee's ability to maintain high levels of Guest satisfaction.
• Continuously improves the skills, knowledge, and morale of all employees.
• Train, coach and provide regular performance feedback (positive and corrective)
• Makes a continuous effort to always maintain a fun and enjoyable working experience in the restaurant.
• Develops and executes the business plan (key elements include fiscal responsibilities, manpower planning and local restaurant marketing) for the restaurant.
• Utilizes labor effectively to meet budget.
• Responsible for financial results
• Executes company-wide marketing programs
• Enforces all labor laws (federal, state, and local).
• Upholds company food safety, food handling and sanitation requirements, to ensure the health and safety of our Guests and employees.
• Is completely focused on and driven by the Guest.
• Is of high personal integrity and treats all employees with honesty, respect, and dignity.
• Is performance oriented and driven; clearly communicates performance expectations, measures performance results, recognizes and rewards good performance and is intolerant of poor performance.
EDUCATION
High school diploma or equivalent. Experience: Minimum of 2 years in management position (preferably restaurant experience).
HOURS Able to work a standard 47 ½ - 50-hour work week; able to work flexible hours necessary to manage and operate the restaurant effectively. Able to work the days and hours as designated (scheduled) by the District Manager.
Skills & Abilities
• Basic knowledge of computers.
• Financial/analytical aptitude including planning, budgeting, scheduling, and P & L management.
• Organizational, planning and time management
• Team building skills.
• Problem solving skills.
• Good verbal and written communication skills.
Physical Abilities
• Work long hours.
• Stand for long periods of time.
• Work around heat.
• Work around others in close quarters.
• Move throughout the restaurant and observe restaurant operations and employee work performance.
• Able to lift 50 - 75 pounds comfortably.
• Work with various cleaning products.
Benefits:
Medical
Vision
Dental
401k (no match)
6 paid holidays
PTO
We use eVerify to confirm U.S. Employment eligibility.
Assistant Station Manager
Owner/manager job in San Jacinto, CA
Excited to grow your career?
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
People First, Excellence Always
Job Expectations:
Assist Station Manager in the day-to-day operations of the retail facility.
Maintain oversight of station operations and staff in the Station Manager's absence.
Provide work direction, motivation and coaching to staff during shifts to ensure assigned tasks are completed in accordance with CSI's guidelines and expectations.
Support and adhere to execution of established safety, security, quality guidelines, as well as all other CSI policies, procedures, practices, and programs. Respond to accidents or incidents in a professional and timely manner, including escalating to Station Manager or Business Consultant as appropriate.
Understand the importance of and ensure all station employees comply with company wage & hour requirements.
Support and adhere to CSI's cash/money handling and accountability processes.
Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Role-model safe behaviors.
Maintain courteous, professional contact with co-workers, customers, vendors and community at large.
Reliable and predictable attendance.
Perform all duties of Customer Service Representative (CSR) as needed.
Principal duties include but are not limited to:
Store Operations
Provide work direction to staff during shifts to ensure station operations are covered including, but not limited to customer service, stocking, cleaning, and food-service.
Assist with product inventory management. This includes but is not limited to:
Coordinate with other stations to limit out-of-stocks in station across the zone.
Follow CSI guidance to ensure correct volume and products in stores. Conduct mini-audits, as requested, to ensure accurate stock levels.
Support and adhere to CSI's cash/money handling and accountability processes; comply with Loss Prevention processes; effectively utilize all transactional equipment (cash registers, electronic safe, lottery, fuel, phone card, EBT, and credit card, etc.) to efficiently process customer transactions. Provide assistance/training to CSRs as needed.
Use, operate, clean, and maintain cleanliness of all food service equipment (coffee, fountain drink machine, frozen beverages, iced tea, hot dog grille, microwave, etc.). Provide assistance to CSRs as needed
Inform Station Manager of any issues or concerns that might affect the store's customer service, safety record, profitability, or adherence to any Company's Policies and Procedures.
Ensure self, station personnel and contractors on shift comply with CSI's safety standards; use appropriate personal protective equipment as required.
Use various computer programs to support daily operations of the store. Complete daily/weekly administrative tasks regarding retail & gas sales, compliance, daily paperwork, deliveries, invoice processing, etc.
In the absence of Station Manager, keep Business Consultant informed of station operations and issues.
Perform job duties of a CSR and other duties as needed or assigned by Station Manager or Business Consultant.
People Management
Understand the importance of and ensure all station employees understand and comply with the company wage & hour guidelines.
Support and role-model CSI's core values of safety, diversity, inclusion, integrity and trust.
Job Specifications
Skills and experience include but are not limited to:
Required:
Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Previous experience in a fast-paced retail, food service or fuel environment, including cash handling and customer service experience.
Demonstrated experience operating a cash register, computer console, and other related equipment, tools and computer software programs & applications.
Knowledge and application of proper sanitation and safety requirements associated with food storage and serving.
Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays, based on business needs.
Ability to multi-task in fast-paced environment.
Ability to handle challenging situations professionally, exercising good judgement.
Ability to work both independently and in team settings.
Strong interpersonal and verbal & written communication skills.
High School graduate or equivalent and a minimum 21 years of age.
Travel
Rare, limited to required training, zone/district training or coverage for nearby stations.
Physical demands include but are not limited to:
Perform the following continuously throughout the shift: walking and standing, sometimes on hard and uneven surfaces, reaching, grasping and pushing buttons.
Perform the following frequently throughout the shift: bending, stooping, pushing, pulling, reaching below waist.
Continuously lift weights up to 10lbs; occasionally lift weights up to 35lbs. Follow the team-lift concept if objects are too heavy or awkward.
Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
Periodic exposure to all outdoor conditions.
Periodic exposure to cleaning supplies and chemicals, salt, spill absorbents, etc.
Occasional exposure to walk-in coolers at 34 F.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
· Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
· The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
Benefits:
· Full-time & Part-time shifts available
· Direct Deposit with competitive weekly pay
· Health & Wellness packages available for purchase
· Education reimbursement program
· Shift Differential Pay for select shifts and job titles
· Management Bonus Program
· Loyalty Service time Program
· Commuter benefit Program
Compensation Range:
$18.88 - $28.32
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
Auto-ApplyRetail Associate Manager HEMET | W Stetson Ave All in Avg. $30
Owner/manager job in Hemet, CA
We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading!
Arch Telecom's Retail Associate Managers (RAM) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RAMs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties.
What you'll do in your role?
Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by:
* Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.
* Assist Retail Store Manager is daily operations and coaching.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive hourly pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (40 hours)
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
General Manager | Full-Time | Palm Springs Convention Center
Owner/manager job in Palm Springs, CA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Palm Springs General Manager will oversee all Directors and assist with the management, promotion, and operation of the facility in all facets, including operations, sales, marketing, finance, food and beverage, security, IT, production, technology, capital projects, partnerships, special events, community relations, sustainability, branding, and all other related departments within the Convention Center. The General Manager is responsible for shaping the overall culture, direction, coordination, and evaluation of the team and facility. This executive will also be responsible for maximizing the number of events and revenue opportunities at the venue and will work in unison with City of Palm Springs and community stakeholders to maximize the amount of regional and national convention/meeting business which occurs annually at the PSCC.
This role will pay an annual salary of $210,000 to $230,000 and is bonus eligible.
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until November 14, 2025.
About the Venue
The Palm Springs Convention Center is your ultimate destination for exceptional events and unforgettable experiences. Nestled against the backdrop of the breathtaking San Jacinto Mountains, our world-class facility sets the stage for gatherings that inspire, connect, and amaze.
Immerse yourself in the vibrant energy and natural beauty that define Palm Springs as you explore our state-of-the-art venue. Boasting 261,000 square feet of flexible meeting space, we have the capacity to accommodate events of all sizes, whether it's a small business conference or a grand trade show. Our versatile layout boasts spacious exhibit halls, elegant ballrooms, and well-equipped meeting rooms, ensuring every event finds its perfect fit.
Designed with both functionality and aesthetics in mind, the Palm Springs Convention Center offers cutting-edge technology, superior audiovisual capabilities, and modern amenities. Our dedicated team of professionals is committed to providing top-notch support, assisting you every step of the way to ensure your event runs smoothly and exceeds expectations.
Located in the heart of downtown Palm Springs, our center puts you just steps away from an array of world-class hotels, renowned restaurants, and exciting entertainment options. Whether you're here for business or pleasure, the convenience and accessibility of our location make it easy to make the most of your time in this vibrant desert oasis.
Responsibilities
Maintains active contact and effective working relationships with in-house Food and Beverage provider, Contract Administrator, City of Palm Springs departments, CVB, Facility Clients, Community Stakeholders, convention/live event industry decision makers, labor unions, and community and civic organizations.
Monitors OVG's compliance with all provisions of the management contract.
Aggressively promotes the use of the facility with the local destination sales and marketing organization to maximize the facilities utilization with high impact events.
Negotiates contractual agreements as determined necessary and in the best interests of the facility.
Negotiates lease agreements with meeting planners, third party organizations, event organizers, and promotors.
Coordinates facility involvement and event hosting with Convention and Visitors Bureau.
Assures the coordination, implementation and administration of specific policies and procedures prescribed by OVG corporate directives, to include: matters of training and development; quality assurance; energy efficiency; safety/emergency procedures, crowd control, crisis management procedures, or other areas as needed.
Develops and implements facility goals in accordance with the management contract, the client's objectives, corporate policy, and good business practices.
Prepares and maintains required and necessary reports/records for the Contract Administrator/City of Palm Springs, Board Members, and the OVG Corporate Office.
Plans, organizes, coordinates and directs all activities and personnel engaged in maintaining and operating the facility.
Assists and coordinates with the development of the annual operating event calendar, operations schedules, capital improvement plans, and projections for all revenues and expenses.
Conducts leadership and staff meetings on a consistent basis.
Directs the development and administers the execution of facility operating and marketing financial budgets, to include, operating revenue, expense budgets and capital expense plans.
Maintains daily oversite for all operations and event activity at the PSCC in collaboration with fellow OVG staff, assuring the successful coordination and execution of all activities.
Provides final approval of all contracts and agreements with licensees, vendors, suppliers for necessary activities and services at the facility.
Provides or coordinates for timely and effective response to directives and requests received from internal and external organizations, boards, stakeholders, partners, agencies, departments and individuals; assures and maintains the integrity of the facility and OVG360 in all forms of communication and personal contacts.
Oversees and advises Human Resources on any necessary revisions/modification to the staffing plans, including number and types of employees, essential functions, salaries, and benefits.
Assures the administration of personnel and the operation of the facility are conducted in accordance with applicable local, state and federal regulations.
Continually evaluates facility practices and recommends improvements to better reflect the needs of the Client and the facility, and/or to improve the efficiency and safety of operations, in compliance with OVG360 policies and procedures.
Responsible for recruiting, training, supervising and evaluating administrative and supervisory staff.
Establishes and maintains effective working relationships with all OVG PSCC team members.
Responsible for creating an exceptional working environment for all PSCC staff.
Assures that the PSCC is at peak operating efficiency and all facility improvement projects are completed on time and on budget.
Qualifications
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE:
Bachelor's Degree (BA) from a four-year accredited college or university with major course work in business or public administration or related fields.
Minimum 10 years progressively responsible experience in supervision and/or management of a facility of similar size preferable.
Or, equivalent combination of education and experience.
Experience in contract negotiations, budgeting, forecasting, purchasing, personal supervision, human resources, finance, operations, capital projects, security, sponsorships, event management and sales and marketing.
Experience in labor relations and union contracts.
SKILLS AND ABILITIES:
An extremely strong collaborator and relationship builder with a proven history of success with clients, stakeholders and managed teams.
Excellent communication and interpersonal skills and organizational ability.
Detail oriented with experience producing high level reporting for board and corporate review.
A true multi-tasker.
Ability to work with and maintain highly confidential information is required.
Ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative and collaborative environment.
Demonstrated knowledge of the principles and practices required in the successful management of a convention facility.
Ability to anticipate problems and implement immediate corrective action.
Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the convention and live entertainment industry.
Considerable knowledge of safety regulations and other federal, state or local laws and regulations.
Experience working in collaboration with DMO and local hotels to drive high impact business.
A leader and mentor with an entrepreneurial spirit.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Auto-ApplyGeneral Manager
Owner/manager job in Rancho Mirage, CA
Salary Range: $250,000 - $280,000 (Based on experience)
Sensei, a leading luxury wellness hospitality company, is looking for a General Manager at its flagship property, Sensei Porcupine Creek. As the leader of this desert oasis in Rancho Mirage, CA, you will be the heartbeat of the retreat, responsible for leading a passionate team in the pursuit of both hospitality and wellness excellence, ensuring that each guest's stay is deeply nourishing, both physically and emotionally.
POSITION OVERVIEW
The General Manager is the onsite leader of the retreat, ultimately responsible for its overall success, including guest and employee satisfaction, profitability, owner relations, operational excellence, and team development. This role demands strong leadership skills, a passion to deliver exceptional guest experiences, and solid business acumen. The General Manager works closely with the on-property Leadership Team and the Corporate Guidance Team to achieve strategic goals and ensure the retreat runs smoothly and efficiently.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Strategic Leadership and Management
Develop, implement and execute strategic goals and objectives aligned with the retreat mission and overall company goals.
Create an operating environment that assures consistent excellence in guest, employee and owner satisfaction.
Directly oversee Finance, People Operations, Golf Course Maintenance, Engineering, F&B and Rooms Operations, Sales/Events, Nobu partnership and relationship, and Golf Course Consultant.
Maintain product and service quality standards by analysis of guest satisfaction system, investigating opportunities and correcting to provide exceptional service.
Manage and develop staff (team members) across all departments, including recruiting, hiring, training, performance management, and fostering a positive and engaging work environment.
Drive revenue growth and maximize profitability by overseeing budgets, financial planning, and revenue management strategies.
Lead and participate in weekly revenue and staff meetings to assess performance, identify areas for improvement, and adjust strategies as needed.
Collaborate with sales and marketing teams to develop effective campaigns and promotions to attract new guests and ensure fair market share.
Be an ambassador for the property in the local community through involvement in local events and activities, the Chamber of Commerce, etc.
Guest Satisfaction
Ensure the retreat consistently delivers superior guest satisfaction by maintaining high service and quality standards.
Address guest complaints and concerns promptly and professionally, implementing effective service recovery guidelines.
Monitor and manage online reputation and feedback on platforms like TripAdvisor and Google and respond to guest feedback and reviews promptly.
Conduct regular inspections of guest rooms, public areas, and grounds to ensure cleanliness, appearance, and functionality.
Implement training programs to enhance employee skills in customer service, and other skills.
Develop close relationships with ownership representatives, ensuring all owner requests are handled with the utmost of care and urgency when on property
Financial Performance
Monitor financial performance of the retreat through daily, monthly, and annual analysis of financial reports, identifying variances, and making adjustments as necessary.
Oversee financial and purchasing processes and procedures.
Develop close relationships with ownership reps and asset management team
Assist in educating team members to think like an owner
People Operations Performance
Establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with all applicable local, state and federal labor laws and regulations and company policies and procedures.
Implement and maintain effective open-door communication that crosses departmental lines in order to reach all employees.
Property Maintenance and Safety
Oversee the maintenance and upkeep of retreat facilities, including preventative maintenance programs and renovations.
Ensure a safe and secure environment for guests and staff by adhering to health and safety regulations.
Implement and manage sustainability initiatives to reduce the retreat's environmental impact.
Leadership - Maintain a positive, upbeat role, promote and exemplify Company values and represent departmental objectives and interests to internal and external customers
Customer Service - Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner
Teamwork - Develop and promote teamwork and cooperation among co-workers
Safety - Comply with established safe work practices and attend to all safety-related training provided or made available by the Company
Other duties as assigned
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's degree in administration, Business Administration, Hospitality Management, or related field preferred; equivalent experience acceptable.
Minimum of 5 years of experience in hotel management, preferably at the General Manager level.
Wellness Experience
Luxury Hotel Hospitality required
Required Technical / Other Skills and Abilities
Strong leadership, communication (verbal and written), and interpersonal skills with the ability to motivate and manage a diverse team.
Proven track record of improving guest satisfaction and achieving financial targets.
Proficiency in hotel management software and systems (i.e.; PMS and Central Reservation System (Opera), Microsoft Office Suite (Word, Excel, PPT), Yield Management System, Daily Revenue Program, Payroll, etc.)
Strong financial acumen, including revenue optimization and budgeting.
Excellent problem-solving and decision-making abilities, capable of working well under pressure.
About Sensei
Founded by Dr. David Agus and Larry Ellison, our ecosystem of products and experiences is designed with one intention: to empower you to grow well and lead the world toward greater wellbeing.
Based on Dr. Agus' philosophy, Sensei believes we can guide our guests to greater wellbeing by offering experiential movement, rest and nourishment classes and programs. The launch of the Retreats wellness brand took place on Lana'i, Hawaii in partnership with Four Season's lodging and food offerings by Nobu. In this location, Sensei Porcupine Creek, Sensei is operating the lodging operation, as well as world-class golf, tennis, spa, fitness, movement, nutrition, meditative, enrichment and body assessment facilities. In addition, Sensei will run the F&B operation, as part of a licensing agreement with Nobu. Sensei programs and continuing learning sessions are high-touch, evidence-led and supported by the latest technology. You can read our story here.
Traits We Value
Commitment to a healthier living environment and embracing the Sensei Way and philosophy espoused and science identified in Dr Agus' teachings and writings
Collaborative mentality and the ability to recognize how to get things done as a team
Self-confidence and composure to accept critique, process it, and apply the learnings to improve
Resourceful and adaptable, understanding that a big idea can come from anywhere
Open to learning, developing new skills and professional experiences
Loves a good challenge
A strong sense of curiosity
Embraces feedback and constantly seeks to improve
Collaborative and knows how to get things done as part of a team
Compensation & Benefits
Competitive salary
Affordable healthcare coverage, including 100% paid by employer HMO plan
Medical, dental, vision, life, short-term and long-term disability insurances
401k and FSA plans
Flexible Spending Account: Wellness benefit
Employee Assistance program
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, sex (including gender identity or expression; pregnancy, childbirth, or related medical conditions), sexual orientation, age, religion, color, ancestry, disability (including association or relationship with an individual with a disability), marital status, National Guard obligation, genetic test results, arrest and court records, reproductive health decision, domestic or sexual violence victim status, breastfeeding requirements, assignment of income for child support obligations, or credit history or report.
Auto-ApplyStore Manager
Owner/manager job in Cabazon, CA
Store Manager (F/T) The Store Manager is responsible for overseeing all staff and operations as well as maintaining the overall presentation of the store. In this supervisory role, the Manager inspires their team by consistently demonstrating responsibility and teamwork, which are two of the company's core values. With the ultimate goal of total customer satisfaction, the Store Manager models effective selling techniques, develops a strong client base to build sales, and achieves store profit objectives.
Responsibilities
● Develop and lead a high-performance team that reflects the company's values.
● Regularly share the company's vision and mission with the team and customers.
● Create an environment of growth, accountability, and inclusivity through development, performance management, training, and consistent coaching. Develop staff using experience in staffing, coaching, counseling, etc.
● Maintain excellent standards and solid product knowledge including merchandise promotions, test merchandise, and advertising efforts.
● Lead staff and oversee store operations. Maintain the store environment to achieve sales, service, organization, customer satisfaction, and profitability goals.
● Select and hire qualified candidates who reflect the company's values.
● Maintain all safety and operational standards.
● Possess retail operations knowledge including sales, customer service, merchandising, inventory control, and store budget preparation.
● Ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive.
● Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.
● Display organizational skills with the ability to coordinate people, resources, and services to address business goals and needs.
● Process information or merchandise through the computer system and POS register system.
● Be flexible and occasionally perform work outside your specific role.
Requirements
● Minimum of 4-6 years of retail experience, including staff supervision.
● High school diploma or equivalent.
● Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
● Strong verbal and written communication skills.
● Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
● Understanding of how to develop staff with experience in staffing, coaching, counseling, etc.
● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Benefits
● Medical, Dental, Vision Benefits & Flexible Spending Accounts
● Life & Short/Long-Term Disability Benefits
● 401K Eligibility over the age of 21 with Company match after 6 months of employment
● Paid time off benefits including paid vacation, sick time, voting
● Virtual Health Care
● 50% off employee discount and 40% off immediate family discount
● Friends and Family Discount Events
● Free shoe every season/quarter
● Employee Assistance Program
● Tuition Reimbursement Program
● Career Growth
● Employee Referral Program
● Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report
The pay range of this position is $55,000-$80,000/yr. Actual salary will be determined based off candidate's skill sets, years of experience, and other job-related factors. This range does not include benefits such as health insurance, paid time off, and 401K, if applicable.
General Manager, Full Time, Palm Desert - Williams Sonoma
Owner/manager job in Palm Desert, CA
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
About the Team
Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the General Manager role
You will hire great people and develop associates for future growth. You will provide leadership to achieve or exceed budgeted sales, payroll, and controllable expense goals. You will effectively manage store operations, maintain appropriate inventory levels, and maintain visual merchandising standards. You will ensure that all internal and external customers receive exemplary customer service and have a positive store/brand experience. You will ensure that sales associates build relationships with customers.
Responsibilities
· Ensure store meets or exceeds sales and contest goals and meet payroll goals based on current trends
· Prioritize, plan, and adjust schedules and daily agendas to meet business goals; hold team accountable to achieving goals
· Train and motivate all associates through on-going programs in sales, customer service, and product knowledge
· Assess performance and provide on-going feedback
· Complete and deliver performance appraisals and development plans
· Ensure team provides an exceptional customer experience in the store to achieve world-class service standards
· Maintain presence through effective floor management and ensure staff coverage in all areas of the store as needed
· Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our “People First” philosophy
· Work with District Managers and peers to develop best practices in store management
Criteria
· Proven ability to manage staff to exceed sales goals, while meeting payroll goals
· Proven to identify top talent, create teams, and train/develop/retain great people
· Proven ability to think through complex issues, and allocate time to execute multiple tasks and changing priorities
· Proven ability to motivate and influence others through personal actions and examples
· Effective communication, organization and leadership skills
· 4 + years management experience in specialty retail and/or multi-unit retail business environment
Physical Requirements
· Must be able to be mobile on the sales floor for extended periods of time
· Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
· Employment/promotion to this role will be contingent on successful completion of a background check
· Full time associates are expected to have open availability to meet the needs of the business. Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.
Benefits Just for You
This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $74,000.00-$83,000.00 annual salary.
Depending on your position and your location, here are a few highlights of what you might be eligible for:
· A generous discount on all Williams-Sonoma, Inc. brands
· A 401(k) plan and other investment opportunities
· Paid vacations and holidays
· Health benefits, dental and vision insurance, including same-sex domestic partner benefits
· A wellness program that supports your physical, financial and emotional health
Your Journey in Continued Learning
· Individual development plans and career pathing conversations
· Annual performance appraisals
· Cross-brand and cross-functional career opportunities
· Online learning opportunities through brand specific resources and WSI University
· Leadership development opportunities
WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration).
This role is not eligible for relocation assistance.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements ofthe San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Auto-ApplySenior Ticketing Manager | Full-Time | Acrisure Arena
Owner/manager job in Palm Desert, CA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Senior Ticketing Manager will report directly to the Director, Ticket Operations. This position will provide Acrisure Arena clients with comprehensive event management and ticketing services. Primary responsibilities include primary box office contact for all Archtics related questions, assisting with all Premium Services team needs, Hockey event submissions, ongoing event administration, and box office operations. Product specialization will include Ticketmaster Host, Archtics, TM1, Entry, and Account Manager. The Senior Manager must be able to confidently interact with other departments including Finance, Marketing, Premium, Operations, and IT. This role is supported by and works closely with the entire ticketing team.
This role will pay a salary of $75,000 to $87,500 and is bonus eligible
Benefits for Full-Time roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).
This position will remain open until November 21, 2025.
Responsibilities
Essential Duties & Responsibilities:
Assist the Director of Ticket Operations on all Hockey related items including manifest maintenance, pricing, renewals, and order processing.
Properly build and maintain all Premium concert events and all Hockey events in the Archtics database.
Assist the Sales & Premium teams with all sales & retention items including processes, presales, renewals, and issue resolution.
Hire, train, schedule, and manage all part-time Box Office ticket sellers and supervisors.
Support the Director of Ticketing on concert builds on an as-needed basis.
Ensuring all ticket orders are processed on a daily basis ranging from Hockey ticket plans and individual games to concerts and premium events.
Responsible for day of show box office support for all events including games, concerts, and family shows.
Develop and maintain excellent client relationships while meeting and exceeding client service level agreements.
Assist with reporting for the team, venue, and promoters as needed.
Submit events to Ticketmaster for programming as needed; manage all inventory requirements, special offers and programs on behalf of venue and promoter.
Ensure the venue is maximizing its use of Ticketmaster Products and Services by communicating on a regular basis with upper ticketing management with suggestions on improvements.
Use troubleshooting techniques and tools to identify the root cause of issues including the research of client/customer complaints about service levels.
Other duties as assigned by Ticketing leadership.
Qualifications
Qualifications
Bachelor's Degree in Business, Sports Management, Marketing or other related field preferred.
4-6+ years of increasingly responsible box office/ticketing experience, preferably with sports/entertainment facility
Direct experience with the Ticketmaster suite of products including Archtics (super-user preferred), Host, TM1, Mobile Technology or other similar systems.
Experience with large-scale events in an arena, stadium, or concert setting of a similar or larger size is highly desirable.
Experience training and managing staff.
Must be able to work independently, as well as train, manage, and motivate others.
Proficiency with Microsoft Office including Word, Excel, Outlook, and PowerPoint.
Position requires the ability to accommodate a flexible schedule including evenings, weekends, and holidays, as well as being able to perform in a fast-paced, dynamic work environment.
Must be able to work with the public and possess conflict resolution skills.
Must be adaptable with the ability to work under pressure to meet deadlines.
Strong verbal and written communication skills, with an expert ability to present and communicate new ideas and concepts.
Extremely organized and detail-oriented, resourceful, quick learner, and able to handle multiple projects simultaneously.
Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) workdays and extended number of days.
Working Conditions:
Minimal Travel (
Must be able to work a flexible schedule inclusive of weekends, nights and holidays required.
Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking through the building.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyGeneral Manager, Full Time, Palm Desert - Williams Sonoma
Owner/manager job in Palm Desert, CA
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the General Manager role
You will hire great people and develop associates for future growth. You will provide leadership to achieve or exceed budgeted sales, payroll, and controllable expense goals. You will effectively manage store operations, maintain appropriate inventory levels, and maintain visual merchandising standards. You will ensure that all internal and external customers receive exemplary customer service and have a positive store/brand experience. You will ensure that sales associates build relationships with customers.
Responsibilities
* Ensure store meets or exceeds sales and contest goals and meet payroll goals based on current trends
* Prioritize, plan, and adjust schedules and daily agendas to meet business goals; hold team accountable to achieving goals
* Train and motivate all associates through on-going programs in sales, customer service, and product knowledge
* Assess performance and provide on-going feedback
* Complete and deliver performance appraisals and development plans
* Ensure team provides an exceptional customer experience in the store to achieve world-class service standards
* Maintain presence through effective floor management and ensure staff coverage in all areas of the store as needed
* Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our "People First" philosophy
* Work with District Managers and peers to develop best practices in store management
Criteria
* Proven ability to manage staff to exceed sales goals, while meeting payroll goals
* Proven to identify top talent, create teams, and train/develop/retain great people
* Proven ability to think through complex issues, and allocate time to execute multiple tasks and changing priorities
* Proven ability to motivate and influence others through personal actions and examples
* Effective communication, organization and leadership skills
* 4 + years management experience in specialty retail and/or multi-unit retail business environment
Physical Requirements
* Must be able to be mobile on the sales floor for extended periods of time
* Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
* Employment/promotion to this role will be contingent on successful completion of a background check
* Full time associates are expected to have open availability to meet the needs of the business. Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.
Benefits Just for You
This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $74,000.00-$83,000.00 annual salary.
Depending on your position and your location, here are a few highlights of what you might be eligible for:
* A generous discount on all Williams-Sonoma, Inc. brands
* A 401(k) plan and other investment opportunities
* Paid vacations and holidays
* Health benefits, dental and vision insurance, including same-sex domestic partner benefits
* A wellness program that supports your physical, financial and emotional health
Your Journey in Continued Learning
* Individual development plans and career pathing conversations
* Annual performance appraisals
* Cross-brand and cross-functional career opportunities
* Online learning opportunities through brand specific resources and WSI University
* Leadership development opportunities
WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration).
This role is not eligible for relocation assistance.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements ofthe San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Auto-ApplyGeneral Manager | Full-Time | Palm Springs Convention Center
Owner/manager job in Palm Springs, CA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Palm Springs General Manager will oversee all Directors and assist with the management, promotion, and operation of the facility in all facets, including operations, sales, marketing, finance, food and beverage, security, IT, production, technology, capital projects, partnerships, special events, community relations, sustainability, branding, and all other related departments within the Convention Center. The General Manager is responsible for shaping the overall culture, direction, coordination, and evaluation of the team and facility. This executive will also be responsible for maximizing the number of events and revenue opportunities at the venue and will work in unison with City of Palm Springs and community stakeholders to maximize the amount of regional and national convention/meeting business which occurs annually at the PSCC.
This role will pay an annual salary of $210,000 to $230,000 and is bonus eligible.
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until November 14, 2025.
About the Venue
The Palm Springs Convention Center is your ultimate destination for exceptional events and unforgettable experiences. Nestled against the backdrop of the breathtaking San Jacinto Mountains, our world-class facility sets the stage for gatherings that inspire, connect, and amaze.
Immerse yourself in the vibrant energy and natural beauty that define Palm Springs as you explore our state-of-the-art venue. Boasting 261,000 square feet of flexible meeting space, we have the capacity to accommodate events of all sizes, whether it's a small business conference or a grand trade show. Our versatile layout boasts spacious exhibit halls, elegant ballrooms, and well-equipped meeting rooms, ensuring every event finds its perfect fit.
Designed with both functionality and aesthetics in mind, the Palm Springs Convention Center offers cutting-edge technology, superior audiovisual capabilities, and modern amenities. Our dedicated team of professionals is committed to providing top-notch support, assisting you every step of the way to ensure your event runs smoothly and exceeds expectations.
Located in the heart of downtown Palm Springs, our center puts you just steps away from an array of world-class hotels, renowned restaurants, and exciting entertainment options. Whether you're here for business or pleasure, the convenience and accessibility of our location make it easy to make the most of your time in this vibrant desert oasis.
Responsibilities
Maintains active contact and effective working relationships with in-house Food and Beverage provider, Contract Administrator, City of Palm Springs departments, CVB, Facility Clients, Community Stakeholders, convention/live event industry decision makers, labor unions, and community and civic organizations.
Monitors OVG's compliance with all provisions of the management contract.
Aggressively promotes the use of the facility with the local destination sales and marketing organization to maximize the facilities utilization with high impact events.
Negotiates contractual agreements as determined necessary and in the best interests of the facility.
Negotiates lease agreements with meeting planners, third party organizations, event organizers, and promotors.
Coordinates facility involvement and event hosting with Convention and Visitors Bureau.
Assures the coordination, implementation and administration of specific policies and procedures prescribed by OVG corporate directives, to include: matters of training and development; quality assurance; energy efficiency; safety/emergency procedures, crowd control, crisis management procedures, or other areas as needed.
Develops and implements facility goals in accordance with the management contract, the client's objectives, corporate policy, and good business practices.
Prepares and maintains required and necessary reports/records for the Contract Administrator/City of Palm Springs, Board Members, and the OVG Corporate Office.
Plans, organizes, coordinates and directs all activities and personnel engaged in maintaining and operating the facility.
Assists and coordinates with the development of the annual operating event calendar, operations schedules, capital improvement plans, and projections for all revenues and expenses.
Conducts leadership and staff meetings on a consistent basis.
Directs the development and administers the execution of facility operating and marketing financial budgets, to include, operating revenue, expense budgets and capital expense plans.
Maintains daily oversite for all operations and event activity at the PSCC in collaboration with fellow OVG staff, assuring the successful coordination and execution of all activities.
Provides final approval of all contracts and agreements with licensees, vendors, suppliers for necessary activities and services at the facility.
Provides or coordinates for timely and effective response to directives and requests received from internal and external organizations, boards, stakeholders, partners, agencies, departments and individuals; assures and maintains the integrity of the facility and OVG360 in all forms of communication and personal contacts.
Oversees and advises Human Resources on any necessary revisions/modification to the staffing plans, including number and types of employees, essential functions, salaries, and benefits.
Assures the administration of personnel and the operation of the facility are conducted in accordance with applicable local, state and federal regulations.
Continually evaluates facility practices and recommends improvements to better reflect the needs of the Client and the facility, and/or to improve the efficiency and safety of operations, in compliance with OVG360 policies and procedures.
Responsible for recruiting, training, supervising and evaluating administrative and supervisory staff.
Establishes and maintains effective working relationships with all OVG PSCC team members.
Responsible for creating an exceptional working environment for all PSCC staff.
Assures that the PSCC is at peak operating efficiency and all facility improvement projects are completed on time and on budget.
Qualifications
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE:
Bachelor's Degree (BA) from a four-year accredited college or university with major course work in business or public administration or related fields.
Minimum 10 years progressively responsible experience in supervision and/or management of a facility of similar size preferable.
Or, equivalent combination of education and experience.
Experience in contract negotiations, budgeting, forecasting, purchasing, personal supervision, human resources, finance, operations, capital projects, security, sponsorships, event management and sales and marketing.
Experience in labor relations and union contracts.
SKILLS AND ABILITIES:
An extremely strong collaborator and relationship builder with a proven history of success with clients, stakeholders and managed teams.
Excellent communication and interpersonal skills and organizational ability.
Detail oriented with experience producing high level reporting for board and corporate review.
A true multi-tasker.
Ability to work with and maintain highly confidential information is required.
Ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative and collaborative environment.
Demonstrated knowledge of the principles and practices required in the successful management of a convention facility.
Ability to anticipate problems and implement immediate corrective action.
Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the convention and live entertainment industry.
Considerable knowledge of safety regulations and other federal, state or local laws and regulations.
Experience working in collaboration with DMO and local hotels to drive high impact business.
A leader and mentor with an entrepreneurial spirit.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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