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  • Plant Manager II

    Pilgrim's 4.6company rating

    Owner/manager job in Waynesboro, VA

    Plant Manager At Pilgrim's, Safety Is A Condition , which means the safety of our team members comes first - always. Directs and coordinates overall operations for the poultry processing plant. Ensures that objectives are achieved at the lowest cost consistent with quality requirements. Delegate's authority to key supervisors in production, production control, methods, cost accounting, maintenance, and related operations. Directs all functions involved such as maintenance, manufacturing, production, purchasing, accounting, and administration. ESSENTIAL DUTIES & RESPONSIBILITIES: Directs production and ensures cost effectiveness and consistency with prescribed quality, accuracy, and performance standards. Maintains plant property and equipment in good condition to ensure compliance with governmental regulations and to ensure effective and economical operations. Prepares and submits operating reports to management to inform them of the current production status and to make recommendations to improve efficiency and effectiveness. Assures effective customer service and relations through timely delivery of quality product. Selects, trains, develops, and motivates manufacturing staff to maintain plant operation. Assures compliance of all plant operations with company policy and federal, state, and local regulations. May set production and processing goals for plant. EXPERIENCE: Typically requires a minimum of 7 years of DIRECTLY RELATED experience in a poultry processing plant. EDUCATION: High School Diploma/GED; Typically requires a Bachelor ' s degree in a related field. DIRECTLY RELATED work experience will be accepted on a year-for-year basis in lieu of the educational requirement. Why Work for Pilgrim's? Benefits : Vision, Medical, and Dental coverage begin after 60 days of employment; Paid Time Off : sick leave, vacation, and 6 company observed holidays; 401(k): company match begins after the first year of service and follows the company vesting schedule; Base Salary range of $168 ,000 +/- based on experience Incentive Pay: This position is eligible to participate in the Company's annual bonus plan, the amount of bonus varies and is subject to the standard terms and conditions of the incentive program; and Career Development: Our company is dedicated to supporting professional growth by offering continuous learning opportunities and a focus on career growth through various learning and development programs; The Company is dedicated to ensuring a safe and secure environment for our team members and visitors. To assist in achieving that goal, we conduct drug, alcohol, and background checks for all new team members post-offer and prior to the start of employment. The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work. About us: Pilgrim's is a leading global food company with more than 62,000 team members worldwide. The company processes, prepares, packages, and delivers fresh, frozen, and value-added food products for customers in more than 100 countries. Pilgrim's operates protein processing plants and prepared foods facilities in 14 states, Puerto Rico, Mexico, the U.K, the Republic of Ireland and continental Europe. Our mission: To be the best in all that we do, completely focused on our business, ensuring the best products and services to our customers, a relationship of trust with our suppliers, profitability for our shareholders and the opportunity of a better future for all of our team members. Our core values are: Availability, Determination, Discipline, Humility, Ownership, Simplicity, Sincerity EOE, including disability/vets Unsolicited Assistance: JBS and its companies do not accept unsolicited assistance from any recruitment vendors for any of our open jobs. All resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee at JBS and its companies or via the applicant tracking system, in any form without a valid written request and search agreement previously approved by HR, will be solely owned by JBS and its companies. No fees will be paid should the candidate be hired by JBS and its companies because of an unsolicited referral.
    $168k yearly 21h ago
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  • Electrical Shop Operations Manager

    Southern Air, Inc. 4.2company rating

    Owner/manager job in Lynchburg, VA

    Be part of a growing employee-owned company that has been around for over 75 years! Southern Air, Inc. is a company dedicated to the growth of our employees and excellent customer service. We serve clients throughout the Virginia, West Virginia, and North Carolina regions. This opportunity is located at our pre-fabrication facility in Lynchburg, VA. Southern Air, Inc. rewards your commitment with excellent wages and benefits, including participation in our ESOP (Employee Stock Ownership Plan), Holiday/PTO, medical, 401(k), and career opportunities. Join our team and enjoy the rewards. Job Description: Electrical Shop Operations Manager leads and manages the activities within the electrical pre-fabrication department, working closely with other production departments and project managers. These responsibilities include managing staff, creating work schedules, assigning specific duties, constantly reviewing performance data to drive productivity and goal achievement, and identifying opportunities for cost reduction and program improvement. Implement and enhance departmental policies, goals, objectives, and procedures. Also, determine staffing requirements, train new employees, and oversee personnel processes. Job Duties and Qualifications: * The successful candidate will be responsible for inspecting/testing products at various stages of production to ensure that customer specifications are being met and company quality standards are followed. * Working with part of an electrical team walking down all aspects of the electrical raceways, cabling, and system equipment is being installed correctly for handover on job sites. * Journeyman license and or ten-plus years in the trade. * Knowledge of code. * The ideal candidate will be able to work in a team environment and under pressure. * Ability to read and understand construction plans, contracts, and related documents. * Excellent computer proficiency (MS Office - Word, Excel). * Work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service. * Must be able to pass a post-offer pre-employment drug screen and may be required to satisfactorily complete additional background checks as required (i.e. DMV, criminal history). * Must adhere to all company policies and procedures. Benefits: * Health Plan - With company contributions to employee health savings account * Dental Plan * 401k with company match * ESOP (Employee Stock Ownership Plan) * Vision Plan * Short-Term & Long-Term Disability * Supplemental & Dependent Life Insurance * Life Insurance & Accidental Death and Dismemberment (AD&D) * PTO (Paid Time Off) for vacation and other purposes * Employee Assistance Plan * The work schedule is Monday through Friday, from 7:00 a.m. to 3:30 p.m. Skills and Abilities: * Ability to troubleshoot issues with systematic, thoughtful, timely, and effective solutions and procedures. * Demonstrate proper and safe use of tools and related equipment. * Experience in providing quality, professional customer-related services. * Ability to work and communicate effectively individually and in a team environment. * Ability to handle disruptions in stride with professionalism. * Ability to work independently in a commercial setting. Physical Demands/Working Conditions: The physical activities described are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions and expectations. Performing this job requires frequent use of hands to handle, control, or feel objects, tools, or controls. Must be able to sit, talk, hear, and stand frequently throughout the day. Must be able to climb, reach above shoulder height, stoop, kneel, crouch, or crawl frequently. The position occasionally may require lifting heavy objects (up to 50 pounds) and performing strenuous physical labor under adverse field conditions. May work with or around typical construction materials and chemicals requiring safety data sheet knowledge. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Visit our website to learn more about Southern Air, Inc. ******************** Accessibility: If you need an accommodation as part of the employment process please contact Recruiting at Phone: ************** Email: ************************* Equal Opportunity Employer, including disabled and veterans. If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, please choose your language: English - Spanish - Arabic - Chinese English - Spanish - Chinese If you want to view the Pay Transparency Policy Statement, please click the link: English View Company Information To see other positions, click here.
    $67k-114k yearly est. Easy Apply 20d ago
  • Sr Manager Maintenance

    Coca-Cola Bottling Co. Consolidated 4.4company rating

    Owner/manager job in Roanoke, VA

    Click here to experience a Day in the Life of our Teammates! Uncap Your Potential at America's Largest Coca-Cola Bottler - Pour Your Passion into Purpose! We're more than beverages-we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success. * Career Growth: Clear pathways to advance and develop your career * Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan * Purpose-Driven: Create meaningful impact in the communities you serve * Professional Development: Dedicated training + personalized mentorship Join us - your refreshing new chapter starts here! Job Overview The Maintenance Manager II supports a large volume facility and is responsible for all aspects of the Maintenance Department. This includes managing a program that ensures all assets including production equipment, support equipment, building, and grounds are properly maintained. The Maintenance Manager II will also develop and manage a team that strives for outstanding customer service achieved through diverse collaboration; identify and manage an annual budget that flexes spending to align with actual production volume, and work with plant leadership to maintain established KPIs. Duties & Responsibilities * Manages, leads, and motivates a team to deliver results by communicating company goals, safety practices, and deadlines; engaging and developing teammates through effective performance management, and coaching and training * Implements continuous improvement methods while maintaining customer focus, and embodies company purpose and values to inspire servant leadership * Develops and continuously improves a detailed department-specific business plan ensuring all facility assets including production equipment, support equipment, and building, and grounds are properly maintained. This is done through strategic and effective scheduling of assigned, monitored, and measured corrective, preventive, and predictive maintenance activities * Collaborates with the plant leadership team to ensure Annual Business Plan goals and other KPIs are achieving targets and develops and implements action plans to correct below target performance measures by actively participating in Meetings, Management Reviews, and Audits * Identifies financial needs of the facility assets and manages the department annual budget to flex spending to align with actual production volume and the needs of the business * Monitors monthly employee training requirements to ensure timely completion of all elements * Plans and executes Capital Expenditure Projects ensuring each one is delivered on time and on budget with FATs completed upfront when required, as well as all projects are closed through the Engineering and Accounting Departments timely with required project results achieved * Supports and participates in established best practices through the Management System initiatives to include ISO and KORE Standards Knowledge, Skills, & Abilities * Possess a strong understanding of Programmable Logic Controllers, PLC Networking, Hydraulics, Electrical, and Beverage Equipment Operations and repair * Possess the ability to manage both in-house and capital projects from the scheduling of (Contractor, Vendor, and Production related projects) to the projects financial impact on the plant's various costs centers or Capital Budgeting Process * 25% office environment, 75% industrial environment * Weekend work will be required to include some holidays as scheduled to support customer demand on Capital, Non-Capital projects * Equipment noise is elevated requiring the use of hearing protection. Some outside work may be required to support facility maintenance needs * 5+ years as a Maintenance Manager in a like business * Background in a Pro-Active Maintenance system environment preferred to include working with ISO Standards * Experience using SAP Maintenance, PLC background helpful * A high degree of professionalism * Knowledge of and intermediate, advanced skill level in project management * Ability to influence decision making of peers * Ability to interact and communicate with all levels in the organization with strong presentation, negotiation, and facilitating skills * Advanced PC skills * Promotes a good working relationship with supervisors, co-workers, and staff * Proactive in nature, actively participates, and is self-motivated * Encourages and motivates others * Continually demonstrates a level of integrity and professional demeanor in keeping with the company's mission and values * Excellent planning and organizational skills, excellent analytical problem-solving skills Minimum Qualifications * Associate's degree or up to 3 years of college or technical school Preferred Qualifications * Knowledge acquired through 7 or more years of work experience * A four-year degree in Engineering, Business, or a technical discipline is a plus but can be offset by experience Work Environment Noisy and non-temperature controlled environment #LI-MP1 Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law. Nearest Major Market: Roanoke
    $114k-138k yearly est. 21d ago
  • Operations Manager

    Green Thumb Industries 4.4company rating

    Owner/manager job in Low Moor, VA

    The Role GTI is seeking an experienced Operations Manager to lead our production team in our Low Moor, VA facility. As Operations Manager, you'll coordinate with on the ground leadership to direct all the daily processes and long-term targets of our production facility in Low Moor. You'll grind away at the details of managing internal resources to maximize safety, compliance, efficiency, productivity and culture. You'll also blaze the path toward creating and developing the multilevel professional team in Low Moor, and you'll work closely with the management team to keep every detail of the facility up to snuff. You will be the one to ensure product quality standards are maintained, complete and accurate orders are processed and delivered, and inventory integrity is maintained. The operational duties are mostly hands-on and direct in nature and require substantial time be spent on the plant floor working closely and directly with all production employees. A strong leader knows that success is always a joint effort, and the Operations Manager will also excel at working with leadership from GTI Headquarters to help make sure GTI is smoking the competition at every level! Responsibilities Oversee all strategic planning and vision for facility plant operations for processing, packaging, maintenance, quality and logistics/fulfillment Manager all facility activities working closely with departmental managers ensuring wholesale objectives are accomplished on time and budget Partner with facility General Manager on budgeting; Analysis of facility data, including efficiency metrics, labor variance analysis, defect rates, cost drivers, volume and capacity planning, etc. to make recommendations on optimal quality and efficiency improvements and capital expenditures Develop and produce reporting to clearly illustrate the trends of the business Manage and maintain a company culture consistent with the culture established at GTI corporate of accountability, transparency and enjoyment Participate in developing and implementing rules, regulations, policies, and procedures to advance GTI's mission, vision, goals and objectives Continuously improve the skills, knowledge and morale of all employees; create an environment where the entire team does the same Implement and maintain wholesale facility and equipment preventative maintenance program; replace, or make adjustments to plant facilities and equipment when necessary Ensure compliance with local, state, and federal billing or licensing requirements Will be required to be on-call and to respond to emergency situations at any time. This may include scheduling issues, potentially covering a vacant shift, facility issues and/or human resources requirements Other duties as assigned Working Conditions Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil). Qualifications Bachelor's Degree in Engineering or Business, preferred 5+ years of management experience in manufacturing environment; direct management of 30+ individuals in a manufacturing setting required Consumer Packaged Good experience preferred In-depth knowledge & understanding of Lean, Six Sigma, certifications a plus Exposure to horticulture and/or plant science and/or lab processing, a plus Can-do attitude and ability to adapt quickly; business is experiencing tremendous growth so previous operational experience in growth environment is substantially preferred Adapts and thrives in a demanding, start-up, fast-paced environment Superior communication and interpersonal skills (verbal, non-verbal, written), with the ability to build relationships at all levels, both internally and externally Possesses a high level of critical thinking Operates with a high level of professionalism and integrity, including dealing with confidential information Must understand and comply with the rules, regulations, policies, and procedures of GTI Must have a solid understanding of the Medical Marijuana laws, rules and regulations set forth by the state; a pursuit to further their understanding and knowledge of the industry and the laws Additional Requirements Must pass any and all required background checks Must be and remain compliant with all legal or company regulations for working in the industry
    $71k-119k yearly est. Auto-Apply 2d ago
  • General Manager

    STC Virginia-LLC 4.0company rating

    Owner/manager job in Lynchburg, VA

    Job DescriptionBenefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Paid time off Training & development Dental insurance Health insurance Opportunity for advancement Vision insurance Benefits: Employment growth opportunities Competitive Wages based on experience and abilities Flexible Scheduling. Competitive bonus plan. Employee discount on products & services. Company Overview Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. Its the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company manages over 350 locations and employs over 2200 individuals. We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are. Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. Youll love working in a positive environment where coworkers become friends. Youll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees. Job Summary This position contributes to Sun Tan Citys success by leading a team to create and maintain the Sun Tan City Experience for our clients. The Salon Director is required to regularly exercise discretion in managing the overall operation of the salon. The majority of your time is spent supervising and directing the workforce, making staffing decisions (i.e., hiring, training, evaluating, disciplining, discharging, staffing and scheduling), ensuring client satisfaction and quality of client experience, monitoring and motivating staff to achieve performance goals, handling minor maintenance issues, ensuring the cleanliness of your salon, and managing safety and security within the salon. The Salon Director is responsible for modeling and acting in accordance with Sun Tan City principles in order to deliver an exceptional client experience. Tasks & Responsibilities: Developing and coaching employees to provide amazing client experiences. Following up swiftly on client concerns and issues. Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume. Displays a client comes first attitude by holding team members accountable for quality client service. Drives company metrics by developing action plans. Directly motivates and instructs the salon team by implementing company programs. Manages with integrity and honesty and promotes the culture, values, and mission of Sun Tan City. Plans, Identifies, communicates, and delegates responsibilities to team members to ensure smooth flow of operations. Directly responsible for the cleanliness, maintenance, sanitation, and organization of the salon. Manages salon staffing levels to ensure employee development and maintain salon operational requirements. Adherence to applicable wage and hour laws for non-exempt team members and minors. Uses all operational tools to plan for and achieve operational excellence in the salon. Tools include labor guidelines, reports, cash management and inventory management. Utilizes financial reports to identify and address trends and issues in salon performance. Regularly conducts performance assessments, providing feedback and setting challenging goals to improve sales performance. Manage ongoing sales. The Salon Director is required to work a 5-day workweek of 40 hours per week. (minimum) The Salon Director is required to work a varying number of mid and/or closing shifts each week as determined by their supervisors based on business trends and staffing needs. Experience: College education preferred, but not required. Management and/or Sales experience required. Basic Computer skills (ability to use Word, Excel, and Outlook) Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously. Strong knowledge of client service techniques and operational practices. Strong problem-solving and organizational/planning skills. Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures. Team building skills Ability to prioritize and delegate. Physical Requirements: Ability to stand and walk for long periods of time. Ability to bend at the waist to clean tanning equipment. Ability to lift or assist in lifting items and heavy boxes. Ability to bend down to pick up trash, towels, etc. from the floors. Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.
    $52k-106k yearly est. 20d ago
  • Service Manager - Berglund Luxury Roanoke

    Berglund/Farrell Automotive 4.1company rating

    Owner/manager job in Roanoke, VA

    Description of the role: The Service Manager at Berglund Luxury Roanoke specializes in imports and is responsible for overseeing the service department and ensuring the highest standards of customer satisfaction, efficiency, and profitability. This role requires exceptional leadership and management skills, as well as a strong background in dealership service management. Responsibilities: Manage the daily operations of the service department to ensure the operation runs smoothly and meets or exceeds targets. Lead, motivate, and support a team of technicians and service advisors. Drive the department's financial performance by increasing customer pay, maximizing hours per repair order, and managing inventory efficiently. Ensure high levels of customer satisfaction by addressing customer concerns, resolving issues, and maintaining strong relationships. Collaborate with parts and sales departments to streamline operations and communication. Implement and enforce company policies and procedures. Train and develop service department staff. Requirements: Prior experience as a Service Manager in an automotive dealership. Technical proficiency and understanding of import vehicles. Strong knowledge of automotive service processes and procedures. Excellent leadership skills to motivate team and maintain a positive work environment. Strong problem-solving and decision-making abilities. Detail-oriented with a focus on quality and efficiency. Proficiency with computer systems and service management software. Benefits: Competitive compensation package. Opportunity for career growth and advancement within the company. Health, dental, and vision insurance. 401(k) retirement plan. Paid vacation and holidays. Employee discounts on vehicle purchases, parts, and service. About the Company: Berglund Automotive, family owned and operated for over 50 years, is a trusted member of the communities we serve in Southwest Virginia. With 10 locations and 20 automotive brands, we are dedicated to delivering quality service to customers and providing a rewarding workplace for our employees recognizing that their success drives our continued excellence. Berglund Automotive is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.
    $59k-93k yearly est. Auto-Apply 60d+ ago
  • Area Manager

    DCS Asset Maintenance 4.5company rating

    Owner/manager job in Lexington, VA

    DCSAM is a family owned and operated business with treating all employees like family at the core of our values. Our employees provide innovative, safe, and high-quality infrastructure/maintenance contracting services to State DOTs, railroads, and other commercial/residential customers across the entire United States. Employees receive generous compensation packages, employee engagement events & career development programs, just to name a few of the perks of being part of the DCSAM family! To provide quality service, we need top-of-the-line employees. That is why we offer great compensation, awesome benefits, and a work environment worth bragging about! Job Description DCS Asset Maintenance is seeking a highly motivated and responsible Area Manager with a great attitude and high work ethics. This position is responsible for supervising, guiding, and instructing the work assignments of subordinate staff. He or She will perform work in the maintenance of highways and rights of way, as well as the installation of traffic control devices. The employee may use hand tools, power tools, and serve as the primary equipment operator on various types of heavy equipment. They will respond to emergency situations affecting the state routes system during and after normal work hours. He or She will provide supervision of a maintenance crew to accomplish the assigned tasks and assist the Project Manager in all duties. MAJOR DUTIES AND RESPONSIBILITES: Responsible for planning and directing the day-to-day activities of field crews as directed by VDOT. Responsible for overseeing operation, maintenance, and repair of all equipment. Responsible for the inventory and management of equipment, materials, stockpiles, etc. As a working manager, you will also be responsible for repair work including, but not limited to, repair of fences, sign repair, litter debris removal, and other highway maintenance activities to include emergency response. Use equipment safely. Other duties, as assigned. Qualifications EDUCATION: High School Diploma or Equivalent is required. EXPERIENCE: Demonstrated experience planning and monitoring the work activities of field personnel providing highway construction and/or maintenance activities. Thorough knowledge of practices, materials, methods, and equipment used in highway routine maintenance activities. Working knowledge of the Manual on Uniform Traffic Control Devices (MUTCD) and traffic control procedures from work zones. Working knowledge of operation, repair, and maintenance of equipment supplied by the Contractor and other equipment utilized in performing the activities defined in the scope of work. Additional Information Benefit Highlights: Challenging and rewarding work environment Competitive Compensation Excellent Medical, Dental, Vision and Prescription Drug Plan 401(K) Generous Paid Time Off Career Development Pay rate: TBD Come be a part of the DeAngelo family, today! DCSAM is an equal opportunity employer and complies with all hiring and employment regulations. In the event an ADA accommodation is needed, DCSAM is happy to help all employees achieve gainful employment in an atmosphere where they are appreciated and respected. DCSAM offers subcontracting services to government agencies as such, candidates may be subject to pre-employment screenings such as criminal background checks, pre-employment, post-accident & reasonable impairment drug screenings, motor vehicle record checks, etc. as such, DCSAM complies with all federal and state regulatory guidelines including the FCRA.
    $83k-108k yearly est. 14d ago
  • General Manager

    U.S. Lawns 3.2company rating

    Owner/manager job in Lynchburg, VA

    The General Manager is responsible for overall operational and financial performance, including effective financial management, staffing models, and customer service levels across all departments. He or she is accountable for profitability, asset management, accounting compliance, customer satisfaction, public relations, sales and marketing, human resources, personnel training and development, and developing an annual operating budget. The General Manager ensures the fiscal effectiveness of all areas and provides leadership to accomplish departmental objectives. The ideal candidate has a Bachelor's degree in Business Administration or a related field and five years of progressively responsible management experience that includes financial analysis (P&L) experience. He or she must have excellent communication and interpersonal skills, strong supervisory and management skills with high customer service expectations, and good computer and Microsoft Office skills. RESPONSIBILITIES Oversees the management and daily operations across all departments Ensures stated goals are met Manages budget and finances Manages and maintains property, which includes ensuring the building/grounds are kept in a clean and safe condition, that all systems are maintained according to set schedules/procedures, etc. Manages and mentors staff, including recruiting/hiring/training of all employees, overseeing HR/payroll, managing issues of discipline/termination, ensuring ongoing training/education, etc. Monitors sales and marketing initiatives and activities Ensures compliance with all applicable federal and state laws and all company policies Ensures that required documentation is complete and is in compliance with regulations and standards Performs other duties as assigned QUALIFICATIONS Bachelor's degree in Business Administration or a related field preferred; an equivalent combination of education and experience may be considered Five years of relevant experience required Experience in supervising and managing staff Knowledge of budgeting, forecasting, staffing, and scheduling P&L experience Strong leadership and motivational skills Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress Excellent organization and multi-tasking skills Strong computer and internet skills, including Microsoft Office suite
    $51k-103k yearly est. Auto-Apply 60d+ ago
  • Staffing Branch Manager

    Lingo Staffing 3.4company rating

    Owner/manager job in Roanoke, VA

    Job DescriptionJob Title: Branch Manager Job Type: Full-Time | Onsite | $60k-$75k Base salary + uncapped bonus potential Industry: Staffing - Light Industrial, Warehousing, Manufacturing, AdministrativeAbout Us:Lingo Staffing, Inc. is a rapidly growing staffing agency committed to delivering high-quality talent solutions in the light industrial, warehousing, manufacturing, and administrative sectors. With a focus on integrity, collaboration, and results, we empower businesses and job seekers through exceptional service and strategic staffing.We are seeking a driven and experienced Branch Manager to lead our Roanoke, VA office. This is an exciting opportunity for a dynamic leader to manage operations, develop business, and drive the success of a high-performing staffing branch.Responsibilities: Branch Leadership & Strategy Oversee daily operations of the Roanoke branch to meet and exceed performance goals. Provide hands-on leadership to a team of recruiters and support staff. Create and execute strategic plans to grow branch revenue and client base. Sales & Business Development Identify, pursue, and secure new business opportunities in the local market. Build and maintain strong client relationships through regular engagement. Conduct client visits to understand workforce needs and ensure service satisfaction. Recruitment & Talent Management Support recruiting team in sourcing, interviewing, and placing qualified candidates. Ensure compliance with employment laws and company policies. Monitor fill rates, time-to-fill metrics, and client retention. Team Development & Performance Train, coach, and mentor team members to meet individual and branch goals. Conduct performance evaluations and create growth plans for staff. Foster a positive, accountable, and collaborative team environment. Operational Excellence Ensure accuracy in payroll, invoicing, reporting, and internal systems. Monitor KPIs and prepare weekly/monthly performance reports. Manage budgets and control branch expenses. Qualifications: 3+ years of experience in staffing, recruiting, or workforce solutions. 1-2 years of experience in a leadership or supervisory role, preferably in staffing. Strong knowledge of light industrial, manufacturing, or warehousing industries preferred. Proven sales and business development success. Excellent interpersonal, organizational, and problem-solving skills. Ability to lead a fast-paced, results-driven team. Strong proficiency with applicant tracking systems (ATS) required; familiarity with Bullhorn is preferred. What We Offer: Base salary + uncapped bonus potential Health, dental, and vision insurance 401(k) retirement plan Paid time off (PTO) and holidays Professional development and career advancement opportunities A supportive and collaborative team culture #LSINJOBS
    $60k-75k yearly 14d ago
  • General Manager(08397) - 3207 Forest Brook Rd.

    Domino's Franchise

    Owner/manager job in Lynchburg, VA

    You were born to be the boss, we know. You get up in the morning and you make sure everyone is doing what they need to do. Then, you go to work and make sure that everyone there is doing what they are supposed to do, even your boss. Well, maybe it is time you moved up. You want to be the boss? Well now is your chance. You will be responsible for everything that happens during your shift. This includes all cost controls, inventory, cash control, and customer relations. You must set an example and follow all policy and procedures 100% of the time and expect your crew to do the same. Communication Skills Operate all equipment Stock Ingredients Prepare Product Receive and Process Phone Orders Take inventory Complete Paperwork Clean Equipment and Facility Daily Training and Orientation Creating Schedules Staffing Paperwork Cost Control Cash Control Food Management Perfect Image Great Customer Service
    $48k-92k yearly est. 12d ago
  • Retail Associate Manager SALEM | W Main St

    Imobile 4.8company rating

    Owner/manager job in Salem, VA

    We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading! Arch Telecom's Retail Associate Managers (RAM) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RAMs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties. What you'll do in your role? Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by: * Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store * Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. * Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. * Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. * Assist Retail Store Manager is daily operations and coaching. Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: * How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! * Why plans and services will let our customers live unlimited, feel the love, stay connected and go further. * How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with and partner with employees across channels, including business and customer service to: * Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. * Successfully identify and handoff small business leads. * Develop strong peer relationships where we are all accountable for the company's success. * Be willing to have a good time while providing first class customer experience The ideal candidate will bring: * Leadership! * Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. * Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues. * Being effective with operational, financial and performance management. * Amazing communication skills, to your team and customers. * Prior wireless sales experience. What's in it for you? * Employee Stock Ownership Program (ESOP) * Competitive hourly pay * Bonus earnings * Automatic raises when reaching attainable milestones * Exciting opportunities for career advancement * A culture of care & excellence * Health Benefits for Full Time Employees What "must haves" do you need? * Be at least 18 years of age * High school degree or GED * Ability to stand for long periods of time * Ability to lift objects weighing up to 25lbs * Reliable transportation * Full Time (40 hours) Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU! Apply Now: ******************* Inquiries: **************************
    $60k-95k yearly est. 43d ago
  • General Manager Trainee IHOP 593

    Peachtree Restaurant Partners 4.7company rating

    Owner/manager job in Roanoke, VA

    Embark on an exciting leadership journey with the International House of Pancakes (IHOP) as a General Manager. As the driving force behind our restaurant's success, the General Manager will oversee all aspects of operations, lead a team of dedicated professionals, and ensure exceptional guest experience. Responsibilities: Lead and manage all aspects of restaurant operations, including staffing, scheduling, and budgeting, to achieve business goals and targets. Recruit, train, and develop a high-performing team, fostering a positive work environment and promoting teamwork and collaboration. Ensure compliance with company policies, procedures, and standards, as well as local health and safety regulations. Implement strategies to drive sales growth, enhance profitability, and maximize operational efficiency. Monitor, analyze, and manage key performance indicators (KPIs), such as sales trends, labor costs, and customer satisfaction, to make data-driven decisions. Handle customer inquiries, concerns, and complaints in a professional and effective manner, striving to exceed guest expectations. Manage inventory levels, control costs, and optimize supply chain management to minimize waste and maximize profitability. Qualifications: Bachelor's degrees in Business Administration, Hospitality Management, or related field preferred. Minimum of 3-5 years of progressive experience in restaurant management, including leadership roles. Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team. Proven track record of achieving business results, driving sales growth, and managing profitability. Excellent communication, negotiation, and problem-solving skills. Ability to work flexible hours, including evenings, weekends, and holidays, as needed. Competencies: Leadership: Ability to inspire and empower team members to achieve excellence and deliver outstanding service. Strategic Thinking: Ability to develop and execute business strategies to achieve long-term success and growth. Financial Management: Strong understanding of financial principles and ability to manage budgets, control costs, and drive profitability. Customer Focus: Commitment to providing exceptional guest experiences and building lasting relationships with customers. Adaptability: Flexibility to adapt to changing priorities and environments and drive continuous improvement. Skills: Leadership and team management Business acumen Sales and marketing Financial analysis and budgeting Problem-solving and decision-making Physical Requirements: Lifting and Carrying: Ability to lift and carry trays of food and beverages, typically up to 50 pounds. Standing and Walking: Prolonged periods of standing and walking throughout the shift. Bending and Reaching: Frequent bending, reaching, and twisting. Manual Dexterity: Good hand-eye coordination. Communication Skills: Clear verbal communication to interact with people. Temperature Tolerance: Ability to work in varying temperatures. Benefits: Holistic Well-Being: Health insurance, wellness programs, flexible hours, and paid time off for full-time staff. Financial Security: Competitive pay, paid weekly, retirement plans, and financial planning services. Career Growth: Training programs, clear career paths, and mentorship opportunities. Recognition: Performance-based incentives, bonuses, and employee recognition programs. Inclusive Environment: A diverse and supportive workplace with open communication and teamwork. Flexibility: Customizable benefits and support for major life events.
    $50k-101k yearly est. 60d+ ago
  • General Manager - Automotive Experience Required

    Tire Discounters 3.1company rating

    Owner/manager job in Stuarts Draft, VA

    At Tire Discounters, we pride ourselves on doing the right thing, delivering excellent car care, and outstanding customer service. That's why we look for General Managers who are strong leaders that can guide a team to meet or exceed their goals and serve as a trusted business partner in their communities. The General Manager is the neighborhood's automotive go-to person. They run the operations of their retail store in selling tires, services and parts while ensuring the quality of their store operations are compliant to the company's policies and procedures. You'll Run the Store: You'll need having outstanding customer service and leadership skills, a passion for winning and a genuine desire to coach and develop your team into tomorrow's leaders. Strong people skills, sales, and retail experience are must! What Our General Managers Do: * Lead team to provide outstanding Customer Service to every customer * Meet or exceed sales and profit goals * Be a strong mentor and lead by example * Ensure implementation and enforcement of policies and procedures * Attract, hire, train, develop, evaluate and retain store employees * Exercise strong, fair, and consistent leadership with all employees * Delegate authority and subsequent ownership of functions as appropriate * Build and maintain a team effort consistent with the goals of the company * Assist and perform other duties of absent employees as necessary * Protect company assets, cash, inventory, equipment, systems and documents * Adhere to state, local and federal laws * Maintain a drug-free workplace * Perform inventory control * Maintain store security * Merchandising and display We Offer FULL benefits Including: * Competitive salary including base + incentives * Medical, Dental, Short Term and Long Term Disability, Life Insurance, and 401k Program * Employee discount program * Paid vacations and holidays * Paid onsite, offsite and online training designed to encourage personal development * Strong Advancement Opportunities-We want to see you grow and succeed! * Five Day work week and weekly pay. No Sundays! General Manager Qualifications: * Associates Degree or comparable experience * Minimum 2 years of previous management experience * Strong retail sales experience * Strong telephone, verbal and written communication skills * Ability to work under pressure and handle multiple tasks at one time * Valid In state motor vehicle license * Ability to work Saturdays * A.S.E. Certifications 4 and 5 preferred but not required * Authorized to work in USA
    $49k-98k yearly est. 22d ago
  • General Manager (Roanoke)

    TK Elevator 4.2company rating

    Owner/manager job in Roanoke, VA

    The first 3 letters in workplace safety are Y-O-U! TK Elevator is currently seeking an experienced General Manager in Roanoke, VA. Responsible for driving revenue growth and managing the branch's P&L by successfully managing all departments and lines of business to exceed business goals. Drives the culture and sets expectations for safety, work ethic, professionalism, ownership of the business and shares pride in the branch and the branch's successes. ESSENTIAL JOB FUNCTIONS: * Supervises department managers and superintendents by providing direction and training, and communicating company policies, procedures and objectives. * Leads by example the company's commitment to safety and administers the company safety program. * Ensures the branch's daily operations run efficiently and cost effectively and meets financial commitments including target EBIT dollars and gross margin percent goals across all lines of business except New Installation. * Manages profit and loss (P&L) and uses accounting reports to measure each department's performance to ensure monthly budgetary goals are met. * Works with sales managers to increase customer base * Oversees retention of service contracts including direct involvement in all "at risk" customer accounts. Plays leadership role in customer retention programs using NPS scores, processes, tools and technology. * Develops and maintains strong working relationships with clients, elevator consultants, building owners, managers and prospects. * Oversees and ensures that the employee performance process for both union and non-union employees is performed timely and consistently. * Recommends employee merit increases as part of the performance management process for non-union employees and meets with employees to review their compensation and bonus structure. * Maintains a strong working knowledge of the overall market area. * Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements; and a good understanding standing of employment and labor laws. * Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods. * Maintains a maintaining a strong working knowledge of the contract with the International Union of Elevator Constructor. Includes meeting with local business agents to resolve issues involving contract work, grievances and union employee issues. * Responsible for Reviews and approves invoices, accounts receivables, write-offs and credits. * Consults with regional and district teams in areas of operations, sales, accounting, safety and human resources. Ensures that all HR matters are coordinated with the regional HR team. Responsible for multiple levels of approvals including but not limited to purchasing, contract execution, contract modifications, and price adjustments EDUCATION & EXPERIENCE: * Thorough knowledge of the elevator industry and general management methods within the elevator industry * Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience * Proven success managing and developing talent within the workforce * Ability to define problems collect data, establish facts and draw valid conclusions * Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables * Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered * Medical, dental, and vision coverage * Flexible spending accounts (FSA) * Health savings account (HSA) * Supplemental medical plans * Company-paid short- and long-term disability insurance * Company-paid basic life insurance and AD&D * Optional life and AD&D coverage * Optional spouse and dependent life insurance * Identity theft monitoring * Pet insurance * Company-paid Employee Assistance Program (EAP) * Tuition reimbursement * 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed. Additional benefits include: * 15 days of vacation per year * 11 paid holidays each calendar year (10 fixed, 1 floating) * Paid sick leave, per company policy * Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment) Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
    $52k-81k yearly est. 37d ago
  • General Manager

    V & P 3.9company rating

    Owner/manager job in Salem, VA

    General Description This position is responsible for managing daily hotel operations to achieve planned goals for revenue and profit while maintaining standards for guest satisfaction, employee satisfaction, quality assurance, and asset protection; provide leadership, training, direction and support to hotel employees; maintain a high quality product. Minimum Experience Must have 2 years hospitality management experience in operations Physical Requirements Must be able to sit or stand for long periods at a time. May be required to do light lifting or carrying. Capable of working in a fast paced environment and in stressful situations. Must respond to multiple task interruptions and still provide service to internal and external customers in a professional and courteous manner. May be required to walk and/or stand for long periods of time. Must be flexible in work hours/days. General Requirements Must have knowledge of a variety of computer software applications in word processing and spreadsheets. Word, Excel, Power Point and Access. preferable for candiate to have knowledge of HotelKey/Pep Must have effective oral and written communication skills. Must have good analytical skills and decision-making ability. Must be able to work independently and multi-task, prioritizing as appropriate. Fundamental Requirements Revenue Management: Provide the Revenue Management Department with information that includes a market analysis of competitors' rates by market segment for weekday and weekend and a forecast of local market conditions and special events that may impact occupancy and/or rate. Support sales efforts as directed by the Management and the corporate sales organization. Train front desk staff to successfully perform selling techniques and procedures for current promotions. Financial Results: Provide input to the annual budget by forecasting changes in operating expenses and labor cost. Use business forecasts to manage costs by scheduling labor in accordance with staffing guidelines, control other expenses in accordance with business demand levels and control utility expenses in accordance with energy management and building operations standards. Based on forecasted monthly revenue, adjust controllable expenses to maintain profit margins and achieve planned monthly budget; explain the causes for budget variances of controllable expenses and take corrective action to avoid future occurrences and adjust spending to eliminate variances. Execute company policies and procedures for purchasing. Guest Satisfaction: Train staff to successfully perform guest service procedures in accordance with company standards (e.g., greeting, scripts, pre-assignment of rooms, etc.). Train staff to successfully perform all functions for guest service and for handling upset guest who are dissatisfied with the products and services they received. Personally handle difficult situations involving upset guests. Attempt to resolve all issues of poor guest service before guests leave the property. Personally respond to guest complaint letters, Guest Assistance Contact Forms, and comment cards in accordance with company standards. Receive satisfactory scores for Medallia (i.e., guest satisfaction survey) and take action to correct any deficiencies. Employee Satisfaction: Recruit, select, train and manage employees to deliver guest services and quality products that will lead to achieving goals for revenue and profit. Properly administer company policies and procedures for human resources management, payroll administration, personnel transactions and fair treatment of employees. Conduct wage surveys to provide input to annual budget and to ensure that the hotel is offering competitive wages. Train and develop assigned potential management candidates and trainees in accordance with Human Resources programs and guidelines. Provide leadership by conducting business in a professional manner and in accordance with all company policies including standards of conduct, business ethics and conflicts of interest. Receive satisfactory scores for employee satisfaction surveys and take corrective action to correct any deficiencies; maintain an acceptable level of employee turnover. Product Quality: Ensure a satisfactory guest experience and protect the company's physical assets by maintaining the physical condition of the hotel in accordance with established quality control standards. Manage the preventative maintenance and quick-fix programs in accordance with company standards. Receive satisfactory scores for product quality as measured by Medallia and take action to correct any deficiencies
    $50k-101k yearly est. Auto-Apply 15d ago
  • General Manager

    Workout Anytime-Pugh 3.5company rating

    Owner/manager job in Lynchburg, VA

    Job DescriptionBenefits: 401(k) Bonus based on performance Health insurance Our General Managers are responsible for the overall success and smooth operation of the gym. This role encompasses three core areas: Cleanliness & Operational Management, Team Management & Customer Service, and Membership Sales. Key Responsibilities: Cleanliness & Operational Management: Ensure that daily cleaning tasks are completed consistently, and that all gym equipment and amenities are properly maintained and in good working order. Team Management & Customer Service: Recruit, train, and manage the front desk team to uphold high standards of customer service. Oversee daily responsibilities including phone calls, facility tours, and cleaning duties to ensure seamless front desk operations. Membership Sales: Drive membership growth by meeting or exceeding monthly sales goals. Monitor and manage key performance indicators (KPIs) such as bookings, show-ups, and closing rates, ensuring they meet company standards on a daily basis. Please note: This is a sales-driven leadership role. While operational and team management responsibilities are essential, a strong focus on membership sales performance is critical to success. The ideal candidate thrives in a fast-paced, goal-oriented environment and is motivated by achieving and surpassing sales targets. $42,000.00 - $52,000.00 per year + Bonuses up to $1300 monthly Job type Full-time Weekly day range Monday to Friday Weekend availability Shift 8 hour shift 10 hour shift Benefits Health insurance Paid time off Dental insurance Vision insurance 401(k) 401(k) matching
    $42k-52k yearly 24d ago
  • General Manager

    STC Virginia 4.0company rating

    Owner/manager job in Lynchburg, VA

    Benefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Paid time off Training & development Dental insurance Health insurance Opportunity for advancement Vision insurance Benefits: Employment growth opportunities Competitive Wages based on experience and abilities Flexible Scheduling. Competitive bonus plan. Employee discount on products & services. Company Overview Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It's the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company manages over 350 locations and employs over 2200 individuals. We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are. Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. You'll love working in a positive environment where coworkers become friends. You'll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees. Job Summary This position contributes to Sun Tan City's success by leading a team to create and maintain the Sun Tan City Experience for our clients. The Salon Director is required to regularly exercise discretion in managing the overall operation of the salon. The majority of your time is spent supervising and directing the workforce, making staffing decisions (i.e., hiring, training, evaluating, disciplining, discharging, staffing and scheduling), ensuring client satisfaction and quality of client experience, monitoring and motivating staff to achieve performance goals, handling minor maintenance issues, ensuring the cleanliness of your salon, and managing safety and security within the salon. The Salon Director is responsible for modeling and acting in accordance with Sun Tan City principles in order to deliver an exceptional client experience. Tasks & Responsibilities: Developing and coaching employees to provide amazing client experiences. Following up swiftly on client concerns and issues. Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume. Displays a client comes first attitude by holding team members accountable for quality client service. Drives company metrics by developing action plans. Directly motivates and instructs the salon team by implementing company programs. Manages with integrity and honesty and promotes the culture, values, and mission of Sun Tan City. Plans, Identifies, communicates, and delegates responsibilities to team members to ensure smooth flow of operations. Directly responsible for the cleanliness, maintenance, sanitation, and organization of the salon. Manages salon staffing levels to ensure employee development and maintain salon operational requirements. Adherence to applicable wage and hour laws for non-exempt team members and minors. Uses all operational tools to plan for and achieve operational excellence in the salon. Tools include labor guidelines, reports, cash management and inventory management. Utilizes financial reports to identify and address trends and issues in salon performance. Regularly conducts performance assessments, providing feedback and setting challenging goals to improve sales performance. Manage ongoing sales. The Salon Director is required to work a 5-day workweek of 40 hours per week. (minimum) The Salon Director is required to work a varying number of mid and/or closing shifts each week as determined by their supervisors based on business trends and staffing needs. Experience: College education preferred, but not required. Management and/or Sales experience required. Basic Computer skills (ability to use Word, Excel, and Outlook) Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously. Strong knowledge of client service techniques and operational practices. Strong problem-solving and organizational/planning skills. Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures. Team building skills Ability to prioritize and delegate. Physical Requirements: Ability to stand and walk for long periods of time. Ability to bend at the waist to clean tanning equipment. Ability to lift or assist in lifting items and heavy boxes. Ability to bend down to pick up trash, towels, etc. from the floors. Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc. Compensation: $20.00 - $25.00 per hour Your Golden Ticket to a Sun-Kissed Career Our salons are filled with enthusiastic, fun employees who are passionate about client service. Be a part of a positive working environment where you are truly a valued member of the team. Whether you are looking for a fun part-time job or a leadership position with room for growth, at Sun Tan City, you are in the right place. Join Our Team As a Sun Tan City employee, you'll help clients find their glow and grow their confidence! Whether it's for a special occasion or just for maintaining that everyday glow, you will educate clients on the best tanning and wellness options, so they will look and feel their best. And because we want to make sure you Shine, you will be able to enjoy our services for FREE!
    $20-25 hourly Auto-Apply 20d ago
  • General Manager Trainee IHOP 593

    Peachtree Restaurant Partners 4.7company rating

    Owner/manager job in Roanoke, VA

    Job Description Embark on an exciting leadership journey with the International House of Pancakes (IHOP) as a General Manager. As the driving force behind our restaurant's success, the General Manager will oversee all aspects of operations, lead a team of dedicated professionals, and ensure exceptional guest experience. Responsibilities: Lead and manage all aspects of restaurant operations, including staffing, scheduling, and budgeting, to achieve business goals and targets. Recruit, train, and develop a high-performing team, fostering a positive work environment and promoting teamwork and collaboration. Ensure compliance with company policies, procedures, and standards, as well as local health and safety regulations. Implement strategies to drive sales growth, enhance profitability, and maximize operational efficiency. Monitor, analyze, and manage key performance indicators (KPIs), such as sales trends, labor costs, and customer satisfaction, to make data-driven decisions. Handle customer inquiries, concerns, and complaints in a professional and effective manner, striving to exceed guest expectations. Manage inventory levels, control costs, and optimize supply chain management to minimize waste and maximize profitability. Qualifications: Bachelor's degrees in Business Administration, Hospitality Management, or related field preferred. Minimum of 3-5 years of progressive experience in restaurant management, including leadership roles. Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team. Proven track record of achieving business results, driving sales growth, and managing profitability. Excellent communication, negotiation, and problem-solving skills. Ability to work flexible hours, including evenings, weekends, and holidays, as needed. Competencies: Leadership: Ability to inspire and empower team members to achieve excellence and deliver outstanding service. Strategic Thinking: Ability to develop and execute business strategies to achieve long-term success and growth. Financial Management: Strong understanding of financial principles and ability to manage budgets, control costs, and drive profitability. Customer Focus: Commitment to providing exceptional guest experiences and building lasting relationships with customers. Adaptability: Flexibility to adapt to changing priorities and environments and drive continuous improvement. Skills: Leadership and team management Business acumen Sales and marketing Financial analysis and budgeting Problem-solving and decision-making Physical Requirements: Lifting and Carrying: Ability to lift and carry trays of food and beverages, typically up to 50 pounds. Standing and Walking: Prolonged periods of standing and walking throughout the shift. Bending and Reaching: Frequent bending, reaching, and twisting. Manual Dexterity: Good hand-eye coordination. Communication Skills: Clear verbal communication to interact with people. Temperature Tolerance: Ability to work in varying temperatures. Benefits: Holistic Well-Being: Health insurance, wellness programs, flexible hours, and paid time off for full-time staff. Financial Security: Competitive pay, paid weekly, retirement plans, and financial planning services. Career Growth: Training programs, clear career paths, and mentorship opportunities. Recognition: Performance-based incentives, bonuses, and employee recognition programs. Inclusive Environment: A diverse and supportive workplace with open communication and teamwork. Flexibility: Customizable benefits and support for major life events.
    $50k-101k yearly est. 6d ago
  • General Manager

    VP Management 3.9company rating

    Owner/manager job in Salem, VA

    Job Description General Description This position is responsible for managing daily hotel operations to achieve planned goals for revenue and profit while maintaining standards for guest satisfaction, employee satisfaction, quality assurance, and asset protection; provide leadership, training, direction and support to hotel employees; maintain a high quality product. Minimum Experience Must have 2 years hospitality management experience in operations Physical Requirements Must be able to sit or stand for long periods at a time. May be required to do light lifting or carrying. Capable of working in a fast paced environment and in stressful situations. Must respond to multiple task interruptions and still provide service to internal and external customers in a professional and courteous manner. May be required to walk and/or stand for long periods of time. Must be flexible in work hours/days. General Requirements Must have knowledge of a variety of computer software applications in word processing and spreadsheets. Word, Excel, Power Point and Access. preferable for candiate to have knowledge of HotelKey/Pep Must have effective oral and written communication skills. Must have good analytical skills and decision-making ability. Must be able to work independently and multi-task, prioritizing as appropriate. Fundamental Requirements Revenue Management: Provide the Revenue Management Department with information that includes a market analysis of competitors' rates by market segment for weekday and weekend and a forecast of local market conditions and special events that may impact occupancy and/or rate. Support sales efforts as directed by the Management and the corporate sales organization. Train front desk staff to successfully perform selling techniques and procedures for current promotions. Financial Results: Provide input to the annual budget by forecasting changes in operating expenses and labor cost. Use business forecasts to manage costs by scheduling labor in accordance with staffing guidelines, control other expenses in accordance with business demand levels and control utility expenses in accordance with energy management and building operations standards. Based on forecasted monthly revenue, adjust controllable expenses to maintain profit margins and achieve planned monthly budget; explain the causes for budget variances of controllable expenses and take corrective action to avoid future occurrences and adjust spending to eliminate variances. Execute company policies and procedures for purchasing. Guest Satisfaction: Train staff to successfully perform guest service procedures in accordance with company standards (e.g., greeting, scripts, pre-assignment of rooms, etc.). Train staff to successfully perform all functions for guest service and for handling upset guest who are dissatisfied with the products and services they received. Personally handle difficult situations involving upset guests. Attempt to resolve all issues of poor guest service before guests leave the property. Personally respond to guest complaint letters, Guest Assistance Contact Forms, and comment cards in accordance with company standards. Receive satisfactory scores for Medallia (i.e., guest satisfaction survey) and take action to correct any deficiencies. Employee Satisfaction: Recruit, select, train and manage employees to deliver guest services and quality products that will lead to achieving goals for revenue and profit. Properly administer company policies and procedures for human resources management, payroll administration, personnel transactions and fair treatment of employees. Conduct wage surveys to provide input to annual budget and to ensure that the hotel is offering competitive wages. Train and develop assigned potential management candidates and trainees in accordance with Human Resources programs and guidelines. Provide leadership by conducting business in a professional manner and in accordance with all company policies including standards of conduct, business ethics and conflicts of interest. Receive satisfactory scores for employee satisfaction surveys and take corrective action to correct any deficiencies; maintain an acceptable level of employee turnover. Product Quality: Ensure a satisfactory guest experience and protect the company's physical assets by maintaining the physical condition of the hotel in accordance with established quality control standards. Manage the preventative maintenance and quick-fix programs in accordance with company standards. Receive satisfactory scores for product quality as measured by Medallia and take action to correct any deficiencies
    $50k-101k yearly est. 14d ago
  • Retail Store Manager SALEM | W Main St

    Imobile 4.8company rating

    Owner/manager job in Salem, VA

    Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. What you'll do in your role? Lead by example, demonstrating all the things it takes for your team to head to the top: * Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store * Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. * Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives. * Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. * Finally, you'll make sure your store is always at its best! Approaching service and sales needs with patience, honesty and empathy. Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: * How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! * Why plans and services will let our customers live unlimited, feel the love, stay connected and go further. * How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with and partner with employees across channels, including business and customer service to: * Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. * Successfully identify and handoff small business leads. * Develop strong peer relationships where we are all accountable for the company's success. * Be willing to have a good time while providing first class customer experience The ideal candidate will bring: * Leadership! * Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. * Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues. * Being effective with operational, financial and performance management. * Amazing communication skills, to your team and customers. * Prior wireless sales experience. What's in it for you? * Employee Stock Ownership Program (ESOP) * Competitive salary pay * Bonus earnings * Automatic raises when reaching attainable milestones * Exciting opportunities for career advancement * A culture of care & excellence * Health Benefits for Full Time Employees What "must haves" do you need? * Be at least 18 years of age * Wireless sales experience * High school degree or GED * Ability to stand for long periods of time * Ability to lift objects weighing up to 25lbs * Reliable transportation * Full Time (45 hours) availability Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU! Apply Now: ******************* Inquiries: **************************
    $36k-60k yearly est. 43d ago

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