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  • Manager, Digital Assets Risk Operations

    Fidelity Investments 4.6company rating

    Owner/manager job in Smithfield, RI

    Job Description:The Role The Manager position in Asset Management Risk provides general operational risk oversight for Fidelity Digital Asset Management and related businesses. Responsibilities include gathering important industry, market, and internal data, developing tools to measure risks and trends, and evaluating how these issues may impact Asset Management, our clients, and associates. This role will be accountable for analyzing data and controls to identify emerging and significant risks, perform targeted data-driven risk assessments, and develop risk management reporting using data visualization tools. The ideal candidate will have demonstrated commitment and passion for risk management, asset management, and academic/or work experience in related markets or fields. Candidates with SQL, programming, or data visualizations skills would be a plus. Strong communication, presentation and writing skills are also an important success factor. This role requires someone who is hard-working, eager to learn, and results oriented. The Expertise and Skills You Bring Bachelor's degree required 5+ years of relevant work experience in the financial industry, crypto experience preferred Experience in Compliance, Risk, or Operations related to crypto/blockchain products, data, services Demonstrated analytical skills with the ability to work with and summarize data from multiple sources Experience working with blockchain technology or related enterprises Executive level presentation skills required Project management experience Experience with data analysis techniques and visualization tools (e.g., Tableau), a plus Experience with common data science tools & languages, a plus CFA and/or FRM certifications a plus Foundational understanding of blockchain technology Ability to engage with multiple teams to establish a collaborative and interdisciplinary approach Natural intellectual curiosity, initiative, and love for learning new skills and capabilities Skilled at operating autonomously to achieve results in a dynamic environment Thrives in a dynamic organization where priorities shift to meet evolving business needs Superb verbal and written communications skills Strong data analysis skills (e.g., tools, strategies) Staying abreast of the latest innovations across industry Problem solver with a blend of creativity and analytical rigor The Value You Deliver Analyze data and controls as well as identifying latent and emerging risks. The results of this analysis will be compiled into comprehensive management reports, including visual aids, analysis of data analytics and conclusions. Actively perform proactive and targeted data analysis to identify risks for management. Perform ad-hoc quality control reviews for presentations and reports built by the team to ensure the integrity of the materials. Partner with business units to ensure that controls are working as intended and to improve the efficiency and effectiveness of processing. Note: Fidelity is not providing immigration sponsorship for this position The Team Asset Management Risk, part of Fidelity's Risk organization and aligned with Asset Management's Compliance Risk and Business Operations Group (CRBO), provides guidance to management and business units by proactively identifying and monitoring risks to protect the interests of the firm, its clients, and associates. To execute this goal, Asset Management Risk is responsible for identifying, analyzing, aggregating, and reporting on significant and emerging risks to assist management in strengthening their controls and processes. The base salary range for this position is $80,000-153,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Certifications:Category:Risk
    $80k-153k yearly 3d ago
  • Market Operations Manager

    Carvana 4.1company rating

    Owner/manager job in Newton, MA

    At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video . About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. What you'll be Doing Be a continuous positive force within the market and create strong morale and spirit throughout the team. Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition. Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss. Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine Actively look for ways to improve the overall customer and Advocate team experience. Address and effectively manage complex and sensitive customer-facing issues. What you should have 5+ years work experience in a customer facing team environment 3+ years of management experience Proven history of developing and coaching employees Prior experience with strategic planning, process improvement, and guiding teams to exceed goals Excellent interpersonal and leadership skills Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience Willingness to work on weekends Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had Bachelor's Degree Experience with Salesforce or Tableau An analytical mind Experience handling logistics What we'll offer in return Full-Time Salary Position Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak, and understand English. The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs. Frequent driving requires excellent visual activity and manual dexterity. Requires to work in outdoor weather conditions. Must be able to stay in stationary positions for extended periods of time (when driving) up to 3 hours at a time. Frequently communicates with customers and must be able to exchange accurate information. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $39k-49k yearly est. 13d ago
  • Terminal Manager

    Central Transport 4.7company rating

    Owner/manager job in Londonderry, NH

    : Central Transport LLC is one of the nation's most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations around the country, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry's most modern fleet with our tractors & trailers having an average age of 2.5 years old. Earlier this year, our business levels have reached the highest they've ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company. Our employees enjoy a competitive salary and benefits package, including: 401k, Paid Time Off (PTO), Medical/Dental Insurance, Flexible Spending Account, and Life Insurance. Candidate must be able to work a flexible schedule of: Monday-Friday 6:00AM-4:00PM Salary ranges from: $85,000-$105,000 per year including up to 20% in quarterly bonuses Terminal Manager Ideal Candidate Requirements: Prior LTL management experience is strongly preferred Must have strong leadership skills including the ability to hire, coach, counsel, train, and mentor employees Desire to surround customer with excellence in service High aptitude for technology The ability to multi-task while being detail oriented Excellent written, listening and verbal communication skills Willingness to work 50 hours/week average Bachelor's Degree, preferred but not required Duties include, but are not limited to: Oversee dock operations at the terminal This includes the process of loading & unloading freight, managing forklift traffic, and overseeing proper picking/sortation of palletized freight. Recruit, hire, onboard, and retain terminal staff Provide leadership and accountability to a team of drivers and dock workers Monitor dock production, ensuring facility Key Performance Indicator goals are met and/or exceeded Maintain a safe work environment compliant with state and federal DOT/OSHA standards Ensure company operational model compliance Support a culture of excellence in quality of product to internal and external customers Flexibility to work varying shifts as business levels increase
    $85k-105k yearly 1d ago
  • Manager, Digital Assets Risk Operations

    Fidelity Investments 4.6company rating

    Owner/manager job in Merrimack, NH

    Job Description:The Role The Manager position in Asset Management Risk provides general operational risk oversight for Fidelity Digital Asset Management and related businesses. Responsibilities include gathering important industry, market, and internal data, developing tools to measure risks and trends, and evaluating how these issues may impact Asset Management, our clients, and associates. This role will be accountable for analyzing data and controls to identify emerging and significant risks, perform targeted data-driven risk assessments, and develop risk management reporting using data visualization tools. The ideal candidate will have demonstrated commitment and passion for risk management, asset management, and academic/or work experience in related markets or fields. Candidates with SQL, programming, or data visualizations skills would be a plus. Strong communication, presentation and writing skills are also an important success factor. This role requires someone who is hard-working, eager to learn, and results oriented. The Expertise and Skills You Bring Bachelor's degree required 5+ years of relevant work experience in the financial industry, crypto experience preferred Experience in Compliance, Risk, or Operations related to crypto/blockchain products, data, services Demonstrated analytical skills with the ability to work with and summarize data from multiple sources Experience working with blockchain technology or related enterprises Executive level presentation skills required Project management experience Experience with data analysis techniques and visualization tools (e.g., Tableau), a plus Experience with common data science tools & languages, a plus CFA and/or FRM certifications a plus Foundational understanding of blockchain technology Ability to engage with multiple teams to establish a collaborative and interdisciplinary approach Natural intellectual curiosity, initiative, and love for learning new skills and capabilities Skilled at operating autonomously to achieve results in a dynamic environment Thrives in a dynamic organization where priorities shift to meet evolving business needs Superb verbal and written communications skills Strong data analysis skills (e.g., tools, strategies) Staying abreast of the latest innovations across industry Problem solver with a blend of creativity and analytical rigor The Value You Deliver Analyze data and controls as well as identifying latent and emerging risks. The results of this analysis will be compiled into comprehensive management reports, including visual aids, analysis of data analytics and conclusions. Actively perform proactive and targeted data analysis to identify risks for management. Perform ad-hoc quality control reviews for presentations and reports built by the team to ensure the integrity of the materials. Partner with business units to ensure that controls are working as intended and to improve the efficiency and effectiveness of processing. Note: Fidelity is not providing immigration sponsorship for this position The Team Asset Management Risk, part of Fidelity's Risk organization and aligned with Asset Management's Compliance Risk and Business Operations Group (CRBO), provides guidance to management and business units by proactively identifying and monitoring risks to protect the interests of the firm, its clients, and associates. To execute this goal, Asset Management Risk is responsible for identifying, analyzing, aggregating, and reporting on significant and emerging risks to assist management in strengthening their controls and processes. The base salary range for this position is $80,000-153,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Certifications:Category:Risk
    $80k-153k yearly 3d ago
  • Plant Manager-Beverage Manufacturer

    Epic Enterprises, Inc. 4.5company rating

    Owner/manager job in Ayer, MA

    The Plant Manager is directly responsible for leading and driving all operational activities at the facility to ensure consistent levels of production excellence are achieved and sustained while developing a fully engaged and talented workforce. In this role, the Plant Manager will provide clear direction and leadership to the plant staff through goal setting, performance and metric reviews, action planning and Continuous Improvement execution. Collaborating with all cross-functional groups within the organization, this role must maintain a clear focus on the tactical and strategic plans of the facility and ensure that they are aligned with corporate goals and objectives. essential functions, Job duties and responsibilities: Manage and optimize the performance of the production, maintenance and continuous improvement teams and supervisors enhancing workflow efficiency. Champion continuous improvement and embed operational excellence principles within manufacturing as the foundation of EPIC's culture. Demonstrate adeptness in troubleshooting production challenges and facilitating effective resolutions. Oversee the initiation of new production lines as well as the seamless operation of existing lines. Foster a Safety First, Quality Always culture focused on operational excellence while developing direct reports. Coach, manage and develop a high performing leadership team by setting high standards for selection, communicating, and delegation of key responsibilities. Improve the capabilities of all plant personnel and develop a highly motivated workforce. Lead facility to achieve Key Performance Indicators (KPIs) and use performance data to drive improvement and provide optimal production performance Implement cost-effective control systems over capital assets, operating expenditures, and labor costs Develop and execute upon a site capital plan, addressing both short-term and long-term opportunities Control and minimize overtime labor costs, maintenance/repair costs, downtime and product re-work. Optimize ingredient and packaging material usage to minimize scrap loss. Identify and eliminate potential sources of food safety risk. Effectively communicate urgent issues both internal and external to the management team as needed. Identify issues quickly, develop action plans and coordinate team member activities, so that these issues are communicated upward, and dealt with quickly & effectively. Identify root causes of issues and develop and implement corrective actions to prevent repeat problems. Ensure accurate and timely communication across all departmental functions. Support and comply with GMP's; understand and follow emergency action plan Support food safety, quality, and legality. Ensure the operation provides food-safe, quality products which meet or exceed all product specifications and regulatory requirements. · Comply with FDA regulations, other regulatory requirements, company policies, operating procedures, contracts and task assignments. · Assist in all regulatory audits of manufacturing at the facility. · Guide and develop processes/procedures related to Capital Equipment repair and refurbishment. · Occasional travel as business needs demand. · Other duties as assigned. EDUCATION/EXPERIENCE DESIRED: · College degree is preferred · Minimum 7+ years of applicable manufacturing experience in high-speed beverage manufacturing plant or similar plant management/operations management role. · Manufacturing experience with companies engaged in the manufacture of FDA regulated products. · Proven success leading, managing and developing a staff. · Strong interpersonal skills and ability to work with others in a positive and collaborative manner. KEY SKILLS DESIRED: · Leader, self-starter and team player. · Excellent speaking, writing and listening skills. · Proven ability to work in a fast-paced and high-demand environment. · Ability to utilize MS Office applications, Outlook, Word, Excel. PHYSICAL DEMANDS: · Ability to work in an office and plant environment with exposure to noise, equipment, and machinery · Ability to stand for long periods of time. · Able to perform repetitive movements (e.g. twisting, gripping, lifting, bending, reaching) WORK ENVIRONMENT: The work environment's characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. · The noise level in the work environment is usually moderate to high. · The environment can be wet, dry, hot, cold, sticky and dirty.
    $103k-150k yearly est. 1d ago
  • Sr. Manager Risk Management

    EG America 4.4company rating

    Owner/manager job in Westborough, MA

    Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team! EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America's #1 ‘one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center. What We Offer: Competitive Wages Work today, get paid tomorrow through our earned wage access program* Paid Time Off Medical/Health/Dental Coverage 401K with Company Match Team Member Discounts Tuition Reimbursement Employee Assistance Program Health Savings Account Company Spirit Days Employee recognition and awards And much more! Position Summary: This position will provide the primary support to the Director, Global Risk Management and will have indirect support from an Insurance and Claims Specialist. Duties include, but are not limited to, management of the insurance renewal process and certificate of insurance program. The position requires review of insurance terms and conditions of vendor contracts. The position will be asked to assist the Director in other areas such as business continuity and enterprise risk management as applicable. Responsibilities: Work closely with the company's insurance broker(s) and company personnel to collect and submit underwriting data for all property and casualty lines of business Manage the company's third-party certificate of insurance compliance program Work with the Director to create standard insurance terms and conditions for vendor contracts and leases Review and comment on the insurance terms and conditions of vendor contracts and leases Work with Director on claims management and loss control strategies Assist Director in preparing parts of the Risk Management Department budget Provide summary reports to Director Must be able to perform the essential functions of this position with or without reasonable accommodation Working Relationships: Able to collaborate cross-functionally with other teams in the company (E.g.., Legal, Safety, HR) Requirements Minimum Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration Preferred Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration Minimum Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts Preferred Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts Licenses/Certifications: CPCU, ARM or CRM preferred Soft Skills/Competencies: Excellent oral and written communication skills Strategic thinker Ability to foster teamwork and build collaborative relationships Strong interpersonal skills Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) Ability to work collaboratively with outside consultants and partners Able to drive outside consultants and partners to meet deliverable deadlines Travel: Limited travel required (5%) Hours & Conditions: Typically, Monday to Friday, 8+ hour days in an office setting, may be able to work 1 day from home with manager's approval. Physical Requirements: Minimal physical effort required, sitting / standing at computer for long periods of time. Ability to maneuver and lift up to 10 lbs. Wage $126000-$168000 Additional Info At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement. Consistent with Massachusetts Pay Transparency Law, we're sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications. Base pay represents just one part of our total rewards approach. We're proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.
    $126k-168k yearly 2d ago
  • Restaurant General Manager

    de Foods (KFC

    Owner/manager job in Newton, MA

    At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter; when we serve them with southern hospitality, we make our customers' day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. You want to make your customer's day, and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational, and fun. You set high standards for yourself and for the team. You're up for a challenge. You love the excitement of the restaurant business and know every day is different. And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes), and a true desire to learn and grow. This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment-related matters.
    $54k-81k yearly est. 13d ago
  • Operations Manager

    RCM Technologies, Inc. 4.2company rating

    Owner/manager job in Norwood, MA

    Permanent Placement Title: Operations Manager Compensation: Up to $170K, commensurate with experience - plus benefits, plus 20% bonus : Our client operates within the highly regulated and innovative medical device supply chain, focusing on the creation of high-performance, treated metal components. Their core offering involves applying specialized coatings to materials used in the internal architecture of complex instruments (e.g., control wires, structural tubing, and shaping implements). They are committed to delivering the highest quality lubricious and functional surface solutions to facilitate the development of innovative, life-altering products. Don't miss out on this chance to join a remarkably stable and successful organization that is poised for continued growth. Position Description: Our client is seeking an Operations Manager to join our dynamic team, who has excellent people management skills and strong experience in running manufacturing operations. This is a full-time, onsite leadership role, and this person will manage all manufacturing value streams in their two manufacturing facilities. Responsibilities: Lead and motivate manufacturing team, foster a culture of accountability, collaboration, and continuous improvement. Collaborates with planning, production supervisors, and engineering on day-to-day production. Works with manufacturing teams and engineering to implement and maintain process controls and quality control standards to ensure products meet or exceed customer requirements. Drives change and strategies to scale manufacturing operations to meet future growth. Completes resource planning and proactively identifies resource gaps. Coaches, mentors, and develops staff and production associates, including onboard new hires. Ensures cross-training and development plans are completed for entire organization. Establishes Lean manufacturing strategy, leads daily standup meetings, and Gemba walks. Identifies process improvements and develops strategies to drive efficiency and cost savings. Collaborates with senior leadership and HR on new hire needs and team training requirements. Fosters effective communication and teamwork to achieve business objectives. Organizes team to perform all manufacturing activities to be compliant with Quality and EHS requirements, policies, and procedures. Establishes and maintains departmental goals and metrics. Manages departmental expenses and cost reduction opportunities. Qualifications: Minimum 5 years of people management experience, preferably in the medical device industry. Proficient knowledge and application of GMPs & ISO 13485 system requirements, and knowledge of equipment qualifications tools (i.e., IQ, OQ, & PQ). Must be customer focused, have a strong quality mindset, and make effective risk-based decisions. Able to successfully manage complex situations, provide clarity and focus to teams, and has experience in driving continuous improvement projects and strategies. Possess practical knowledge of Lean Principles and Six Sigma Methodology. Lean and Six Sigma certification are a plus. Able to actively listen, flex communication style, and respond with empathy. Must be able to work in a fast-paced cross-functional team environment, with minimal supervision, and effectively communicate and present to all levels of an organization. Possess excellent people skills and emotional intelligence along with strong analytical, strategic planning, critical thinking, change management, facilitation, influencing, attention to detail, project management and problem-solving skills. Demonstrates good financial and business acumen, able to manage financial expenses and budgets . Education & Certifications: BS Engineering or BA Business degree required, an advanced degree such as MS Engineering and/or MBA is a plus. Benefits: 401K: Eligible after 3 months, automatically enrolled at 6%, match 3%, and Profit Sharing Tufts Medical / Delta Dental / EyeMed Vision - all eligible after 30 days Equal Opportunity Employer: RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Pay Transparency: RCM believes in transparency and fairness in compensation. We are committed to providing our employees with competitive salaries that reflect their skills, experience, and contributions to our organization. As part of our commitment to pay transparency, we want to provide you with as much information as possible about our compensation practices. About RCM: RCM Technologies, Inc. (Nasdaq: RCMT) is a business and technology solutions provider with world-class talent in key market segments. We help design, build, and enable the Industries of Tomorrow, Today. Operating at the intersection of resources, critical infrastructure, and modernization of industries, RCM is a provider of services in Life Sciences, Data & Solutions (IT), Healthcare, Engineering, Aerospace & Defense, and Process & Industrial. Disclaimer: This job posting is intended to describe the general nature and the level of the work to be performed. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
    $170k yearly 5d ago
  • Cloud Operations Manager

    Hiresigma

    Owner/manager job in Boston, MA

    JOB REQUIREMENTS: The Manager, AWS Cloud Operations is responsible for managing and optimizing cloud infrastructure hosted on Amazon Web Services (AWS) to ensure high availability, security, and performance. This role oversees the day-to-day operations, including monitoring, automation, cost management, and incident response, while leading a team of cloud operations engineers and collaborating with various departments. The Manager, AWS Cloud Operations also plays a key role in ensuring scalability, implementing security best practices, and aligning cloud operations with business objectives. EDUCATION: Bachelor's degree in Computer Science, Engineering, or related discipline required. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: AWS certifications required, with preference for: AWS Certified Solutions Architect and AWS Certified SysOps Administrator. EXPERIENCE: Five years of experience managing a cloud operations teams. Minimum 8 years of experience in an AWS operations or engineering role required. Experience with monitoring, automation, and cloud management tools (CloudWatch, CloudFormation, Terraform, Jenkins) required. KNOWLEDGE, SKILLS & ABILITIES (KSAs): In-depth knowledge of AWS services, architecture, and best practices. Strong understanding of cloud security, governance, and compliance standards. Excellent problem-solving, troubleshooting, and incident management skills.
    $75k-118k yearly est. 15h ago
  • Autonomous Vehicle Operations Manager

    Aceolution

    Owner/manager job in Boston, MA

    Role: AV Manager (Autonomous Vehicle Operations Manager) The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management. Key Responsibilities Lead, coordinate, and manage AV Driver/Operator teams across assigned locations. Conduct daily shift planning, scheduling, task delegation, and attendance tracking. Ensure compliance with all safety, security, and operational protocols. Train, coach, and mentor new and existing AV operators on operational procedures and program standards. Conduct performance reviews, provide feedback, and manage disciplinary actions when required. Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues. Monitor site productivity metrics and implement improvements to enhance efficiency. Respond to on-ground escalations and operational emergencies promptly. Prepare weekly operational status reports and performance summaries. Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime. Qualifications 5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field. Prior experience in a managing or lead role managing teams. Strong understanding of safety protocols and compliance-driven environments. Excellent communication, leadership, and people management skills. Ability to analyze performance metrics and identify process improvement opportunities. Comfortable working in dynamic and fast-paced field settings. Valid driver's license with a clean driving record. Ability to travel between assigned cities as needed. Preferred Skills Experience working with autonomous vehicles, fleet operations, or mobility transportation programs. Knowledge of incident reporting, compliance documentation, and operational audits. Technical aptitude to understand basic AV system operations and diagnostics Work Environment On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules. Field-based work involving both indoor and outdoor environments. Significant travel required - approximately 90% of the time across locations.
    $75k-118k yearly est. 4d ago
  • Operations Manager

    Prosearch 3.5company rating

    Owner/manager job in Groton, MA

    Our client, a tire processing facility in MA, is seeking an experienced Operations Manager to lead their team. The Operations Manager is responsible for directing and coordinating all activities within the Tire Processing Facility (TPF) to ensure operational excellence across production, quality, safety, and environmental compliance. This role oversees the automated PLC-driven processing system, manages maintenance schedules, and ensures timely delivery of high-quality products to customers. The manager works closely with safety and environmental consultants to maintain full regulatory compliance and leads continuous improvement initiatives using LEAN principles. Additionally, the position involves supervising and developing TPF personnel, managing workflow, and ensuring the facility remains organized, efficient, and ready to accept incoming materials. Key Responsibilities Operational Oversight: Direct daily TPF operations to meet production goals, quality standards, and delivery timelines. Process Improvement: Apply LEAN concepts to identify and implement efficiency and productivity enhancements. Quality Assurance: Monitor and maintain product quality through testing and compliance checks. Maintenance Management: Ensure timely preventive maintenance and repairs of all equipment. Safety & Compliance: Maintain OSHA and environmental compliance, including stormwater and spill prevention protocols. Team Leadership: Hire, train, schedule, and evaluate staff; foster a culture of safety, accountability, and continuous improvement. Cross-Functional Collaboration: Communicate with internal stakeholders and external partners to support operational needs. Data Analysis & Reporting: Track performance metrics, analyze trends, and recommend improvements to leadership. Qualifications Experience: Minimum 5 years in management within an automated/computerized processing environment; tire processing experience preferred. Skills: Strong mechanical aptitude, advanced problem-solving, excellent communication, and proficiency in Microsoft Office. Education: Bachelor's degree in a related field or equivalent experience. Certifications: Ability to obtain Dept. of Labor hoisting license within 6 months; valid driver's license required. If you are excited about process improvement and growing a facility. We would love to talk to you. Salary for this position will start at $125k and compensation includes benefits.
    $125k yearly 15h ago
  • Operations Manager - SiPhox Fulfillment

    Siphox Health

    Owner/manager job in Burlington, MA

    About the role SiPhox fulfillment is the backbone of our customer experience. You'll own day-to-day kit assembly, inventory, and shipping while building the systems that let us scale with speed and precision, keeping our customers 100% satisfied. What we're looking for A meticulous, high-drive operator who treats inventory accuracy, yield, and on-time shipments as non-negotiables, and is comfortable enforcing standards. Type-A, control-oriented, neurotic attention to detail. Responsibilities Inventory, Forecasting & Yield Run strict inventory control for all SKUs (kits, components, packaging). Maintain >98% inventory accuracy. Build demand and supply forecasts (12-24 week horizon). Translate forecasts into purchase plans and safety stock levels. Track on-time, in-full performance and keep aging orders near zero. Supplier & Cost Management Source, vet, and qualify high-quality suppliers for components, packaging, and logistics. Negotiate pricing, MOQs, and terms; prevent single-points-of-failure with dual sourcing. Manage the budget for COGS and OPEX; drive cost per kit down without sacrificing quality. Fulfillment, Logistics & SLA Enforce our SLA: every order ships within 1 business day. Coordinate inbound & outbound freight, 3PLs, and parcel carriers; resolve exceptions in real time. Quality Assurance & Compliance Stand up a robust QA system across incoming, in-process, and final inspections. Define sampling plans, acceptance criteria, and stop-ship triggers. Champion Good Documentation Practices; align workflows with ISO 13485-style rigor. SOPs, Training & Safety Write crystal-clear SOPs for kit assembly, fulfillment, inventory, and QC checks. Build role-based training, workstation standards, and audit checklists. Maintain a tidy, safe floor, calibrated equipment, and compliant handling. Software & Automation Partner with software engineering to build & optimize internal tools for fulfillment, assembly, inventory, and forecasting. Define requirements, write user stories, and own user acceptance testing. Work with & automate integrated barcode scanning, camera streaming for QA, lot/expiry capture, and real-time dashboards. Evaluate/implement WMS; ensure clean and reliable data. Success metrics you'll own SLA hit rate: ≥99% of orders shipped within 1 business day Inventory accuracy: ≥98% (cycle-count verified) First-pass yield (FPY): ≥99% for standard kits Forecast error (MAPE): improving quarter-over-quarter COGS per kit: tracked and trending down with quality intact Basic qualifications 3+ years in operations/supply chain/fulfillment. Proven ownership of inventory systems and aggressive ship-speed SLAs. Strong analytical toolkit: spreadsheets, dashboards, and KPI-driven decision-making. Supplier sourcing and budget management experience. Exceptional attention to detail and process discipline; writes and enforces SOPs. Comfortable working in a fast-moving, hands-on environment. Nice to have Experience with WMS implementation, barcode systems, and label/scan/print workflows. Strong scripting (Python/React) ability for lightweight automation and analytics. 3PL management and cold-chain shipping experience. How we work Ownership, precision, and speed. You'll have end-to-end control of fulfillment so kits ship on time and quality never slips. In-person, hands-on. Onsite in Burlington, MA to walk the floor, fix bottlenecks fast, and collaborate tightly with engineering and ops. Benefits Competitive salary + stock options Medical, dental, and vision coverage Membership to Lifetime Gym 401(k) Weekly company-wide lunches
    $74k-118k yearly est. 1d ago
  • Operations Manager

    Brenner Facility Services

    Owner/manager job in Wilmington, MA

    Job description: Overview We are seeking a highly motivated and strategic Area Operations Manager to oversee the daily operations within a designated geographic region. Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first. This leadership role requires a proactive approach to managing teams, optimizing processes, and ensuring operational excellence. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proven track record in operational management across diverse environments. This position offers an opportunity to drive growth, improve efficiency, and contribute to the overall success of the organization. xevrcyc Daily report to SVP of Operations.
    $74k-118k yearly est. 1d ago
  • Operations Manager

    Advantage Technical

    Owner/manager job in Milford, MA

    Growing company Milford is seeking an Operations Manager. The Operations Manager is a dynamic, hands-on and highly visual leadership position responsible for Production, Purchasing, Warehouse, Facilities & Maintenance, Wastewater, Safety and Continuous Improvement. Strong communication with other departments such as HR, Quality, Process Engineering, Finance, and Sales is crucial to align resources and activities to meet customer satisfaction. The Operations Manager is responsible for achieving manufacturing standards such as product yields, uptime, productivity, and utilization rates. This role is responsible for ensuring that the company has right-sized operations including all aspects of equipment, facility, and labor capacity for projected sales volumes. The position comes with a room for career growth, a competitive salary, bonus potential, and a comprehensive benefits package. Join a company invested in your career and apply today, we'd love to meet you! Role and Responsibilities: Promote the Safety-First principle with employees. Participate as an active member of the Safety Committee and conduct floor walks/audits periodically to de-risk operations. Own and execute production activities to obtain on-time deliveries to customers. Adjust schedules and/or priorities as necessary to meet established goals. Provides leadership and coaching to subordinates to drive, develop, and nurture a culture of planning, responsibility, and accountability to achieve overall business goals. Provide manufacturing leadership for capacity creation, productivity improvement, and process capability enhancements. Demonstrate leadership in achieving results through continuous improvement initiatives, preventative/predictive maintenance, and other similar proactive programs. Responsible for tracking and reporting site metrics - identification of trends, publishing results, and interacting with business leadership on site performance (strengths and improvement opportunities) Visible Leadership including participation in daily team communications, performance reviews, and engagement with employees on the manufacturing floor 40% or more of his/her time. Collaborate across business functions (HR, Quality, Engineering, Finance, and Sales) to achieve site and business objectives. Facilitate strong communications across functions for an understanding of site activities and needs. Skills and Qualifications: Bachelor's degree in Business, Manufacturing, Engineering, or Science, preferred Minimum 8 years of progressive experience in Manufacturing/Operations with proven results demonstrating bottom-line performance impact. Must have prior industry experience leading manufacturing operations and personnel. Wastewater & Chemical manufacturing experience a plus. Continuous improvement mindset required, and kaizen experience is a plus Highly organized and plans ahead Excellent leadership, management, and motivational skills Strong communication and interpersonal skills Proven experience creating and maintaining department budgets Advanced computer skills including proficiency in Microsoft Excel, Word, and PowerPoint Experience utilizing an ERP/MRP system. Acumatica experience a plus. Refined time management skills, including the capability of working under pressure to meet deadlines Physical Requirements: Work will be performed primarily in a manufacturing environment Requires sufficient personal mobility and physical reflexes May require extended periods of standing or sitting Ability to lift to (50 pounds) Pushing, pulling, bending, twisting, and lifting may be required Reasonable accommodations may be made for individuals with disabilities
    $75k-119k yearly est. 1d ago
  • Operations Manager

    The Bridger Group

    Owner/manager job in Sutton, MA

    We are working with a $30M commercial furniture manufacturer in the NE to help them find an Operations Manager to oversee an 80-person, 100,000sq ft plant. They are looking for a strong people leader to focus on quality and safety and to work in a trade-focused, low-tech manufacturing environment. It's the first shift, Mon-Fri, and the role reports directly to the CEO and owner of the company. Compensation is likely to land in the low to mid 100K range, predicated on background and experience! What You'll Do Oversee 80 individuals on the floor Maintain safety and quality standards Oversee productivity and overall efficiency What You'll Need 5+ years of experience in a similar role Supervisory experience preferred
    $75k-119k yearly est. 1d ago
  • Dog Groomer/Salon Manager - with 2 years experience full grooms/Comm Based

    Doggie Works, LLC

    Owner/manager job in Pembroke, MA

    *IMMEDIATELY HIRING* Seeking experienced groomer for Salon Manager Position; full time for established boutique Dog Daycare / Grooming Business located in Pembroke, Ma. Must have at least two years' experience working in a salon as a groomer. Must have good listening skills, customer service skills and must be reliable and honest. Great opportunity to step into a solid busy client base. Pay commensurate with experience and existing client book you may bring with you. *Compensation is commission based, paid bi-weekly through payroll service with direct deposit. Hourly pay for any additional hours in the daycare *operations. Familiarity with Gingr helpful. PLEASE DO NOT APPLY IF YOU HAVE NO GROOMING EXPERIENCE OR TRAINING. Job Type: Full-time Pay: $17.00 - $22.00 per hour Expected hours: 30 - 40 per week Benefits: * Employee discount * Flexible schedule Work Location: In person
    $17-22 hourly 42d ago
  • AWS Connect - Lead / Manager

    Synergy Technologies 3.9company rating

    Owner/manager job in Providence, RI

    Role: Lead / Senior Manager - AWS Connect Required Skills & Experience 12+ years of IT experience with at least 5+ years in AWS Connect and cloud contact center architectures. Proven leadership in Cisco-to-AWS migration programs, IVR modernization, and chatbot/voicebot transformation. Strong hands-on knowledge of: Amazon Connect (Contact flows, routing profiles, queues, telephony) Experience designing and integrating microservices / APIs (Java, Node.js preferred). AWS Lambda, Lex, S3, CloudWatch, DynamoDB, IAM, API Gateway Deep understanding of IVR systems, telephony, SIP, call flows, and BFSI customer service journeys.
    $90k-124k yearly est. 4d ago
  • General Manager, Events

    The Guild Brewing Company

    Owner/manager job in Pawtucket, RI

    The Guild Brewing Company, Rhode Island's largest craft brewery, is currently looking for a passionate and experienced General Manager, Events to oversee the Guild's event portfolio. This individual will be responsible for overseeing a team of event specialists and support staff to ensure high level execution of all private events and festivals for the Pawtucket beer hall, The Barn (our dedicated Pawtucket event space) and The Nook at The Guild Warren. There might be additional responsibilities as The Guild Brewing Company continues to grow and is adding location in Providence (The Guild PVD) and Plainville, MA (The Guild Garden at Plainville Square) in the spring of 2026. Essential Duties and Responsibilities include the following: · Overall management oversight of private events ranging to weddings, corporate events and private gatherings · Handle all Guild Pawtucket Barn booking and client communication · Assist in pre-event logistics and execution of events · Manage event/bartending staff during events · Execute “guest first” experience handling a wide range events · Assist in the development of event marketing strategy and overall promotional calendar · Demonstrated ability to be successful in a collaborated team environment · Ability to manage others in a dynamic work environment Requirements: · 5+ years related experience in the event or promotional industry · Client and guest focused mentality · Excellent problem solving/troubleshooting ability · Must be available to support 10-hour shift, nights, weekends and holiday schedules as required. The General Manager, Events' position is full time salaried position with competitive base pay plus a bonus structure. Comprehensive benefits including health, vacation, holiday time and retirement plan with company match. To be considered for this position, send resume and cover letter to *******************. Isle Brewers Guild, LLC. is an Equal Opportunity Employer committed to workforce diversity. M/F/D/V are encouraged to apply. Pre-employment background check required.
    $52k-101k yearly est. 3d ago
  • Inventory & Operations Manager

    DLP Industries

    Owner/manager job in Weymouth Town, MA

    Warehouse Operations Manager Weymouth, MA | Full-Time | On-Site DLP Industries is a leading distributor of maintenance, repair, and operations products in New England. We recently expanded into a larger warehouse in Weymouth, MA and are looking for an Warehouse Operations Manager to help streamline operations and support our continued growth. What You'll Do: Oversee daily warehouse operations Manage inventory accuracy and stock levels Expedite order fulfillment process Coordinate purchasing and supplier interactions Handle shipping and receiving Assist with local deliveries as needed What We're Looking For: Experience with fasteners, hardware, or MRO products (strong plus) Background in warehouse operations, logistics, and inventory control Strong organizational and time-management skills Clear written and verbal communication If you're looking to make a real impact at a growing company, and want the opportunity to grow your career into strategic roles, we'd love to hear from you.
    $75k-118k yearly est. 1d ago
  • General Manager

    Risus Talent Partners

    Owner/manager job in Litchfield, NH

    General Manager - Optimum Building Systems Optimum Building Systems is a leading specialty contractor specializing in drywall, acoustical ceilings (ACT), and exterior siding systems primarily operating in northern New England. As a trusted trade partner across commercial, institutional, and multifamily projects for more than 35 years, we've built our success on craftsmanship, reliability, and excellent outcomes for our clients. Now a part of Wall Works Holdings, a growing platform of region-leading specialty contractors, we're preparing for our next chapter of scalable growth by investing in quality data, efficient processes, and strong preconstruction capabilities to drive sustainable growth. Position Summary The General Manager (GM) will serve as the senior leader for Optimum Building Systems. This role will be responsible for the overall performance, leadership, and growth of the business - including full P&L ownership and oversight of all major functional areas: preconstruction, project delivery, safety, and finance. The GM will play a critical role in balancing two equally important priorities: preserving the legacy and culture that have made Optimum successful, including its deep relationships, craftsmanship, and teamwork-centric culture; and preparing the business for scale, through process improvement, talent development, and disciplined commercial management as part of the Wall Works Holdings platform. This role is ideal for a proven operational leader who can inspire teams, drive performance, and lead with integrity - combining entrepreneurial energy with disciplined business management. Key Responsibilities Strategic & Financial Leadership Own and manage the full P&L for Optimum Building Systems, ensuring profitability, cash flow, and long-term value creation. Partner with the Wall Works CEO and platform leadership to set strategic direction, annual goals, and performance metrics. Lead the development and execution of annual budgets, forecasts, and operating plans. Monitor financial performance, job cost trends, and margin discipline; identify and act on variances and improvement opportunities. Champion data-driven decision-making, implementing dashboards and metrics to drive accountability. Commercial and Operational Excellence Champion safety as a core value, ensuring all policies and practices support a culture of care and accountability. Oversee all major operational functions - including preconstruction, project management, field operations, safety, and finance. Drive continuous improvement in processes, systems, and tools, ensuring scalability, consistency, and alignment with Wall Works' operating standards. Ensure projects are delivered safely, profitably, and to a high standard of quality, maintaining the company's reputation for reliability and craftsmanship. Partner closely with the Director of Preconstruction to align estimating, sales, and production pipelines with operational capacity. Build on Optimum's excellent reputation by cultivating - in some cases, personally - new GC relationships. Drive the acquisition and integration of strategic “tuck-in” acquisitions Lead and develop a team of department heads and emerging leaders; promote a culture of trust, empowerment, and accountability. Attract, retain, and mentor high-performing talent across all levels of the organization. Collaborate with founders during transition to ensure knowledge continuity and cultural alignment. Invest in people development - training, career progression, and cross-functional collaboration. Serve as a visible, approachable leader who models humility, integrity, and professionalism. Cultural Stewardship & Transformation Honor and preserve the values and relationships that have defined Optimum's success for over 35 years. Champion cultural continuity while modernizing systems and processes for scalability. Build bridges between legacy practices and new initiatives, communicating change in a respectful, transparent way. Engage employees at all levels in the company's evolution - ensuring they see themselves as contributors to the next chapter of growth. Partnership & Growth Work collaboratively with Wall Works Holdings' leadership team to share best practices, align on systems, and participate in platform-wide initiatives. Support business development efforts by strengthening relationships with key general contractors, owners, and suppliers. Evaluate opportunities for growth - including new services, geographies, and strategic partnerships. Represent Optimum externally with professionalism, credibility, and enthusiasm for its craft and people. Qualifications 15+ years of progressive leadership experience within construction, specialty contracting, or related trades. Proven success in P&L ownership, strategic planning, and operational leadership. Strong understanding of commercial construction operations, including estimating, field management, and financial controls. Demonstrated experience in leading teams through growth or transformation - balancing cultural preservation with operational improvement. Exceptional communication and interpersonal skills; capable of earning trust with both craft professionals and executive peers. Skilled in financial management, forecasting, and data-driven performance measurement. Deep respect for craftsmanship, customer relationships, and the values of a tightly-knit, family-founded organization Personal Attributes Empathetic leader - honors legacy while guiding change with respect and inclusion. Operationally disciplined - thrives on structure, accountability, and continuous improvement. Strategic thinker - sees the big picture and connects it to daily execution. Relationship builder - earns trust internally and externally through integrity and follow-through. Culture carrier - balances performance with heart; respects people and process equally.
    $46k-88k yearly est. 3d ago

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